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In quest of senior level career enhancements in Operations Management involving Retail Operations, Business
Development and Team Management with a reputed establishment.
CAREER SNAPSHOT
KEY DELIVERABLES
Retail Operations
Assisting in formulating business plan for retailing activities & development in the region in consultation with top
management for organizational development.
Establishing new stores/ set-ups from scratch after in-depth study of market dynamics, demand and supply
scenario as well as detailed profitability calculations.
Accountable for demand forecasting & ensuring optimum inventory levels to meet the market requirements.
Business Development
Exploring business potential, opportunities & clientele to secure profitable business volumes.
Designing & implementing marketing plans for augmenting the business volume by enhancing brand visibility.
Team Management
Monitoring, recruiting, training & motivating the manpower & ensuring quality services in the market.
Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations
and meeting of individual & group targets.
Creating and sustaining a dynamic environment that fosters development opportunities and motivates high
performance amongst team members.
EMPLOYMENT PROFILE
Since March17 to May 17 at Indian Home Variation, Mumbai, as Manager- Planning & MIS (Corelle &
Tangerine)
The Accountabilities:
Worked for LFS, MBO, Institution, Ecommerce, Horecca, CSD & Tangerine Tree verticals.
Buying planning from World Kitchen.
Stock planning for the stores.
Demand planning for the existing stock.
Compilation of all order.
Involved in Import process.
Budget Planning.
Worked closely with SCM for production.
Making various report for management.
EMPLOYMENT PROFILE
Since July14 to March 17 at Creative Portico Pvt Ltd , Mumbai, as Asst. Merchandiser Till Date (Asst.
Manager Retail, LFS, Key Account Manager)
The Accountabilities:
Handling value format stores like Spencer, Hypercity, Evok, Brand Factory, Big bazaar and Metro Cash & Carry.
Responsible for merchandising mix for all stores and new stores.
Stock planning for the stores.
Demand planning for the existing stock.
Coordinating with accounts team for reco and debit note.
Seasonal Forecasting according the offers and marketing activity.
Replenishment of stock at regular interval.
Market survey analysis for the pricing comparison with the competitor.
Meeting with buyer for better understanding and discount working.
Coordinating with SCM for stock delivery.
Encouraging store staff to generate more sales as customer order.
Analyzing the stock level and promote the discount of particular category.
Promoting new product to buyers.
Making reports for monthly sales, weekly sales and GOLY for stores.
EMPLOYMENT PROFILE
Since July13 to June 14 at Gitanjali Jewellery Retail Ltd , Mumbai, as Asst. Merchandiser Diamond
The Accountabilities:
The Accountabilities:
Responsible for International Brand Apparel Jack n Jones, Tommy Hilfiger, Espirit, Gas, UCB, Mustang section.
Effectively managing a team of 12 CCAs and 20 brand promoters.
Coordinating with vendors and merchandiser for stock, RTV and offers.
Maintaining database of customer.
Taking care of daily global count.
Promoting services, concept activity, brands, and products by demonstration and instruction, presentation.
Providing customer service and support.
Taking preparatory meet, target briefing.
Maintaining Retail standard for providing better atmosphere to the customer for the happiest shopping.
Taking care of VM and Retail Audit to maintain the Retail standard for the store .
Building and retaining customer relationship through continuous follow up with customer.
EMPLOYMENT PROFILE
Since Jan11 to March 12 at Pantaloons India Pvt Ltd, E- Zone, Vikroli, Mumbai, as Department Manager
The Accountabilities:
EMPLOYMENT PROFILE
The Accountabilities:
Managing total store level operations, including staff hiring, training, evaluation and work schedules.
Handling budget planning and tracking, accounting and payroll.
Coordinating inventory control, receiving merchandising (plan-o-grams) and store maintenance.
Direct loss prevention initiatives, successfully reducing shrinkage.
Established sales goals managed budgets and devised sales forecasts.
Maintaining Retail standard for providing better atmosphere to the customer for the happiest shopping.
Taking care of VM and Retail Audit to maintain the Retail standard for the store .
Effectively managing a team of 4 sales executives, 1 assistant manager and 1 stock boy.
Building and retaining customer relationship through continuous follow up with customer
The Attainments:
Continuously achieved target for 8 months.
Achieved I.P.T target and maintained it for 1.8 for 7 months.
Increased A.T.V from 2924 to 4785 within 6 months.
Won award for target completion with certificate.
One of sales staff got promoted as store manager.
The Accountabilities:
Analyzing customer needs & behavior and give them the best product.
Handling queries of domestic and foreigner customers.
Accountable for inventory handling.
Arranging promotional activities, consumer survey to increase footfall in the store.
Involved in Up-Selling and Cross-Selling.
Generating leads through endless chain references.
Arranging weekly roaster of staff.
Effectively managing a team of 3 Duty Managers, 2 Sales Associates and 2 Promoters.
Building and retaining customer relationship through continuous follow up with customer.
The Attainments:
The Accountabilities:
The Attainments:
EDUCATION
PGP (MBA Retail Marketing) from Indira School of Career Studies, Pune in 2008.
M.Sc. (Chemistry) from Guru Nanak College, Ballarpur in 2003.
B.Sc. (CBZ) from Guru Nanak College, Ballarpur in 2000.
IT SKILLS
ADDITIONAL QUALIFICATION
- Successfully completed: An intensive programme on Business Etiquette and Grooming by Mr. Minocher Patel,
Founder Director and Ecole Solitaire.
- Simulation based e-learning program built in conjunction with IMPARTA, London Business School, INSEAD
and Neil Reckham (Spin Selling) in the area of large account sales facilitated by Stratecent Consulting.
- 250 hours comprehensive performance-based leadership development programme by Stratecent Consulting.
PERSONAL DETAILS
Date: