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Responsible innovation among academic spin-


offs: How responsible practices help developing
absorptive capacity

Article in Journal on Chain and Network Science December 2015


DOI: 10.3920/JCNS2015.x005

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Victor Scholten Patrick A. Van der Duin


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Journal on Chain and Network Science 2015; 15(2): 165-179 Wageningen Academic
P u b l i s h e r s
SPECIAL ISSUE: Responsible innovation in the private sector

Responsible innovation among academic spin-offs: how responsible practices


help developing absorptive capacity
http://www.wageningenacademic.com/doi/pdf/10.3920/JCNS2015.x005 - Friday, January 29, 2016 3:06:25 AM - Technische Universiteit Delft IP Address:131.180.99.123

V.E. Scholten* and P.A. van der Duin


Delft University of Technology, P.O. Box 5015, 2600 GA Delft, the Netherlands; v.e.scholten@tudelft.nl

RESEARCH ARTICLE

Abstract

Responsible innovation (RI) among technology-based start-ups has received little attention, while these firms are known
to operate on the edges of what is socially desirable or ethically acceptable. In this paper we develop a conceptual model
that captures the RI practices among 61 academic spin-offs and investigate how it affects the capacity of the firm to absorb
external knowledge to better the exploitation of the innovation. The findings indicate that potential absorptive capacity
is increased by both stakeholder engagement and social responsiveness, while realized absorptive capacity is moderately
increased through social responsiveness. Remarkable is the finding that the extent that sustainability practices resonate in
the start-ups operations does have a negative effect on the potential absorptive capacity. These results provide insight in the
way in which start-ups adopt a RI philosophy to their innovation process and help to better understand how they learn and
acquire external knowledge to increase the acceptance of their innovations. The findings provide clear recommendations
for entrepreneurs and policymakers in the field of entrepreneurship and innovation.

Keywords: responsible innovation, academic spin-offs, absorptive capacity

Copyright: 2015 V.E. Scholten and P.A. van der Duin. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which
permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
Received: 26 May 2015/ Accepted: 8 October 2015

1. Introduction and services, new business models and ways of working,


and more efficient approaches to resource exploitation and
In recent debates among policymakers and academics, the energy consumption (Nidumolu et al., 2009; Seebode et al.,
concept of responsible innovation (RI) has emerged as a 2012). While these technologies provide opportunities to
new paradigm to capture an innovation governance thinking address societal challenges in terms of more sustainable and
with a view to the ethical acceptability, sustainability and ethically acceptable outcomes, the underlying technology
societal desirability of the innovation process and outcome is often not proven and may go beyond current standards
(Von Schomberg, 2013). While most of the discussions are of moral and cognitive legitimacy (Aldrich, 1999). Hence,
at the policy and academic level on how to support and in these cases the start-ups are often operating on the edges
stimulate more research programs that contribute to the of what is socially desirable or ethically acceptable and it is
well-being of society and its social welfare, little research exactly these challenges of legitimacy which are the most
has been conducted to investigate how it affects economic difficult issues that founders of entirely new activities face
actors and what benefits are to be gained for them (Blok (Hunt and Aldrich, 1996). Stakeholder groups such as
and Lemmens, 2015; Pavie et al., 2014). In particular, at the potential customers, suppliers, financial capital providers
level of start-up firms little research has been conducted to may not fully understand what the purpose and business of
understand how RI impacts their operations and the way the start-up is. Developing strategies to increase legitimacy
in which they identify new business opportunities. Yet, new and intensify the relationships with stakeholder groups is
technology-based start-ups are often developing the more important to gain access to resources and create a knowledge
radical types of innovations or address emerging markets base that can help these stakeholders to understand the
(Chiesa and Piccaluga, 2000; Van de Steen et al., 2010). These nature of the start-up (Zimmerman and Zeitz, 2002).
more radical innovations that technology-based start-ups Especially, by following industry standards, certification
bring to emerging markets often involve alternative products and explaining the code of conduct, a new firm can build

ISSN 1875-0931 online, DOI 10.3920/JCNS2015.x005 165


V.E. Scholten and P.A. van der Duin

up trust and create a shared knowledge base (Aldrich (Cohen and Levinthal, 1990; Todorova and Durisin, 2007;
and Fiol, 1994; Temel et al., 2013). These strategies to Zahra and George, 2002). To get a better understanding
include stakeholders and anticipate and respond to them of how RI interacts with the accumulation of resources
http://www.wageningenacademic.com/doi/pdf/10.3920/JCNS2015.x005 - Friday, January 29, 2016 3:06:25 AM - Technische Universiteit Delft IP Address:131.180.99.123

with a view to the ethical acceptability, sustainability and and firm capabilities we attempt to unravel the underlying
societal desirability of the innovation (Von Schomberg, mechanisms of how start-ups benefit from RI and increase
2013), is what defines RI. Following this definition by their absorptive capacity.
Von Schomberg, an innovation strategy oriented towards
stakeholders can help start-ups to learn and gain external More specifically, we aim to have two contributions. The first
knowledge and translate that it, in order to better articulate contribution is on how an innovation governance approach
the opportunity (Pavie et al., 2014). These strategies to based on RI manifests itself within academic start-ups. This
better understand stakeholders, engage with them and answers to the call to get more empirical insights into RI
monitor related technologies, markets and interest groups, in the context of economic actors and in particular in the
may help the start-up to position the new technology and context of technology-based start-ups (Blok and Lemmens,
business proposition in the market (Cohen and Levinthal, 2015; Pavie et al., 2014). The second contribution aims at
1990; Lechner and Dowling, 2006). A responsible investigating the relationship between RI and absorptive
orientation on innovation may increase the interaction capacity. RI follows a transparent, interactive process by
with stakeholders; however, including stakeholders often which societal actors and innovators become mutually
also requires substantial resources such as time, financial responsive to each other (Von Schomberg, 2013), which
capital and human effort (Orlitzky et al., 2011). It includes may increase the extent the innovator, the academic spin-
the identification of relevant stakeholders, discussions and off in this study, better absorbs new external knowledge.
consultations with them, and monitoring their satisfaction
(King, 2007). While it is claimed that the success of The paper unfolds along the following lines. In Section 2 we
innovation increases (Husted and Salazar, 2006), so do review the relevant literature on RI and its association with
the costs of technology development as well as the time it absorptive capacity. In Section 3 we discuss the methodology
takes before the technology is ready for commercialization. and data collection, which is followed by Section 4 on
Especially technology-based start-ups, which have little analyses and results. In Section 5, we conclude and discus
financial resources and often focus on market entry, may the implications for theory and practitioners.
be reluctant to put their financial resources in engaging
stakeholders and articulating a sustainability strategy. Hence, 2. Theory
research can benefit from a deeper understanding of how
start-ups benefit from responsible innovation practices, e.g. The sustainability agenda, and especially the importance
how they consider regulatory, environmental and social of innovators and business leaders being responsible, has
pressures, and identify external knowledge that help to received increased attention (Maak, 2007; Pless et al., 2012).
become competitive (Delmas et al., 2011; McWilliams and Policy makers grabbed the concept of RI to give direction
Siegel, 2001). to their subsidy programs in research and innovation.
In 2011, the European Commission (2011) defined the
We follow these calls and in particular focus on new responsibility of organisations, which goes beyond
academic spin-off firms in an attempt to investigate the the compliance with rules and regulations. It requires
relationship between RI and absorptive capacity among that organizations should have an integral approach in
technology-based start-ups. In this paper, we continue the their business operations to maximize the creation of
reasoning by Zimmer and Zeitz (2002) who argue that shared value for owners/shareholders, customers, other
strategies of conformance and manipulation increases stakeholders and society at large. Especially it is emphasized
a start-ups legitimacy and in turn helps it accumulating that organisations should identify, prevent and mitigate
resources to operate, such as human and intellectual the possible adverse impact of their innovations. Managers
capital. In more detail, we draw upon the conception of who combine economic orientations with an extended
absorptive capacity, which determines the extent to which stakeholder orientation are considered to make decisions
organizational members are able to combine new external based on traditional morality and have strong concerns
knowledge with existing knowledge, and successfully exploit for others over self-interest (Jones et al., 2007; Waldman
it commercially (Zahra and George, 2002; Zahra et al., and Galvin, 2008). Hence, the business objective shifts to
2009). Absorptive capacity reflects the routines to acquire, optimizing the different values, such as economic, moral
assimilate, transform and exploit new external knowledge, and ethical values, and focus on achieving sustainable value
in order to build, maintain or renew other capabilities for business and society. Waldman and Siegel (2008: 119)

166 Journal on Chain and Network Science 15 (2015)


 Responsible innovation among academic spin-offs

stress, however, that responsibility exists only if there is a have in the firm (Hart, 1995; Russo and Fouts, 1997). The
clear return on this investment. In particular, in smaller underlying argument is that more trust is a result of the
and start-up firms the focus is on the short term to survive environmental and social practices these firms adopt. To
http://www.wageningenacademic.com/doi/pdf/10.3920/JCNS2015.x005 - Friday, January 29, 2016 3:06:25 AM - Technische Universiteit Delft IP Address:131.180.99.123

and find an market entry opportunity. However, researchers develop these practices, the firm often needs to innovate
have addressed that a deeper understanding of stakeholders or adopt new activities that are often developed in close
helps the firm to learn and gain new insights on how to relationship with clients, partners and stakeholders to
increase the acceptance of innovations (Zimmerman obtain new information and to align the new activities with
and Zeitz, 2002). Absorptive capacity is considered the the stakeholders interests. The inclusion of stakeholders
organizational capability to learn from external actors and to develop new activities makes it that the leaders of such
combine the knowledge they acquired with the current a firm are considered inspirational by followers (Sully de
knowledge they have and translate it into products that Luque et al., 2008). Although the sharing of knowledge with
can be commercialised successfully (Cohen and Levinthal, stakeholders is a challenge because of the diverging visions,
1990). Hence, this study aims to investigate how RI goals, motives and values of multiple stakeholders (Blok
manifests in technology-based start-ups and how it relates and Lemmens 2015), the increased reputation and social
to the absorptive capacity of these firms. approval of the firm increases its attractiveness as a partner to
collaborate with, which makes the exchange of complex and
We specifically focus on academic spin-offs, since these valuable knowledge more easier (Bundy and Pfarrer, 2015;
start-ups tend to focus on new and emerging technologies Hansen, 1999). Delmas et al. (2011) found evidence among
for which it is often unclear how stakeholders perceive and German chemical firms that when they are more proactive
accept the new innovation being developed. Therefore, we towards the environment in terms of environmental
believe it is imperative for these firms to adopt RI practices reporting, regulatory proactivity and operational progress
in order to be successful in the long run. also have higher levels of absorptive capacity.

Role of responsible innovation in recognizing The concept of CSR has been further developed in recent
entrepreneurial opportunities thinking of RI as a governance approach to innovation
where anticipating and gaining knowledge of possible
Absorptive capacity was initially conceptualized by Cohen consequences and building capacity to respond to them
and Levinthal (1990) and has received considerable is central (Stilgoe et al., 2013; Van den Hoven et al., 2012).
interest in organizational research (Lane et al., 2006). Firms In their article, Stilgoe et al. (2013) have articulated four
that have developed higher levels of absorptive capacity dimensions of RI based on a set of questions that have
seem to have a better understanding of customer needs emerged in public debates on what is considered important
in turbulent markets (Liao et al., 2003) and have higher for what scientists should ask themselves when conducting
firm performance (Kostopoulos et al., 2011; Chen et al., research in new areas of science and technology. These
2009). Absorptive capacity consists of routines to acquire, dimensions are anticipation, reflexivity, inclusion and
assimilate, transform and exploit new external knowledge, responsiveness. Anticipation reflects the extent to which
in order to build, maintain or renew other capabilities researchers are re-thinking the detrimental implications of
(Cohen and Levinthal, 1990; Todorova and Durisin, 2007; their work and assess their technology in order to be resilient
Zahra and George, 2002). Researchers distinguish between and re-shape the research agenda. Reflexivity means that the
two dimensions of absorptive capacity; first the potential researcher is reflecting on the activities and being mindful
absorptive capacity, which reflects the ability of a firm to that others may have a different perception of the activities
acquire and assimilate external knowledge (Fosfuri, and undertaken. Inclusion is the third dimension and reflects
Trib, 2008; Todorova and Durisin, 2007; Zahra and the extent to which stakeholders are included in the decision
George, 2002). The second dimension refers to the extent making process regarding the research agenda and its
to which a firm is able to realize commercial benefits from outcome. And responsiveness is the fourth dimension and
that knowledge and is related to the routines of knowledge indicates the extent to which researchers and organisations
transfer and exploitation (Zahra and George, 2002). respond to new knowledge as this emerges and to new
emerging perspectives, views and norms. These dimensions
The link between RI and absorptive capacity has been do not have strict lines that separate each of them but they
discussed from a corporate social responsibility (CSR) are more blurred (Stilgoe et al., 2013). Furthermore, the
perspective (Pelle and Reber, 2015). Researchers have four dimensions are explained in much detail and each is
investigated the effects of CSR for larger firms and found rich in the variety of techniques and approaches. Stilgoe
that a CSR strategy increases the trust that stakeholders et al. (2013) include both more static mechanisms such as

Journal on Chain and Network Science 15 (2015) 167


V.E. Scholten and P.A. van der Duin

codes of conduct, compliance with regulation, certification Stakeholders may regard the firms as more proactive
and standards as well as more dynamic processes such as towards new technological, market and environmental
open innovation, horizon scanning, technology assessments developments and ascribe more value to its operations. The
http://www.wageningenacademic.com/doi/pdf/10.3920/JCNS2015.x005 - Friday, January 29, 2016 3:06:25 AM - Technische Universiteit Delft IP Address:131.180.99.123

and stakeholder engagement exercises. These dynamic reputation of the firm increases and stakeholders may be
processes are discussed by Stilgoe et al. (2013) in terms of more willing to collaborate with the firm and share their
a firms capacity to anticipate, gain and respond to possible experience and knowledge with stakeholders. This argument
consequences of the choices made regarding an innovation is rooted in the recourse-based view (RBV). According to the
process. The dynamic processes of RI are closely related to RBV, resources that are valuable, rare, inimitable and non-
the dynamic capability concept of absorptive capacity, which substitutable are considered to provide the firm with more
reflects the acquisition, assimilation, transformation and competitive advantage (Barney, 1991). One route how this
exploitation of new external knowledge. While both the competitive advantage comes about is because consumers
dynamic processes of RI and the dimensions of absorptive and stakeholders are more willing to collaborate with firms
capacity are about understanding external knowledge and that employ sustainable practices. These practices give an
the responsiveness to combine the external knowledge with additional social attribute to the products and services,
current knowledge, the concept of RI also includes the more which are considered, by consumers and stakeholders as
static mechanisms of codes of conduct, moratoriums and valuable (McWilliams and Siegel, 2001). Especially, when
adoption of standards and compliance with regulation. firms are engaging in new activities, the entrepreneur can
The dimensions of RI have mutually potential overlap as reduce the ambiguity by using practices such as certificates,
well as resonate with the concept of absorptive capacity. symbols, ideologies and specific languages that others
It also has a focus on the capacity of academics to absorb understand as more responsible (Pettigrew, 1979).
external knowledge and viewpoints and consider these in
the innovation and research activities, yet the dimensions These practices are also referred to as organisational
of RI also give clear directions for private organisations and cognitive legitimacy strategies (Aldrich, 1999) that will help
to reflect on the extent to which the innovation processes the new firm to link past frameworks of understanding via
these private organisations conduct can be considered narrative and identity development. These linkages to the
responsible. This is why we separate the RI processes as past frameworks will increase the new firms reputation and
developed by Stilgoe et al. (2013) into static mechanisms legitimacy that stakeholders address to the firm (Scholten et
and dynamic capabilities and investigate the mechanisms al., 2001). It brings about higher levels of recognition, trust
such as RI practices which influence the extent a firm has a and it improves communication with clients, partners and
capacity to absorb external knowledge. other stakeholders. More easier communication and trust
translates in easier transfer of deeper and tacit components of
Sustainability practices and absorptive capacity knowledge (Hansen, 1999). The firm will better understand
the stakeholders and accordingly can better understand the
Researchers have analysed how firms utilize resources with value of external knowledge and articulate the combination
the goal of securing and enhancing social legitimacy (Hart, of the new external knowledge with its current knowledge to
1995; Russo and Fouts, 1997). These studies investigated commercialise the new innovation. As a result, start-ups that
the effect of going beyond compliance by using technical put more emphasis on sustainability practices will increase
devices, such as standards, accreditation regimes, codes of their legitimacy and acceptance as more taken for granted.
conduct and other forms to coordinate and control their Stakeholders are more willing to communicate and deeper
operations (Callon et al., 2007). In their view, a compliance communication of tacit knowledge components is possible
strategy is where firms focus on a short term, ad hoc and which will help the start-up to acquire and assimilate the
often end-of-pipe approach to comply with existing external knowledge, i.e. increase the potential absorptive
regulation and social acceptance. Firms that go beyond capacity. In addition, when the start-up has transformed
compliance will focus more on prevention and adoption the external knowledge and combined it with its current
of a systematic approach that uses process innovations to knowledge, the firm may be better off to exploit it, since
improve the environmental and social impacts of their it has a better understanding of the stakeholders and can
operations (Russo and Fouts, 1997). Russo and Fouts (1997) better anticipate and respond to their needs. Hence, the
continue and argue that firms that adopt a strategy that goes use of sustainability practices will also help the start-up
beyond compliance probably need to acquire and adopt new to better exploit its new innovations and accommodate it
technologies to redesign their production processes. They among stakeholders, thus increasing its realized absorptive
will develop specific resources, technologies and operational capacity. This is why we argue that start-ups with more
practices, which are considered valuable to stakeholders. explicit articulation of their sustainability practices will

168 Journal on Chain and Network Science 15 (2015)


 Responsible innovation among academic spin-offs

have higher levels of potential and higher levels of realized through stakeholder engagement, i.e. consultations and
absorptive capacity. These arguments lead us to our first discussions with stakeholders, firms may increase the
two hypotheses: likelihood that they will obtain more valuable external
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knowledge, which increases their capability to absorb more


Hypothesis 1a: Spin-off teams that have higher levels of various kinds of information. This brings us to the following
sustainability practices will show higher levels of acquisition two hypotheses:
and assimilation capacity (potential absorptive capacity).
Hypothesis 2a: Spin-off teams that have higher levels
Hypothesis 1b: Spin-off teams that have higher levels of stakeholder engagement will show higher levels
of sustainability practices will show higher levels of of acquisition and assimilation capacity (potential
transformation and exploitation capacity (realized absorptive capacity).
absorptive capacity).
Hypothesis 2b: Spin-off teams that have higher levels
Stakeholder engagement and absorptive capacity of stakeholder engagement will show higher levels
of transformation and exploitation capacity (realized
The stakeholder engagement approach rests upon the notion absorptive capacity).
of that it brings about economic value due to balancing a
multitude of stakeholder interests or demands (Freeman, Social responsiveness and absorptive capacity
1984; Jones, 1995). Although one can recognise the benefits,
it is also argued that it comes with considerable costs to The social responsiveness of a firm reflects the extent to
increase stakeholder satisfaction (Orlitzky and Swanson, which a firm includes the social attribute of what the firm
2008). It often requires substantial financial and human produces or develops (McWilliams and Siegel, 2001). This
resources and time to identify a relevant stakeholder group, social attribute is considered valuable to customers as well
negotiate with representatives of the group, and monitor as to other stakeholders because it reflects the firm being
their satisfaction (King, 2007). Researchers argue that in the proactive and socially involved with the society it operates
long run, inclusion of stakeholders interests can increase in. Researchers have developed a variety of techniques
trust and communication with them and possibly reduce such as Technology Assessment (Guston, 2004) to evaluate
transaction costs (Hosmer, 1995; Jones, 1995), but in the the potential positive and negative consequences of the
short run the costs of decision-making will increase (King, new technology. In particular, constructive technology
2007). While the costs of decision-making may increase, assessment is an approach in which during the design and
the quality of the decisions may also increase. Through development of the innovation the feedback of stakeholder
consulting various stakeholders and taking into account groups is immediately incorporated in the construction
their concerns, firms are considered trustworthier and of technology (Schot and Rip, 1997). More recently,
develop a long-term reputation (Orlitzky et al., 2003). researchers further developed this view and it is argued that
The association with stakeholders will expose the firm to a the social responsiveness of an organization includes several
wider breath and more external knowledge, among which conditions such as anticipation, transparency, reflexivity and
they can choose the more relevant pieces of knowledge. public participation (Owen et al., 2013; Stilgoe et al., 2013).
Vermeulen and Barkema (2002) found that a major benefit The social responsiveness can improve firm-stakeholder
from the engagement of stakeholders in new activities is relationships and improve the firms reputation among
that they can obtain more external knowledge and absorb customers, employees, regulators, and suppliers (e.g.
it to their own needs. Furthermore, to obtain better results Brammer and Pavalin, 2006; Carmeli et al., 2007; Orlitzky et
from an environmental strategy and new environmental al., 2003; Waddock and Graves, 1997). This leads to a better
technologies, firms need complementary assets, such as exchange of information among various stakeholder groups,
capabilities for process innovation and implementation more potential to identify valuable business opportunities
(Christmann, 2000), which is easier to obtain when relevant and a more constructive debate on how to further develop
stakeholders are consulted and in turn will increase the the innovation with increased chances of success (Blok et al.,
absorptive capacity of the firm (Lenox and King, 2004; 2105). This brings us to formulate the following hypotheses:
Scholten et al., 2015). This is further articulated by Tang et
al. (2012), who discuss that an engagement strategy is an Hypothesis 3a: Spin-off teams that have higher levels of
approach to consult and discuss with stakeholders in order social responsiveness will show higher levels of acquisition
to acquire external knowledge for conducting the innovation and assimilation capacity (potential absorptive capacity).
related activities and increase commercial outputs. Hence,

Journal on Chain and Network Science 15 (2015) 169


V.E. Scholten and P.A. van der Duin

Hypothesis 3b: Spin-off teams that have higher levels 3. Methods


of social responsiveness will show higher levels of
transformation and exploitation capacity (realized Sample
http://www.wageningenacademic.com/doi/pdf/10.3920/JCNS2015.x005 - Friday, January 29, 2016 3:06:25 AM - Technische Universiteit Delft IP Address:131.180.99.123

absorptive capacity).
The sample of spin-offs is drawn among the start-ups in the
Realized absorptive capacity reflects the activities of a firm YES!Delft incubator at the Delft University of Technology
to develop the new insights that emerge from the newly (The Netherlands). Within the YES!Delft incubator start-ups
acquired knowledge and combine it with the existing are selected before entry on a variety of criteria. These criteria
knowledge of the firm in order to exploit it commercially include that: (1) the main activity of the start-up should be
(Zahra and George, 2002). This further development of focused on recent technology advancement; (2) the business
acquired knowledge is the logical extension of opportunity proposition should be based on a scalable business model
identification (Ucbasaran et al., 2008). It often involves, (e.g. it should have potential for significant and non-linear
for instance, a feasibility study in which ideas are subjected growth); and (3) the founder(s) should spend their time full
to preliminary market testing, financial viability analysis, time on the start-up. In order to have a more homogenous
and feedback from business associates, and other forms sample we selected firms that were operating in three sectors.
of assessment (Corbett, 2005). If the business idea is The first sector is that of clean technologies and these firms
still considered viable after evaluation, the idea is further were mainly active in the development of alternative energy
elaborated and exploited in the commercial environment. sources. The health sector was the second sector and these
This leads us to consider that before the opportunity being spin-offs were developing new medical devices based on
identified through potential absorptive capacity of the firm, robotics and new materials. The third sector was that of ICT
the realized absorptive capacity is important to translate and these firms were mainly active in developing new social
it into commercial attractiveness. Therefore, we posit the media and data analytics. The data was collected using an
relationship between potential and realized absorptive online survey between February and March 2015. We send
capacity in terms of the following hypothesis: the principal entrepreneurs of the start-ups an e-mail with
a link to the online survey and asking them to participate
Hypothesis 4: Spin-off teams that have higher levels of in the research. The use of the main entrepreneur as the
acquisition and assimilation capacity (potential absorptive informant is in common with other entrepreneurial studies
capacity) will show higher levels of transformation and that have analysed firm resources and networks (Brderl
exploitation capacity (realized absorptive capacity). et al., 1992; Shane 2000). We therefore feel confident that
our respondents were sufficiently knowledgeable to provide
The hypotheses formulated above are depicted in a information about the resources and the external network
hypothesized model which is presented by Figure 1. This of the spin-off.
hypothesized model will be operationalized and tested
using multiple regression analysis in the following sections. In total we send the survey to the principal entrepreneur of
91 start-ups in the YES!Delft incubator of which 82 have
responded. Not every of the 82 responses did fill out the
questionnaire completely and for our analyses we had 61
usable cases, making an effective response rate of 74%. A
Sustainability
practices H1a Potential non-response analysis on firm age and sector showed that
H2a absorptive capacity the non-respondents did not significantly deviate from the
Stakeholder sample we used for further analyses.
engagement H3a H4
H1b Measures
Social
H2b Potential
responsiveness H3b absorptive capacity The measurement items were based on existing 7-point
Likert scales (1-strongly disagree to 7-strongly agree). A
Responsible complete list of the questions is provided in Appendix A.
innovation practices Absorptive capacity

To measure the degree of RI practices of the start-up we


Figure 1. Hypothesized model. followed recent discussions of RI (e.g. Pandza and Elwood,
2013; Stilgoe et al., 2013). For the RI practices we focus
on the more mechanisms of RI such as codes of conduct,

170 Journal on Chain and Network Science 15 (2015)


 Responsible innovation among academic spin-offs

compliance with regulation, certificates and standards. groups of people in society to get information that may affect
In developing the scales we used three indicators that are the acceptance of their innovation. Using 4 items, we tried
developed in previous research on sustainability practices, to identify the extent that they obtain information about
http://www.wageningenacademic.com/doi/pdf/10.3920/JCNS2015.x005 - Friday, January 29, 2016 3:06:25 AM - Technische Universiteit Delft IP Address:131.180.99.123

stakeholder engagement and social responsiveness in the developments in the market and technology that may affect
context of innovation (Sharma and Henriques, 2005; their innovation development by consulting: (1) suppliers and
Orlitzky, et al., 2011; Russo and Fouts, 1997; Walls et partners; (2) journals, newspapers, government publications
al., 2011). The questions were asked from the principal and news media; (3) clients; and (4) societal groups. The
entrepreneur and we asked him or her to reflect on the third indicator is a measure for social responsiveness and it
practices and experience of the actual activities of the spin- is reflected by 5 items: (1) we collect intensively information
off. The first indicator measures the extent to which the about possible impacts of our innovation on the environment
start-up adopts sustainable practices in its innovation and and society; (2) we have articulated clear ethical norms and
business operations. We follow the concept of proactive values for ourselves; (3) we use certificates and credentials
environmental strategies based on the reasoning of Sharma although not strictly needed; (4) we put great value on moral
(2000) and Sharma and Henriques (2005) who defined responsibility for society; and (5) we put great value on social
these strategies as activities that reduce the environmental desirability for society.
impact of operations beyond the regulatory requirements.
These conceptualizations by Sharma (2000) are used in All the items that measured the RI practices were analysed
combination with a rating system that measured the with exploratory factor analysis using varimax rotation.
extent to which the firm adopts an environmental record Table 1 gives the results of the analysis after rotation. The
(Russo and Fouts, 1997). We transformed the items to analysis produced 3 factors that represented the three
the context of start-ups and used three items stating that indicators of RI. We also computed the reliability of each
sustainability is important and: (1) is stated clearly in our construct and for each of the constructs the Cronbach was
companys mission; (2) is clearly visible in our products satisfying and above 0.75.
and services; and (3) it is part of our operational processes
(i.e. certificates). We believe that when the start-up has The measures for potential and realized absorptive capacity
formalized sustainability practices in the mission, products are based on the four dimensions of absorptive capacity:
and certificates it makes the firm accountable and thus acquisition and assimilation reflect potential absorptive
reflects higher levels of sustainable practices. capacity while transformation and exploitation reflect
realized absorptive capacity. For the items of each dimension
The second indicator we used is stakeholder engagement we used existing items from Jansen et al. (2005), Szulanski
and reflects the extent the spin-offs is consulting various (1996) and Zahra et al. (2007). These measures are mainly

Table 1. Factor analysis for responsible innovation and entrepreneurial orientation measures.1

Sustainability practices Stakeholder engagement Social responsiveness

Cronbach 0.92 0.76 0.87


Sust_Practices1 0.883
Sust_Practices2 0.911
Sust_Practices3 0.796
StakeEngagement1 0.704
StakeEngagement2 0.783
StakeEngagement3 0.783
StakeEngagement4 0.758
SocialResponse1 0.653
SocialResponse2 0.823
SocialResponse3 0.681
SocialResponse4 0.788
SocialResponse5 0.868

1 Absolute values lower than 0.40 were suppressed.

Journal on Chain and Network Science 15 (2015) 171


V.E. Scholten and P.A. van der Duin

used in the context of larger incumbent firms and therefore or the dependent variable. For instance, older spin-offs
we slightly reformulated the question, such as replacing may grow more slowly than younger firms. Firm age was
units of the organization by the management team in measured as the number of years since the spin-off had been
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order to make them more applicable for academic spin- founded. Similarly, the firm size measure was included to
offs. Similar to the other constructs we analysed the items control for the extent that the spin-off is absorbing external
for absorptive capacity with factor analysis with varimax knowledge. Firms with more employees may acquire more
rotation and we found two main factors, which reflected diverse types of knowledge and may have more capacity
the potential and realized absorptive capacity. Although the to process that knowledge and assimilate it. Furthermore,
loadings were satisfying, one item, that captured the extent larger teams may also have more capacity to pursue the
that the founders consider the consequences of changing opportunities it identified, which may influence their level
markets demands in terms of new products and services, of entrepreneurial orientation. Moreover, larger firms may
loaded on potential absorptive capacity, while from earlier be more visible to outside audiences and act more cautious
studies we would expect this to load on realized absorptive not to put their legitimacy at stake. This may affect the extent
capacity. This might be due to the fact that we analysed start- they put emphasis on RI practices. Finally we included the
ups which often do not have existing products yet, compared various sectors that the spin-offs operate in, since the need
to the earlier studies, which dealt with established and to act more responsible may differ across the various sectors
larger firms. We also had to drop one item that dealt with of cleantech, health and ICT/media.
storing the newly acquired knowledge for future reference.
This item loaded on both factors and did not discriminate Sample characteristics
enough. The loadings of the items on potential and realized
absorptive capacity can be found in Table 2. The 61 spin-offs were distributed over three sectors (Table
3); cleantech (n=17), health (n=17) and ICT/media (n=27).
We also included several firm-level control variables in These are to a certain extent comparable with other studies
our analyses, these included measures for the industry among spin-offs in the UK and USA where biotechnology
sector that the spin-off is operating in (i.e. cleantech, and ICT/Media spin-offs were the dominant type of start-
health and ICT/media), the spin-off firms age, and firm up (Nicolaou and Birley, 2003; Shane, 2004), although at
size. These measures were included because theoretically Delft University of technology the focus on biotechnology
it can be argued that these control variables have a is relatively small compared to other universities. The
systematic relationship with the independent variables spin-offs in cleantech are, on average, somewhat larger but

Table 2. Factor analysis for absorptive capacity measures.1

Potential absorptive capacity Realized absorptive capacity

Cronbach 0.89 0.80


ABSORPTIVE_CAPACITTY_A 0.680
ABSORPTIVE_CAPACITTY_B 0.867
ABSORPTIVE_CAPACITTY_C 0.820
ABSORPTIVE_CAPACITTY_D 0.780
ABSORPTIVE_CAPACITTY_E 0.723
ABSORPTIVE_CAPACITTY_F 0.680
ABSORPTIVE_CAPACITTY_H 0.606
ABSORPTIVE_CAPACITTY_I 0.673
ABSORPTIVE_CAPACITTY_K 0.572
ABSORPTIVE_CAPACITTY_L 0.717
ABSORPTIVE_CAPACITTY_M 0.688
ABSORPTIVE_CAPACITTY_N 0.696
ABSORPTIVE_CAPACITTY_O 0.725
ABSORPTIVE_CAPACITTY_P 0.649

1 Absolute values lower than 0.40 were suppressed.

172 Journal on Chain and Network Science 15 (2015)


 Responsible innovation among academic spin-offs

considering their age it seems to be comparable with the 4. Results


health sector. The spin-offs in ICT/media are considerably
smaller, however it was not significantly different from the Variable means, standard deviation and correlation
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other sectors due to the large standard deviations. Regarding


significant sector differences, we found a slightly significant Table 4 provides the descriptives and correlations for the
difference between the age of cleantech spin-offs and ICT variables. The average age of the spin-off start-ups was
spinoffs, where ICT spin-offs were significantly younger 4,5 years and they obtained on average a growth of 8.0
(3.3 years) than the cleantech spin-offs (4.8 years). Other employees since the spin-off was founded. The standard
significant differences were found for sustainable practices deviation for age is 2.1 and the range of age was between 1
and potential absorptive capacity. Regarding sustainable and 9 years. The employee growth has a standard deviation
practices, cleantech had on average a statistically higher of 9.3, which is somewhat over dispersed and indicates
level of sustainable practices (5.3 on a 7-points likert scale) that some start-up have grown relatively quick in terms of
compared to 3.0 (P<0.01) for spin-offs in the health sector employees. Further analysis indicated that on average three
and 3.3 (P<0.01) for ICT/media spin-offs. For potential founders established the spin-offs. These figures of employee
absorptive capacity, we found that ICT/media spin-offs were size and growth are comparable to high-technology firms
scoring potential absorptive capacity significantly higher in the US (Eisenhard and Schoonhoven, 1990).
(5.7) compared to cleantech (4.7; P<0.01) and health (5.1;
P<0.05). Although the differences are significant, the sample The indicators for RI and absorptive capacity were measured
size is relatively small. using a 7-points likert scale. The mean averages for the RI

Table 3. Characteristics of the spin-offs in sample.1

Sub- Spin-off size Spin-off Sustainable Stakeholder Social PACAP RACAP


sample age practices engagement responsiveness

Count Mean (SD) Mean (SD) Mean (SD) Mean (SD) Mean (SD) Mean (SD) Mean (SD)
n Fte years 7-Likert 7-Likert 7-Likert 7-Likert 7-Likert
CleanTech 17 9.1 (8.0) 4.8 (2.5) 5.3 (1.0) 3.1 (0.7) 3.7 (0.9) 4.7 (0.8) 5.1 (0.8)
Health 17 8.6 (13.4) 3.9 (2.3) 3.0 (1.5) 3.5 (1.0) 3.0 (1.2) 5.1 (1.1) 5.4 (0.8)
ICT/media 27 4.8 (4.2) 3.3 (2.3) 3.3 (1.6) 3.6 (1.0) 3.7 (1.2) 5.7 (0.9) 5.6 (1.1)
Total 61 7.1 (8.8) 3.9 (2.4) 3.7 (1.7) 3.4 (0.9) 3.4 (1.1) 5.3 (1.0) 5.4 (0.9)

1Fte = full-time employees; PACAP = potential absorptive capacity; RACAP = realized absorptive capacity; SD = standard
deviation.

Table 4. Descriptives and correlations (n=61).1

Mean SD3 1 2 3 4 5 6

1. Sustainability practices 3.7 1.7


2. Stakeholder engagement 3.4 0.9 0.103
3. Social responsiveness 3.6 1.2 0.628** 0.267*
4. Potential ACAP2 5.2 1.1 -0.068 0.594** 0.256*
5. Realized ACAP 5.3 0.9 -0.097 0.318** 0.245* 0.506**
6. Spin-off age 4.5 2.1** -0.110 -0.089 -0.022 -0.157 0.082
7. Spin-off size 8.0 9.3** -0.077 -0.011 -0.058 0.022 -0.011 0.370

1 ** = P<0.01; * = P<0.05; = P<0.10.


2 ACAP = absorptive capacity.
3 SD = standard deviation.

Journal on Chain and Network Science 15 (2015) 173


V.E. Scholten and P.A. van der Duin

variables are 3.7 for sustainable practices, 3.4 for stakeholder found support for Hypothesis 3a, stating that higher levels of
inclusion and 3.4 for social responsiveness with each social responsiveness will increase the potential absorptive
having low standard deviations. The two variables for capacity of the spin-off (=0.328; P<0.05).
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absorptive capacity are on average somewhat higher with


5.3 for potential absorptive capacity and 5.4 for realized In Model 2, we regressed the role of the independent
absorptive capacity. variables and the role of potential absorptive capacity on
the realized absorptive capacity of the spin-off. The model
Table 5 contains the estimated multiple regression models. is significant and the independent variables explain 33%
We regressed three models, the first two with independents of the variance in realized absorptive capacity. The results
on both potential and on realized absorptive capacity of this model do not provide statistically significant results
and a third model with all independent variables on for the role of sustainability practices and neither for the
early employee growth. For each model, the standardized role of stakeholder engagement; both Hypothesis 1b and
coefficients of the independent variables, as well as the 2b could not be supported. The model reveals a moderate
R2, the adjusted R2 and the model F-statistic are given. We but statistically significant and positive effect (=0.273;
checked for multicollinearity and for each of the predictor P<0.10) of social responsiveness on the realized absorptive
variables calculated the maximum variation inflation factor, capacity of the spin-off firm. This result supports Hypothesis
which was below 1.65, suggesting there were no serious 3b. Hypothesis 4, suggests the positive effect of potential
multicollinearity problems (Hair et al., 1998). absorptive capacity on the realized capacity of the spin-
off. The results shown in Model 2 show a positive and
The first model, Model 1, assesses the contribution of statistically significant relationship between potential and
the control variables and the role of the RI practices on realized absorptive capacity (=0.427; P<0.01), thereby
potential absorptive capacity. These variables explain about confirming Hypothesis 3b. The findings are presented in
44% of the variance in potential absorptive capacity. The Figure 2 and show that sustainability practices (=-0.342;
model shows that sustainability practices are statistically P<0.05) and stakeholder engagement (=0.528; P<0.01) are
significant but negatively related (=-0.342; P<0.05) to statistically significant with potential absorptive capacity
potential absorptive capacity. Although the relationship is but not significant with realized absorptive capacity, while
significant, Hypothesis 1a suggested a positive relationship the relationship between potential and realized absorptive
and therefore has to be rejected. Hypothesis 2a, having capacity is statistically significant. This reveals that the effect
higher levels of stakeholder engagement has a statistically of sustainability practices and stakeholder engagement is
and significant positive effect (=0.528; P<0.01) on potential fully mediated by the potential capacity of the firm. Similarly
absorptive capacity and supports Hypothesis 2a. We also we see that the effect of social responsiveness is positive and

Table 5. Regression results based on ordinary least squares (n=61).1

Model Model 1 Model 2

Potential absorptive capacity () Realized absorptive capacity ()

Sustainability practices -0.342* -0.230


Stakeholder engagement 0.528** 0.029
Social responsiveness 0.328* 0.273
Potential ACAP2 0.427**
Spin-off age -0.153 0.155
Spin-off size 0.033 -0.061

Model F-statistic 8.77** 4.39**


R2 0.44 0.33
Adj. R2 0.39 0.25

1 ** = P<0.01; * = P<0.05; = P<0.10.


2 ACAP = absorptive capacity.

174 Journal on Chain and Network Science 15 (2015)


 Responsible innovation among academic spin-offs

Sustainability -0.34** operating in the cleantech sector put significantly more


Potential
practices absorptive capacity emphasis on sustainability practices.
0.53**
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Stakeholder 0.33* The second contribution of the present paper is the


engagement 0.43**
investigation of the role of RI on the absorptive capacity
of the firm. While most studies with respect to RI aim
Social 0.28
responsiveness Realized at the policy debate or identify how large firms adopt
absorptive capacity responsibility practices within their innovation process, few
studies (e.g. Van Geenhuizen and Ye, 2014) have empirically
Figure 2. Empirical model of responsible innovation, explored the relationship between RI and the growth
absorptive capacity, entrepreneurial orientation and early performance of small and start-up firms. This paper has
employee growth. investigated the relationship between RI practices and the
absorptive capacity of the academic spin-off. The findings
clearly show that RI practices mainly have an influence on
significant (=0.273; P<0.10) on realized absorptive capacity the potential absorptive capacity whereas on the realised
but the effect is slightly smaller as compared to the effect absorptive capacity the effect is weak and mostly absent.
of social responsiveness on potential absorptive capacity It seems that for the processes of new external knowledge
(=0.328; P<0.05). As a result we argue that the effect of acquisition and assimilation the role of RI practices in terms
social responsiveness is partially mediated by the extent the of sustainability practices and stakeholder engagement
firm has potential absorptive capacity. are important.

5. Conclusion If we look more in detail at the RI practices, then we notice


that by engaging with stakeholders and putting more
This study is an attempt to explore how academic spin- emphasis on social responsiveness the academic spin-
offs engage in RI practices and how it affects their offs seems to achieve higher levels of potential absorptive
absorptive capacity . In doing so, it contributes to existing capacity. The analysis and inclusion of various stakeholders
literature in several ways. Our first aim was to identify to acquire new information and assess the extent that the
how RI practices manifest in technology-based start-ups. stakeholders may accept the new innovation makes them
Researchers have argued that a responsible orientation better in identifying more useful pieces of information. Also
on innovation does increase success (Husted and Salazar, being more socially responsive makes the spin-off more
2006), however, despite some exceptions (e.g. Blok et al., caring about the acceptance and social desirability of the
2015) few researchers have empirically investigated how innovations they pursue. This in turn helps them to better
small and medium sized private firms engage in RI. The acquire and assimilate the external knowledge. It seems that
first observations are that firms have valid reasons to be the responsive attitude of the spin-offs makes their partners,
careful when sharing insight information on innovation clients and other stakeholders more willing to share and
strategies with stakeholders (Blok and Lemmens, 2015) and transfer the knowledge that the spin-offs needs to further
engaging stakeholders does also come with relative high develop its innovation.
costs (Orlitzky et al., 2011), which in particular for start-
ups is difficult to uphold. The balance between costs and However, more unexpected is the negative effect of the
benefits to engage in RI needs further research to understand sustainability practices on potential absorptive capacity.
how small and start-up firms manage their innovations This finding is hard to clarify but one explanation might be
in a responsible manner and can benefit from it. We that the spin-offs that put much emphasis on reaching high
therefore surveyed a sample of high-tech academic spin- levels of sustainability in their daily operations, overlook
offs in an incubator in the Netherlands. We developed three the opportunities that may be embodied in the various
measures for RI, which reflected the sustainability practices, types of external information they receive and as such their
stakeholder engagement and the social responsiveness. levels of potential absorptive capacity remains relatively
Based on theoretical discussions we formulated the items low compared to spin-offs that are more focussed to obtain
for the measures, which we analysed on their internal higher levels of sustainability practices. In this way, it seems
consistency and mutual discrimination. Our factor analyses that a focus on sustainability practices may hinder the start-
showed clear indicators for each measure. We also analysed up in acquiring and assimilating external knowledge.
the extent that spin-offs in different sectors put emphasis
on the measures for RI and found that only the spin-offs

Journal on Chain and Network Science 15 (2015) 175


V.E. Scholten and P.A. van der Duin

Limitations and future research Bundy, J. and M. Pfarrer, 2015. A burden of responsibility: the role of
social approval at the onset of a crisis. Academy of Management
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spin-offs towards RI and how it affects their absorptive Brderl, J., P. Preisendrfer and R. Ziegler, 1992. Survival changes
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and more strongly related to new insights regarding RI. The Review, 57(2): 227-242.
concept of RI is still emerging and a sound conceptualisation Callon, M., Y. Millo and F. Muniesa, 2007. Market devices. Blackwell
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lacking. With the measures we proposed in the present paper Carmeli, A., G. Gilat and D.A. Waldman, 2007. The role of perceived
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spin-offs regarding RI. This actual behaviour might better adjustment and job performance. Journal of Management
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and develop more fine-grained measures that capture RI performance and competitive advantage in industrial market.
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178 Journal on Chain and Network Science 15 (2015)


 Responsible innovation among academic spin-offs

Appendix A. Questions used in the questionnaire.


http://www.wageningenacademic.com/doi/pdf/10.3920/JCNS2015.x005 - Friday, January 29, 2016 3:06:25 AM - Technische Universiteit Delft IP Address:131.180.99.123

Sustainability practices

Sust_Practices1: Sustainability is important and is stated clearly in our companys mission


Sust_Practices2: Sustainability is important and is clearly visible in our products and services
Sust_Practices3: Sustainability is important, it is part of our operational processes (i.e. certificates)
Stakeholder engagement
StakeEngagement1: Very often, we have consultation with our suppliers and partners about our innovation and the
developments in our market and technology
StakeEngagement2: Very often, we have consultation with government officials about our innovation and the
developments in our market and technology
StakeEngagement3: Very often, we have consultation our clients about our innovation and the developments in our
market and technology
StakeEngagement4: Very often, we have consultation societal groups about our innovation and the developments in our
market and technology
Social responsiveness
SocialResponse1: We collect intensively information about possible impacts of our innovation on the environment
and society
SocialResponse2: We have articulated clear ethical norms and values for ourselves
SocialResponse3: We put great value on moral responsibility for society
SocialResponse4: We put great value on social desirability for society

Absorptive capacity

ABSORPTIVE_CAPACITTY_A We frequently scan the environment for new technologies


ABSORPTIVE_CAPACITTY_B We thoroughly observe technological trends
ABSORPTIVE_CAPACITTY_C We observe in detail external sources of new technologies
ABSORPTIVE_CAPACITTY_D We thoroughly collect industry information
ABSORPTIVE_CAPACITTY_E We can quickly interpret changing market demand
ABSORPTIVE_CAPACITTY_F New opportunities to serve our clients are quickly understood
ABSORPTIVE_CAPACITTY_H We analyse different sequences for new product development and introduction
ABSORPTIVE_CAPACITTY_I We regularly consider the consequences of changing market demands in terms of new
products and services
ABSORPTIVE_CAPACITTY_K We determine how customers will use our technologies
ABSORPTIVE_CAPACITTY_L Identifying different customer groups that might have an interest in our products
ABSORPTIVE_CAPACITTY_M We have a clear division of roles and responsibilities
ABSORPTIVE_CAPACITTY_N We easily implement technologies in new products
ABSORPTIVE_CAPACITTY_O We have a common language regarding our products and services
ABSORPTIVE_CAPACITTY_P We constantly consider how to better exploit knowledge

Journal on Chain and Network Science 15 (2015) 179


http://www.wageningenacademic.com/doi/pdf/10.3920/JCNS2015.x005 - Friday, January 29, 2016 3:06:25 AM - Technische Universiteit Delft IP Address:131.180.99.123

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