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JUE-501/JUE-251

FB500/FB250
Maritime Satellite Communication Terminal

SERVICE MANUAL

For further information,contact:

Not use the asbestos

URL http://www.jrc.co.jp
Marine Service Department
Telephone : +81-3-3492-1305
Facsimile : +81-3-3779-1420
e-mail : tmsc@jrc.co.jp
AMSTERDAM Branch
Telephone : +31-20-658-0750
Facsimile : +31-20-658-0755
e-mail : service@jrceurope.com
SEATTLE Branch
Telephone : +1-206-654-5644
Facsimile : +1-206-654-7030
e-mail : marineservice@jrcamerica.com
CODE No.7ZPSC0434 01ETM ISO 9001, ISO 14001 Certified
MAY 2013 Edition 1 JRC Printed in Japan
CONTENTS
CHAPTER 1. Introduction................................................................................................................ 1-1
1.1 General .................................................................................................................................... 1-1
1.2 Above Deck Equipment (ADE) ............................................................................................... 1-1
1.3 Below Deck Equipment (BDE) ............................................................................................... 1-1
1.4 Services ................................................................................................................................... 1-2
1.4.1 Spot beam coverage area............................................................................................... 1-2
CHAPTER 2. Diagrams .................................................................................................................... 2-1
2.1 JUE-501/JUE-251 wiring diagram ........................................................................................ 2-1
2.2 JUE-501/JUE-251 block diagram .......................................................................................... 2-2
2.2.1 System block diagram, ..................................................................................................... 2-2
2.2.2 ADE block diagram, ......................................................................................................... 2-3
2.2.3 BDE block diagram, ......................................................................................................... 2-5
CHAPTER 3. Technical Specifications............................................................................................. 3-1
3.1 Standard Functions................................................................................................................... 3-1
3.2 Handset ................................................................................................................................... 3-1
3.3 Interfaces................................................................................................................................. 3-2
3.3.1 Power supply connector ................................................................................................... 3-3
3.3.2 ADE connector.................................................................................................................. 3-3
3.3.3 WRF connector ................................................................................................................. 3-3
3.3.4 RJ-11 (2W port) connectors for TEL1/2 port ................................................................... 3-4
3.3.5 Handset connector............................................................................................................ 3-4
3.3.6 Earth terminal ................................................................................................................. 3-4
3.3.7 RJ-45 (Ethernet) connectors-for User LAN..................................................................... 3-5
3.3.8 RJ-45 (Ethernet) connectors-for external WAN .............................................................. 3-5
3.3.9 RJ-45 (Ethernet) connectors-for JRC LAN for RMS .................................................... 3-6
3.3.10 RJ-45 (ISDN) connectors................................................................................................ 3-6
3.3.11 SIM card slot................................................................................................................... 3-6
3.3.12 Reset switch.................................................................................................................... 3-7
3.3.13 Voice distress button......................................................................................................... 3-7
3.3.14 Fuse ................................................................................................................................... 3-7
3.4 ADE specifications .................................................................................................................. 3-8
3.4.1 Antenna parameters ........................................................................................................ 3-8
3.4.2 RF parameters.................................................................................................................. 3-8
3.5 BDE specifications .................................................................................................................. 3-8
3.5.1 Primary power.................................................................................................................. 3-8
3.5.2 Power consumption .......................................................................................................... 3-8
3.6 Environmental conditions ...................................................................................................... 3-8
3.6.1 Temperature ..................................................................................................................... 3-8

7ZPSC0434
3.6.2 Humidity........................................................................................................................... 3-9
3.6.3 Vibration ........................................................................................................................... 3-9
3.6.4 Ships motion .................................................................................................................... 3-9
3.7 Dimensions and weight ........................................................................................................ 3-10
3.7.1 ADE................................................................................................................................. 3-10
3.7.2 BDE................................................................................................................................. 3-12
3.7.3 Handset........................................................................................................................... 3-13
CHAPTER 4. Setup of GYRO I/F Box.............................................................................................. 4-1
4.1 GYRO I/F Box ......................................................................................................................... 4-1
4.1.1 Connection of Cables ........................................................................................................ 4-1
4.1.2 Connection of SYNC/STEP GYRO................................................................................... 4-1
4.1.3 Connection of NMEA GYRO ............................................................................................ 4-4
CHAPTER 5. Composition of Equipment ........................................................................................ 5-1
5.1 ADE (GSC-511) ..................................................................................................................... 5-2
5.1.1 Antenna Unit ................................................................................................................. 5-2
5.1.2 Antenna Assy ................................................................................................................. 5-2
5.1.3 Above Deck Unit (ADU) ................................................................................................ 5-2
5.1.4 Low Noise Amplifier (LNA)........................................................................................... 5-3
5.1.5 GPS Antenna ................................................................................................................. 5-3
5.1.6 Rotary Joint (RJ) ........................................................................................................... 5-3
5.1.7 Motor............................................................................................................................... 5-4
5.1.8 Timing belt...................................................................................................................... 5-4
5.1.9 Cables ............................................................................................................................... 5-5
5.2 ADE (GSC-251) ..................................................................................................................... 5-6
5.2.1 Antenna Unit ................................................................................................................. 5-6
5.2.2 Antenna assy ................................................................................................................. 5-6
5.2.3 Above Deck Unit (ADU) ................................................................................................ 5-6
5.2.4 Low Noise Amplifier (LNA)........................................................................................... 5-7
5.2.5 GPS Antenna ................................................................................................................. 5-7
5.2.6 Motor................................................................................................................................. 5-7
5.2.7 Timing belt..................................................................................................................... 5-8
5.2.8 Cables............................................................................................................................. 5-8
5.3 BDE (GSC-512/GSC-252) ....................................................................................................... 5-9
5.4 GYRO I/F Box ....................................................................................................................... 5-10
5.3.1 GYRO I/F JB................................................................................................................... 5-10
5.3.2 NSK Unit ........................................................................................................................ 5-10
CHAPTER 6. Service parts and replacement .................................................................................6-11
6.1 Service parts ..........................................................................................................................6-11
6.2 Replacement procedures for JUE-501 ................................................................................. 6-12
6.2.1 Radome ........................................................................................................................... 6-12
6.2.2 Radome opening and closing works............................................................................... 6-15
6.2.3 LNA................................................................................................................................. 6-19
6.2.4 ADU ................................................................................................................................ 6-21
6.2.5 GPS Antenna .................................................................................................................. 6-23
6.2.6 Motor............................................................................................................................... 6-25
6.2.7 Junction Board ............................................................................................................... 6-33
6.3 Replacement procedures for JUE-251 ................................................................................. 6-34
6.3.1 ADE................................................................................................................................. 6-34
6.3.2 Antenna Assy.................................................................................................................. 6-36
6.3.3 LNA................................................................................................................................. 6-38
6.2.4 ADU ................................................................................................................................ 6-39
6.3.5 GPS Antenna .................................................................................................................. 6-40
6.3.6 Motor............................................................................................................................... 6-41
6.3.7 Junction Board ............................................................................................................... 6-45
6.4 Operation check after unit replacement .............................................................................. 6-46
CHAPTER 7. Service menu .............................................................................................................. 7-7
7.1 Serviceman log-in (Web interface) ......................................................................................... 7-7
7.1.1 Setting menu .................................................................................................................. 7-13
7.1.2 Test Config menu............................................................................................................ 7-14
7.1.3 Manual Control menu .................................................................................................... 7-15
7.1.4 JRC LAN menu .............................................................................................................. 7-17
7.2 Serviceman log-in (Handset) ................................................................................................ 7-21
7.2.1 Tst Configuration ........................................................................................................... 7-22
7.1.2 JRC LAN......................................................................................................................... 7-29
CHAPTER 8. Software updating...................................................................................................... 8-1
8.1. Downloading the latest software ............................................................................................. 8-2
8.2. Update software ....................................................................................................................... 8-3
8.3. Confirm the updated software version .................................................................................... 8-7
8.4. Software Updating Procedure in Safe Mode ........................................................................... 8-8
8.4.1 Start in Safe Mode .............................................................................................................. 8-9
8.4.2 Set your PC ....................................................................................................................... 8-10
8.4.3 Update software in safe mode ...........................................................................................8-11
8.5. Software Release History......................................................................................................... 8-1
CHAPTER 9. Troubleshooting.......................................................................................................... 9-1
9.1 Diagnostic................................................................................................................................ 9-1
9.2 Alarm Pack.............................................................................................................................. 9-2
9.2.1 Check Alarm Pack on Web browser ................................................................................... 9-2
9.2.2 Check Alarm Pack on Handset........................................................................................... 9-5
9.2.3 Detail Explanation for Alarmpack Contents ..................................................................... 9-6
9.3 Troubleshooting according to the phenomenon ................................................................... 9-19
9.4 FAQ........................................................................................................................................ 9-24
9.4.1 Power supply and start up ................................................................................................... 9-24
9.4.2 Reception of radio wave from a satellite ............................................................................... 9-25
9.4.3 Web Menu System ............................................................................................................. 9-26
9.4.4 LaunchPad......................................................................................................................... 9-27
9.4.5 TEL .................................................................................................................................. 9-28
9.4.6 FAX.................................................................................................................................. 9-29
9.4.7 Packet Switch(Standard IP, Streaming IP) service .................................................................. 9-30
9.4.8 SMS ................................................................................................................................. 9-31
9.4.9 ISDN ................................................................................................................................ 9-32
9.4.10. Actions to be taken when abnormal status is indicated on Handset........................... 9-33
9.4.11. When the call log sort function is not working ............................................................. 9-34
9.4.12. Other problems .............................................................................................................. 9-37
9.5 Cause Code............................................................................................................................ 9-38
9.5.1 Cause Code for CS communication (TEL, FAX) .............................................................. 9-38
9.5.2 Cause Code for PS communication................................................................................ 9-40
9.5.3 Cause code for Short Messaging Service....................................................................... 9-41
9.5.4 Internal cause code ........................................................................................................ 9-42
9.6 Event Log .............................................................................................................................. 9-43
CHAPTER 1. Introduction

1.1 General
JUE-501/JUE-251 is a Inmarsat digital satellite communication terminal for 4kbps voice
service, G3FAX and legacy analogue modem service using 64kbps 3.1kHz Audio service,
(*)UDI/RDI, maximum 432kbps (JUE-501), 284kbps(JUE-251) Standard IP data service,
8kbps, 16kbps, 32kbps, 64kbps, 128kbps and (*)256kbps Streaming IP data service and
Short Messaging Service (SMS). [ (*) JUE-501 only.]

1.2 Above Deck Equipment (ADE)


The JUE-501 ADE dimension is 630mm diameter,
683mm height and 20kg weight.
No rewind (Cable unwrap) 3 axes mechanical
stabilized antenna structure and electrical circuit
are all original design of JRC.
The JUE-251 ADE dimension is 285mm diameter,
364mm height and 4.7kg weight.
This ADE is JRCs first 2 axes control antenna
for Inmarsat equipment.
Both ADE can be installed easy, connecting to BDE
with one coaxial cable.
Fig.1.2 Above Deck Equipment (ADE)

1.3 Below Deck Equipment (BDE)


The stylish BDE is developed and designed by JRC.
The BDE has a wide range of standard interface and
functions.
These interfaces allow flexible on-board networking.

Fig.1.3 Below Deck Equipment (BDE)

1-1
1.4 Services
The FleetBroadband system provides the following communication services.
Voice4kbps Speech
Audio (64kbps 3.1kHz Audio)
Standard IP data service (maximum 432kbps for JUE-501 and maximum 284kbps for
JUE-251)
Streaming IP data service (8kbps, 16kbps, 32kbps, 64kbps, 128kbps or 256kbps (256kbps
is only for JUE-501) )
SMS (Short Messaging Service)
RDI/UDI (only for JUE-501)

1.4.1 Spot beam coverage area


Coverage area is shown below.

Fig.1.4a Coverage area

1-2
Fig.1.4b Irradiation status of Narrow spot beam

1-3
ABOVE DECK MAIN UNIT JB
2.1
EQUIPMENT (ADE) TEL JB/NQE-3058C TEL(3rd)
GSC-512 CQD-2243 J2
CFQ-3922A 7ZCSC0212 26 RED 250V TTYCS-1 RED L1 TEL Cable 5m
GSC-511 NQW-132B
W1: Coaxial Cable Coaxial Cable 0.5m TIP3
25 BLK * BLK L2 (Attached to TEL)
J901 ADE
(JRC SUPPLY) (JRC SUPPLY) TEL3 RING3
24 TEL JB/NQE-3058C TEL(4th)
FG
HANDSET 23 RED 250V TTYCS-1 RED L1 TEL Cable 5m
TIP4 NQW-132B
1m 22 BLK * BLK L2 (Attached to TEL)
Earth Plate NQW-267 Handset TEL4 RING4
(Attached with Handset) 21 TEL JB/NQE-3058C TEL(5th)
(Attachment) FG
20 RED 250V TTYCS-1 RED L1 TEL Cable 5m
TIP5 NQW-132B
19 BLK * BLK L2 (Attached to TEL)
ChartCo WRF TEL5 RING5
Receiver 18 TEL JB/NQE-3058C TEL(6th)
(ChartCo SUPPLY) [SMA J]
FG
17 RED 250V TTYCS-1 RED L1 TEL Cable 5m
TIP6 NQW-132B
16 BLK * BLK L2 (Attached to TEL)
TEL(1st) TEL JB TEL JB
250V Modular Cable TEL6 RING6
15
TEL Cable 5m L1 RED TTYCS-1 RED L1 3m TEL1 FG
NQW-132B 14 RED 250V TTYCS-1
(Attached to TEL) L2 BLK * BLK L2 (JRC SUPPLY) [RJ-11] External GPS
GPS_A (4.8K/38.4K bps, GGA/ZDA)
13 BLK *
GPS IN GPS_B
NQE-3058C NQE-3058C 12 GYRO I/F BOX
FG
11 ORN
7ZCSC0244 TB3 NQA-2066A TB11
FACSIMILE RX_A BLK
FAX Power Cable Modular Cable 10 YEL (to BDE) (GYRO)
*1 Signal Cable 3m
EMC FILTER (2.4m) 3m TEL2 RX_B RED
STEP SYNC
FAX-2820 9 BRN (Attached to GYRO I/F BOX) BRN 1 1 1 250V MPYC-7 SYNCHRO
or RD1
(Attached to FAX) (JRC SUPPLY) [RJ-11] GYRO IF TX_A R1 SIGNAL
TRANSFORMER 8 RED 250V TTYCS-1 RED 2 2 2
*
TX_B NMEA GYRO RD2 S1 S1 1
Ship's Power 0.6/1kV DPYC-2.5 7 BLU * ORN 3 3 3
GND (4.8K/38.4K bps, SD1 S2 S2 2
AC100/220V * 6 THS, HDT, VHW) YEL 4 4 4
JUE-501/JUE-251 wiring diagram

Fig. 2.1
Power Supply Unit COM SD2 S3 3
5 5 S3 5
[*1] 7ZCSC0222B 5m 5
NO NM- R2
RED Power Supply Cable 4 BLU 6 6
Ship's power AC220V : NBD-904
+ 21-31V DC NC GND COM 4
EMC FILTER (RSHN-2003) (JRC SUPPLY) I/01 3 250V MPYC-4 STEP
DC24V BLK RED
- VOUT * SIGNAL
Ship's power AC110/115V : OUT 2
GRN BLK ACK
TRANSFORMER (DD-118564) AC IN E 1 1 RED Power Cable 5m
TB1
Ship's power AC100V : WHT GND (POWER) +24V a
U V a 2 BLK (Attached to
TRANSFORMER (DD-118525) GND GYRO I/F BOX)
3 WHT
FG
0.6/1kV DPYC-1.5 or

2-1
1
Ship's Power 0.6/1kV DPYC-2.5
CHAPTER 2.

AC100/220V 2
* J3 250V EXT BUZ EXT BUZ
Voice 3 **** *m 24 RED1 TTYCS-1Q RED1 RED1 RED1
NQE-3301 DB1 OP1D1 D1 D1 D1 D1
Distress 4 (JRC SUPPLY) *
23 BLK1 BLK1 BLK1 BLK1
Button
TB1
TB3
TB1
TB3

OP1D2 D2 D2 D2 D2
5 22 RED2 RED2 RED2 RED2
OP1 12V 12V 12V 12V 12V
6 ISDN 21 BLK2 BLK2 BLK2 BLK2
TB2
TB4
TB2
TB4

TA GND GND GND GND GND


[RJ-45] 20
FG 250V G G G
19 RED1 TTYCS-1Q 250V TTYCS-1Q G
OP2D1 *
18 BLK1 * NCE-6824A NCE-6824A
LAN Cable 5m ETH1 OP2D2
(OWNER SUPPLY) PC 17 RED2 EXT BUZ EXT BUZ
(JRC SUPPLY) [RJ-45] OP2 12V
16
RED1 RED1 RED1
BLK2 D1 D1 D1 D1
Diagrams

GND BLK1 BLK1 BLK1


TB1
TB3
TB1
TB3

15

JUE-250 Wiring diagram


D2 D2 D2 D2
ETH2 FG RED2 RED2 RED2
Cat-5 LAN Cable 14 1 250V MPYC-2 Remote 12V 12V 12V 12V
PC/HUB Remote RMT1
* [RJ-45] * Power Switch BLK2 BLK2 BLK2
TB2
TB4
TB2
TB4

Power 13 2 GND GND GND GND


Control RMT2
12 BLK1
RX_A G G G G
11
250V TTYCS-1Q
Cat-5 LAN Cable ETH3 RED1
PC/HUB RX_B Voice Distress *
[RJ-45] 10
NCE-6824A NCE-6824A
* BLK2 250V Button
SYNC TTYCS-4 BLK1
VDB2 9 RED2
BUZZ 1
8
* RED1
BLK3 2
Cat-5 LAN Cable ETH4 12V BLK2
PC/HUB 7 RED3
* [RJ-45] GND 3
6 RED2 NQE-3301
COM 4
5 BLK3
NO 5
JRC LAN Cat-5 LAN Cable JRC LAN 4 RED3
NC 6
(RMS) * [RJ-45]
I/02 3
VOUT
2
ACK
1
EXT WAN Cat-5 LAN Cable EXT WAN
GND
(another sat-com) * [RJ-45]
Earth Cable INMARSAT FB500 JUE-501
7ZCSC0266 Earth Plate
(Attachment) (YARD SUPPLY) *: YARD SUPPLY Interconnection Diagram
2.2 JUE-501/JUE-251 block diagram

2.2.1 System block diagram,

Below figure is system block diagram of JUE-501 and JUE-251.

a) JUE-501 b) JUE-251

Fig. 2.2 JUE-501/JUE-251 block diagram

In JUE-501 and JUE-251, electrical units are communalized as possible.


Same LNA, same ADU and same BDE are employed.
BDE is including same NCU, FTU and PSU board.

2-2
2.2.2 ADE block diagram,

Below figure is more detail ADE block diagram.

The ADE is composed of the Antenna , GSP antenna, LNA(Low Noise Amp.) and ADU
(Above Deck Unit).

In JUE-501, the rotary joint is equipped just behind ADU I/O port.

The Antenna is flat antenna with 12 patches, and connecting to the LNA which equipped
behind the Antenna with single coaxial cable. The LNA is filtering out unwanted signal
from the Antenna and amplifies RX (receiving) signal from the satellite and then output to
the ADU.

The ADU is composed of ADE control circuit, RF circuit, sensor circuit and GPS receiver.
The ADE control circuit is a controller of the whole ADE using a CPU and peripherals. The
sensor circuit detects ships rolling and pitching using the acceleration sensor and the Rate
sensor and then control the stepping motor to stabilize the Antenna Unit. The Antenna is
directed to the satellite by the above operation.
And the ADE control circuit controls the RF circuit and communicates with the main
CPU on the NCU board of the BDE.

The RF circuit is a fixed gain amplifier and amplifies L-band TX signal from the BDE and
2-3
then outputs the signal to the LNA. And the RF circuit amplifies RX signals and output to
the BDE at L-band.

The GPS receiver is to receive the signal from GPS satellites and to calculate ships
position to decide the antenna elevation angle.

The Rotary Joint is the joint between the ADE and the BDE to pass TX /RX signals and
power to the ADE. The Rotary Joint is adopted to achieve no rewind operation and provides
consecutive communication.

The signal tracking system is new technology of JRC Inmarsat terminal. Two signals
generated in the RF circuit based on two RX signals from the Antenna Unit, are used for
tracking the satellite in this technology. One is used for the conical scanning of azimuth.
The other is used for the step tracking of elevation.

A gyro signal is also available to track the satellite. The above two signals are ignored
when a gyro signal is used for the satellite tracking and the Gyro I/F Box is required to
connect ships gyro.

User can change the tracking system simply by Handset.

The JUE-251 has 2 axes control.

The rotary joint is equipped between antenna and LNA.

The electrical unit and the function is same as JUE-501.

2-4
2.2.3 BDE block diagram,

The BDE is composed of the NCU (Network and Control Unit), FTU (Frequency
Translation Unit) and PSU (Power Supply Unit).
External interfaces are listed below.

ISDN
Ethernet
SIM
RJ11
Handset (12-pin connecter)
Optional Interfaces (WRF and GYRO)
LED

(1)ISDN
The interface board provides one RJ45 port for ISDN equipment. It meets ISO/IEC 8877,
ITU-T I.430 and Euro ISDN S0 interface.
2-5
A 40V (2.5W) power is provided for ISDN phantom power. The ISDN transformer
T60407-M5014-X002 from Vaccumschmelze is used. The phantom powering and power
protection provid 2.5W for a TE. External circuitry to the transceivers is needed to
provide impedance matching, and surge protection. The isolation transformer should be
rated to pass 1500V high pot test for surge and lightning protection. To meet the
1500Vrms isolation requirement, there should be no ground, power or signal planes
beneath the secondary winding of the transformer.
The ISDN transceiver is a PSF21150 from Infineon. Its D channel is routed via serial
interface (SCI) to core processor in CM and B channels are routed to DSP.

(2)Ethernet
One RJ45 port on interface board is used as 10/100Base-T Ethernet port. It can operate
up to 100 meters without external driver hardware.

(3) SIM
The SIM interface meets the mechanical and electrical specifications in UMTS TS 21.111
and TS 31.101.

(4) RJ-11
2 RJ11 ports provide 4kbps voice service or 3.1kHz audio (FAX).

(5) 12-pin Connector


One 12-pin connector is for JRC-manufactured handset which provides 4kbps voice service.

LEDs are used as indicators of terminal status.

2-6
CHAPTER 3. Technical Specifications

3.1 Standard Functions


The JUE-501/JUE-251 has the following functions as standard.

(a) Standard IP service


(b) Streaming IP service
(c) Easy-operation using LaunchPad
(d) SMS
(e) Re-dialing
(f) Telephone book for 50 numbers
(g) USIM card function
(h) Request lock function
(i) Wideband RF output
(j) Call logging
(k) Alarm pack as self-diagnostics function
(l) Services of simultaneous communication

3.2 Handset

JUE-501/JUE-251 has the Handset as standard operation


terminal.
Status of the equipment or various settings can be
confirmed on the LCD screen of the Handset.
Also the LEDs under the LCD screen displays status
of the equipment by the sequences of its flushing and blinking,
in the same way of the LEDs of the main unit.
Refer to [Chapter 3.4 Handset] of Operation manual.

A PC is necessary to update the software, or confirming the


data communication. Please bring your PC to a ship when
you carry out the service of the JUE-501/JUE-251
installation.
Fig.3.2 Handset

3-1
3.3 Interfaces
The JUE-501/JUE-251 has the following interfaces.

SIM card slot Handset connector

Fig. 3.3a Interface of front panel

ADE connector WRF connector FUSE Power supply connector

EARTH

RJ-45 connector
for ISDN
4xRJ-45 connector Voice Distress Button
RJ-45 connector for User LAN
2xRJ-11 connector for External WAN connector
for analogue telephone RJ-45 connector
for JRC LAN

Fig. 3.3b Interface of rear panel

3-2
3.3.1 Power supply connector

DC24V for main power supply.


Power consumption is approx. 2A in idle, approx. 4.5A in transmitting.

Power supply connector

Pin number Pin function


1 +24V DC
1 2 3 2 FG (frame ground)
3 GND

3.3.2 ADE connector

Connector to the ADE with one coaxial cable.


The connector is TNC type, and is feeding +24VDC power supply for ADE, RF signals and ADU
communication signals.

ADE connector
The CFQ-3922A5 is a standard cable with
connectors for the JUE-501, to convert
connector type to TNC the relay cable
7ZCSC0212 is required.
The CFQ-5924A3 is a standard cable with
connectors for the JUE-251.
This cable has TNC connector, do not required
relay cable.

3.3.3 WRF connector

The JUE-501/JUE-251 provides wideband RF output to connect an external equipment like


ChartCo.The connector is SMA type.
(As of May 2012, the service of ChartCo is not being provided in the I4 satellite.)

WRF connector

3-3
3.3.4 RJ-11 (2W port) connectors for TEL1/2 port

The JUE-501/JUE-251 has two 2-wire analog ports.


The analog 2-wire telephone and the G3 facsimile are connected up to 2 units.
Cable length is maximum 100[m].

Pin number Pin function


2 1 2 1 1 RING
2 TIP

RJ-11 (2W port) connectors

3.3.5 Handset connector

The JUE-501/JUE-251 has handset connector on front panel.

Pin number Pin function Pin number Pin function


1 GND 7 RES1
2 PT1 8 NC
12 1 3 NC 9 SRIN1
4 +9V 10 SROUT1
5 HOOK 11 TEST
6 SEND 12 RECEIVE
Handset connector

3.3.6 Earth terminal

The JUE-501/JUE-251 has earth terminal.


Connect the ground terminal of the Main Unit to bulkhead or floor with earth cable.

Earth terminal

3-4
3.3.7 RJ-45 (Ethernet) connectors-for User LAN

The JUE-501/JUE251 has four RJ-45 connectors with PoE for user LAN connection.
These connectors supply floating 48V DC power if devices which required power is connected
automatically.
The total output power of four connectors are set to 32W.

Pin number Pin function


1 RXP
2 RXN
8 1 3 TXP
4 -
5 -
6 TXN
7 -
RJ-45 connector
8 -

3.3.8 RJ-45 (Ethernet) connectors-for external WAN

The JUE-501/JUE251 has one RJ-45 connectors for external WAN connection.
This connector can connect to another satellite communication equipment.

Pin number Pin function


1 RXP
2 RXN
3 TXP
8 1 8 1
4 -
5 -
6 TXN
RJ-45 connector 7 -
8 -

3-5
3.3.9 RJ-45 (Ethernet) connectors-for JRC LAN for RMS

The JUE-501/JUE251 has one RJ-45 connectors for JRC LAN connection.
This connector can connect to JRC original network.
Connect VDR and/or INM-C when leverage the Remote Maintenance System (RMS).

Pin number Pin function


1 RXP
2 RXN
8 1 3 TXP
4 -
5 -
6 TXN
RJ-45 connector 7 -
8 -

3.3.10 RJ-45 (ISDN) connectors

The JUE-501/JUE-251 has RJ-45 connector for ISDN


data communication (for JUE-501), and 3.1kAudio.
Pin number Pin function
1 -
2 -
1 8 3 RXP
4 TXP
5 TXN
6 RXN
7 -
RJ-45 connector 8 -

3.3.11 SIM card slot

The JUE-501/JUE251 has SIM card slot behind cover plate.

SIM card slot inside.


3-6
3.3.12 Reset switch

The JUE-501/JUE-251 has reset switch.


Turning on the main unit with this switch pressed makes the terminal factory default.
Press reset switch with ball point pen, paperclip or something of that nature.

Reset switch inside.

3.3.13 Voice distress button

The JUE-501/JUE-251 has a connector which connects Voice Distress Button.


The Voice Distress Button is required handset with display, so for the time VDB will be
connected only one from BDE.

Pin number Pin function


1 SYNC
2 BUZZ
1 6 3 RX_A
4 RX_B
5 +12V
VDB connector 6 GND

3.3.14 Fuse

The JUE-501/JUE-251 has a fuse. 15 Amp. fuse is used.

Fuse case

3-7
3.4 ADE specifications

3.4.1 Antenna parameters


Type; JUE-501: 54cm 12 patch flat antenna
JUE-251: 24cm 3patch flat antenna
Gain; JUE-501: approx.18dBi
JUE-251: approx.12dBi
Beam width; JUE-501: +/- 7.5deg, 3dB down
JUE-251: +/-20deg, 3dB down
Polarization; Right hand circular

3.4.2 RF parameters
G/T; JUE-501: -4.0dBK
JUE-251: -15.5dBK
EIRP; JUE-501: +22.0dBW+1/-2dB
JUE-251: +15-1dBW +1/-2dB
Transmitting; 1626.5 - 1660.5, 1668.0 1675.0 (MHz)
Receiving; 1518.0 - 1559.0 (MHz)

3.5 BDE specifications

3.5.1 Primary power


Input +21VDC to +31VDC

3.5.2 Power consumption


Idle (Receiving) Approx. 50 [W]
Transmission Approx. 100 [W]

3.6 Environmental conditions

3.6.1 Temperature
Operating; -25deg - +55deg (ADE/BDE)
-15deg - +55deg (Handset)
Storage; -40deg - +80deg (ADE/BDE/Handset)

3-8
3.6.2 Humidity
Up to 95% (40deg Relative)

3.6.3 Vibration

IEC60945 4th edition requirements


ADE/BDE
2-13.2Hz 1.0mm (amplitude)
13.2Hz-100Hz 0.7G (acceleration)

3.6.4 Ships motion


Roll; +/-30deg per 8sec
Pitch; +/-10deg per 6sec
Yaw; +/-8deg per 50sec
Turning; 6deg per sec

3-9
3.7 Dimensions and weight

3.7.1 ADE

Unit: mm
Mass: Approx. 20 kg

Fig. 3.7.1a JUE-501 ADE

3-10
Unit: mm
Mass: Approx. 4.7 kg

Fig. 3.7.1b JUE-251 ADE

3-11
3.7.2 BDE

Unit: mm
Mass: Approx. 4.5 kg

Fig. 3.7.2 BDE

3-12
3.7.3 Handset

4-Mounting holes

Unit: mm
Mass: Approx. 0.5 kg

Fig. 3.7.3 Handset

3-13
CHAPTER 4. Setup of GYRO I/F Box

4.1 GYRO I/F Box


Below outlined settings are required when GYRO I/F Box is connected.
Either connection of the SYNC/STEP GYRO or the NMEA GYRO is necessary.

4.1.1 Connection of Cables


(1) Confirm DC+24V and GND of Power supply cable are connected with TB1 correctly.

No. Signal
1 DC+24V
2 GND
3 FG

Power supply to the GYRO I/F Box is not necessary when the NMEA GYRO is
connected.

(2)Connect signal cable (7ZCSC0244), enclosed in GYRO I/F Box, to JB connector of BDE,
and then connect it with TB3 of GYRO I/F Box. The cable can be cut in suitable length.

No. TB3 (GYRO I/F Box) JB (BDE) Color


1 GYRO RD1 GYRO IF |TX_B Brown
2 GYRO RD2 GYRO IF |TX_A Red
3 GYRO SD1 GYRO IF |RX_B Orange
4 GYRO SD2 GYRO IF |RX_A Yellow
5 NMEA-/NSK no connect
6 GND GYRO IF|GND Blue

4.1.2 Connection of SYNC/STEP GYRO


(1) Confirm the cable of SYNC/STEP GYRO is connected with TB11 correctly.

No. STEP SYNC


1 NC R1
2 S1 S1
3 S2 S2
4 S3 S3
5 NC R2
6 COM NC NC; No connection

4-1
(2) Connect jumper-pin with SYNC/STEP side of TP1 and TB2.

NMEA STEP/SYNC

Fig. 4.1.2a Setting of TP1 and TB2

(3) Set S201 and S202 as below outlined procedures.

Fig. 4.1.2b Setting of S201 and S202

GYRO interface box DIP switch setting

No.1 Set the GYRO type


No.1
STEP ON
SYNC OFF

4-2
No.2,3 Set the GYRO ratio
Ratio No.2 No.3
36X ON ON
90X OFF ON
180X ON OFF
360X OFF OFF

No.4 Set the GYRO rotating direction.

DIR No.4
REV ON
NORM OFF

No.5,6 Set the output timing as 100ms.

Output No.5 No.6


100ms ON OFF

No.7 Set simulator setting as normal.


No.7
NORM OFF

No.8 Set the error output timing as 5s.


Timing No.8
5s ON

(4) Set No1, and 2 of S202 to OFF.

(5) Turn the power switch of NSK unit to ON.

(6) Confirm that Heading data is correctly inputted, by the GYRO test, which carried out
with operation check of JUE-501 and JUE-251.

(7) Confirm above matter again with changing the setting of No.4 switch to REV, when
the GYRO rotation is opposite direction.

4-3
4.1.3 Connection of NMEA GYRO

(1) Confirm the cable of NMEA GYRO is connected with TB2 correctly.

No. Signal
1 NC
2 NC
3 SD1
4 SD2
5 FG

Using the GYRO which outputs HDT sentence at 100ms or less interval is required when
NMEA GYRO is connected.

Antenna tracking will be lost and receiving level will be decreased when output interval is
longer than above-mentioned one.

JUE-250 can track and communicate normally in the turning of roughly 2 or 3 degree per
second, when output interval of HDT sentence is 1 second.
The communication might be fault when ships turning speed is faster than above
mentioned, due to reduction of receiving level, etc.

(2) Connect a jumper pin with NMEA side of TP1and TP2.

NMEA STEP/SYNC

Fig. 4.1.2a Setting of TP1 and TP2

(3) Confirm that Heading data is correctly inputted, by the GYRO test, which carried out
with operation check of the JUE-250.

(4) Replace 3pin (SD1) and 4pin (SD2) of TB2 and confirm again when the output of the
NMEA GYRO is received incorrectly.

4-4
CHAPTER 5. Composition of Equipment

The JUE-501/251 is composed of the following units;

Table6. Components of JUE-501/251


Name of component Type Qty
ADE GSC-511 1
JUE-501
BDE GSC-512 1
Standard
Handset NQW-267 1

ADE GSC-251 1
JUE-251
BDE GSC-252 1
Standard
Handset NQW-267 1

Option Junction board CQD-2243 1

GYRO I/F Box NQA-2066A 1

5-1
5.1 ADE (GSC-511)
5.1.1 Antenna Unit
The antenna is 12 patch flat, 54 cm in the diameter.
The antenna is connected with LNA which is behind of the
antenna, with a coaxial cable.

Name; Antenna unit


Type; NAY-278
Manufacturer; JRC

Fig. 5.1.1 Antenna Unit

5.1.2 Antenna Assy


The antenna assy consists of an actuator containing an antenna,
ADU, and GPS.

Name; Antenna assy


Type; NKE-334
Manufacturer; JRC

Fig. 5.1.2 Antenna Assy

5.1.3 Above Deck Unit (ADU)


The ADU is composed of ADE control circuit,
RF circuit and GPS receiver.

Name; ADU
Type; CMZ-124
Manufacturer; JRC

Fig. 5.1.3 ADU

5-2
5.1.4 Low Noise Amplifier (LNA)
LNA is installed in the behind of the antenna.
It is composed of the filter and the amplifier circuit, etc.
tree coaxial cables are connected, one cables of them are
connected with the antenna, and two cables of them are
connected with ADU.

Name; LNA
Type; CAG-121-1
Manufacturer; JRC

Fig. 5.1.4 LNA

5.1.5 GPS Antenna


The GPS antenna is connected to ADU with the 35cm
coaxial cable.

Name; GPS antenna


Type; H-7ABSC0021
Manufacturer; TOKO DENSHI

Fig. 5.1.5 GPS Antenna

5.1.6 Rotary Joint (RJ)


The Rotary Joint is the joint between the ADE and the
BDE to pass TX /RX signals and power to the ADE.

Name; Rotary Joint


Type; CTC-44
Manufacturer; JRC

Fig. 5.1.6 Rotary Joint

5-3
5.1.7 Motor
To control each axis, three motors are installed.
A common belt pulley is installed to each motor.

1) AZ axis
Name; AZ motor
Type; H-7BPSC0008 (motor only)
MPEM30245 (with pulley)
Manufacturer; SANYO DENKI Fig. 5.1.7.1 AZ motor

2) EL axis
Name; EL motor
Type; H-7BPSC0009 (motor only)
MPEM30224 (with pulley)
Manufacturer; SANYO DENKI Fig. 5.1.7.2 EL motor

3) XEL axis
Name; XEL motor
Type; H-7BPSC0010 (motor only)
MPEM30223 (with pulley)
Manufacturer; SANYO DENKI Fig. 5.1.7.3 XEL motor

5.1.8 Timing belt


1) AZ axis
Name; AZ Timing belt
Type; BRGK05582
Manufacturer; GATES UNITTA ASIA

2) EL axis
Name; EL Timing belt
Type; BRGK05583
Manufacturer; GATES UNITTA ASIA

3) XEL axis
Name; Cross EL Timing belt
Type; BRGK05599
Manufacturer; GATES UNITTA ASIA

5-4
5.1.9 Cables
(1) RJ- Radome base
Name; RJ coaxial cable
Type; H-7ZCSC0278A
Manufacturer; TOKO DENSHI

Fig. 5.1.9.1 RJ coaxial cable


(2) RJ-ADU cable
Name; RJ-ADU coaxial cable
Type; H-7ZCSC0310
Manufacturer; TOKO DENSHI

Fig. 5.1.9.2 RJ-ADU coaxial cable


(3) Control cable

Name; Motor cable


Type; H-7ZCSC0302
Manufacturer; HIRAKAWA HEWTECH

Fig. 5.1.9.3 Motor cable

5-5
5.2 ADE (GSC-251)
5.2.1 Antenna Unit
The antenna is 3 patch flat, 25 cm in the diameter.

Name; Antenna unit


Type; NAY-279
Manufacturer; JRC

Fig. 5.2.1 Antenna Unit

5.2.2 Antenna assy


The antenna assy consists of an actuator containing an antenna,
ADU, and GPS.

Name; Antenna assy


Type; NKE-333
Manufacturer; JRC

Fig. 5.2.2 Antenna assy

5.2.3 Above Deck Unit (ADU)


The ADU is composed of ADE control circuit,
RF circuit and GPS receiver.

Name; ADU
Type; CMZ-124
Manufacturer; JRC

Fig. 5.2.3 ADU

5-6
5.2.4 Low Noise Amplifier (LNA)
LNA is composed of the filter and the amplifier circuit, etc.
Tree coaxial cables are connected, one cables of them are
connected with the antenna assy, and two cables of them are
connected with ADU.

Name; LNA
Type; CAG-121-2
Manufacturer; JRC
Fig. 5.2.4 LNA

5.2.5 GPS Antenna


The GPS antenna is connected to ADU with the 35cm
coaxial cable.

Name; GPS antenna


Type; H-7PABSC0021
Manufacturer; TOKO DENSHI

Fig. 5.2.5 GPS Antenna

5.2.6 Motor
To control each axis, two motors are installed.
A common belt pulley is installed to each motor.

1) AZ axis
Name; AZ motor
Type; H-7BPSC0011 (motor only)
MPEM30232 (with pulley)
Manufacturer; SANYO DENKI

AZ Motor
2) EL axis
Name; EL motor
Type; H-7BPSC0011 (motor only)
MPEM30231 (with pulley)
Manufacturer; SANYO DENKI
EL Motor Fig. 5.2.6 Motor

5-7
5.2.7 Timing belt

Name; Timing belt


Type; BRGK05630
Manufacturer; MITSUBOSI BELT

Timing belt

Fig. 5.2.7 Timing belt

5.2.8 Cables
1) ADU-base cable

Name; ADU coaxial cable


Type; H-7ZCSC0311
Manufacture; TOKO DENSHI

Fig. 5.2.8.1 ADU coaxial cable

2) RJ cable (connecting LNA)

Name; RJ cable
Type; H-7ZCSC0326
Manufacture; TOKO DENSHI

Fig. 5.2.8.2 RJ cable

3) Control cable

Name; Motor cable


Type; H-7ZCSC0303
Manufacturer; HIRAKAWA HEWTECH

Fig. 5.2.8.3 Motor cable

5-8
5.3 BDE (GSC-512/GSC-252)

For BDE, whole exchange is required (explanation of inner units are omitted).

Fig. 5.3 BDE

5-9
5.4 GYRO I/F Box
The GYRO I/F Box is composed of the Junction Board and the NSK unit.

Name; GYRO I/F BOX


Type; NQA-2066A
Manufacturer; JRC

Fig.5.3 GYRO I/F BOX

5.3.1 GYRO I/F JB

The GYRO I/F JB is connecting board which relays


the signal from NSK Unit or NMEA GYRO to the BDE.
Name; GYRO I/F JB
Type; CQD-2065
Manufacturer; JRC

Fig.5.3.1 Gyro I/F JB

5.3.2 NSK Unit

The NSK unit converts the signal of the


SYNC/STEP GYRO into the serial signal.
Name; NSK UNIT
Type; CMJ-3182
Manufacturer; JRC

Fig.5.3.2 NSK Unit

5-10
CHAPTER 6. Service parts and replacement

6.1 Service parts


Following parts are stocked as maintenance parts.

Unit name JUE-501 JUE-251 Remarks


Type JRC Code Type JRC Code
ADE GSC-511 GSC511-1 GSC-251 GSC251-1
LNA NA CAG-121-2 CAG121-4
ADU CMZ-124 CMZ124-1 CMZ-124 CMZ124-1
AZ Motor MPEM30245 MPEM30245 MPEM30232 MPEM30232
EL Motor MPEM30224 MPEM30224 MPEM30231 MPEM30231
XEL Motor MPEM30223 MPEM30223 NA
GPS antenna H-7ABSC0021 7ABSC0021 H-7ABSC0021 7ABSC0021
BDE GSC-512 GSC512-1 GSC-252 GSC252-1
Handset NQW-267 NQW267-1 NQW-267 NQW267-1

(*1) Type name and JRC code may be changed for improvement.
In that case, the name and code will be changed:
Example: Name H-7xxSC0000 -> H-7xxSC0000A -> H-7xxSC0000B -> ...
Code 7xxSC0000 -> 7xxSC0000A -> 7xxSC0000B -> ...

6-11
6.2 Replacement procedures for JUE-501

Turn off the BDE power switch and then execute these replacement works.

6.2.1 Radome

Required tools:
orque wrench (M10: Opposite side 19mm)
Spanner (19mm)

(1) Remove a vinyl tape and self bonding tape.

Vinyl tape
Self bonding tape

(2) Disconnect ADE-BDE cable.

ADE-BDE Cable

(3) Remove four ADE fixing nuts.

Plain washer (M10)


Spring washer (M10)
Lock nut (M10)
Hex nut (M10)

6-12
(4) Remove the ADE from the installation pole.
One person should hold ADE and the other one should
remove the ADE on the pole for safety. (approx.20kg)

(5) Remove the absorption sheet.


Absorption sheet

(6) Install the new absorption sheet and then put the
new ADE on the installation pole, and re-assemble
them by doing the procedure in the reverse order
of removing. One person should hold ADE and the
other one should install the ADE on the pole for safety.
Fasten the nuts with 41Nm (max. 54Nm) torque
of reference.

Note:
Use the new supplied parts in accordance with the
installation manual, and then discard the old supplied parts.
Install the Radome with pointing its FWD mark to
bow direction and the ADE-BDE cable connector is at
the stern direction.

Stern
direction
Bow
direction

FWD mark FWD mark

6-13
After installation, execute the waterproof processing
to the connecter part of ADE-BDE cable with the
self-bonding tape in accordance with the installation
manual.

ADE-BDE Cable

6-14
6.2.2 Radome opening and closing works

NOTE
Turn off the BDE power switch and then execute these replacement works.
Do not open the Radome under the environment with a lot of dust.
Take care not to get the foreign object into the Radome when the Radome is shut.
If you execute below works at the rainfall unavoidably, covering Radome (with a seat, etc.)
is required for a waterproof treatment.
Execute the Radome opening and closing works only when the velocity of the wind is
10 m/s or less.

Below figure is shown in the caution label attached on the Radome. It describes the main points to
execute Radome opening and closing works in safety.

1) Turn off the BDE power switch and then execute these replacement works.
2) Take the Radome safety strap from the base of the Radome.
3) Hook the one side of Radome safety strap to the strap mounting-hole on the rim of Radome.
4) Hook the other side of the strap to the strap- mounting board on the Radome base.
5) Unscrew the butterfly bolts and then lift up the Radome.
6) Lift up the Radome directly above only; otherwise Antenna unit may be damaged.

6-15
Required tools:
Socket wrench (10mm)
Flathead screw driver

(1) Turn off the BDE power switch.


(2) Loosen the 8 bolts fixing Radome and Radome base,
until the Radome can be removed.
(Socket wrench or Flathead screw driver)

Note:
Do not remove the 8 bolts from the Radome base,
only loose them.
Arrowed position A

M6 bolt

(3) Slightly lift the back of the Radome.

(4) With the Radome safety strap(long type), hook on the


strap-mounting hole inside of the Radome, and also hook
on the strap-mounting board on the Radome base, as shown
below. (Long type strap is attached to the Radome base).

Note:
If the removed Radome can be secured in a safe place,
using Radome safety strap is not necessary.

Radome safety strap


(long type)

6-16
Inside of the Radome

Radome safety strap Strap-mounting hole


(long type)

Strap-mounting board

Radome safety strap


(long type)

(5) Unscrew the butterfly bolt and remove the Radome safety
strap(short type) from the pedestal.

Radome safety strap (short type)

Butterfly bolt (M4)

(6) Lift the Radome to upward direction and secure


it on the safe place.

Note:
Certainly secure the removed Radome to safe place,
to prevent the fall by the wind.
Also, protect the removed Radome by cushion
material to avoid the damage when the Radome is
bumping with the post.

6-17
(7) When the replacement is completed, re-assemble the Radome
by the procedure in the reverse order of removing.
Make sure the gasket is correctly fitted to the Radome base,
and then mount the Radome.

Note:
In this step, use Radome safety strap (short type). If you used
the long type in prior step, certainly replace it to the short type.
Removed long type strap should be returned to the initial position.
Make sure that the FWD mark of the Radome is pointed to the
bow direction.
Fasten the M6 bolts with 5.7Nm(58kgfcm)torque of reference.

Stern
direction
Bow
direction

FWD mark
FWD mark

6-18
6.2.3 LNA

Required tools:

Torque wrench (8mm)


Cross screw driver
Spanner (8mm)

(1) Turn off the BDE power switch.

(2) Open the Radome.( Refer to Chapter 6.2.2)

(3) Disconnect two LNA coaxial cables.


(Spanner 8mm)
LNA cable(RX)

LNA cable(TX)

(4) Remove two mounting screws, cable clamps.


(Cross screw driver)
Remove two coaching clips.
Cut cable clamp. (Nipper)
Cut cable clamp

(5) Disconnect LNA-ANT coaxial cable.

6-19
(6) Remove seven mounting screws, cable clamp
and coaching clip to take off the LNA.
(Cross screw driver)

(7) Re-assemble by doing the reverse procedure.

Note: Coaxial connector tightening torque : 0.59Nm

(8) Fixing by a cable clamps or coaching clips in the


position which carried out marking to the LNA cable.

6-20
6.2.4 ADU

Required tools:

Torque wrench (8mm)


Hex wrench (2.5mm, 3mm, 4mm)
Cross screw driver
Spanner (8mm)

(1) Turn off the BDE power switch.

(2) Open the Radome.( Refer to Chapter 6.2.2)


GPS cable

(3) Disconnect ADU_IN coaxial cable, two LNA coaxial


cables and GPS cable.
(Spanner 8mm)

ADU_IN cable

LNA cable (RX)


LNA cable (TX)

(4) Remove four mounting screws to take off the ADU.


(Hex wrench 4mm)

6-21
(5) Disconnect Motor cable to take off the ADU.
Rotate ADU 90and remove two mounting screws to take off the ADU.
(Cross screw driver)

Motor cable

(6) Remove four mounting screws to take off the attachment-L from ADU.
(Cross screw driver, Hex wrench 4mm)

Attachment-L

(7) Remove five mounting screws to take off the attachment-R from ADU.
(Cross screw driver, Hex wrench 4mm)

Attachment-R

(8) Re-assemble by doing the reverse procedure.

Note: Coaxial connector tightening torque : 0.59Nm

6-22
6.2.5 GPS Antenna

Required tools:

Torque wrench (8mm)


Cross screw driver
Spanner (8mm)

(1) Turn off the BDE power switch.

(2) Open the Radome.( Refer to Chapter 6.2.2)

(3) Disconnect GPS coaxial cable.


(Spanner 8mm)

(4) Remove two mounting screws and cable clamps.


(Cross screw driver)

6-23
(5) Remove two mounting screws. (Cross screw driver)
Cut a cable clamp.
GPS Antenna

Cut a cable clamp

(6) Re-assemble by doing the reverse procedure.

6-24
6.2.6 Motor

NOTE
As for the timing belt of each axis, the tension is managed.
The motor replacing must be managed the tension of the timing belt.
Before replacing them, put the marking or use the instrument that can manage the
tension of the timing belt.

Required tools:

Hex wrench (2.5mm, 3mm)


Scriber(Marking-off pin) or Felt-tipped marker
(Belt tensometer)

6.2.6.1 AZ motor

(1) Turn off the BDE power switch.

(2) Open the Radome. ( Refer to Chapter 6.2.2)

(3) Mark to the place where the roller end face of


the motor fixation board has come in contact
with the Azimuth driving part.
Mark at least 2points or more.
(Scriber or Felt-tipped marker)

Motor fixation board


Marking
(4) Disconnect AZ motor cable.
Note: Take care cables and pins before disconnecting.

AZ motor cable

6-25
(5) Remove the four pieces of M4 screw of the
motor fixation board.
(Hex wrench 3mm)

(6) Remove the timing belt from the AZ motor.


Note: Do not bend and twist of the timing belt.

Direction of motor slide and


timing belt tension adjustment.

Timing belt

(7) Remove the AZ motor and rotate it forward by 90.

AZ motor

(8) Put the AZ motor on the Radome base.


Remove the AZ motor after rotating the Azimuth
driving part.
Direction of Azimuth
driving part rotation.

Radome base

(9) Prepare a replacement AZ motor assembly.


AZ motor assembly code: MPEM30222

6-26
(10) Put the AZ motor on the Radome base so that the
connector come to a left side.
Rotate the motor installation part of the Azimuth
driving part and arrange it above the AZ motor.

Motor installation part

AZ motor connector Radome base

(11) Insert the AZ motor to the motor installation part.


Rotate the AZ motor by 90 when insert it.

AZ motor

(12) Arrange the timing belt in the AZ motor.


Arrange the timing belt between idler-pulley.
Note: Do not bend and twist of the timing belt.

Timing belt

Idler-pulley

(13) Fixing the screw by adjust the roller end face of Direction of motor slide and
the motor fixation board at the position in which timing belt tension adjustment.
it marked the Azimuth driving part.
(Hex wrench 3mm)

Or, adjust at the position in which the tension of


the timing belt becomes 44N and fixing the screw.

Marking

6-27
(14) Check belt tension.

The belt tension (Td) should be 2.9N when


the center of the pulley is bended with 0.6mm (d).

(15) Reconnect the AZ motor connector.

6-28
6.2.6.2 EL motor

(1) Turn off the BDE power switch.

(2) Open the Radome. ( Refer to Chapter 6.2.2)

(3) Mark to the place where the roller end face of


the motor fixation board has come in contact
with the Azimuth driving part.
The marking position is arbitrary.
(Scriber or Felt-tipped marker)

motor fixation board

Marking
EL motor

(4) Disconnect EL motor cable.


Note: Take care cables and pins before disconnecting.

(5) Remove four mounting screws.


(Hex wrench 3mm)

(6) Remove a timing belt to take off EL motor.


Note: Do not bend and twist of the timing belt.

Direction of motor slide and


timing belt tension adjustment.

Timing belt

(7) Prepare a replacement EL motor assembly.


EL motor assembly code: MPEM30224

6-29
(8) Insert the EL motor to the Azimuth driving part.
Note: Do not bend and twist of the timing belt.

(9) Arrange the timing belt in the EL motor.


Arrange the timing belt between idler-pulley.

Idler-pulley

Motor pulley

(10) Fixing the screw by adjust the roller end face of


the motor fixation board at the position in which
it marked the Azimuth driving part.
Or, adjust at the position in which the tension
of the timing belt becomes 44N and fixing the screw.

Direction of motor slide and


timing belt tension adjustment.

Marking

(11) Check belt tension.


The belt tension (Td) should be 2.9N when
the center of the pulley is bended with 1.8mm (d).

(12) Reconnect the EL motor cable.

6-30
6.2.6.3 XEL motor

(1) Turn off the BDE power switch.

(2) Open the Radome. ( Refer to Chapter 6.2.2)

(3) Mark to the place where the roller end face of


the XEL motor has come in contact with the arm.
The marking position is arbitrary.
(Scriber or Felt-tipped marker) arm

Marking

XEL motor

(4) Disconnect XEL motor cable.

(5) Remove four mounting screws.


(Hex wrench 2.5mm)

(6) Remove a timing belt to take off XEL motor.


Note: Do not bend and twist of the timing belt. Timing belt

Direction of motor slide and


timing belt tension adjustment.

(7) Prepare a replacement EL motor assembly.


XEL motor assembly code: MPEM30223

(8) Arrange the timing belt in the XEL motor.


Timing belt
Arrange the timing belt between idler-pulley.
Note: Do not bend and twist of the timing belt.

Idler-pulley

6-31
(9) Fixing the screw by adjust the roller end face of
the XEL motor at the position in which it marked
on the arm.
Or, adjust at the position in which the tension of
the timing belt becomes 15.8N and fixing the screw.

Direction of motor slide and


timing belt tension adjustment.

arm

Marking

XEL motor

(10) Check belt tension.


The belt tension (Td) should be 1.0N when
the center of the pulley is bended with 0.5mm (d).

(11) Reconnect the connector.

6-32
6.2.7 Junction Board
Required tools:
Cross screw driver

(1)Turn off the BDE power switch.

(2)Remove four mounting screws.


(Cross screw driver)

(3)Disconnect the flat cable which has connected BDE and JB.

BDE

Flat cable

JB

(4)Remove six mounting screws.


(Cross screw driver)

(5)Re-assemble by doing the reverse procedure.

6-33
6.3 Replacement procedures for JUE-251

Turn off the BDE power switch and then execute these replacement works.

6.3.1 ADE

Required tools:
Torque wrench (M8: Opposite side 13mm)
Spanner (13mm)

(7) Remove a vinyl tape and self bonding tape.

Vinyl tape
Self bonding tape

(8) Disconnect ADE-BDE cable.

ADE-BDE Cable

(9) Remove four ADE fixing bolts.


(Spanner 13mm)

6-34
(10) Set new ADE and re-assemble by doing the reverse
procedure.

Note:
Install the Radome with pointing its FWD mark to
bow direction.
Fasten the bolts with 20Nm (max. 27Nm) torque
of reference.
Spread the silicon sealant mounting surface of bolts.
After installation, execute the waterproof processing
to the connecter part of ADE-BDE cable with the
self-bonding tape in accordance with the installation
manual.

Stern
direction Bow
direction

FWD mark FWD mark

6-35
6.3.2 Antenna Assy

Required tools:
Torque wrench (8mm)
Hex wrench (3mm, 4mm)
Cross screw driver
Spanner (8mm)

(1) Remove six mounting screws to take off


Radome. (Hex wrench 4mm)

(2) Disconnect LNA-cable.


(Spanner 8mm)

6-36
(3) Disconnect motor cable.

Remove two mounting screws and colors.


Remove a mounting screw and cable clamp.
(Cross screw driver)

(4) Remove three mounting screws and cable clamps.


(Cross screw driver)

(5) Remove six mounting screws to take off the


Antenna assy. (Hex wrench 3mm)

(6) Disconnect GPS cable.


(Spanner 8mm)

Remove six mounting screws to take off


GPS cable
the GPS cable.(Hex wrench 4mm)

(7) Re-assemble by doing the reverse procedure.

Note: Coaxial connector tightening torque : 0.59Nm

6-37
6.3.3 LNA

Required tools:

Torque wrench (8mm)


Hex wrench (2.5mm, 3mm, 4mm)
Cross screw driver
Spanner (8mm)

(9) Remove the Antenna assy.( Refer to Chapter 6.2.2)

ADU_IN
(10) Disconnect ADU_IN cable and two LNA cables.
(Spanner 8mm)

TX

RX

(11) Remove the LNA part.

(12) Remove eight mounting screws and cable clamps


to take off the LNA.
(Cross screw driver)

(13) Re-assemble by doing the reverse procedure.

Note: Coaxial connector tightening torque : 0.59Nm

6-38
6.2.4 ADU

Required tools:

Torque wrench (8mm)


Hex wrench (2.5mm, 3mm, 4mm)
Cross screw driver
Spanner (8mm)

(9) Remove the Antenna assy.( Refer to Chapter 6.2.2)

ADU_IN
(10) Disconnect ADU_IN cable and two LNA cables.
(Spanner 8mm)

TX

RX

(11) Remove the LNA part.

(12) Remove the ADU.

(13) Re-assemble by doing the reverse procedure.

Note: Coaxial connector tightening torque : 0.59Nm

6-39
6.3.5 GPS Antenna

Required tools:

Torque wrench (8mm)


Hex wrench (2.5mm, 3mm, 4mm)
Cross screw driver
Spanner (8mm)

(7) Remove the Antenna assy.( Refer to Chapter 6.2.2)

(8) Remove two mounting screws and cable clamp


to take off the GPS Antenna.
(Cross screw driver)

(9) Re-assemble by doing the reverse procedure.

6-40
6.3.6 Motor

NOTE
As for the timing belt of each axis, the tension is managed.
The motor replacing must be managed the tension of the timing belt.
Before replacing them, put the marking or use the instrument that can manage the
tension of the timing belt.

Required tools:

Hex wrench (2.5mm,4mm)


Scriber(Marking-off pin) or Felt-tipped marker
(Belt tensometer)

6.3.6.1 AZ motor

(16) Remove six mounting screws to take off


Radome. (Hex wrench 4mm)

(17) Mark to the place where the roller end face of


the motor fixation board has come in contact
with the Antenna assy.
Marking
Mark at least 2points or more.
(Scriber or Felt-tipped marker)

AZ motor cable

(18) Disconnect AZ motor cable.


Note: Take care cables and pins before disconnecting.

6-41
(19) Remove four mounting screws.
(Hex wrench 2.5mm)

(20) Remove a timing belt to take off AZ motor. Direction of motor slide and

Note: Do not bend and twist of the timing belt. timing belt tension adjustment.

(21) Replace new AZ motor.( Hex wrench 2.5mm)


AZ motor assembly code: MPEM30232

(22) Fix the AZ motor accurately into timing belt by hanging on.
Note: Do not bend and twist of the timing belt.

(23) Fixing the screw by adjust the roller end face of


the motor fixation board at the position in which
it marked the Antenna assy. Mark
Or, adjust at the position in which the tension
of the timing belt becomes 11N and fixing the screw.

(24) Check belt tension.


The belt tension (Td) should be 1.0N when
the center of the pulley is bended with 1.0mm (d).

(25) Reconnect the AZ motor cable.


Note: Take care cables and pins before disconnecting.

6-42
6.3.6.2 EL motor

(13) Remove six mounting screws


to take off Radome. (Hex wrench 4mm)

(14) Mark to the place where the roller end face of


the motor fixation board has come in contact
with the Antenna assy.
Mark at least 2points or more.
(Scriber or Felt-tipped marker) Marking

EL motor cable
(15) Disconnect EL motor cable.
Note: Take care cables and pins before disconnecting.

(16) Remove four mounting screws. (Hex wrench 2.5mm)

(17) Remove a timing belt to take off EL motor.


Note: Do not bend and twist of the timing belt. Direction of motor slide and
timing belt tension adjustment.

(18) Replace new EL motor. ( Hex wrench 2.5mm)


EL motor assembly code: MPEM30231

(19) Fix the EL motor accurately into timing belt by hanging on.
Note: Do not bend and twist of the timing belt.

6-43
(20) Fixing the screw by adjust the roller end face of
the motor fixation board at the position in which
it marked the Antenna assy.
Or, adjust at the position in which the tension Mark
of the timing belt becomes 11N and fixing the screw.

(21) Check belt tension.


The belt tension (Td) should be 1.0N when
the center of the pulley is bended with 1.0mm (d).

(22) Reconnect the EL motor cable.


Note: Take care cables and pins before disconnecting.

6-44
6.3.7 Junction Board
Required tools:
Cross screw driver

(1)Turn off the BDE power switch.

(2)Remove four mounting screws.


(Cross screw driver)

(3)Disconnect the flat cable which has connected BDE and JB.

BDE

Flat cable

JB

(4)Remove six mounting screws.


(Cross screw driver)

(5)Re-assemble by doing the reverse procedure.

6-45
6.4 Operation check after unit replacement

Confirm that the JUE-501/JUE-251 works normally after replacing any unit.

(1) Confirm that CS PS READY status is displayed in the LCD screen of Handset after 5
or 6 minutes past from power switch ON.
(2) Select [1 STATUS] > [1 RX] > [1 REC] from Handset and then confirm that receiving
level is upper than 55.
(3) Confirm that Voice, FAX, Standard IP, Streaming IP and SMS communication can be
carried out normally.
(4) Display the alarm pack and confirm alarm is not detected.

6-46
CHAPTER 7. Service menu
Service menu provides serviceman with various setting and tests. Service menu is entered by
log-in with serviceman authority.

7.1 Serviceman log-in (Web interface)

With below sequence, you can log-in Serviceman menu.


We assume here the Operation System of your PC is Microsoft Windows XP and JUE-501/JUE-251 is running
under the initial settings.

Set your PC
1. Open the [Start] menu from the Desktop and click [Control Panel].
[Control Panel] window will appear.

Fig. 7.1a Control Panel window

2. Double-click the icon labeled [Network Connections].


[Network Connections] window will be displayed.

7-7
3. Select [Local Area Connection] and right-click, then click [Properties] from displayed menu.
[Local Area Connection Properties] dialogue box is displayed.
Confirm that [General] tab is displayed on the front of the screen.

Fig. 7.1b Network Connections window

7-8
4. Select [Internet Protocol (TCP/IP)] and click [Properties] button.
[Internet Protocol (TCP/IP) Properties] dialogue box is displayed.
Select [Obtain an IP address automatically]. (In the case of connecting your PC to User LAN.)
cf. If you want to set your IP address manually, check your JUE-501/JUE-251 Ethernet settings. The
initial settings are:
IP address 192.168.128.100
Subnet Mask 255.255.255.0
Then, setting of your PC might be
IP address 192.168.128.101
Subnet Mask 255.255.255.0
Default gateway 192.168.128.100
Select [Obtain DNS server address automatically]. (In the case of connecting your PC to User LAN.)
When you set IP address manually, select [Use the following DNS server address].
Input *192.168.128.100 to the [Preferred DNS server] box and remain blank in the [Alternate DNS
server] box.
*
We explain here with the assumption of factory default. In practice, enter the IP Address of main unit.

Fig. 7.1c Local Area network properties

7-9
*******************In the case of connecting your PC to JRC LAN*******************
JRC LAN does not support DHCP server function. So manual-PC-setup is needed to connect your PC to
JRC LAN port.
Select [Use the following IP address] on the [General] tab page of [Internet Protocol (TCP/IP)
Properties] dialog box.
The settings of JRC LAN port are:

IP address 192.168.60.243
Subnet Mask 255.255.255.0

Then, setting of your PC might be

IP address 192.168.60.100
Subnet Mask 255.255.255.0
Default gateway 192.168.60.243

Select [Use the following DNS server addresses].


Input 192.168.60.243 to the [Preferred DNS server] box and remain blank in the [Alternate DNS
server] box.
**********************************************************************************

5. Click [OK] button.


Screen is returned to [Local Area Connection Properties] dialogue box.

6. Click [OK] button.


If message of rebooting is displayed, reboot the PC.

7-10
Connect your PC to User LAN port of JUE-501/JUE-251
Connect your PC to User LAN port with Ethernet cable. JUE-501/JUE-251 recognizes the type of Ethernet
cable (cross or straight) automatically. A maximum of total 32W PoE (Power over Ethernet) is available on
User LAN.

RJ-45

Ethernet
cable

To Access Web Menu

Launch*1 your Web browser*2 and enter [192.168.128.100]*3 to the URL box. Then press [Enter] key.

*1
Your PC must be in the same network with main unit (refer to [Set your PC], P6-2).
*2
While JUE-501 / JUE-251 officially supports Microsoft Internet Explorer7 and Mozilla Firefox3.6, their upper
version can be available when they have compatible system.
*3
We explain here with the assumption of factory default. In practice, enter http://[main unit IP Address]/ to the
URL box of your Web browser.

7-11
Dashboard screen will appear. Click Login button on headline.

Login screen will appear. Enter User Name JRC and Secret Code 9998.

Service menu will appear on the bottom of the [menu panel] which is located on the left side of the Web browser.

NOTE

DO NOT disclose [Serviceman] password to the customer.


Incorrect setting may cause malfunction.

7-12
7.1.1 Setting menu
In this menu, service man can change WRF settings.

NOTE
Setting of the parameters in this screen is remained in effective, although you reboot the
equipment.
Incorrect setting may cause malfunction.

1)
2)
3)
4) 6)
5)

Fig. 7.1.1 Setting Screen

Table 7.1.1 Contents of Setting Screen


WRF
The switching condition between Wide band filter and narrow band filter is set up on this table.
Narrow band filter is used to prevent interference from any other radio waves. Wide band filter is used
for a navigation system to receive the satellite signal directly. Narrow band filter is used as a default.
Display Contents
1) Cycle Cycle time for monitoring converted value of Analog to
Digital (A/D).
2) Threshold for wide-narrow Threshold to switch wide band filter to narrow band filter.
JUE-501/JUE-251 switches the filter to narrow filter when
A/D value above Threshold for wide-narrow is recorded
Number of cycle times for wide-narrow times.
3) Threshold for narrow-wide Threshold to switch narrow band filter to wide band filter.
JUE-501/JUE-251 switches the filter to wide filter when A/D
value below Threshold for narrow-wide is recorded
Number of cycle times for narrow-wide times.
4) Number of cycle times for The number of times of exceeding the threshold required to
wide-narrow change the filter to narrow band filter.
5) Number of cycle times for The number of times of exceeding the threshold required to
wide-narrow change the filter to wide band filter.
6) Set Register the WRF setting

7-13
7.1.2 Test Config menu

Set the parameters used for operation test.

NOTE

Reconfigure the parameters as follows, when you complete Test Config screen.
Setting of the parameters in this screen is remained in effective, although you reboot the
equipment.
Incorrect setting may cause malfunction.

1)
2)
3)
4)
5)
6)
7)

Fig.7.1.2 Test Config Screen

Table 7.1.2 Contents of Test Config Screen


Display Contents
1) ADU Mode Select GYRO when GYRO I/F BOX (NQA-2066A) is
connected to JUE-501/JUE-251 and operation is carried out as
Gyro tracking mode.
Select Default for the rest case. (Automatic tracking mode.)
2) Step Track Set the automatic satellite-tracking function ON (permission)/
OFF (stop).
* When "OFF" is selected, JUE-501/JUE-251 tracks satellite only by its
rate sensor. Communication will be impossible in about 30 minutes.

3) HD Enter ships heading manually (within the range of 0 to 359)


4) AZ Enter antenna Azimuth angle (within the range of 0 to 359)
5) EL Enter antenna Elevation angle (within the range of 0 to 90)
6) Servo SW Set the motor control of ADE antenna unit to ON or OFF.
7) Rate Sense Set the rate sensor function of ADE antenna control unit to ON
or OFF.
*Rate sensor is a sensor to correct the ship motion.

7-14
7.1.3 Manual Control menu
Operate system in test mode. Test mode can check whether the system and the optional terminals
are working well or not.
To enter the Test Mode, click Test Mode button in the Mode section. To switch from Test Mode
(Manual Control Mode) to Normal Mode, system reboot is required.

NOTE
Setting of the parameters in this screen will be discarded when system is rebooted.

1) Distress testing has not been supported yet.

2) To use test mode (functions below), click


3) Test Mode button and then the set
buttons of Test Mode will be activated.

4)

5)

6)

7)
8)
9)
10)

11)

Fig.7.1.3 Manual Control Screen

7-15
Table 7.1.3 Contents of Manual Control Screen
Display Contents
1) Distress-Test Mode Distress testing has not been supported yet.
2) Mode-Status Normal Mode is displayed in normal state.
Test Mode is displayed when the Test Mode button has
clicked.
3) Mode-Set Enter the Test Mode.
4) Handset-Key Test Key test of the Handset is executed.
Key Test and the name of pushed button are displayed on the
LCD of the Handset when the Set button has been clicked.
Confirm whether the Handset is working well or not by
pushing some buttons of the Handset.
5) ADE-AZ/EL Enter antenna Azimuth angle (within the range of 0 to 359)
and Elevation angle (within the range of 0 to 90).
6) Telephony-Port Port selection to execute functions below.
7) Telephony-Loop Back The voice spoken to the telephone-microphone will loop back
and is heard from the telephone-speaker.
Check the microphone and the speaker of the telephone by this
function.
8) Telephony-Audio Level Select the audio level of the telephone from Normal and High.
9) Telephony-Ring Ring testing of the telephones. Select a service type to ring and
click the Set button.
The telephones set to the service type on the Telephony Screen
will ring.
10) Telephony-Tone Howler tone will be heard from the off-hooked-telephones.
11) Option-Buzzer Ring testing of the option buzzers. Select a service type to
ring. The buzzers set to the service type on the Option Screen
will ring.

7-16
7.1.4 JRC LAN menu

Set the JRC LAN and Remote Maintenance settings.

NOTE
Setting of the parameters in this screen is remained in effective, although you reboot the
equipment. Incorrect setting may cause malfunction.

Changing these settings may cause failure in connecting with any other JRC devices on JRC
LAN.

Changing Remote Maintenance settings may cause failure in establishing connection for
remote maintenance, which causes insufficient support.

JRC LAN Setting sets the IP address for each navigation devices. It also sets a maximum of five
routing tables for JRC LAN.

1)
2)
3)
4)
5)
6)
7)
8)
9)

10) 11) 12) 13)

Fig.7.1.4a JRC LAN Setting Menu

Table 7.1.4 Contents of JRC LAN Setting Menu


Display Contents
1) JRC LAN IP The IP address of the JRC LAN port of JUE-501/JUE251.
2) JRC LAN Subnet Mask The Subnet Mask to define the range of JRC LAN.
3) GPS IP The IP address where the JUE-501/JUE-251 receives the
external GPS information.
System reboot is required to apply this setting.
4) Gyro IP The IP address where the JUE-501/JUE-251 receives the Gyro
information.
System reboot is required to apply this setting.
5) GPS & Gyro Port The port number to receive the information of Gyro and GPS.
System reboot is required to apply this setting.

7-17
6) JRC LAN GW IP The default gateway for JRC LAN. This parameter wont be
necessary for now.
System reboot is required to apply this setting.
7) RMS IP The IP address to multicast Alarmpack information of
JUE-501/JUE-251.
System reboot is required to apply this setting.
8) RMS Port The port number to multicast Alarmpack information of
JUE-501/JUE-251.
System reboot is required to apply this setting.
9) Inm-C IP The IP address of Inmarsat-C. The PCs on User LAN can
access to Inmarsat-C on JRC LAN by setting this column.
System reboot is required to apply this setting.
10) Routing Table-Target IP The target network address of the routing.
The default Target IP on the first line (192.168.110.0) is the
network address of the VDR LAN.
11) Routing Table-Subnet Mask The Subnet Mask to define target network.
12) Routing Table-Gateway IP The gateway IP address of the routing.
The default Gateway IP on the first line (192.168.60.254) is
the router IP address of the VDR LAN.
13) Routing Table-Set / Del Set / Delete the routing rule.

Fig.7.1.4b Example of JRC LAN

Terminals on JRC LAN can access to the terminals on User LAN, but the reverse is not true. Only
Inmarsat-C can be accessed from User LAN.

7-18
Although some functions are unavailable on JRC LAN, terminals on JRC LAN can access to the
internet like the terminals on User LAN.

Table 7.1.4b Comparison between User LAN and JRC LAN

Function User LAN JRC LAN


DHCP
MAC Filter
1 by 1 NAT
IP Masquerade *
PPPoE
WAN Filter
Packet Filter
VPN
Packet Data Activate
* A Profile need to be set up on the WAN Profile Screen.

Remote Maintenance sets the profile of connection for remote maintenance.

1)
3)
2)

6)
4) 7)
8)
9) 11)
5) 10)

Fig.7.1.4c Remote Maintenance Menu (Simple Mode)

Click Advance button for detail settings.

1)
3)
2)

6)
4) 7)
8)
9)
11)
5) 10)
12)
13)
14)
16)

15)

Fig.7.1.4d Remote Maintenance Menu (Advanced Mode)

7-19
Table 7.1.4c Contents of Remote Maintenance Menu
ISDN Dialup
Remote maintenance by ISDN Dialup is achieved by 64k PPP (CS) connection. To enable the remote
maintenance by ISDN, select Enable to ISDN Dialup. Your customer can not receive 64k UDI
call when Enable is selected to ISDN Dialup.
Display Contents
1) Enable / Disable Use or non-use of the remote maintenance by ISDN Dialup.
Remote Maintenance by ISDN is not supported if Disable is
selected.
2) Client IP The IP address set to the client when the remote maintenance by
ISDN Dialup is used.
3) Set Register the ISDN Dialup setting
WAN Profile
This WAN Profile is used for remote maintenance on PS connection. The PS connection is established
by SMS (Remote Activate function).
Display Contents
4) Set Default Load the default settings.
5) Advance / Simple Mode selector.
6) Remote Activate Enable / Disable establishing PS connection by SMS.
Remote Maintenance by PS connection is not supported if
Disable is selected.
7) Service Type Fixed to Standard Only. (Standard service is used for Remote
Maintenance.)
8) APN Fixed to SIM default.
9) APN User / Password Blank as a default. Enter the user name and password if needed.
10) Global IP Fixed to Dynamic.
11) Set Register the APN settings.
12) Connection Mode Fixed to 1 by 1 NAT.
13) Packet Detect Activate Fixed to Disable.
14) WAN Filter Pass Only VPN.
15) VPN The Remote Maintenance is achieved through VPN.
16) Set Register the Advanced settings.

Fig.7.1.4e Example of Remote Maintenance on PS connection

7-20
7.2 Serviceman log-in (Handset)

With below sequence, you can log-in Serviceman menu with handset.

Idle screen
APAC:E143.5
Press MENU button and open the TOP menu.
14:03 UTC
READY
1 Status
2 SMS TOP menu screen
Press arrow keyto move the cursor, then select
READY
9 Admin 0 Serviceand press OK.
0 Service
READY
Secret Code
Secret code authentication screen
Enter secret code (9998). Entered figure is
READY
Secret Code echoed as ****.
****
READY
1 Tst Config Service menu screen
This screen is displayed when the secret
2 JRC LAN
code is authenticated.
CS PS READY
Error screen
Error screen
Error
This screen is displayed in a moment, and the screen is returned
to TOP menu screen at once.
CS PS READY

Fig. 7.2 Flow of Serviceman log-in

NOTE

DO NOT disclose [Serviceman] password to the customer.


Incorrect setting may cause malfunction.

7-21
7.2.1 Tst Configuration
Set the parameters used for operation test.

NOTE

Reconfigure the parameters as follows, when you complete Tst Config screen.
Setting of the parameters in this screen is remained in effective, although you reboot the
equipment.
Incorrect setting may cause malfunction.

Tst Config menu contains 1.ADE menu and 2.BDE menu.


1.ADE controls PA output, ADU mode, step track, antenna angles, ADE motor and rate sensor.
On the other hand, 2.BDE edits antenna position, date and time.

9 Ad m i n
0 S e r vi c e
READY
1 Ts t C o n f i g 1 AD E
2 J R C L AN 2 BDE
C S P S R E AD Y CS PS READY

Service menu screen Tst Config menu

Fig. 7.2.1a menus of Tst Config

7-22
(A-1) PA ON/OFF
Set the High Power Amplifier ON (use)/ OFF (non-use).
ON is set in regular operation.
Any communication with satellite can not work, when PA output set to OFF.

9 Ad m i n
0 S e r vi c e

1 Ts t CREADY
onfig
2 J R C L AN

1 AD E
2 BDE PA Output setting
CS PS READY
1 PA O u t p u t ON
2 AD U M o d e OFF
CS PS READY
CS PS READY


Returns to previous

Fig. 7.2.1b PA Output setting

Please reboot system to enable the setting.

(A-2) ADU Mode


This menu sets the ADU mode.
*Select [GYRO] when GYRO I/F BOX (NQA-2066A) is connected to JUE-501/251
and operation is carried out as GYRO tracking mode.
*Select [DEFAULT] for the rest case.

9 Ad m i n
0 S e r vi c e

1 Ts t CREADY
onfig
2 J R C L AN

1 AD E ADU mode setting


2 BDE
CS PS READY Default
1 PA O u t p u t
2 AD U M o d e G yro

CS PS READY Test

Returns to previous

Fig. 7.2.1c ADU mode setting

Please reboot system to enable the setting.

7-23
(A-3) Step Track
Set the automatic satellite-tracking function to ON (permission)/ OFF (stop).
ON is set in regular operation.
There is a possibility that the antenna does not track to satellite by OFF setting of
this column, when the position of ship moves.

9 Ad m i n
0 S e r vi c e

1 Ts t CREADY
onfig
2 J R C L AN

1 AD E
2 BDE Step track setting
CS PS READY
2 AD U M o d e ON
3 St e p Tr a c k OFF
CS PS READY
CS PS READY


Returns to previous

Fig. 7.2.1d Step track setting

7-24
(A-4) AZ
Enter antenna Azimuth angle (within the range of 0 to 359).

9 Ad m i n
0 S e r vi c e

1 Ts t CREADY
onfig
2 J R C L AN

1 AD E Enter Azimuth angle


2 BDE
CS PS READY AZ
3 St e p Tr a c k
359
4 AZ
CS PS READY CS PS READY

Returns to previous

Fig. 7.2.1e AZ setting


(A-5) EL
Enter antenna Elevation angle (within the range of 5 to 90).

9 Ad m i n
0 S e r vi c e

1 Ts t CREADY
onfig
2 J R C L AN

1 AD E Enter Elevation angle


2 BDE
CS PS READY EL
4 AZ
45
5 EL
CS PS READY CS PS READY


Returns to previous

Fig. 7.2.1f EL setting


(A-6) HD
Enter ship's heading manually (within the range of 0 to 359).

9 Ad m i n
0 S e r vi c e

1 Ts t CREADY
onfig
2 J R C L AN

1 AD E Enter Heading angle


2 BDE
CS PS READY HD
5 EL
359
6 HD
CS PS READY CS PS READY

Returns to previous

Fig. 7.2.1g HD setting

7-25
(A-7) Servo
Set the motor control of ADE antenna unit to ON or OFF.
ON is set in regular operation.
Antenna control is impossible when it is set to OFF.

9 Ad m i n
0 S e r vi c e

1 Ts t CREADY
onfig
2 J R C L AN

1 AD E Servo switch setting


2 BDE
CS PS READY ON
6 HD
7 S e r vo OFF
CS PS READY CS PS READY

Returns to previous

Fig. 7.2.1h Servo setting

(A-8) Rate Sens


Set the Rate sensor function of ADE antenna control unit to ON or OFF.
ON is set in regular operation.
OFF setting of this column may cause communication failure due to the
deterioration of antenna-tracking performance.

9 Ad m i n
0 S e r vi c e

1 Ts t CREADY
onfig
2 J R C L AN

1 AD E Rate sensor switch setting


2 BDE
CS PS READY ON
7 S e r vo
8 Rate Sens OFF
CS PS READY CS PS READY

Returns to previous

Fig. 7.2.1i Rate Sens setting


Rate Sens will be fault if the antenna is not pointing correct direction when
Control error or Rate sensor error of ADE is occurred and is improved by setting
this column to OFF.
Exchange the Rate sensor even performance of antenna is improved by above
setting.

7-26
(B-1) Position
Set the ship position by manual-input, when JUE-501/251 cannot receive GPS data.

9 Ad m i n
0 S e r vi c e
Switch left/right screen
1 Ts t CREADY
onfig by these buttons.
2 J R C L AN
Position menu
1 ADE
2 BDE
Valid Valid
CS PS READY
1 Position ON OFF
2 Ti m e & D a t e CS PS READY CS PS READY
CS PS READY

Select North/South

Latitude Latitude
N S
CS PS READY CS PS READY

Input the latitude

Latitude
90.00-00
CS PS READY

Select East/West

Longitude Longitude
E W
CS PS READY CS PS READY

Input the longitude

Longitude
180.00-00
CS PS READY
Returns to previous

Fig. 7.2.1j Setting flow of Position menu

NOTE
Set the Valid to OFF in normal operation.
Position data is not updated when set to ON, even it is received by the internal GPS.

7-27
(B-2) Time & Date

9 Ad m i n
0 S e r vi c e

1 Ts t CREADY
onfig
2 J R C L AN

1 ADE
2 BDE Time & Date menu
CS PS READY Valid
1 Position Valid
2 Ti m e & D a t e ON OFF
CS PS READY CS PS READY CS PS READY

Input date

Date
31/12/2012

Input time

Time
23.59.59


Returns to previous

Fig. 7.2.1k Setting flow of Time & Date menu

NOTE

Set the Valid to OFF in normal operation.


Position data is not updated when set to ON, even it is received by the internal GPS.

7-28
7.1.2 JRC LAN
Set the JRC LAN.

NOTE
Setting of the parameters in this screen is remained in effective, although you reboot the
equipment. Incorrect setting may cause malfunction.

Changing this setting may cause failure in connecting with any other JRC devices on JRC
LAN.

This menu sets the IP address of JRC LAN port on back panel.

9 Ad m i n
0 S e r vi c e

READY
1 Tst Config IP?
2 JRC LAN 1 92168060243
C S P S R E AD Y CS PS READY

Subnet Mask?
255255255000
CS PS READY
Returns to previous

Fig. 7.2.2a Setting flow of JRC LAN menu

7-29
CHAPTER 8. Software updating

NOTE
We recommend you to backup your settings before updating software though it doesnt reset your
settings.

Update JUE-501/JUE-251 software with following procedure a) to d).

* Do not connect any router or other equipments. Connect your PC directly to JUE-501/JUE-251.

a) Download the latest software for JUE-501/JUE-251


Confirm the website to check whether the latest software is uploaded or not, from the PC connected to Internet.
Download if the latest software is uploaded. (For details, refer to 8.1. Downloading the latest software)

b) Open Software Update screen


Connect your PC directly to JUE-501/JUE-251 with Ethernet cable and launch JUE-501/JUE-251 Web menu
system. Refer to [Sec. 7.1 Serviceman log-in (Web interface)] for details.
Open Software Update screen on your Web browser by selecting [Software Update] from menu panel.

c) Update the software of JUE-501/JUE-251


Select the file downloaded for software updating in step a) and click Update button. It may take more than 3
minutes to update application software as it may take more than 10 minutes to update main software. Do not
operate Web browser while you are updating software. (For details, refer to 8.2. Update software)

d) Confirm the updated software version


Confirm the software version after updating, to check that JUE-501/JUE-251 software is correctly updated or not.
(For details, refer to 8.3. Confirm the update software version)

8-1
8.1. Downloading the latest software

The latest software of JUE-501/JUE-251 is uploaded on the HP of Inmarsat.


The URL is as follows:
http://www.inmarsat.com/Support/FleetBroadband/Firmware.aspx

If the softwares version on the HP is larger than your JUE-501/JUE-251s software version, download the
software from HP.

Software version of JUE-501/JUE-251 can be displayed on the Handset screen with following operation:
<1> Status - <5> Unit Info - <2> Mainte No.- BDE-App

8-2
8.2. Update software

Note
Do not turn OFF the power supply of JUE-501/JUE-251 and/or PC during the software forwarding or
updating
Application-software forwarding or updating takes up to 3 minutes.
Main software updating can not be performed in main mode.

1. Click [Software Update] on the left [menu] panel.


[Software Update] screen will be displayed.

2. Click [Browse] button. Then file selection dialog will appear.

8-3
3. Select the file you have downloaded at the step a) or [8.1 Download the latest software] and click [Open].

4. Click [Update] button.


The [Update] button changes into disable (gray).
Wait until the [Update] button recovered and the update was completed.

8-4
5. Check the result.

NOTE
Please do not operate your Web browser until the result is printed on the screen.
It may take more than 3 minutes.
In the case of unresponsiveness in 5 minutes, please reload the Web page and retry
software updating with following the software updating procedure (on page 8-1 of this manual)
from a) to d).

[Success] is displayed when the update finished successfully. Then, reboot your system.
[Error] is displayed when the update has failed. Go to the next page.

8-5
When software update is failed
Update is failed when Update Error is printed on your Web browser.
Check the error code below. Reboot your JUE-501/JUE-251 and retry updating with following the software
updating procedure (on page 8-1 of this manual) from a) to d).
If software updating fails continuously or the system would not boot, try to software update in safe mode.
(Refer to 8.4. Software Updating Procedure in Safe Mode for details.)

Table 8.2 Software updating error code


Code Supposed cause
1 The system is under the software updating already.
2~13 and 17 Internal error.
14~16 The file you uploaded is wrong file.
21~31 It failed in uploading the file.

8-6
8.3. Confirm the updated software version

Check that the software version is correctly updated or not, from the following the Handset menu, <1> Status -
<5> Unit Info - <2> Mainte No. BDE-App
When the update is succeeded, BDE-App No. is changed to the same number as the [xxxx] of the software file
[JUE251-501_App_xxxx.jrc]

Unit

1 St a u s
2 SMS

5 Unit Info
6 ID 2.Mainte No. display screen

1 Ve r s i o n
ADE-Boot:
ADE Boot maintenance No.
0.1
ADE-Main:
2 Mainte No. OK ADE maintenance No.
20.00
BDE-Boot:
BDE Boot maintenance No.
01.00
3 Class BDE-Safe:
01.02 BDE Safe mode maintenance No.
BDE-Main:
01.02 BDE maintenance No.
4 ADE
BDE-App:
xx.xx BDE Application maintenance No.

5 BDE

6 MDM

7 Active SIM

8 Remote Mnt

8-7
8.4. Software Updating Procedure in Safe Mode

If the system would not boot or software updating fails continuously, try to software update in safe mode
with following procedure A) to E).

* Do not connect any router or other equipments. Connect your PC directly to JUE-501/JUE-251.
The IP address of the main unit is set to 192.168.128.100 in Safe Mode even when you have changed it in
Main Mode.

NOTE
We recommend you to backup your settings before updating software though software
update doesnt reset your settings.

A) Download the latest software for JUE-501/JUE-251


Confirm the website to check whether the latest software is uploaded or not, from the PC connected to Internet.
Download if the latest software is uploaded. (For details, refer to 8.1. Downloading the latest software)

B) Start JUE-501/JUE-251 in Safe Mode


Safe mode is available by turning on the power supply with the FN (function) button (right side button of the
Handset) pressed. (For details, refer to 8.4.1. Start in Safe Mode.)

C) Confirm the connection


JUE-501/JUE-251 software updating is executed by Web browser on your PC.
Prepare a PC and connect it to your JUE-501/JUE-251.
* Windows XP/Vista/7 32bit OS is required.
The IP address of the main unit is set to 192.168.128.100 in Safe Mode even when you have changed it in
Main Mode. To connect your PC with JUE-501/JUE-251, refer to [Sec. 7.1 Serviceman log-in (Web interface)].

D) Update software
Launch your Web browser* and enter 192.168.128.100 to the URL box. The Safe Mode screen will appear.
Click [Software Update] on the left [menu] panel. Then, Update the software by the downloaded software. (For
details, refer to 8.4.3 Update software in safe mode)
*
While JUE-501/JUE-251 officially supports Microsoft Internet Explorer7 and Mozilla Firefox3.6, their upper
version can be available when they have compatible system.

E) Confirm the updated software version


Confirm the software version after updating, to check that JUE-501/JUE-251 software is correctly updated or not.
(For details, refer to 8.3. Confirm the update software version)

8-8
8.4.1 Start in Safe Mode

In this subsection, the way of starting JUE-501/JUE-251 in safe mode is described. Software updating and
factory resetting is available in safe mode.

1. Turn OFF the power supply of JUE-501/JUE-251.

OFF

2. Turn ON the power supply of JUE-501/JUE-251 with pressing the FN (function) button (right side button of
the Handset).

FN button
(Right side button)

3. Leave your finger from FN button when Ready LED lamp of BDE lit in red.

READY LED

* Nothing is displayed on Handset when the system has been booted in safe mode.

8-9
8.4.2 Set your PC

The IP address of the main unit is set to 192.168.128.100 in Safe Mode even when you have changed it in
Main Mode. Do not connect any router or other equipments. Connect your PC directly to JUE-501/JUE-251.
For more information about connecting your PC with JUE-501/JUE-251, refer to [Sec. 7.1 Serviceman log-in
(Web interface)].

8-10
8.4.3 Update software in safe mode

Note
Do not turn OFF the power supply of JUE-501/JUE-251 and/or PC during the software forwarding or
updating
Application software forwarding or updating takes up to 3 minutes.
Main software forwarding or updating takes up to 10 minutes.

1. Launch your Web browser* and enter the URL box 192.168.128.100.
*
While JUE-501/JUE-251 officially supports Microsoft Internet Explorer7 and Mozilla Firefox3.6, their
upper version can be available when they have compatible system.
The Safe Mode screen will appear.

If you can not access the main unit, please check the IP address of your PC.

2. Click [Software Update] on the left [menu] panel.


[Software Update] screen will be displayed.

8-11
3. Click [Browse] button. Then file selection dialog will appear.

4. Select the file you have downloaded at the step a) or [8.1 Download the latest software] and click [Open].

8-12
5. Click [Update] button.
The [Update] button changes into disable (gray).
Wait until the [Update] button recovered and the update was completed.

6. Check the result.

NOTE
* Please do not operate your Web browser until the result is printed. It may take more
than 3 minutes.
* In the case of unresponsiveness in 5 minutes, please retry software updating with
following page D-8 of this manual from A) to E).

[Success] is displayed when the update finished successfully. Then, reboot your system.
[Error] is displayed when the update has failed. Go to the next page.

8-13
When software update is failed

Update is failed when Update Error is printed on your Web browser.


Check the error code below. Turn off your JUE-501/JUE-251 and retry updating by following the Software
Updating Procedure in Safe Mode (on page D-8 of this manual) from A) to E).

Table 8.4 Software updating error code


Code Supposed cause
1 The system is under the software updating already.
2~13 and 17 Internal error.
14~16 The file you uploaded is wrong file.
21~31 It failed in uploading the file.

8-14
Recovery procedure when software update is failed

1. Turn OFF the power supply of JUE-501/JUE-251.

2. Repeat from the 2nd step ([8.4.1 Start in Safe Mode]) of software updating procedure in safe mode (on
page D-8 of this manual).

OFF

Software downgrading procedure

If you have any problems caused by upgrading, you can downgrade the software.

A) Turn OFF the power supply of JUE-501/JUE-251.

B) Repeat from the 2nd step ([8.4.1 Start in Safe Mode]) of software updating procedure in safe mode (on
page 8-8 of this manual). Use [JUE251-501_App_xxxx.jrc] in CD-ROM, instead of the downloaded file
[JUE251-501_App_xxx.jrc].

8-15
Supplementary explanation

Return JUE-501/JUE-251 to the factory default with following a) to c) bellow.

a) Turn off JUE-501/JUE-251.

b) Turn on JUE-501/JUE-251 with reset button pressed. The reset button is on the back panel.
Press reset button with ball point pen, paperclip or something of that nature.
* Please do not press reset button forcefully. It may case a trouble.

Reset button

c) Release the reset button after the Ready LED on front panel lit in orange.

* Returning to the factory default is also available on Web interface with Admin users. For more information,
refer to [Sec. 6.5.9 Reset to Factory Default] of instruction manual.

8-16
8.5. Software Release History
Below table shows the release history of JUE-501/JUE-251 software and their changes they introduced.
BDE -App Adding Function Improvement
01.14 Initial release Initial release
- Multi-Voice function with Vocality Basics Multivoice - Character checking function of APN (Access Point Name) user name and
01.22 - Bridge mode for PS connection password is improved to accept special characters.
- User registration function for ISDN dialup from shore side

- The 2-wire telephone outgoing call and ISDN incoming/outgoing call are
01.23 - None
rarely impossible, these problems are improved.

8-17
CHAPTER 9. Troubleshooting
JUE-501 and JUE-251 has various functions shown below, they are useful for maintenance and
early finding of troubles. By [Diagnostic] menu, the self-diagnosis function checks the internal
circuitry of JUE-501/JUE-251 and displays its result at once. And by [Alarm Pack] menu, its
function automatically stores and displays an alarm data occurred in the system.

9.1 Diagnostic

To enter the Diagnostic screen, select Diagnostic from the left [menu] panel on Web browser (Authority more
than Admin is needed).

User can stack the syslog messages of JUE-501/JUE251 to user-specified server. A syslog server application which
can receive syslog protocol (no.514 UDP port) needs to be activated on the specified server PC. The level of
stacking data is defined by the user. Syslog messages with upper level will be stacked.

User can also confirm whether the line being allocated to JUE-501/JUE-251 is active or not by sending ping packet
from selected global IP address.

NOTE
Please do not display any other page or shut down your Web browser, while the ping
result is being reported on the page.
The service type to send ping packet is depending on the source IP address.
There is a possibility to get unexpected communication fee charged by sending and
receiving ping packet.
JRC is indemnified for any communication fee troubles using this function except as
outlined in the product warranty and by limitation of law.

9-1
9.2 Alarm Pack

9.2.1 Check Alarm Pack on Web browser

To enter the Alarmpack screen, open System Log menu on the left [menu] panel and select Alarmpack.
On this screen, current alarm information and alarm history (maximum 50 cases) can be displayed.

1) 2) 3) 4)

5) 6) 7) 8) 9) 10) 11)

12)
13) 14) 15) 16)
19)
17) 20) 21) 22) 23)

18) 20) 21) 22) 23)

Fig. 6.4.6.1a Alarmpack Screen

Table 6.4.6.1a Contents of Alarmpack Screen

Serial No.
1) IMEI No. International Mobile Equipment Identity number (15 digits) IMEI is the
unique number to identify the terminal.
2) JRC No. JRC serial number (7digits)
3) MAC 1 MAC address for Ext WAN Ethernet Port.
4) MAC 2 MAC address for User LAN Ethernet Port and JRC LAN Ethernet Port.
Maintenance No.
5) ADE-Boot ADE Boot maintenance number
9-2
6) ADE-Main ADE maintenance number
7) BDE-Boot BDE Boot maintenance number
8) BDE-Safe BDE Safe mode maintenance number
9) BDE-Main BDE maintenance number
10) BDE-App BDE Application maintenance number
11) Service Class Inmarsat Class number
8 is for FBB500 system and 9 is for FB250 system.
Buttons
12) File Displays Alarmpack in the CSV text format.
*If this function is executed by multiple PCs simultaneously, the file may
be damaged. In this case, obtain the file again.
* Follow the PC manual to save the data.
13) Expand (Shrink) All Displays (closes) Alarmpack all
14) Expand (Shrink) ADE Displays (closes) Alarmpack of ADE part for all the log
15) Expand (Shrink) BDE Displays (closes) Alarmpack of BDE part for all the log
16) Expand (Shrink) MDM Displays (closes) Alarmpack of MDM part for all the log
17) Current Current information
18) n Logged information (a maximum of 50 logs)
19) Time Logging time (DD/MMM/YYYY 000000) (UTC)
20) All Displays Alarmpack all for the selected log
21) ADE Displays Alarmpack of ADE part for the selected log
22) BDE Displays Alarmpack of BDE part for the selected log
23) MDM Displays Alarmpack of MDM part for selected the log

Each Alarm information has three partsADE (Above Deck Equipment) part, BDE (Below Deck Equipment)
part and MDM (MoDeM) part.

The detail explanation for each contents are described in [Sec. 9.2.3 Detail Explanation for Alarmpack Contents].

9-3
1. ADE part

Fig. 6.4.6.1b Alarmpack ADE part

2. BDE part

Fig. 6.4.6.1c Alarmpack BDE part

3. MDM part

Table 6.4.6.1d Contents of Alarmpack MDM part

9-4
9.2.2 Check Alarm Pack on Handset

Alarm pack can be checked by Handset also. Display [8 Alarm Pack] screen from [Top menu
screen] of Handset, then press OK.
The latest 10 alarm data are displayed in [Alarm history screen]. Select the data and press OK,
then [Unit selection menu] is displayed with the *mark on the unit, which has an error. Position
the cursor on * marked unit and press OK, then troubled spot and its cause will be confirmed.

The detail explanations for each contents are described in [Sec. 9.2.3 Detail Explanation for Alarmpack Contents].

Top menu screen

7 Call Log
8 A l a r m pa c k
CS PS READY

Alarm history screen Unit selection menu


OK
01 OK 1 ADE Select the unit to check with button
01/JAN/2005
2 BDE and press OK.
CS PS READY

The* mark indicates that


which unit has an error.
01
23:33:39
1 ADE*
CS PS READY 2 BDE
Alarm history detailed menu

The screen is scrolled line by line with

buttons.

9-5
9.2.3 Detail Explanation for Alarmpack Contents

Table 9.2 Explanation of Alarm Pack


Status Line
Items
Unit Contents Possible value Remarks
(Handset display)
A number between 5 and 15 is displayed during
EIRP Displays transmission level 0.0 to 22.0
communication in normal state.
Displays detection value of temperature Fixed to +0.0 for JUE-501/JUE-251.
ADETmp (ADE) +0.0
sensor of inner ADE Radome (This item is used only for JUE-250)
Displays detection value of temperature About 0 to 30 degrees higher compared with the

9-6
HPATmp (HPA) -125 to +125
sensor of HPA section outside temperature.
SAT AZ Displays Azimuth/Elevation of the Displays satellite angles which are calculated
AZ/0.0 to 359.9
satellite. from ships position by ADE. They are not
SAT EL EL/0.0 to 90.0
actual angle of antenna.
ADE Displays the actual antenna direction in
BR Displays bearing angle of the antenna 0.0 to 359.9 horizontal plane, as ships bow is 0, starboard is
90, aft is 180 and portside is 270 degrees.
Displays the actual antenna elevation angle in
Displays the elevation angle of the antenna
EL -25.0 to 120.0 vertical plane, as horizontal is 0, zenith is 90
degrees.

Displays the cross elevation angle of Display the actual antenna cross elevation
Cross EL -30.0 to 30.0
the antenna. (Only for JUE-501.) angle in +/-30 degrees.
Displays the tracking-signal value for radio Fixed to +0.0 for JUE-501/JUE-251.
RSSI-1 0
wave tracking (direction face) (This item is used only for JUE-500/JUE-250)
Displays strength of received radio wave from
satellite. The values around 170 are displayed in
Displays the receiving signal level from
RSSI-2 0 to 250 normal status. Lower value will be displayed
the satellite.
when satellite tracking could not be executed or
blocking is occurred.
0: Before the starting satellite search
Search-Sts 1: In the satellite search status
Displays the satellite search status of ADE 0 to 5
(ADE Search) 2 to 4: In the satellite tracking status (normal)
5: Satellite search is failed
Auto is displayed normally.
Auto
GPSHD is displayed when the signal for step track
GPSHD

9-7
Track Mode Tracking Mode of the antenna becomes weak under the condition of GPSHD.
Sensor
ADE Sensor is displayed when the signal for step track
Unknown
becomes weak without the condition of GPSHD.

Cold Start
Normally, the status is turned to 2D or 3D Fix, after
ADE-GPS Unfix
Displays the reception status of GPS unit. power switch is ON. Communication cannot start
(GPS Status) 2D Fix
when GPS is not received.
3D Fix

GPS heading value is the heading value estimated


by the variation of ships position.
GPSHD GPS heading value 0.0 ~ 359.9 Ships peed more than about 7 knots, GPS accuracy
more than 2D-fix, and HDOP less than 1.5 are
required for getting GPSHD.
Basically ON is displayed.
Displays that PLL function of ADE OFF: Unlock Displaying OFF indicates that tracking malfunction
PLL LockDet
operates normally. ON: Lock is occurred.
It is no problem, when GYRO is used.
Globalbeam Global Beam channel 0, 3200~19600
Narrow band filter is used to prevent interference
Narrow from any other radio waves. Wide band filter is used
WRF Filter Using filter
Wide for a navigation system to receive the satellite signal
directly. Narrow band filter is used as a default.
Enable uses wide band filter.
Enable Disable uses narrow band filter and prevents

9-8
WRF Port Displays setting of WRF Port use. Disable interference of any other radio waves.

ADE Auto Auto changes the using filter automatically by


following WRF settings on Setting Screen.
WRF Moni WRF Monitor 0~253 The converted value of Analog to Digital.
Rol-Ave Average value of Rolling for last 6 min -40.0 to +40.0
Pit-Ave Average value of Pitching for last 6 min -40.0 to +40.0
Average value of X vibration for last 6 min
VibX-Ave -6.0 to +6.0
(unit: G)
Average value of Y vibration for last 6 min
VibY-Ave -6.0 to +6.0
(unit: G)
Average value of Z vibration for last 6 min
VibZ-Ave -6.0 to +6.0
(unit: G)
Rol-Max Maximum value of Rolling for last 6 min -40.0 to +40.0
Pit- Max Maximum value of Pitching for last 6 min -40.0 to +40.0
Maximum value of X vibration for last 6
VibX- Max -6.0 to +6.0
min (unit: G)
Maximum value of Y vibration for last 6
VibY- Max -6.0 to +6.0
min (unit: G)
ADE
Maximum value of Z vibration for last 6
VibZ- Max -6.0 to +6.0
min (unit: G)
(Alarm bit display) A:0000000000
Alarm bit display of ADE Detail is shown in below table
->refer to Alarm 1) 00
AMER W:98.0
Displays the satellites name and longitude APAC E143.5
SAT
which is used. EMEA E25.0

9-9
----
Spot beam Displays spot beam ID Display the receiving spot beam number.
REC Displays receiving level 0 to 100 Displays approx. 60 in normal status
HD Heading value 0.0~359.9
BDE BDE-Sts
Displays the status of BDE EX) CS PS READY
(BDE Status)
Latitude Displays ships latitude dddmm ss [N,S]
built-in represents the GPS on ADE is in use and
built-in
Ext represents external GPS is in use.
GPS Using GPS Ext
Test is displayed when the GPS Edit is set to
Test
ON on the Test Config screen.
Normally, the status is turned to 2D/3D Fix, after
Cold Start
power switch is ON. Communication cannot start
Unfix
GPS-Sts (GPS Status) GPS fix status when GPS is not received.
2D Fix
It may take receiving time longer, when the GPS
3D Fix
hard to captures the satellite.
hh:mm:ss
GPS-Time GPS UTC
dd/MMM/yyyy
Longitude Displays ships longitude dddmm ss [E,W]
OFF
LAN
ExtGPS Displays setting of external GPS use.
NMEA(4.8k)

9-10
NMEA(38.4k)
BDE None
ExtGPS Data Receiving GPS sentence GGA
ZDA
Auto
SYNC/STEP
Displays satellite tracking method.
GYRO (Tracking) LAN
GYRO type is displayed when it is used.
NMEA(4.8k)
NMEA(38.4k)
NSKDIPSW NSK Unit Dip-SW XX (00 ~ FF )
This value is depending on cable type and
Displays approx. cable loss between
CableLoss 0.0 to 50.0 length. Approx. 10 is displayed by using
ADE and BDE Cable.
standard cable.
CalibErr Calibration Error Code 0 to 255
Fixed to +0.0 for JUE-501/JUE-251.
UpdateErr Updating result 0
(This item is used only for JUE-500/JUE-250)
T025Q T025Q: F80T0.25Q (Global)
T1Q T1Q: F80T1Q (Regional)
RX Mode (Ch Type) Receiving Channel type
T1X T1X: F80T1X (Regional / Narrow)
T45X T45X: F80T4.5X (Narrow)
ATT BDE attenuator value 0~255
IMSI IMSI value stored in SIM card 12 digit figure
0 represents not connected and 1 represents
BZ (Buzzer) Buzzer Connection status nnnn
BDE connected.
0 represents not connected and 1 represents
BTN (Button) Button Connection status nnnn

9-11
connected.
0 represents not connected and 1 represents
connected.
LAN Ethernet Link status nnnnnn
The order is User LAN 1 to User LAN 4, JRC LAN
and Ext WAN.
Tick The timer since system boot 0xnnnnnnnn
(Alarm bit display) A:0000000000
Alarm bit display of BDE Detail is shown in below table
->refer to Alarm 2) 00
MDM C/No Carrier / Noise ratio 40.0 to 67.0
RxChIdx
Receiving channel index 0, 6400 to 39280
(RX Ch Index)
0: F80T0.25Q (Global)
RxBr 1: F80T1Q (Regional)
Receiving Bearer 0~3
(Rx Bearer) 2: F80T1X (Regional / Narrow)
3: F80T4.5X (Narrow)
0: No offset
RxOffset Receiving frequency offset 0 or 1
1: offset enabled
BDE Temp BDE Temperature -125 to +125
0: Initial acquisition success
1: Initial acquisition failure
2: NA (Not Applicable)
HALAcqSts HAL Acquisition Status 0 to 6 3: Warm acquisition success
4: Cold acquisition success
5: Cold acquisition failure
6: Warm acquisition failure
0: OK
L1 HW Err L1 Hardware Error detect 0 or 1

9-12
1: NG (Please reset the system.)
(A) Modem alarm bit 0 or 1
Please reboot the terminal, when you find any errors. If the terminal repeats the error, please confirm and replace the unit according to the below table.
Alarm 1) (ADE Alarm bit display)
Normal/
ADE Contents/Cause of alarm Abnormal Assumed breakdown unit Countermeasure Remarks
determine value
ADU
More than 5 degrees of error is EL sensor or motor might
EL sensor
detected continuously for 5 minutes. 0;NORM be a cause of this alarm.
1 Control error Rate sensor Replace ADE
At least one axis-error is detected on 1;ALM AXIS is displayed on

9-13
Motor
the three axes. Alarmpack of Web menu.
Harness
ADU
EL sensor or ADU might
More than 40 degrees of tilt is detected EL sensor
Acceleration 0;NORM be a cause of this alarm.
2 continuously for 3 minutes. Rate sensor Replace ADE.
sensor error 1;ALM ACC is displayed on
An error is detected on X or Y-axis. Motor
Alarmpack of Web menu.
Harness
Rate sensor or ADU might
ADU
Rate sensor 60 degrees/s writing speed is detected 0;NORM be a cause of this alarm.
3 Rate sensor Replace ADE.
error continuously 5 minutes. 1;ALM RATE is displayed on
Harness
Alarmpack of Web menu.
ADU might be a cause of
Read/Write error of Internal and 0;NORM this alarm.
4 Memory error ADU Replace ADE
external RAM is occurred. 1;ALM MEM is displayed on
Alarmpack of Web menu.
ADU might be a cause of
Off power Detected output power in spite of 0;NORM ADU this alarm.
5 Replace ADE or BDE.
alarm setting of PA-off. 1;ALM BDE OFFPWR is displayed on
Alarmpack of Web menu.
High power Transmit power exceeded 10dB of 0;NORM ADU ADU might be a cause of
6 Replace ADE or BDE.
alarm specified EIRP. 1;ALM BDE this alarm.
This alarm may occur when
the transmitted carrier is
returned to ADU by the
Transmit burst exceeded 20ms of 0;NORM ADU
7 Burst error Replace ADE or BDE reflection of surroundings.
specified value 1;ALM BDE
HIPWR or BST is
displayed on Alarmpack of

9-14
Web menu.

Re-upload the
program
0;NORM PRG is displayed on
8 Program error The program is activated in boot area. ADU Replace ADE
1;ALM Alarmpack of Web menu.
(when re-upload is
impossible)
0;NORM JUE-501/JUE-251 has no
9 FAN error No used
1;ALM fans in it.
Along with GPS antenna
failure or ADU failure, this
BDE could not receive the data (2D alarm may occur when the
Internal GPS 0;NORM GPS antenna
10 Fix or higher) continuously 10 Replace ADE GPS antenna is blocked by
alarm 1;ALM ADU
minutes. obstructions.
GPS is displayed on
Alarmpack of Web menu.
BDE could not receive the data (2D
External GPS 0;NORM EGPS is displayed on
11 Fix or higher) from external GPS
alarm 1;ALM Alarmpack of Web menu.
continuously 10 minutes.
PLL Lock Tracking malfunction is occurred. 0;NORM
12 PLL
alarm It is no problem, when Gyro is used. 1;ALM

Alarm 2) (BDE Alarm bit display)


Normal/
BDE Contents/Cause of alarm Abnormal Assumed breakdown unit Countermeasure Remarks
determine value

9-15
Poor connection of
Confirm cable
ADE-BDE cable
connection BDE might be a cause of this
Cable ADE-BDE cable
ADE-BDE cable offset is failed when the 0;NORM Replace Cable alarm.
1 Calibration loss is abnormally
system is activated. 1;ALM Replace ADE or CALIB is displayed on
error large.
BDE Alarmpack of Web menu.
ADU
BDE
Confirm the cable
Poor connection of
ADE connection of coax
Communication error between BDE-ADE 0;NORM ADE-BDE cable cable. ADE is displayed on
2 communication
is occurred. 1;ALM ADE Replace ADE or Alarmpack of Web menu.
error
BDE BDE.
Poor connection of Confirm the cable BDE might be a cause of this
Handset
Communication error between 0;NORM Handset cable connection alarm.
3 communication
BDE-Handset is occurred 1;ALM Handset Replace Handset HS is displayed on
error
BDE Replace BDE Alarmpack of Web menu.
Poor connection
Confirm cable
BDE and GYRO I/F
connection between
unit.
GYRO BDE and GYRO I/F
Communication error between BDE and 0;NORM Wrong cable GYRO is displayed on
4 Communicati unit
GYRO 1;ALM connection in GYRO Alarmpack of Web menu.
on error Replace GYRO I/F
I/F unit.
unit
GYRO I/F unit
Replace BDE
BDE
Confirm cable
Poor connection
Buzzer connection between
Communication error between BDE and 0;NORM BDE and Buzzer. BZ is displayed on
5 Communicati BDE and Buzzer
Buzzer 1;ALM Buzzer Alarmpack of Web menu.
on error Replace Buzzer

9-16
BDE
Replace BDE
Confirm cable
Poor connection
Button connection between
Communication error between BDE and 0;NORM BDE and Button. BT is displayed on
6 Communicati BDE and Button
Button 1;ALM Button Alarmpack of Web menu.
on error Replace Button
BDE
Replace BDE
GYRO I/F
interruption
does not Confirm dip switch
0;NORM Setting of GYRO I/F NOINT is displayed on
7 occur GYRO I/F interruption error setting of GYRO I/F
1;ALM unit is wrong. Alarmpack of Web menu
although unit.
Sync is
selected
GYRO I/F 0;NORM Setting of GYRO I/F Confirm dip switch SYNCIM is displayed on
8 GYRO I/F Sync impossible
detected 1;ALM unit is wrong. setting of GYRO I/F Alarmpack of Web menu
non-existed unit.
signal when
Sync is
selected
GYRO I/F
detected
Confirm dip switch
non-existed 0;NORM Setting of GYRO I/F STEPIM is displayed on
9 GYRO I/F Step impossible setting of GYRO I/F
signal when 1;ALM unit is wrong. Alarmpack of Web menu
unit.
Step is
selected
GYRO I/F

9-17
detected Confirm dip switch
0;NORM Setting of GYRO I/F RDET is displayed on
10 signal on R1 GYRO I/F R1 R2 detected setting of GYRO I/F
1;ALM unit is wrong. Alarmpack of Web menu
R2 when Step unit.
is selected
Confirm dip switch
GYRO I/F
Setting of GYRO I/F setting of GYRO I/F
WDT Over 0;NORM WDT is displayed on
11 GYRO I/F WDT Over flow unit is wrong. unit.
flow is 1;ALM Alarmpack of Web menu
GYRO I/F unit Replace GYRO I/F
occurred
unit
GYRO I/F
Program 0;NORM Replace GYRO I/F PRG is displayed on
12 GYRO I/F Program memory error GYRO I/F unit
memory error 1;ALM unit Alarmpack of Web menu
is occurred
Alarm MDM) (MDM Alarm bit display)
MDM Explanation of status Displayed value Criterion or explanation of situation
Basically Lock is displayed.
Displays that PLL function of ADE operates
0;Unlock Displaying Unlock indicates that tracking malfunction is
1 L1 HW Error normally.
1;Lock occurred.
It is no problem, when Gyro is used.

9-18
9.3 Troubleshooting according to the phenomenon

At first, reboot JUE-501/251 when an error has occurred. In case the error repeats, confirm and replace the unit according to the below table.
The shadowed part does not always show an abnormal state.
Display on Handset Explanation of the status Assumed cause of the abnormal state Countermeasure
Confirm the cable connection of
Poor connection between ADE and BDE.
coaxial cable.
ADE has malfunction.
Measure resistance value at ADE coaxial connector. Replace ADE.
The resistance value is less than 1k ohm or larger than 20k ohm.

9-19
Communication error between Cable causes short circuit.
ADE?
BDE and ADE. Check the appearance of coaxial cable.
There is some twist or damage on the cable. Check and/or replace cable.
Measure loop resistance value of coaxial cable.
The loop resistance value is larger than 1 ohm.
If the existing status doesnt match the case above, ADE or BDE
Replace ADE or BDE.
might have malfunction.
SIM card is not activated
Insert another confirmed SIM card. Ask your SIM distribution partner.
Displayed when JUE-501/251 Communication is possible with the SIM card.
SIM? cannot read the information in SIM card is not inserted correctly Insert SIM card correctly.
SIM card. BDE has malfunction.
Insert another confirmed SIM card. Replace BDE
Communication is impossible with the SIM card too.
POSITION? is displayed in normal state also where the GPS signal Confirm there are no obstacles around
is blocked by some obstacles. GPS antenna is equipped in ADE. ADE.
Open the Radome and confirm cable
Displayed when JUE-501/251
Poor cable connection between GPS antenna and ADU. connection between GPS antenna and
POSITION? cannot receive GPS data
ADU.
continuously 10 min.
GPS antenna has malfunction.
Replace ADE.
ADU has malfunction.

HEADING? is displayed in normal state also.


Only when JUE-501/251 requires heading value again and again, it Enter the Heading value of the ship.
might be malfunction. Follow the checkpoint below.

9-20
Wrong cable connection in GYRO I/F unit. Check the wiring in GYRO I/F unit.
Displayed when JUE-501/251
Confirm cable connection between JB
HEADING? operated in GYRO mode and Poor connection between JB and GYRO I/F unit.
and GYRO I/F unit
cannot receive GYRO signal.
Confirm cable connection between JB
Poor connection between JB and BDE.
and BDE unit

GYRO I/F unit has malfunction. Replace GYRO I/F unit

BDE has malfunction. Replace BDE

Wrong cable connection in GYRO I/F unit. Check the wiring in GYRO I/F unit.
Confirm cable connection between JB
Poor connection between JB and GYRO I/F unit.
Displayed when JUE-501/251 and GYRO I/F unit
GYRO? operated in GYRO mode and Confirm cable connection between JB
Poor connection between JB and BDE.
cannot receive GYRO signal. and BDE unit
GYRO I/F unit has malfunction. Replace GYRO I/F unit
BDE has malfunction. Replace BDE
SEARCH NG is displayed in normal state also where the signal
Displayed when JUE-501/251
from satellite is blocked by some obstacles. Confirm there are no obstacles between
SEARCH NG cannot find the specified
Only when SEARCH NG is displayed again and again, it might be ADE and satellite.
satellite.
malfunction. Follow the checkpoint below.
ADE has malfunction.
Abnormal noises are heard from the ADE.
Turn off the power and open the Radome. Then, rotate the
antenna slowly in the three directions (cross EL, EL and AZ) by
hand.
The antenna does not rotate smoothly.
The motor may have malfunction or screws stuck between
radome base and ADU board.

9-21
Turn off the power and open the Radome. Then, turn on the
power.
The antenna EL angle sticks to upward or downward , or it
wobbles in the satellite search status.
Replace ADE
The EL sensor or Y rate sensor may have malfunction.
Turn off the power and open the Radome. Then, turn on the
power.
The antenna cross EL angle sticks to rightward or leftward, or
it wobbles in the satellite search status.
The EL sensor or X rate sensor may have malfunction.
Turn off the power and open the Radome. Then, turn on the
power.
The antenna is not facing correctly or it is facing 45 degree
away from the satellite.
The ADU, EL sensor, X rate sensor and/or Y rate sensor have
malfunction.

If the existing status doesnt match the case above, ADE or BDE
Replace ADE or BDE
might have malfunction.
Confirm there are no obstacles between
The signal from satellite is blocked by some obstacles.
ADE and satellite.
SIM card is not activated
Insert another confirmed SIM card. Ask your SIM distribution partner.
Communication is possible with the SIM card.
ADE has malfunction.
In the state of REGISTERING, check the EIRP value on handset.
EIRP value can be confirmed by pushing [menu] [1 Status] [2

9-22
TX] on handset.
JUE-501/251 finds the specified
Repeating SAT EIRP value shows 0.0. The ADU has malfunction.
satellite but cannot send
SEARCH and Turn off the power and open the Radome. Then, turn on the Replace ADE
message or the sent message is
REGISTERING power.
rejected by network.
The antenna is not facing correctly or it is facing 45 degree
away from the satellite.
The ADU, EL sensor, X rate sensor and/or Y rate sensor have
malfunction.
BDE has malfunction.
Check the current alarm status by handset. Replace BDE
Calibration Error exists. (The 1st alarm bit of BDE shows 1.)
If the existing status doesnt match the case above, ADE or BDE
Replace ADE or BDE
might have malfunction.
Status hangs in JUE-501/251 cannot find Software issue Update the software to BDE-App 01.xx
SAT SEARCH satellite. Confirm the software version. or later version.
The software version is BDE-App 01.XX or earlier version.

Displayed when JUE-501/251


NOT READY is displayed in normal state where the signal from
cannot receive the signal from Confirm there are no obstacles between
NOT READY satellite is blocked by some obstacles or the area is out of the service
the satellite, or cannot ADE and satellite.
area of specified satellite.
communicate with the satellite.
Confirm there are no obstacles between
The signal from satellite is blocked by some obstacles.
ADE and satellite.
ADE has malfunction.
Antenna level
Unstable receiving level. Turn off the power and open the Radome. Then, turn on the power.
changes frequently
The antenna EL angle and/or XEL angle wobbles in the Replace ADE

9-23
satellite search status.
The EL sensor or Y or X rate sensor may have malfunction.
ADE has malfunction.
Disconnect ADE and BDE and turn on the terminal. Replace ADE
Handset shows ADE?. The ADU has malfunction.
Handset shows Power supply failure to the
Handset or BDE has malfunction.
nothing Handset.
Disconnect ADE and BDE and turn on the terminal.
Replace Handset or BDE
Handset shows nothing.(Ready lump on the main unit blinks
green)
9.4 FAQ

9.4.1 Power supply and start up

Problem (P) Possible cause Confirmation item

BDE does not start up The circuit breaker is thrown. Turn the circuit breaker on.

External power is not supplied. Turn the external power on.

Fuse is blown. Pick up the fuse from the fuse box and make sure if the fuse is blown.
When the fuse is blown, please replace the fuse with a spare.
If the problem is not solved with above countermeasures, disconnect external power, and please contact the dealer you
purchased JUE-501/JUE-251 from.

9-24
9.4.2 Reception of radio wave from a satellite

Problem (P) Possible cause Confirmation item

[Not Ready] is displayed and communication Satellite is not selected correctly. Select the correct satellite at [Satellite] menu.
is impossible.
Blocking. Check if there is obstruction between the antenna and the satellite.
Select another satellite when there is an obstacle, to turn the antenna to the
clear view direction. Or wait until the ship changes her course.
*If the Blocking Area has been set correctly in [Terminal] menu, the antenna
icon on Handset screen starts blinking and that on Web menu screen changes
into orange color.
Out of satellite cover area Check your ship is existing inner the cover area of satellite or not.
If your ship is out of the cover area, use JUE-501/JUE-251 after your ship

9-25
has entered into the cover area of the satellite.
If the problem is not solved with above countermeasures, turn OFF and ON the power source of main unit to reboot
JUE-501/JUE-251.
Received signal strength is weak. Blocking Execute Satellite Search (selecting the satellite again). Also, check if there
is obstruction between the antenna and the satellite.
Select another satellite when there is an obstacle, to turn the antenna to the
clear view direction. Or wait until the ship changes her course.
*If the Blocking Area has been set correctly in [Terminal] menu, the antenna
icon on Handset screen starts blinking and that on Web menu screen changes
into orange color.
9.4.3 Web Menu System

Problem (P) Possible cause Confirmation item

[Terminal] screen can not be displayed Cable is not connected. Check that PC is connected to the main unit with Ethernet cable firmly. If
when the IP address of main unit was there is a link between the main unit and PC, the Link LED of the Ether port
entered to the URL box on Web on back panel will blink.
browser. Although the setting of the TCP/IP of the PC Before starting the PC, check that the cable between the main unit and the PC
is set to Automatic access, the PC could not is connected correctly. If the PC has been started not connected to the main
access the IP from the DHCP server. unit, restart the PC after hooking up the main unit.
TCP/IP is not set. Check that the network IP, subnet mask and default gateway that are set in the
PC match those set in the main unit.
*If you have set VLANs, each User LAN Port may have different network.

9-26
URL is not correct. Check that the IP address entered in URL box is that of main unit.
*If you have set VLANs, each User LAN Port may have different network.

The local area connection of the PC is Check that the local area connection is set to enable in the property
disabled. (Win2000 or later) specification of the local area connection.
The local area connection of the PC is a Delete the bridge by clicking the right mouse button on the icon of the local
bridge connection. area connection.
Error page is displayed when a button The version of Web browser is not supported. JUE-501 / JUE-251 officially supports Microsoft Internet Explorer7 and
was clicked on Web menu screen. Mozilla Firefox3.6, their upper version can be available when they have
compatible system.
9.4.4 LaunchPad

Problem (P) Possible cause Confirmation item

[Select Terminal] screen is displayed Cable is not connected. Check that PC is connected to the main unit with Ethernet cable firmly.
after starting LaunchPad and cannot Although the setting of the TCP/IP of the PC is Before starting the PC, check that the cable between the main unit and the
connect with main unit of set to Automatic access, the PC could not PC is connected correctly. If the PC has been started not connected to the
JUE-501/JUE-251. access the IP from the DHCP server. main unit, restart the PC after hooking up the main unit.
TCP/IP is not set. Check that the network IP that is set in the PC matches the IP set in the main
unit.
Verify that the subnet mask, default gateway, and priority DNS server that
are set in the PC match those set in the main unit.

9-27
The local area connection of the PC is Check that the local area connection is set to enable in the property
disabled. (Win2000 or later) specification of the local area connection.
The local area connection of the PC is a bridge Delete the bridge by clicking the right mouse button on the icon of the local
connection. area connection.
[CIF_0010] error is generated on the Ethernet connection is abnormal Execute [Search for terminal] by LaunchPad and connect with main unit
LaunchPad and the connection again.
between the LaunchPad and main unit
is lost.
9.4.5 TEL

Problem (P) Possible cause Confirmation item

Communication is impossible Cable is not connected. Check that the main unit or JB and the communication terminal are connected
correctly. Check also that the power is supplied.
Since a secret code type of originating call is set, Check the setting of Secret Code on the [Telephony] screen. When secret code
input of a secret code is necessary. is set to Enable, originate a call referring to this Instruction manual.

Communication is occupied by another port. Check that communication is not being carried out by another TEL port or ISDN
port. Check also that the telephone set is properly on-hooked.
The # button is not pressed following the When originating a call using a TEL port, press the # button following the
destination number. destination dial number.

9-28
If the problem is not solved with above countermeasures, turn OFF and ON the power source of main unit to reboot
JUE-501/JUE-251.

Communication is impossible System failure Ask your service provider.


with specific destination.
Speed Dial calling and Dialing sequence is incorrect. Speed Dial calling : Speed dial number (2 digits or 3 digits) *#
Redial calling is impossible. Redial calling00*#
The line can not be Turn OFF and ON the power switch of main unit to reboot.
disconnected by on-hook
9.4.6 FAX

Problem (P) Possible cause Confirmation item

Communication is Cable is not connected. Check that the main unit or JB and the communication terminal are connected
impossible. correctly. Check also that the power is supplied.
Since a secret code type of originating call is set, Check the setting of Secret Code on the [Telephony] screen. When secret code is
input of a secret code is necessary. set to Enable, originate a call referring to this Instruction manual.
Communication is occupied by another port. Check that communication is not being carried out by another TEL port or ISDN
port. Check also that the telephone set is properly on-hooked.
The # button is not pressed following the destination When originating a call using a TEL port, press the # button following the
number. destination dial number.
Service setting is incorrect. Check that the service type is set to FAX or Audio on [Telephony] screen.

9-29
Fax is out of service (for JUE-251). Fax service is available for JUE-251 when the antenna EL >20 degrees.
If the problem is not solved with above countermeasures, turn OFF and ON the power source of main unit to reboot JUE-501/JUE-251.
Communication is System failure Ask your service provider.
impossible with specific
destination.
The line can not be Turn OFF and ON the power switch of main unit to reboot.
disconnected by on-hook
9.4.7 Packet Switch(Standard IP, Streaming IP) service

Problem (P) Possible cause Confirmation item

Standard IP TCP/IP application might be a cause. Install the TCP accelerator (TCP PEP) in the attached JUE-501/JUE-251
transfer rate is slow in the CD-ROM, and try it.
communication Transfer rate may be improved.
However, depends on the application which has been used, the transfer rate may
be downgraded.
Communication is The line is busy. Retry after several minutes.
impossible. Out of the service area 256Kbps Streaming can be utilized in the area which elevation angle is
10 degrees or upper, for JUE-501 only. Also, the maximum level of Streaming
service which can be utilized with Voice or FAX in the same time, is 128kbps in

9-30
the area where elevation angle is 10 degrees or upper, and 64kbps in the other
areas.
If the problem is not solved with above countermeasures, turn OFF and ON the power source of main unit to reboot
JUE-501/JUE-251.
The line can not be disconnected Turn OFF and ON the power switch of main unit to reboot
by on-hook
9.4.8 SMS

Problem (P) Possible cause Confirmation item

Message cannot be Incorrect number is dialed. Check the correct destination number.
delivered to destination.

Message cannot be System failure Ask your service provider.


delivered to specific
destination.
Message cannot be Incorrect number is dialed. Check that the destination terminal (land side) dialed correct number or not.
received. Reception overflow Reception is impossible when received messages exceeded the maximum number
which can be saved in SIM card.
Delete the received message properly.

9-31
Message cannot be System failure Ask your service provider.
received from specific
destination.
9.4.9 ISDN

Problem (P) Possible cause Confirmation item

Communication is impossible Cable is not connected. Check that the main unit and the communication terminal are connected
correctly. Check also that the power is supplied.
Communication is occupied by another port. Check that communication is not being carried out by another TEL port.
Check also that the telephone set is properly on-hooked.
The # button is not pressed following the When originating a call using a ISDN port, press the # button following the
destination number. destination dial number.

If the problem is not solved with above countermeasures, turn OFF and ON the power source of main unit to reboot
JUE-501/JUE-251.
Communication is impossible System failure Ask your service provider.

9-32
with specific destination.
The line can not be disconnected Turn OFF and ON the power switch of main unit to reboot.
by on-hook.
9.4.10. Actions to be taken when abnormal status is indicated on Handset

Table I1. Displayed character strings and contents

Status Display Contents


1
Abnormal ADE? ADE abnormal.
Abnormal 2
GPS dose not receive the signal
POSITION?
from satellite.
3
Abnormal SIM SIM is not mounted
Abnormal SEARCH NG4 Searching Satellite is failed.
5
Abnormal GYRO? GYRO input is abnormal.
Abnormal Input of HEADING value is
HEADING6
required

1Countermeasure for ADE?


Confirm the connection of the coaxial cable.

2Countermeasure for POSITION?


Built-in GPS has not fixed position information. Check the existence of blocking.
If this phenomenon is repeatedly occurred, GPS failure can be considered.

3Countermeasure for SIM?


Confirm that the SIM card is correctly mounted or the card is not broken.

4Countermeasure for SEARCH NG


Execute satellite search again.

5Countermeasure for GYRO?


Heading information has not input from the GYRO interface although JUE-501/JUE-251 is set as
GYRO tracking.
Confirm the GYRO interface or the power supply of GYRO connected to the GYRO interface
is turned on.
This abnormal status is only appeared when optional GYRO interface is connected

6Countermeasure for HEADING?


This message is displayed when entry of initial HEADING value is required with the status of [GYRO signal
input setting].
Follow [Appendix C.5 Satellite menu, when JB/GYRO are used] in this manual and set exact heading
azimuth for your ship. Communication on JUE-501/JUE-251 may fail due to the error of the heading value.
This abnormal status is only appeared when optional GYRO interface is connected

9-33
9.4.11. When the call log sort function is not working

When using the Internet Explorer 6, call log sort function will not work without the following Internet
Explorer settings. Please confirm the settings with network engineer.

1) Select the [tool] toolbar of the Internet Explorer and select the [Internet Options].

(1)

2) Select the [Security] tab of the [Internet Options] dialog, click [Trusted sites] icon and select the
[Sites] button.

(2)

3) Take off a check at [Require server verification (http:) for all sites int this zone].

9-34
4) Add the main unit IP address (default:http://192.168.128.100/) in [Add this Web site to the zone:]
test box and click [Add] button.
5) Confirm the main unit IP address is added to [Wdb sites:] textbox, click [OK] button and close the
[Trusted sites] dialog.

(4) 00/

(3)

(5)

6) Select the [Security] tab of the [Internet Options] dialog, click [Trusted sites] icon and set [Security
lever for this zone] slider lower than [High] or click [Custom Level] enable 2 settings.

(6)

7) Chage the following setting in [Security settings] dialog.

9-35
Table L2. Setting in the [Security Settings] dialog
Sections Settings
Scripting section Active scripting Enable
Miscellaneous section Lanching pragrams and files in an IFRAME Enable

(7-1)

(7-2)

8) Click [OK] button twice and close [Security Settings] dialog and [Internet Option] dialog and finish
Internet Explorer.
9) Call log sort function will work after the next start up of Internet Explorer.

9-36
9.4.12. Other problems

Turn OFF and ON the power switch of main unit to reboot.

9-37
9.5 Cause Code

Cause code indicates cause of disconnection of the communication.


9.5.1 Cause Code for CS communication (TEL, FAX)
--These Cause codes are quoted from 3GPP TS24.008 Annex H and Annex G
Normal class
No. (HEX) Reason No. (HEX) Reason
0001 Unassigned (unallocated) number 0016 Number changed
0003 No route to destination 0019 Pre-emption
0006 Channel unacceptable 001A Non-selected user clearing
0008 Operator determined barring 001B Destination out of order
0010 Normal call clearing 001C Invalid number format (incomplete number)
0011 User busy 001D Facility rejected
0012 No user responding 001E Response to STATUS ENQUIRY
0013 User alerting, no answer 001F Normal, unspecified
0015 Call rejected

Resource unavailable class


No. (HEX) Reason No. (HEX) Reason
0022 No circuit/channel available 002B Access information discarded
0026 Network out of order 002C Requested circuit/channel not available
0029 Temporary failure 002F Resource unavailable, unspecified
002A Switching equipment congestion

Service or option not implemented class


No. (HEX) Reason No. (HEX) Reason
ACM (Accumulated Call Meter) equal to or
0031 Quality of service unavailable 0041
greater than ACMmax
0032 Requested facility not subscribed 0044 Bearer service not implemented
Incoming calls barred within the CUG
0037 0045 Request facility not implemented
(Closed User Group)
Only restricted digital information bearer
0039 Bearer capability not authorized 0046
capability is available
003A Bearer capability not presently available 004F Service or option not implemented, unspecified
Service or option not available,
003F
unspecified

Invalid message (e.g., parameter out of range) class


No. (HEX) Reason No. (HEX) Reason
0051 Invalid transaction identifier value 005B Invalid transit network selection
User not member of CUG(Closed User
0057 005F Semantically incorrect message
Group)
0058 Incompatible destination

9-38
Protocol error (e.g., unknown message) class
No. (HEX) Reason No. (HEX) Reason
0060 invalid mandatory information 0064 conditional IE error
message type non-existent or not
0061 0065 message not compatible with protocol state
implemented
message type not compatible with
0062 0066 recovery on timer expiry
protocol state
information element non-existent or
0063 0067 protocol error, unspecified
not implemented

Interworking class
No. (HEX) Reason No. (HEX) Reason
007F Interworking, unspecified

Mobility Management
No. (HEX) Reason No. (HEX) Reason
800B PLMN not allowed 8022 Service option temporally out of order
800C Location area not allowed 8026 Call cannot be identified
Roaming not allowed in this
800D 8030-803F Retry upon entry into a new cell
location area
800F No suitable cells in location area 805F Semantically incorrect message
8011 Network failure 8060 Invalid mandatory information
Message type non-existent or not
8014 MAC failure 8061
implemented
8015 Synch failure 8062 Message not compatible with protocol state
Information element non-existent or
8016 Congestion 8063
implemented
8017 GSM authentication unexpected 8064 Conditional IE error
8020 Service option not supported 8065 Message not compatible with protocol state
Request service option not
8021 806F Protocol error, unspecified.
subscribed

9-39
9.5.2 Cause Code for PS communication
--These Cause codes are quoted from 3GPP TS24.008 Annex I
Causes related to nature of request
No. (HEX) Reason No. (HEX) Reason
0008 Operator Determined Barring 0024 Regular PDP context deactivation
0016 Congestion 0025 QoS (Quality of Service) not accepted
001A Insufficient resources 0026 Network failure
Unknown or missing access point
001B 0027 Reactivation requested
name
001C Unknown PDP address or PDP type 0028 Feature not supported
Semantic error in the TFT(Traffic Flow
001D User authentication failed 0029
Template) operation
001E Activation rejected by GGSN 002A Syntactical error in the TFT operation
001F Activation rejected unspecified 002B Unknown PDP context
0020 Service option not supported 002C Semantic errors in packet filter(s)
Requested service option not
0021 002D Syntactical error in packet filter(s)
subscribed
Service option temporarily out of
0022 002E PDP context without TFT already activated
order
NSAPI(Network Service Access
0023
Point Identifier) already used

Causes related to invalid messages


No. (HEX) Reason No. (HEX) Reason
Information element non-existent or not
0051 Invalid transaction identifier value 0063
implemented
005F Semantically incorrect message. 0064 Conditional IE error
0060 Invalid mandatory information 0065 Message not compatible with protocol state
Message type non-existent or not
0061 006F Protocol error, unspecified
implemented
Message not compatible with protocol
0062
state

9-40
9.5.3 Cause code for Short Messaging Service
--These Cause codes are quoted from 3GPP TS24.011 Annex E
If the cause code is 004E, it means Not supported of SMS cause code.
CP-cause definition
Following cause codes are used for mobile originating short message and mobile terminating short message.
No. (HEX) Reason No. (HEX) Reason
Message type non-existent or not
0017 Network failure 0097
implemented
Message not compatible with short message
0022 Congestion 0098
protocol state
Information element non-existent or not
0081 Invalid mandatory information 0099
implemented
0095 Semantically incorrect message 0111 Protocol error, unspecified
0096 Invalid mandatory information

RP-cause definition mobile originating SM-transfer


Following cause codes are used for only mobile originating short message.
No. (HEX) Reason No. (HEX) Reason
0001 Unassigned (unallocated) number 0026 Network out of order
0008 Operator determined barring 0029 Temporary failure
000A Call barred 002A Congestion
0015 Short message transfer rejected 002F Resources unavailable, unspecified
001B Destination out of service 0032 Requested facility not subscribed
001C Unidentified subscriber 0045 Requested facility not implemented
001D Facility rejected 007F Interworking, unspecified
001E Unknown subscriber

RP-cause definition mobile terminating SM-transfer


Following cause code is used for mobile terminating short message.

No. (HEX) Reason No. (HEX) Reason


0016 Memory capacity exceeded

9-41
9.5.4 Internal cause code
--These Cause codes are defined by JRC
Internal-cause definition
Following cause codes are used for short message and PS connection.
No. (HEX) Reason No. (HEX) Reason
000 No cause value 005 Timeout RelInd ignored incoming
001 Timeout RelInd 040 Shortage BPSM session
002 Timeout SetupCompleteInd 041 No CC cause value
003 Timeout SetupCnf 042 No MM cause value
Timeout RelInd could not answered
004
incoming

9-42
9.6 Event Log

Event log is displayed on "Event Log" screen of Web menu system. How to use Web menu system is explained in
Chapter 7 of this service manual.

1)

2) 3) 4) 5) 6)

Fig. 9.6 Event Log Screen

Table 9.6.1 Contents of Event Log Screen

Display Contents
1 File Displays event logs in CSV text format
*If this function is executed by multiple PCs simultaneously, the
file may be damaged. In this case, obtain the file again.
* Follow the PC manual to save the data.

2 Date/Time Logging time (000000 DD/MMM/YYYY) (UTC)


3 Event Event (See table 6.4.6.3)
4 Result Success The event was succeeded.
Failure The event was failed or alarm was detected
5 Para1 Parameter1 (See table 6.4.6.3)
6 Para2 Parameter2 (See table 6.4.6.3)

The meanings of each event and parameters are listed below.

Table 9.6.2 Meanings of Event Log

Event Para 1 Para 2


Start Turning on the main 0 Fixed 0 Fixed
unit
Power Off Turning off the main 0 Normal power off 0 Fixed
unit 1 Manual reboot
2 Forced reboot
REG End Registering for the 0 Success 0 Fixed
satellite Non-0 Refer to cause codes of
3GPP 24.008 Annex G
DEREG End Deregistering from the Refer to cause codes of 3GPP 0 Fixed
satellite 24.008 Annex G
9-43
Search Start Starting satellite search 1 REC declining 0 Fixed
2 Search NG 10 min. timer
3 7 hour timer
4 Fail to registration
5 ADE reboot
6 ADE request
7 Manual search
Search End Ending satellite search 0 Fixed 0 Fixed
COMM Start/End Starting/Ending CS or 1 CS-Voice Start 0 Fixed
PS communication 2 Audio
3 FAX End refer to
4 UDI cause codes of
5 RDI Call Log
6 Standard
7 Streaming
8 SMS
21 PS-Voice
Alarm Detecting alarm 0 Fixed 0 Fixed
SIP SIP Register/Deregister 0 Fixed 0 Fixed
Register/Deregister
IPTEL IPTEL 1-9 IPTEL1-IPTEL9 0 Fixed
Register/Deregister Register/Deregister

9-44
Ver0.7
Corresponding software 2nd release
(2013.5.21)

9-45
JUE-501/JUE-251
FB500/FB250
Maritime Satellite Communication Terminal

SERVICE MANUAL

For further information,contact:

Not use the asbestos

URL http://www.jrc.co.jp
Marine Service Department
Telephone : +81-3-3492-1305
Facsimile : +81-3-3779-1420
e-mail : tmsc@jrc.co.jp
AMSTERDAM Branch
Telephone : +31-20-658-0750
Facsimile : +31-20-658-0755
e-mail : service@jrceurope.com
SEATTLE Branch
Telephone : +1-206-654-5644
Facsimile : +1-206-654-7030
e-mail : marineservice@jrcamerica.com
CODE No.7ZPSC0434 01ETM ISO 9001, ISO 14001 Certified
MAY 2013 Edition 1 JRC Printed in Japan