SNo Complaint no.
Complaint type Complaint Date Product
1 CAR:15:HY:00269 CAR
2 CAR:15:HY:00438 CAR
3 CAR:16:HY:00063 CAR
4 CAR:16:HY:00477 CAR
5 CAR:16:HY:00582 CAR
6 SAR:15:BP:00233 SAR
7 CAR:15:HY:00268 CAR
Problem description
During barring gear activity the sensor
became bad and after removing the
Steam sensor it is found that the sensor tip to
01/09/2017 Turbine be broken.
During erection the sensor signal
Steam voltage fluctuated and it is found that
01/09/2017 Turbine the sensor tip to be broken.
Axial shift sensor installed for TDBFP B is
found to be faulty. On physical
inspection the sensor is found intact.
Sensor has been removed and checked
Steam outside and still it does not provide
01/09/2017 Turbine signal output.
during oil flushing of TDBFP-A 40 micron
During precommissioning
ss metallic checksEach
filter has been used. it is
foundcasing
filter that 2isnos of cables
having for position
3 no filter
transmitters
elements. of control
while valves
inspection of (Des no.:
the filter
ZT012-1019214200/30535010)
element, one number filter element is not
Steam having
metalliccontinuity
mesh hasand so damaged
found does not give
01/09/2017 Turbine condition.
position feedback.
Remaining two are in good
condition._x000D_
filter Details are given below:_x000D_
Make : HYDAC, capacity 2X596, type:
Steam 1295820/03458586, Working pr: 12
01/09/2017 Turbine Kg/Cm2,960 LPM
During pre commissioning check it was
found that , FWHSV DISCHARGE FLASH
TANK W.R.T TO DRG NO. 2-16053-40315,
LEVEL GAUGE & REHEATER ALT DRAIN
FLAH TANK W.R.T TO DRG NO: 2-16053-
STEAM 40296 WAS FOUND TO BE IN DAMAGED
15/07/2017 TURBINE AND IT HAS TO BE REPLACED.
The speed transmitter supplied with
MDBFP with make SN SYSTEMS
(Model No: PCST-01-W) is found to
13/07/2017 Pumps faulty and does not give output to DCS.
 TCVs powering up from CJJ09 panel
are having MCBs of higher
rating._x000D_
Below is the actual current ratings of
TCVs supplied:_x000D_
1. MAV41AA001- 0.43A_x000D_
2. MAX41AA041- 0.43A_x000D_
3. PGB73AA001- 1.2A_x000D_
4. PGB33AA001- 1.2A_x000D_
_x000D_
MCBs which are supplied with CJJ09
CONTROL panel are having a range of 6.3A-9.0A
CAR:16:ED:0036 EQUIPME which is way beyond the overload rating
83 CAR 03/02/2017 NT of the mentioned motorised valves.

during commissioning of CEP -B motor

operated discharge valve , the valve
stem got stuck. on further observation it
is found that the stem and yoke bush
got jammed. further valve could not be
9 CAR:16:TP:00949 CAR 04/10/2016 Valves operated.

During pre-commissioning checks the

following valve actuator is found to be
having rusted switch mechanism:
10 CAR:16:TP:00680 CAR 02/08/2016 Valves VEOfw48-018

Temperature switch (Endress+Hauser

CAR:16:HW:0004 HX:COND make) is found not working. Error E012
11 7 CAR 20/04/2016 ENSOR is being displayed after powering up.

VEOdf45-036- Power TB and Mounting

screw broken,_x000D_
12 CAR:15:TP:00753 CAR 12/02/2016 Valves VEOdf45-288-
VEOdf45-297- Motor
Motor not running
running and stem
not moving,_x000D_
VEOdf45-298- Switch mechanism
rusted,_x000D_
VEOfw41-024- Close limit and torque
13 CAR:15:TP:00738 CAR 12/02/2016 Valves switch not working.
VEOfw41-023- Switch mechanism
rusted,_x000D_
VEOfw41-026- Motor running stem not
14 CAR:15:TP:00755 CAR 12/02/2016 Valves moving.
During pre commissioning checking of
valve, it was found that valve is not
rotating manually.We have tried to
deassemble the valve, but the wedge
could not be removed out from the
15 CAR:15:TP:00808 CAR 12/02/2016 Valves body.
 VEOfw43-049- Switch mechanism
16 CAR:15:TP:00756 CAR 12/02/2016 Valves rusted
 Acceptance
Status by Unit Unit disposition
Contract management to note that item_x000D_
Casing expansion probe is out of_x000D_
waranty.Hence, You are requested to_x000D_
issues the spare workorder for_x000D_
replacement basis if Site under_x000D_
Material Vibration proes is issued with PR no.:1900108604._x000D_
waranty. EFC details are as follow:_x000D_
Please note that item will be dispatched after procurement form vedor. If any
Material code: INPA86039014_x000D_
Disposed issue please contact to contact manager Mr. MALLAREDDY K <kadam@bhel.in>
by Unit Y EFC :22300/-JPY per unit_x000D_
by e-mail. please don't open same CAR for the same issue.
Contract
_x000D_ management to note that item_x000D_
Axial
Note probe is out of waranty.Hence, You are requested to issues the spare
for Site:_x000D_
workorder
Site to notefor replacement
that basis if Site
Material is already under
issued waranty.
as per EFC details:_x000D_
following details are as
follow:_x000D_
WBS Element: P-5019214203-31593_x000D_
Material code: INPA86039014_x000D_
Material code: INPA86039016_x000D_
EFC :25250/-JPY
Qty:1 no._x000D_ per unit_x000D_
_x000D_
PR No.: 1900108221_x000D_
Note
Pleasefornote
Site:_x000D_
that material will be dispatched after procrement form vedor. If any
Disposed Site
issue pleasethat
to note Material
contact is already
to contact issuedMr.
manager asMALLAREDDY
per following details:_x000D_
K <kadam@bhel.in>
by Unit Y WBS Element: P-5019214203-31593_x000D_
by e-mail. please don't open same CAR for the same issue.
Material code:INPA86039016_x000D_
Qty:1 no._x000D_
PR No.:1900108222_x000D_
Please note that material will be dispatched after procurement form vedor. If any
Disposed urgent issue please contact to contact manager Mr. MALLAREDDY K
by Unit Y <kadam@bhel.in> by e-mail. please don't open same CAR for the same issue.

Disposed 2 nos of PFT cables were already issued on 25.07.17._x000D_

by Unit Y Site to be in touch with the commercial manager for the status of the material.

Disposed From the remarks it seems that flushing is over. After flushing 40 microns is not
by Unit Y required. Please clarify to have proper clarity.
Items have been supplied long back(2012), any reporting of damaged items at
this stage does not establish that items got damaged in transit. Replenishment at
this stage is not justifiable and thus the request for same cannot be entertained.
However we are ready to help site by supplying two nos level gauges on
Disposed chargeable basis. Hence please issue open order to supply required no of level
by Unit N gauges.
ITEM HAS BEEN RECEIVED AT BHEL HYD STORES. THE SAME IS BEING SUPPLIED
TO SITE AT THE EARLIEST. SITE SHALL FOLLOW UP WITH Shri Mohammed
Disposed Yameen, Sr Engr/CONTRACT MANAGEMENT, Mb no - 8897088911 FOR DISPATCH
by Unit Y OF ITEM.
Disposed
by Unit Y clarification has been provided to BHEL site/Customer and matter stands closed

The spares booked vide our S.O.No. 4000229-34 to 38 were dispatched through
Speed
Site Post (Docket
advised No. referred
to procure EP394666972IN
Temperaturedt. 11-05-17). Excisefrom
switch directly Inv. No.
any1750066
of the dt.
Disposed 11-05-17. Site to acknowledge
following vendors at their end. the
Costreceipt of spares
may debited and inform
to BHEL the present
Haridwar._x000D_
by Unit Y condition
_x000D_ of the valve.
1. ENDRESS + HAUSER (INDIA) PVT. LTD._x000D_
215-216, DLFthe
TOWER A, JASOLA DISTRICT
Site to inform present condition. If issue CENTRE,_x000D_
is resolved, kindly close the CAR.
NEW DELHI, INDIA-110025_x000D_
Otherwise Site requested to contact the actuator vendor(M/s. Rotork, Chennai,
Phone No.: 011-4165846_x000D_
Disposed Actuator Model K500/36 rpm) directly and get the issue resolved. Cost debit can
beFax : 011-41658468_x000D_
by Unit Y accepted by Trichy Valves.
E-Mail : nitin.randev@in.endress.com_x000D_
_x000D_
2. Mr. Aditya Agrawal_x000D_
M/s EDWARDS INDIA PVT LTD_x000D_
T-97/2, Opposite Saint Gobain Factory,_x000D_
M.I.D.C, Bhosari,Pune-411026_x000D_
INDIA._x000D_
Mobile: +91 9873905572 | aditya.agrawal@edwardsvacuum.com_x000D_
Tel: +91 20 40752222_x000D_
Accepted Fax: +91 20 40752212_x000D_
by Site Y

Disposed Site to get the offer from the actuator vendor and send the same to us for vetting
by Unit Y for debit acceptance.

Disposed Site to get the offer from actuator vendor and send the same to us for vetting
by Unit Y before debit acceptance.

Disposed Site to get the offer from the actuator vendor and send the same to us for vetting
by Unit Y before debit acceptance.
PGMA-DU: 7590001180913 / DU 076_x000D_
Original SAP Order: 3200178-76_x000D_
Valve Detail: 12-C300-GV-BW-MO-WCB_x000D_
Disposed Jammed Wedge Spares (Packing & Gasket) booked in Free Supply SO No.
by Unit Y 4000229 21 to 23. Valves Service Technician will visit to rectify.
Disposed Site to get the offer from the actuator vendor and send the same to us for vetting
by Unit Y before debit acceptance.
Present status /Remarks

Item to be supplied by
BHEL/Hyd. Even after
repeated followup also
same was not supplied.

Item to be supplied by
BHEL/Hyd. Even after
repeated followup also
same was not supplied.

Item to be supplied by
BHEL/Hyd. Even after
repeated followup also
same was not supplied.

Item to be supplied by
BHEL/Hyd. Even after
repeated followup also
same was not supplied.

Unit is not accepting for

free supply of the material.

Item to be supplied by
BHEL/Hyd. Even after
repeated followup also
same was not supplied.
Current rating mentioned
on the motorised valves is
not matching with the
Overload current rating of
the supplied MCBs in
CJJ09 panel. But BHEL
EDN is reluctant to change
the MCBs.M/s BHAVINI is
not accepting the same.
Site communicated to
BHEL EDN.
Kalpakkam site received
the spares for the same.
The valve will be rectified
during availability of
manpower from M/s
BHAVINI and technician
from BHEL trichy is
required to supervise.
Same was communicated
to BHEL Trichy.

Vendor is reluctant to send

the quotation. Same is
communicated to
BHEL/Trichy

Vendor is reluctant to send

the quotation. Same is
communicated to
BHEL/Hardwar
Vendor is reluctant to send
the quotation. Same is
communicated to
BHEL/Trichy

Vendor is reluctant to send

the quotation. Same is
communicated to
BHEL/Trichy
Kalpakkam site received
Vendor is reluctant to send
the spares for Same
the quotation. the same.
is
The valve will be
communicated torectified
during availability of
BHEL/Trichy
manpower from M/s
BHAVINI and technician
from BHEL trichy is
required to supervise.
Same was communicated
to BHEL Trichy.
Vendor is reluctant to send
the quotation. Same is
communicated to
BHEL/Trichy