DameWare

MiniRemoteControl
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l 12/12/2012:End-of-Life(EoL)SolarWindswillnolongerprovidetechnicalsupportforSolarWinds
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DameWareversion12.0,revised10/6/2015
Introduction

About DameWare Mini Remote Control Version 12.0

DameWareMiniRemoteControlisacentralizedremotecontrolapplicationsforcomputersrunningavarietyof
operatingsystems.Inshort,MiniRemoteControlallowsyoutoviewandcontrolremotesystemsandchatwith
end-usersinasingleapplication.ThefollowingisasummaryofthemajorfeaturesofMiniRemoteControl:

l ConnecttocomputersrunningavarietyofWindowsoperatingsystems(32-bitand64-bit),including:

l WindowsVista

l WindowsServer2008(includingR2)

l Windows7

l WindowsServer2012(includingR2)

l Windows8

l Windows8.1

l Windows10

l ConnecttocomputersrunningavarietyofLinuxoperatingsystems-suchasDebian,CentOS,RedHat,
Ubuntu,orFedora-withVNCenabled

l ConnecttocomputersrunningMacOSXwithVNCenabled

l ChatwithenduserswiththeMiniChatfeature

l TakescreenshotsinsideMiniRemoteControlsessionsforreferenceandrecordkeeping

l Managealistoffavoritesystemstokeeptrackofcredentialsandaddresses

l DeploytheMiniRemoteControlclientagentserviceontheflywhenyoutrytoconnecttosystemsthatdo
notalreadyhaveitinstalled

ForadditionalinformationaboutDameWareMiniRemoteControl,seethehelpfilepackagedwiththeMiniRemote
Controlapplication.

System Requirements
BeforeyouinstalltheMiniRemoteControlapplicationorclientagents,reviewthefollowingsystemrequirements.

DameWare Mini Remote Control Application

Hardware
InstallDameWareMiniRemoteControlonacomputerthatmeetsthefollowingminimumrequirements:
 l 1GHzCPU

l 20MBRAM

l 150MBavailableharddrivespace

Operating System
InstallDameWareMiniRemoteControlonacomputerrunninganyofthefollowingoperatingsystems:

l WindowsVista

l WindowsServer2008(includingR2)

l Windows7

l WindowsServer2012(includingR2)

l Windows8

l Windows8.1

l Windows10

DameWare Mini Remote Control Integration

DameWareMiniRemoteControlcanintegratewithSolarWindsWebHelpDeskversion12.2.0.

DameWare Mini Remote Control Client Agent

InstalltheDameWareMiniRemoteControlclientagentonremotecomputersrunninganyofthefollowingoper-
atingsystems:

l WindowsVista

l WindowsServer2008(includingR2)

l Windows7

l WindowsServer2012(includingR2)

l Windows8

l Windows8.1

l Windows10

DameWareMiniRemoteControlcanalsoconnecttoremotecomputersrunninganyofthefollowingoperatingsys-
temsusingtheVNCprotocol:
 l Debian5.0andlaterwithVNCenabled

l CentOS5and6withVNCenabled

l Ubuntu10.04.1LTSto10.04.3LTS,11.10,and12.04LTSwithVNCenabled

l RedHatEnterpriseLinux5andlaterwithVNCenabled

l Fedora15and16withVNCenabled

l MacOSXwithVNCenabled

Avideocardontheremotesystemthatsupportsthefollowing:

l Bitmaptransfers

l WindowsAPI,SetDIBitsandGetDIBitsfunctions

l Asinglecolorplane

Additionally,atleastoneTCPportmustbeopensotheMiniRemoteControlapplicationcancommunicatewiththe
MiniRemoteControlclientagent.

Licensing
Licensing
DameWarestandalonesoftwareislicensedperuser,andeachlicenseallowsyoutoinstallon3computers.The
RemoteSupportClientAgentServiceisnotlicensedandtherearenoadditionalfeesforinstallingtheserviceon
remotesystems.Forexample,ifyouhave10computersrunningRemoteSupportandyouuseRemoteSupportto
manage10,000remotesystems,youonlyneedtolicensethe10RemoteSupportcomputerstomaintaincom-
pliancewiththeSolarWindsEndUserLicenseAgreement(EULA).Topurchaselicenses,visit
www.dameware.com.

TheDameWarecentralizedversionislicensedperuser,butthelicensingandactivationoccurontheDameWare
CentralServerusingthecentralizedlicensekey.Thecentralizedlicenseincludesalicensedusercount,andeach
authorizedDameWareuserreducesthenumberofavailableuserlicenses.Forexample,ifyoupurchaseda10
userlicense,youcaninstallanduseRemoteSupportorMiniRemoteControlfromanycomputersolongasyou
canlogontotheDameWareCentralServeranddonotexceed10users.TheMiniRemoteControlClientAgentSer-
viceinthecentralizedversionisnotlicensedandtherearenoadditionalfeesforinstallingit.

Note:TocomplywiththeSolarWindsEULA,youcannotactivatebothstandaloneandcentralizedsoftwareatthe
sametime.
Connecting to the Central Server
Connecting to the Central Server
WhenyouhaveinstalledDameWareRemoteSupportorDameWareMiniRemoteControlincentralizedmode,you
mustfirstconnecttotheDameWareCentralServer.Thisallowsyoutologinanduseyourpersonalhostlistora
globalhostlist.

YoucanloginusingeitherWindowsauthentication,ifyourActiveDirectoryaccounthastheappropriateper-
missions,oryourDameWareCentralServercredentials.

YouneedthefollowinginformationtoconnecttotheDameWareCentralServer:

l DameWareCentralServerusernameandpassword,ifusingDameWareauthentication

l DameWareCentralServerIPaddressorhostname

l ServicePortNumber

TheDameWareCentralServerusernameandpasswordareindependentofyourothercredentialsandareestab-
lishedbyyourDameWareCentralServeradministrator.TheCentralServeradministratormustalsoprovidethe
DameWareCentralServerIPaddressorhostnameandtheportnumbertouse.

Note:Ifthisisyourfirsttimeconnecting,youshouldchangeyourpasswordfromadminafteryoulogonbynav-
igatingtoFile > Change Password.

To connect to the DameWare Central Server:

1. OntheLogin detailstab,either:
l SelectWindows authentication,tousetheActiveDirectorycredentialswithwhichyouloggedinto
yourmachineanddomain
Or:
l SelectDameWare authentication,andenteryourDameWareCentralServercredentials.
Note:Ifyouhaveforgottenyourpassword,contactyourDameWareCentralServeradministratorto
haveitreset.
2. If you do not want to enter your credentials each time,selectRemember the last connection settings.

3. SelecttheAdvanced settingstab.

4. Thedefaultconnectionsettingsaredisplayed.Tochangethese,entertheDameWareCentralServerIP
addressorhostnameandportnumber.
Note:Thedefaultportis6133.

5. If you change the settings and want these to be used in future,clickSave as default.
 Note:WhenyouclickReset to default,thelastsavedserverinformationpopulatesthefields.

6. If you do not want to display this dialog in future,selecttheDon't show againcheckbox.

Note:Thedialogmayappearbrieflybutdoesnotrequireinput.
7. ClickConnect to server.

To restore the Central Server Login Dialog:

IfyouhavechosennottoshowtheCentralServerLoginDialogandlaterdecidetorestoreit:

1. OntheRemoteSupportmainmenubar,gotoView > Properties.

2. SelecttheGeneraltabifnotdisplayed,anddeselecttheDon't Show Central Server Login Dialogcheck-
box.
3. ClickOK.

Troubleshooting Your Central Server Connection

BeforeyoucanlogontotheDameWareCentralServeranduseRemoteSupportorMiniRemoteControlincent-
ralizedmode,theDameWareCentralServeradministratormustcreateanaccountforyoutouseandprovideyou
withtheCentralServerinformation.

Tologonyouneedthefollowinginformation:

l DameWareCentralServerusernameandpassword,iflogginginwithDameWareAuthorization

l IPaddressorhostnameoftheDameWareCentralServer

l PortnumberusedtocommunicatewiththeDameWareCentralServer(bydefault,thisis6133)

Note:UseanIPv4addressorahostname.If you must use an IPv6 address,youmustaddtheaddressandhost

nametoyourhostfile.SeeKB400151formoreinformation.

If you cannot logon to the Central Server and your user name and Central Server information are correct,you
mayhaveexceededthenumberoflicensedusersoryouraccountmaybedisabled.ContactyourDameWareCen-
tralServeradministratortoresolvethisissue.

EachtimeyoulogontoDameWareCentralServerfromRemoteSupportorMiniRemoteControlincentralized
mode,youcreateaCentralServersession.Youcancreatemultiplesessionsfromasinglecomputer,butyoucan-
notcreatesessionsfromdifferentcomputers.If you open a second session from another Remote Support or Mini
Remote Control console located on a different computer,yourpreviousCentralServersessionsareclosed.Other
reasonsforyoursessiontocloseincludeaCentralServeradministratorclosingitorbecauseyouwereidlefortoo
long.

Basic Components of MRC

TherearetwopartstotheMiniRemoteControlprogram:

l TheMiniRemoteControlapplication

l TheMiniRemoteControlclientagentservice

TheMiniRemoteControlapplicationistheactualprograminstalledonyourlocalsystem.UsetheMiniRemote
Controlapplicationtocontroltheremotesystemsinyourenvironment.TheMiniRemoteControlclientagentser-
viceisasoftwarecomponentyoudeploytoremotesystemstoallowtheMiniRemoteControlapplicationtocon-
trolthem.ThisservicerunsinthebackgroundoftheremotesystemundertheLocalSystemaccount.Whenthere
isnotanactiveMiniRemoteControlconnection,theserviceuseslittletononeoftheremotesystem'sCPU.

TheWindowsoperatingsystemrequireslocationAdministratorrightstoinstall,remove,start,stop,orupgrade
theMiniRemoteControlclientagentserviceonremotesystems.Formoreinformationabouthowtoinstallthecli-
entagentservice,seeMiniRemoteControlClientAgentServiceInstallationMethods.

Note:AllMiniRemoteControlusersmustauthenticatetotheremotesystemstheyconnectto,sosimplyhaving
theclientagentserviceinstalleddoesnotposeanysecurityrisk.Foradditionalinformationaboutsecurity,see
SecurityandEncryptionOverview.

How DameWare Mini Remote Control Works

DameWareMiniRemoteControlisanagent-basedremotecontrolapplicationandthereforeconsistsoftwoparts:

l TheMiniRemoteControlapplication

l TheMiniRemoteControlclientagentservice

TheMiniRemoteControlapplicationistheprograminstalledonyourlocalsystemthatyouusetoconnecttothe
MiniRemoteControlclientagentandcontroltheremotecomputers.

TheMiniRemoteControlclientagentserviceisthesoftwarecomponentdeployedtocomputersthatallowsthe
MiniRemoteControlapplicationtocontrolthem.Thisservicerunsinthebackgroundoftheremotesystemunder
theLocalSystemaccount.WhenthereisnotanactiveMiniRemoteControlconnection,theserviceuseslittleto
noneoftheremotesystem'sCPU.
WhentheMiniRemoteControlapplicationattemptstoconnecttotheMiniRemoteControlclientagent,theclient
agentauthenticatesthecredentialslocallybeforeallowingtheconnection.Theinstalledclientagentservicedoes
notposeasecurityrisktotheremotecomputerbecausealluserprivilegesaregrantedbytheoperatingsystem
ontheremotecomputer.UsingMiniRemoteControldoesnotprovideuserswithgreaterprivilegesthanthey
wouldhaveiftheyloggedontothecomputerlocally.EveryprivilegetheMiniRemoteControluserhasmustbe
allowedbytheremotecomputer.
Main MRC Application Window

File Menu
TheFilemenucontainsthefollowingoptions:

l Connect to local or remote sessions...:OpenstheRemoteConnectdialog.Foradditionalinformation,

seeInterfaceandDialogOptions.

l Chat:OpenstheChatwindowwhenconnectedtoaremotesystem.Foradditionalinformationaboutthis
option,seeMiniChat.

l Reconnect:Displaysalistofrecentconnections.SelectaconnectiontobypasstheRemoteConnectdialog
andreconnecttothatsystem.

l Disconnect:DisconnectstheMiniRemoteControlconnectionbetweenthelocalandremotesystems.

l Invite user to join remote session...:OpenstheInternetSessiondialog.Foradditionalinformation,see

InternetSessionDialog.
l Change Password:AllowsyoutochangeyourDameWareCentralServerpassword.

l Connect via Invitation:OpenstheConnectviaInvitationdialog.Thisdialogallowsyoutoconnectto

remotesystemsthatrequireaninvitationtoconnect.Foradditionalinformation,seeCreateInvitationDia-
log.

TheConnectviaInvitationdialogconsistsofthefollowingoptions:

l Invitation Entry:PasteordroptheMiniRemoteControlconnectioninvitationintothedialogentry
area.

l Browse:Browsetoasavedinvitationfromaremotesystem.

l Settings:DisplaystheDefaultHostPropertiesdialog.

l Require Permission:Indicateswhethertheinvitationrequirestheendusertoacceptthecon-
nection.ThiscannotbeeditedintheConnectviaInvitationdialog.

l Require Password:Indicateswhethertheinvitationrequiresapassword.Thiscannotbeeditedin
theConnectviaInvitationdialog.

l Accept Incoming Connection:OpenstheAcceptIncomingConnectdialog.Specifyaportnumberfor

remotesystemstousewhentheyattempttoconnectusingtheConnect to Clientoptionfromtheclient
agentservicecontextmenu.Foradditionalinformation,seeSysTrayIconContextMenu.

l New Window:OpensanewMiniRemoteControlwindow.

l Update Client Agent:Forcestheremotesystemtoupdatetheclientagentservice.

 Note:ThisrequireslocalAdministratorrightswithintheOperatingSystemsecurityoftheremotemachine.

l Install Service:OpenstheServer(Service)InstallationdialogtopushtheMiniRemoteControlclient
agentservicetoaremotesystem.Thisdialogconsistsofthefollowingoptions:

l Machine Name:EnterorselectthehostnameorIPaddressoftheremotesystem.

l Set Service Startup type to "Manual" default is "Automatic":Selectthisoptiontochangethe

clientagentservicestartuptypetoManual.

l Include Configuration File (DWRCS.reg):CopiestheDWRCS.regfilefromthelocalsystemtothe

remotesystemwithpre-configuredMiniRemoteControlclientagentservicesettings.

l Configure:ClickthisbuttontoconfigurethesettingsoftheMiniRemoteControlclientagentservice
tocopytotheremotesystemifenabled.

l Copy FIPS Modules (approximately 9 MB):CopiestheFederalInformationProcessingStandard

(FIPS)modulestotheremotesystemwheninstallingtheMiniRemoteControlclientagentservice.

Note:TheFIPSmodulesarerequiredtoconnectinFIPSEncryptionMode.

l Overwrite any existing configuration on remote host:Selectthisoptiontorecreatethecon-

figurationfile(DWRCSU.cfg)ontheremotemachine
Note:AfterpushinganagentwiththeOverwrite any exciting configuration on remote host
functionality,youneedtoapprovetheagentonremotemachineagain.

l Remote Link:OpenstheSendAgentDownloadLinkdialog.Youmaysendtheremoteagentdownloadlink
toausertoconnectforunattendedsession.TheE-mail detailsbuttonsendstheunattendedagentdown-
loadlinktoanemail.TheCopy details to Clipboardbuttoncopiestheunattendedagentdownloadlinkfor
lateruse.

l Remove Service:OpenstheRemoveServicedialog.IntheMachine Namefield,enterorselectthehost-

nameorI PaddressofaremotesystemtoremovetheMiniRemoteControlclientagentservice.
l Take Screenshot:TakesascreenshotofthecurrentsessionandopenstheSaveAsdialogwhenconnected
toaremotesystem.
l Print:OpensthePrintdialog.

l Print Preview:Displaysapreviewofthecurrentviewinprintformat.

l Print Setup:DisplaysthestandardWindowsPrintSetupdialog.

l Exit:ClosestheMiniRemoteControlapplication.
Send Menu
l Send Ctrl+Alt+Del:SendstheCtrl+Alt+Delkeystrokestotheremotesystem.

l Send Smart Card Logon:SendsaSmartCardLogonrequesttotheremotesystem,whichinstructsthe

remoteoperatingsystemtodisplaythePINdialog.

l Send Ctrl+Shift+Escape (Task Manager):SendstheCtrl+Shift+Esckeystrokestotheremotesys-

temand,ifaccepted,displaystheWindowsTaskManagerdialogontheremotesystem.

l Send Ctrl+Escape (Start Menu):SendstheCtrl+Esckeystrokestotheremotesystemand,ifaccepted,

displaystheStartmenuontheremotesystem.

l Send Alt+Tab (Switch):SendstheAlt+Tabkeystrokestotheremotesystemand,ifaccepted,allows

theusertoswitchbetweenprogramsthatarerunningontheremotesystem.

l Lock Remote Keyboard and Mouse:LockstheremotekeyboardandmouseduringtheMiniRemoteCon-

trolsession.

l Enable Control to All:Enablesallconnecteduserstohavecontroloftheremotesystem'smouseandkey-

boardatthesametime.

l Ping:OpenstheMiniRemoteControlPingdialog.Foradditionalinformationaboutthisdialog,seeMini
RemoteControlPingDialog.

l Wake on LAN:OpenstheWakeonLANdialog.Foradditionalinformationaboutthisdialog,seeWakeOn
LANDialog.

l Quick User Switching:OpenstheQuickUserSwitchdialog.Thisdialogallowsadministratorstoswitch

betweendifferentloggedinaccountswithouthavingtofirstswitchbacktotheLogonDesktop(theSwitch
UserScreen).InthePasswordfield,enterthepasswordoftheaccounttoswitchto.

l RDP Session Switching:AllowstheusertoconnecttoanyactiveRDPsessionontheserver.Connectto

theconsoleoftheremotesystemwithMiniRemoteControl,andthenselecttheRDPSessionSwitching
option.

l Send Refresh:Sendsarefreshtotheremotemachine.Thisfeatureisdesignedtocleartheremotekey-
boardofanystuckkeysandcanbeusedwhentheremotesystemstopsacceptingkeyboardinput.

l Reboot:SendsaRebootrequesttotheremotesystem.

Note:Rebootingtheremotesystemdisconnectsthecurrentsession.

Monitor Menu
TheMonitormenuallowstheMiniRemoteControlusertoselectwhichmonitortoviewafterconnectingtoa
remotesystemthathasmultiplemonitorsattachedtoit.TheMonitormenuautomaticallydetectshowmanymon-
itorsareattachedtotheremotesystemandprovidesanentryforeachindividualmonitor.
Virtual Desktop Option
Whenaremotesystemisconnectedtomorethanonemonitor,theVirtual Desktopoptiondisplaysallofthecon-
nectedmonitorsintheMiniRemoteControlwindow.

View Menu
l Full Screen:Displaysafullscreenoftheremotesysteminthecurrentview.

l View Only:Connectstotheremotesystemdesktopwithouttheabilityforkeyboardormouseinput.

l Use Windows Hot Keys:EnablesthethreeWindowshotkeycombinationsduringtheconnection:

l Alt+Tab:Openstheapplicationswitchingdialogontheremotesystem.
l Ctrl+Esc:OpenstheStartmenuontheremotesystem.
l theWindowskey:OpenstheStartmenuontheremotesystem.
l Disable Keyboard Shortcuts:DisableskeyboardshortcutsintheactiveMiniRemoteControlwindow.

l Show Local Cursor As Dot:DisplaysthelocalcursorontheremotesystemasadotintheMiniRemote

Controlwindow.

l Show Remote Cursor:Displaystheremotecursorinthewindowduringaconnection.

l Disable Show Transparent Windows:Disablesthedefaultbehaviorofdisplayingtransparentwindows

ontheremotesystem.

l Warning Border:DisplaysadistinctiveborderaroundtheMiniRemoteControlwindowwhenconnectedto
aremotesystemtoallowforeasierrecognition.

l Theme:ContainsseveralpredefinedthemestochangethelookandfeeloftheMiniRemote
Controlwindow.

l Language:Displaysadditionallanguagepacksifavailable.

l Remote Server Settings:DisplaystheMiniRemoteControlClientAgentServicesettingsontheremote

systemduringaconnection.

l View Connection Information:Displaysdetailedinformationaboutthecurrentconnection.

l Default Host Properties:DisplaystheDefaultHostPropertiesdialog.Foradditionalinformationabout

thisdialog,seeMiniRemotecontrolHostProperties.

l Local Global Options:DisplaystheLocalGlobalOptionsdialog.Foradditionalinformationaboutthisdia-

log,seeLocalGlobalOptions.

SFT Menu
SFTstandsforSimpleFileTransfer.UsethefollowingoptionstocontrolSFToperationsbetweenthelocalMini
RemoteControlsystemandaremotesystem.
 l Cancel Simple File Transfer:Cancelsthecurrentfiletransferrequest.

l Disable Screen Updates:Temporarilyturnsoffscreenupdateswhileafiletransferisinprogress.

l Disconnect on SFT Completion:Disconnectstheconnectionafterthecurrentfiletransferrequestfin-

ishes.

l Open Local Download Folder:OpensthelocalSimpleFileTransferfolderonthelocalsysteminastand-

ardWindowsExplorerwindow.

l Open Remote Upload Folder:OpenstheSimpleFileTransferuploadfolderontheremotesystemina

standardWindowsExplorerwindow.

l Open Remote Drop Window:OpenstheSimpleFileTransferdropwindowontheremotesystem,which

allowsyoutodraganddropfilestotheremotesystemfromthelocalMiniRemoteControlsystem.

Mini Chat
MiniChatisachatclientavailableinMiniRemoteControlthatallowsyoutochatwithremoteusers,regardlessof
whetheryouarecurrentlyconnectedtotheirdesktop.MiniChatworksoverthesamecommunicationchannelas
MiniRemoteControl,usingthesameportsandauthenticationmethods.Itworkslikeatypicalchatclient,andsup-
portsbasicfontformatting.Theclientisstrictlypeer-to-peer,soitdoesnotrequireacentralserver,buddylists,
orvariablestatuses.

LaunchMiniChatusingtheChaticononeitherthemainMiniRemoteControlapplicationwindow,ortheRemote
Connectwindow.WhenyouclosetheMiniChatwindowonyourcomputer,youalsoclosetheMiniChatwindowon
theremotecomputer.

AfteryouhaveestablishedaMiniChatsession,usethetoolbariconstosaveyourchathistoryandestablisha
remotecontrolsessionifyouhavenotalreadydoneso.Tosearchyourchathistory,selectFindfromtheEdit
menu.
Remote Connect Dialog

Interface and Dialog Options

l Host:EntertheHostNameortheIPAddressoftheremotemachinetowhichtoconnect.

l Alias:Allowsadifferentnameorcommenttobeenteredfortheremotemachinetomakeitmoreiden-
tifiable.

l Authentication Type:Selectthedefaultauthenticationtypefornewconnections.Thecredentialfield-
s/optionsinthedialogdifferbasedonthisselection.Foradditionalinformation,seeAuthenticationRequire-
mentsandTypes.

l Remember Security Credentials:EnablethisoptiontosavethecredentialsincludingUserName,Pass-

word,Domain,andSharedSecretfortheselectedHostEntry.

l Connection Settings:SelectoneofthefollowingoptionstodefinehowMiniRemoteControlshouldcon-
necttotheremotesystem.

l Use Mini Remote Control Viewer:ConnectstotheMiniRemoteControlclientagentservice

installedontheremotesystem.Iftheclientagentserviceisnotalreadyontheremotesystem,Mini
RemoteControlattemptstoinstalltheagentuponconnection.

Note:Ifyouselectthisoption,youalsohavetheoptiontoselectorcleartheUse Mini Remote

Control Mirror Driver if availableoption.Foradditionalinformation,seeMiniRemoteControl
MirrorDriver.

l Use Remote Desktop (RDP):ConnectstotheremotesystemusingMicrosoftsRemoteDesktop

Program.Whenyouselectthisoptionisenabled,MiniRemoteControlopenstheRDPviewwithinthe
MiniRemoteControlapplicationtoconnecttothatremotesystem.

l Use VNC Viewer (Linux or Mac)*:ConnectstoaremoteVNCserverusingtheRemoteFrame

Buffer(RFB)protocol.UsethisoptiontoconnecttoLinuxorMachosts.Foradditionalinformation
abouttheoperatingsystemsMiniRemoteControlsupportsforVNCconnections,seeVNCSetup.

l Use Intel AMT KVM*:ConnectstoaremoteIntelAMTKVMhostusingtheRemoteFrameBuffer

(RFB)protocol.UsethisoptiontoconnecttoremotesystemsrunningonIntelvProhardware.

*Note:TheUseVNCViewerandUseIntelAMTKVMconnectionoptionsbothrequiretheremotesys-
temtobesetuptoacceptVNCconnections.Foradditionalinformationaboutsettingupthese
VNCservers,seeVNCSetup.

l Connect via Proxy Host:Selectthisoptionifyouwanttouseaproxyhosttoconnecttotheremote

 system.ThisproxyinformationisseparatefromtheDameWareInternetProxy.Completethefollowing
fields:

l Port:EntertheportnumberfortheproxyhostMiniRemoteControlshouldusetoconnecttothe
remotesystem.

l Host:EnterorselectthehostnamefortheproxyhostMiniRemoteControlshouldusetoconnectto
theremotesystem.

l Comments:Enteracustomdescriptionand/orothercommentsabouttheselectedhost.

Browser Pane
l Name/Alias Menu:SelecthowyouwantremotesystemstoappearintheBrowserpane.Forexample,
selectName [Alias]toviewremotesystemsbytheirhostname,followedbytheiraliasinbrackets.

l Active Directory Computers:ThisnodeintheBrowsertreedetectsandgroupssystemswithintheirasso-

ciatedActiveDirectorydomains.

l Microsoft Windows Network:ThisnodeintheBrowsertreeretrievesanddisplaystheMicrosoftWin-

dowsNetworkBrowserfromtheMasterBrowserdefinedonthenetwork.

l SAM Computers:ThisnodeintheBrowsertreedetectsanddisplayssystemsfromtheSecurityAccount
Manager(SAM)database.

l PNRP Peers:ThisnodeintheBrowsertreeusesMicrosoftsIPv6Peer-to-PeerProtocol(PNRP)todetect
anddisplayremotesystems.

l Mini Remote Control Peers:ThisnodeintheBrowsertreedisplaystheremotesystemsthathavethe

MiniRemoteControlclientagentserviceinstalledandrunningonthemandthathavebeenconfiguredto
broadcasttheiravailability.

Note:ThisfeatureutilizesIPv6.

l Saved Host List:ThisnodeintheBrowsertreedisplaysremotesystemsthatyouhavesaved.Youcanadd

individualhoststothislist,andthengroupthosehostsinseparatefolders.EverysystemintheSavedHost
Listcanhaveitsownuniquesettings.

l Global Host List:ThisnodeintheBrowsertreeisonlyavailablewiththecentralizedversionofMini

RemoteControl.ItdisplaysalistofremotesystemsthatyourDameWareCentralServeradministratorhas
pre-populated.

l Personal Host List:ThisnodeintheBrowsertreeisonlyavailablewiththecentralizedversionofMini

RemoteControl.ItdisplaysalistofremotesystemsthatyouhavecreatedfromotherinstallationsofMini
RemoteControl.YoumustselectthePersonalHostListnodetosavehostsintoyourpersonalhostlist.
l Remote host list:ThisnodeintheBrowsertreedisplaysthelistofremoteagentsonthenetworkthatyou
manage.Itdisplaysallremoteagentsforunattendedconnectionthatareapprovedandonline.
Application Properties and Dialogs

Authentication Requirements and Types

TheDameWareMiniRemoteControlprogramalwaysauthenticateslocallytoremotesystems.EveniftheMini
RemoteControlclientagentserviceisinstalledandrunningontheremotesystem,theMiniRemoteControlapplic-
ationusermustbeabletoauthenticatelocallytothatsystem.Ifauserdoesnothavesufficientrightstologonto
asysteminteractively,thatuserwillnotbeabletologontothatsystemusingMiniRemoteControleither.

Authentication Requirements
TheMiniRemoteControlprogramusestheremoteoperatingsystem'sbuilt-insecurity.WindowsrequiresLocal
Administratorrightstoinstall,remove,start,stop,orupgradetheMiniRemoteControlclientagentservice.
However,WindowsdoesnotrequireAdministratorrightstomakeaconnection,providedtheclientagentservice
isinstalledandrunningontheremotesystem.

Toconnecttoaremotesystem,theusermustbeamemberofoneofthefollowinggroupsontheremotesystem:

l Administrators

l PowerUsers

l Users

l ServerOperators

l AccountOperators

l BackupOperators

l PrintOperators

Authentication Type Options

TheMiniRemoteControlprogramprovidesfourmethodsofauthentication,threeofwhichareintegratedintothe
OperatingSystem'sbuilt-insecurity.Thesearedetailedbelow:

Note:UnattendedRemoteControlOvertheInternetonlysupportsProprietaryChallenge/ResponseandEncrypted
WindowsLogonauthenticationtype.

Proprietary Challenge/Response
ThisauthenticationmethodworksbyhavingacustomproprietaryUserNameandPassworddefinedintheset-
tingsoftheMiniRemoteControlclientagentserviceontheremotesystem.TheUserNameandPasswordare
storedinencryptedformatintheRegistryoftheremotesystem.
Toconnecttoaremotesystemusingthisauthenticationmethod,enterthefollowinginformationintheRemote
ConnectdialogorMiniRemoteControlhostproperties:

l User Name:Enterthepre-definedproprietaryUserName.

l Password:Enterthepre-definedproprietaryPassword.

ThisauthenticationmethoddoesnotuseWindowsoperatingsystemsecurity.

Windows NT Challenge/Response
ThisauthenticationmethodusestheintegratedsecurityoftheWindowsoperatingsystemtoconnecttoaremote
system.

Toconnecttoaremotesystemusingthisauthenticationmethod,enterthefollowinginformationintheRemote
ConnectdialogorMiniRemoteControlhostproperties:

l Use Current Logon Credentials:ThisoptionenablesNTPass-ThroughauthenticationfortheMiniRemote

Controlconnection.NTPass-Throughauthenticationpassesthecredentialsoftheaccountcurrentlylogged
intothelocalmachinetotheremotemachine.

l User Name:AvalidaccountthathassufficientrightstologintotheOperatingSystemoftheremote
machine.

l Password:AvalidPasswordtoanaccountthathassufficientrightstologintotheOperatingSystemofthe
remotemachine.

l Domain Name:TheDomainoftheremotemachine.***Whenusinglocalcredentialsinsteadofdomain
credentials,leavethisfieldblank.

Encrypted Windows Logon

TheEncryptedWindowsLogonissimilartotheWindowsNTChallenge/Responseauthenticationmethodexcept
thatitsendstheUserNameandPasswordtotheremotesysteminanencryptedformat.Thisauthentication
methodisdesignedprimarilyforsituationswhereNTChallenge/Responseauthenticationisnotpossible,orfails.
ExamplesofthesesituationsincludewhenDomainControllershavebeenconfiguredtodisallowanonymouscon-
nections,NTChallenge/Responsehasbeendisabled,orwhenusinganyoftheHomeversionsofWindowsOper-
atingSystems.

Toconnecttoaremotesystemusingthisauthenticationmethod,enterthefollowinginformationintheRemote
ConnectdialogorMiniRemoteControlhostproperties:
 l User Name:AvalidaccountthathassufficientrightstologintotheOperatingSystemoftheremote
machine.

l Password:AvalidPasswordtoanaccountthathassufficientrightstologintotheOperatingSystemofthe
remotemachine.

l Domain Name:TheDomainoftheeremotemachine.***WhenusinglocalcredentialsinsteadofDomain
credentials,leavethisfieldblank.

Smart Card Logon

TheSmartCardLogonauthenticationmethodallowstheMiniRemoteControlusertoauthenticatetoaremotesys-
temusingaSmartCardandPINatthelocalsystemwithoutrequiringaSmartCardreaderattheremotesystem.
ThisoptionworksinconjunctionwiththeSmartCardnetworkimplementation.

Toconnecttoaremotesystemusingthisauthenticationmethod,enterthefollowinginformationintheRemote
ConnectdialogorMiniRemoteControlhostproperties:

l PIN:ThePINassociatedwiththeSmartCard.

l Shared Secret:AsecurityfeaturethatallowsaMiniRemoteControlusertopredefineanadditionalpass-
wordwithintheMiniRemoteControlClientAgentService.

Known Issues with Smart Card Authentication

DameWarehasidentifiedthefollowingknownissueswithSmartCardauthentication.

Smart Card Authentication Fails Immediately After Startup

SmartCardauthenticationfailsimmediatelyaftertheremotesystemstartsupbecausetheremotesystemhas
notyetstartedtheTCPservice.Similarly,iftheremotesystemhasnotstartedanyofthefollowingservices,
SmartCardauthenticationmayfail:

l SmartCardServices(SCardSvr)

l ServerService

l NetLogonService

Toresolvethisissue,giveremotesystemsashortperiodtostarttherequisiteservicesbeforeyoutrytoconnect
usingSmartCardauthentication.IfyouaretryingtoconnectaftersendingaMiniRemoteControlpingtothe
remotesystem,enteranappropriatevalueintheConnect DelayfieldontheMiniRemoteControlPingdialog.
Foradditionalinformation,seeMiniRemoteControlPingDialog.
Connect To Client Dialog
UserscanconnecttosystemsrunningtheDameWareMiniRemoteControlapplicationusingtheConnect To Cli-
entoptionintheMiniRemoteControlclientagentserviceSysTrayiconcontextmenu.TheConnectToClient
optionisavailableonDameWareMiniRemoteControlclientagentservicethatrunsontheremotesystems
DameWareMiniRemoteControlconnectsto.ThisoptionopenstheConnecttoClientdialog,whichconsistsofthe
followingoptions:

l Host Name or IP Address:EnterorselectthehostnameorIPaddressforthesystemrunningtheMini

RemoteControlapplication.

l Port Number:EntertheportnumbertousefortheMiniRemoteControlconnection.

l Use Proxy:SelectthisoptiontoconnecttoMiniRemoteControlusingaproxy.

Note:DonotuseDameWareInternetProxyinformation.TheDameWareInternetProxyisonlyusedfor
InternetSessions.

l Proxy Host:Enterorselectthehostnameoftheproxyhostyouwanttouse.

l Proxy Port:Entertheportnumberyouwanttousefortheproxyconnection.

l Use Proxy Secret:Selectthisoptioniftheproxyyouspecifiedrequiresaproxysecret.Enterthesecretin

theProxy Secretfield.

Finding host machines

TheFindbuttonontheRemoteConnectmenubarenablesyoutosearchforaspecifichostmachinewithinthe
savedhost,globalhost,personalhostandremotehostlists.

1. TodisplaytheFindwindow,clicktheFindbuttonintheRemoteConnectmenubar.
2. Enterallorpartofthenameofthehostmachinenametowhichyouwanttoconnect,andclickFind Now.
TheSearchResultstableispopulatedwiththehostmachinenamesmatchingtheenteredtext.
Note:Ifthesearchrequestisempty,"ALLHOSTS"appearsinthelist.

3. Highlighttherequiredmachinenamebyclickingonit.
4. Youcannow:
l ClickGo to machinetoclosetheFindwindowanddisplaytheselectedmachineintheexpandedtree
l ClickConnect to machinetoclosetheFindwindowandconnecttotheselectedmachine

Notes:

l Searchonthe"Remotehostlist"showsapprovedandonlinehostsonly.
l ThissearchdoesnotincludetheActiveDirectory,MicrosoftWindowsNetwork,SAMcomputers,PNRPand
MRCpeers.
Internet Session
TheInternetSessiondialogallowsyoutoopenanInternetSessionandcontrolhowyouinteractwiththeend
user'scomputer.IntheFilemenu,selectInvite user to join remote session...toopentheInternetSession
dialog.SeeInternetSessionPropertiesformoreinformation.

AftertheInternetSessionisopen,anotherdialogdisplaysthecurrentstatusoftheInternetSessionandthesteps
youandtheEndUsermusttakesothattheEndUsercanalsojointhesession.

If you have an email client on the computer running the Mini Remote Control application,youcanclicktheE-mail
detailsbuttontosendtheInternetSessionLinkandinstructionstotheEndUser.

If you do not have an email client,clickCopy details to Clipboardorcopythesessionlink,andcommunicate

theInternetSessionLinktotheEndUser.If the Mini Remote Control client agent is not installed on the End User's
computer,itmustbedownloadedtosuccessfullyjointheInternetSession.TheEndUsercanalsodownload
anInternetSessionspecificclientagent.

Internet Session Properties

MRCusesthesettingsyouconfigureintheInternetSessionPropertieswindowwhenitconnectstoremotesys-
temsusinganInternetSession.

Internet Session Properties Dialog Options

ThefollowingsectionsdescribetheoptionsoneachtaboftheInternetSessionPropertiesdialog.

Remote Options tab

l View Only:AllowstheMiniRemoteControlusertoconnecttotheremotemachinedesktopbutnotsend
anykeyboardormouseinput.

l Show Remote Cursor:DisplaystheremotecursorintheMiniRemoteControlwindowduringacon-

nection.

l Enable Remote Clipboard:Allowsavarietyoftypesofdatatobecopiedandpastedfromthelocal

machinetotheremotemachineandviceversa.

l Lock Remote Keyboard & Mouse:LockstheremotekeyboardandmouseduringtheMiniRemoteControl

session.
l EnableBlankMonitor:BlanksthemonitorontheremotemachineduringtheMiniRemoteControlses-
sion.

l Disable Keyboard Translation:Enablingthisoptionsendsthelocalkeyboardsscancodetotheremote

machineinsteadoftranslatingittotheASCIcharacterfirst.
 l Enable Foreign Keyboard Mapping:Enablessupportfortheremotekeyboardlayoutifitisofadifferent
layout(language)thanthelocalkeyboard.

l Compression Level:Theamountofcompressionplacedoneachscanblockbeforeitissenttothelocal
machine.

l Scan Blocks (Scan Lines/Blocks):Thenumberofsegmentsoftheremotemachinesscreenthepro-

gramscanspriortosendingthedatatothelocalmachine.

l Delay Between Scan Block Updates:Thelengthoftime,inmilliseconds,thattheMiniRemoteControl

programwaitsbeforeitscansanotherblockoftheremotemachinesscreen.

l Port Number:TheTCPPortnumberonwhichtheMiniRemoteControlprogramcommunicateswiththe
MiniRemoteControlClientAgentServiceontheremotemachine.***TheTCPPortnumberspecifiedhere
mustmatchtheTCPPortonwhichtheMiniRemoteControlClientAgentServiceisrunningontheremote
machine.

l Use Slow Link Optimization:AllowstheMiniRemoteControlprogramtoperformadditionalprocessing

inordertominimizetheamountofdatathatissentacrossthewire.

l Set Screen Resolution To:Allowstheremotemachinesresolutiontobetemporarilyresettotheselected

screensizeduringtheMiniRemoteControlsession.

l Desktop Effects:AllowstheMiniRemoteControlusertotemporarilydisablecertainfeaturesand/orchar-
acteristicsoftheremotemachinesdesktoptoincreaseperformanceduringtheMiniRemoteControlses-
sion.

Inactivity Options tab

l Enable Sleep on Inactivity:AllowstheMiniRemoteControlprogramtostopsendingscreenupdatesdur-

ingperiodsofinactiveinputfromthelocalmachineskeyboardandmouse.

l Sleep When Inactive for:ThenumberofminutesthatmustpassbeforetheSleeponInactivitysettingis

applied.

l Enable Disconnect on Inactivity:AllowstheMiniRemoteControlsessiontobeautomaticallydis-

connectedafteradesignatedperiodofinactiveinputfromthelocalmachineskeyboardandmouse.

l Disconnect When Inactive for:ThenumberofminutesthatmustpassbeforetheMiniRemoteControl

sessionisdisconnectedduetoinactivity.

Display Options tab

ThesesettingsareNOTusedwhenusingtheMiniRemoteControlMirrorDriver.

l Mirror Driver button:OpenstheMirrorDrivertab.WhenusingtheMiniRemoteControlMirrorDriver,

displaysettingsareconfiguredontheMirrorDrivertab.
 l Remote Default Display:Usesthesamecolordepthastheremotedisplay.

l Force 4 bit Display:Uses16colorsduringtheMiniRemoteControlconnection.

l Force 8 bit Display:Uses256colorsduringtheconnection.

l Gray Scale:Forcestheconnectiondisplaytograyscale.ThiscanonlybeenabledwhenusingtheForce4-
bitorForce8-bitdisplays.

l Force 16 bit Display:Uses32,000colorsduringtheconnection.

l Force 24 bit Display:Uses16Millioncolorsduringtheconnection.

l Force 32 bit Display:Uses4Billioncolorsduringtheconnection.

Encryption Options tab

l Enable FIPS Mode:EnablesFIPSlevelencryptionduringtheMiniRemoteControlsession.Whenenabled,

thesessionencryptionusesRSAsBSAFECrypto-CMEFIPS140-2validatedcryptographiclibrary.

l Encrypt General Data:Encryptsinformationsuchaskeystrokesandmouseinput.

l Encrypt Images:Encryptsgraphicaldatasentfromtheremotemachine.

l Enable Encryption:EncryptsfilesthataretransferredusingtheSimpleFileTransferfeature.

Mirror Driver tab

ThesesettingsareusedwhenconnectingwiththeMiniRemoteControlMirrorDriver.

l Remote Default Display:Usesthesamecolordepthastheremotedisplay.

l Force 8 bit Display:Uses256colorsduringtheMiniRemoteControlconnection.

l Force 16 bit Display:Uses32,000colorsduringtheMiniRemoteControlconnection.

l Force 24 bit Display:Uses16MillioncolorsduringtheMiniRemoteControlconnection.

l Force 32 bit Display:Uses4BillioncolorsduringtheMiniRemoteControlconnection.

l Compression Level:Theamountofcompressionplacedoneachscanblockbeforeitissenttothelocal
machine.

l Delay Between Screen Update:Thelengthoftime,inmilliseconds,theMiniRemoteControlprogram

waitsbeforeitretrievesanotherblockofdatafromtheMiniRemoteControlMirrorDriverinstalledonthe
remotemachine.

Create Invitation Dialog

TheCreateInvitationoptionisavailableonDameWareMiniRemoteControlclientagentservicethatrunsonthe
remotesystemsDameWareMiniRemoteControlconnectsto.
 l Invitation Name:Enteranameforthenewinvitation.

l Include Global Ipv6:Includesthesystem'sIPv6addressintheinvitation.

l Register PNRP Name:RegistersthePNRPNameofthesystem.

l Include Organizational Local:Includesthesystem'sorganizationallocalintheinvitation.

l Include Ipv4:Includesthesystem'sIPv4addressintheinvitation.

l Use Proxy:SelectthisoptiontoinstructMiniRemoteControltoconnecttothisclientusingaproxy.

Note:DonotuseDameWareInternetProxyinformation.TheDameWareInternetProxyisonlyusedfor
InternetSessions.

l Proxy Host:Enterorselectthehostnameoftheproxyhostyouwanttouse.

l Proxy Port:Entertheportnumberyouwanttousefortheproxyconnection.

l Include Proxy Secret:Selectthisoptionifyouwanttoincludeaproxysecretintheinvitation.Enterthe

secretintheProxy Secretfield.

l Require Permission:ConfigurestheinvitationtorequirepermissionpriortoallowingaMiniRemoteCon-
trolconnection.

l Use Password:Enablesapasswordforthisinvitation,whichtheMiniRemoteControlusermustenter
beforeusingtheinvitation.Enterthepasswordintheactivefield.

l Expiration:Selectthetimeperiodafterwhichtheinvitationexpires.

l Create:Createstheinvitation.

l Delete:Deletesallexistinginvitationsontheclient.

l Copy to Clipboard:Selectoneofthefollowingoptionstocopythenewly-createdinvitationtothelocal
clipboardtosendtotheMiniRemoteControluser(s):

l As Blob:Copiestheinvitationasa"blob"oftexttopasteintoatextfileorotherdocument.
l As File:Copiestheinvitationasafiletopasteintoafilesystemfolderoremail.
l Save:Savesthenewly-createdinvitation.

l Close:ClosestheCreateInvitationdialog.

Local Global Options

SettingsdefinedintheLocalGlobalOptionsdialogapplytotheDameWareMiniRemoteControlapplicationingen-
eral.TheydefinethedefaultsettingsandoptionsforaspectsoftheprogramsuchastheMiniRemoteControl
viewer,RemoteConnectdialog,andsimplefiletransfers.
Local Global Options Dialog Settings
ThefollowingsectionsdescribethesettingsoneachtaboftheLocalGlobalOptionsdialog.
General Options tab

l Show Local Cursor As a Dot:DisplaysthemousecursoronthelocalmachineasadotwithintheMini

RemoteControlwindowduringanactiveMiniRemoteControlconnection.

l Warning Border on Connect:DisplaysadistinctiveborderaroundtheMiniRemoteControlwindowwhen

connectedtoaremotemachineallowingforeasierrecognition.

l Prompt for Update Existing Host Entries:Thissettingwillallowaprompttobedisplayedwhen

changeshavebeenmadetotheDefaultHostPropertiessothatthechangescanbeappliedtoallexisting
hostentries.

l Flash Window on Connect:EnablingthissettingcausestheapplicationtrayandtitlebarfortheMini

RemoteControlwindowtoflashwhenaMiniRemoteControlconnectionisestablished.

l Play Sound on Notify:PlaysasoundonthelocalmachinewhenaMiniRemoteControlconnectionisestab-

lished.

l Animate Full Screen Toolbar (Fade in/out):Causesthetoolbartofadein(andout)duringaFull

ScreenMiniRemoteControlconnection.

l Display Multi Monitor Toolbar:AllowstheMultiMonitortoolbartoautomaticallybedisplayedwhena

MiniRemoteControlconnectionisestablishedtoaremotemachinewithmultiplemonitors.

l Set Smart Sizing on Full Screen (if needed):AutomaticallyenablestheSmartSizingfeaturewhen

changingintoFull-ScreenMode.

l Keep Aspect on Smart Sizing:AllowstheMiniRemoteControlapplicationtomaintainaspectratiowhen

resizingthescreenusingtheSmartSizingfeature.

l Use Screen Work Area for Full Screen:AllowsFullScreenModetoonlyincludetheareaabovethe

TaskBar.

l Resize Window on Connect:AutomaticallyresizestheMiniRemoteControlwindowtomatchtheres-

olutionoftheremotemachine.I talsoenablestheFullScreenoptionandSmartSizingoptionifnecessary.

l Add Only Saved Host Entries to Reconnect List:PreventsmachinesfrombeingaddedtotheRecon-

nectlistunlesstheyarealreadysavedintheSavedHostList.

l Reuse any Mini Remote Control Window that is not busy:CausestheMiniRemoteControlapplic-

ationtolookforanexistingopenMiniRemoteControlwindowthatisnotbusybeforeopeninganewwin-
dow.

l Disable All Sound:PreventssoundnotificationsduringtheMiniRemoteControlconnection.

l Use Windows Hot Keys:EnablestheUseWindowsHotKeyssettingbydefault.

l Check SFT Shell Menu:AllowstheapplicationtoautomaticallytrytodetermineiftheOperatingSystem

 hasregisteredtheDameWareMiniRemoteControl/CopytoRemoteHostSimpleFileTransferExplorer
ShellMenuonthelocalmachine.

l Name Resolution Conflict Check:AllowstheapplicationtoautomaticallyinterrogatetheactualHost

NameontheremotemachineandcompareittotheHostNamesuppliedintheMiniRemoteControlRemote
Connectdialog.

l Track Mouse and Scroll View:Allowsmousetoscrollautomatically.

l On Mouse Button Down Only:Allowsmousetoscrollwithouthavingthebuttondepressed.

Connect Dialog Options tab

l Show Connect Dialog on Start-Up:AutomaticallydisplaystheRemoteConnectdialogwhentheMini

RemoteControlprogramisstarted.

l Display Caption on Toolbar:Whenenabled,thissettingdisplaystheCaptionTextoneachoftheRemote

ConnectToolbarbuttons.

l Display Active Directory Computers:DisplaystheActiveDirectoryComputersbrowserintheRemote

ConnectdialogBrowserPane.

l Use DNS Entry:InstructstheprogramtousetheFullyQualifiedDomainNamestoredwithinActiveDir-

ectory.

l Auto Append of No Entry:AutomaticallyappendstheActiveDirectoryDomainnametotheHostName

evenifonewasnotfoundwithinActiveDirectory.

l Display Microsoft Windows Network:DisplaystheMicrosoftWindowsNetworkBrowserintheRemote

Connectdialogbrowserpane.

l Display SAM Computers:DisplaystheSecurityAccountManager(SAM)browserintheRemoteConnect

dialogbrowserpane.

l Display Comments in the host list for the above display settings:DisplaystheCommentsforthe
machinesintheSavedHostList.

l Display PNRP Peers:AllowsthePNRPPeersportionoftheBrowsertobedisplayedintheBrowserpane.

l Display Mini Remote Control Peers:AllowstheMiniRemoteControlPeersportionoftheBrowsertobe

displayedintheBrowserpane.

l Mini Remote Control Peers:OpenstheMiniRemoteControlPeersSettingsdialog.

l Scope:DefinetheIPv6scopeoftheMiniRemoteControlPeersList.OptionsareLink-Local,Organization-
Local,andGlobal.

l TTL (Hops):ThemaximumnumberofHopstobeusedfortheMiniRemoteControlPeersBroadcast.

l Time-Out:Themaximumnumberofsecondsbetweenhopsbeforetimingout.
 l Don't Show This Computer:PreventsthislocalmachinefrombeingdisplayedintheMiniRemoteControl
Peerslist.

l Group By Subnet:GroupstheMiniRemoteControlPeersbysubnetintheMiniRemoteControlPeerslist.

l Use IPv4:EnablestheuseofIPv4forthePeerslist.

l Use IPv6:EnablestheuseofIPv6forthePeerslist.

l Update Alias on connection if changed:DisplaysthenewAliasoftheremotemachineifithaschanged

fromwhatislistedinthehostentry.

l Update Comments on connection if changed:DisplaysthenewCommentsoftheremotemachineif

changedfromwhatislistedinthehostentry.

l Save Size and Location:SavesthesizeandlocationoftheMiniRemoteControlwindow.

l Save Size Only:Savesthesizeofthewindow.

Additional Options tab

l Use Hot Key:AllowstheusertodesignateaHotKeythatclosesandrecallstheFullScreenToolbarwhen

needed.

l Hot Key Drop-Down:SelecttheHotKeytodesignate.

l Modifiers:SelecttheModifier(ifdesired).

l Don't Prompt... just install the service!:OmitstheInstallServicepromptandautomaticallyinstalls

theMiniRemoteControlClientAgentService.

l Don't Prompt... just start the service!:OmitstheStartServicepromptandautomaticallystartstheCli-

entAgentService.

l Disable Accelerator Keys on Connect:Alllocalacceleratorkeyswillbedisabledwhenaconnectionis

established.

l Keep Aspect:MaintainstheaspectratiowhenthePrintoptionhasbeenselected.

l Delete saved login credentials:DeletessavedlogincredentialsforWebHelpDeskintegration.

l Do not show:EnablesordisablesautologintotheCentralServer.

Simple File Transfer Options tab

l Download Folder:Thedestinationfolderforfilescopiedfromtheremotemachinetothelocalmachine
usingtheSimpleFileTransferfeature.

l Append Remote Host Name to Download Folder:CreatesauniquesubfolderundertheDownload

FolderduringSimpleFileTransfers.
 l Display Status in Full Screen Mode:AutomaticallydisplaystheSimpleFileTransferstatuswithinthe
FullScreenMiniRemoteControlwindow.

U3 Mode Options tab

l Enable U3 Mode:EnablesU3Mode,whichallowstheMiniRemoteControlprogramtoberunfroma
deviceotherthanthelocalharddrive(i.e.thumbdrive,externalharddrive,networkdrive,etc.).

l Copy Current Database:CopiesthecurrentMiniRemoteControldatabasefilewhichincludestheSaved

HostList.

DameWare Mini Remote Control Client Agent Service Settings

SettingsdefinedintheMiniRemoteControlProperties(HKCU)dialogapplytotheMiniRemoteControlclient
agentservicethatrunsontheremotesystemsMiniRemoteControlconnectsto.Configuretheseoptionsforindi-
vidualsystems,thedefaultclientagentserviceprofile,orcustomMSIinstallerpackages.
Mini Remote Control Client Agent Service Properties Dialog Settings
ThefollowingsectionsdescribethesettingsoneachtaboftheMiniRemoteControlClientAgentServiceProp-
ertiesdialog.

General tab

l Allow Proprietary Challenge/Response:AllowsaccesstothisremotemachineusingtheProprietary

Challenge/Responseauthenticationmethod.Selectthisauthenticationtypetoconnecttotheremoteagent
usingtheRemoteHostListfunctionality.FormoreinformationseethedescriptionoftheProprietaryChal-
lenge/ResponseauthenticationmethodintheRemoteConnectDialogInterfaceandDialogHelpTopic.

l User ID:EntertheUserIDtobeusedtoaccessthismachinewhenusingtheProprietaryChal-
lenge/Responseauthenticationmethod.

l Password:EnterthePasswordtobeusedtoaccessthismachinewhenusingtheProprietaryChal-
lenge/Responseauthenticationmethod.

l Confirm Password:Re-enterthePasswordtobeusedtoaccessthismachinewhenusingthePro-
prietaryChallenge/Responseauthenticationmethod.

l Allow NT Challenge/Response:AllowsaccesstothisremotemachineusingtheNTChallenge/Response
authenticationmethod.FormoreinformationseethedescriptionoftheWindowsNTChallenge/Response
authenticationmethodintheRemoteConnectDialogInterfaceandDialogHelpTopic.

l Allow Encrypted Windows Logon:AllowsaccesstothisremotemachineusingtheEncryptedWindows

Logonauthenticationmethod.Selectthisauthenticationtypetoconnecttotheremoteagentusingthe
RemoteHostListfunctionality.FormoreinformationseethedescriptionoftheEncryptedWindowsLogon
authenticationmethodintheRemoteConnectDialogInterfaceandDialogHelpTopic.
 l Must have "Logon Locally Rights":EnablingthisoptionwillrequiretheAccountbeingusedtocon-
necttothismachinetohavesufficientrightstoperformalocalLogontothismachinesdesktopprior
totheMiniRemoteControlsessionbeingestablished.

l Allow Smart Card Logon:AllowsaccesstothisremotemachineusingtheSmartCardLogonauthen-

ticationmethod.FormoreinformationseethedescriptionoftheSmartCardLogonauthenticationmethod
intheRemoteConnectDialogInterfaceandDialogHelpTopic.

l Allow Invitation Logon:AllowsaMiniRemoteControlUsertoaccesstothisremotemachineusingan

InvitationcreatedfromtheMiniRemoteControlClientAgentService.

l Session:OpenstheSessionNegotiationsettingsdialog.

l Allow only Fips Mode:OnlyallowsMiniRemoteControlconnectionstothismachineusingFIPS

encryptionMode.

l Use Shared Secret:Allowsanadditionalpassword(orkey)tobedefinedandwhenenabled,will

onlyallowMiniRemoteControlconnectionswhentheMiniRemoteControlapplicationuserentersthe
SharedSecretkeyintheRemoteConnectdialoginadditiontothecredentials.

l Shared Secret:EntertheSharedSecretkey.

l Force button:OpenstheForceEncryptiondialogtoselectadditionalencryptionsettings.

l Port Number:TheTCPportnumberonwhichtheMiniRemoteControlClientAgentServiceisinstalledand
running.TheTCPportnumbercanbechangedheretoanyavailablevalidTCPport.

l Absolute Timeout:Allowsanabsoluteinactivitytimeouttobeset,inminutes,whichwillreduceunne-
cessarynetworktraffic.ThissettingoverridestheMiniRemoteControlApplicationsI nactivityTimeoutset-
tings.

l Connection Type:Enablesyoutoconnecttocomputersusingon-premiseand/oroff-premiseaccess.

l Direct and remote connections:Enablesyoutoconnecttocomputersusingon-premiseaccess

andoff-premiseaccessthroughDameWareInternetproxy.

l Direct Connections only:Enablesyoutoconnecttocomputersusingon-premiseaccessonly.

Note:IfyoudisablebothAllow Proprietary Challenge/ResponseandAllow Encrypted Windows Logon,

thenyoucannotconnecttotheremoteagentusingRemoteHostList.

Access tab

l Allow only Administrators to connect:AllowsMiniRemoteControlconnectionstothismachineonlyfor

membersoftheLocalAdministratorsgroup.

l Must be member of the following group(s):AllowsMiniRemoteControlconnectionstothismachine

 onlytomembersofoneofthelistedgroups,LocalorGlobal.

l Permission Required for these account types:RequiresaNon-Administratortobegrantedpermission

fromthecurrentlyloggedonuseroftheremotemachinetoconnect.Whenthissettingisdisabled,aNon-
AdministratorcanconnectwithoutreceivingpermissioninNon-AdministratorMode.

l Disconnect if at the Logon Desktop:AppliestoNon-Administratorswhoattempttoconnecttoaremote

machinethatiscurrentlyattheLogonDesktop.Ifthissettingisenabled,theNon-Administratorwillnotbe
allowedtoestablishtheMiniRemoteControlconnection.

l View Only for these account types:AppliestoNon-Administrators;ThissettingwillrestricttheMini

RemoteControlsessiontoViewOnlyModefortheNon-Administrator.

Additional Settings tab

l Permission Required:EnablingthissettingwillpromptthecurrentlyloggedonusertoAlloworDeny
everyMiniRemoteControlconnectionattemptregardlessoftherightsusedtoconnect.

l Allow All Administrators To Have Control:AllowseveryconnectionestablishedwithAdministratorcre-

dentialstohavefullcontrolofthismachine.

l Show Tray Icon:AllowstheMiniRemoteControlSystemTrayicontobedisplayed.SelectOnly When

ConnectedtoonlydisplaythetrayiconwhenMiniRemoteControlisconnected.

l Center Permission Dialog:CausesthePermissionRequiredprompttobedisplayedinthecenterofthe

screen.

l Permission Dialog Set Focus On Decline:CausesthePermissionRequiredprompttobefocusedonthe

Declineoption.

l On Disconnect Logoff:CausesthecurrentlyloggedonusertobeautomaticallyloggedoffwhentheMini
RemoteControlsessionisdisconnected.SelectForce Application Shutdowntoautomaticallyshutdown
anyactiveapplicationswhenMiniRemoteControldisconnects.

l On Disconnect Lock Workstation (XP):Causestheworkstationtobeautomaticallylockedwhenthe

MiniRemoteControlsessionisdisconnected.

l Only Allow Connection When at the Logon Desktop:Preventsconnectionstothismachineunlessitis

attheLogonDesktop.

l Disconnect if timed out or console user logs on:Thissettingwillautomaticallydisconnecta

MiniRemoteControlsessionifitwasestablishedtotheLogonDesktopwithouttheMiniRemoteCon-
troluserloggingin.ItpreventsauserfromconnectingtothemachineattheLogonDesktopandwait-
ingforausertologinlocallywithoutknowingtheresanactiveconnection.
 l Timeout:Theamountoftime,inseconds,aMiniRemoteControlsessionisallowedtostayactive
withouttheuserloggingintotheOperatingSystem.

l Enable Disconnection Menu:AllowstheMiniRemoteControlSystemTrayiconscontextmenutoinclude

theDisconnectoptiontodisconnecttheMiniRemoteControlsession.

l Enable Settings Menu:AllowstheMiniRemoteControlSystemTrayiconscontextmenutoincludetheSet-

tingsoption.

l Disable Version Downgrade:PreventstheautomaticdowngradeoftheMiniRemoteControlClientAgent

Serviceduringaconnectionattempt.

l Enable Connect To Client Menu:EnablestheConnect To ClientoptionintheSysTrayIconcontext

menu.SelectEnable Connect to Client via ProxytoenabletheUse ProxyoptionintheConnecttoCli-
entdialog.

l Disable RDP Session Switching:SelectthisoptiontodisableRDPsessionswitchingwhileMiniRemote

Controlisconnected.SelectPermission Required RDPtorequirepermissionforRDPconnections.

l Logging:AllowstheconfigurationoftheCentralizedLoggingfeature.

l Enable Logging to this host:DesignatesthismachineasthecentralizedhostfortheMiniRemote

Controlcentralizedloggingfeature.

l Log Path:ThelocationonthismachinewheretheDWRCS.CSVlogfileshouldbecreatedandstored.

l Maximum Log Size (bytes):Themaximumsize,inbytes,ofthelogfile.

l Enable Remote Logging:InstructsthismachinetoforwardacopyofitsMiniRemoteControlcon-

nectionlogfilestoanothermachine.

l Log Host:TheI PAddressortheHostNameoftheremotemachinetowhichtheDWMRCSconnection

logswillbesent.

l Log Host Port Number:TheTCPportonwhichtheMiniRemoteControlClientAgentServiceis

installedandrunningonthemachinedesignatedasthecentralizedlogginghost.

l Email:OpenstheEmailNotificationdialog.

l Enable Email Notification:Allowsanemailtobesentthatnotifiestherecipientthatthismachine

hasbeenaccessedviatheMiniRemoteControlprogram.

l Send Notification To:Theemailaddresstowhichthenotificationemailwillbesent.

l From Address:Theemailaddressfromwhichthenotificationemailwillbesent.

l Mail Server:TheHostNameorIPAddressoftheMailServertobeusedtosendtheemail.

l Use Email Authentication:EnablesauthenticationtotheMailServer.

 l User Name:TheUserNameofanaccounttoauthenticatetotheMailServer.

l Password:ThePasswordassociatedwithanaccounttoauthenticatetotheMailServer.

Notify Dialog tab

l Notify on Connection:AllowstheMiniRemoteControlClientAgentServicetonotifytheconsoleuserthat
aMiniRemoteControlconnectionhasbeenestablished.

l Notify Dialog Timeout:Setstheamountoftime,inseconds,thattheMiniRemoteControlNotificationdia-

logisdisplayed.

l Play Sound on Notify:SignalstheOperatingSystemtoplayasoundwhenaMiniRemoteControlcon-

nectionisestablishedtothismachine.

l Notify on Disconnection:AllowstheMiniRemoteControlClientAgentServicetonotifytheconsoleuser
thataMiniRemoteControlsessionhasbeendisconnected.

l Notify Dialog Caption:ThetextthatisdisplayedontheMiniRemoteControlNotificationdialogtitle.

DefaultisDameWareMiniRemoteControl.

l Notify Dialog Text 1:ThetextthatisdisplayedinthedialogdirectlybeneaththeNotificationdialogtitle.

Defaultis"MiniRemoteControlNotification"

l Notify Dialog Text 2 - Remote Control:ThetextthatisdisplayedintheseconddialogbeneaththeNoti-

ficationdialog.Defaultis"MiniRemoteControlNotification."

Teredo - PNRP
TheoptionsonthistabdefinethescopeofwhatPeerNameResolutionProtocol(PNRP)namestoregister.

l Register Local Common Peer PNRP Name:RegisterstheLink-LocalPNRPNameofthemachinerun-

ningtheMiniRemoteControlClientAgentServiceintheLink-LocalCloud.

l Register Local Unique PNRP Name:RegisterstheLocalUniquePNRPNameofthemachinerunningthe

MiniRemoteControlClientAgentService.LocalUniquePNRPregistrationincludestheHostNameofthe
machineinthePNRPLink-LocalCloud.

l Register Global PNRP Name:RegisterstheGlobalPNRPNameofthemachinerunningtheMiniRemote

ControlClientAgentServiceintheGlobalPNRPCloud.

Simple File Transfer (SFT)

l Enable Simple File Transfer (SFT):CheckthisoptiontoenabletheMiniRemoteControlSimpleFile

Transferfeature.

l Upload Folder:EnterorbrowsetothefolderontheremotesystemwhereMiniRemoteControlshould
saveuploadedfiles.
 l Append Remote Host Name to Upload Folder:CreatesasubfolderdirectlyundertheUploadFolder
withthenameoftheremotemachine.Thisallowsfortheeasydeterminationofthesourceoftheuploaded
files.

IP Filter - IPv4 Only

FilteringsettingsforconnectionsthataremadeusingIPv4insteadofIPv6.

l Enable Filter for Remote Control Connections:AllowstheMiniRemoteControlClientAgentServiceto

grantordenyMiniRemoteControlconnectionstothismachinebasedontheexceptionslistintheIP-Filter
dialog.

l By default, all computers will be:Selectwhereallcomputersshouldbegrantedordeniedaccesstothe

remotesystem.

l Except those listed below:Addcomputersthatyouwanttolistasexceptionstothefilteringdefinition.

Mini Remote Control Peer Discovery

SettingsfortheMiniRemoteControlPeerDiscoveryfeature.

l Enable Mini Remote Control Peer Discovery IPv4:AllowstheIPv4Addressofthismachinetobe

detectedbytheMiniRemoteControl

l Enable Mini Remote Control Peer Discovery IPv6:AllowstheIPv6Address(orAddresses)ofthis

machinetobedetectedbytheMiniRemoteControlPeerDiscoveryfeaturesubjecttotheScopesettings.

l Scope Link-Local:EnablesMiniRemoteControlPeerDiscoveryofthismachineintheLink-LocalCloud.

l Scope Organizational-Local:EnablesMiniRemoteControlPeerDiscoveryofthismachineintheOrgan-
ization-LocalCloud.

l Scope Global:EnablesMiniRemoteControlPeerDiscoveryofthismachineintheGlobalCloud.

l Use All IFIndexes:AllowsallInterfaceIndexestobeusedintheMiniRemoteControlPeerDiscoveryfea-

ture.

l Use This IFIndex:AllowsforthespecificationoftheInterfaceIndextobeusedintheMiniRemoteControl

PeerDiscoveryfeature.

Mini Remote controlHost Properties

TherearetwoversionsoftheDameWareMiniRemoteControlHostPropertiesdialog:

l Default Host Properties: View > Default Host Propertiesinthemainapplicationwindow

l Saved Host Properties: View > SettingsintheRemoteConnectwindow

SettingsdefinedintheDefaultHostPropertiesdialogapplytobothnewly-createdSavedHostListentriesandon-
demandconnectionstosystemsdirectlyfromtheBrowserpane.SettingsdefinedintheSavedHostPropertiesdia-
logapplysolelytothehostselectedintheRemoteConnectdialog.

Theoptionsinbothdialogsareidentical,withtheexceptionoftheAuthenticationOptionstab,whichexistsonlyin
theDefaultHostPropertiesdialog.IfyouwanttoapplychangestotheDefaultHostPropertiestoalltheexisting
SavedHostListentries,selectPrompt for Update Existing Host EntriesontheGeneralOptionstabofthe
LocalGlobalOptionsdialog.

Host Properties Dialog Options

ThefollowingsectionsdescribetheoptionsoneachtaboftheMiniRemoteControlHostPropertiesdialog.

Remote Options tab

l View Only:Allowstheusertoconnecttotheremotemachinedesktopbutnotsendanykeyboardormouse
input.

l Show Remote Cursor:DisplaystheremotecursorintheMiniRemoteControlwindowduringacon-

nection.

l Enable Remote Clipboard:Allowsavarietyoftypesofdatatobecopiedandpastedfromthelocal

machinetotheremotemachineandviceversa.

l Lock Remote Keyboard & Mouse:LockstheremotekeyboardandmouseduringtheMiniRemoteControl

session.

l Enable Blank Monitor:Blanksthemonitorontheremotemachineduringthesession.

l Disable Keyboard Translation:Enablingthisoptionsendsthelocalkeyboardsscancodetotheremote

machineinsteadoftranslatingittotheASCIcharacterfirst.

l Enable Foreign Keyboard Mapping:Enablessupportfortheremotekeyboardlayoutifitisofadifferent

layout(language)thanthelocalkeyboard.

l Compression Level:Theamountofcompressionplacedoneachscanblockbeforeitissenttothelocal
machine.

l Scan Blocks (Scan Lines/Blocks):Thenumberofsegmentsoftheremotemachinesscreenthepro-

gramscanspriortosendingthedatatothelocalmachine.

l Delay Between Scan Block Update:Thelengthoftime,inmilliseconds,thattheMiniRemoteControl

programwaitsbeforeitscansanotherblockoftheremotemachinesscreen.

l Port Number:TheTCPPortnumberonwhichtheMiniRemoteControlprogramcommunicateswiththe
MiniRemoteControlClientAgentServiceontheremotemachine.***TheTCPPortnumberspecifiedhere
 mustmatchtheTCPPortonwhichtheMiniRemoteControlClientAgentServiceisrunningontheremote
machine.

l Use Slow Link Optimization:AllowstheMiniRemoteControlprogramtoperformadditionalprocessing

inordertominimizetheamountofdatathatissentacrossthewire.

l Set Screen Resolution To:Allowstheremotemachinesresolutiontobetemporarilyresettotheselected

screensizeduringtheMiniRemoteControlsession.

l Desktop Effects:AllowstheMiniRemoteControlusertotemporarilydisablecertainfeaturesand/orchar-
acteristicsoftheremotemachinesdesktoptoincreaseperformanceduringtheMiniRemoteControlses-
sion.

Inactivity Options tab

l Enable Sleep on Inactivity:AllowstheMiniRemoteControlprogramtostopsendingscreenupdatesdur-

ingperiodsofinactiveinputfromthelocalmachineskeyboardandmouse.

l Sleep When Inactive for:ThenumberofminutesthatmustpassbeforetheSleeponInactivitysettingis

applied.

l Enable Disconnect on Inactivity:AllowstheMiniRemoteControlsessiontobeautomaticallydis-

connectedafteradesignatedperiodofinactiveinputfromthelocalmachineskeyboardandmouse.

l Disconnect When Inactive for:ThenumberofminutesthatmustpassbeforetheMiniRemoteControl

sessionisdisconnectedduetoinactivity.

Display Options tab

ThesesettingsareNOTusedwhenusingtheMiniRemoteControlMirrorDriver.

l Mirror Driver button:OpenstheMirrorDrivertab.WhenusingtheMiniRemoteControlMirrorDriver,

displaysettingsareconfiguredontheMirrorDrivertab.

l Remote Default Display:Usesthesamecolordepthastheremotedisplay.

l Force 4 bit Display:Uses16colorsduringtheMiniRemoteControlconnection.

l Force 8 bit Display:Uses256colorsduringtheconnection.

l Gray Scale:ForcestheMiniRemoteControlconnectiondisplaytograyscale.Thiscanonlybeenabled
whenusingtheForce4-bitorForce8-bitdisplays.

l Force 16 bit Display:Uses32,000colorsduringtheconnection.

l Force 24 bit Display:Uses16MillioncolorsduringtheConnection.

l Force 32 bit Display:Uses4Billioncolorsduringtheconnection.

Encryption Options tab

l Enable FIPS Mode:EnablesFIPSlevelencryptionduringtheMiniRemoteControlsession.Whenenabled,

thesessionencryptionusesRSAsBSAFECrypto-CMEFIPS140-2validatedcryptographiclibrary.

l Encrypt General Data:Encryptsinformationsuchaskeystrokesandmouseinput.

l Encrypt Images:Encryptsgraphicaldatasentfromtheremotemachine.

l Enable Encryption:EncryptsfilesthataretransferredusingtheSimpleFileTransferfeature.

Install Options tab

l Stop Service on Disconnect:StopstheMiniRemoteControlClientAgentServiceontheremotemachine

whentheMiniRemoteControlsessionisterminated.

l Remove Service on Disconnect:RemovestheMiniRemoteControlClientAgentServicefromtheremote

machinewhenthesessionisterminated.

l Set Service Startup type to "Manual" default is "Automatic":SetstheMiniRemoteControlClient

AgentServicestartuptypetoManualinsteadofAutomatic.ThispreventstheClientAgentServicefrom
startingwhenthemachinestarts.

l Include Configuration File (DWRCS.reg):CopiestheDWRCS.regfilefromthelocalsystemtothe

remotesystemwithpre-configuredMiniRemoteControlclientagentservicesettings.

l Configure:ClickthisbuttontoconfigurethesettingsoftheMiniRemoteControlclientagentserviceto
copytotheremotesystemifenabled.

Authentication Options tab (Default Host Properties only)

Allowsthedefaultauthenticationmethodandcredentialstobeset.

l Authentication Type:Selectthedefaultauthenticationtypefornewconnections.Thecredentialfield-
s/optionsinthedialogdifferbasedonthisselection.Foradditionalinformation,seeAuthenticationRequire-
mentsandTypes.
l Remember Security Credentials:EnablethisoptiontosavethecredentialsincludingUserName,Pass-
word,Domain,andSharedSecretfortheselectedHostEntry.

l Storage Options:OpenstheCredentialsStorageOptionsdialog.Thisdialogconsistsofthefollowing
options:

l Use Default Data Protection:DoesnotuseMicrosoft'sDataProtectionfunctionalityforstoring

credentials.

l Store Credentials in Database (not recommended):Allowsthedefaultcredentialstobestored

intheMiniRemoteControldatabasefile.ThisisonlyneededforU3ModeandthenonlyiftheMini
 RemoteControluserwishestohavethedefaultcredentialsstoredalongwiththeSavedHostentries.

Note:TheStorageOptionsmustbesetpriortothecreationofthehostentriesinorderforthecre-
dentialstobestoredwiththehostentriesinthedatabase.Thisisalsonecessaryinordertohavethe
credentialsalongwiththehostentriesstoredintheU3database(wheninU3Mode).

RDP tab
AllowstheMiniRemoteControlusertoconnecttoaremotemachineusingMicrosoftsRemoteDesktopinsteadof
makingastandardinteractiveMiniRemoteControlconnection.ThisRDPinterfacesimplyusestheunderlying
RDPfunctionalityoftheOperatingSystemandissubjecttoitslimitations.

l Use Remote Desktop (RDP):SelectthisoptiontoconnecttoremotesystemsusingtheWindowsRemote

DesktopPrograminsteadofastandardMiniRemoteControlconnection.Ifyouselectthisoption,Mini
RemoteControlopenstheRDPviewwithintheMiniRemoteControlapplicationwindowtoconnecttoremote
systems.

l Settings:OpenstheRDPPropertiesdialog.Foradditionalinformation,seeRDPPropertiesDialog.

VNC tab
ThesesettingsareusedwhenconnectingtoaVNCserver,suchasaLinuxorMachost.

l Color Depth:Chooseoneofthefollowingoptions:

l Default:UsesthecolorsettingsdefinedontheremoteVNCserver.

l 16 bit:Uses32,000colorsduringtheVNCconnection.

l 32 bit:Uses4BillioncolorsduringtheVNCconnection.

l Color map:Usesan8-bit"colormap"toconvertthecolorofindividualpixelstoanRGBvalue.

l Port Number:EntertheportnumberusedforVNCconnections.

l Bandwidth Limit:IfyouwanttolimitVNCconnectionstoaspecificbandwidth,selectEnable bandwidth

limit,andthenenterthelimitinkilobitspersecond.

AMT tab
ThesesettingsareusedwhenconnectingtoremotesystemsrunningonIntelvProhardwarethatsupportsthe
AMTKVMfeature.

l Settings:OpenstheIntelAMTsettingsdialog.Foradditionalinformation,seeIntelAMTSettings.

Mirror Driver tab

ThesesettingsareusedwhenconnectingwiththeMiniRemoteControlMirrorDriver.
 l Remote Default Display:Usesthesamecolordepthastheremotedisplay.

l Force 8 bit Display:Uses256colorsduringtheMiniRemoteControlconnection.

l Force 16 bit Display:Uses32,000colorsduringtheconnection.

l Force 24 bit Display:Uses16Millioncolorsduringtheconnection.

l Force 32 bit Display:Uses4Billioncolorsduringtheconnection.

l Compression Level:Theamountofcompressionplacedoneachscanblockbeforeitissenttothelocal
machine.

l Delay Between Screen Update:Thelengthoftime,inmilliseconds,theprogramwaitsbeforeit

retrievesanotherblockofdatafromtheMirrorDriverinstalledontheremotemachine.

Mini Remote Control Ping Dialog

UsethisdialogtoconfigureaMiniRemoteControlpingtoaremotesystem.Ifappropriate,setMiniRemoteCon-
troltoconnecttotheremotesystemassoonasitrespondstotheping.

Ping Dialog Options

TheMiniRemoteControlPingdialogconsistsofthefollowingoptions:

l Host Name or IP Address:EntertheHostNameortheIPAddressoftheremotemachineonwhichtoping

theMiniRemoteControlclientagentservice.
l Connect on Reply:I nstructstheprogramtoautomaticallyestablishaMiniRemoteControlconnectionwhen
theMiniRemoteControlclientagentservicerespondstotheping.
l Maximum Connect Attempts:ThemaximumnumberoftimesMiniRemoteControlshouldattempt
toestablishtheMiniRemoteControlconnectionautomatically.
l Connect Delay (in seconds):ThenumberofsecondsMiniRemoteControlshouldwaitbefore
attemptingtoestablishtheMiniRemoteControlconnectionaftertheMiniRemoteControlclientagent
servicerespondstotheping.
l Advanced:OpenstheMiniRemoteControlPingConnect-Advancewindowtodefineadvancedset-
tings.

Ping Connect - Advanced Window

SetthefollowingadvancedsettingswhenconnectingtoaremotesystemusingMiniRemoteControlPingConnect.

l Use Mini Remote Control Server Service Ping (non ICMP):AttempttoPINGtheMiniRemoteControl

ClientAgentService.

l On Mini Remote Control Ping Failure Use Service Control Manager Ping:IftheMiniRemote
ControlClientAgentServicePINGfails,thissettingallowstheMiniRemoteControlapplicationto
 attempttoPINGtheServiceControlManagerontheremotemachine.

l Mini Remote Control Ping Failure Count:ThenumberoftimesMiniRemoteControlPINGwillbe

allowedtofailbeforetheServiceControlManagerPINGisattempted.

l Use Service Control Manager Ping Only:ThissettingwillcausethePINGfunctionalitytoattemptto

PINGtheServiceControlManagerexclusively.

l Minimum delay between Mini Remote Control Ping failures:Thenumberofsecondsbetweeneach

MiniRemoteControlPINGattempt.

l Minimum delay between SCM Ping failures:ThenumberofsecondsbetweeneachServiceControl

ManagerPINGattempt.

l Only Use Mini Remote Control or SCM Ping after successful ICMP Ping Reply(s):Attemptsthe
MiniRemoteControlPINGand/ortheServiceControlManagerPINGonlyafterasuccessfulreplytoanICMP
PING.

l ICMP Ping Reply Count:ThenumberoftimestheICMPreplywasreceived.

RDP Properties Dialog

MRCusesthesettingsyouconfigureintheRDPPropertieswindowwhenitconnectstoremotesystemsusingthe
built-inRDPview.TheRDPPropertiesdialogoptionsarethesamewhetheryouopenthedialogfromtheMini
RemoteControlHostPropertiesdialogforaspecificremotesystemortheglobalDefaultHostPropertiesdialog.

RDP Properties Dialog Options

ThefollowingsectionsdescribetheoptionsoneachtaboftheRDPPropertiesdialog.

Display tab

l Remote Desktop Size:SelectthescreenresolutiontousefortheRDPview.Ifyouwanttoresizethe

remotesystem'sdesktoptofitinthelocalMiniRemoteControlwindow,selectSmart Sizing (Fit in
View).

l Colors:SelectacolorschemetousefortheRDPview.

Local Resources tab

l Remote Computer Sound:Selectwhethertoplaysoundsfromtheremotesystemremotely,locally,or

notatall.

l Keyboard:SelectwhethertoapplyWindowskeyboardshortcutstothelocalorremotesystem.

l Local Devices:Selectwhichlocaldevicesyouwanttoconnecttowhenconnectedtoaremotesystem.
Programs tab
Start a Program:Ifyouwanttospecifyaprogramtostartuponconnectingtoaremotesystem,selectStart
the following program on connection,andthencompletethefollowingfields:

l Programpathandfilename

l Startinthefollowingfolder

Experience tab

l Performance:Selectyourconnectionspeedtospecifyaseriesofpre-definedperformancesettings.
SelectCustomtomanuallyenableordisablespecificoptions.

l Enable Compression:ClearthisoptiontodisableRDPcompression.Disablingthissettingmayhaveaneg-
ativeeffectonperformance.

Advanced tab

l Connect to Console Session:SelectthisoptionifyouwantMiniRemoteControltoestablishaconsole

connectionwiththeremotesystem.

l Port Number:EntertheportnumberMiniRemoteControlshouldusethetheRDPconnection.

Intel AMT Settings

UsetheSettingsdialogtospecifysecuritysettingsforremotevProAMThosts.Thisdialogcontainsthreeoptions.

Notes:

l DonotuseDameWareInternetProxyinformation.TheDameWareInternetProxyisonlyusedforInternet
Sessions.

l YoumustuseanHTTPproxyandSOCKSproxytochangetheVirtualCDbootsourceortoenableKVMsup-
port.

Use TLS
SelectthisoptionifyouuseTransportLayerSecurity(TLS)toconnecttoremotesystems.Ifyourequiresecure
connectionsbetweenserversandclients,ensureallsystemshavetheappropriatecertificatesintheirTrusted
RootCertificationAuthoritiesandPersonalcertificatestores.

ForadditionalinformationabouthowtoconfigureIntelAMTtouseTLS,seethevideo,"UsingIntelAMTDirector
tosetupIntelAMTwithTLSsecurity,"fromIntel.

Use HTTP proxy

SelectthisoptionifyouuseanHTTPproxyservertoconnecttoremotesystems.
Youmustusethisoptiontopowerthecomputeronoroff,changetheVirtualCDbootsource,ortoenableKVMsup-
port.

EnterthehostnameandportnumberfortheproxyserverRemoteSupportshoulduse.Ifnecessary,alsoprovide
theusernameandpasswordrequiredbyanauthenticatedproxy.

Use SOCKS proxy

SelectthisoptionifyouuseaSOCKSproxyservertoconnecttoremotesystems.

YoumustusethisoptiontochangetheVirtualCDbootsource,ortoenableKVMsupport.

EnterthehostnameandportnumberfortheproxyserverRemoteSupportshoulduse.Ifnecessary,alsoprovide
theusernameandpasswordrequiredbyanauthenticatedproxy.

Wake On LAN Dialog

UsethisdialogtosendaWakeonLAN(WOL)"wakeupcall"toatargetremotesystem.

Wake On LAN Dialog Options

TheWakeOnLANdialogconsistsofthefollowingoptions:

Note:IfyouwanttowakeasystemthatalreadyhasanentryintheSaveHostList,browsetothetargetsystem
inthebrowserpaneontherightofthisdialog,andthenselectthesystemyouwanttowaketopopulateamajor-
ityofthesefields.

l IP Address:EnterorselecttheIPaddressoftheremotesystemtowake.Alternatively,enterthehost-
nameofthetargetsystem,andthenclickResolvetoresolvethehostnamewithDNS.

l Last known IP Address:EnterthelastknownIPAddressofthetargetsystem.Ifyouwanttousethis

IPaddressforthewakeupcall,selectUse last known IP Address.

l Subnet Mask:Enterthesubnetmaskforthetargetsystem.

l Broadcast Address:ClickCalculatetocalculatethebroadcastaddressfromtheIPaddressandthesub-
netmaskofthetargetsystem.Ifyouwanttousethisbroadcastaddressforthewakeupcall,selectUse
this Broadcast Address.

l MAC Address:EntertheMACaddressofthetargetsystem.

l Wake:SendstheWOLrequest.

l SecureOn Password:EntertheBIOSSecureOnpasswordforthetargetsystem.Ifthetargetsystemdoes
nothaveaSecureOnpassword,leavethisfieldblank.
l Close:ClosestheWakeonLANdialog.

l Alias:Thealiasforthetargetsystem.Thisfieldisblankifyoumanuallycompletethisform,orifthetarget
systemyouselecteddoesnothaveanaliasassigned.

l Port:EntertheTCPportonwhichtoattemptthewakeupcall.

l Number of packets:Enterthenumberofpacketstosendforthewakeupcall.

l Max Hops IPv6:Enterthemaximumnumberofhopstouseforthewakeupcall.

l Scope IPv6:SelectoneofthefollowingIPv6scopesfortheWOLattempt:

l Link-Local

l Site-Local

l Organization-Local

l Global

l Nodes or Routers IPv6:SelectwhetheryouwantMiniRemoteControltouseallnodesorallroutersfor

theWOLattempt.
MRC Client Agent Service

Client Agent Service Overview

DameWareMiniRemoteControlinstallstheMiniRemoteControlclientagentserviceasaserviceunderthelocal
Systemaccountonremotesystems.TheMiniRemoteControlapplicationusedthisservicetoestablishastraight
TCPconnectiontotheremotesystemonadesignatedTCPport.Bydefault,theclientagentserviceusesTCPport
6129,butyoucandefineanyvalidTCPportintheMiniRemoteControlclientagentserviceproperties.Foraddi-
tionalinformation,seeDameWareMiniRemoteControlClientAgentServiceSettings.

WhentheMiniRemoteControlclientagentserviceisinstalledandrunningonaremotesystem,theservicedis-
playstheMiniRemoteControlSysTray iconintheremotesystem'ssystemtrayunlessyouconfigureittodooth-
erwise.

WindowsoperatingsystemsrequireAdministratorrightstoinstall,remove,start,stop,upgrade,downgrade,or
modifythesettingsfortheMiniRemoteControlclientagentservice.Foradditionalinformationabouthowto
installtheMiniRemoteControlclientagentservice,seeMiniRemoteControlClientAgentServiceInstallation
Methods.

Mini Remote Control Client Agent Service Installation Methods

YoucandeploytheDameWareMiniRemoteControlclientagenttoasinglecomputerasneededoryoucandeploy
tomultiplecomputersatonce.

Ifyouwanttodeployasingleinstance,youcandeployittoaremotecomputerinoneofthefollowingways:

l InstallingtheServiceOn-demand
l InstallingtheServicefromtheMiniRemoteControlApplication
l InstallingUsingMSI+MSTInstallers
l InstallingUsingEXEInstallers
l InstallingtheServiceManually

Ifyouwanttodeploytomultiplecomputers,youcandeployitinoneofthefollowingways:

l DeployingCustomMSIPackages

Note:TheMiniRemoteControlapplicationisbackwardscompatiblewithMiniRemoteControlclientagentsfrom
version7.0.IftheMiniRemoteControlapplicationconnectstoanunsupportedagent,itpromptsyoutoinstalla
newerversionoftheclientagent.
TheWindowsoperatingsystemrequireslocationAdministratorrightstoinstall,remove,start,stop,orupgrade
theMiniRemoteControlclientagentserviceonremotesystems.

Installing the Service On-demand

WhenMiniRemoteControlattemptstoconnecttoacomputer,ittriestoconnectthroughtheclientagent.Ifthecli-
entagentisnotpresentontheremotecomputer,youarepromptedtoinstalltheclientagent.

Note:

l TheremoteoperatingsystemmusthavetheFile&PrinterSharingprotocolsandtheFile&PrinterSharing
portsopened.

To install the client agent service on-demand:

1. OpenaremoteconnectiondialogbyclickingFile > Connect.

2. EntertheHostNameorIPAddressandadministrativecredentials.
3. ClickConnect.
4. Whenpromptedtoinstalltheclientagentservice,clickOK.

Installing the Service from the Mini Remote Control Application

YoucanpushtheclientagenttoacomputerusinganoptionintheMiniRemoteControlapplicationconsole.

Note:

l TheremoteoperatingsystemmusthavetheFile&PrinterSharingprotocolsandtheFile&PrinterSharing
portsopened.
l Theremoteagentmayruninthefollowingmodes:
n Direct and remote connections:Thisenablesyoutoconnecttocomputersusingon-premiseaccess
andoff-premiseaccessthroughDameWareInternetproxy.
n Direct connection only:Thisenablesyoutoconnecttocomputersusingon-premiseaccessonly.

To install the service from the Mini Remote Control application:

1. ClickInstall Service...fromtheFilemenu.
2. EnterthehostnameorIPaddressofthecomputeronwhichyouwanttoinstalltheservice.
3. If you want to manually start the service each time a connection is opened,selectSet Service Startup
type to "Manual" default is "Automatic".
4. If you want to configure the settings of the Mini Remote Control client agent service to copy to the remote
system,clickthe Configure...button.
5. If you want to copy the DWRCS.reg file from the local system to the remote system with pre-configured Mini
Remote Control client agent service settings,selectInclude Configuration File (DWRCS.reg).This
optionisavailableafteryouhavecreatedconfigurationsettings.
6. If you want to connect in FIPS Encryption Mode,selectCopy FIPS Modules (approximately 9 MB).
 7. SelectOverwrite any existing configuration on remote hosttorecreatetheconfigurationfileinthe
remotemachine.
Note:AfterpushinganagentwiththeOverwrite any exciting configuration on remote hostfunc-
tionality,youneedtoapprovetheagentonremotemachineagain.
8. ClickOK.

TheMiniRemoteControlapplicationdeploystheservicetotheremotecomputer.

Installing Using MSI + MST Installers

MSIinstallationcontainstheremotehost,whileMSTcontainstheconfigurationfortargethosttobeabletouseit
intheRemotemode.

TheMSIandMSTinstallersaresavedatthefollowinglocations:

l MSIinstallerat c:\Program Files (x86)\SolarWinds\DameWare Central Server-

\WebServerStaticContent\binary\
l MSTinstalleratc:\Program Files (x86)\SolarWinds\DameWare Central Server-
\WebServerStaticContent\binary\Remote Configuration\

Todeploytheremotehostwiththeremoteconfiguration,openthecommandlineandenterthetransformation
command:

msiexec /i DWRCS_Vista_64.msi TRANSFORMS=transform_DWRCS_Vista_64.mst

Note:AddOVERWRITEREMOTECFG=1tooverwritetheremoteconfiguration.Bydefault,remoteconfigurationis
savedonthetargetmachine.

Installing Using EXE Installers

Youmayinstalltheremotehostsdirectlyfromextractingtheinstaller(EXE)file.Theinstallercontainsboththe
RemoteHostinstallation(MSI)andRemoteHostconfiguration(MST).EXEinstallerislocatedintheDameWare
Proxymachine,andisuniqueforeachproxyandconfiguration.

TheEXEinstallerissavedatc:\Program Files (x86)\SolarWinds\DameWare Central Server-

\WebServerStaticContent\binary\

Bydefault,remotehostinstallationdoesnotoverwritetheRemoteHostconfiguration.Toapplyaclearcon-
figuration,runtheinstallationwithOVERWRITEREMOTECFG=1.
Onceyouaddthecustominstallationarguments,youmustspecifythedefaultargumentsaswell.Otherwise,the
remotehostwillbeinstalledwithoutconfigurationandwillberuninDirectmodeonly.SolarWindsrecommends
tousethefollowingcommandlinearguments:

DWRCS_Vista_64.exe -ap "TRANSFORMS=transform_DWRCS_Vista_64.mst OVERWRITEREMOTECFG=1"

Installing the Service Manually

Notes:

l Inthisinstallationmethod,agentswillbeavailableinDirectmodeonly,withoutRemoteconnectionmode.
l FormanualinstallationwithRemoteconnectionsupport,copyDWRCSU.instatc:\Program Files (x86)
\SolarWinds\DameWare Central Server\ intotheRemoteHostfolderatc:\Windows\dwrcs\andrestartthe
RemoteHost.

TomanuallyinstalltheMiniRemoteControlclientagentservice:

1. NavigatetoyourDameWareinstallationfolder,usuallylocatedatC:\Program Files\SolarWinds\DameWare
Mini Remote Control.
2. Copythefollowingfilestoalocationordeviceyoucanaccessfromtheremotecomputer:
l DameWare.LogAdjuster.exe.config
l SolarwindsDiagnostics.exe.config
l DameWare.Diagnostics
l cpprest110_xp_1_2.dll
l DWRCChat.dll
l DWRCK.dll
l DWRCRSS.dll
l DWRCSE.dll
l DWRCSET.dll
l DWRCSh.dll
l DWSGRWRP.dll
l ICSharpCode.SharpZipLib.dll
l log4cxx.dll
l log4net.dll
l SolarWinds.Logging.dll
l SolarWinds.Orion.Common.dll
l DameWare.LogAdjuster.exe
l DWRCS.EXE
l DWRCST.EXE
l SolarwindsDiagnostics.exe
l DWRCS.Logging.xml
 l DWRCST.Logging.xml
l LogConfigurations.xml
3. Ontheremotecomputer,createanewfolderintheWindowsdirectorycalled"dwrcs"(C:\Windows\dwrcs).
4. Placethecopiedfilesinthenewfolder.

Deploying Custom MSI Packages

Installtheclientagentonyourlocalmachine,andthenusetheDameWareMSIBuildertobuildacustomMSI
packagefortheMiniRemoteControlclientagentservice,includingcustomsettings.Youcanthensendthefileto
theremotesystemviayournormaldistributionprocess,suchasgrouppolicies,ordownloaditfromtheremote
system,andthenexecutetheinstaller.ThisinstallationmethodalsoopensthenecessaryTCPportontheWin-
dowsFirewallwhenitstartsup.

Note:BeforeyoucreateyourcustomMSIpackage,youmaywanttopre-configuretheclientagentwithhost
names,logsettings,authenticationchoices,orothersettingstodeploythecustomconfigurationwiththeclient
agent.

To build a custom MSI package for the Mini Remote Control client agent service:

1. InstallandconfiguretheclientagentonthecomputerwiththeMiniRemoteControlapplication.

2. OpentheDameWareMiniRemoteControlPackageBuilder:Start > All Programs > SolarWinds >

DameWare Mini Remote Control > DameWare Mini Remote Control Client Agent MSI Builder.
3. CompletethefollowingfieldsinthePackageBuilderdialog:

l Profile:Selectapre-definedMSIpackageprofiletopopulatetherestofthefieldswithyourpre-
ferredsettings.Tosaveanewprofile,completetherestofthePackageBuilderdialog,enteranew
nameintheProfilebox,andthenclickthesaveicon.

l Target O/S:Theoperatingsystemonthetargetsystem(s).

l Include FIPS Modules:IncludestheFIPSModulesintheMSIpackage.Thesefilesarerequiredto

runtheclientagentserviceinFIPSEncryptionMode.

l Install the mirror driver:I ncludestheMiniRemoteControlMirrorDriverintheMSIpackage.

l Install the keyboard driver:I ncludestheMiniRemoteControlVirtualKeyboardDriverintheMSI

package.

l Install the smart card driver:I ncludestheMiniRemoteControlSmartCardDriverintheMSI

package.

l Client Agent Settings:ClicktheClient AgenticontoopentheMiniRemoteControlclientagentser-

vicesettingsdialog:
 l WhenyouconfigurethesesettingsthroughthePackageBuilder,theapplicationsavesthesettingsin
theinstallertodeploytooneormoreremotesystems.
l Output Folder:Enterorbrowsetothefolderyouwanttoinstalltheservicetoontheremotesystem
(s).

4. ClickBuild MSItobuildtheMSIpackageandsaveittotheoutputfolder,whichistheDameWareinstall-
ationfolderbydefault.

YoucandeploythecustomMSIpackageasyouwouldanyotherMSI.

SysTray Icon Context Menu

WhentheDameWareMiniRemoteControlclientagentserviceisinstalledandrunningonaremotesystem,the
servicedisplaystheMiniRemoteControlSysTray iconintheremotesystem'ssystemtrayunlessyouconfigureit
todootherwise.Whentheend-userright-clicksontheSysTrayicon,itopenstheSysTrayIconcontextmenu,
whichallowsuserstospecifythesettingsfortheclientagentservice.

TheSysTrayIconcontextmenuconsistsofthefollowingoptions:

l Who Is Connected:DisplaysinformationaboutwhoiscurrentlyconnectedtothesystemusingtheMini
RemoteControlprogram.

l Disconnect:DisconnectstheactiveMiniRemoteControlsession.

l Settings:OpenstheMiniRemoteControlclientagentservicesettingsdialog.Foradditionalinformation,
seeDameWareMiniRemoteControlClientAgentServiceSettings.

l Invitation:OpenstheInvitationdialogsotheusercancreateaMiniRemoteControlconnection
invitation.Foradditionalinformation,seeCreateInvitationDialog.

l Connect To Client:OpenstheConnectToClientdialogsotheusercanconnecttoaremoteMiniRemote
Controlapplication.Foradditionalinformation,seeConnectToClientDialog.

l Join Internet Session:AllowsyoutomanuallyjoinanInternetSessionbyenteringtheInternetSession

Linkinthefield.

l About:Displaysthe"About"dialogfortheMiniRemoteControlclientagentservice.

l Exit:ClosestheDWRCS.EXEandDWRCST.EXEapplications.
Note:AvailableoptionschangeiftheMiniRemoteControlclientagentserviceisrunningasanapplicationorasa
service.
Additional Information and Instructions

Command Line Functionality

MRCuserscanruntheprogramfromthecommandline.Thisfunctionalityissupportedbydirectconnectiononly.
Thefollowingsectionsprovidethesyntaxandswitcheswithseveralexamples.

Syntax
UsethefollowingsyntaxwhenrunningMiniRemoteControlfromthecommandline:

dwrcc.exe[-?|-?:][-c:][-h:][-m:MachineName][-u:UserName][-p:Password|-p:"Password"][-d:Domain][-
o:TCPport][-s:SharedSecret][-r:][-vnc:][-a:0|1|2][-prxa:MRCproxyAddress][-prxp:MRCproxyPort][-prx-
sMRCproxySecret][-v:][-md:][-i:n][-x:][-bh:CentralServerHostAddress][-bpn:CentralServerPortNumber][-
bu:CentralServerUserName][-bps:CentralServerUserPassword]

Common Example
ThecommandinthefollowingexampleopenstheMiniRemoteControlApplicationandtriestoconnecttoa
remotesystemwiththeseparameters:

l Remote System Name:SUPPORT

l Port:TCP6129

l Authentication Method:EncryptedWindowsLogon

l Username:John

l Password:password

l On Disconnect:Closetheapplication.

DWRCC.EXE-c:-x:-h:-m:SUPPORT-u:John-p:password-d:DameWare-o:6129-a:2

Notes:

l AnysettingsnotspecifiedonthecommandlineareretrievedfromtheDefaultHostProperties.
l DonotuseDameWareInternetProxyinformation.TheDameWareInternetProxyisonlyusedforInternet
Sessions.
Switches
Usethefollowingcommand-lineswitchesandbehaviorscanbeusedwithMiniRemoteControl:

-?: DisplaysthisHelpmenu.
Exampledwrcc.exe-?:
-c: Connectautomatically.
Example:dwrcc.exe-c:-m:123.123.123.123
-h: WillbypasstheMiniRemoteControlHostEntrysettingsusingthedefaultconnectionsettingsunlessspe-
cifiedotherwisebyadditionalcommandlineoptions(usedwith-c).
Example:dwrcc.exe-c:-h:-m:123.123.123.123
-m: SetsthemachineorhostnameorIPaddress.
Example:dwrcc.exe-c:-m:123.123.123.123
-u: SetstheUserID.
Exampledwrcc.exe-c:-m:123.123.123.123-u:myUsername
-p: Thepasswordfieldnowhastheabilitytobeenclosedindoublequotes.
Exampledwrcc.exe-c:-m:123.123.123.123-u:myUsername-p:"my Password"

*Note:WhenSmartCardLogonauthenticationmethodselected(i.e.-a:3),-p:parameteris
usedtosupplyPIN,insteadofPassword.

Exampledwrcc.exe-c:-m:123.123.123.123-a:3 -p:PIN (v5.5andabove)

-d: SpecifiestheDomainname.
Exampledwrcc.exe-c:-m:123.123.123.123-u:myUsername-p:myPassword-d:myDo-
mainName
-o: SpecifiestheTCPPortNumber.
Exampledwrcc.exe-c:-m:123.123.123.123-o:6129
-s: SpecifiesthePre-SharedSecretPassword(version4.4andabove).
Exampledwrcc.exe-c:-h:-m:123.123.123.123-u:myUsername-p:myPassword-
s:mySharedSecret
-r: SpecifiestheuseoftheRemoteDesktopProtocol(RDP).
Exampledwrcc.exe-m:myMachineName -r:
-vnc: SpecifiestheuseoftheVirtualNetworkComputing(VNC)viewer.

Exampledwrcc.exe-m:myMachineName -vnc:
-a: SpecifiestheAuthenticationMethod.(0=ProprietaryChallenge/Response,1=NTChallenge/Response,2=E-
EncryptedWindowsLogon,3=SmartCardLogon).
Exampledwrcc.exe-c:-m:123.123.123.123-u:myUsername-p:myPassword-d:myDo-
mainName-a:2
 *Note: WhenSmartCardLogonauthenticationmethodselected(i.e.-a:3),-p:parameteris
usedtosupplyPIN.

Exampledwrcc.exe-c:-m:123.123.123.123-a:3 -p:PIN (v5.5andabove)

-prxa:SpecifiestheMiniRemoteControlproxyaddress.

Exampledwrcc.exe-c:-m:123.123.123.123-prxa:192.168.1.1
-prxp:SpecifiestheMiniRemoteControlproxyportnumber.

Exampledwrcc.exe-c:-m:123.123.123.123-prxa:192.168.1.1-prxp:6529
-prxs: SpecifiestheMiniRemoteControlproxysecret,iftheMiniRemoteControlproxyrequiresasharedsecret.

Exampledwrcc.exe-c:-m:123.123.123.123-prxa:192.168.1.1-prxs:SharedSecret
-v: OpenthisDMRCsessioninViewOnlyMode.
Exampledwrcc.exe-c: -m:123.123.123.123-v:
-md: SpecifiestheuseoftheDameWareMirrorDriver(ifinstalled).

Exampledwrcc.exe-c: -m:123.123.123.123-md:
-i: Instancenumberoverride.
Exampledwrcc.exe-c: -m:123.123.123.123-i:n(where0<n<40).
-x: Automaticallyclosetheapplicationafterdisconnectionfromtheremotemachine(viacommandline).
Exampledwrcc.exe-c: -m:123.123.123.123-x:
-bh: SpecifiesCentralServerhostaddress(onlyforMiniRemoteControlinstancesinstalledincentralized
mode)
Example=dwrcc.exe-bh:Centralserver-bpn:6133-bu:user-bps:user
-bpn: SpecifiesCentralServerportnumber(onlyforMiniRemoteControlinstancesinstalledincentralized

mode)
Example=dwrcc.exe-bh:Centralserver-bpn:6133-bu:user-bps:user
-bu: SpecifiesCentralServerusername(onlyforMiniRemoteControlinstancesinstalledincentralizedmode)
Example=dwrcc.exe-bh:Centralserver-bpn:6133-bu:user-bps:user
-bps: SpecifiesCentralServeruserpassword(onlyforMiniRemoteControlinstancesinstalledincentralized

mode)
Example=dwrcc.exe-bh:Centralserver-bpn:6133-bu:user-bps:user

Connecting Without Notification

TheDameWareMiniRemoteControlprogramconnectstheMiniRemoteControluserinteractivelytotheactual
desktopconsoleoftheremotesystem.Ifauseriscurrentlyloggedintotheremotesystem,theMiniRemoteCon-
troluserwillbeonthatuser'sdesktopaswell.
ThereisnotastealthmodewithintheMiniRemoteControl,buttherearesomenotificationsettingsthatyoucan
adjusttoconnecttoaremotesystemwithoutthecurrentlyloggedonusernoticing.

Client Agent Service Settings

ClearthefollowingsettingsfortheMiniRemoteControlclientagentserviceontheremotesystemtodisablelocal
indicationsofconnection:

Note:OnlyaMiniRemoteControluserwithAdministratorrightsontheremotesystemcanmodifythesettings
necessarytoconnecttothatsystemundetected.

l AdditionalSettings>ShowTrayIcon

l NotificationDialog>NotifyonConnection

l SimpleFileTransfer(SFT)>EnableSimpleFileTransfer(SFT)

Foradditionalinformationaboutthesesettings,seeDameWareMiniRemoteControlClientAgentService
Settings.

Mini Remote ControlApplication Settings

ModifythefollowingsettingsfortheMiniRemoteControlapplicationtominimizethevisibilityofMiniRemoteCon-
trolconnectionstoremotesystems:

l RemoteOptions>ViewOnly

l RemoteOptions>DesktopEffects>[UncheckAll]

BothoftheseMiniRemoteControlApplicationsettingsareuniquetoeachindividualSavedHostListentry.You
canalsochangethesesettingsforallnewhostsintheDefaultHostPropertiesdialog.Foradditionalinformation,
seeMiniRemotecontrolHostProperties.

Note:BecauseMicrosofthassomedocumentedissueswithmultiplemonitors,mirrordrivers,andbitmapwall-
papersinoperatingsystemspriortoWindowsVista,remotesystemsthatutilizemultiplemonitorspresenta
uniquechallenge.Thewallpaperwillalwaysbedisabledwhenconnectingtoaremotemachinewithmultiplemon-
itorsusingtheMiniRemoteControlMirrorDriver.Toavoidthis,cleartheUse Mini Remote Control Mirror
DriveroptionintheRemoteConnectdialogbeforeattemptingtheMiniRemoteControlconnection.
IPv6, PNRP, and Clouds
DameWareMiniRemoteControlsupportsthelatestInternetProtocol,IPv6,andfeaturesthatutilizeit.Inshort,
thismeansthataMiniRemoteControlusercanuseanIPv6addresstoestablishaMiniRemoteControlconnection
toaremotesystem.Thefollowingcomponentsalsoutilize/supportIPv6technology:

l MiniRemoteControlConnectionInvitations

l MRCPeerslist(RemoteConnectbrowserpane)

l PNRPPeers(RemoteConnectbrowserpane)

Additional Information
MicrosoftdesignedthePeerNameResolutionProtocol(PNRP)asapeer-to-peerprotocolthatenablesdynamic
namepublication,registration,andresolution.ThisfunctionalityrequiresIPv6.MiniRemoteControltakesfull
advantageofthePNRPtechnologywithintheWindowsoperatingsystems,whichallowsasystemtoregisterits
peernameandIPAddressinaPNRPCloud.

APNRP CloudisagroupofsystemsthatareabletoresolveeachothersregisteredPNRPnameswithinanetwork.
TherearethreemainClouds,orscopes:

l Global:TheglobalIPv6scopeandrepresentsallsystemsontheentireIPv6Internet.Thereisonlyone
globalcloud.

l Link-Local:Typicallythesameasthelocallyattachedsubnet.AsystemwithPNRPenabledjoinsaLink-
LocalcloudforeveryLink-Localaddresspresentonit,sothereareusuallymultipleLink-Localclouds.

l Site-Local:Deprecated.Itisnotlikelythatyouwillencounterthiscloud.

Utilizing IPv6
Intheory,ifaWindowssystemhasaGlobalIPv6address,peer-to-peer(p2p)applicationscancommunicatewith
anyotherWindowssystembecausePNRPcanresolvetheIPaddress.

Todeterminewhichcloudsareavailableandtheirstate,runthefollowingcommandfromaCommandPrompt:

NETSHP2PPNRPCLSHST

TheMiniRemoteControlclientagentservicealsodetectstheavailabilityandstateofthecloudsandliststhemin
theAboutinformationdialogoftheService(right-clicktheMiniRemoteControlSysTrayicon,andthenselect
About.).Also,youcanconfiguretheMiniRemoteControlclientagentservicetoregisteraLocalorGlobalPNRP
name(see"Teredo-PNRP"inDameWareMiniRemoteControlClientAgentServiceSettings).Ifyoudonotselect
anyoptionsontheTeredo-PNRPtabintheMiniRemoteControlclientagentservicesettings,theagentdoesnot
registeranyPNRPnames,andthesystemwillnotbedisplayedinthePNRPPeerslistintheRemoteConnect
browserpane.

Note:ThePNRPPeerslistintheRemoteConnectbrowserpaneonlyappliestoregisteredLink-LocalPNRPPeers.

ThestatusoftheCloudsavailabletoyoursystemaretypicallydenotedasoneofthefollowing:

l Active:Thecloudishealthyandaccessible.YoucanregisterandpublishPNRPnamesaswellasresolve
them.

l Alone:Thecloudisaccessiblebyyou(oryourmachine),butnotconnectedtoanyothernodesandthere-
foreyouwillnotbeabletoresolvepeersinthiscloud.ItcanbenormalattimesfortheLink-Localcloudsto
beintheAlonestate.

l Virtual:AVirtualcloudstateindicatesthataPNRPcloudwascreatedbutnotusedandthereforewassus-
pendedafter15minutesofinactivity.IfnoPNRPnameshavebeenregisteredandnothingisresolvingany
othernames,thevirtualcloudstateisexpected.

IPv6 and Older Operating Systems

WhennativeIPv6connectivityisnotavailable,suchaswhenusingolderoperatingsystems,MiniRemoteControl
canstillusethenewtechnologythankstothetransitiontechnologycalledTeredo.Teredoisatechnologythattun-
nelsIPv6overIPv4andisincludedinWindowsOperatingSystems.

TochecktheTeredostateoftheoperatingsystemandsubsequentlytodetermineifthesystemcanuseanIPv6
address,runthefollowingcommandfromaCommandPrompt:

Windows Vista and above:NETSHintteredoshst

TeredoaddressesareIPv6addresses.Therefore,theMiniRemoteControlclientagentservicecanuseTeredo
addressestocreateMiniRemoteControlinvitationsandconnecttoremotesystems.Foradditionalinformation
abouthowtocreateMiniRemoteControlinvitations,seeCreateInvitationDialog.

Mini Remote Control and Multi Monitor

IfyouconnecttoaremotecomputerwithmultiplemonitorsusingMiniRemoteControl,theprogramchangesthe
sizeandpositionofanyopenwindowthatspansmorethanonemonitorontheremotecomputer.Whenyouclick
DisconnectinMiniRemoteControl,itchangesthesizeandpositionofthesewindowssotheyfitonthemonitor
thathadthemajorityofthewindowwhenitconnected.
Mini Remote Control Mirror Driver
TheDameWareMiniRemoteControlMirrorDriverisaVideoDriverthatallowstheMiniRemoteControlprogram
toretrievethescreeninformationandupdatesforremotesystemsdirectlyfromtheirKernel.WithouttheMini
RemoteControlMirrorDriver,MiniRemoteControlscrapesthescreenoftheremotesystembyreadingthe
remotevideocard'smemoryusingMicrosoftAPIcalls.TheMiniRemoteControlMirrorDriverincreasestheper-
formanceoftheMiniRemoteControlconnectionanddecreasestheCPUloadfortheMiniRemoteControlClient
AgentServiceontheremotesystem.

TousetheMiniRemoteControlMirrorDriverforaMiniRemoteControlconnection,selectUse Mini Remote

Control Mirror DriverintheRemoteConnectdialogpriortoattemptingtheMiniRemoteControlconnection.

ThefirsttimeMiniRemoteControlconnectstoaremotesystem,theapplicationdisplaysthemessage,"Con-
figuringforfirsttimeuse.Thismaytakeupto2minutes."AfterMiniRemoteControlhasconfiguredtheremote
system,subsequentMiniRemoteControlconnectionstothesameremotesystemoccurwithoutthisdelay.

YoucanalsoinstalltheMiniRemoteControlMirrorDriver,alongwiththekeyboarddriverandthesmartcard
driver,priortoestablishingaMiniRemoteControlconnectionbyusingtheMSIBuilder.Foradditionalinformation
abouttheMSIBuilder,seeMiniRemoteControlClientAgentServiceInstallationMethods.

Requirements
ThefollowingoperatingsystemssupporttheMiniRemoteControlMirrorDriver:

l WindowsVista

l WindowsServer2008

l Windows7

l Windows8
l Windows8.1
l Windows10

UsingtheMiniRemoteControlMirrorDriverisnotrequiredtosuccessfullyestablishaMiniRemoteControlcon-
nection.The"UseMiniRemoteControlMirrorDriver"checkboxcanbeun-selectedpriortoattemptingaMini
RemoteControlconnectiontodisableitsuse.ItcanberemovedaswouldotherdevicedriversthroughtheOper-
atingSystem'sDeviceManagerinterface.

Limitations
ThefollowinglimitationsexistwhenusingtheMiniRemoteControlMirrorDriver.
The Mini Remote Control Mirror Driver does not support negative-coordinate monitors
TheMiniRemoteControlMirrorDriversupportsmultiplemonitorsystems.However,duetoadocumentedflawin
WindowsOperatingSystemspriortoVista,theMiniRemoteControlMirrorDriverdoesnotsupportnegative
coordinatemonitors.Negativecoordinatemonitorsaresecondarymonitorsthatareinstalledaboveortotheleft
oftheprimarydisplay.WhentheMiniRemoteControlprogramdetectsaremotemonitorthathasanegative
beginningcoordinateitdropsoutofMirrorDrivermodeandrevertsbacktostandardMiniRemoteControlbeha-
vior.

IfyouwanttoconfigurearemotesystemtoworkwiththeMiniRemoteControlMirrorDriver,adjustitssettings
intheWindowsDisplayPropertiesdialog.InorderfortheMirrorDrivertoworkproperly,theupperleftmonitor
mustbetheprimarydisplaywithallothermonitorsinstalleddirectlybelowit,ortotheright.

The Mini Remote Control Mirror Driver does not support desktop wallpaper on multi-monitor systems
TheMiniRemoteControlMirrorDriverdoesnotsupportdesktopwallpaperonmulti-monitorsytemspriortoWin-
dowsVista,duetothesameflawmentionedpreviously.MiniRemoteControlautomaticallydisablestheback-
groundimagewhenusingtheMirrorDrivertoconnecttoaremotesystemthathasmultiplemonitorsattached.
MiniRemoteControlrestoresthebackgroundimagewhenitdisconnects.

Mini Remote Control cannot use the Mini Remote Control Mirror Driver for systems running "Media Center"
MiniRemoteControldoesnotsupporttheMirrorDriverwhenconnectingtoremotesystemsrunningtheMedia
CenterportionofWindowsMediaCenterEdition(MCE).ToconnecttoremotesystemsrunningWindowsMCE,dis-
abletheMirrorDriverorstoprunningMediaCenter.

The Mini Remote Control Mirror Driver cannot displays certain applications
IfMiniRemoteControlconnectstoaremotesystemrunningaJava,OpenGL,orDirectXprogram,MiniRemote
Controldisplaysablack,gray,white,orclearportionofthescreenintheplaceoftheseapplications.Ifyouneed
toviewtheseprogramsinMiniRemoteControl,disabletheMirrorDriverbeforeattemptingtoconnect.

Ports Used for Mini Remote Control

IfaremotesystemisrunningtheDameWareMiniRemoteControlclientagentservice,MiniRemoteControlonly
usesasingleTCPporttoconnecttoit.ThedefaultTCPportis6129;however,youcanspecifyanyofthe65,000
validTCPportsintheMiniRemoteControlapplicationproperties.SinceTCP6129isawellknownportfortheMini
RemoteControlprogram,DameWarerecommendsyouchooseadifferentporttoensurethemostsecurecon-
nections.
IfaremotesystemisnotrunningtheMiniRemoteControlclientagentservice,MiniRemoteControlattemptsto
installitovertheremoteoperatingsystemsinstalledprotocolsforFile&PrinterSharing.

MicrosoftdefinesFile&PrinterSharingas:

l UDP137(Name)

l UDP138(Datagram)

l TCP139(Session)

l TCP445(DirectHosting)

IfyoudonotwantMiniRemoteControltoinstalltheclientagentserviceusingtheseports,orMiniRemote
Controlisunabletoconnecttotheremotesystemusingtheseports,installtheserviceusinganotherinstallation
method.Foradditionalinformation,seeMiniRemoteControlClientAgentServiceInstallationMethods.

Security and Encryption Overview

TheDameWareMiniRemoteControlprogramhasamultitudeofsecurityandencryptionfeaturestohelpusers
complywithsecurityguidelines.

Authentication
MiniRemoteControlsupportstheabilitytousefourdifferentAuthenticationmethods,threeofwhichareinteg-
ratedwithintheoperatingsystem'ssecurity.Thisallowsuserstodefinesecuritypolicieswithintheoperatingsys-
temthateffectivelyalloworpreventusersfromestablishinganunauthorizedMiniRemoteControlconnectiontoa
remotesystem.MiniRemoteControlalwaysauthenticateslocallytoremotesystemsanddoesnotincreaseor
decreasetheconnecteduser'spermissionsintheoperatingsystem.

Forexample,ifaMiniRemoteControluserhasAdministratorrightsontheremotesystemwhenconnectingtothe
systemlocally,theuserwillhaveAdministratorrightswhenconnectingremotelywithMiniRemoteControl.Mini
RemoteControldoesnotlogusersintotheoperatingsystemofremotesystems.Rather,itestablishesaremote
connectiontotheremotesystem'sdesktop.Ifnouseriscurrentlyloggedintotheremotesystem,theMini
RemoteControlusermustlogintotheoperatingsystemjustasifconnectinginteractively.

Foradditionalinformationaboutthefourauthenticationmethods,seeAuthenticationRequirementsandTypes.

Restricting Connections
MiniRemoteControlincludesanumberoffeatureswithintheMiniRemoteControlclientagentservicethatcan
restrictMiniRemoteControlconnections.Ifauserwantstomodifythesesettings,thatusermusthaveAdmin-
istratorrightsontheremotesystem.
Ingeneral,theMiniRemoteControlclientagentserviceoffersthefollowingrestrictionoptions:

l Enableordisablespecificauthenticationmethods.

l Specifyandrequireanadditionalpassword,orshared secret,forMiniRemoteControlconnections.

l Limitconnectionstouserswithadministrativepermissions.

l AllowordenyconnectionsbasedonIPv4filtering.

l RestrictconnectionstouserswithinspecificWindowssecuritygroups.

Foradditionalinformationaboutthesesettings,seeDameWareMiniRemoteControlClientAgentService
Settings.

Logging
TheMiniRemoteControlprogramprovidesthreedifferentloggingfeatures.

DWMRCS app event logs

EachtimeaMiniRemoteControluserconnectstoaremotesystem,MiniRemoteControlwritesDWMRCSentries
totheApplicationEventLogontheremotesystemforthefollowingevents:

l attemptstoconnect

l disconnects

TheseDWMRCSApplicationEventLogentriescontainconnectioninformation,alongwithspecificinformation
aboutthesystemtheMiniRemoteControluserconnectedfromandtheusernameusedtoestablishtheMini
RemoteControlconnection.Forsecurityreasons,thisfunctionalitycannotbedisabledwithintheMiniRemoteCon-
trolprogram.

Centralized logging
TheCentralizedLoggingfeatureallowsAdministratorstosendduplicatecopiesofthepreviouslymentioned
DWMRCSApplicationEventLogentriestoaseparate,independentcentralizedloggingserver.Forthistowork,
boththeloggingserverandallremotesystemsmustberunningtheMiniRemoteControlclientagentservice.For
additionalinformation,seeDameWareMiniRemoteControlClientAgentServiceSettings.

Email notification
TheEmailNotificationfeaturesendsanemailtoaspecifiedemailaddresseverytimeMiniRemoteControlestab-
lishesaconnectiontothatsystem.Foradditionalinformation,seeDameWareMiniRemoteControlClientAgent
ServiceSettings.
Encryption
MiniRemoteControlencryptsallcredentialsandothersessionnegotiationinformationforitsconnections.Mini
RemoteControlusesMicrosoftsbuilt-inCryptographicServiceProviders&CryptoAPIstosupportstrongencryp-
tionforauthenticationandsessionnegotiation(keyexchange).MiniRemoteControlalwaysusesmultipleencryp-
tionalgorithms(ciphers),andalwaystriestonegotiatethestrongestkeyspossiblebasedonwhatthelocaland
remotesystems'CryptoSubsystemcanagreeupon.

MiniRemoteControlprovidesadditionalencryptionoptionsforgeneraldata,images,andSimpleFileTransfers.
Foradditionalinformationaboutthesesettings,seeDameWareMiniRemoteControlClientAgentService
Settings.

FIPS Mode
MiniRemoteControlalsoincludesRSA'sBSAFECrypto-CMEencryptionmodules,whichareFIPS140-2levelcer-
tifiedbyNIST.FederalInformationProcessingStandard140-1(FIPS140-1)anditssuccessor,FIPS140-2,are
USGovernmentstandardsthatprovideabenchmarkforimplementingcryptographicsoftware.MiniRemoteCon-
trolmeetsallLevel1requirementsforFIPS140-2compliancewhenoperatedinFIPSMode.Whenyouconfigure
theseoptions,MiniRemoteControlusestheBSAFECrypto-CMEFIPS140-2validatedcryptographiclibraryexclus-
ively,whichonlyallowsFIPS-approvedalgorithms.

Foradditionalinformation,see:

"RSASecurityEncryptionSoftwareReceivesFIPS140-2Validation,"
http://www.rsa.com/press_release.aspx?id=5691

"FIPS140-2ValidationCertificate,"
http://csrc.nist.gov/groups/STM/cmvp/documents/140-1/140crt/140crt1058.pdf

EnableFIPSmodeateachremoteMiniRemoteControlhost.Foradditionalinformation,seeMiniRemotecon-
trolHostProperties.

WhenMiniRemoteControlisnotrunninginFIPSMode,MiniRemoteControlusesMicrosoft'scryptographicser-
vicesproviders(CSPs)andCryptoAPIsexclusively.TheEncryptionAlgorithmsusedcanbeanywherefromamin-
imumofRC4(primarilyusedforolderoperatingsystems,suchasNT4)toamaximumofAES256.Thefollowing
examplesillustratethisrange:

l AES256(Keylength:256bits)

l 3DES/TripleDES(Keylength:192bits)
 l RC4(Keylength:128bits)

Forcing encryption
InadditiontotheencryptionoptionsintheMiniRemoteControlApplication,youcanalsosettheencryption
restrictionsontheMiniRemoteControlclientagentservice.ConfigureremotesystemstoallowonlyFIPSMode
connections,orrequirespecificencryptionoptionsforallMiniRemoteControlconnections.

Foradditionalinformation,seeDameWareMiniRemoteControlClientAgentServiceSettings.

Permission Required
TheMiniRemoteControlclientagentserviceprovidesseveral"PermissionRequired"settingsintheMiniRemote
ControlClientAgentServiceSettingsdialog.Whenthesesettingsareenabled,userswhoareloggedintoatarget
MiniRemoteControlsystemlocallymust"allow"incomingMiniRemoteControlconnections.Theclientagentser-
vicecanalsoprohibitnon-administrativeusersfromestablishingaconnectionifnolocaluserisloggedon.

Thefollowingsettings,ontheAccesstab,areenabledbydefaultforMiniRemoteControlusersconnectingwith
non-administratorcredentials:

l PermissionRequiredfortheseAccountTypes

l DisconnectifatLogonDesktop

l Viewonlyfortheseaccounttypes

Furthermore,thePermission RequiredsettingontheAdditional SettingstabappliestoMiniRemoteControl

usersconnectingwithorwithoutadministratorcredentials.IfthissettingisenabledandaMiniRemoteControl
userattemptstoconnecttotheremotesystemwhileanotheruserisloggedon,theloggedonusermust"allow"
theMiniRemoteControlconnectionforittobesuccessful.

Foradditionalinformationaboutthesesettings,seeDameWareMiniRemoteControlClientAgentService
Settings.

VNC Setup
Theconnectionsettings,Use VNC ViewerandUse Intel AMT KVM,intheRemoteConnectdialogallowMini
RemoteControluserstoconnecttoremotesystemsrunningLinuxandMacoperatingsystemsaswellassystems
runningonIntelvProhardwarethatsupportstheAMTKVMfeature.Forthistowork,theremotesystemmustbe
runningaVNCserver,similartotheRemoteDesktopserviceinWindows.Insomecases,enablingVNCisaseasy
asenablingtheoptionasasettingintheoperatingsystem.Inothercases,youmayhavetoinstallaseparate
VNCserverapplication,suchasRealVNC.

ForadditionalinformationaboutRealVNC,visittheirwebsite:http://www.realvnc.com/.
Sample Procedures
TheproceduretosetupaVNCserveronaremotesystemwillvarybasedontheoperatingsystemandversion
thesystemisrunning.However,thefollowingproceduresillustratetypicalscenariosforLinux,Mac,andvPro
operatingsystems.

Linux
To configure a VNC server in Linux using the Gnome Remote Desktop:

1. OpentheGnomedesktoppreferences.Forexample,inFedoradistros:

a. ClicktheFedoraicon.

b. PointtoDesktop > Preferences,andthenselectRemote Desktop Preferences.

2. Configurethesettingsaccordingtoyourpreferences.

3. ClickClose.

Mac OS X
Note:

l AVNCserveronMacOSX10.8(MountainLion)maynotworkcorrectlyasithasnotbeensignedwithan
Appledevelopercertificate.
l VNCserver5.0.xmaynotbeabletoproperlywakeaMacdisplayfromsleepunderOSX10.8.
l VNCserver5.0.xcannotinteractwitharetinadisplay.

To configure a VNC server in Mac OS X 10.4 or 10.6:

1. ClicktheApplemenu,andthenselectSystem Preferences.

2. IntheInternet and Networksection,clicktheSharingicon.

3. SelectApple Remote Desktop,andthenclickStart.

4. Ifnecessary,setapasswordforVNCconnections:

a. ClickAccess Privileges.

b. SelectVNC viewers may control screen with password,andthenenterapassword.

c. ClickOK.

To configure a VNC server in Mac OS X 10.7:

1. ClicktheApplemenu,andthenselectSystem Preferences.

2. IntheInternet and Networksection,clicktheSharingicon.

3. SelectScreen Sharing.

4. Ifnecessary,setapasswordforVNCconnections:
 a. ClickComputer Settings...

b. SelectVNC viewers may control screen with password,andthenenterapassword.

c. ClickOK.

vPro hosts
To configure Intel vPro hosts for AMT KVM connections:

1. Rebootthehost,andthenenteritsBIOSconfigurationmenu.

2. UnderAMTOptions,selectthefollowingoptions:

l FirmwareVerbosity

l AMTSetupPrompt

3. Rebootthehost,andthenentertheManagementEngineBIOSExtension(MBEx):JustaftertheBIOSstartup
screen,pressCtrl+P.

4. Ifyouarepromptedforapassword,enterthedefaultpassword,admin,andthencreateanewpassword.

5. IntheIntelMEPlatformConfigurationmenu,selectActivate Network Access.

6. IntheIntelMENetworkSetupmenu,selectIntel ME Network Name Settings.

7. SelectHost Name,andthenenterthehostnameforthehost.

8. PressEsctoreturntothepreviousmenu.

9. SelectManageability Feature Selection,andthenensureitisenabledinthelowerpane.

10. SelectSOL/IDER.

11. IntheSOL/IDERmenu,enablethefollowingoptions:

l SOL

l IDER

l LegacyRedirectionMode

12. Returntothepreviousmenu,andthenselectKVM Configuration.

13. IntheKVMConfigurationmenu,selectKVM Feature Selection,andthenensureitisenabledinthelower

pane.

14. Intheupperpane,selectUser Opt-in,andthenselectUser Consent is required for KVM Sessionin

thelowerpane.

15. Intheupperpane,selectOpt-in Configurable from remote IT,andthenselectEnable Remote Con-

trol of KVM Opt-In Policyinthelowerpane.

16. PressEscuntilyouarepromptedtoleavetheMEBxmenu.
Source:http://www.howtogeek.com/56538/

Changing the Session Name

ThesessionnameiswhatisusedtotitletheInternetSessionwindow.

Renamesessionswhenyouhavemultiple,concurrentInternetSessionstofindsessionsquicklyandeasily.

Forexample,withmultipleInternetSessionsopen,itiseasiertofindawindowwithasessionnamesuchas"John
-Audioproblem"thanitistofind"user-03/11/201415:42".

Internet Session
YoucanconnecttousersoutsideofyournetworkbyopeninganInternetSession.Thisfeatureisonlyavailable
withDameWareRemoteSupport(version11.0orlater).

ToenablethisfeatureyoumustconfiguretheDameWareInternetProxyandalsoopenaportinyourorgan-
ization'sfirewalltoallowconnectionsbetweentheMiniRemoteControlapplicationandtheMiniRemoteControl
clientagentonthecomputeroutsideofyourinternalnetwork.

TheInternetSessioncreatesasessionwiththeoriginatingMiniRemoteControlapplicationasoneendpoint.The
endusermustmanuallyjointhesessionbyclickingonanInternetSessionLinkthatyousendthem.Thisallows
theDameWareagentontheircomputertotheInternetSession.Onlytwousers,atechnicianandanenduser,can
beconnectedtotheInternetSessionatthesametime.Ifanothertechnicianorendusertriestojointhesameses-
sion,thesessionwillend.

TosuccessfullyconnecttousersoutsideofyourinternalnetworkusingInternetSessions,ensurethatthefol-
lowingconditionsaremet:

l Yourexternallyfacingfirewallorroutermusthaveport443andtheDameWarespecificportsopen.Seethe
ModifyingYourFirewallorRoutertopicintheonlinehelpformoreinformationaboutsettingupyourfirewall
orrouter.

l Theenduser'scomputermustnotconnecttotheInternetthroughaproxy.

l TheMiniRemoteControlagentontheenduser'scomputermustdisabletheSharedSecretoption.

Forup-to-dateinformationaboutlimitationstoInternetSession,seetheLimitationstoInternetSessionstopicin
theonlinehelp.

Global Host List

DameWareCentralServeradministratorscancreateacommonlistofhoststhatareavailabletoalltechnicians
byinstallingtheDameWareCentralServerandupgradingallconsolestouseRemoteSupportorMiniRemoteCon-
trolincentralizedmodeinversion11.0andhigher.

TechnicianscanaccessthehostlistintheRemoteConnectdialogafterloggingontotheapplication.

Formoreinformationaboutcreatingglobalhostlists,seetheonlinehelp.

Personal Host List

YoucancreateyourownhostlistthatfollowsyoutodifferentinstallationsoftheRemoteSupportorMiniRemote
Controlapplications.ThisfeatureisavailabletoDameWareCentralServerusers(version11.0andlater)with
RemoteSupportorMiniRemoteControlrunningincentralizedmode.

ChangesyoumaketoyourpersonalhostlistaresavedtotheCentralServer.EverytimeyoulogintoRemoteSup-
portorMiniRemoteControlrunningincentralizedmode,theapplicationqueriestheCentralServerforyourper-
sonalhostlist.

Yourpersonalhostlistcanonlycontainthefollowinginformation:

l hostnameoraddress

l protocoltype

l comments

Tosaveotherinformation,suchascredentialsorperformancesettings,youmustsavethehosttothelocalSaved
HostList.Thisinformationisthentiedtothelocalcomputerandisnotavailableinyourpersonalhostlistonother
computers.

Remote Host List

YoumayviewthelistofremoteagentsonthenetworkthatyoumanageusingRemote Host List.Youmaythen
connectandmanageanyremoteagentwithonlineandapprovedstatus.

Note:IntheAboutdialog,theremoteagentsthatareactivehasaconnectionstatusofOnline.

Toestablishconnectiontotheremoteagent,selectfromthelistofremoteagentsandthenclickConnect.

Thisfunctionalityisforoff-premiseaccesstoremotecomputers.ItissimilartoInternetSessionwithsomedif-
ferences:
l Youmayestablishconnectionwithoutanyactionsfromtheremoteuser.
l Youmayseeifremotecomputerisonline.AgentautomaticallyrestoresconnectiontoDameWareInternet
Proxyifnetworkisnotavailableforsometime.
l Computerisaccessiblefromanylocations,insideandoutsideofcorporatenetwork,evenforremotecom-
putersunderNAT.
l Administratormayblockuntrustedagents.