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Achieving Digital Agility With
Bimodal IT Without Making
a Mess
Simon Mingay
2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed in
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Welcome to the Digital Wild West
Mode 1 is Mode 2 is
traditional and exploratory and
sequential, nonlinear,
emphasizing emphasizing agility
safety, accuracy. and speed.
ADAPT
IDEATE
MONETIZE CREATE
OFFER ENGAGE
Outputs and Sporadic automation and Services and solutions, Digital business innovation,
Outcomes innovation, frequent issues efficiency and effectiveness new types of value
Linear processes
IT management, service
management
Treat colleagues as
customers, unengaged with
=
external customers
ADAPT
IDEATE
MONETIZE CREATE
=
OFFER ENGAGE
Business models
Digital leadership
Treat colleagues as
partners, engaged with
external customers
Systems
+ of -
Innovation
Governance
Mode 2
Change
Systems
of
Differentiation
Mode 1 Systems
- of
Record
+
Systems
+ of -
Innovation
Governance
Change
Systems
of
Differentiation
Mode 1 Systems
- of
Record
+
Systems
+ of -
Mode 2 Innovation
Governance
Change
Systems
of
Differentiation
Systems
- Mode 1 of
Record
+
Integrated:
Iterative
Agile, Iterative Methods
Collaboration
Highly Collaborative X-bus.
Innovation CFO and CEO on Board
Lab
Flexible Funding
Isolated
Small Adaptive Sourcing
Low Agile Vendors Scaling Process High
Maturity Maturity
Limited High
Value Value
Impact on
Mode 1
Low High
Bimodal Maturity
"A Project Will Never Scale If Mode 1 Is Not Willing and Fully Supportive."
Chris Osgood, Co-Founder and Co-Chair, MONUM
Select Your Projects Based on
Their Mode 1 Impact
High
Impact on
Mode 1
Island
Low High
Bimodal Maturity
"A Project Will Never Scale If Mode 1 Is Not Willing and Fully Supportive."
2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Chris Osgood, Co-Founder and Co-Chair, MONUM
Select Your Projects Based on
Their Mode 1 Impact
High
Impact on
Mode 1
Replace-
ment
Island
Low High
Bimodal Maturity
"A Project Will Never Scale If Mode 1 Is Not Willing and Fully Supportive."
2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Chris Osgood, Co-Founder and Co-Chair, MONUM
Select Your Projects Based on
Their Mode 1 Impact
High
Impact on Extend
Mode 1
Replace-
ment
Island
Low High
Bimodal Maturity
"A Project Will Never Scale If Mode 1 Is Not Willing and Fully Supportive."
2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Chris Osgood, Co-Founder and Co-Chair, MONUM
Select Your Projects Based on
Their Mode 1 Impact
High
New Core
Impact on Extend
Mode 1
Replace-
ment
Island
Low High
Bimodal Maturity
"A Project Will Never Scale If Mode 1 Is Not Willing and Fully Supportive."
2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Chris Osgood, Co-Founder and Co-Chair, MONUM
Start With an Island Project
Virgin Atlantic:
Island Pilots GoogleGlass With High
Value Customers
IPC:
Replace-
ment
Replaces Mode 1 Credit Card
Platform With Mode 2 System
Luxottica:
Extension Creates Facebook-Like Retailer Site
on CRM Platform
City of Boston:
New Core Attempts OneCard for Metro Pass,
Library Card, School ID
2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Organizational Structure A
Mode 2 Reports to the CIO
CIO
CEO
CIO CDO
Mode 1 Mode 2
I&O
Development Development
Architecture
A Committed Executive
Team That Accepts More Syncing Modes
Operational Ambiguity
Bimodal
A Well-Architected Digital Critical Funding
Core on Which
to Innovate Capabilities
I&O
Top Digital Talent
Synching Between Modes Innovation Mgmt.
Adaptive Sourcing
Mode 1 Mode 2
technology divergence.
Be clear on conflicting
Release 1 Release 2 Release 3 Release 4 Release N
priorities.
Project Timeline Identify dependencies.
You Should
Mode 1 System Renovate Here
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