Ships Log

SUMMER ISSUE AUGUST 2017 In This Issue

Commitment Commitment 1, 2

Trucking is a cyclical business; it moves in certain rhythms. The Now 3

second quarter is better than the first, and the third quarter is usually
better than the fourth. We serve the general economy. When the
When Admiral Comes Full Circle 3
economy is robust, almost all motor carriers do well. When it is not,
almost all of us struggle. Because we are a small company, we can,
News and Notes From IT 4
on occasion, outperform the general economy. But it is always a
struggle. Likewise, when certain segments of the economy which we
serve disproportionately struggle, we struggle. Like many flatbed and Important And Helpful Hints From
specialized carriers, we serve the steel, oil, gas, coal and construction The Credit Department For Agents
industries. Those industries have struggled for the last few years. As a And Contractor/Drivers 5
consequence, Admiral and its agent and contractor partners have struggled.
In Memoriam 5
However, we can, to a certain extent, shape our own destiny. Every member of the Admiral
Merchants team focuses on our Strategic Profile every day. We focus on our Vision Statement, 2290 Reminders 6
our Core Values and on our Mission Statement. We believe if we do that, we will earn more
of the business of our agents and their shipper customers. I know that commitment pays off Updates To Excess Dimension Loads 6
and we are seeing the results every day.

Members of our sales team are out in our agents offices all of the time. They are there to Office Visits 7
work with the agents to make sure they are aware of all of the tools we offer, which are
designed to help the business of each agent grow. Members of every team in Minneapolis Cell Phone Usage 8
are electronically with our agents and contractors every day, helping them establish credit
for a shipper, obtaining the information necessary to put the bill in a format the shipper will Electronic Logging Devices 8
pay, and making sure the financial needs of our agents and contractors are met (that means
pay them faster than anyone else in the industry something we strive to do!). Driver Appreciation BBQ 9

Finally, these teams are led by some of the best people in the trucking industry, and all Dougs Dedications 10, 11
of us are trying to live our values every day. One of our Core Values is, We exist for our
Agent and Driver Partners. We listen to them and meet their needs with superior service.
Our CSA Scores Can Be Fixed -
Last week, in one of the ways we live this value, I travelled with other members of our
With Your Help 12
executive leadership team to visit seven agents in six states. We were in Crawfordsville,
Indiana; Louisville, Kentucky; Jeffersonville, Indiana; Nashville, Tennessee; Richfield,
Ohio; Palatine, Illinois; and East Troy, Wisconsin. Along with CFO Jim Bemis, CIO Tim Notes From The Settlement,
Neid and Ops VP Doug Milroy, I hooked up with Sales VP Brent Layton and the newest Processing, and Billing Teams! 13
member of our sales team, Joe Upholzer, at a Cracker Barrel restaurant where we met with
an agent who is just joining the Admiral Merchants team. While this gentleman is new to Top Revenue Producing Agents
Admiral, he is not new to trucking he has been a fleet owner and a driver for over 20 years. YTD 14
In addition, he started his own agency a few years ago and has successfully represented some
of our biggest competitors during that time. After hearing about us, as well as hearing about Top 20 Drivers By Equipment Type
the great contractors associated with Admiral, he decided to give us a try. After listening YTD 14
to Tim talk about the IT tools we have, listening to Doug talk about the changes we have
made to Ops and how we can deliver great contractors and other operational support to
his shippers, and after listening to Jim talk about the great support he would receive from
our credit and processing teams, he was even more enthusiastic about working with us. We
repeated that presentation at every stop on our trip. We were joined at some of the stops by
(Continued on next page)
 Admiral Merchants: Commitment (continued from page 1)
Rusty Parker, one of the great members of our sales team, and Below are a few pictures from the recent Agent visits:
by Wes Dyer, the best driver recruiter in the business. At times,
Joe would tell the agents about his prior experience over 20
years as an agent for Admiral and others, and about why he
made the decision to join Admiral Merchants. At other times,
Wes would remind the prospect about how he was available 24
hours a day to try to find one of our contractors who might be
available to move a load.

I was convinced after each of these stops that these agents know
that the Admiral Merchants team which is there to support
the agents business is second to none in the industry, and
we are seeing results. As everyone knows, the last few years
have been tough for our industry. I mentioned this in the
opening paragraph of this note. Our commitment is measured
in part by the hard work of every member of the team. We
work long days and many of us on occasion work long nights,
too. I received a text message from Wes Dyer at 3:57 a.m. on Back Row (Left to right): Brent Layton, Jim Bemis, Joe
Saturday, August 5. He was working on helping one of our Upholzer, Brian Jones (Agent 4037)
agents cover a good load originating out of Kentucky. He had
it covered before noon on Saturday. Good job, Wes (however, Front Row (Left to right): Doug Milroy, Stephanie Jones (Agent
dont let it go to your head the load paid over $4.80/mile; 4037), Jerry Grant (Agent4041), Leslie Simone-Grant (Agent
I was thinking of trying to see if I could move it with my 4041), Brian Short
truck!).
The Jones and Grants live in Corydon, IN, but met the
All of the hard work is paying off. The daily financial reports Admiral team in Louisville, KY for their visit.
issued by Kelsey or Tony are the proof of this pudding. We
continue to have many more good days than bad; our average
daily revenue is going up, as is our average revenue per load.
Finally, the number of loads our contractors move each day
is going up as well. During Q2 of 2016, our average daily
revenue was $337,511; our average revenue per load was
$1,838; and our average loads per day were 184. During the
second quarter of this year, our average daily revenue was
$370,708; our average revenue per load was $1,899; and we
moved on average 195 loads per day. While we have a ways to
go to achieve our goals, this is progress indeed.

As everyone who reads this newsletter has heard me say, this

is a service and pennies business. We are not inventing a cure
for cancer or coming up with ways to achieve world peace.
But it is a complicated, challenging business nonetheless. If
every member of the Admiral Merchants Team focuses on
our Vision We are transportation professionals delivering Brian Jones, Stephanie Jones (Agents 4037)
excellent service to our business partners and their customers
we will achieve our goals. If every member of the Admiral Brian Short
Merchants Team continues to focus on saving the pennies President/CEO
to direct that spending to our service efforts, we will achieve
those goals.

Thanks for everything you do. Because of your extraordinary

efforts, we continue to climb out of the financial pit of the last
few years toward the summit of high achievement.

2
 Now
The optimism I spoke of previously in our
spring issue of the Ships Log is starting to
show results in our industry. The availability
of loads offered to our Trucks through our
Agent network continues to grow. With this
happening, some may think that this is not
the time to be making Sales Calls. In reality,
we should always be visiting customers and making Sales calls.
But as capacity tightens, now may offer great opportunities to
reach out to customers new and existing.
Transportation Market indicators show that rates are increas-
ing, and we believe this will continue. With that being said,
now is the time to make a call on your existing customers to
discuss the market and where their rates are in comparison. If
you are having difficulty covering their loads, ask them for an
increase. Now is the time to pursue a new customer or revisit
one that has not given you any business. Your Sales Represen-
tative is always available to help with these calls as well, from
providing brochures and/or giveaways, to making a Sales Call
with you or for you.
As the loads you have available continue to grow, please re-
view our Truck Management Website tools. This includes our
recently added Truck Radius Search with Messaging, and the
Inbound Map Search to find and contact Admiral trucks. Also,
remember you can utilize our Brokerage Department to search
out to additional capacity.
Admiral appreciates all the business you choose to do with us.
However, know that we are also here to help you grow your
business, which in turn helps grow ours. Please contact your
Sales Rep or myself to further assist you.
Thanks for all you do,
Brent Layton
Sr. Vice President, Sales

When Admiral Comes Full Circle

Contractor Services Specialist, Bonnie Bley, informed us of a
very cool and coincidental story recently! Her son, Kevin, is in
the United States Air Force working in Traffic Management.
Kevins job is to log the cargo that comes in and off the
planes, and to arrange shippers for the cargo.

When he was at tech school last spring in Fort Lee, VA to

learn his job, he was studying the training manual when
something caught his eye. Admiral Merchants is listed as a top
carrier to utilize in the US Air Force training manual! How
fun to be able to call home and tell his mom that her work is
mentioned in a manual seen by thousands, and that they are
one of the best trucking options for military loads.

Thanks for sharing, Bonnie, and thanks to Kevin and all

other military members for their service!!

Submitted by
Claire Gregory
Receptionist

Kevin Bley, Bonnie Bley

3
 News Introduction
And Notes From IT
Another round of exciting updates
for your Admiral web page happened
in June, focusing on Truck Dispatch.
The dispatching of a truck is the most
important function the Agents and
Drivers use to move freight. With that in
mind, we have made a more user friendly,
fast and easy truck dispatch system.
Truck Dispatch Console allows you more information with
a simple mouse click. Here are some of the notable changes:
Automated process for creating trip numbers: No more
keeping track of trip numbers on a spreadsheet, or the worry
of mistyping of trip numbers. This change was designed to
be a time saver! In addition to aligning Admiral to the CSA
and C-TPAT standards, the process of getting loads moved
needed to change and improve.
Load Type Selection screen: No more trying to figure
out how to configure a brokered load versus direct shipper
freight. We make that easier for you by allowing you to
select the load type at the very beginning.
Current & Billed Loads: Now you have easy access to view
or modify existing loads, verify which loads were billed, as
well as access to get a copy of a load already billed. To do
this, click OK without entering any load type criteria to
see your Current and Billed Loads based on their individual
status. Check out the Truck Dispatch Console below as a
reference.
4
You will get a list of your loads (Current or Billed) after the
click of [OK] from the initial landing page for Truck Dispatch
Console.
*** If you see a note about turning OFF pop-up blocker
*** If you choose to use printer friendly, there is a
chance your pop-up blocker may alert you. If you see
a notice, please add ammf.com or choose allow ammf.
com to use pop-ups.
Current Loads: are defined as a load entered and dispatched.
Billed Loads: are defined as a load billed to your customer.
Columns are sortable like the Inbound Report, by clicking
the column heading. A load identified with a Y in Brokered
column indicates the load is brokered (Admiral In-House
Brokerage or EZ Brokerage). If you want to update a load,
click on the Trip Number, enter your customer number, and
the Order Modification page will appear once you have clear
credit.
We hope you see that the system is being updated to ensure
your loads are entered with as little hassle to you as possible,
and we will continue to update as we see fit. Thank you for
your cooperation!
Tim Neid
Director, Information System
 Important and Helpful Hints from the
Credit Department for Agents and Contractor/Drivers
The Admiral Credit Team would like
to share some important and helpful
hints with our Agents and Contractor/
Drivers:
1. Admiral does not do COD loads.
We accept Advanced Payment. Payment
must be made prior to the Driver loading their truck. The
Credit department will instruct you and your customer with
Advance Payment methods.
a. The payment bank confirmation needs to be submitted
to credit@ammf.com and the Agent and/or Driver needs
to verify that the Credit Department has obtained the
bank confirmation. Make sure to submit the trip number
with the bank confirmation, or tell your customer to do
so.
2. Please relay to your customers that Admiral Receivables
needs the Admiral trip numbers with a remittance.
3. When signing a Rate Confirmation, please know what you
are signing and do not agree to excessive terms or charges.
If you have questions about the Rate Confirmation, call
the Corporate Office.
4. Turn in your Signed Rate Confirmation to tripsdocs@
ammf.com. Please log the trip number on the Rate
Confirmation, so the system can catalog the trips in
Transflo. Without the trip number listed on the actual
documentation, the system will not know what to do
with your summation.
5. Give a copy of the signed Rate Confirmation to the
Contractor/Driver and verify they know what they are
pulling, as well as the requirements associated with the
load.
6. Always get a Revised Rate Confirmation or an email
approval for a Late Delivery or any changes made to the
load and the load dollar amount.
7. For a Truck Ordered, Not Used (TONU) please request
a rate confirmation when possible as it will help get the
Contractor/Driver paid.
8. Properly signed and dated delivery documentation can
assist us with positive outcomes and determinations of
customer payments and disputes.
9. Bills of Lading (BOL) and Delivery Receipts (DR) are
required documents on all loads.
10. Be aware of multiple page documents such as Rate
Confirmations and BOLs as they may have multiple pages;
such as 1 of 3 pages; submit all 3 pages to tripsdocs@
ammf.com. Make sure you have listed the trip number
clearly on the documents when submitting it.
11. Stay updated on the latest CREDIT News by visiting the
Admiral website.
12. When in doubt check it out, contact Credit at credit@
ammf.com and/or pod@ammf.com, as we are here to
help!
Thank you, from the Admiral Credit and Collections Team.
Pat Gegner
Credit Manager

In Memoriam
We recently lost a former member of the Admiral family;
We wanted to take a moment to reflect
Former Admiral Co-Agent, Chuck Ward, of Holladay, TN passed away recently. Chuck ran his agency along with his wife,
Evelyn, from when they first joined Admiral in 1992, into the early 2000s. Chuck and Evelyn consistently ranked on the Top Ten
Agency Revenue List. Their primary customer was United Van Lines and they specialized in the hauling of automobiles, mainly
for executives making corporate transfers. Chuck and Evelyn serviced their customers so well that they were cited asUnited Van
Linestop outside carrier almost every year.In addition, Chuck and Evelyn moved Cars of the Future for Goodyear Tire, to
and from test-tracks, in closed vans. Chuck will undoubtedly, be missed by all who knew and loved him.

5
 2290 Reminders
Summer ends way too fast! With the ending
of summer comes school shopping and
filing your 2290s.

Your options for filing your 2290 tax forms

are limited to three: printing off the forms
from the IRS website and mailing, making
an appointment at a local IRS office and
physically going in to file, or e-filing online.

While the first two options will get the job done, they take
time. With all you have to do each day, I would encourage you
to e-file thru Express Truck Tax. In about 30 minutes, you and
I can have your stamped schedule 1 in hand! All you need to
e-file is your EIN, VIN, email address, and credit card/bank
account information.

If youre not a fan of that electronic stuff , you will have
an opportunity to meet me at the Driver Appreciation BBQ
(held in London, OH on Aug. 26) where I can help you file
your 2290 right there. Simply bring your 2290 information so
we can sit down together and submit it to Express Truck Tax,
and before you get back to your tractor we will both have a
copy of the schedule 1!
I hope you take the opportunity to meet me and to also get
your 2290 filed before the deadline of August 31st!
Safe travels and watch for email reminders on filing your 2290!
Karen
Licensing and Border Crossing

Updates to Excess Dimension Loads

Effective immediately, all excess dimension loads exceeding 15 feet tall and/or 15 feet wide
will need to be approved by the Permit Department, as well as the Operations Department.
Admiral will be creating an authorized list that has been approved by the Permits and Operations
Departments, in order to make it a seamless process if you normally haul loads exceeding these
dimensions.

If you are interested in being added to the approved list, please contact your assigned Freight
Coordinator and they will meet with Permits and Doug Milroy for approval. The drivers
qualifications, experience, and safety record will be reviewed during the approval process.

Any loads exceeding 15 feet tall and/or 15 feet wide must be ordered through the Admiral Permit Department. If you haul
anything with these dimensions without our knowledge, Admiral will not reimburse any permits, escorts, or additional costs to
the truck or contractor.

Admiral understands that drivers who are approved for these loads are considered the best of the best, and these policies and
procedures are not designed to take anything away from that. They were created to reinforce the fact that these loads require
tremendous skill and attention to detail in order to complete them successfully. Everyone has a responsibility to make sure these
loads are handled properly and damage-free, and we are here to help in any way we can!

Thank you very much for your cooperation and understanding.

Megan Erickson & Doug Milroy,

The Permits and Operations Departments

6
 Office Visits
If ever a load happens to bring you through Minneapolis, MN, Admiral would love to host you for a visit! Just give the office a call and
we will gladly assist you in finding the best place to park your truck, and arranging a taxi for you. We will show you around the office
so you can stop at each department, and put faces to all the people that have helped you here at Admiral. You can pick up any supplies
you may need, and someone from the office will treat you to lunch.

Below are some of our drivers that have visited lately.

Driver William Andy Mainard Sr. (4453)

came to visit the office recently and rode his
bike so he could go for a lunch-time ride with
a few of the guys in the office who also rode in
that day. A fun addition to his office visit, and
a great treat for the office employees to get out
and enjoy the beautiful weather!

Pictured Left:
Shawn Morrison, Doug Milroy,
William Andy Mainard Sr. (unit 4453),
Mike Griffin

Matt Rocha (unit 4669), Thomas Quinton (unit 5801A), Marty Gallant (Unit 4565),
Missy Swenson Carol Price Missy Swenson, Karen Preusser

Richard Dueck (unit 6768) also came to the office for a visit and lunch, but we unfortunately did not get a photo with him.
We really do enjoy visiting with our drivers and agents, so if youre ever in the area and can make it work, please know you are
always welcome!

Claire Gregory
Receptionist

7
 Cell Phone Usage
I was recently working on defending a claim
for a former contractor, and the question
of who notified whom about cargo damage
became an issue in the case. I needed cell
phone records in order to prove when notice
was given, which the contractor was more
than happy to provide. While reviewing the records, I was
struck by the number of calls the former contractor made while
under dispatch. He was in nearly constant communication
during the three days he was driving.
Admiral absolutely prohibits the use of handheld cellphone
usage while driving, and we strongly discourage use even in
hands-free mode. The reason for this is simple: driving while
distracted is one of the most dangerous things you can do. Cars
have been getting safer and safer for decades. Crumple zones,
better airbags, and the constant ding if youre not wearing
your seatbelt have made people safer behind the wheel, and
have led to the reduction of crash-related fatalities every year
for decades. But the overall fatality rate in crashes rose for the
first time in 2016, due to the fact that no amount of safety
technology can overcome distracted driving.
Anyone with kids knows the strong pull that cell phones have.
We like to think that were more developed than children and
arent dependent on our phones, but think of the last time you
left home without a phone. If youre waiting somewhere, think
of how quickly you pull a phone out to pass the time or to catch
Electronic Logging Devices
I hope everyone is enjoying their summer!
Over the last 6 months, I have spoken
with many of our contractor partners and
the conversation often turns to the topic
of ELDS. We understand that many of
you are frustrated and unsure of this new regulation being
implemented. All of us here in Minneapolis are now trying to
adjust to and understand how we will do our business with the
ELDs in place as well.
Many Contractor Partners I have talked with are considering
purchasing ELD exempted tractors. However, I have now
started to advise our partners that this may not be a good idea
at this time. Once the law goes into place on Dec 18, 2017,
I have deep concerns that those with tractors later than 1999
and exempt from the ELD mandate will see a much greater
8
up on work. If your phone rings, think if you are ever able to
keep from looking down to see who it is. Cell phones have
worked their way into our lives more quickly and completely
than any other technology in history.
We need people to recognize the lure that cell phones have,
so that they can see their own behaviors. If you asked the
contractor who provided his records to us if people should
hang up and drive, he would wholeheartedly agree. He would
not think he is someone who uses a phone excessively. He
remembers just a call to check in with an agent or a quick call
from home. But the call logs paint a different picture--one that
the driver didnt even realize. I encourage every driver to take
a look at their next cell phone bill and see how many calls take
place while driving. I am sure that it will surprise you. When
you can see how many times you are more focused on your
phone than the road, hopefully you will take the first step in
changing that behavior.
As always, if you are involved in an accident, incident, or have
a cargo issue, the Claims Department is here to help you 24
hours a day, seven days a week at the following numbers:
8:00 AM-5:00 PM (CST) -- 800-972-8864 ext. 8191
Outside of business hours 612-991-5923
Mark Dooley
Director of Claims Management
percentage of those level 1 safety inspections that are performed.
I have complete confidence in our quality of our tractors and
trailers, as well as the maintenance that our business partners
offer to customers daily. With the CSA points in play for our
partners, I feel it would be in the best interest of our Contractor
partners to never increase their chances of adding CSA points
to themselves. I would be more than happy to discuss this with
any of our business partners at any time.
We will all get through this mandate together, we will all adjust
to the ELDs together, and we will find a way to be profitable
and productive under these new regulations together.
Thank you, and drive safe!
Doug Milroy
VP Operations
Driver Appreciation BBQ

9
 Dougs Dedications
Below are a few pictures of recent loads, as well as the beautiful trucks that deliver them. A special
thanks to all the Admiral drivers who work so hard each and every day to make Admiral a success; this
article is dedicated to you!

Harley Nelson (unit 6142) crossed the border at Oroville, WA and Osoyoos, BC, with a load of pools. He was 16 wide
which means he needed 3 pilot cars in Canada, and could only travel the BC 97 from 10pm to 5am. Carol at Agency 2103
had this load and Harley noted that she did a great job with organizing the routing, pilot cars and permits. Great job by all!

Ed and Michelle Williamson (Unit 6361) hauled this Gearbox for Barnhart Crane, even after the load being put off for a few
days. The team waited until the permits and escorts were ready, and they were able to load and unload on time and with great
professionalism.

Admiral driver Steve Bennett (Unit 5811) picked up what is known as a bridge or jet way in Ogden UT, and delivered it
to the Dulles International Airport. These Jet ways are what you walk through to get from the airport, and onto a plane. Jason
(Agent 2383) was the agent on this load and did a great job as well. Bumper to bumper this load was 95 long, and the total
weight was 100,000 lbs. Great job Steve and Jason!

10 (Continued next page)

 Dougs Dedications, Continued
Larry, agent 2631, had great things to say about drivers Rick Guile (Unit 3559A), Randy Cottingham (Unit 1036A), and
Tim Cunningham (Unit 5870), who hauled loads for BNSF recently. Rick, Randy and Tim were quick to respond about the
loads, had excellent communication, and were great to work with, according to Larry. Awesome job everyone!

Driver Marty Gallant (Unit 4565A) also received praises from a customer for a load he hauled in Ottawa, Canada recently.
The customer stated that Marty was one of the best drivers theyve worked with, and that he drove that rig through down-
town Ottawa like a baby carriage! They loved his professionalism and hope to work with him again. Nice job, Marty!

On Saturday July 22nd Freight Coordinator, Missy Swenson, met up in Albert Lea, MN with Norm Knight (Unit 5868) for
a visit. Albert Lea is Missys home town and it worked out perfectly for Missy to be able to meet up with him that day. Norm
was gracious enough to show her a lot of the ins and outs of his trailer and load securement. She was able to see how he checks
the axle weight, the points of contact, securement of the load to the trailer, and how the ratcheting chains work. He has a
spread axle trailer and he showed her how to open and close the axles as well. It was a very informative meeting and she said it
is great information to have, especially since she is a hands-on learner. Thank you to Norm for taking the time to explain all of
the equipment, and for taking the time to visit and have breakfast with one of the employees of Admiral.

Below are a few pictures from the visit with Norm

It is always great to hear that our drivers and agents are providing excellent customer service to our partners, and if you have
any stories, photos, or feedback on loads, we would be happy to feature them in the next Ships Log issue! Feel free to send
them to myself or to your assigned Freight Coordinator.

Thank you for all you do!

Doug Milroy
VP, Operations
11
 Our CSA Scores Can Be Fixed With Your Help
I believe that Admiral has some of the best, safest and most professional contractors in the business. I am
proud to be an Admiral employee and I am proud of our contractors. However, I am truly concerned about
one of our biggest challenges. I have written several articles about our CSA Vehicle Maintenance scores over
the last year. We are currently in the alert status and our score continues to climb to previously untouched
levels. Currently, our score is now 90%. Last month we were at 88%. Prior to this year, the highest score
Admiral had ever had was 86%. This means we have reached new highs or should I say new lows. As
Admirals Safety Director, this is certainly not something I am proud of.

So why does our score keep rising? I have done some research and found that the tail is wagging the dog. I
have listed some of the interesting facts below:

Our Final Warning Level threshold for Vehicle Maintenance points is 65.
Our Warning Level threshold for Vehicle Maintenance points is 40.
6 Admiral contractors/drivers have a score of 65 or more.
24 contractor/drivers have a score of between 40 and 65.
Of those 30 contractors/drivers, 12 have already been disqualified or cancelled because of those scores
6% of the Admiral driving force is at or above the probation level.
2% is at or above the Final Warning level.
Admiral has had 765 level 1 or level 2 inspections during the last 2 years.
421 of them resulted in no violations of any kind for the vehicle.
There were 344 inspections that did result in violations, but 247 of those are for 10 points or less.

What those facts tell us is that a very small percentage of our contractors are compiling the vast majority of the points. Most
roadside inspections of Admiral trucks are either clean or resulting in very few and minor violations. However, our scores
continue to rapidly climb due to a small number of contractors and a small number of catastrophic inspections. Because of that,
I am constantly hearing from drivers that the inspectors are developing an unfavorable opinion of Admiral and our drivers. We
must change this perception. I have instructed my team in the Safety Department to be proactive. We are closely examining the
DOT inspections you send in to look for indicators of vehicle issues in the near future such as tire tread depths that indicate
new tires will be needed soon. I am actively appealing any violations I can through the DataQ system and also verifying that we
are not accruing additional points through violation stacking. But we need you to be proactive too. Dont be afraid of having an
inspection as shown above, most of them end with no violations found. The more clean inspections we have, the better our
CSA scores. The violations we are seeing most often are for brakes, lights and tires. While there are times that a VM violation
may be unavoidable, we need your help to reduce them whenever possible. I also need you to help your fellow drivers. If you
see another Admiral driver with a light out, a loose strap or a damaged mud flap say something. You will help them avoid a
violation and help us all to build or reputation as true professionals.

Do not delay or postpone your maintenance! It will cost far less to keep the violations from occurring than it will to
correct them after accruing CSA points.
Conduct a thorough and consistent pre-trip inspection every day rain or shine.
Help your fellow drivers check their vehicles. Another pair of eyes helps them and you.
Turn in accurate and complete quarterly maintenance reports and inspections on time.
Take advantage of our vendors offers. Tire checks at TA/Petro Truck Stops including air as needed for less than $30.
Brake inspections are also available.
Check your lights every time you stop. Keep spare bulbs on hand to replace defective lights immediately.
Check your ABS indicators regularly. This is a common violation.

Admiral drivers are the best lets make sure our reputation is the same!

Paul Hinrichs
Director, Safety

12
Notes From The Settlement, Processing & Billing Teams!
We have recently made some changes in order to make it easier for agents to view both pending and billed
loads. These can be easily accessed by simply clicking the OK icon on the truck console webpage (no cus-
tomer or trip number needs to be entered). Once you have accessed the load history screen, you will be able
to make changes to any load that is currently pending for processing (not billed). To make a change on a
pending load, simply click on the trip in question, re-enter the customer number for credit, and the system
will generate the information currently existing. Please do not create new trips for loads you have already
entered, as this creates a potential for confusion and improper processing. We are confident the changes
implemented will better support truck dispatching for all parties. If you have any questions please email issues@ammf.com or
call Dishon.

Thank you everyone for taking the time to complete your paperwork! Yes, it can be a process but in the long run, it pays
off.get itPay Off : )

As new members join the Admiral team, we understand it can be overwhelming getting to know our processes as it may be dif-
ferent from previous carriers. With all of the paperwork, emails, orientation and getting information from our webpage, there
is a lot to learn. When in doubt, give us a call! Knowing you can contact us and actually talk to a person is a service we happily
provide.

The Settlement, Processing and Billing Teams are always here to help with questions regarding your paperwork, settlements, and
getting you to the right department with other concerns. We also want to make your transition smooth so your money keeps
flowing without any issues. Below is a reminder of all requirements in order to get paid and to keep things moving without delay.
This is also noted on the back side of your trip report, as well as in your contract agreement and on our webpage:

1. Bill of Lading: If the shipper doesnt provide one, you are required to complete an Admiral Bill of Lading. Have the customer
sign before you leave your shipping point.
2. Delivery Receipt: This is a required document regardless of whether the receiving customer signs it or not. Drivers need to
complete this with basic information from the Bill of Lading for each pick-up & delivery. This document should be signed
and dated by both the driver and the receiver. If the receiver refuses to sign off, make sure the bill of lading is signed and
clearly marked Received By.
3. Trip Report: If you are actively using an ELD device, complete the upper portion only of the trip report and note in the
body ELD. If you are not actively using an ELD device, you must complete the trip report entirely.
4. Fuel Receipts: You are only required to submit if you are not using your T-Card for fuel purchases.
5. Logs: If you are actively using an ELD device, you are not required to submit paper logs. If you are not actively using an ELD
device, you must submit logs up to the prior date.
Refer to the back side of your trip report for other required documents if applicable, and check all of your paperwork before
submitting. Writing your trip # and unit # on all documents helps the processing/billing teams complete their speedy process as
well. We want to get you paid quickly without any delays and extra phone calls!

Thank you for all you do!

Kelsey Rossow
Controller, Settlement/Processing/Billing Teams

13
 TOP REVENUE PRODUCING AGENTS YTD
TOP 20 DRIVERS BY EQUIPMENT TYPE YTD
FLATBEDS
4293 Donald Skelton
5291 Michael Zavodsky
5958A Daniel Bigboy
5555 Jeffrey Smith
5321B David Korhonen
2467A Brian Cisler
6363 Markus Gregory McLeroy
5820 James Crowl
6686A Yutaka Bell
3726C Omer Wayne Overby
6446A Aaron Ratliff
6009C Lawrence Ayers
5637A Conley Powell Jr.
5799A Justin Mallow
5885 Brian Johnson
6556 Daniel McCumbers
6725 Joe Sweat
4622B Paul Hershberger
5831 Carolyn Pannebaker
4425 Mark Rix
1.) 2048 LDM Enterprises Albuquerque, NM
2.) 2476 Singleton Transport Services Winchester, KY
3.) 3017 Gary Fellure Grove City, OH
4.) 2248 T&M Transportation Lawrenceville, GA
5.) 3399 Harold G. Sparkman Kenova, WV
6.) 2383 C&H Logistics Alpine, CA
7.) 2609 A Dispatch Service Romulus, MI
8.) 3235 Dorothy Hawkins Seguin, TX
9.) 3603 Integrity Group Holdings Miami, FL
10.) 2631 Value Plus Transportation Inc. Springfield, MO
11.) 2198 TEC Logistics Inc. Woodland, CA
12.) 2664 Cara L Bowen Chesterfield, MO
13.) 3604 Real Freight Solutions LLC Shepherd, MI
14.) 2477 Bob Greenwell Trucking Inc. Louisville, KY
15.) 2963 Judy E. Hillegas Everett, PA
16.) 2449 Finocchio Transportation Huntley, IL
17.) 2276 SRE Inc. Sarasota, FL
18.) 3161 Sonrise Logistics Harmony, PA
19.) 3458 Northwinds Inc. Conroe, TX
20.) 3505 DLG Transportation Systems Toronto, ON
SPECIALIZED STEPDECKS
5680A Tracy and Daniel Hawkins 5685 Mona and Michael Van Krieken
6210A Joelyne and Charles Travis Boardman 5943 Jeffrey Winters
5414A Diana and Ricky Stovall 6256 Wieslaw Wes Rams
5517A Carol and Donald Stevens 4424 Franklin Chad Keng
6702 Michael Hardman 3567 James Murphy
4195D Marci and Jerry Ketterer 5801A Thomas Quinton
6404A Ronald Scott 6330A Christopher Owens
5660A Kim and David Snyder 6604 Santiago LeBron
5920 David Conn Jr. 6642 Dennis Nielson
6724 David Conn Sr. 6348A Larry Owens
5427 Portia and Anderson Mantooth 6589 Dennis Smith
6158 Danny Adams 5813 John Merrill
6084 Gregory Anderson 6367 Michael Farrow
6361 Michelle and Ed Williamson 6204 Susan and Donald Patterson
6700 Emery Grimes 4241A Robert Norris
5391A Mark Barrett 6145 Ronald Baird
6163 Allen Veldjesgraaf 6596 Thomas Denton
5559 Donald Robert Pineda 6541 Eileen and Darrell Carpenter
6518 David Saunders 4290 Mark Beare
6195 Terry Pittenger 6468 Guy Fontaine