8/7/2017 HDFC Bank Credit Card Customer Care Number: 24x7

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HDFC Bank Credit Card Customer Care

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HDFC is one of the leading private sector banks in India and one of the largest credit card issuers in the country.
HDFC Bank was incorporated in 1994 and provides a range of wholesale and retail banking services.

HDFC Banks customer care system covers all kinds of enquires. You can contact the general enquiry number for any
kind of queries including questions on the due date of your credit card bill, or if you simply want to know your current
credit limit. You can contact the HDFC Credit Card (/hdfc-bank-credit-cards/) toll free number or the general enquiry number for all your questions.

If you have a specic query about your credit card and want to contact the HDFC Credit Card Customer Care department, below is a list of HDFC Bank 24 Hours
Customer Care Number Customer Care nos. (for general enquiries). Further below is the HDFC Bank Credit Card Customer Care numbers (for queries related to credit
cards).

All customer care IVR transactions are available 24x7 and agent-assisted services are available between 8.00 am to 8.00 pm on all days.

HDFC Bank Customer Care Toll Free Numbers: City and State-Wise for General Enquiries
If you want to access HDFC Bank Phone Banking customer services from anywhere in India, either from a Landline or Mobile phone, you can dial any of the following
Phone Banking Numbers. Following is given a list of numbers which you could call should you need to talk to the customer care department.

HDFC Bank 24*7 Credit Card Customer Care Number by State/City Number to be called

Ahmedabad 6160 6161

Bengaluru
Chennai
Delhi & NCR
Kolkata
Hyderabad
Mumbai
Pune

Andaman and Nicobar 98310 73333

West Bengal
Sikkim

Andhra Pradesh 99494 93333

Arunachal Pradesh 1800 103 9733

Meghalaya
Tripura
Manipur
Nagaland
Mizoram

Assam 99571 93333

Bihar / Jharkhand / Patna 1860 266 6161

Chandigarh 6160 6161

Kochi
Indore
Jaipur
Lucknow

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HDFC Bank 24*7 Credit Card Customer Care Number by State/City Number to be called

Maharashtra (except Mumbai) and Goa 98906 03333

Gujarat 98982 71111

Haryana 99962 43333

Jammu & Kashmir (Toll - free from BSNL landline) 1800 180 4333
Himachal Pradesh (Toll - free from BSNL landline)

Karnataka 99458 63333

Kerala 98956 63333

Madhya Pradesh 98936 03333

Chhattisgarh

Orissa 99379 03333

Tamil Nadu 98406 73333

Pondicherry

Punjab 98153 31111

Rajasthan 98750 03333

Telangana 99494 93333

Uttar Pradesh 99359 03333

Uttarakhand

For Credit Card related enquiries:

HDFC Credit Card Customer Care Toll Free Number 1800 425 4332

In case of loss / theft of your Credit/Debit Card, you can immediately call the 24 x 7 HDFC Bank Card Customer Care no. at 1800 425 4332 and report the theft. It is
important to report immediately to help avoid any misuse or fraudulent transactions on your card.

You can call on the mentioned number from the following cities: Agra/ Ajmer/ Allahabad/ Bareily/ Bhubaneshwar/ Bokaro/ Cuttack/ Dhanbad/ Dehradun/ Erode/
Guwahati/ Hissar/ Jammu and Srinagar/ Jamshedpur/ Jhansi/ Jodhpur/ Karnal/ Kanpur/ Madurai/ Mangalore/ Mathura/ Meerut/ Moradabad/ Muzaffarpur / Mysore/
Pali/ Patiala/ Patna/ Rajkot/ Ranchi/ Rourkela/ Salem/ Shimla/ Siliguri/ Silvassa / Surat/ Trichy/ Udaipur/ Varanasi.

Credit Card related services are available 24 hours on all days including Sundays and Bank holidays.

For Mutual Fund or Investment Services Account related services:

If you have an enquiry related to mutual funds or investments services, you can call the Toll Free number at 1800 22 1006 or (022) 6160 6161 (not toll free) between 9:30
am to 6:30 pm on weekdays and 9:30am to 1:30 pm on Saturdays.

Write to HDFC Bank

For Credit Card related queries, you can write on the following address:

By regular post

Manager, HDFC Bank Cards Division,

PO BOX # 8654

Thiruvanmiyur PO Chennai - 600 041

By Courier:

Manager, HDFC Bank Cards Division,

# 8, Lattice Bridge Road, Thiruvanmiyur,

Chennai - 600 041

For products (other than Credit Cards) you can write to the following address:

HDFC Bank Ltd.,

New Bldg; "A" Wing 2nd oor,

26-A Narayan Properties, Chandivali Farm Road,

Off Saki Vihar Road, Chandivali,

Andheri (East), Mumbai- 400 072

HDFC Bank Credit Card Customer Care - International Toll-Free Numbers:

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8/7/2017 HDFC Bank Credit Card Customer Care Number: 24x7
If you are an NRI wishing to contact HDFC Bank, you can contact the bank using the 24 x 7 Customer Care number. Following is given a list of the NRI phone banking nos.
from various countries.

HDFC 24*7 Credit Card Customer Care Number by Country Number

USA (Toll Free) 855 999 6061

Canada (Toll Free) 855 999 6061

Singapore (Toll Free) 800 101 2850

Kenya (Toll Free) 0 800 721 740

Other Countries 91 2267606161

If you are an NRI wishing to open an HDFC account, you can leave your details with the bank using the online form and the bank will get back to you. NRIs can take
advantage of the Click 2 Talk facility which is absolutely free.

For Registering Your Feedback:

In case you want to leave your feedback with the bank, you can call the HDFC Bank 24 Hours Customer Care Number and talk to a customer care representative with
regards to your feedback.

For Grievance Redressal:

If you have any grievance or complaints you wish to le, you can do so in any of the following ways:

The rst step would be to contact the customer care in any of the following ways:
-By calling the customer care 24x7 contact numbers

-By writing to HDFC Bank on the address mentioned on their website

-By e mailing the customer care using their online form which is available on their website

-By visiting your nearest branch and registering your complaint with the Branch manager, detailing the nature of your complaint.

If the resolution provided at level one is not satisfactory, you can approach the Grievance Redressal Ofcer either through email using the online form, or by calling
on the numbers mentioned below:
-HDFC Call Centre Toll Free number from BSNL / MTNL Landline:

1800 22 4060, available from Monday to Friday 8.00 a.m. - 8.00 p.m., Saturday and Sunday 8.00 a.m. - 4.00 p.m.

-Grievance Redressal Ofcer (Banking Products): 022-28569303, available from Monday to Friday, 9.30 a.m. - 6.30 p.m., Saturday 9.30 a.m. - 1.30 p.m.

-Grievance Redressal Ofcer (Credit Cards): 044 - 23625600, available from Monday to Saturday, 9.30 a.m. - 5.30 p.m.

-Grievance Redressal Ofcer (Demat Account): 022-28569303, available from Monday to Friday, 9.30 a.m. - 5.30 p.m.

If the resolution provided at level two doesnt satisfy your requirement, then you can escalate the issue to the Principal Nodal Ofcer (PNO). You can use the online
form to submit your complaint, or write to the Principal Nodal Ofcer at the addresses mentioned on their website.

In case you have not received the expected level of service from the bank or you havent received any resolution within 30 working days, you may directly approach the
Banking Ombudsman appointed by the Reserve Bank of India for redressal.

Locate HDFC Bank:

The HDFC website contains a comprehensive list of address and numbers if you wish to get in touch with the bank. Just log on to the website and click on the Locate
Us link. You can search and rene to nd the address of your desired HDFC bank branch. Following is the corporate and registered address of the bank:

Corporate Ofce

HDFC Bank House

1st Floor, C.S. No.6/242,

Senapati Bapat Marg,

Lower Parel,

Mumbai - 400 013.

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8/7/2017 HDFC Bank Credit Card Customer Care Number: 24x7
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