COMMITMENT TO CREDIBLE
Demonstrates knowledge of the structure of the Philippins government, ard loca and goverrirent-vide policies partirent to one's
work, Knows tie mandate of differev: government agenci
local government units, andl understancs how these te in with
DSW2's stricture, mandre, mission and vision, social provéction Framework, prmaty programs, anc key stokenokders and
partnars, Comnitled to the public service cause ‘hel is honest, trustworthy, anc wih integty.
Level 1 Basic
Darnrisinatas fait with
Davi's struct.re, mandate,
mmission and vision, social protec
tion framework, prmary
programe, and key stakerolders
au partners
Volunteers to assist in evants/ac
tivties/ or ganizat ons that
provide assistance to marginal
iad and vulverab # sectors
Encourages cthers to help mar-
ginalized anc wulnerzble sectors
Able to overcome cbstacios
\witein his/ner atea ct enero sind
taxes resocneibilly ‘or results of
own actions
Spoaks and els ine manner
consistent with the DSWD
Mission, Vision, values, and
Code of Conduct
Level 2 Intermediate
soarntamerad ZO
eee eerie es
eee eee
ee Fa Se ea dos:
Re eats
rast, ear, scour, sn iy
stake oasS ana Bas ’
Eieeers
pees ee
Seiten eulay proved by tho
Cd
PA agate, Fa ethshcns aro
Sopa
aoc area.
cesaiinatb
Assis anot banotciay.soctarsidl
‘dua (agclesang arseslero"s 0
este (only reenpl besser
fot crt erottare toner aor
Reinet naar nates pees,
tore target eormfciros enc ochor
Go Galaseriore oa ges neh ay
la eric fed acre ones
Pees hatte et tees oY aS
AWE
se tansoaree a dsatay aor nt
ue Some peo ec
WO mesion ans pales to couse
Leve $ Advanced
Daronstrates ilopth krowbsdye ot
Ihe prmay socal vcaro.and ago.
‘maf naa of Fipho stckehrs
andnon LOADS dite prograTs
‘Sacre aes
Edyeates flow orplgycee, cantare
midublaiokues 0 DOE's nea
‘ad-4s01,sooal protection famework,
Biman croame, ond ay wakero.
Deals rvdy and constuctyely wth
lngoos and inervonosin airtel
fetion over Yo datvor sure
beretigarsictent
irks th teen urits and ate
froclars tna ince” aacess fo socal
Sansa
Gre guund par es h dow
ratogfan aton pan to azarae
sealer soul ota
Seanad
Recommends nove neti anc
‘ratagos fo save ofeuk 0 reach
iergeltecra shea
Altanos 0 ad fe mina of exhcal tu
plesk and pense thes tate aera
(of stat and cles for proper recolion
Toke tmay ard approprate acter 10
Iori Geir a cae of os
‘Ofotnoal aaron
Lovel4 Expert
Proview avi a nla
snd exterhel programroject ple
mentee, whieh ae consten wth
fatana gavemmertand GU
poles End procecures
Evaluates the input of tends and
Gaiges in the nalonal goverment
find fe -GLe 2n DSWD programs,
ai at sts plans ana
ecard gy
techooleg es ane conch
trans wnt othr Sgantegte fo
Seat races hal Gan by wlopled
to noter aan the surges
inds-crstegea
Cornorgoae modes nk ot" go
ferment agencies ane organzelfons
Invoked i'sorial sevelosent
Actively promotes the agency's
mast end orga dhishtes
ver inthe mgt oF malt evar gee
osporoblky sakenotiar
demands, rescue constants
Late nth lara rs
youps, legis ators ano ote" key
iubnoe Sectors to oooure metoral
Supper ovopsn acvecney ote
agoros proaramo.
Ident ies patental risks to ethical
Ipohavfor in ocerationa and provides
themseassary rechansts ic
manege themSalting high standards of performance; baing accountable for work results, focusing
thal ate accurate, limely, of excellent qualily, and consistent with DSWD's objectives.
Level 1 Basic
Knows hisiher role's ob ect ves,
measures and stancards
Works oersistently 0 achieve icb
hjeo* ves and to meet deacines
and quality standaras
Takes entic'sms and fesaback
constructively lo improve sel
Demonstrates willingness to ty
new epproaches / methods to
Improve por'crmanco
Solvas simple, rourine workere-
Isted problems using established
procedures ar pas: experierce,
(or with guicanea trom superio“=
Jakas orticisms and leadback
constructively to improve self
Level 2 Intermediate
Monitors own progress ayaiist
targets, identifies causs of owe
petformance gaps ard mediies
elions aceon
‘Gives deliverables ahoad af tine;
Worse ic exceed current expecta
tons
Aagjusts thinking and oehevrs to
‘ein step wity new zhrusts of
charging picrties ofthe crgariza-
ton. Wlliraly accopts new tasks
anafor adorts new approaches.
‘Sooke holo to devalop own ckits
noteerta partcem tase at the
expected level
plore more sttective work pe
ass oF ods | OWN WT,
‘and adjusts aceorsingly in order to
gel the job dane cuarky 2nd atc:
tvaly
Adjusts thinking and oehevars to
‘9 in step wit new thrusts oF
charging prionties ofthe ciganiza-
ton. Wilisgly aceapts new tasks
and/or adopts new approaches:
Leve 3 Advanced
Institutes a orocess/sys:em for
monitoring and tracking team
pprogross and comp iano wits
standards
Establishes a clear course of
thers and cefines
and stakeholders 0
ct iacivid-
Lal end team nenewinr anc
‘ections te put them ack on the
performnance trauk, Takes timely
‘and approprale action to avert
potential problems
Activaly sneroe and imolemonts
effective work racess2s ard
meticds in one's unt / group
Imp ements metrics tar targered
results (eoth outouts and
ccutcomes) to track performance
based on an uinderstaasiing of
feedbacé and criticism
forts on achieving results
Level4 Expert
bse: vas and stud as Lost prac:
tices fram athar functional ateas
as well 26 outside the agercy
and adopts these to imoreve
‘team ana/or ageney perfor-
Idertifics opportuntios for
acrieving excellent performance
both ‘or own ara of ‘espanstbil
ily and/or witin Ye agency ard
commis sgaiicant rescues 10
Improve performance white
taking action to minimize risks
Chiarnpions itiatives to imp:ove
serving excellence and pertor:
marge bassd on an urderstand:
ing of ertcism and feedbackMaintaining effective behavior in challenging situations having the resilience to bounce back in the face of
setbacks; demonstrating a strong desire +
in one’s capabilities, and tempered oy honesty and integrity in one’s undertakings.
Level 1 Basic
Prozenta eeifin a pleasant
mannar and relates to cthe
with nonesty and faimoss
Builds peesanal overt tilly and =
reautation for raiabilty oy com=
pleting assigned! tasks that mest
standares
Heneves anticism poativey. ana
Improves one's work in responce
tot
Treats sta, clenis, an ther
eonesens with courlesy, sensitiv
ity tact, respect, and confident
ality
Avcids wasteful work pract ces
and identities cppartunities tor
optimizing rescurce use.
Protects /=souices and assets
from abuse and/or misuse
Level 2 Intermediate
Exprossuy opinion/deus about
relevant and important issues
‘ven if opinions are nct snared
by others
Parsaveres and exliausts various
ptions to eue-cama seinacks,
fail-res and. ntorporsonal con-
Ficis, Sees leaming points from
fail-res and aots :0 correct
‘oelavio in the future
Solicits feedback and erilclems
for perforance improvement.
Initictes career discussions with
supetior for carear dovolupment
firms and promotes oehaviors
that respect and arctec: the
rights cf persons, including staff
and eleris
Implemonts ways/syeiems to
more effectively utlize and share
‘resources and assets
Leve 3 Advanced
Maintains comoceure anid con‘
cent demeanor when put on the
‘9poi of when facing intimicating
situation
Sustains hign-aneroy level ara
‘good performance even inde:
‘advotse conditions and/or crsis
situations. Demonstrates grace:
under pressure
Maintains focus in re tace 0°
Uncertainty. ambiguity ard com:
plexity, is able to manave
‘other Deapie’s reactions to
‘Goaches athors to demonstrate
behaviors that respect and
protect the nights cf persons,
inclueiing staff and clients
Anticipates and plans for
Fossibe delays o comalications
‘hat vil lsat ta waste n°
resaurces
advanos oneself and cne's career, propeliec by confidence and beliet
Level4 Expert
Fecugnizes discouraging and
stress-inducing elements in the
agsney and drects chances in
policies or work practices to
reduce these
Pertorms excellently even under
Considcrablo prossure and co:
tinges 20 wark with purpose and
entrua eam
Renngnizes emaloyaes or teams
wea have disolayed courage of
conviction, and wha succesded
in upholding DSWD ethical stan
aids anid values arvidst conict-
ing interests anc pressures
Creates a climate of sens tivity,
respect, and conficent ality
within DSWD
Moritors cost offectivences at
the agency level; empleys finan-
ial metrics to assess optimum
Use of resources