The Toyota Production System
“Lean” Healthcare Cultural Transformation
Customer Satisfaction
+ Superisr Patient & Physician Experiences
Highest Quality
Gentinuous Improvement + Value Perceived in Alle De
+ POSA Care in Healthcare Service ~~
+ Kalzen, Quiek Changeover =
+ Elimination of Waste is
< MeaEbe - eee Continuous Improvement Human- centered Wark
* Lean Cuture
* Communication
ST Haran centered Work, — + Suppartfor the Value Adder
Justin Time but
+ in Be Built In Quality
: Time uaa + ‘Quality Standards
+ EnorProoting
+ Maltiskilled Personnel + Andon
a iesbin sonviag eno
————___
Ci ——————— Problem Solving
Sand { workpisce | standardizati Visust |: pm heattoe
+ Elimination of Searching oo } Management a ing Reot Cause
+ Visual Controle Organization ie + AI Process
He