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AccessControlandSecurityManagementSoftware

UserManual

DN19261204/Version5.01
Copyright2012TycoInternationalLtd.anditsRespectiveCompanies.AllRightsReserved.Allspecifications
werecurrentasofpublicationdateandaresubjecttochangewithoutnotice.EntraPass,KantechandtheKantech
logoaretrademarksofTycoInternationalLtd.anditsRespectiveCompanies.
iii

TableofContents
Definitions .................................................................................................. 1
SchedulesDefinition ................................................................................................... 1
DefiningaSchedule ....................................................................................................... 1
ToCreatea2dayContinuousInterval .......................................................................... 2
ExtendedSchedule ...................................................................................................... 3
HolidayDefinition ...................................................................................................... 3
VideoIntegration ........................................................................................ 5
TheVideoToolbar ...................................................................................................... 5
VideoEventList ......................................................................................................... 5
UsingtheVideoEventList .............................................................................................. 5
FindingVideoEvents ...................................................................................................... 5
PlayingVideoSegments ................................................................................................. 7
LinkingVideoClipswithKeyFrames ............................................................................... 8
ExportingVideoFiles ..................................................................................................... 9
ProtectingaVideowithaPassword ................................................................................ 9
VideoPlayback ........................................................................................................... 9
ViewingaVideoPlayback ............................................................................................. 10
CurrentRecording .....................................................................................................10
ViewingtheCurrentRecordings ................................................................................... 11
VideoDesktop ...........................................................................................................11
DisplayingaVideoView ............................................................................................... 11
ExportedVideoViewing .............................................................................................12
EntraPassVideoVaultBrowsing .................................................................................13
ViewingVideoSegmentsArchivedintheEntraPassVideoVault ..................................... 13
Operations ................................................................................................ 15
TheOperationToolbar ................................................................................................. 15
TheOperationDialogs .................................................................................................. 15
TheOperationsContextualMenu ................................................................................. 15
TheComponentStatusDialog ....................................................................................... 16
ManualOperationsonSites .......................................................................................17
PerformingManualOperationsonaSite ...................................................................... 18
CommunicationStatusMessagesAvailableintheList ................................................. 18
ManualOperationsonDoors ......................................................................................18
SelectingaDoororaDoorGroup ................................................................................. 19
LockingaDoorManually .............................................................................................. 20
UnlockingaDoorManually .......................................................................................... 20
UnlockingaDoorTemporarily ...................................................................................... 20
ResettingaDoorSchedule ........................................................................................... 20
EnablingaDoorReader ................................................................................................ 21
DisablingaDoorReader ............................................................................................... 21
ManualOperationsonElevatorDoors .........................................................................21
SelectinganElevatorDoor ........................................................................................... 22
LockingFloorsfromElevatorDoors .............................................................................. 23
UnlockingFloorsfromElevatorDoors ........................................................................... 23
UnlockingFloorsfromElevatorDoorsTemporarily ........................................................ 23
ResettinganElevatorDoorSchedule ............................................................................ 23
iv

EnablinganElevatorFloor ............................................................................................ 24
DisablinganElevatorFloor ........................................................................................... 24
ManualOperationsonRelays .................................................................................... 24
SelectingRelays ........................................................................................................... 24
DeactivatingaRelayManually ...................................................................................... 25
ActivatingaRelayManually ......................................................................................... 25
ActivatingaRelayTemporarily ..................................................................................... 25
ResettingaRelaySchedule ........................................................................................... 25
ManualOperationsonInputs .................................................................................... 26
PerformingManualOperationsonInputs ...................................................................... 26
ReturninganInputtoItsNormalStateManually ........................................................... 26
StoppingMonitoringanInput ....................................................................................... 27
StoppingInputSupervision(Shunt)Temporarily ............................................................ 27
ManualOperationsonViewRollCall .......................................................................... 27
ManualOperationsonIntegratedPanels .................................................................... 27
Users ........................................................................................................ 29
TheUsersToolbar ..................................................................................................... 29
CardsDefinition ........................................................................................................ 29
IssuingaNewCard ....................................................................................................... 29
IssuingaNewCardinEnhancedUserManagementEnvironment ................................... 30
QuickAccesstoDoorListperCard ................................................................................ 32
CreatingNewCardsUsingtheSaveAsFeature ........................................................... 32
IssuingCardsUsingtheBatchLoadFeature ................................................................ 33
ViewingandVerifyingPINs ........................................................................................... 33
ViewingCardsAssignedtheSamePIN ......................................................................... 33
CardHandling ........................................................................................................... 33
EditingaCard .............................................................................................................. 33
FindingaCard .............................................................................................................. 34
DeletingaCard ............................................................................................................ 34
CustomizingCardInformationFields ............................................................................. 34
CardholderAccessLevelsAssignation ......................................................................... 35
AssigninganAccessLeveltoaCardholder ..................................................................... 35
CardOptionsDefinition ................................................................................................ 35
AddingCommentstoaCard ......................................................................................... 36
LimitingCardUsage ..................................................................................................... 36
AssigningPicturesandSignatures ................................................................................. 37
AssigningaPicturefromaFile ................................................................................... 37
AssigningaPictureUsingaVideoCamera ................................................................... 37
Importingasignaturefromafile .................................................................................. 38
AddingaSignaturefromaSignatureCaptureDevice ..................................................... 38
WorkingwithPhotosandSignatures ............................................................................. 38
ExtractingPartofanImage ........................................................................................ 39
EditingaPicture/Signature ........................................................................................ 39
PrintingBadges ............................................................................................................ 39
SelectingaBadgePrinter ........................................................................................... 40
PreviewingandPrintingBadges .................................................................................. 40
CardPrinting ............................................................................................................ 40
LastTransactionsDisplay .......................................................................................... 42
ViewingtheLastTransaction ........................................................................................ 42
CardAccessGroupsDefinition ................................................................................... 43
v

AccessLevelsDefinition .............................................................................................44
TenantsList ..............................................................................................................44
CreatingaNewTenantsList ......................................................................................... 44
AddingNewTenantstotheList .................................................................................... 45
ImportingaTenantList ................................................................................................ 46
ExportingaTenantList ................................................................................................ 47
EntraPassDesktops ................................................................................... 49
TheDesktopsToolbar ................................................................................................49
WorkAreaCustomizing ..............................................................................................49
CreatingaTemporaryWorkspace ................................................................................. 49
ChangingtheDisplayProperties ................................................................................... 50
MessageListDesktop ................................................................................................51
ViewingandSortingSystemEvents .............................................................................. 51
CustomizingEventDisplayintheMessageDesktops ..................................................... 51
PerformingTasksonSystemMessages ......................................................................... 53
Add,ModifyorDeleteTaggedEvents ........................................................................... 54
PictureDesktop .........................................................................................................54
ModifyingPicturesDisplayOptions .............................................................................. 55
FilteredMessagesDesktop .........................................................................................55
ConfiguringaFilteredMessagesDesktop ...................................................................... 55
CustomReportDesktop .............................................................................................56
ConfiguringaCustomReportsDesktop ......................................................................... 56
ToCreateandEditCustomReportsfromaDesktop .................................................... 56
ToDisplayCustomReportStateinRealtime .............................................................. 57
CommentEntryandDisplay ......................................................................................... 57
PlayingarchivedvideorecordingsfromaDesktopMessagelist ..................................... 57
AlarmsDesktop .........................................................................................................57
DefininganAlarmsDesktop ......................................................................................... 57
ViewingSystemAlarmMessages .................................................................................. 58
DisplayingAlarmDesktopsAutomatically ..................................................................... 59
AcknowledgingAlarms/Events ...................................................................................... 60
AutomaticAcknowledgement .................................................................................... 61
ToAcknowledgeanAlarmMessage ............................................................................ 61
ToAcknowledgeAlarmsfromtheAlarmsDesktop ...................................................... 61
MandatoryAlarmComment ....................................................................................... 62
InstructionDesktop ...................................................................................................62
ViewinganInstructionAboutanAlarmMessage ........................................................... 62
GraphicDesktop ........................................................................................................63
ViewingGraphicsintheGraphicDesktop ...................................................................... 63
VideoDesktop ...........................................................................................................65
DefiningaVideodesktop ............................................................................................. 65
UsingtheVideodesktop .............................................................................................. 65
Reports .................................................................................................... 67
TheReportToolbar ....................................................................................................67
QuickReportDefinition .............................................................................................67
DefiningaQuickReport ............................................................................................... 67
CustomReportsDefinition .........................................................................................69
DefiningaDefaultAllEventsReport .......................................................................... 70
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DefiningaCustomReport ............................................................................................. 71
DefiningComponentsforaHistoricalReport .............................................................. 71
DefiningCardOptionsforaCustomReport ................................................................. 72
DefiningaCardUseReport ........................................................................................... 72
DefiningAutomaticReportSchedules ........................................................................... 73
SpecifyingAdditionalOptionsforanAutomaticReport ............................................... 74
DefiningaReportOutputFormat .................................................................................. 75
RequestingReports ...................................................................................................... 77
RequestinganEventReport .......................................................................................... 77
EmailedReports ....................................................................................................... 78
DefiningaReporttoEmail ............................................................................................ 78
SendReportstoWorkstationsUsingSmartLink ........................................................... 79
In/OutReportsDefinition .......................................................................................... 79
DefiningIn/OutReports ............................................................................................... 79
In/OutReportsRequest ............................................................................................. 80
RequestingaIn/OutReportManually ........................................................................... 80
OperationsonIn/Out ................................................................................................ 81
AddingaTransactionintheIn/OutDatabase ................................................................ 81
ReportState ............................................................................................................ 83
ArchiveViewing ........................................................................................................ 83
DisplayingaReport ...................................................................................................... 84
PreviewingReports ...................................................................................................... 84
PreviewingIn/OutReports ........................................................................................... 85
vii

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Definitions 1

Definitions
SchedulesDefinition
A schedule indicates when the system will execute certain operations such as automatically unlocking
doors, permitting access to employees, running automatic reports, monitoring inputs, etc. It also
determines when events are to be acknowledged or when to activate relays controlling different
functions(lighting,heat,etc.).Youcanusethesamescheduleindifferentmenus,butitisrecommended
to create a different schedule for each application, because it is much easier to modify a particular
schedulewithoutaffectingotherapplications.

Eachscheduleiscomposedoffourintervals.Eachintervalhasastartingandendingtime.Eachofthese
intervalscanbeindividuallyselectedforthesevendaysoftheweek,andfor4holidays.EntraPassgives
you the possibility of programming 99 schedules per gateway and an unlimited number of system
schedules. To do so, you must activate the Upgrade to advanced schedule capability option in the
Systemparametersdialog(Optionstoolbar>Systemparameters>Server).
NOTE:Formoreinformation,pleaseSee"SystemParametersConfiguration"onpage503.
EntraPasssupportstwogroupsofschedules:
System schedules: System schedules for global functions such as event parameters, operators login
schedulesandvideotriggers.Thesearenotloadedincontrollers.
Corporatesiteschedules:Thesearedefinedpersite.Youcandefine99schedulespercorporatesitefor
such purposes as: power supervision (controllers), unlock schedule (doors), Rex schedule (doors),
activationmode(relay),monitoringschedule(input).

Ifyouareassigningordefiningschedules,makesurethatyouareselectingthepropercategoryforthis
schedule. For example, if you are assigning or defining a system schedule (for workstation, operators,
event parameters, video triggers) this schedule will be available for selecting components of this
category.Ifyouareselectingascheduleforphysicalcomponentssuchascontrollers,doors,inputs,their
scheduleswillbegroupedbysiteifyouareusingaMultisiteGateway.Ifyouhavedefinedtwositesin
your system, there will be two separate groups of schedules for each site. You can define up to 99
schedulesforeachsite.

DefiningaSchedule
1 FromtheEntraPassmainwindow,clicktheDefinitiontab.ThenclicktheSchedulebutton.
NOTE: If you have checked the Upgrade to advanced schedule capability option (System parameter >
Server > Schedule tab), the Gateway/Site dropdown list appears for selection. From the Gateway/site
dropdown list, select a Site or a System schedule (applicable to system components such as event
parameters,videotriggers,operatorlogin).
2 From the Schedule drop down list, select the schedule you want to modify or select the schedule
applicabletothecategoryselectedinpreviousstep,orclicktheNewicontocreateanewone.
2 Definitions

3 Assignaname(ormodifyanexistingone)totheschedule.Itisrecommendedtochooseameaningful
name.
4 YoucanclicktheHolidayiconinthetoolbartoviewthelistofholidaythataredefinedinthesystem.

NOTE:EntraPasssupportsfourtypesofholidays.
5 SpecifytheStarttime:thisisthescheduledtimewhentheintervalbecomesvalid.Itwillbecomeinvalid
whentheendtimehasbeenreached.
6 SpecifytheEndtime:thisisthescheduledtimewhentheintervalisnolongervalid.
NOTE:Startandendtimesarein24hourtimeformat;thisgivesarangefrom00:00to24:00.Forany
interval,theendtimemustbegreaterthanthestarttime.
7 Check the Days of the week during which this schedule interval will be valid. To do this, click in the
checkboxbeloweachday.
8 Check the holiday type (Hol1, Hol2, etc.) column checkbox if you have defined four holidays in the
Holidaydefinitionmenuandyouwantthisintervaltobevalidduringaholiday.Youcanalsoclickonthe
+signtodisplayacalendarforthenext12monthsshowingholidaysinoneofthethreecolorsidentified
inthelegend.
NOTE:Thelegendisdifferentfromtheoneusedtodefineholidays.See"HolidayDefinition"onpage3
formoreinformation.

ToCreatea2dayContinuousInterval
TocreateanintervalfromMonday20:00(8:00PM)toTuesday08:00AM,theschedulemustbedivided
intotwointervals:
Definitions 3

1 FirstdefineanintervalforMondayfrom20:00to24:00;

2 DefineasecondintervalforTuesdayfrom00:00to08:00.Thesystemconsidersthesetwointervalsas
onecontinuousinterval.

ExtendedSchedule
Thisfeature(forEntraPassandWebStation5.01)allowsincreasingthenumberofscheduleintervalsto
20.
NOTE: Schedules with 20 intervals in standalone mode can be used with KT400 and KT400 V1
controllersonly.
See"Schedule"onpage505formoreinformation.

HolidayDefinition
1 A holiday is treated differently than other days. It is recommended to program holidays at the
beginning of the year; this helps to modify floating holidays for the current year (Easter,
Thanksgiving,etc.).Aholidaymaybeidentifiedbyaspecifictype(Hol1,2,3,4).Thesamedaymay
be defined as a holiday at one site, but as a regular day in another site. From the Definition tab,
selecttheHolidaybutton.TheHolidaywindowappears.
2 Tocreateanewholiday,selecttheNewicon.
3 To create a global holiday, proceed with the holiday definition. If you want to define a holiday for a
specificgateway/site,selectthegateway/sitefromthedropdownlist.
4 Assignanametotheholiday.
5 FromtheDatepulldownmenu,selectatheholidaydatefromthecalender.
6 ChecktheRecurringoptionifthisisthecasefortheholidayyouaredefining.
NOTE:Iftheholidayisnotarecurringholiday,youwillhavetoreprogramitforthefollowingyear.You
canprogramholidaysyearsinadvance;butitisrecommendedtoreviewholidaysonayearlybasis.
4 Definitions

7 IntheHolidaytypesection,selectthetypeoftheholidayyouaredefining.Thisgivesyouflexibilitywhen
definingaholiday.Forexample,youmaydecidethatagivendayisaholidayforacertaingroupofusers,
butitisaregulardayforanothergroup.
8 Clickonthe+Holidaylistbuttontodisplayacalendarforthenext12monthsshowingholidaysinoneof
thethreecolorsidentifiedinthelegend.
NOTE: The legend is different from the one used to define schedules. See "Schedules Definition" on
page1formoreinformation.
VideoIntegration 5

VideoIntegration
TheVideoToolbar
EntraPass offers realtime monitoring capability as a response to the growing importance of video in
access control systems. The Video feature allows operators to define Video parameters and use video
featuresfromEntraPassuserinterfaces.
Videoeventlist
Playback
Currentrecording
Exportedvideo
EntraPassVideoVault,etc.

VideoEventList
TheVideoEventListwindowdisplaysallvideosegmentsrecordedinthesystemandstoredintheVideo
serverdatabaseaswellasvideosegmentsarchivedinEntraPassVideoVault.Thesevideosegmentscan
originatefromthreesources:
Videotriggers
Manualrequestsfromoperators
Automaticrecordingsfromvideoservers
NOTE:Operatorsmusthaveaccessrightstothevideoserverinordertoperformoperationsonevents
displayedintheV ideoEventlist.Forexample,ifanoperatorhasnotbeenassignedpermissiontouse
a specific video server, he/she will not view events originating from this server. User permission are
assignedwhiledefiningthesecuritylevel:System>Securitylevel.

UsingtheVideoEventList
TheVideoevent listwindowdisplaysallvideoeventsaswell astheir description.EntraPassoperators
can:
Searchforaspecificeventassociatedwithavideosegmentbasedonthedateandtimewhenthevideo
wasrecorded
Playavideosegment
Exportthevideosegmentforfutureconsultation
StreamorcopyvideosegmentsfromEntraPassVideoVault
Retryallabortedtransfers:thesearetransfersofvideosegmentsthatweretaggedforarchivebutwhich
werenottransferredtoEntraPassVideoVault.

FindingVideoEvents
Under Video>Videoeventlist, use the Search button to locate and view video segments. If the Search
buttonisnotdisplayedonscreen,clicktheMenubuttontomakeitappear.
TheVideoservertaballowsyoutosearchforavideosegmentonaspecificvideoserver.
6 VideoIntegration

TheEventstaballowsyoutofilterevents.
The Options tab allows you to determine the size of the video you are looking for. Appropriate user
accessrightsarenecessaryforperformingthistask.
TheArchivestatetaballowsyoutofilterarchivedeventsaccordingtotheirstatus.
1 FromtheVideoEventsList,clicktheSearchbutton.TheFindvideoeventwindowappears.
NOTE:IftheMenuandLegendbuttonsarenotactivated,thewindowwillnotshowthelegendnorthe
buttonsinthelowerpart.
2 FromtheFindvideoeventswindow,selecttheStartdateandtimeandtheEnddateandtimeforthe
videosegmentsyouarelookingfor.
NOTE:TheLegendsbuttonallowsyoutodisplayastatuslegendrelatedtovideoevents.ThePlayand
CopyfromVideoVaultbuttonsareenabledwhentheselectedvideoeventshavealreadybeenarchived
onEntraPassV ideoVault.
3 Selectthevideoserverthatyouwanttoincludeinthesearch.YoucanselectAllvideoserversifyouwant
tosearchthroughallvideoserversdefinedinthesystem.
NOTE:If an event was registered by more than one video server, at least one of the servers must be
selectedfortheeventtobeincludedinthelist.
4 SelecttheEventstabtofiltereventstobeincludedinthereport.IfyouselectAllevents,allthespecific
eventswillbechecked.
5 SelecttheOptionstabtofiltervideosegmentsaccordingtotheirduration.
6 ChecktheVideosegmentdurationlimitoption,thenenterthedurationintheGreaterthan(mm:ss)and
Smaller than (mm:ss) fields. The value entered is in minutes and seconds. This feature allows you to
targetvideosegmentsmeetingspecificdurationcriteria.
7 SelecttheArchiveStatetabtofiltereventsaccordingtothearchivestatus.
8 ChecktheArchiveStateoptionifyouwanttospecifywhicheventswillbeincludedinthefilter.Ifyou
wanttoincludeallevents,leavetheseoptionsunchecked.
9 ClickOKtogobacktotheVideoeventlistwindow.
NOTE:ThePlayandCopyfromVideoVaultbuttonsareenabledwhentheselectedvideoeventhasbeen
archivedonEntraPassV ideoVault.Archivedeventsareidentifiedbyagreenflag.
10 Dooneofthefollowingusingthebuttonsdescribedbellow:

Button Usedescription
UsethisSearchbuttontosearchforeventsassociatedwithavideo
segment.Fordetails,see"FindingVideoEvents"onpage5.
VideoIntegration 7

Button Usedescription
UsethePlaybuttontoviewavideoevent.Whenyouclickthisbut
ton,theVideodesktopdisplaysthevideoevent.Ifonlyonecamera
wasused,whichismostoftenthecase,thesystemdisplaysthe
durationofthevideoevent.Ifthevideoeventwasrecordedby
morethanonecameraonasingleserver,thevideoserverwilluse
themostoptimaldisplaylayout.Ifthevideoeventwasregisteredby
morethanoneserver,itispossibletoselectaspecificvideoserver.
Forexample,2x2foramaximumof4camera,3x3foramaximumof
9cameraand4x4foramaximumof16cameras.Foreventswith
variouslength,eventswillbeplayedbasedonthelongerevent.
Notethatthisfeatureshowslimitationswhenusedinsystemsnot
configuredforcontinuousrecordingasitwillnotdisplaycameras
involvedoutsidetheselectedtimeframe.
TheCopyfromVaultbuttonallowsoperatorstoretrievevideoseg
mentsthathavebeenarchivedonEntraPassVideoVault.
ThePlayfromVaultbuttonenablesoperatorstoviewavideoevent
thathasbeenarchivedonEntraPassVideoVault
TheRetryabortedbuttonenablesoperatorstotriggeranyarchiving
processthatwassuspended.
UsetheMenubuttontodisplaythebuttonsinthelowerpartofthe
windowandtheLegendbuttontodisplayalegendaboutthestatus
ofthedisplayedvideorecordingevents.
TheKVI(KantechVideoIntellex),KVA(KantechVideoAVI),IMG,AVI
andPSformatsareavailableforyourExportneeds.Theseformats
allowuserstostoreallthedatarelativetoavideoeventsuchasthe
eventiconorkeyframe,description,etc.
TheSavebuttonisenabledwhenanoperatorentersdatainthe
Commentfield.Itenablesoperatorstosavecommentsassociated
withavideoevent.
TheCancelbuttonisenabledwhentheCommentfieldismodified.
Itenablesoperatorstodiscardthecommentandtogobacktothe
previousvalue.

PlayingVideoSegments
The Video Event List window is divided in two panes: the lefthand pane displays all video events that
were retrieved according to the search criteria. The lower pane of the window displays the legend
explainingthestatusofeachevent.Italsocontainsbuttonsthatenableoperatorstoperformoperations
onvideorecordings.Therighthandpanecontainsthreetabs:
8 VideoIntegration

TheDetailstabdisplaysthetextdescriptionofthevideoeventsuchasthevideoserverthatrecordedthe
event,theoperatorwhowasloggedon,etc.
TheCamerastabshowscamerasthatareassociatedwithaselectedevent.
TheImagetabcontainsthekeyframeforthevideosequence.Thekeyframeservesaspreviewofthe
video sequence. It is from this pane that you can associate a video key frame and link it to the video
segment.
NOTE: V ideo recordings can be streamed from the lefthand pane (Play button) or from the Camera
tab. You can also view camera recordings from the Message desktop. To do so, you have to select a
video recording event (identified by a camera icon in the Message desktop), rightclick it and select
Videorecording>Playfromtheshortcutmenu.
1 FromtheVideoeventlist,selectanevent,thenclickthePlaybutton.ThevideoclipappearsintheVideo
Playbackwindow.
2 YoumayselecttheCamerastabtoviewinformationaboutthecamerathatcapturedtheselectedevent.
Start/Enddatesandtimeswhentherecordingeventoccurred.
Recording time (mm:ss): duration of the video segment. This duration is specified when defining
recordingparameters(Videomenu>Recordingparameters).
Videotrigger,ifany:thevideotriggerisdefinedintheVideotriggermenuandthenselectedinthe
Recordingparametersdefinition.
NOTE:Thestatusindicatornexttothevideoservernameindicatesthecurrentconnectionstatusofthe
server.
3 Youcan:
Click the Play button to view this video segment of the selected camera for the duration of the
recording.ThevideoappearsalsointheVideodesktop(Desktopmenu)
ClicktheExportbuttontoexportitforfutureuse.Fordetails,see"ExportingVideoFiles"onpage9.

LinkingVideoClipswithKeyFrames
EntraPassusershavetheabilitytosaveastillimagethatbestrepresentsavideosequencelinkingthis
imagetothewholevideorecording.Thismaybeusefulforexampleifoneeventwasregisteredbymore
thanonecameraandyouwanttoassociatetherecordingwithamoreexplicitimage.Viewingthevideo
eventwillenableuserstoidentifythebestimageforthisvideoevent,tosnapit,pasteitandsaveitas
thebestsequenceforthevideoclip.Itisalsopossibletoretrieveapreviouslysavedimageandtolinkit
toavideosegment,ortopasteapreviouslysnappedimage.
1 FromtheVideoeventlist,selectanevent,thenclicktheImagetab(rightpane).
2 Fromtheimagewindow,youcan:
Importimage:clicktheImportbuttontoretrieveapreviouslysavedorexportedimagefromafile.
Paste image: click this button to paste a previously snapped image. The Paste image button is
enabledonlywhenyouhavesnapped(copied)animagewhileviewingit.Youcanfirstplayavideo
clip,snapitandthenpasteit.
Clear:clicktheclearbuttontodeletethedisplayedimagefromview.
VideoIntegration 9

ExportingVideoFiles
EntraPassexportsvideosegmentsinfourformats:KVIandKVA.
KVI(KantechVideoIntellexformat).VideodataarestoredinIntellexformat(.img).Asimpledoubleclick
allowsyoutoviewthefileusingVideoPlayerIntellex.exe.
KVA (Kantech Video AVI format). Video data are stored in AVI format (.avi). A double click opens the
videofileusingVideoPlayerWindow.exe.
AVIformat
IMGformat
PSformat

EntraPassusershavetwooptionswhenexportingvideos:
FromtheVideoeventlist(withoutpreviewingthevideo)
Fromthevideoplaybackwindow:inthiscase,thevideoispreviewedbeforeitisexported.
1 Fromthevideoeventlist,selectthevideoeventyouwanttoexport.
2 ClicktheExportbutton.TheEnteravideofilenamewindowopens.
3 EnterafilenameintheFilenamefield.Bydefault,thefileisassignedtheKantechKVIformat.Thefile
willbesavedamongEntraPassprogramfiles:\Kantech\ServerCE\Video.Lateryoucancallthisfilesimply
bydoubleclickingit.
NOTE:VideofilescanbeviewedintheExportedvideowindow(Videotab>Exportedvideo).Thevideo
fileisdisplayedwithitsname,dateandtime.Keyframes(ifany)associatedwithavideoclipcanalso
bepreviewedinthiswindow.
4 ClickSavetoclosetheEnterfilenamewindow.Whenyoudothis,theDescriptionandpasswordwindow
appear.

ProtectingaVideowithaPassword
You can protect exported videos using a password. Users must enter this password to view exported
videos.
NOTE:ThepasswordprotectionisapplicabletoKVIandKVAvideoformatsonly.
1 Selectthevideoyouwanttoexport,thenclicktheExportbutton.
2 Enter a description for the video segment, in the Enter Video filename window, then click Save. The
Descriptionandpasswordwindowappears.
3 ChecktheUsepasswordboxifyouwanttoaddmoresecuritytothisvideosegment.Userswillhaveto
enterthispasswordinordertoviewthesavedvideosegment.
4 Enterapasswordandconfirmthepasswordinthedisplayedfield.
5 ClickOKtoclosetheDescriptionandpasswordwindow.ClickOKtoclosethesystemmessageconfirming
theexport.

VideoPlayback
TheVideoPlaybackfeatureofferstheabilitytoviewrecordedvideoofupto16camerassimultaneously.
Todoso,youhavetospecifytheperiodoftimefortheplayback.Amaximumofonehourisallowed:
10 VideoIntegration

Selectcamerasinthelefthandpane
DraganddropthemintotheViewplaybackarea.

ViewingaVideoPlayback
1 FromtheVideoplaybackwindow,specifytheStartdateandtimeandEnddateandtimeforthevideo
youwanttoview.Themaximumallowedis1hour.Thereforeyoumaystreamvideoeventsthatoccurred
onthesamedateandforamaximumofonehour.
2 Fromthelefthandpane,selectacamerathendropitintotherightpane.Itplaysforthetimespecified
inthestartandendtime.UsethecontrolsinthelowerpartofthePlaybackwindow(rightpane)toplay,
fastforward,rewindorstopthevideoplayback.
NOTE:Iftherequestedvideoisnotavailable,amessageappearsinthelowerpartofthewindow;the
Snap and Export buttons remain disabled. If a video is available, the message Requesting video is
displayed.
Snap: copy the displayed image and save it in the \tmp\image folder and use it as a still image
representing the video sequence. Later, the snapped image will automatically appear in the View
exported video when browsing the exported videos. It is recommended to add a comment to the
snappedimage;thecommentwillappearsnexttotheimage.
Export:exportthevideoclipforfutureusage
Tagtoarchive:markthevideosequencesothatitisqueuedforarchive.
NOTE:Youcandragtheslideratthebottomoftherighthandpanetoincreaseordecreasethespeed
ofthevideoclipyourareplaying.
3 Tosaveaspecificvideoimage,clicktheSnapbutton.
4 Acceptthedefaultnameorenteraspecificnameforthevideorecording.Thevideorecordingissaved
in:Programfiles\Kantech\Server_CE\Tmp\Image.ThevideoimagecanthenbeviewedusingaWindows
imageviewersuchasPaint.Simply,doubleclickthevideoimagetoviewit.
NOTE: For the TVR II, the video sequence can only be played forward. That is why the slider can be
moved to the right side only. Also, a new button has been added to jump 30 seconds before the
beginningofthecurrentsequence.

CurrentRecording
The Current recording feature allows users to view the list of all ongoing recordings. The information
displayeddependsonthesourceoftherecordingrequest:
Startedbyavideotrigger
Startedbyanoperator
Startedbyanalarmonthevideoserver
VideoIntegration 11

ViewingtheCurrentRecordings
1 From the Video toolbar, click the Current recording button. The current recording window appears, it
showsallongoingrecordings.
ThefollowingtableshowstheinformationdisplayedintheCurrentrecordingwindowdependingonthe
sourceoftherecording.

Initiatedby Information
Videoserveralarm Initiatedby
Eventname
Startdateandtime
Videotrigger Initiatedby
Videotrigger
Recordingparameter
Event
Startdateandtime
Remainingtimefortherecording
Operator Initiatedby
Workstation
Operatorname
Startdateandtime
Remainingtimefortherecording

VideoDesktop
TheVideoDesktopallowsoperatorstodisplayandmonitor,inrealtime,videocamerasconfiguredand
connectedtothenetwork.

DisplayingaVideoView
1 FromtheEntraPassmainwindow,selecttheDesktopstab,thenselectthedesktopdedicatedtoVideo.
TheVideoViewwindowappearsinthedesktop.
NOTE: The V ideo desktop will be empty the first time you open it and No video view selected is
displayed.
2 Select video view from the dropdown list at the bottom of the window. You can edit the view (Video
view>selectaspecificView>ModifyVideoviewcomponentsbutton).
3 Thebuttonsinthelowerpartofthewindowallowyoutoperformvarioustasks:
12 VideoIntegration

Buttons Description
Usethesebuttonstoselectasizeforthedisplayedvideo.
Note:Abiggerimagerequiresmoreprocesspower.Therefore,selectingabig
gerimagemayresultinlowerprocesspower.
ThesebuttonsareconfiguredintheOperatorsecuritylevel.Theyenableopera
torstoperformpreprogrammedtaskssuchasviewingvideoplaybackwitha
fixedorvariabledelay,generatingvideoeventswithfixedorcustomparame
ters.Fordetailsonprogramingthisbuttons,see"SecurityLevelDefinition"on
page375.
UsethesebuttonstoCreateandEditvideoviews.

UsethisShowviewselectorbuttontodisplayamosaicviewofallthecameras,
oroneofthecamerasdefinedinthesystem.
HelpandClosebuttons.TheseareEntraPassstandardbuttons.

4 ClicktheShowviewselectorbuttontodisplaytheViewselectorwindow.Thissmallwindowallowsyou
tososelectaspecificviewortomonitoraspecificcamerapattern.Forinstance,ifyouselectacellinthe
Viewselector,thesequenceisinterruptedtodisplaytheselectedcell.
NOTE:WhenyouopentheV ideoviewselectorwhileacameraisrecording,thecameraiconwillblink
untiltheendoftherecording.
5 From the displayed view, you can click a dome camera icon to display control buttons for this camera
(movement,zoom,focus).AvailableoptionsdependontheDigitalVideoManagementsystemconnected
toyoursystem.PleaserefertoyourDVMSdocumentationforadditionalinformation.
NOTE: If your dome camera is set with pre programmed movement patterns, you can define a view
displaying a pattern composed of one or many of these patterns. For more details, see "V ideo V iews
Definition"onpage10.

ExportedVideoViewing
EntraPassenablesuserstoviewallexportedvideos.Thisfeaturemakesitpossibletobrowsethelistof
all exported videos and to preview a key frame of the exported videos sequence for all KVI and KVA
formats.Moreover,userscanpreviewtheexportedvideosegmentbeforeviewingit.
1 FromtheVideotoolbar,selecttheViewexportedvideoicon.TheVideofolderopensautomatically,with
thelistofallexportedvideosequencesthathavebeenexported.
2 Selectavideosequence.Thevideothumbnailappearsinthelowerleftpartofthewindow.Thedirectory
containstheDateandTimethevideowastaken,thevideofileformat(Type)andtheFileName.Youcan
thenclickthePreviewbuttonfordetailsabouttheexportedvideo.
VideoIntegration 13

EntraPassVideoVaultBrowsing
EntraPass Video Vault offers an easy way for preserving important video data for future reference. In
fact, video recordings have a limited life span depending on the video server settings and capability.
Moreover, since video recordings require a great amount of disk space, using an archive management
tool such as EntraPass Video Vault enables organizations to better manage and easily retrieve video
contents.ThearchivingactivityismonitoredfromtheEntraPassVideoVaultuserinterface.TheBrowse
EntraPass Video Vault interface offers a Windowslike navigation pane that enables operators (with
appropriatepermission)toplayvideosegmentsarchivedonEntraPassVideoVault.

ViewingVideoSegmentsArchivedintheEntraPassVideoVault
1 FromtheVideomainwindow,selecttheBrowseVideoVaultbutton.
2 Toviewaspecificsegment,selectavideosegment,thenclickthePlayfromVideoVaultbutton.
14 VideoIntegration
Operations 15

Operations
TheOperationToolbar
Under the Operation toolbar, operators will be able to perform manual operations on various system
components (gateway, site, controllers, third party hardware, etc.) such as manually resetting or
monitoringdevices,disablingreaders,etc.Manualoperationsareusedtooverrideschedulesorprocess
specialrequests,whennecessary.Whenyoulaunchamanualoperationonacomponent,itispossible
toviewthestatusoftheselectedcomponentsinrealtime.Youcanalsoeditcomponentsbyaccessing
thecomponentdirectlyfromtheoperationwindow.

TheOperationDialogs
Alloperationdialogshavea seriesoficonsintheirwindow. Seriesof iconswillonlyappearinspecific
operationdialogs.Thefivebuttonsdescribedbelowappearinalloperationdialogs.

Icon Description
SelectAllisusedtoselectalltheitemsorcomponentsdisplayedinthe
list.
UnselectAllisusedtounselectalltheitemsorcomponentsthatwere
previouslyselectedinthelist.
EnableGraphic displaystheimagerelatedtotheselectedcomponent
(i.e.:door)andwillalsodisplaytheassociatedcomponents(i.e.:reader).
Todisplayinrealtime,thisbuttonmustbeusedwiththeEnableanima
tionbutton.
EnableAnimationwillautomaticallyenabletheEnablegraphicbutton.
Thiswillactivatethecurrentcomponent(i.e.:door)andwilldisplayits
statusinrealtime.
HelpwillopentheOnlinehelpcorrespondingtothewindowyouare
currentlynavigating.

NOTE: A hint is displayed when you move your cursor over a button. It gives details about the
operationtobeperformed.

TheOperationsContextualMenu
You will be able to access a contextual menu by right clicking within the list in any operation window.
Theitemsinthepopupmenucorrespondtotheiconsintheoperationwindowtoolbar.Threeadditional
options can be found in the popup menu, when you access it from the Gateway, or the Site operation
window.
Full status: Opens a status window that contains the current information corresponding to the
componentyouselectedinthelist.Formoredetails,TheComponentStatusDialogonpage 16.
16 Operations

Edit:Opensthewindowcorrespondingtotheselectedcomponenttoallowediting.
Extendedselectionbox:OpenstheExtendedselectionboxdialogthatallowsyoutosearchforaspecific
component.

TheComponentStatusDialog
Amessagewindowthatcontainsthegatewayandsitemessagescanbeaccessedbyrightclickingwithin
the corresponding operations window under the Operation tab, and selecting Status in the contextual
menu.
In the example above, the information is listed for a Multisite Gateway. We have listed some of the
informationthatcanappearinthatwindow.

Parameter Description
Gatewaystatus Indicatesifthegatewayisconnectedornot.
Numberofsites Indicatesthenumberofsitesforthisgateway.
Numberofcards Indicatesthenumberofcardsprocessedbythiscontroller
Numberofprocesses Indicatesthenumberofprocesses
Version Indicatesthesoftwareandhardwareversionnumber.
LocalTime Indicatesthecontrollerscurrentlocaltime.
Laststartup Datethelastsystemstartupwasperformed.

NOTE:The information displayed in the status window corresponds to your configuration and will be
differentwhetheryouaccessitfromagatewayorasiteoperationswindow.
Operations 17

ManualOperationsonSites
The manual operations on site feature is used to poll unassigned controllers. For example, when a
controllerhasbeenaddedinthesystemwithoutaserialnumber,youcanusethiscommandtogetthe
controllerserialnumber.

Icon Description
Connecttoremotesite:Clicktoconnecttoaremotesiteusingapre
configureddialupconnection.
Disconnectremotesite:Clicktoclosetheconnectionbetweenthis
EntraPassworkstationandtheremotesite.
Forcedisconnectsite:Forcedisconnectremotesiteimmediately,evenif
thesystemisreloading.
ThisoptionisonlyavailableinaMultisiteGateway.
Disableremainingtime:Clicktostayconnecteduntilclickedagain.This
actiondisablespresetconnectionremainingtime.Thisactionbypasses
anyidletime.
Updateremotesite:Afterselectingsite,clicktoconnectandupdate
parameters.
Updateallremotesites:Clicktoconnectandupdateparametersonall
sitesstartingwiththefirstsiteonthelist.
Removesitefromconnectandwaitlist:Selectasitethenclicktosus
pendconnectionafterallsiteshadbeensetforupdate.
ReloadIPLinkfirmware:willforceareloadoftheselectedKantechIP
Linkfirmware.

NOTE:Forsecurityreasons,theSystemAdministratormaydisablethis
icon.
BroadcastIPDevice:willsendasignaltotheselectedKantechIPLink
andalsotheKT400IPSecure.

NOTE: A hint is displayed when you move your cursor over a button. It gives details about the
operationtobeperformed.
18 Operations

PerformingManualOperationsonaSite
1 FromtheOperationwindow,clickontheSiteicontoopentheSitewindow,thenselectthegatewayto
whichthesiteisconnected.
2 To poll a controller that is not assigned, click the Controller icon. A message is sent to an unassigned
controller, asking it to identify itself. When the controller receives the call from the site, it sends an
acknowledgementmessageintheMessagedesktop.
3 YoumayselecttheMessagedesktoptoviewthecontrollerserialnumber.
NOTE:The %columnshowsthecommunicationperformanceofaselectedsite.Ifthepercentageistoo
low (below 75% for instance), it may indicate that the site is not communicating efficiently.
Communicationproblemsmaystemfromvariousreasonssuchasinterferences,damagedcables,etc.

CommunicationStatusMessagesAvailableintheList
The messages in the list area of the dialog indicate the site communication status. In the following
example,youwillseecommunicationstatusmessagesforMultisiteGateways.
MultisiteGateways

Message Description
Site Communication OK Allsitecontrollerscancommunicatewiththegate
way.
Site Communication Trouble Atleastoneofthesitecontrollerscantcommuni
catewiththegateway.
Site Communication Failure Communicationfailedbetweenthesitecontrol
lersandthegateway.
Site Communication Cannot be Thegatewaycannotopenthecommunication
Opened port.

ManualOperationsonDoors
Thisdialogallowsanauthorizedoperatortomanuallymodifythestateofadoororgroupofdoors.
Operations 19

Operators can manually lock/unlock a door, temporary lock/unlock a door or group of doors, and
enable/disablereadersonselecteddoors.

Icon Definition
Lockdoororgroupofdoors:willmanuallylocktheselecteddooror
groupofdoors.
Unlockdoororgroupofdoors:Theselecteddoororgroupofdoorswill
bemanuallyunlockedandwillremainunlockuntilthenextvalidchange
oftheunlockingscheduleoranoperatormanuallylocksthedooror
groupofdoors
Temporarilylock/unlockdoororgroupofdoors:Temporarilyunlocks
adoororgroupofdoorsforapresetdelay.Oncethedelayexpires,
thedoororgroupofdoorsrelockautomatically.
Returntoschedule:Willreapplythelockingscheduleforadoorora
groupofdoors.
Enablecardreader:Willenableapreviouslydisableddoorreader.

Disablecardreader:Willdisableadoorreaderanduserwillnotbeable
toaccessthatdoor,eveniftheyhaveaccessrights.
Armdoor(MultisiteGatewaywithKT400only):DoesaRequesttoarm
onthealarmpanel.
Disarmdoor(MultisiteGatewaywithKT400only):DoesaRequestto
disarmonthealarmpanel.

NOTE: A hint is displayed when you move your cursor over a button. It gives details about the
operationtobeperformed.
Therearevariousreasonswhyyouwouldwanttoperformoneoftheseoperations;forexampleyoumay
need to disable a reader for a short period in order to deny access to the door, etc. This operation
allows an operator to lock a door that was previously unlocked by an operator or a schedule. When a
doorismanuallylockedthroughtheOperationmenu,itremainslockeduntil:
Thepresentationofavalidcard(willrelockafteraccess),or
The next valid change of the automatic unlocking schedule (for a door defined with an unlocking
schedule),or
Anoperatormanuallyunlocksthedoor.

SelectingaDoororaDoorGroup
1 FromtheOperationswindow,selecttheDooricon.TheDoorwindowappears.
2 ClicktheEnableanimationicontoviewarealtimedisplayofthedoorstatus.
20 Operations

The lefthand pane displays the list of all Sites/Gateways. You may select all or select one site/
gateway.Theindividualdoorsassociatedwiththesite/gatewayselectedontheleftaredisplayedin
thetoprightsideofthepane.IfyouselectAllontheleft,alldoorsinthesystemwillbelistedonthe
right.Youcanselectone,severaloralldoors.
NOTE: If only one site or gateway is defined in the system, the site or gateway list window will not
appearontheControllerwindow.
Door groups associated to the site/gateway selected on the left are displayed at the bottom right
sideofthepane.IfyouselectAllontheleft,alldoorgroupsinthesystemwillbelistedatthebottom
right.Youcanselectoneorseveralorallgroups.

LockingaDoorManually
1 IntheDoordialog,selectdesireddoor(s)ordoorgroup.
2 ClicktheLockdooriconinthetoolbar.

UnlockingaDoorManually
1 IntheDoordialog,selectdesireddoor(s)ordoorgroup.
2 ClicktheUnlockdooriconinthetoolbar.Theselecteddoor(s)willbemanuallyunlocked.Thesystemwill
prompt for operator confirmation. A door defined with an automatic unlocking schedule will remain
unlockeduntil:
Thenextvalidchangeoftheunlockingschedule,or
Anoperatormanuallylocksthedoor.

UnlockingaDoorTemporarily
EntraPassallowsyoutotemporarilyunlockadoorforapresetdelay.Oncethedelayexpires,thedoor
relocks automatically. You can use this option in cases where you need to grant access to a user who
doesnothaveacardorhasforgottenhis/hercard.
NOTE:Themaximumunlocktime:4:15(255seconds).
1 ClicktheTemporarilyunlockicon.TheChangedelayonactiondialogwillpopup.
2 Enter the New time delay (m:ss) and click OK. The selected door will be temporarily unlocked by an
operator.
NOTE:If a door contact is installed, the door will relock as soon the system sees a door opendoor
closedtransition.ThereisnoAnimationforthistypeofoperation.

ResettingaDoorSchedule
EntraPass allows you to reset a door schedule after a manual operation has been performed on a
component.
1 IntheDoordialog,selectdesireddoor(s)ordoorgroup.
2 ClicktheReturntoSchedulebutton.Thisoptionwillresettheschedulefortheselectedcomponents.
Operations 21

EnablingaDoorReader
1 IntheDoordialog,selectdesireddoor(s)ordoorgroup.
2 ClicktheReaderenablebutton.Thisoptionenablesapreviouslydisableddoorreader.

DisablingaDoorReader
1 IntheDoordialog,selectdesireddoor(s)ordoorgroup.
2 Click the Readerdisabled button. This option disables a previously enabled reader. Disabling a reader
prohibitsusersfromaccessingthedoor,evenifaccessrightshavebeengranted.

ManualOperationsonElevatorDoors
Thisdialogallowsanauthorizedoperatortomanuallylock,unlockortemporarilyunlockelevatorfloors.
Thewindowwillalsodisplay,inrealtime,thestatusoftheselectedelevatordoor(s).
HowElevatorAccessIsauthorized
Thecardholderpushesanup/downbutton,theelevatordooropens,
Thecardholderpresentsitscardatthereader(usuallyinsidethecab),
The system checks if the schedule assigned to this door is valid. If yes, the system checks which floor
groupisassociatedtothisdoor,
Then the system verifies each floor of the floor group (in the floor group menu) and checks if the
scheduleassociatedtoeachfloorofthegroupisvalidornotvalid.
22 Operations

Onlyfloorsthathaveavalidschedulewillbeavailableforselectionbytheuser(theelevatorpanelwill
enablethebuttonscorrespondingtothefloors).

Icon Definition
Lockelevatorfloororgroupofelevatorfloors:willmanuallylocktheselectedelevator
floororgroupofelevatorfloors.
Unlockelevatorfloororgroupofelevatorfloors:Theselectedelevatorfloororgroup
ofelevatorfloorswillbemanuallyunlockedandwillremainunlockuntilthenextvalid
changeoftheunlockingscheduleoranoperatormanuallylockstheelevatorflooror
groupofelevatorfloors.
Temporarilylock/unlockelevatorfloororgroupofelevatorfloors:Temporarily
unlocksanelevatorfloororgroupofelevatorfloorsforapresetdelay.Oncethe
delayexpires,theelevatorfloororgroupofelevatorfloorsrelockautomatically.
Returntoschedule:Willreapplythelockingscheduleforadoororagroupofdoors.

Enablecardreader:willenableapreviouslydisabledreader.

Disablecardreader:willdisableareaderanduserswillnotbeabletoaccessanyeleva
torfloor,eveniftheyhaveaccessrights.
Enableelevatorfloor:willenableapreviouslydisabledelevatorfloororfloorgroup.

Disableelevatorfloor:willdisableanelevatorfloororfloorgroupanduserswillnotbe
abletoaccessthatelevatorfloororfloorgroup,eveniftheyhaveaccessrights.

NOTE: A hint is displayed when you move your cursor over a button. It gives details about the
operationtobeperformed.

SelectinganElevatorDoor
1 FromtheOperationsmenu,selecttheElevatordooricon.
2 ClicktheEnableanimationicontoviewarealtimedisplayoftheelevatordoorstatus.
The lefthand pane displays the list of all Sites/Gateways. You may select all or select one site/
gateway.
Theindividualelevatordoorsassociatedwiththesite/gatewayselectedontheleftaredisplayedin
thetoprightsideofthepane.IfyouselectAllontheleft,allelevatordoorsinthesystemwillbe
listedontheright.Youcanselectone,severalorallelevatordoors.
Elevatordoorgroupsassociatedtothesite/gatewayselectedontheleftaredisplayedatthebottom
rightofthepane.IfyouselectAllontheleft,allelevatordoorgroupswillbelistedatthebottom
right.Youcanselectoneorseveralorallelevatordoorgroups.
Operations 23

LockingFloorsfromElevatorDoors
1 Selectanelevatordoororagroupofelevatordoors.
2 ClicktheLockiconinthetoolbar.Thiscommandwillmanuallylockthefloorgroupthatwaspreviously
unlockedbyanoperatororaschedule.
NOTE:Adoordefinedwithoutanunlockingschedulewillonlybelockedbyamanualcommand.Tolock
allfloorsthatwerepreviouslyunlocked,usetheUnlockoptionintheManualoperationondoorsmenu.

UnlockingFloorsfromElevatorDoors
1 Selectanelevatordoororagroupofelevatordoors.
2 ClicktheUnlockelevatorfloorsiconinthetoolbartounlockapreviouslylockedfloor.Thiscommandwill
onlyenabletheelevatorfloorsthataredefinedwithanXinthecolumnoftheFloorgroupDefinition
menu. If you do this, the system will prompt the you to select a floor group that should be unlocked
(available).Oncethegroupisselected,thesystemwillprompttheoperatortoconfirmtheoperation.
NOTE:Foradoordefinedwithanautomaticunlockingschedule,floorswillremainavailableuntilthe
nextvalidchangeoftheunlockingschedule,oranoperatormanuallylocksthedoor.
NOTE:Adoordefinedwithoutanunlockingschedulewillonlybelockedbyamanualcommand.Tolock
all floors that were previously unlocked, use the Unlock option in the Manual operation on doors
menu.
NOTE:Whenamanualunlockingoperationiscompleted,onlyfloorsthataredefinedwithanXinthe
fieldoftheFloorGroupDefinitionmenuwillbeavailableforselection.Also,whencommunicationis
lost and the controllers are working in standalone mode, only the floors marked with an X will be
availableforselectionandtheaccessschedulewillbeignored.

UnlockingFloorsfromElevatorDoorsTemporarily
EntraPass allows you to temporarily unlock a floor from an elevator door for a preset delay. Once the
delayexpires,theelevatordoorrelocksautomatically.Themaximumunlocktime:4:15(255seconds).
1 ClicktheTemporarilyunlockicon.TheChangedelayonactiondialogwillpopup.
2 EntertheNewtimedelay(m:ss)andclickOK.Theselectedelevatorfloorwillbetemporarilyunlockedby
anoperator.
NOTE:This command will only temporarily enable the elevator floors that are defined with an X in
thecolumnoftheFloorgroupDefinitionmenu(availableforselection).
NOTE: There is no Animation for this type of operation. To temporarily unlock all floors, use the
temporarilyunlockdooroptioninthemanualoperationondoorsmenu.

ResettinganElevatorDoorSchedule
EntraPassallowsyoutoresetanelevatordoorscheduleafteramanualoperationhasbeenperformed
onacomponent.
1 IntheElevatordoordialog,selectdesiredelevatordoor(s)ordoorgroup.
2 ClicktheReturntoSchedulebutton.Thisoptionwillresettheschedulefortheselectedcomponents.
24 Operations

EnablinganElevatorFloor
1 IntheElevatorfloordialog,selectdesiredfloor(s)orfloorgroup.
2 Click the Enable elevator floor button. This option enables previously disabled elevator floors or floor
group.

DisablinganElevatorFloor
1 IntheElevatordoordialog,selectdesiredfloor(s)orfloorgroup.
2 Click the Disabled elevator floor button. This option disables a previously enabled elevator floor.
Disablingafloorprohibitsusersfromaccessingthefloor,evenifaccessrightshavebeengranted.

ManualOperationsonRelays
Use this menu to manually change the state of a relay or group of relays. You can activate/deactivate
andtemporarily activate relaysorgroupof relaysmanually. Thewindowwillalsodisplay,inrealtime,
thestatusoftheselectedrelay(s).
Thisfeatureallowstomanuallyturnoffarelay;forexample,whenaninputprogrammedtoactivatea
relaygoesinalarminunknownconditions.

Icon Definition
Deactivaterelay:allowsanoperatortodeactivatearelaywhichwaspre
viouslyactivatedbyanoperator,event,scheduleorinputinalarm.
Activaterelay:activatearelaywhichwaspreviouslydeactivatedbyan
operator,event,scheduleorinputinalarm.
Temporarilyactivatedrelay:Temporarilyactivatearelayorgroupof
relaysforapresetdelay.
Returntoschedule:Willreapplyascheduleafteramanualoperation
wasperformedonacomponent.

NOTE: A hint is displayed when you move your cursor over a button. It gives details about the
operationtobeperformed.

SelectingRelays
1 FromtheOperationwindow,selecttheRelayicon.
2 ClicktheEnableanimationicontoviewarealtimedisplayoftherelaystatus.
The lefthand pane displays the list of all Sites/Gateways. You may select All or select one site/
gateway.
The individual relays associated with he site/gateway selected on the left are displayed in the top
rightsideofthepane.IfyouselectAllontheleft,allrelaysinthesystemwillbelistedontheright.
Youcanselectone,severalorallrelays.
Operations 25

Relay groups associated to the site/gateway selected on the left are displayed at the bottom right
side of the pane. If you select All on the left, all relay groups in the system will be listed at the
bottomright.Youcanselectoneorseveralorallgroups.

DeactivatingaRelayManually
1 Selectarelayoragroupofrelays.
2 ClicktheDeactivateRelayicon.
NOTE: If you manually deactivate a relay that is usually activated according to a schedule, it will
remaindeactivateduntilitsreactivationschedulebecomesvalid.Thismeansthatifarelayneedstobe
activated according to a schedule and you deactivate it, remember to reactivate it again for the
remainingscheduledtime,becauseonerelaycanbedefinedforvariouscomponentsofthesystem;its
activationordeactivationwillrelatetoitsconfigurationwithinthesecomponents.

ActivatingaRelayManually
1 Selectarelayoragroupofrelays.
2 ClicktheActivateRelayicon.Theselectedrelay(s)willbeactivated.Thisoperationallowsanoperatorto
activatearelaywhichwaspreviouslydeactivatedbyanoperator,event,scheduleorinputinalarm.

ActivatingaRelayTemporarily
1 Intherighthandpane,youmayselectarelayintheupperpartofthewindow,AllRelaysinthelower
partofthewindow.
2 ClicktheActivaterelaytemporarilyicon.TheChangedelayonactionwindowwillpopuponscreen.
3 Enter the New time delay (m:ss) and click OK. The selected relay will be temporarily activated by an
operator.
NOTE:Theselectedrelay(s)willbetemporarilyactivated.Thisisusefulforanoperatorwhowouldlike
to activate temporarily a relay which was previously deactivated by an operator, event, schedule or
input in alarm. The system displays a message box requesting that a temporary activation delay, is
entered.Whenthisdelayisover,therelaywillbedeactivatedautomatically.

ResettingaRelaySchedule
EntraPass allows you to reset a relay schedule after a manual operation has been performed on a
component.
1 IntheRelaydoordialog,selectdesiredrelay(s)orrelaygroup.
2 ClicktheReturntoSchedulebutton.Thisoptionwillresettheschedulefortheselectedcomponents.
26 Operations

ManualOperationsonInputs
This dialog allows you to bring an input back to its normal state, or to stop monitoring an input, or
monitoraspecificinputatalltimes,ortoperformatemporaryshuntonaselectedinput,ifithadbeen
previouslymodifiedfromitsoriginalstateassetupintheDevicemenu.

Icon Definition
Inputnormal:returnsaninputtoitsnormalstateassetupintheDevice
menu.
Inputcontinuoussupervision:willmonitortheselectedinputatall
times.
Inputwithnosupervisionwillterminatetheinputmonitoring,regard
lessofitsschedule,andwillstartmonitoringwiththenextpredefined
schedule.
Inputnosupervisiontemporarily(Shunt):willstopinputmonitoring
forapresetperiodoftime.

NOTE: A hint is displayed when you move your cursor over a button. It gives details about the
operationtobeperformed.

PerformingManualOperationsonInputs
1 FromtheOperationwindow,selecttheInputicon.
2 ClicktheEnableanimationicontoviewarealtimedisplayoftherelaystatus.
The lefthand pane displays the list of all Sites/Gateways. You may select All or select one site/
gateway.
Theindividualinput associated withthe site/gateway selected onthe leftare displayed in the top
rightsideofthepane.IfyouselectAllontheleft,allinputsinthesystemwillbelistedontheright.
Youcanselectone,severalorallinputs.
Input groups associated to the site/gateway selected on the left are displayed at the bottom right
side of the pane. If you select All on the left, all input groups in the system will be listed at the
bottomright.Youcanselectoneorseveralorallinputgroups.

ReturninganInputtoItsNormalStateManually
This option is used in cases where an input status has been modified by an operator and you want to
return the input to its normal state. For example, if an input is assigned a monitoring schedule in its
definition and an operator has reversed the state of the input making it not supervised, it can be
returnedtoitsnormalstateusingthisbutton.
1 Selectaninputoragroupofinputs.
2 ClicktheInputnormalicon.TheselectedinputreturnstoitsnormalstateasdefinedintheDevicemenu.
Operations 27

StoppingMonitoringanInput
Youwillusethisoptiontoterminatetheinputsupervision,regardlessofitsschedule(ifdefined).
1 Selectaninputoragroupofinputs.
2 ClicktheInputnosupervision.Theselectedinputwillnotbemonitored.

StoppingInputSupervision(Shunt)Temporarily
You will use this option when you want the system to bypass a specific input, for a specific period of
time.
1 Totemporarilyshuntaninput,selecttheinput,thenclicktheTemporarilyshunticon.Theinputwillnot
bemonitoredtemporarily.
2 ClicktheInputnosupervisiontemporarily.TheChangedelayonactiondialogwillpopup.
3 EntertheNewtimedelay(m:ss)andclickOK.Aniconnexttotheinputwillindicatethatitistemporarily
shunt.Ifanalarmoccurs,oriftheinputisdisconnected,nomessagewillbesenttothedesktopMessage
list.

ManualOperationsonViewRollCall
This feature is used to visualize the users entering a predefined perimeter. When a user enters this
area,thecorrespondingdataisdisplayedinthefollowingdialog:

ManualOperationsonIntegratedPanels
1 FromtheOperationstoolbar,selecttheIntegratedPanelicon.
2 Ifrequired,selectaspecificcomponentfromtheAllcomponentsdropdownmenu.
3 Selectapanelfromtheleftcolumnandthenrightclicktoviewitscontextualmenu.
4 SelectFullstatustoviewthepanelstatusdetails.
28 Operations

5 SelectVirtualKeypadtoviewthevirtualkeypad.

6 Selectapartitionandrightclicktoviewitscontextualmenu.

7 SelectArmpartitionorDisarmpartitionasrequired.
Users 29

Users
TheUsersToolbar
The Users toolbar allows you to easily manage the EntraPass cardholder database. The Users toolbar
iconsstartthefollowingtasks:

Defineandissuecardsaswellasperformcardrelatedtasks(find,modifyordeleteexistingcards),
Designandprintbadgesusingtheintegratedbadgingfeature.Picturesandsignaturescanbeimported
or,withthenecessarydevices,capturedandincorporatedintocardsforprintingbadges,
Defineandmanagecardaccessgroups,
Defineaccesslevels,
Definevisitorcardtemplates,
Definecardtypes,
Defineandissuedaypasses,
Modifygroupsofcardswithbatchoperations,
ImportorexportCSVfiles,
TheintegratedbadgingfunctioninEntraPassallowsuserstocreateandprintbadges.Itisalsopossible
toimportor,withtheappropriateutilities,tocaptureandintegrateimagesandsignaturesonthecard
inordertoprintbadges.
DefineandmodifytheKantechTelephoneEntrySystem(KTES)tenantslist.

CardsDefinition
Cardsaredefinedbythefollowingproperties:cardnumber,cardusername,cardtype,accessleveland
status(valid,invalid,pending, lost/stolen orexpired). IfyouhaveenabledtheUsecardmultipleformat
optionintheCardformatdialog(see"DefiningaCardDisplayFormat"onpage498),youwillbeableto
change the card format for each card individually from the Card dialog. This option allows more
flexibilityinassigningusercardsforsitesequippedwithdifferentreadertechnologies.Inotherwords,
whencreatinganewcardforauser,theoperatorwillbeabletoselectacardformatdirectlyintheCard
dialog,accordingtothereadertypeusedintheareawheretheuserwillbeaccessingthebuilding.Ifyou
haveenabledtheEnhancedusermanagementfeatureintheSystemparametersdialog(see"Credentials
Parameters" on page 516), card definition will be slightly different. In this type of environment,
EntraPassallowsforthecreationofausercardwithnonumberassignedtoit.In both cases, cards will be
definedby:cardusername,cardtype,cardaccesslevelandstatus(valid,invalid,pending,lost/stolen).
Cardsrecordscanbesearched,sortedanddeleted.

IssuingaNewCard
1 FromtheUserstoolbar,selecttheCardicon.ThedisplayedCardwindowisusedtoenter/verifygeneral
informationonthecardholder.
NOTE:IfyouenabledtheEnhancedUserManagement,movetothenextsectiontosee"IssuingaNew
CardinEnhancedUserManagementEnvironment"onpage30.
30 Users

2 ClicktheNewicon(firsticon)inthetoolbar.TheCardnumberfieldisenabled.
3 Enterthenumberprintedonthecard(Cardnumberfield),thenpressEnter.Ifitisanewcard,theCard
usernamefieldisinitializedwithNewuser.Ifthecardalreadyexists,thesystemdisplaysinformation
aboutthecard.
4 EnterthecardholdersnameintheCardusernamefield.Youcanenterupto50characters.
5 ChecktheCopytovisitorcardcheckbox.Whenthisoptionischecked,cardinformationfieldsarecopied
to the Visitor template database (the card number is not copied). This feature enables you to archive
profilesthatareretrievedshouldyouissueatemporarycard.
6 ClickontheCardtypeboxtoaccesstheCardtypemenu.Selectthecardtypeforthenewcard.Thecard
typeisusedtogroupcardholders;itisusefulformodifyinganexistingcardgroupandcreatingreports,
etc.Formoreinformationonhowtocreate/modifycardtypes,see"CardTypeDefinition"onpage29.
7 ClickontheCardfilterboxtoaccesstheCardfiltermenu.Selectthecardfilterforthenewcard.Thecard
filterisusedtobringmoreflexibilitytotheoperatorsinregardstothecardstreatmentrights.Formore
informationonhowtocreate/modifycardfilters,see"CardFilterDefinition"onpage29.
NOTE:FromtheCardtypewindow,youcanrightclicktheCardtypefieldandchooseNewtocreatea
new card type, choose Select to pick an existing card type or you can choose Edit to edit an existing
cardtype.
NOTE:ThesystemautomaticallydisplaystheCreationdate,theModificationdateandtheModification
countinformationontheupperrighthandsideoftheCarddialog.
8 Fill out the Card Information 1 to 10 fields. These are user definable fields. They are used to store
additionalinformationregardingthecardholder.Forexample,youcoulduseCardInformation1tostore
theemployeenumber;CardInformation2,Departmentwheretheemployeeworks;CardInformation3,
employeeaddress,etc.Later,cardinformationfieldswillbeusedtoindexreports,customizecardholder
lists,etc.
NOTE:Theseinformationfieldsareeditablelabels.Torenameaninformationfieldlabel,doubleclick
it,thenentertheappropriatenameinthedisplayedfields.Youcanenterupto50characters.
9 ClicktheSaveicon.

IssuingaNewCardinEnhancedUserManagementEnvironment
NOTE:See"CredentialsParameters"onpage516formoredetailsonhowtoenabletheEnhancedUser
Managementenvironment.
1 FromtheUserstoolbar,selecttheCardicon.ThedisplayedCardwindowisusedtoenter/verifygeneral
informationonthecardholder.
2 Click the New icon (first icon) in the toolbar. The Card user name field is enabled to enter the
cardholdersname.Youcanenterupto50characters.
3 ClickSave.
4 DoubleclickontheCardtypefieldtoopentheCardtypewindow.Selectthecardtypeforthenewcard.
Thecardtypeisusedtogroupcardholders;itisusefulformodifyinganexistingcardgroupandcreating
Users 31

reports, etc. For more information on how to create/modify card types, see "Card Type Definition" on
page29.
NOTE: In the Cardtypefield, you can rightclick the Cardtypefield and choose New to create a new
cardtype,chooseSelecttoselectanexistingcardtypeoryoucanchooseEdittoeditanexistingcard
type.
5 ClickontheCardnumbertab,doubleclickonCard#1ifyouwanttochangethelabel.
6 EntertheCardnumber.
IfEntraPasswaspreviouslyconfiguredforMultipleCardFormat,youcanmodifythecardformatby
rightclickingtheCardnumberfield,See"DefiningaCardDisplayFormat"onpage498toenablethe
multiplecardformatsandselectanewdefaultcardformatforCard#1toCard#5.Thedefaultcard
formatisHH:DDDDD(Hexadecimalanddecimal24bits).
NOTE:TheAccessLevelwillapplytotheuserwhichmeansall5cards.
WhentheMultipleCardFormatisenabled:Alistofallcardformatswillbedisplayedwhenyou
rightclickinthecardnumberfield.
Whenacardformathasbeendefinedbythesystemadministrator,thecardformathasacheckmark
nexttoitsdescription.
32 Users

7 Asanoption,youcanassigntheCardnumberimmediately.IfyouareusingtheEntraPassWebStation,
youcanleavethefieldemptyandassignthecardnumberatalatertime.
8 Ifyouraccessrightsallowit,youcandecidetoDisplaycardnumberornot,thentheusercardnumberin
reportsandmessagelistsintheEntraPassworkstations.
NOTE: The system automatically displays the Creation date, the Modification date and the Modification
countinformationontheupperrighthandsideoftheCarddialog.

9 ChecktheUseexpirationdateoptionandselectthecorrespondingdate.
10 Check the Trace option if you want to monitor the use of a particular card. Selecting this option will
cause the Card traced event to be generated each time this card is presented to a card reader. For
example,youcanrequestandgenerateareportcontainingthecardtracedeventinordertoverifyuser
actions.
11 Check the Stolen/Lost option, if the card has been stolen or lost. The card will not be functional
anymore.
12 RepeatSteps5to11forCard#2toCard#5,ifapplicable.Theselectionscanbedifferentforthe5cards.

QuickAccesstoDoorListperCard
Thisfeatureallowstoquicklyandconvenientlydisplaythelistofdoorswithanassociatedscheduleforallaccess
levelsoftheselecteduser.
1 FromtheUsers/Cardmenu,clicktheDooraccesslistbutton:

Theinformationisdisplayedoverfivecolumns:
1 Gateway/siteicon
2 Gateway/sitedescription
3 Doordescription
4 Scheduledescription
NOTE:ThisinformationcanbeexportedtoaCSVfileforprintingandreportpurposes.
ThesameinformationisalsoavailablefromtheViewcardinformationwindowbyclickingtheDooraccesslist
button:

CreatingNewCardsUsingtheSaveAsFeature
TheSaveasfeatureallowsyoutocreateanewcardbasedonanexistingcard,onlymakingchangesto
specificinformation.Forexample:changingonlytheusernameandkeepingallothercardinformation.
1 Type required changes into specific fields in the Card window and click the Save as icon. This feature
allowsyoutocreateanewcardunderanewcardnumber.
2 EnterthenewcardnumberintheNewcardnumberfield.
3 Select the Keep/Delete original card options to specify if the original card should be kept or deleted
(usuallykept),thenclickOKtosavethenewinformation.TheCardwindowisdisplayed.
Users 33

IssuingCardsUsingtheBatchLoadFeature
The Batch Load feature allows operators to issue cards by presenting cards to a door reader. The card
number is displayed on an unknown card or access denied event messages. During a Batch Load
operation,theoperatorcancreatenewcardsormodifyexistingones.
1 FromtheCardwindow,clicktheBatchLoadbutton.
2 FromtheDoordropdownlist,selectthedoorthatwillbeusedtoreadthecards.
3 Checkthefollowingoptions:
Refreshanaccessgranted:ifthisoptionischecked,eachtimeanaccessisgrantedtheinformation
displayedwillberefreshedwithdatarelativetothecard.
Save on new card: if this option is checked, new cards will be saved in the card database on an
unknowncardeventmessage.Ifthisboxisnotchecked,theoperatorwillhavetosavethecard
manuallyeachtimeacardisread.
NOTE:Whenthisoptionisselected,thefirstcardpresentedtothedoorreaderwillbesavedonlywhen
presentingasecondcardorbypressingthesaveicon.
Find: allows operators to search for an existing card in order to create a new card based on the
existingcarddata.
NOTE:If an operator clicks the Close button without saving (when the Save button is still enabled), a
systempromptwillasktosavethelastinformation.

ViewingandVerifyingPINs
EntraPass enables you to view and validate each configured cardholders PINs in the Card and Visitor
windows.

ViewingCardsAssignedtheSamePIN
1 FromtheCardorVisitorwindow,clicktheListofPINownersbutton.
2 EnterthePINnumberyouwishtovalidateandclickOK.AlistcontainingalloperatorsthathaveaPIN
numberwillbedisplayedonthescreen.
NOTE:If the system is set to PIN duplication (Options > SystemParameters), and if the PIN is used by
more than one cardholders, the system displays a list of cardholders who are using the PIN. This
feature is useful when for example you want to display the list of cardholders who are using a given
PINorifyouareissuingnewcardsandyouwanttoverifywhichPINsarealreadybeingused.

CardHandling
EditingaCard
EnterthecardnumberintheCardnumberfieldandpressEnter.Thesystemdisplaysthecard;youmay
thenmodifythecardasrequired.
BrowsetheCardnumberfieldusingtheUp/downarrowsandthenselectthecardtobemodified.
BrowsetheCardusernamefield,usingtheUp/downarrows.
34 Users

FindingaCard
YoucanperformtwotypesofcardsearchesfromtheCarddialogtoolbar:

Findthecardinformation

Findarchivedcardinformation
NOTE:FormoreinformationonhowtosearchinformationinEntraPass,see"FindingComponents"on
page53.

DeletingaCard
The Delete feature allows an operator who has the proper access rights to remove a card from the
cardholder database. A card that has been deleted from the cardholder database must be reissued
againinordertouseitagain.
1 Locatethecardyouwanttodelete.
2 ClicktheDeleteicon,thenclickYesintheWarningmessagebox.
NOTE:Although a deleted card is removed from the card database, it remains in the card history; all
events involving that card remain in the event messages database. An event report locating past
eventsthatinvolvedanydeletedcardcanbeperformed.

CustomizingCardInformationFields
You may rename Card information fields under the General tab according to your organization
requirements. These fields can contain any information. They can be used as edit boxes or dropdown
lists.
1 In the Card definition dialog, select any card, then doubleclick the Card information label under the
Generaltab.ThesystemdisplaystheChangelabelswindow:
2 Select the field you want to modify on the left, and enter the name in the field on the right. If your
systemoperatesintwolanguages,twofieldswillbeavailabletoenterthefieldnameinbothlanguages.
For example, if you want to rename Card Information 1 to Employee number, doubleclick the Card
Information1labelandenterthenewnameinthefield(s)ontheright.
3 Select the Edit field option if the information appears as an Edit field (oneline information) or Drop
downlist(asapplicable);thenclickOKtosaveyourmodifications.
4 Youneedtorepeatthesestepsforallthefieldsyouwanttomodify.
NOTE:CheckMandatoryfieldtoensurethatthisfieldisnotleftempty.
NOTE:An operator must have full access privileges to edit card information fields. An operator with
readonlyaccessmayonlyviewinformationinthesefields.
Users 35

CardholderAccessLevelsAssignation
Anaccesslevelmustbeassignedtoeachcard.Accesslevelsdeterminewhereandwhenthecardwillbe
valid.Theaccesslevelallowsthecardholderentrytoselectedlocationsduringspecifiedschedules.For
informationondefiningaccesslevels,see"AccessLevelsDefinition"onpage44.
NOTE: When you modify the access level assigned to a card, you also modify the users access
permissiontothedoorsandschedulesassociatedtothataccesslevel.
Inordertoassignanaccessleveltoacard,youhaveto:
Createschedulesthatwillcorrespondtothetimetheuserhasaccesstothedesireddoors,
Assignthecreatedscheduletothedesireddoors(intheAccessleveldefinitionmenu),
Assigntheaccessleveltocards.

AssigninganAccessLeveltoaCardholder
1 From the Card definition window, select the Access level tab. The Access level window appears, it
displaystheGateway/SitecolumnandAccessleveldropdownlist.
2 ClicktheCardaccessgroupbutton(displayedontheleftoftheSiteorGatewaylist)tocopyinformation
fromaCardaccessgrouptoacard.TheGateway/Sitecolumndisplaysthesitesandgatewaystowhichan
accesslevelwillbeassociated.
3 FromtheAccessleveldropdownlist,selecttheaccesslevelthatwilldeterminethecardholdersaccess
tothedoorsoftheselectedsite.Ifyoudonotwantthiscardholdertohaveaccesstothedoorofthis
site,leavethisfieldtoNone.
NOTE:YouhavetocreateAccesslevels(Users>AccessLevel)tohavethemdisplayedintheAccessLevel
dropdownlist.

CardOptionsDefinition
UsetheMiscellaneoustabtospecifyandviewcardoptions.
1 Selecta cardnumberusingthe Up/downarrows.TheStartdatefieldindicatesthe cardcreationdate.
Youcanchangethisinformationbyselectinganotherdateinthedisplayedcalender.Thestartdatemust
bethesamedayorearlierthanthecurrentdate;else,theCardstatefield(Miscellaneoussection)willbe
settoPending.
2 Check the Use end date box if applicable. When this box is checked, the system displays a calender
allowingyoutoselecttheenddate.Whentheenddateisreached,theCardstatefieldissettoExpired.
NOTE:Whencreatingacardwithalimitedaccesstimeof24hoursofless,forexampleaDayPass,the
cardwillexpireatmidnight.Thisexpirationmaytakeuptooneminutetoregisterinthesystem.
3 ChecktheDeletewhenexpiredoption(ifapplicable).ThisoptioncanonlybeusedwiththeUseenddate
option.Whenselected,thecardinformationwillautomaticallybedeletedontheexpirydate(usingthe
enddatespecified),otherwisetheCardstatefieldwillbemodifiedtoExpired.
NOTE:A deleted card is a card that is not active in the system database. Even if a card was deleted,
previouseventsgeneratedbythiscardarestillstoredinthearchivefile.
36 Users

4 ChecktheWaitforkeypadoptiontoforceuserstoenteraPINonkeypadtoaccessalldoors,theninthe
EditablePINfieldenterthePINthatuserswillberequiredtoenter.
5 EditablePINnumber:Theoperatorcanenterthenumberofdigitsneededbythereader/keypadtogrant
access(See"DefiningaCardDisplayFormat"onpage498formoreinformation).
NOTE:Selecting theWaitforkeypadwill delay access to a door for this card until the correct PIN has
been entered on a keypad. This only affects doors defined with both reader and keypad in the Door
Definition menu (Devices > Doors). The keypad schedule must also be valid for this door. For more
informationondefiningadoor,see"DoorsConfiguration"onpage133.
6 FromtheCardstatedropdownlist,assignastatetotheselectedcard.Bydefault,acardisvalid.The
followingsareavailable:
Valid:thecardisfunctional,
Invalid:thecardisNOTfunctional,
Lost/Stolen:thecardisNOTfunctional,
Pending:thecardisnotyetfunctional.
Expired:thecardhasreacheditsexpirydate,
NOTE:You cannotforce a cardstate to Pending byselecting thisstate from the Cardstatedropdown
list.Todoso,youhavetochangetheStartdate.
7 ChecktheDisablepassbackoptionifyouwantthecardtooverridethepassbackoptionwhendefined.
NOTE:Ifyourareissuingacardforacardholderwithdisabilities,checktheExtendeddooraccessdelay
option. To enable this option in the system, you have to define appropriate delays in the Door
definition.Thisoptionisalsoavailablewhendefiningvisitorcards.
8 Allowmultipleswipe(KT400only):Enablethemultiswipeaction(See"CardMultiSwipe"onpage138
formoreinformation).

AddingCommentstoaCard
1 FromtheCardwindow,selecttheCommenttab.
2 Enter a comment (if necessary) relative to this cardholder. The displayed field can be used to store
additionalinformationinthedatabase.Maximumallowed:upto241characters.
3 ClicktheSavebutton,thentheClosebuttontoexit.

LimitingCardUsage
EntraPass offers the ability to set card use count options so that you may limit the number of times a
cardcanbeused.
1 FromtheCardwindow,selecttheUsagetab.
2 ChecktheEnableusagerestrictionoptioninordertoenablethecardusecountfeature.
Users 37

3 From the Card count value scrolling list, set the maximum number you want this card to be used. You
mayenterthenumberinthefieldorusetheUp/downarrows.
NOTE:OnceyousettheCardcountvalue,theCardcountoptionsfieldisautomaticallyincrementedeach
timethecardholderusesthecard.Afteracertainnumberofuses,youmaychecktheResettozerofield
ifyouwantthecountertoberesettozerowhenthemaximumvalueisreached.

AssigningPicturesandSignatures
EntraPassofferstheabilitytoassociatephotosandsignatureswithcardholdersandtoassociatebadge
templateswithcardsaswellastoprintbadges.Photosandsignaturescanberetrievedfromfiles,pasted
fromtheclipboard,orcapturedusinganappropriatedevice.Tocapturevideoimages,useanyMCIand
TWAIN compliant device. For capturing signatures, signature pads such as Topaz, Penware TTI500 and
PenwareTT3100arerecommended.

AssigningaPicturefromaFile
1 FromtheCardwindow,selectthePicturetab.
NOTE:TheV ideocaptureoptionisenabledonlywhenavideocapturingdeviceisinstalled.
2 Rightclickthepicturearea.Ashortcutmenuappears;choosetheappropriateaction:
Getpicturefromfile:Thisoptionallowsyoutoselectapreviouslysavedpicture:
1 FromtheFilesoftypedropdownlist,selectthefiletypeyouarelookingfororleavethisfieldtoAllto
displayallimagefiles.MakesurethattheAutodisplayeroptionisselectedtoenablepreview.
2 Selectthedirectorywheretheimageisstored.Selecttheimageyouarelookingfor,thenclickOpento
importitintotheCardwindow.
NOTE:Fileswiththefollowingextensionsaresupported:BMP,EMF,WMF,JPG,GIF,PNG,PCD,andTIF.
Pastepicture:thisoptionallowsyoutopasteapicturefromtheclipboard.Tousethisoption,you
havetocopythepicture,thenpasteitintothepicturewindow.
NOTE: To delete the imported picture, rightclick the picture, then choose Clear picture from the
shortcutmenu.

AssigningaPictureUsingaVideoCamera
The Video capture option is enabled only when the option Enable video capture is checked: Options >
Multimediadevices>Videocapturetab.
NOTE: Before you can capture images using a video camera, all equipment needs to be properly
configured.Formoreinformation,consultyourmanufacturersdevicemanual.Ifyouhavemorethan
one video driver, you will need to specify the video driver to be used (Options > Multimedia devices>
Videotab).
38 Users

1 Rightclickthepicturearea.
2 From the shortcut menu, select Video capture. This option is enabled only when the Video capture
capabilityhasbeenenabledintheOptionsmenu(Options>Multimediadevices>Video).
NOTE:Options may vary depending on the video capture program. If you have more than one video
driver, you will need to specify the video driver you are using. For more information on configuring
yourvideodrivers,see"MultimediaDevicesConfiguration"onpage501.
3 ClicktheFreezebuttonwhenyouaresatisfiedwiththedisplayedimage,thenclicktheCapturebuttonto
pasteandsavethedisplayedimage.
4 Toassociateabadgelayoutwiththedefinedcard,selectonefromtheBadgelayoutlist.Forinformation
onhowtodefineabadgelayout,see"BadgesDesigning"onpage15.
NOTE:The Printbadge and Previewbadge buttons are enabled only when a badge printer and badge
layout hasbeenselectedandthe option Usebadgeprinterchecked: Options>Printeroptions>Badge
printer.Ifthesebuttonsareenabled,youcanpreviewandprintthecardholdersbadge.

Importingasignaturefromafile
Youcanimportasignature,justasyouimportotherimagessuchaslogosorpicturesintothecard.
1 FromtheCardwindow,rightclickthesignaturearea.Ashortcutmenuappears.
2 Fromtheshortcutmenu,maketheappropriatechoice:
Getsignaturefromfile:allowsyoutoselectapreviouslysavedsignature,
Paste signature: allows you to paste a signature that was previously copied to the clipboard. The
optionisenabledwhenthereiscontentintheclipboard.
NOTE:TheSignaturepadoptionisenabledonlywhentheappropriatedeviceisenabledintheOptions
menu(Options>Multimediadevices>Signature).
3 Selectthesignaturefile,thenclickOpen.

AddingaSignaturefromaSignatureCaptureDevice
Use this option if a Signature Capture Device is installed and configured. The Signature pad option is
enabledonlywhentheappropriatedeviceisenabledintheOptionsmenu(Options>Multimediadevices
>Signature).
1 FromtheCardwindow,rightclickthesignaturearea.Ashortcutmenuappears.
2 Fromtheshortcutmenu,selectSignaturepad.TheSignaturewindowappears,allowingyoutopreview
thesignature.
3 ClickOKtopastethesignatureinthecardwindow.

WorkingwithPhotosandSignatures
The EntraPass Integrated Badging feature allows users to extract part of an image or enhance images
thatareincorporatedintocards.
Users 39

ExtractingPartofanImage
Ifyouhaveincorporatedalargeimagebutyouneedonlypartofit,youcanselectandextractthepart
thatyouwanttoassigntothecard(picture,signature).
1 Rightclicktheimageyouhavejustimported.
NOTE: The Extract option is enabled after you have started the selection mode. Similarly, the Undo
optionisenabledonlywhenanimagehasbeenpasted.
2 SelectStartselectionmodefromtheshortcutmenu.
NOTE:Youcanincreasethesizeoftheselectionrectanglebydraggingitssidesandcornerstoadjustto
thepartoftheimageyouwanttoextract.Youcanalsomoveitbydraggingittothedesiredareaof
theimage.
3 Once you have selected the part you want to incorporate into the card, rightclick the image again. A
shortcutmenuappears.
NOTE:Todisablethecurrentselection,rightclickthepicture,thenselectCancelselectionmode.Select
Undotodiscardthechanges.TheUndooptionisenabledonlywhenyouhavepastedanimage.
4 Fromtheshortcutmenu,selectExtract.

EditingaPicture/Signature
1 Rightclicktheimageyouwanttoedit.
NOTE:The Barcode areaallowsyoutoassignabarcodetoabadgeforidentificationpurposes.Selectanyitem
fromthedropdownlisttobeusedasthevalueofthebarcode.SelectCustomtoenabletheValuefieldandtypea
specificbarcodevalue.Ifyoudonotenteracustombarcodevalue,theCardnumberisusedasthedefaultvalue.
2 Fromtheshortcutmenu,selectEdit(pictureorsignature).
3 Adjustthefeaturesoftheimageusingthedisplayedoptions.TheResetalloptionenablesyoutogoback
totheoriginalimage:
Auto contrast: this feature gives better contrast by intensifying lights and shadows: it makes the
darksdarkerandthelightslighter.Ingeneral,thisautocontrastfeaturegivesagoodresultwhena
simplecontrastadjustmentisneededtoimproveanimagescontrast.
Sharpen:thisfeatureprovidesmoredefinitiontoblurryimagesbyapplyingsharpeningonlywhenan
edgeisfound.
Brightness:thisfeatureallowsyoutoaddlighttotheimagebyslidingtowardsthepositivevalues.
Resetall:thisfeatureallowsyoutoundoallthechangesandtorestoretheoriginalimage.
4 ClickOKtoclosethePictureeditingwindow.
5 FromtheBadgelayoutpulldownmenu,selectalayouttoassociatewiththecardyouhavedefinedTo
defineabadgelayout,see"BadgesDesigning"onpage15.

PrintingBadges
You may print badges, visitor cards and daypassesfrom a Card or from all Badge preview windows. The
softwareissetuptoletyouprintonesingleordoublesidedbadges.
40 Users

Beforeyouprint,youhavetoselectabadgeprinter.Itmaybeanynetworkprinter,oraspecificbadge
printer.

SelectingaBadgePrinter
1 From the EntraPass Workstation window, select the Options toolbar, then click the Printer Options
button.
2 FromthePrinteroptionswindow,selecttheBadgeprintertab.
NOTE:Youcanprintbadgestoanynetworkprinter.However,toprintbadgesonappropriatecards,you
havetoselectabadgeprinter.
3 ChecktheBadgeprinteroptiontoindicatetothesystemthatabadgeprinterisselected.IftheBadge
printeroptionischecked,thePrintbadgeandPreviewbadgearedisplayedinwindowswhereyoucan
printbadges(Card,Visitor,andDaypasswindows).
4 FromtheSelectbadgeprinterdropdownlist,selecttheprinterdedicatedtobadging.
5 Adjustthemargins:
Originoffset,Xaxis:indicatestheleftmargin.
Yaxisindicatestheuppermargin.

PreviewingandPrintingBadges
TheBadgePreviewandPrintwindowallowsyoutopreviewabadgelayoutwithcardinformation(ifthe
badgelayoutisassociatedwithacard)orwithdefaultvalues(ifthetemplateisnotyetassociatedwith
aparticularcard).Theprogrampermitsyoutoprintsingleordoublesidedbadges.
1 FromtheCard,VisitororDaypasswindow,clickthePreviewbadgebutton.
NOTE: From the Badge design window, the preview option allows you to view a badge with default
valuessincethereisnocardassociatedwithit.
2 FromtheBadgePreviewandPrintwindow,chooseaprintingoption:
Printfrontside:onlythefrontside(previewinthelefthandpane)isprinted.
Printbackside:onlythebackside(previewintherighthandpane)isprinted.Thisbuttonisenabled
onlywhenthebadgeisdefinedwithtwosides.
Printbothsides:thefrontandbacksideareprinted.Thisbuttonisenabledonlywhenthebadgeis
definedwithtwosides.
NOTE:Important!InOrdertoprintbadgeswithbarcodes,yourprinterhastobeproperlyset.Youhave
toselecttheblackresinoption,otherwise,barcodereadersmaynotdetectthebarcode.Ifyouhave
problemswithbarcodeprintingorreading,refertoyourprintermanufacturersmanual.

CardPrinting
Use the Print feature to print a specific range of all the cards that are stored in the database. You can
selectvariousfilterstocustomizethecardlist.Youcanpreviewyourlistsothatyoucanmodifyorverify
Users 41

thesettings(fields)beforeprinting.YoucanalsousetheFontbuttontosetadifferentfontandfontsize
foryourreport.
NOTE: Whatever your selections, the card user name and card number will always be displayed. By
default, only fields containing information will be printed. If no fields are selected, only cards
containing information will be printed. If you want to print empty fields, check the Printemptyfields
option.Ifyouwanttoprintcomponentreferences,checkthePrintcomponentreferencesoption.Ifyou
wanttosimplypreviewcardreportstheremustbeatleastoneprinterinstalledonthecomputer.
1 FromtheCarddialog,clickthePrintericon.
NOTE: By default, empty fields are not printed. To print empty fields, check the Print empty fields
option.
2 SelectasortingcriteriafromtheCardIndexdropdownlist.Thesearecardinformationfields.
3 Ifyouareprintingaspecificrange,checktheSpecificrangeoption.Selectthefieldthatwillbeusedto
sortthecardlist.Forexample,ifyouselectCardnumber,thecardsinthelistwillbesortedaccordingto
thecardnumbersinascendingorder.Thisfieldcanalsobeusedtotargetaspecificrangeofcardswhen
usingtheLower/Upperboundariesfields.
Ifyouwanttoprintaspecificrange,youhavetospecifyastartingnumberintheLowerboundary
field.IthastobeusedwiththeUpperboundaryfield.Youmustusethecardindexfield.
IfyouhavedecidedtoprintaspecificrangeandifyouhaveenteredaLowerboundaryvalue,enter
thelastnumberorletterintheUpperboundaryfield.ThisfieldisusedwiththeLowerboundaryand
theCardIndexfield.
NOTE: Only cards that match ALL the selected filters will be printed. For example, if you specify six
filters,allthesixcriteriamustbemet.Cardsthatdonotmatchallthesixcriteriawillnotbeincluded
intherange.
4 Select the Filter option if you do not want the system to search through all the cards of the system.
Filterswillrestrictthesearchandfacilitatetheproductionofthedesiredcardlist.
Start date betweenThe system will include cards with a Start date field which is within the
specifiedrange(Miscellaneoustab).
End date betweenThe system will include cards with a Use end date field which is within the
specifiedrange(Miscellaneoustab).
CardChecktheoptionandthenselectthedesiredstate.Thesystemwillincludecardsthathave
thiscardstateselectedintheCardwindow(Miscellaneoustab).
Card typeCheck the option and then select the desired card type. The system will include cards
thathavethiscardtypeselectedintheCardwindow.
Select the Exist trace for the system to include cards that have the Card Trace option in their
definition(Cardwindow,Miscellaneoustab).
Select the Exist comment option for the system to include cards that have information in the
Commentfieldintheirdefinition(Cardwindow,Commenttab).
SelectExistPINThesystemwillincludecardsthathaveaPIN.
SelectExistdeletewhenexpiredThesystemwillincludecardsthathaveinformationintheDelete
whenexpiredfield(Cardwindow,Miscellaneoustab).
42 Users

Select Exist wait for keypad for the system to include cards that have information in the Wait for
keypadfield(Cardwindow,Miscellaneoustab).
5 You may also check the Print selected fields to include specific data. If you select this field, no other
fields below, the system will print the cards that match the filters you specified above with the card
numberandusernameonly.
6 ClicktheSelectdooraccessfilterbuttonifyouwanttoincludecardsassociatedtoadoor.
7 Select the Based on time option if you want to select cards according to the time or select Based on
scheduleifyouwanttoselectcardsaccordingtoadefinedschedule.
NOTE:Toextendtheselection,rightclickwithinSelectdoorforaccessfilterwindow.
8 Checktheappropriatefieldyouwanttoprint.Thesystemwillincludethefieldcontentasitappearsin
thecarddefinition.
9 Youmaysavethelistasa.QRPfile(QuickReport)toviewlaterusingtheQuickVieweroption.
10 You can also use the Font button to use a different font and font size for your list. The changes will
appearautomaticallyinthesamplebox.UsethePreviewbuttonfromtheprintwindowtopreviewyour
report.

LastTransactionsDisplay
TheViewlasttransactionsfeatureletsyouviewthemostrecenttransactionsfortheselectedcardholder.
Forexample,thewindowwilldisplayAccessdeniedasthetypeofevent,andwilldisplaythedateand
timeaswellastheeventmessagethatwasdisplayedintheMessagedesktop.
Thesystemdisplaysthe15mostrecenttransactionsforeachcategory:
Accessdeniedevents(badlocation,badaccesslevel,badcardstatus,etc.),
Accessgrantedevents,
Database events (that have affected the database, such as: card definition modified, relay definition
modified,etc.),
Other/Miscellaneousevents(theseincludeeventsthatweregeneratedbycardholders),
In/Outevents(entry,exit).
NOTE: To view more transactions for a specific category, see the Card use report option in the
HistoricalReportdefinitionmenu.

ViewingtheLastTransaction
1 Fromthecarddefinitionwindow,selecttheViewlasttransactionicon.
Type:Displaystheeventcategory.
Dateandtime:Displaysthedateandthetimestampoftheeventmessage.
Event message: Displays the event message that was sent to the server (and to the authorized
EntraPass workstation) when this event occurred. This is the same message as in the Message
desktop(Desktopmenu).
Details: Displays additional details directly related to the type of transaction. For example, for a
carddefinitionmodifiedeventmessage,theDetailscolumnliststheEntraPassapplicationsfrom
whichthecardwasmodifiedaswellastheoperatorname.
Users 43

Refresh:Thisbuttoncanbeusedtorefreshthewindowwithnewtransactionsastheyhappen.As
cardholdersgenerateevents,newinformationisavailable.
Parent:Toviewtheparentcomponentofaselectedcomponent.Formoreinformation,see"Basic
Functions"onpage52.
Print: Use this button to print an exact copy of the window. For more information, see "Basic
Functions"onpage52.
Preview: The Preview button request the selection of a printer and then displays the Report
Previewdialog.

CardAccessGroupsDefinition
Preprogrammedcardaccessgroupsallowquickselectionofaccesslevelsforvarioussitesofthesystem.
Thiscardaccessgroupcanberecalledduringcardprogramminginsteadofreenteringtheaccesslevels
foreachsite.Itisonlythecardaccessgroupinformationthatisassociatedwiththecard.Therefore,you
canmodifythecardaccessgroupinformationwithoutmodifyingthecardaccessinformation.
NOTE:Whenimportingcards,theCardaccessgroupmaybeusedtoassignanaccessleveltothecards.
1 FromtheUserstoolbar,clicktheCardaccessgroupicon.
2 Tomodifyanexistingcardaccessgroup,selectitfromtheCardaccessgroupdropdownlist.Tocreatea
newgroup,clickontheNewbuttonandenterthegroupnameinthelanguagesection.TheSitecolumn
displaysthesiteassociatedwithacardaccessgroup.
3 FromtheAccessleveldropdownlist,selecttheaccesslevelthatwilldeterminetheaccesstothedoors
oftheselectedsite.
44 Users

AccessLevelsDefinition
Access levels determine where and when the card will be valid. Preprogrammed card access groups
allow quick selection of access levels for various gateways. A total of 248 access levels can be
programmedpersite.Inordertoassignanaccessleveltoacard,youhaveto:
Createschedulesthatwillcorrespondtothetimetheuserhasaccesstothedesireddoors
Assignthecreatedscheduletothedesireddoors(intheAccessleveldefinitionmenu)
Assigntheaccessleveltoacard.
NOTE:ThedefaultaccesslevelisAlwaysvalid,alldoors:cardholdersassignedthisdefaultaccesslevel
haveaccesstoalldoorsatanytime.Torestrictaccesstocertaindoorsandatacertaintime,youhave
tocreateaspecificaccesslevel.
1 FromtheUserstoolbar,selecttheAccesslevelicon.TheAccesslevelwindowappears.
2 FromtheAccessleveldropdownlist,clickonNew,thenassignameaningfulnametotheaccesslevel
youarecreating.
NOTE:Components that are displayed in the Doors and Schedule or Floor group columns have to be
predefinedforselection.TodefineDoors:Devices>Door.TodefineSchedules:Definition>Schedule.To
defineFloorsgroups:Groups>Floorgroup.
3 FromtheDoorslist,selectthedoorstowhichthecardholderhasaccess.
4 From the Schedule column, select the schedule during which the cardholder will have access to the
correspondingdoor.
5 FromtheFloorgroupcolumn,selectthefloorgroup,ifapplicable.

TenantsList
The tenant is a resident in an apartment building or an employee in a company. The tenant can grant
accesstoavisitor.TenantslistcanbecreatedinEntraPasstobeusedwiththeKTES.

CreatingaNewTenantsList
1 FromtheUserstoolbar,selecttheTenantslistbutton.
2 EdittheTenantslistname.DefaultvalueisNewtenantlist.
3 SelecttheTenantIDlength(1to5).Defaultvalueis4.
4 SelecttheTenantPINlength(4to6).Defaultvalueis4.
5 SelecttheWieganddisplayformatonLCD.Possiblevaluesare:
Hexadecimal24bits
Hexadecimalanddecimal24bits
Hexadecimal32bits
Hexadecimalanddecimal32bits
DecimalABA8digits
DecimalABA10digits
DefaultvalueisHexadecimal32bits
Users 45

AddingNewTenantstotheList
1 SelecttheGeneraltab.
2 ClicktheAdd(+)button.YoucanusetheLegendbuttontodisplaytheactualstatusofeachtenant.
3 Configurethetenantparameters:
Tenantname:Enterthetenantsname(20charactersmaximum).DefaultvalueisNewtenant.
TenantID:EnterthetenantsID.ThetenantsIDisanidentificationcodeconsistingina1to5digits
number a visitor can use to call a tenant. The number of digits available for an ID has already been
configuredwhenthelistwascreated.Defaultvalueis0000.
First phone number: Enter the first phone number. The first phone number is used when a visitor
selectthetenantfromtheKTESdirectory.Ifnophonenumberisentered,thetenantcannotbecalled
bytheKTESsystemandwillnotbedisplayedintheKTESdirectoryeither(15digitsmaximum).Default
valueisempty.
Secondphonenumber:Enterasecondphonenumber.ThesecondphonenumberisusedbytheKTES
tocontactthetenantwhenthereisnoanswertothefirstnumber(15digitsmaximum).Defaultvalueis
empty.
PIN: A Personal Identification Number (PIN) consists of a 4 to 6digits number configured for each
tenant.ThenumberofdigitsavailableforaPINhasalreadybeenconfiguredwhenthelistwascreated.
Defaultvalueis0000.
Access schedule: Enter the access schedule. For security reasons, an Access Schedule should be
configuredinordertolinkaschedulewiththetenantaccessrights.Atenantcanaccessthebuilding
accordingtospecifictime,daysandholidaysdefinedinthesystem.DefaultvalueisAlwaysvalid.Refer
tosee"SchedulesDefinition"onpage1formoreinformationonschedulesdefinition.
Tenantadminlevel:Selecttheadministrationlevelforthetenant(Installer,Owner,Maintenanceor
Tenant).DefaultvalueisTenant.
Tenant language: Select the default language used by the KTES for the tenant (System, English,
French, Spanish, Custom). Default value is Default (for more information on the system language,
see"KantechTelephoneEntrySystem(KTES)Configuration"onpage124.
DisabledTenant:ADisabledTenantstatusallowstheactivationofarelayand/orthegenerationofan
alarm.Defaultvalueisunselected(enabled).
Trace:Thetraceoptionallowstheactivationofarelayand/orthegenerationofatraceabilityevent.
Defaultvalueisunselected(nottraced).
Hide tenant: This option is used if you want the current tenants name to be displayed or hidden.
Defaultvalueisunselected(displayed).
Extended door access delay: The extended delays correspond to the additional time lapse a door
shouldstayunlockedandcouldbekeptopened(forinstance,ahandicappedpersoncouldneedmore
timetoaccesstoabuilding).Defaultvalueisunselected(noextendeddelay).
Extendedring:Thesystemcanallowanextendednumberofringsinordertogivemoretimeforthe
tenanttoanswer.Defaultvalueisunselected(noextendedring).
4 SelecttheAdvancedoptionstab.
5 SettheTenantvalidationdate:
Startdate:TheStartdateisthedatefromwhichthetenantcanaccessthesystem.Enterthedatein
thefield(mm/dd/yyyy)orclickonthecalendarbuttontoselectadate.Defaultvalueisempty.
46 Users

Useenddate:Theenddateisthedateatwhichthetenantcannotaccessthesystemanymoreandits
statusisnomorevalid.Selectthecheckboxtoenabletheenddate.Defaultvalueisunselected(no
enddateused).Enterthedateinthefield(mm/dd/yyyy)orclickonthecalendarbuttontoselecta
date.Defaultvalueisempty.
6 SettheDonotdisturboption.ThisfunctionalityisusedtoplacethetenantinaDonotDisturb(DnD)
statusiftheselectedscheduleisactive.YouwouldchecktheHidetenantcheckboxifyouwouldlikethe
tenanttoremainhiddenfromthelistorforsearchoptionwhileintheDnDstatus.
7 The Call second phone number option enables the use of a second phone number immediately
(bypassing the first number) when the schedule is active. If you would like to use the second phone
numberonlywhentheselectedscheduleisactive,youwouldneedtomakesuretheCallsecondphone
numberonlyonscheduleboxischecked.
8 SettheWiegandinterfaceforaccessgranted:
Tenantcardnumber:A64bitnumberassociatedtoeachtenant.Thisnumberisusedbythetenant
togetaccessfromtheKTES.
Cardholderforaccessgranted(notavailableinEntraPassKTESEdition):Thiscardholdersnumber
willbethefirstcardnumbertobeusedbythetenanttogetaccessfromtheKTES.

ImportingaTenantList
Inordertoeasetheprocessofimportingtenantlists,anautomatedprocedurehasbeenimplementedto
guideyouthroughthevarioussteps.
Step1:ClicktheImportbuttontoruntheTenantExport/ImportWizard.
Step2:ClicktheNextbuttonandselectaCSVformatsourcefile.
Step3:ClicktheNextbuttonandchoosethefieldtobeimportedfromthelistatright.Usetheleftand
right hand buttons to add or remove data fields. A different field separator can also be selected
(defaultisComma).

Step4:ClicktheNextbuttonandselectthetenantstobeimported.
Step5:ClicktheNextbuttonandthentheImportbuttontocompletetheoperation.
Users 47

Step6:ClicktheNextbuttontoseeasummaryoftheimporteddata.

ExportingaTenantList
As for the importation, an automated procedure has been implemented to guide you through the
variousstepsofexportingatenantlist.

Step1:ClicktheExportbuttontoruntheTenantExport/ImportWizard.
Step2:ClicktheNextbuttonandchoosethefieldtobeexportedfromthelistatleft.Usetheleftand
right hand buttons to add or remove data fields. A different field separator can also be selected
(defaultisComma).

Step3:ClicktheNextbuttonandselectthetenantstobeexported.
Step4:ClicktheNextbuttonandselectaCSVformatdestinationfile.ClicktheExportbutton.
48 Users

Step5:ClicktheNextbuttontoseeasummaryoftheexporteddata.
EntraPassDesktops 49

EntraPassDesktops
TheDesktopsToolbar
UsetheDesktopstoolbartodefineDesktops.Desktopscanreceiveanddisplaysystemevents(currentor
historical), alarms, cardholderss picture, system graphics, etc. A desktop can also be used to
acknowledge alarms, display instructions, etc. There are eight (8) predefined desktops. These can be
configuredasfollows:

Desktop1:Allsystemevents
Desktop2:Systemeventsandpictures
Desktop3:Filteredsystemevents
Desktop4:Filteredsystemeventandpicture,etc.
Desktop5:Alarmsscreen
Desktop6:Graphicscreen
Desktop7:CustomReport
Desktop8:Videodesktop,iftheVideooptionisenabledinEntraPass.

Thefollowingwindowscanbecombinedwithotherdesktops:
Instructions
Pictures
CustomReports

It is possible to display more than one window at a time. Depending on their security level, operators
can modify the settings of each of these windows (background color, size, toolbar, etc.). However, an
operator whose access level is readonly on a given desktop cannot modify, move, maximize or
minimizeadesktop.
NOTE: Only operators with the required security level can customize their desktops (System tab >
Security Level). They also have the ability to allow Readonly operators to modify their desktop
settings.Inthiscase,thechangesapplyonlytothecurrentsession.

WorkAreaCustomizing
EntraPass enables operators, with appropriate permissions, to customize their work area, to create a
temporary workspace and to modify the desktop properties. To define an operators security level:
Systemtab>SecurityLevel.

CreatingaTemporaryWorkspace
1 FromtheDesktopwindow,rightclickintheareabelowthemenubar.
2 ChooseSelectatemporaryworkspacefromtheshortcutmenu.
50 EntraPassDesktops

3 ChoosetheComponentlistfilterworkspaceandtheEventmessagefilterworkspacefromthedropdown
menusinordertocreateatemporaryworkspace.
The Component list filter workspace lets you select the specific component list of an existing
workspace.
TheEventmessagefilterworkspace(optional)letsyouselectonlytheupcomingmessages,not
thebufferedmessages,fromanexistingworkspace.
NOTE:AtemporaryworkspacemustincludeaComponentlistfilterworkspaceselectiontobeenabled.If
youonlyselectanEventmessagelistfilterworkspace,thetemporaryworkspacebannerwillnotdisplay.
4 Click OK. A banner displays below the menu bar with the names of each selection of the temporary
workspace.

5 RepeatSteps1to4toreturntotheoriginalworkspaceordoubleclickonthebannertocreateormodify
thetemporaryworkspace.

ChangingtheDisplayProperties
1 FromtheDesktopwindow,rightclickanywhereinthewindow.
2 SelectPropertiesfromtheshortcutmenu.
3 FromthePropertieswindowthatappears,selectthedisplayoptions:youmaychangethedefaultsizeof
buttons,thedefaultbackgroundcolor,etc.
Smallbuttons:Ifthisoptionisselected,smallcomponentsiconsaredisplayedwithnodescriptive
text.ThisoptioncanbeappropriateforoperatorswhoarefamiliarwithEntraPassiconsanddonot
needanadditionaldescription.
Largebuttonswithimages:Iconsaredisplayedwiththeirdescription.
Largebuttonswithoutimages:Largebuttonsaredisplayedwithnodescription.
Displaymenu:checkthisoptiontoviewthesystemmenu.
Displaytoolbar:checkthisoptiontoviewthetoolbarforsystemmenus.
Backgroundcolor:selectabackgroundcolorforthewholeworkarea.
Changesystemfont:clickthisbuttontochangethefontforalltheuserinterface.
EntraPassDesktops 51

MessageListDesktop
Bydefault,thefirstdesktopisdefinedastheMessagesListDesktop.Itdisplaysallsystemevents.Events
aredisplayedwiththeiricon,dateandtime,description,systemcomponentsinvolvedintheeventsuch
ascontrollers,cardholderpictures(ifdefined),etc.Whenaneweventisdisplayed,thewindowscrolls
up.Thenewesteventsareaddedatthebottomofthewindow.

ViewingandSortingSystemEvents
Bydefault,thefirstdesktopisdedicatedtodisplayingsystemevents.Whenyouselectaneventfromthe
list,youinterrupttheincomingsequence(thegreenstatusindicatorlocatedatthebottomleftpartof
thedesktopturnsredwhenscrollingisinterrupted).Bydefault,thescrollingwillrestartautomatically
afterapresetperiodoftime,unlesstheautoscrollparameterwasdisabled,Inthatcase,torestorethe
normalscrolling,clicktheRestartScrollbutton.
NOTE:IfyouconfigureaDesktopasamessagescreenandapicturescreen,twowindowsaredisplayed
simultaneouslywhenyouselectthedesktop.
1 Selectthefirstdesktop.Bydefault,allsystemeventsaredisplayedinascendingorderwithanareaatthe
bottomofthescreenthatdisplaystheselectedeventinthelist.
NOTE: You may change the message color: System > Events parameters. You may also change the
eventsdisplayorder;see"CustomizingEventDisplayintheMessageDesktops"onpage51.
2 FromtheMessagelistscreen,youmaychangethesortingcriterionbyclickingontheSequencedrop
downlist.Youmaychoosetosortby:
Sequence:Eventsaresortedaccordingtothenormalsequence(default).Neweventsareaddedat
thebottomofthewindow.(ThisoptionisnotavailableforArchivedMessagesLists.)
Dateandtime:Thissortorderinterruptsthenormalscrollingofevents.Thisfeatureisusefulwhen
you want to know when an event was generated. This time may be different from the normal
sequencefordialupsitesforinstanceorafterapowerfailure.
Event: When selected, the system sorts the Event message column in alphabetical order, grouping
identicalevents.Forexample,allInputinalarmeventsaregroupedtogetherinalphabeticalorder.
Message type: When selected, the system sorts the Event message column in alphabetical order,
groupingsimilarevents.Forexample,allSiteeventsaregroupedtogetherinalphabeticalorder.
NOTE:Togobacktothedefaultdisplay,SelectSequencefromtheSequencedropdownlist.
3 ClickingtheTextfilterbutton(topleftofthewindow)willopentheTextfilterdialogthatallowstoenter
akeywordtodisplayalltheeventsthatcontainthatkeywordintheMessagelist.ToclosetheTextfilter
dialogbox,clickCancelortheWindowsclosingbutton(X).
4 ToreturntothenormaldisplayofeventsintheMessageslistscreen,clicktheTextfilterbutton.

CustomizingEventDisplayintheMessageDesktops
1 Fromthedisplayedshortcutmenu(Messagedesktop>Rightclickamessage),selectProperties.
2 FromthePropertieswindow,selecttheappropriatedisplayoptions.
52 EntraPassDesktops

MultilineUsually,eventsaredisplayedonasingleline.Youcanincreasethelinespacingbetween
eventsbycheckingtheappropriateoption(1,2,3or4lines).
ShowiconsYoucanchoosetodisplaydifferenttypesoficonsbesideeachevent.
Message typeWhen you select this option, the system inserts an icon next to events
indicating the type of event. For example, if the event is a door forced open an icon
representingadoorisdisplayed(ahandrepresentsamanualoperation,adisketterepresents
the operation that modified the database, etc.). Access events are represented by the login/
logouticons.
PictureWhenyouselectthisoption,thesysteminsertsacardiconnexttoeventscontaining
cardholderpictures.
FailsoftmessagesWhenyouselectthisoption,thesystemdisplaysaplus(+)signnexttothe
eventsthatoccurredwhencontrollerswereoffline.
Video:checkthisoptionifyouwanttheselecteddesktoptodisplayvideodatafromthevideo
serverconnectedtoyoursystem.
TheMiscellaneoussectionallowsyoutoenableadditionaloptions:
Keep card pictureWhen selected, the system keeps the latest card picture (if the Picture
windowoptionisselected)untilanothereventcontainingacardoccurs.
DisplaytoolbarDisplays/hidesthetoolbaronthetopoftheMessageDesktop.
Manual properties save onlyWhen you select this option, you have to click the Save button
(once selected, the button is disabled). The system saves all the settings defined in the
PropertieswindowaswellasthepositionofthewindowwithintheMessagesDesktop.
Displayselectedmessages(full)Whenyouselectthisoption,asmallerwindowisaddedatthe
bottomportionoftheMessagewindow.Itdisplaystheselectedeventwithitsfulldescription.
This feature is very useful when your Message window is too small to display the entire
descriptionofanevent.
Display events in bold: select this option to increase the legibility of text event messages
displayed in EntraPass desktops (Message list, Filtered messages and Alarm desktops).
Moreover,ifthecolorselectedforaneventmessageisthesamecolorasthebackgroundcolor,
theeventmessagewillbedisplayedinblackboldsothatitcanalwaysstandout.(Thisoptionis
notavailableforArchivedMessagesLists.)
Last Message on Top: By default, event messages are displayed in ascending order of
occurrence,withtheareaatthebottomofthescreenreservedforthehighlightedevent.You
canselecttodisplaytheeventsindescendingorder,withthehighlightedeventshowingabove
thelistofeventmessages.
Autoscrolldelay(mm:ss):Willautomaticallystartscrollingthemessagelistafterapresetdelay
whentheoperatorselectsaniteminthelist.Bydefault,thisoptionisturnedonwithapreset
delay.Youcanselecttoturnthisoptionoffwhichmeansthattheoperatorwillhavetoclickthe
RestartScrollbutton in the Messages List. (This option is not available for Archived Messages
Lists.)
Message background colorAllows the operator to modify the background color of the message
window.
NOTE:Tochangethefontcolorofsystemmessages:System>Eventparameters.
EntraPassDesktops 53

PerformingTasksonSystemMessages
EntraPassenablesyoutoperformvarioustasksonsystemevents.Theseinclude:
Deletingmessages
Viewingcardinformation
Validatingcardstatusandcardtransaction
Modifyingthedesktopproperties(suchasdisplayoptions),etc.
Play,editandexportvideorecordings
PlayarchivedvideosfromtheEntraPassVideoVault
NOTE:Some tasks are related to the selected desktop. For example, if you rightclick an alarm event,
theshortcutmenudisplaystasksthatarerelatedtoalarmevents.Fordetails,see"AlarmsDesktop"on
page57.
1 FromtheMessagedesktop,rightclickaneventtoenableashortcutmenu:
2 Dooneofthefollowing:
Newmessagefilter:ThisoptiondisplaystheMessagefilterdialogtodefinenewmessagefilters(See
Chapter11MessageFiltersDefinitiononpage 390formoreinformation).
Editmessagefilter:ThisoptiondisplaystheMessagefilterdialogtoeditanexistingmessagefilter
(SeeChapter11MessageFiltersDefinitiononpage 390formoreinformation).
Deleteall:Thisoptionallowsanoperatortodeletealltheeventsdisplayed.
Card:Thismenuitemsofferstwochoices:ViewcardtransactionsandSearchcard.SelectViewcard
transactionstodisplayallaccessinformationrelatedtothecardholderwhohastriggeredtheaccess
event.TheSearchcardshortcutallowsyoutobrowsethecarddatabaseandtodisplayinformation
about all the card numbers associated with this specific card user name from the View card
informationwindow.Fromthiswindow,operatorscanperformavarietyoftasksincludingviewing
and validating information contained on a card, such as the card number, cardholder name, card
state(validorinvalid),cardtype,etc.Theycanalsoselectacardandviewitstransactionsorview
andvalidateacardaccess.Fordetailsaboutvalidatingcardholdersaccessandlasttransactions,See
Chapter2CardsDefinitiononpage 29.

Also,inordertoreducethequantityofdataretrieved,afiltercanbeaddedtotheusernameortothe
card information fields (1 to 10) when searching for a card. Enter a name for the filter and click the
buttonontheleftsideofthefieldtodisplaythecontextualmenu.
Video recording: Thismenu items offersthree options: Play, Play/Edit/Export and Playfrom Vault.
SelectingPlayallowsuserstoplaythevideoeventinthePlaybackwindow,offeringoptionstosnap
(copy) it and save it for future use. Selecting Play/Edit/Export offers users features similar to the
ones in the Video Event List. Operators can then display details about the event (camera, server,
comment field) and camera information, etc. The video event can also be played and exported.
Selecting Play from Vault allows operators to view a video that is already stored in the EntraPass
VideoVault.
NOTE: If camera icons are not displayed, simply rightclick a video event message, select properties
fromtheshortcutmenu,andcheckV ideointheShowiconssectionoftheProperties
Viewparent:Displaystheparentofeachcomponentrelatedtotheselectedevent.
54 EntraPassDesktops

Edit:Thisfeatureoffersyoutheabilitytoediteachcomponentassociatedwiththeselectedevent.If
Edit is selected, a shortcut menu displays components associated with the selected event. In this
example,theSitedefinitionmodifiedeventinvolvestheEntraPassapplication,theoperatorwhowas
ondutywhentheeventwasgeneratedandthesiterelatedtotheevent.Itisnowpossibletoedit
any of the three components by selecting it from the shortcut menu. If the selected event is an
accesseventandifthecardthattriggeredtheeventhasalreadybeenregisteredinthesystem,itwill
bepossibletoeditthecard.However,ifthecardisassociatedwithanAccessdeniedcardunknown
event,thecardwillbecreatedandregisteredinthesystem.
Send to back: This option only works when the window type is set to floating. It sends the active
windowbehindthemainapplicationwindow.Tobringbacktofront,rightclickthedesktopbutton,
thenselectBringtofront.
Help:DisplaystheEntraPassOnlineHelp.
Properties:Thismenuitemenablesuserstomodifythedisplaypropertiesfortheselecteddesktop.

Add,ModifyorDeleteTaggedEvents
Youcansee,inthedesktopmessagelist,ifacomponentwasnewlycreated,modifiedordeleted.Databaseevents
areprecessedbythefollowingsigns:

+(New)
=(Modified)
(Deleted)

PictureDesktop
IfyouselectedPicturescreenwhendefiningtheMessagedesktop,itwillbedisplayedwiththePicture
window. Access events are displayed with the cardholders picture if you have set the appropriate
display option in the Message filter definition (System > Message filters). For details, see "Message
FiltersDefinition"onpage390.
EntraPassDesktops 55

ModifyingPicturesDisplayOptions
1 FromtheMessagelistandPicture,selectanaccessevent,thenrightclickthecardholderspicture.
NOTE: Send to backThis option only works when the window type is set to floating. It sends the
activewindow(Picturewindow) behindthe Messagedesktopmainwindow.Tobringitbacktofront,
right click the Message desktop button, then select Bring to front from the shortcut menu. From the
shortcutmenu,selectProperties.
2 FromtheAspectdropdownlist,selectthedisplaysizeforthepicture:
Designsize:thecardholderspicturewillbedisplayedwithitsoriginalsize.
StretchThisoptionstretchesthepicturetothewindowsizewithoutmaintainingproportions.The
picturemayappeardistorted.
StretchratioThisoptionstretchesthepicturetothewindowsizewhilemaintainingproportions.
3 TheDisplaymultiplepicturesoptionallowsyoutoshowuptofourphotos,dependingonyourneeds.
Whenselected,youcankeepthedefaultvalueMessageorchooseaspecificdoorforeachofthefour
photos.
4 CheckApplyallthefollowingitemsforallcellstoassigntheparameterstoallcells.
5 Selecttheinformationyouwanttoseedisplayedwiththecardholderspicture:
Door:Thedoorwherethecardwaspresentedwillbedisplayedaboveofthecardholderspicture
Event:Theeventmessagewillbedisplayed
Userinformation:TheUserinformationfieldwillbedisplayedabovethepicture.
Comment: If this option is selected, a comment field appears below the cardholders picture. The
commententeredwhendefiningthecardappearsinthisfield.
NOTE:Ifadoorisassociatedtoacell(photo)andtheoptionDoorisselected(Displayselectedfields),
thenameofthatdoorwillbedisplayedinblueinsteadoftheusualblackcolor.

FilteredMessagesDesktop
TheFilteredMessagesdesktopallowsoperatorstodisplayspecificevents.Forexample,youcancreate
filters to display events that are related to a specific controller and from a particular gateway of the
system. If this is the case, those events will be displayed in the Filtered Message desktop. Filtered
messagesaredefinedintheMessagefiltersmenu:System>Messagefilters.
NOTE: When you use filters, the system retrieves events that are already displayed in the Messages
desktopandfilterstheseeventsaccordingtotheselectedfilters.

ConfiguringaFilteredMessagesDesktop
1 From the Desktop main window, select the desktop you want to configure as a Filtered messages
desktop.
2 Assign a meaningful name to the Filtered message desktop; then define the desktop type (Message
window,Picturewindoworboth).
3 YoucanchangetheTextfilter,todisplayspecificevents.FordetailsontheFilteredmessagesdesktop,
see"MessageListDesktop"onpage51.
56 EntraPassDesktops

CustomReportDesktop
TheCustomReportdesktopallowsoperatorstodisplayeventsthatcomefrompredefinedreports,view
the report generation state and, when available, to play video recordings from the EntraPass Video
Vault. Security levels will determine which custom reports are available to each operator. The Custom
Reportmessagelist operates the same way as all message lists in EntraPass except that it has an extra
comboboxthatallowsoperatorstoselectapredefinedcustomreport.

CustomreportsaredefinedunderReport>CustomReport.
SecuritylevelsforreportsaredefinedunderSystem>SecurityLevel>undertheReporttab.

ConfiguringaCustomReportsDesktop
1 From the Desktop main window, click the desktop button you want to configure as a Custom Reports
Desktop.
2 Assign a meaningful name to the Custom Reports Desktop, then define the desktop type (Message
window,Picturewindoworboth).
3 Selectthesortcriteriayouwanttousetodisplayhistoricaldatafromthedropdownlist(DateandTime,
Event,orMessageType).
NOTE:Thesequentialsortoptionisnotavailableforarchivedmessages.
4 Youcanenteratextstringthatwillbeusedforsearchingspecificarchivedmessages(whenapplicable).
5 In the combobox, select the custom report you want to generate. The list of available reports
correspondstoyoursecuritylevel.
6 After selecting the report, a Date and Time window will popup requesting a reporting date and time
period.
7 EnterStartandEnddateandtimeorclickthecalendaricontoopenthecalendarandselectthestartand
enddates,andthentypeinthestartandendtimes.
8 ChecktheClearScreenBeforeProcessRequestboxinordertocleartheCustomReportmessagelistof
theprevioussearchresults.
9 ClickOK.Thestatusindicatorlightlocatedatthebottomleftofthescreenwillchangefromgreentoblue
to indicate a custom report is being generated. It will turn green again when the data transfer will be
completedandthedatawillbedisplayedaccordingtothecriteriayouhaveselected.

ToCreateandEditCustomReportsfromaDesktop
When your security level allows you to create new reports, you can access the Custom Report dialog
fromtheNewReportcommandintheCustomReportDesktoppopupmenu.Formoreinformationon
CustomReports,seesee"CustomReportsDefinition"onpage69.
When your security level allows you to edit existing reports, you can access the Custom Report dialog
from the Edit Report command in the Custom Report Desktop popup menu. For more information on
CustomReports,see"CustomReportsDefinition"onpage69.
EntraPassDesktops 57

ToDisplayCustomReportStateinRealtime
This feature allows you to view the progress of report generation for a specific report in the Custom
ReportDesktopList.
1 RightclickanentryintheCustomReportDesktopwindow.Acontextualmenuwillpopup.
2 SelectReportState.TheReportStatedialogwillopendisplayingReportgenerationinformation.
3 WhenthereportisfinallygeneratedintheDesktopwindow,theinformationintheReportStatedialog
willdisappear.ClickClose.

CommentEntryandDisplay
Also,acommentcanbeaddedtoanytypeofevent.Inthefifthcolumnfromtheleft,asignwillindicatethata
comment has been added by the system while a + sign will indicate a manually added comment. From the
CustomReportDesktop,youcandisplaythecommentsassociatedtoeachevent.

Toviewassociatedcomments,selecttheeventandusearightclicktodisplaythecontextualmenu,thenselect
ViewComment.AcommentcanalsobeaddedusingAddaNewComment.

PlayingarchivedvideorecordingsfromaDesktopMessagelist
1 Selectthevideoyouwouldliketoplayandrightclicktoaccessthecontextualmenu.
2 IfthevideohasbeenstoredintotheEntraPassVideoVault,thePlayfromVaultoptionwillbeenabled.
Onceyouclickonit,theVideoPlaybackwindowwillopenandstartplayingtheselectedrecording.

AlarmsDesktop
TheAlarmsdesktopisusedtoviewandtoacknowledgealarmevents.Alarmeventsaredefinedinthe
EventParametermenu(System>EventParameters).Anyeventcanbedefinedasanalarmevent.Alarm
eventsrequireoperatoracknowledgmentandaredisplayedintheAlarmsdesktop.Aschedulemustbe
definedforallalarms(System>Eventparameters,Alarmsettings).Whenanalarmisgeneratedduringa
valid schedule, operators have to acknowledge the alarm. Alarms are displayed with date and time,
alarmdescription,details,instructions(ifdefined)andassociatedgraphicorvideoclip.Neweventsare
addedatthebottomoftheAlarmdesktopunlessyouhavesetupthelisttodisplayindescendingorder
(intheAlarmDesktopPropertiesdialog).

DefininganAlarmsDesktop
1 FromtheDesktopmainwindow,selectthedesktopinwhichyouwanttodisplayalarmmessages,then
definethewindowtype:FloatingorDesktoptype.
2 SpecifythesecondarywindowsthatwillbeassociatedwiththeAlarmsdesktop:
Displayonnewalarm:WillopentheAlarmsdesktopautomaticallywhenanalarmoccurs.
Message screen: This window allows operators to view and acknowledge alarms that have an
acknowledgement schedule selected in the Event Parameters definition menu (System > Event
Parameters>Alarmsettings)ortodisplaytheautoacknowledgebuttonconfiguredintheOperator
dialog(System>Operator>Privileges).
58 EntraPassDesktops

Instructions screen: This window displays the instruction that is linked to the event to be
acknowledged (i.e. call the police, send a message to a client application, etc.). Instructions are
definedintheSystem>Instructions.Thenafter,theymaybeassociatedwithevents.
Graphic screen: This window will display the location of the alarm being reported (if graphics are
definedinthesystem).Formoreinformationonassigninggraphic,see"GraphicsDefinition"onpage
16.
NOTE:An Alarm desktop maybe definedas a Message window, agraphic window andan Instruction
window.Thesefeaturesmayapplytoasingledesktop.Whenyouselectadesktopdefinedwiththese
three features, three windows are displayed simultaneously. For a better display, you may need to
resizeandtopositionthewindows.

ViewingSystemAlarmMessages
1 SelecttheAlarmdesktop.AlarmeventsaredisplayedaccordingtothecriteriaselectedintheSortedby
field.
NOTE:Alarmmessagesarearchivedandcanberetrievedatalltimes.
2 You can doubleclick the log area (middle of the window) to add a comment. The Add a comment
windowopensandenablesyoutoentertextdata.OnceyouhavefinishedandclickedtheOKbuttonto
closethewindow,thealarmeventwillbeprecededbya+sign,indicatingthatanannotationhasbeen
addedtothealarmevent.
NOTE:Acknowledgmentsandflagswillnotbeidentifiedbya+sign.
3 Youmaychange/definethesortingorder(Sortedbydropdownlist):
Sequencealarmsaresortedbytheirorderofarrival.Thisthedefaultsequence.Thewindowscrolls
totheendeachtimeanewalarmisdisplayed.
Statealarmsaresortedaccordingtotheirstatus(acknowledged,tobeacknowledgedorflagged).
Whenyouusethisoption,youinterruptthenormalscrollingofevents.Selectsequencetogoback
tothedefaultdisplay.
Dateandtimealarmsaresortedaccordingtothedateandtimeoftheirarrival.
EventThe Event messages column is sorted in alphabetical order, grouping identical events For
example,allInputinalarmeventsaregrouped.
PriorityEventsaresortedbypriority(asdefinedinEventparameter).
4 YoumayrightclickanywhereinthewindowtoenablethePropertieswindowfromwhichyoucanenable
alarmstatusicons:
RedTobeacknowledgedorsuspended.Ifsuspended,thesuspensiondelayisdisplayed.Whenthe
delay expires, the operator is required to acknowledge again. If the delay is not expired but the
operatorwishestoacknowledgeasuspendedalarm,he/shehastoclickonthedelay.Thedelaywill
beresettozero.
GreenAcknowledged.
YellowFlagged.
BlackDeleted.Toviewalarmsthathavebeenmanuallydeleted,selecttheViewdeletedlogsfrom
theProperties.
BlueManuallog.
EntraPassDesktops 59

5 SelecttheManual/Automaticbuttonstotoggletheacknowledgementmethod(automaticormanual).
OnlyoperatorswhoareassignedthisfeatureintheOperatorDefinitionmenucanusethisoption.For
moreinformation,see"OperatorsDefinition"onpage371.
NOTE:TheManual/AutomaticacknowledgementoptionisonlyavailablethroughtheAlarmsDesktop.
Whentheoperatorlogsout,itwillreturntomanualbydefault.
6 Rightclickanalarmmessagetoperformadditionaltasksonalarmevents:

AcknowledgeWhenselected,agreenpointisinsertedbesideanalarmeventtoindicatethatthe
eventwasacknowledged.
RevisitWhenselected,thesystemflagstheselectedevent.Ayellowindicatorisinsertedbeside
flaggedevents.
Clearrevisit:Removetheflagfortheselectedevent.
Add commentAllows operators to enter comments concerning the selected event. The added
commentsaredisplayedinthebottompartofthealarmwindow.Ablue+signbesideanalarmevent
indicatesthatacommentwasaddedtothealarmevent(visiblewheniconsareenabled:rightclick
analarmevent>Properties>Showicons).
Print event and commentWhen selected, the system prints the alarm event and the associated
comment.
Delete eventWhen selected, the selected alarm event is marked for deletion (the indicator
becomes black to indicate that the event has been marked for deletion). To view the events
markedfordeletion,beforeyouactuallypurgethem,rightclickanywhereinthewindowandselect
PropertiesthenselectViewdeletedlogs.

DisplayingAlarmDesktopsAutomatically
EntraPass enables users to display graphics automatically from any desktop as soon as an alarm
occurs.Thisfeatureenablesoperatorsondutytoautomaticallyviewnewalarmswithouthavingtoopen
the alarm desktop and secondary windows associated with it. If Display on new alarm is checked the
60 EntraPassDesktops

alarm desktop (and its secondary windows) will be displayed as soon as an alarm occurs regardless of
theactivewindow.
1 Define a desktop and customize it as an alarm desktop: for this, you have to check the items of the
Alarmsdesktopsection.
2 Check the Display on new alarm option so that operators can automatically view new alarms without
havingtoopenthealarmdesktopandsecondarywindowsassociatedwithit.
NOTE: If this option is selected when defining a Filtered message desktop for instance and if the
desktop icon is selected, the filtered message desktop will be displayed (the background color of its
iconturnsblue),butthewindowsbelowtheDisplayonnewalarmsectionwillnotbedisplayed;they
areonlydisplayedwhenanewalarmoccurs.Ifthosewindowsaredisplayed(onnewalarm),clicking
theXinthetoprighthandcornerofoneofthemwillclosealltheopenwindows.IfDisplayonnew
alarmisnotchecked,thealarmdesktopandallitssecondarywindowswillbedisplayedoncall(that
is,whenthealarmdesktopisselected).
3 ClickOKandGoforyourconfigurationtotakeeffectimmediately.
NOTE: When you define a desktop as an alarm desktop to be displayed on new alarm, it is
recommended to reopen the Automatic Alarm Display desktop, to position its windows the way you
want them to appear, then to click OK and GO again. This way, it will appear exactly as you have
definedit.

AcknowledgingAlarms/Events
Usually,operatorshavetoacknowledgereceiptofanalarmcondition(eventsuchasintrusion,inputin
alarm,etc.)byrespondinginwayssuchasclickingtheacknowledgmentbutton.InEntraPass,operators
acknowledgealarmmessagesfromanalarmwarningboxorfromtheAlarmsdesktopwindow.

When an alarm message is acknowledged by an operator, the notification is acknowledged or removed at all
workstations.

NOTE: A sound can be added to alarm events. For more details about setting options for an alarm
sound,see"MultimediaDevicesConfiguration"onpage501.
Acknowledgement options are setup in the EntraPass application definition (Devices > EntraPass
application (selected Workstation) > Alarm tab, Acknowledgement parameters). Events that require
operatoracknowledgmentaredefinedintheSystem>EventParameters.
NOTE:Ifthecomponentthatisinalarmisassignedtoavideoview,thevideovieworvideorecording
isautomaticallydisplayedwhenanalarmoccurs.
EntraPassDesktops 61

AutomaticAcknowledgement
Alarmscanbeautomaticallyacknowledgedwithoutoperatorintervention.Thisoptionisenabledinthe
Operatordefinitionmenu(System>Operators>Privileges,Autoacknowledge).
NOTE:InorderfortheManualbuttontodisplayontheAlarmDesktopwindow,itisimportanttoclose
theEntraPasssessionandreopenitafteryouhaveselectedtheAutoacknowledgeoption.
NOTE: Only operators granted the appropriate access privilege should be using this option. If the
Automaticacknowledgefeatureisused,thealarmmessageboxisnotdisplayed;therefore,itwillnot
be possible to suspend alarms. If this option is enabled in the Operator definition menu, the Manual
button is added to the Alarms desktop. This button toggles between Manual and Automatic
acknowledgement.

ToAcknowledgeanAlarmMessage
1 WhentheAcknowledgementrequiredmessageboxappears,takeoneofthefollowingactions:
Click the Acknowledge button to acknowledge the displayed alarm event. The red status button
turnsgreenonceanalarmisacknowledged.
ClicktheSuspendbuttontosuspendalarmswhiledoingotheroperationsinthesystem.Thealarm
willbesuspendedforthedelaytimespecifiedintheEntraPassapplicationdefinitionmenu.Oncethe
suspendedalarmdelaytimeexpires,thesystempromptstheoperatortoacknowledgethealarm.
Clickthe Revisitbuttonifyouwanttoacknowledgeanalarmmessage,andifyouwanttoidentifyit
forfuturereference.Aflaggedalarmisidentifiedbyayellowbutton.
ClicktheMutebutton(speakericon)ifyouwanttostopthealarmsound.
NOTE: The Acknowledgement required message box will be presented in a format without the
Instructionswindowiftherearenoinstructionsassociatedwiththealarmmessage.
NOTE:Ifthecomponentthatisinalarmisassignedtoavideoview,thevideovieworvideorecording
isautomaticallydisplayedwhenanalarmoccurs.

ToAcknowledgeAlarmsfromtheAlarmsDesktop
Each workstation has its own alarm desktop which displays alarm events received from the server. When a
workstation starts up, alarms displayed on the desktop will have a to be updated status (a blue icon in the
second column). Once communication is established with the server, all events will be updated on the alarm
desktop. The blue icon will then be replaced by a red icon (alarm), a yellow icon (flag) or a green icon
(acknowledged).

NOTE:Thisprocesswilloccureachtimeaworkstationhaveacommunicationfailurewiththeserver.
1 Selectthealarmeventyouwanttoacknowledge(onethathasbeenflagged,forinstance),Rightclickto
enableashortcutmenu.
2 SelectAcknowledgefromthesubmenu.Thestatusindicatorbecomesgreen.
NOTE: To tag an alarm message for specific purposes, select the alarm event you want to identify;
rightclickandselectFlagfromthesubmenu.Youcanalsoclickanalarmmessageuntilthecolorofits
statusindicatorchangestothedesiredcolor.
62 EntraPassDesktops

MandatoryAlarmComment
IfaninstructionwiththeMandatoryalarmcommentcheckboxselectedinSystem/Instructionisassignedtoan
alarm,theoperatorwillhavetoaddacommentinordertomarkthealarmasacknowledged(See"Instructions
Definition"onpage390formoredetails).

NOTE:Thealarmsoundwillstopwhileacommentisenteredbytheuser.
Ifthealarmeventhasalreadybeenacknowledged,awarningmessagewillbedisplayedforyoutoconfirmthatthe
commentshouldbeadded.

InstructionDesktop
TheInstructionwindowdisplaystheinstructionstofollowwhenanalarmisreported.Instructionswill
only be displayed if this option is enabled during the Event Parameters settings (System > Event
parameters,Alarmsettings).

ViewinganInstructionAboutanAlarmMessage
1 YoumayviewinstructionsaboutanalarmbyselectingtheAlarmsdesktopdefinedasamessageandan
instruction window, or defined as an instruction window. When a desktop is defined as being both a
messagewindowandaninstructionwindow,thetwowindowsaredisplayedatthesametime:

2 Youmayalsoviewaninstructionaboutanalarmbyselectinganalarmmessageandrightclickingit.
NOTE:ThisfeatureisveryusefulwhentheAlarmsdesktopistoosmalltodisplaytheentiredescription
ofanevent.
EntraPassDesktops 63

GraphicDesktop
TheGraphicdesktopdisplaysthegraphicallocationofthealarmbeingreported(ifgraphicsaredefined
inthesystem).Agraphiccorrespondstothesecuredareaofthesystemwherecomponents(EntraPass
application, controllers, inputs, relays, etc.) are located on a site. With graphics, operators can easily
viewtheexactlocationofacomponentinstalledonasite,orthestatusofcomponentsanddevicessuch
as area groups, areas, doors, contacts, motion detectors, controllers, assigned to the graphic. In an
emergency situation where muster reporting has been defined, icons will indicate when all employees
havevacatedthearea.Operatorscanperformmanualoperationsdirectlyfromthedisplayedcomponent
(forexamplelock/unlockadoor).Todefineinteractivefloorplans,see"GraphicsDefinition"onpage16.

ViewingGraphicsintheGraphicDesktop
1 Right click the desktop icon you want to assign to graphic, name the desktop (Graphics, for example),
thendefinethewindowtype(FloatingorDesktop).
2 ClickOKandGotodisplaytheGraphicsdesktop.
3 RightclickanywhereintheGraphicdesktop,then,fromtheshortcutmenu,selectthegraphicyouwant
todisplay.
NOTE:Ifthewindowissmallerthanthegraphicsize,youcanclickholdanddragthegraphictomove
itaroundwithintheGraphicwindow.
4 Youmayrightclickanywhereinthegraphictoenableashortcutmenuinorderto:
Adjustthedisplaysizeoftheselectedgraphic(Fittoscreen,DesignsizeorPicturesize.
Select Auto result for the system to display a message indicating the cause of the communication
lossincaseofcommunicationfailure.IfAutoresultisnotselected,operatorswillhavetomanually
requesttheresultsforthecomponentbyusingtheShowresult.
64 EntraPassDesktops

5 Rightclickacomponentinabnormalconditiontoenableasubmenu.

NOTE:Componentsinalarmsarerepresentedbytheiranimatedicons.Selectingananimatediconand
viewingitsparentcomponentsallowsoperatorstolearnmoreaboutthealarmcondition.
6 SelectFullstatusfromtheshortcutmenutodisplaytheerrorlistrelatedtooneorallthecomponentsin
alarm.
7 SelecttheDoubleclickmenuitemtoallowoperatorstomodifythestatusofacomponentinalarmfrom
the Graphic desktop. For example, if the displayed component is a door and if the Double click menu
itemwassettoUnlock,anoperatorcanmanuallyopenthedoorfromtheGraphicdesktop.
NOTE:WhenyoumodifytheDoubleclickfeatureviatheGraphicdesktop,thesystemdoesnotsavethe
modifications.ModifythedefaultDoubleclickfeatureviathegraphicdefinition(Definition>Graphics,
Designwindow,rightclickacomponent>Defaultdblclickmenuitem).Formoreinformationonhowto
creategraphicsandonhowtoassigncomponentstographics,see"GraphicsDefinition"onpage16.
EntraPassDesktops 65

VideoDesktop
IftheVideofeatureisenabledinEntraPass,youcanconfigureadesktopasaVideodesktop.

DefiningaVideodesktop
1 FromtheDesktopmenu,rightclickadesktoptobringuptheDesktoppropertieswindow.
2 IntheDesktopnamefield,assignanametothenewdesktop.
3 Selectthewindowtypeforthisdesktop.
4 ChecktheVideowindowoptions

UsingtheVideodesktop
1 In the Desktop window, select the desktop defined as the Video desktop.The Video display window
appears(IntellexorHDVR).

2 Select an icon (in the lower part of the window) to determine for instance the size of the views or to
displaythePanelwindow(asmallwindowassociatedwiththevideodisplay).
66 EntraPassDesktops

Thefollowingtableshowstheavailableoptions:

ViewIcon Description
Large.Thisviewsetsthewindowto1024x768pixels

Medium.Thisviewsetsthewindowto800x600pixels

Small.Thisviewsetsthewindowto640x480pixels

Tiny.Thisviewsetsthewindowto400x300pixels.

Createsanewvideoview

Showspanelwindow

These buttons appear in the lower part of the Video desktop


when the operator who is logged on was assigned specific
Video playback
permission for viewing and generating video events. This
custom buttons offer a fast way for viewing or generating
videoevents.
Editsthecurrentvideoview

ShowsthehelprelatedtotheVideodesktop

ClosestheVideowindow
Reports 67

Reports
TheReportToolbar
UsetheReporttoolbartodefineandgeneratereports.Thesereportsmaybegeneratedautomaticallyor
requestedmanually.ReportscanbesentbyemailorbyusingSmartLink.

Therearefivetypesofreports:
Quick report: these are based on selected group of events (i.e.: door, controller, etc.) and event types
(normal,abnormal,etc.)
Customreport:thesearehistoricalandcardusereports.Thehistoricalreporttypecontainsarchivedand
filteredevents,whereascardusereportscontaineventsrelatedtocarduse.
In/Outreport:thesearedefinedaccordingtoselecteddoorsandcardsdefinedasIn/Out.
RollCallReportthisreportisasnapshotofwhohasswipedacardatareaderoragroupofreaders,
withinacertainresetperiod.
UndertheReporttoolbar,EntraPassusersmayalso:
Archivethisfeatureallowsanoperatortoselectpredefinedreportstoviewonscreenortoprint.
Reportstatethisfeaturesallowsanoperatortoviewthestatusofallreportsthathavebeenpreviously
generated.
In/OutAdjustmentonIn/Outreportstoadd,insert,anddeleteIn/Outentries.

QuickReportDefinition
The Quick report feature offers a rapid method of creating reports for certain types of events. For
example, it is possible to create a report regarding all abnormal or normal access events in just a few
seconds.QuickreportfilesmaybeviewedusingtheEntraPassQuickViewer,autilitythatallowsusersto
display Quick report files and all .QRP files. These include report files that are saved from a report
preview. The Quick Viewer is launched from Windows Start menu, without the need to launch the
software.

DefiningaQuickReport
1 UndertheReporttoolbar,clicktheQuickreportrequesticon.
2 From the Event dropdown list, select the event type for the current report (access, controller, door,
relay,input,operator,manualoperationevents,etc.).Ifyouhaveselectedaccessevents,theCardtab
appearsinthewindow.
3 AmongtheEventtypeoptions,selecttheeventtypetobeincludedinthereport.
NormalQuickreportcancreatereportsbasedonnormalevents.Inanaccessreport,normalevents
wouldbesucheventsasaccessgrantedforinstance.
AbnormalSucheventsasaccessdenied(badaccesslevel,supervisorlevelrequired),workstation
server abnormal disconnection, gateway communication failure, or all events related to a process
thatisnotcomplete(acontrollerreloadfailure,forexample),areconsideredabnormal.
Normal&abnormalSelectthisoptiontoincludenormalandabnormaleventsinthereport.
68 Reports

CustomeventsSelect this option to include your own events. The Custom tab appears when the
Custom events option is selected. This option allows the operator to selects the components that
havegeneratedtheselectedeventsaccordingtothesettingintheeventfield.
NOTE: When you use the Event field, you have to specify which component(s) should be used or not
used. Once you select an event (i.e. access), the system displays all the doors of the gateway. If you
select Controllers, thesystemdisplaysall thecontrollersforthegateway.Onceyouhaveselectedan
event(i.e.controllerevents),selectthecontrollers(i.e.listofcontrollers)tobeincludedinthereport.
4 SelecttheCardtabtospecifyfilterdetailsaboutthereport.TheCardtabappearsonlyifacardrelated
eventisselected.
5 IntheCardindexdropdownlist,specifytheinformationthatwillbeusedasthefilter.Forexample,if
youselectcardnumber,onlyaccesseventsinwhichthedefinedcardnumbersappearwillbeselected.
NOTE: If you select Card number, the Lower and Upper boundary editable fields display the default
numericalvaluestobereplacedbycardnumbers.IfyouselectCardusername,thesefieldsareenabled
to receive text data. For example, you can enter A in the Lower boundary field and F in the Upper
boundary fields for the system to include events in which the selected door is defined and events in
whichthedefinedcardnumbersappearbutonlyforcarduserswhosenamesbeginwithAtoF.Ifyou
selectAll,theeditablefieldsaredisabled.
6 IntheReportnametab,enteranameforthereport(thisnamewillbedisplayedonyourreport).
7 In the Start/enddatetab,enterthedateandtimeonwhichthesystemwillstarttocollecttheevents.For
example,ifyouenter7:00andaneventoccurredat6:00,thiseventwillnotbeincluded.Totargetevents
thatoccurredduringaspecifictimeframe,usetheTimeperiodtab.
8 IntheTimeperiodtab,checktheSpecifictimeframeoptiontoincludeeventsthatmatchthespecified
timeframe.Enterthetargettimeforthereport.
9 If you want to overwrite the previous file, select the Miscellaneous tab then check Overwrite existing
outputfile.Ifyoudothis,theexistingdefaultoutputfilewillbereplacedbythisnewone.
10 Select the Queue priority level. A report with a priority of 1 will be processed before a report with a
priorityof99.
11 Definetheoutputparameters:
Databaseoutputtype:Selectthedatabaseoutputformat(Sybase,DBaseIV,CSV,PDF,Excel,RTFor
text).
DirectoryIndicates where the report is saved and stored. The default folder is:
C:\ProgramFiles\Kantech\Sever_CE\Report\yourfile.xx.
Output filenameIndicates the output file name. By default, reports are saved on disk in
C:\ProgramFiles\Kantech\Sever__CE\Report\your file.xx. The report filename is composed of the
Reports 69

dateandtimeonwhichthereportwascreated.Youcanmodifythefilenameifnecessary,butdonot
modifytheextension.

DatabaseoutputprocessSelecttheappropriateoutputprocesses.Areporttemplateisassociated
witheachoutput.
Databaseonly:Thereportwillbesavedinthesystemdatabase.
Display(custom,detailed,summaryorstatistics)report:Thereportwillappearonscreen.
Reportprintedby(sequence,date&timeorevent):Thereportwillbeprintedaccordingtothe
specifiedsortorder.
Email (custom, detailed, summary or statistics) report: The report will be sent by email to a
specifiedvalidemailaddress.
Send to workstationSelect the workstation to which the quick report should be sent.The list
contains all workstations where SmartLink applications have been installed. When SmartLink is
installedontwoormoreworkstationsconnectedtothenetwork,youcangeneratereportsonone
workstationandsendtheresultstoanotherworkstationbyselectingtheSmartLinkthatcorresponds
totheworkstationwhereyouwanttodisplaythereport.
12 ClickontheExecutebuttontolaunchthereport.
13 ClickonthePreviewbuttontoviewthereport.

CustomReportsDefinition
The Custom report definition feature allows users to define customized reports and card use reports
with their own automatic execution parameters. Reports that are defined with automatic settings are
automaticallygeneratedatthespecifiedtime.However,theymayberequestedmanuallywhenneeded.
TheReportRequestmenuenablesoperatorstotriggerreportsbyoverridingautomaticsettings.When
requestedmanually,automaticsettingsareignored.
70 Reports

DefiningaDefaultAllEventsReport
Youmaygenerateadefaultreportthatwillincludeallevents.ThedefaultreportisanHistoricalreport
type.EntraPassenablesyoutosendanautomaticreportbyemail.
1 UndertheReporttoolbar,clicktheCustomreporticon.TheCustomreportwindowappears.
2 Onlythelanguagesectioncanbemodifiedforthealleventsreport.
3 You can indicate which component status to display (New, Modified or Deleted). In reports, events will be
precessedbythefollowingsigns:
+(New)
=(Modified)
(Deleted)
NOTE:ThecheckboxesunderSpecificdatabaseeventwillbedisplayedonlywhenadatabaseeventis
selected.
Reports 71

DefiningaCustomReport
1 UndertheReporttoolbar,clicktheCustomreporticon.TheCustomreportwindowappears.
2 Tocreateanewreport,clicktheNewicon(inthetoolbar)andenterthenecessaryinformationinthe
languagesection.Tomodifyanexistingreport,selectitfromtheReportdropdownlist.
3 YoumaychecktheSelectalleventsoption.Allthe426possibleeventswillbecheckedandincludedin
thereport.Youmaychoosetocheckspecificeventsthatyouwanttoincludeinthereport.Moveleftor
righttoviewtheotherevents.
4 ChecktheOverwriteexistingoutputfileoptionifyouwantthesystemtoreplacetheexistingoutputfile
each time the report is automatically generated according to the settings defined in the Automatic
reportscheduletab.
5 Check the Allow WebStation Request for historical report request through the EntraPass WebStation.
TheWebStationcomponentmusthavebeenregisteredwiththeEntraPassServerinordertodisplaythe
checkbox.
6 Check Bypass operator workspace to issue a report with no regards to the operators workspace
permissions(See"CreatingorEditinganOperator"onpage372formoreinformation).
NOTE:ThisfeatureisalsoavailableforIn/Outreports.
NOTE:IftheoperatorownstheappropriatemodificationsrightsforaCustomorIN/Outreport,hecan
checktheBypassoperatorworkspaceoptionbyhimself.
NOTE:WhenyouselecttheHistoricalreporttypewithafiltermode(Filtermode dropdownlist),the
systemwilldisplayadditionaltabs:ComponentsandCardswheneventsareselected.
7 HistoricalReportsOnly. IfyouselectedHistoricalreport,checktheSpecifictimeframeoption.Ifselected,
thetimeframespecifiedwillbeusedbythesystem.Onlyevents(eventtime)thatarewithinthisspecific
time frame will be included in your report. For example, if you define 8:00 to 8:30, only events which
occurredduringthistimeframewillbeincludedinthereport.
8 SelecttheAutomaticreportscheduletabtospecifydetailsaboutthereport.Fordetailsaboutdefining
anautomaticreport,see"DefiningAutomaticReportSchedules"onpage73.

DefiningComponentsforaHistoricalReport
IftheselectedreportisaHistoricalreporttypeandifyouhaveselectedaFiltermode,theComponents
and Cards tabs will appear only when the corresponding events are checked. You have to specify the
componentsandcardsthatmayaffectthereport.
1 HistoricalReportsOnly.Selectoneofthe3Filtermodes.Thesefiltersareusedtotargetspecificevents
thatweregeneratedfromselectedcomponents.Youcanselectvariousfilteringmethods.Whenyouuse
thisfield,youhavetospecifywhichcomponent(s)andcard(s)touse.
2 Selecttheevent(s)orcheckSelectallevents.
3 MovetotheComponentstab.TheComponentswindowlistsallthecomponenttypesthathaveadirect
linkwiththeselectedevents.
72 Reports

4 Selectaneventtypetodisplayitsitemsintherighthandpane.IfyouselectCardtype,therighthand
panedisplaysallthecardtypesdefinedinthesystem.IfyouselectDoors,alltheaccesssystemdoorsare
displayedintherighthandpane.
NOTE:Ifaniteminthelefthandpane(Selectedcomponents)isselected,itscolorchanges(turnsred).
Whenitisdeselected,itresumestothedefaultcolor.

DefiningCardOptionsforaCustomReport
1 In the Custom report window, move to the Cards tab. It is displayed only when access events are
selected.Itisusedtoaddmorefilterstoyourreportinordertotargetspecificevents.
2 SelecttheAllCardsoptiontoincludeallcards.Whenyoudothis,theotherfieldsaredisabled.Whenyou
selecttheUsecardtypeasfilteroption,youcanaddfiltersforyourreport.Youcanviewthefieldsthat
areincluded/excludedasfiltersandspecifyalowerandupperboundariesforeachselection.
3 Specify the information that will be used as a filter (Filter index dropdown list). For example, if you
selectCardnumber,asthefilterindex,onlyaccesseventsinwhichthedefinedcardnumbersappear
willbeselected.
4 From the Filter mode dropdown list (None, Include, Exclude), specify if the system should exclude or
include the value range that you specify in the Upper/Lower boundary fields. When a filter mode is
selected(ExcludeorInclude),theBoundaryfieldsareenabled.
5 EnterthevaluerangeintheLower/UpperboundaryfieldsaccordingtotheselectionintheFiltermode
field.Thesemaybe,forexample,alphabetletters(ifthefilterindexisbynames;ornumeric,ifthefilter
indexisbycardnumber).Youcould,forinstance,usethecardusernameandspecifyAtoFintheLower/
Upperboundaryasthelowerandupperboundaries.Asaresultthesystemwillincludeeventsinwhich
the selected door is defined and events in which the defined card numbers appear but only for card
holderswhosenamesbeginwithAtoF.
NOTE:Usersmayselectmorethanonefilterforthesamereportusingthefilterindex.Eventswillbe
filteredntimesdependingonhowmanyfilterindexesaredefinedforthereport.

DefiningaCardUseReport
Thecardusereportfeatureisusedtocreatereportsthatwilllistcardholderswhodid/didnotgenerate
eventssinceaspecificnumberofdaysoraspecificdate.Forexample,operatorscouldrequestareport
includingaccessgrantedeventsthatweregeneratedsinceaspecificdate.
NOTE:Whenyouselectacardusereportoption,theUsedefinitiontabappearsintheHistoricalreport
window.Itallowsyoutodefinethecarduseparameters,suchas:usedsinceaspecificdate,notused
since30daysbeforetoday,etc.
Thesystemdisplaysfiveeventtypes:
Accessdenied(badlocation,badaccesslevel,badcardstatus,etc.)
Accessgranted
Database(eventsthathaveaffectedthedatabase,suchascarddefinitionmodified)
Otherevents
In/Outevents(entry,exit)
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1 IntheCustomreportwindow,selectareportfromtheReportdropdownlist.Ifyouarecreatinganew
report,clicktheNewiconinthetoolbar,thenenterthenecessaryinformationinthelanguagesection.
2 FromtheReporttypedropdownlist,selectCardusereport.WhenyouselecttheCardusereporttype,
onlyeventsrelatedtocardusagearedisplayedinthelefthandpane.
3 YoumaychecktheSelectalleventsoption(whenitischeckedthedisplaypaneisdisabled),oryoumay
selectonlytheeventsyouwanttoincludeinthereport.
4 ChecktheOverwriteexistingoutputfileoptionifyouwantthesystemtoreplacetheexistingoutputfile
each time the report is automatically generated according to the settings defined in the Automatic
reportscheduletab.
5 Check the Allow WebStation Request for historical report request through the EntraPass WebStation.
TheWebStationcomponentmusthavebeenregisteredwiththeEntraPassServerinordertodisplaythe
checkbox.
6 YoumayalsochecktheProcessseparatelyoptionifyouwanttheeventstobeprocessedindividuallyfor
eachcard.Forexample,ifyouwantareportforAccessdeniedeventsandAccessgrantedevents,if
you do not check the Process separately option, the report will contain all these events. When the
Process separately option is checked the report will display Access granted events and Access denied
eventsseparately.
NOTE:TheProcessseparatelyoptionappearsonlywhenthereporttypeisaCardusereport.
7 MovetotheUsedefinitiontabtospecifythecarduseoptions(NotusedsinceorUsedsince)anddefined
periods.
NOTE:TheUsedefinitiontabappearsonlywhentheselectedreporttypeisaCardusereport.
8 Todefinethetargetperiod,checktheFromcheckboxandenteradateintheFromfield.Youmayselect
a date in the calendar when you click the Calendar button. Alternatively, you may use the up/down
controlsorentertheNumberofdaysback,startingfromtodaysdate.
9 Whenyouhavefinisheddefiningthereport,saveit.YoumayrequestitusingtheReportrequestbutton
intheReporttoolbar.
10 SelecttheAutomaticreportscheduletabtospecifydetailsaboutthereport.Fordetailsaboutdefining
anautomaticreport,see"DefiningAutomaticReportSchedules"onpage73.

DefiningAutomaticReportSchedules
ForbothHistoricalandCardusereports
Use the Automatic report schedule tab to define automatic settings for your reports so they can be
automaticallygeneratedwhenneeded.Thesesettingsindicate:
Thefrequency:whenthereportshouldbegenerated(none,weekly,monthly,once)
Thetimeperiodcovered
Theoutputprocess(display,print,etc.)
Theoutputtype(dBase,Sybase,CSV,PDF)
Thedestination(workstation)
Thelanguageandthefilename
1 IntheCustomreportwindow,movetotheAutomaticreportscheduletab.
2 FromtheSchedulemodedropdownlist,selectthefrequencyatwhichthereportshouldbeexecuted:
74 Reports

SelectNoneifyouwantthereporttobemanuallyrequested(seeReportRequest).
SelectWeeklyifyouwantareporteveryweek.Youhavetocheckthedayonwhichthereportshould
beexecutedautomatically.
Select Monthly if the report is needed once a month. You have to specify the day (ex. the second
Fridayofthemonthorthe15thdayofthemonth)whenthereportwillbeexecutedautomatically.
SelectOnceifyouwantthereporttobeexecutedautomaticallyonaspecifieddate.
3 Select the Queue priority level. A report with a priority of 1 will be processed before a report with a
priorityof99.
4 IntheStartatthistimefield,enterthetimeatwhichthesystemwillstartexecutingthereport.
5 SpecifytheSchedulingparameters.
NOTE:Thesesettingsareignoredwhenthereportisrequestedmanuallybyanoperator.
StartthismanydaysbackThereportwillstartcollectingeventsaccordingtothenumberofdays
specifiedinthisfield.Itisbasedonthepresentdate.
StartatthistimeOnceyouspecifytheamountofdays,specifythestartingtime(i.e.:7:00am).For
example,ifyouenter7:00,eventsthatoccurredat6:00willnotbeincludedinthereport.
StopthismanydaysbackThereportwillincludethespecifiednumberofdaysenteredinthisfield.
Itisbasedonthepresentdate.
StopatthistimeOnceyouspecifythenumberofdays,specifytheendingtime(i.e.:5:00pm),that
is,thedayonwhichthesystemwillstopcollectingdata;youmayalsospecifythetimeatwhichit
willstop.Forexample,ifyouenter7:00andaneventoccurredat8:00,thenthiseventwillnotbe
included.Totargeteventsthatoccurredduringaspecifictimeframe,youhavetousetheSpecific
timeframeoption.
NOTE: The start and end time are only used for the first day and last day, for example if you start
collectingeventsonMondayat8:00andendonFridayat17:00alleventsbetween8:00Mondayand
17:00Fridaywillbeincluded.Thesystemdoesnotusethestartandendtimeforeachdaybutforthe
wholeperiod.

SpecifyingAdditionalOptionsforanAutomaticReport
1 Select the More button to add more settings to the automatic scheduled report. When you click the
Morebutton,theAutomaticreportoutputdefinitionwindowappears.
2 FromtheOutputtypedropdownlist,selecttheoutputformatofthereport.YoumaychooseSybase,
DbaseIV,CSV,PDF,Excel,RTFortextformats.
NOTE:FromtheDatabaseoutputprocess,youcanselectEmailcustomreportifyouwantthisreportto
be automatically sent to specified recipients. If you choose this option, select the Email tab to enter
therecipientsemailaddressintheSendEmailtofield.EntraPassenablesyoutoprotectthereportby
apasswordbeforeemailingit.
3 YoumaychecktheAutomaticfilename(...)option.ThedefaultfilenameisYYY_MM_DDHH_MM_SS.X,
indicatingtheyear_month_dayhours,minutes_second.fileextension.
NOTE: For details on the output type and the output process, refer to the table below. It gives a
comparisonofthedifferentreportformats.
Reports 75

Thefollowingtableshowsthedifferencebetweenthesedatabaseformatsandtheiroutputfileformats:

Database Description
SyBase ThenewEntraPassdatabase.
DbaseIV Apopulardatabasemanagementsystemformatforstoringdatathatissup
portedbynearlyalldatabasemanagementandspreadsheetsystems.Even
systemsthatdonotusetheDBaseformatinternallyareabletoimportand
exportdatainDbaseformat.Outputformatsare.dband.rdf.
CSV Willsavethereportinacommaseparatedvaluesformat(yourfile.csv).Adata
formatinwhicheachpieceofdataisseparatedbyacomma.Thisisapopular
formatfortransferringdatafromoneapplicationtoanother;becausemost
databasesystemsareabletoimportandexportcommadelimiteddata.
Excel MicrosoftExcelfiletype.
PDF Portable Document Format (PDF) is an open standard for document
exchange.ItcanbeopenedwiththefreeapplicationAdobeReader.
RTF TheRichTextFormat(RTF)isaproprietarydocumentfileformatwith
published specification for crossplatform document interchange.
MostwordprocessorsareabletoreadandwritesomeversionsofRTF.
text Atextfileisakindoffilethatisstructuredasasequenceoflines.Can
beopenedbyalargenumberofeditingtools.

4 FromtheOutputprocessdropdownlist,selectthereporttemplate.Itwillbeusedwiththerequested
report.Fordetailsontheoutputformat,see"DefiningaReportOutputFormat"onpage75.

DefiningaReportOutputFormat
HistoricalandCardusereports
1 IfyouselectDatabaseonly(CSV,SybaseandDbase):Thereportwillincludethefollowinginformation:
event sequence, date and time, event message, description types (displays a specific number that
identifies a component in the system), description names (displays the name of the component as
definedinthesystemnameofdescriptiontypenumber)aswellasthecardnumber(forcardrelated
events).
NOTE: A database only report is saved in the reports folder in the specified format. It will not be
printednordisplayed.
2 IfyouselectDisplaycustomreportDisplaycardlasttransactionreport(SybaseOnly):Thereportwill
automaticallybedisplayedonyourdesktopwhencompleted.Youcancustomizethereportbeforeyou
print it manually. For more information on how to customize the report, see "Previewing Reports" on
page 84. The report will include the following information: event sequence, date and time, event
message, card number (for cardrelated events) and descriptions 1 to 4 which contain details on the
event.
76 Reports

3 Report printed by sequence (Sybase Only): This report is sorted by event sequence number (order in
which they were generated by the system) and printed automatically at the printer of the destination
workstation.
4 Report printed by date and time (Sybase Only): This report is sorted by date and time and printed
automaticallyattheprinterofthedestinationworkstation.
NOTE:The printed reports (option three and four) will be saved in the reports folder in the specified
format.Theywillalsobeprintedbutnotdisplayed.
5 Report printed by event (Sybase Only): This report is sorted by event message (alphabetically) and
printed automatically at the printer of the destination workstation. The report is saved in the reports
folderinthespecifiedformat,butnotdisplayed.
In/OutReports
In/Out reports will be saved in the reports folder, they are not printed nor displayed. User have to
manuallyretrievethereporttoviewit,theycanalsousetheArchivemenu.
1 Single file with all data (CSV only): The report is generated in one file containing the data and the
descriptions(date&time,transactionID,cardnumber,cardusernameanddoordescription).
2 Databasewithtransactions(CSV&DBaseIV):Thereportisgeneratedwithallthedataandtransactions
in one single file. It includes the date & time, the transaction ID, the card number and the card user
name.
3 Display In/Out report (Sybase only): The report will automatically be displayed on the desktop when
completed.Youcancustomizethereportbeforeyouprintitmanually.Itcontains:thecardnumber,card
username,entrytime,exittime,contentsofthecardinformationfieldasselectedinreportdefinition
andtotalhourspercardholder.Formoreinformationonhowtocustomizethereport,see"Previewing
In/OutReports"onpage85.
4 Two(2)databaseswithalldata(Sybase&DbaseIV):thereportwillbegeneratedintwoseparatefiles:
Onefilecontaining:date,time,eventmessage(transactiontype),pkcard,pkdoor,pkdoorgroup.
One file containing: pk description (explaining pkcard, pkdoor and pkdoorgroup), card number,
objectandcontentsofcardinformationfieldselectedinthereportdefinitionmenu.
NOTE:PKreferstoacomponentuniquenumberwithinthesystem
5 Singledatabasewithalldata(Sybase&DbaseIV):Thereportwillbegeneratedinonefilecontainingthe
dataandthedescriptions(dateandtime,transactionID,cardnumber,cardusername,doordescription
andsequence).
6 CSVcompilationIn/Out(CSVOnly):Thereportwillbegeneratedintwofiles.Onefilecontainingatotal,
ofhoursforinstance,bydepartment,andtheotherfilecontainingdetailedinformation.Dependingon
thenumberofdayscoveredbythereport,adaycolumnwillbereservedforeachday.
Automatic filenameSelect this feature if you want the system to automatically use the date and
timeasthefilename.Youcannotusetheoverwriteexistingoutputfilewhenyouusethisoption.
FilenameIf you wish to overwrite the same report (for exampleevery week), you can enter a
filenamehereandwhenthereportwillbeexecutedaccordingtospecifications,thenewreportwill
replacetheoldestreport.
Destination: this is where the report should be sent/printed automatically.You can also use the
Overwriteexistingoutputoptiontospecifyadifferentdestinationfile.
Reports 77

ReportlanguageThisfieldisusedtoincludeadditionalinformationinyourreport.Selectfromthe
displayedlist.

RequestingReports
With this feature operators can request predefined Historical reports or Card use reports that were
created using the Custom Report menu. Operators can also email the report to one or multiple
recipients.
NOTE:Ifyourreportcontainautomaticsettings,thesewillbeignored.Youmustindicatenewsettings.
1 UndertheReporttoolbar,clicktheReportRequesticon.TheReportrequestwindowappears.
2 IntheReportlistdisplaypane,selectthereportthatyouwanttoexecute.
3 Select the Queue priority level. A report with a priority of 1 will be processed before a report with a
priorityof99.
4 Youmaydefineoutputparameters,includingthedatabaseoutputtypeformat(Sybase,DBase IV,CSV,
PDF, Excel, RTF or Text), the target folder, the output filename, etc. For more information on how to
selectanoutputformat,see"DefiningaReportOutputFormat"onpage75.
NOTE:IfaCardusereportisselected,theDateandtimesectionisdisabled.
5 Click Execute. A system message informs you that the report is being processed. The Report options
windowappearsandisthenminimizedtothetaskbar.

6 SelectthePreviewbuttontodefinethereportandfilteroptions.Thiswillincreasethereadabilityofthe
reportbyadding,forinstance,alternatingbandcolors,framingevents,iconsinthereports,etc.,orby
sortingeventsinthereport(byeventIDnumber,alphabeticalorderordateandtime).
7 EnterthedescriptionintheSearchdescriptionfield.Thereportisupdatedinrealtimewhenyouentera
filteroption.
8 You may use Preview to preview the report or the Properties button to view details about the report.
WhenyouclickthePreviewbutton,thesystemwilldisplaytheresultofthereport.Fromthatwindow,
youcansavethereportinvariousformatsorprintthereport.

RequestinganEventReport
1 UndertheReporttoolbar,clicktheReportrequesticon.TheReportrequestwindowappears.
2 SpecifytheStartandEndtime.Bydefault,theenddateandtimearesettothesystemtime.
3 Select the Queue priority level. A report with a priority of 1 will be processed before a report with a
priorityof99.
78 Reports

4 Youmayspecifytheoutputparametersorleavethesetodefault.
NOTE:It is important to know the differences among the output type and processes. For details, see
"DefiningaReportOutputFormat"onpage75.
5 YoumayselecttheReportstateiconfromthetoolbartoviewthereportstatus.
6 SelecttheArchiveiconfromthetoolbartoviewthereport.ThedefaultreportnameisYYYY_MM_DD_
HH_MM_SS.db.

EmailedReports
EntraPassallowsyoutoemailanyreporttooneormorerecipients.Theemailfeatureisenabledwhen
defininganEntraPassworkstationandwhenspecifyingthereportdatabaseoutputformat.
Custom,In/Outandquickreportscanbesentbyemailtoanyvalidemailaddress.

DefiningaReporttoEmail
1 UndertheReporttoolbar,selectQuickreportrequest,ReportrequestorIn/Outrequest.
2 IntheReportList,selectthereportyouwanttoemail.
3 Definethereportsparameters.
4 In the Database Output Process drop down menu, select the email (detailed, summary or statistics)
reportyouwanttosend.
5 ClicktheDefineEmailparametersbuttontoopentheAutomaticreportoutputdefinitionwindow.

6 IntheSendEmailtoentertherecipientsemailaddress.Formultiplerecipients,addressesareseparated
byasemicolon.
7 ClickOKtoclosethiswindow.
NOTE:Sendingreportsdoesnotcompromisethesecurityofyourdata.Infact,EntraPassallowsyouto
protectrpffileswithapassword.Onlyrecipientswiththecorrectpasswordwillbeabletoaccessthe
file.YoucannotsetapasswordtoCSVfiles.
8 Click the Execute button to send the report to the specified recipient. The report will be sent to the
workstationselectedintheSendtoworkstationdropdownlistandtothespecifiedrecipients.
Reports 79

SendReportstoWorkstationsUsingSmartLink
You can send reports to a workstation where SmartLink is installed (even though EntraPass is not
installedonthatmachine).WhenSmartLinkisinstalledontwoormoreworkstationsconnectedtothe
network, you can generate reports on one workstation and send the results to another workstation,
usingSmartLink.
1 UndertheReporttoolbar,clicktheiconthatcorrespondstothetypeofreportyouwanttosend.This
optionisavailableintheQuickReportRequestdialog,theReportRequestdialogandtheIn/OutRequest
dialog.
2 InordertosendareporttoanotherSmartLinkworkstation,youmustfirstselect anexistingreport or
defineanewone.
3 IntheSendtoworkstationdropdownmenu,selecttheSmartLinkthatcorrespondstotheworkstation
whereyouwanttosendthereport.
Whenthereportisready,itwillpopupontherecipientscreen.
IfSmartLinkisrunningasaservice,thereportwillnotbedisplayedonscreen.Butitwillbesavedto
theReportsdirectory.

In/OutReportsDefinition
ThisfeatureisusedtodefinecustomizedIn/Outreportswithautomaticexecutionparameters.
NOTE:Reports can be defined with automaticsettings so they are generated when you need them or
can be requested manually using the In/Out report request icon. When requested manually,
automaticsettingsareignored.

DefiningIn/OutReports
1 UndertheReporttoolbar,clicktheIn/OutReporticon.
2 IfyouselecttheDoorsoption,onlythedoorsdefinedasIn/Outdoors(intheDoordefinitionmenu)
aredisplayed.ChecktheViewdeleteddoorstoadddeleteddoorstothelist.WhenyouselecttheDoor
group option, the View deleted doors option is disabled. The system displays the door groups of your
system;thenyoumayselectone.
3 ChecktheOverwriteexistingoutputfileoptionifyouwantthesystemtoreplacetheexistingfile.Ifyou
leavethisoptionunchecked,thesystemwillcreateanotheroutputfile.
4 SelectDisplayHoursandMinutestoaddthemtothereport.
80 Reports

5 SelecttheCardtabtoaddotherfiltersforthereport.

NOTE:TheCardtypetabappearswhentheUsecardtypeasfilterboxischecked.
6 Selectafilterindex,thenselectafiltermode(None,Include,Exclude).Ifyouhaveselectedafilterindex,
selectthefiltermodeandenterthevaluerangeintheUpper/Lowerboundaryfields.Toincludeallthe
fields,leavethefiltermodetoNone.Forexample,ifyouselectCardnumberastheFilterindex,leavethe
filtermodetoNonesothatalleventstriggeredbycardswillappearinthereport.
7 Toaddinformationinthesortcriteria,selectanitemfromtheAdditionalinformationdropdownlist.
NOTE:Repeatthesestepsforallthecardinformationfieldsthatarelistedinthefilterindexfield.You
couldusethecardusernameandspecifyAtoFintheUpper/Lowerboundaryfieldsforthesystemto
includeeventsinwhich thedefined cardnumbers appear but onlyforcard userswhosenames begin
withAtoF(Gandupwillnotbeincludedevenifthecardnumberisincludedintherange).
8 SelecttheCardtypetabifitisdisplayed,thenspecifytheCardtypesthatwillbeincludedinthereport.
ThistabappearsifyouhavecheckedtheUsecardtypefilteroption.
9 SelecttheAutomaticreportscheduletabtospecifyinformationforautomaticreports.Fordetails,see
"DefiningAutomaticReportSchedules"onpage73.
10 Select the Rules tab to define the rules of In/Out in employee time reports. Rules can be created to
defineperiodsoftimeasspecificvalues.Forexample,allemployeeentriesbetween7:50AMand8:15
AMcanbedefinedasthevalueof8:00AMonreports.
Select the Keep only the first entry (first IN) and the last exit (last OUT) option to get the time
lapsedbetweenthefirstreadingofthecardonanentryreaderandthelastreadingofthecardonan
exitreader.

In/OutReportsRequest
TheRequestIn/OutreportsfeatureisusedtorequestthepredefinedIn/Outreportsthatwerecreated
using the In/Out Report Definition menu. This feature is useful when you want to override automatic
settings.
NOTE:Ifthereportcontainsautomaticsettings,thesewillbeignored.

RequestingaIn/OutReportManually
1 UndertheReporttoolbar,clicktheIn/OutRequesticon.TheIn/OutRequestreportwindowappears.
2 FromtheReportlistdisplaypane,selecttheIn/Outreportthatyouwanttoexecute.
3 SpecifyDateandtimeaswellastheOutputparameters.
Reports 81

4 Select the Queue priority level. A report with a priority of 1 will be processed before a report with a
priorityof99.
5 ClickExecutetotriggerthereport.
NOTE:TheIn/OutreportisautomaticallysavedintheoutputfolderoftheApplicationselectedinthe
Sendtoworkstationfield.
NOTE: For the Sybase output type, the system displays a report preview window. For other output
formats,you willhavetoretrieve thereportmanuallysinceitisnotprintedordisplayed. Toviewall
the reports that have been generated, use the Archive button in the Report toolbar. For details on
reportsoutputformats,see"DefiningaReportOutputFormat"onpage75.

OperationsonIn/Out
Use the Operation on In/Out feature to manually insert, add or delete In/Out transactions in the
database.Thisfeatureisusefulforan organizationusingtheIn/Outfeatureforthepayrollsystem,for
instance.

AddingaTransactionintheIn/OutDatabase
1 UndertheReporttoolbar,clicktheOperationsonIn/Outicon.
2 EntertheCardnumberforwhichyouwanttomodifytheIn/Outtransactions,thenclicktheLoadbutton.
Ifyoudonotknowthenumber,usetheFindbutton.
NOTE:Thecardnumberfieldismandatorytostartloading.
3 Select the View deleted transactions option if you want to view the transactions that were previously
deleted.DeletedtransactionsaremarkedwithanXintheDeletecolumn.
4 ChecktheFinddeletedcardsoptionifyouwanttofindthedeletedcards.Thisdoesnotapplytoentries
thatwereaddedmanually.
5 Specify the Start date, the day on which the system will start to collect the events, by clicking the
Calendar icon and selecting a specific date. Only events that occurred on this date and after are
displayed.
NOTE:TheStartdateismandatorytostartloading.
6 Specify the End date, that is the day and time on which the system will stop collecting events. Only
eventsthatoccurredonthespecifieddateandbeforearedisplayed.Ifyoudonotspecifyanenddate,
thesystemwillincludeallthedatauptothepresentdaytime.
7 IntheSitedropdownlist,selecttheappropriatesitetoviewtheIn/Outdoors.
NOTE:Thegatewayismandatorytostartloading.
8 You maycheck the AllDoorsoption, thenall thedoorsdisplayedunder this field will be selected.You
mayalsoselectspecificdoors.AlltheIn/Outeventsthatweregeneratedfortheselecteddoorswillbe
displayed.
82 Reports

9 ChecktheViewdeleteddoorsoptionsothatevendoorsthatarenolongerdefinedasIn/Outdoors(but
thathavebeendefinedasIn/Out)willbedisplayed.
NOTE:Doorsaremandatorytostartloading.
10 Enterthenecessaryinformationinthetransactiontable.Thetransactiontabledisplaysthetransactions
fortheselectedcardholder:
TheDeletecolumnindicatestransactionsthathavebeendeleted(iftheViewdeletedtransactions
optionischecked).TheseareidentifiedbyanX.
TheDatecolumnindicatesthedateonwhichthetransactionoccurred.Usethisfieldtospecifythe
datewhenyoumanuallyinsertanewtransaction.
TheTimecolumnindicatesthetimeatwhichthecardholderenteredorexitedanarea.Usethisfield
tospecifythetime(entryorexit)whenmanuallyinsertinganewtransaction.
TheTransactioncolumnindicatesthetransactiontype.Foreveryentrytransaction,thereshouldbe
anexittransaction.
Entryindicatesthatthisisanentry transaction generated whena cardholderpresented his/
hercardatadoordefinedasentry.
ExitIndicatesthatthisisanexittransactiongeneratedwhenacardholderpresentedhis/her
cardatadoordefinedasExit.
ManualentryIndicatesthatthisisanentrytransactionthatwasmanuallyinsertedoraddedin
thesystem.Whenyoumanuallyinsertatransaction,youhavetospecifyifthistransactionisan
Entrytransactionoranexittransaction.Foreveryentry,thereshouldbeanexit.
ManualexitIndicatesthatthisisanexittransactionthatwasmanuallyinsertedoraddedin
thesystem.Whenyoumanuallyinsertatransaction,youhavetospecifyifthistransactionisan
entrytransactionoranexittransaction.Foreveryentry,thereshouldbeanexit.
The Door column indicates which door was accessed by this user. When you manually insert a
transaction,youhavetospecifythedooraccordingtothetransactiontype(EntryorExit).
NOTE:Ifyouareinsertinganentrytransaction,onlydoorsdefinedasEntrydoorswillbedisplayedin
thelist.Ifyourareinsertinganexittransaction,onlydoorsdefinedasExitdoorswillbedisplayedin
thelist.
11 ClicktheLoadbuttontoloadthetransactionsfromtheserverforthiscardholder.Youhavetoenterthe
cardnumber,selectthegateway/siteanddoor(s),thenclicktheLoadbutton.Thebuttonisdisabledonce
youhaveloadedthetransactions.
12 Click the Add button to add a transaction to the existing transaction list. The new transaction will be
addedattheendofthelist.
13 UsetheInsertbuttontoinsertatransactionbetweenexistingtransactionsoraboveanytransaction.
14 ClickCanceltocancelanyinsertionormodificationthatwasmadeBEFOREsaving.
NOTE:Whenyoudeleteatransactionthatwasaddedmanually,itispermanentlydeletedfromthelist;
as opposed to transactions that were generated by controllers. When they are deleted, they are
identifiedbyanXintheDeletedcolumn.
Reports 83

ReportState
Use the Reportstatefeature to display a list as well as the status of all requested reports that are still
pending.FromtheReporttoolbar,clickontheReportstateicon:

Reportstatefields:
Priority:Prioritylevelforthetreatmentofmessages(1to99).Aapriorityof1willbeprocessedbeforea
priorityof99.
CPU:LevelofCPUusagetobeallowedtoprocessthereport(Lower,Normal,Higher).
Report:Nameofthereportinprocess.
Destination:DisplaystheworkstationorSmartLinknametowhichthereportwillbesentto.
Progress:Whenthereportisprocessed,itdisplaysthedateintreatment,fromthestarttotheend.
Count:Indicatethenumberofrecordsinthereport.

Contextualmenuforpendingreports:
Selectareportthenrightclickonittodisplaythecontextualmenu:
Nexttobeprocessed:Indicatesthatthisisthenextreporttoproceed.
Promote:Increasestheprioritylevel(abovethenextlowerpriorityreport).
CPU:AllowsyoutochangetheCPUusageforthetreatmentofreports(Lower,Normal,Higher).
Help:Clicktoseetherelatedhelptopic.
Contextualmenuforinprocessreports:
Selectareportthenrightclickonittodisplaythecontextualmenu:
Abortwithdata:Thisfunctionendstheprocessandthegatheredinformationsaresenttotherecipient.
Abortwithoutdata:Thisfunctionendstheprocessandthegatheredinformationsareerased.
Priority:AllowsyoutochangetheCPUusageforthetreatmentofreports(Lower,Normal,Higher).
Help:Clicktoseetherelatedhelptopic.
NOTE:AreddotindicatesapendingreportIn/Out.Agreenone,areportinprocess.

ArchiveViewing
The Archive feature enables users to view the reports that were defined and saved in the system.
Operatorscanuseittoviewreportsinanyformat,ortocustomizeareportbeforeprintingit.
NOTE:When you create a report (csv, db or dbf), the system automatically creates an associated rdf
file.ThisrdffileistheonethatislistedintheArchivewindow.WhenyouclickPreview,thesystem
automaticallylaunchestheappropriateprogramtoviewthereport.
84 Reports

DisplayingaReport
1 UndertheReporttoolbar,clicktheArchiveicon.Thesystemdisplaysthedefaultdestinationfolder.Ifthe
report was saved in a different folder, browse the disk, using the scrolldown arrow (bottom of the
window)tothereportyouwanttodisplay.
2 Selectthereportyouwanttoview.Ifthereisaprinterinstalled,thePreviewbuttonisenabled.Itisused
topreviewthereportbeforeprintingit.
NOTE:Youmusthaveaprinterinstalledonyourcomputerinordertoprevieworprintreports.Tosetup
a printer, click on Start > Settings > Printers > AddPrinter. For more information, consult your system
administrator.
3 Click the Details button to display information about the report. If you click the Details button, the
Report details window appears, displaying information related to the selected report file such as the
reportfilename,title,type,date,etc.TheWorkspaceasreportfilterfieldindicateswhetherthereport
hasbeenfilteredaccordingtotherequestersworkspacerestrictions.
4 ClicktheDetailsbuttonagaintoclosetheReportdetailswindow.
5 ClickthePreviewbuttontoviewthereportinthesystemdisplaystheReportpreviewwindow.

PreviewingReports
1 From the Archive window, select the report you want to view in the righthand pane. If you select a
report generated by Sybase, the Report Options window will display allowing you to customize your
reportbeforeprintingit.
NOTE:If you select a CSV type of report, the report will be generated in a WordPad window, in text
format.
2 Define the filter options: enter a text string in the Search description field. The report will be sorted
leavingonlyeventscontainingthespecifiedtextstring.Youmayrefineyourfilter:
Contains:Alleventswhichcontainthespecifiedtextwillbeincludedinthereport.
Startswith:Alleventswhichstartwiththespecifiedtextwillbeincludedinthereport.
Endswith:Alleventswhichendwiththespecifiedtextwillbeincludedinthereport.
Exactwords:Alleventscontainingtheexactspecifiedtextwillbeincludedinthereport.
3 ClickonthePreviewbutton,selectaprinterfromthedropdownlistandclickOK.Thesystemdisplays
theresultofthereport.Fromthatwindow,youcan:
Searchtextwithinthereport
Printareport
SaveareportinvariousformatssuchasPDF,RTF,HTMLandTXT
Loadareport(ina.QRPformat)
4 ClickPropertiestoaccesstheReportsdetailswindowwheredetailedinformationisdisplayed:
Reportfilename:Displaysthewholepathwherethereportwassavedaswellasitsname.
Reporttitle:Displaysthetitleofthereport.
Startdate:Reportsarecreatedforaselectedtimeframe.Thisoptionspecifiesthestartingdateof
thistimeframe.
Reports 85

Enddate:Reportsarecreatedforaselectedtimeframe.Thisoptionspecifiestheendingdateofthis
timeframeaswellasthetime.
Requested:Displaysthedateandtimeatwhichthereportwasrequested.
Delivered:Displaysthedateandtimeatwhichthereportwasproducedandprinted.
Requestedby:Displaysthenameoftheoperatorthatrequestedthereport.
Count:Displaysthenumberoftransactions(lines)inthereport.
Outputprocess:Displaysalistofthepossibletemplatesusedforthisreport.

PreviewingIn/OutReports
1 In the Archive window, select the report you want to view. If the selected report was defined as a
DisplayIn/OutReportandSybaseDatabaseastheoutputformat,thefollowingwindowappears.

2 Selectthedisplayoptions:
GroupbySelectthisoptionforeasiermanagement.Thereportdatamaybegroupedbycarduser
namesorbycardnumbers.
SortbyYoumaychooseasortorder,byusernames,orbycardnumbers.
ReporttypeSelectthisoptionforeasiermanagement.Youmaychoosetoincludedetailswithor
withouttotal.
3 Click Preview to display the result of the report. From that window, you can save the report (in.QRP
format)orprintthereport.
86 Reports
87

Index
Numerics Importingasignaturefromafile 38
Informationfields 30
1stINlastOUT
Keeppictureondesktop 52
Time&Attendancereports 80 Lasttransactions 42
3rdpartyhardware Lost 32
Operations 15, 27 Modificationdate 30, 32
A Modificationscount 30, 32
Access New 29
Levels Number 30
Definitions 44 Passbackoption 36
Primaryaccesslevel 35 Pending 36
Schedule Printalistofcards 40
Tenants 45 Printing 40
Acknowledgingalarms Printingbadges 39
Definitionandpurpose 60 Startdate 35
AssigninganAccessLeveltoaCardholder 35 State 36
Stolen 32
B Trace 32
Badging Usagerestriction 36
Getpicturefromfile 37 Usecountoptions 36
MCI 37 Usereports
Pastepicture 37 Schedulemode 73
Videoimages 37 WebStation 73
C Username 30
Card Waitforkeypad 36
Accessgroup Cardholders
Accesslevels 43 AccessLevels 35
Definitions 43 D
Accesslevelstocardholders 35 Database
Addingasignaturefromasignaturecapturede OutputType 68
vice 38 Definition
Assignapicture 37
AccessLevels 44
Assignpicturefromfile 37
Emailparameters 78
AssigningaPicturefromaFile 37
Schedule 1
AssigningaPictureUsingaVideoCamera 37
Desktops
Cardaccessgroup 35
Alarms 57
Cardnumber 31, 32
Alarmsdesktop
Trace 32
Acknowledge 59
Copytovisitorcard 30
Deletelog 59
Creationdate 32
Displaygraphicscreen 63
Definition 29
Displayinstructionscreen 62
Deletewhenexpired 35
Flag 59
Expired 36
88

Printlog 59 Tenant 45
Purgedeletedlog 59 Extendedring
Filteredmessages 55 Tenant 45
Historicalreports 56 F
Messagesdesktop
Autorescrolldelay 52
FailSoft 52
Backgroundcolor 52 FilteredMessagelistandPicture 55
Deleteall 53 Firstentrylastexit
Displayeventsinbold 52 Time&Attendancereports 80
Displaylastmessageontop 52 FirstINlastOUT
Displaymessage(infull) 52 Time&Attendancereports 80
Displaytoolbar 52 H
Keepcardpicture 52 HistoricalReports 69
Manualproperties 52 Automaticfilename 76
Messagetype 51 Automaticreportschedulescreen 73
Multiline 52 Desktop 56
Playarchivedvideorecordings 57 Destination 76
Sendtoback 54 Filtermode 71
Showicons 52 Outputprocess 75
Viewparent 53 Outputtype 74
Directory 68 Preview 84
Disabling Reportlanguage 77
Cardreaders 22 Schedulemode 73
Doorreader 21 Selectedcomponents 71
Display State 57
Multiplepictures 55 WebStation 71
Doors Holiday
Returntoschedule 19, 22 Definition 3
Selectingadoor 19 I
E Inputs
Elevators Continuoussupervision 26
Door Normal 26
Selecting 22 Performingmanualoperations 26
Doors Integratedpanel
Lockingfloors 23 Manualoperations 27
Floordisabling 24 Interval 2
Floorenabling 24
Enabling
L
Cardreaders 22 LimitingCardUsage 36
Doorreader 21 Lock
Enhancedusermanagement Doortemporarily 19
Newcard 30 Elevatordoor 22
ExportedVideo 12 Elevatordoortemporarily 22
Groupofdoors 19
Extendeddooraccessdelay
89

LockingaDoorManually 20 Emailing 78
LostCard 32 Request 67
M Sendtoworkstations 79
ManualOperations R
Armdoor 19 Relays
Disablecardreaders 19 Activated 24
Disablereader 22 Deactivated 24
Disarmdoor 19 Resettingschedule 25
Enablecardreaders 19 Returntoschedule 24
Enablereaders 22 Selecting 24
Integratedpanel 27 Temporarilyactivated 24
Lockdoororgroupofdoors 19 Reportqueueprioritylevel 68
Lockelevatordoor 22 Reports
Temporarilylockdoor 22 Historicalreport 69
Temporarilylock/unlockdoororgroupofdoors Quickreport 67
19 Quickreportrequest 67
Temporarilyunlockdoor 22 Reportrequest 77
Unlockdoororgroupofdoors 19 Reportstate 83
Unlockdoors 22 SmartLink 79
Messages Time&Attendancereport 79
Desktop 51 Time&Attendancerequest 79
ModifyingPicturesDisplayOptions 55 WebStation 71, 73
Multiple ResettingaDoorSchedule 20
Pictures 55 RollCall
O Reports 67
Output S
Filename 68 Schedules
P 2daycontinuousinterval 2
Days 2
Panel Definition 1
3rdpartyhardware 15, 27 Endtime 2
Photos Starttime 2
Multiple 55 SmartLink
Pictures Sendreportstoworkstations 79
Desktop 54 Sendreportsusing 79
Multiple 55 State(cards),seeCards 36
PIN StolenCard 32
Number 36
Printalog 59 T
Printcards 40 Tenant
Adminlevel 45
Q Enddate 46
Quickreport Extendeddooraccessdelay 45
Definition 67 Extendedring 45
90

Firstphonenumber 45 Displayingaview 11
Hide 45 Eventlist 5
IDlength 44 Exportingfiles 9
Language 45 Integration 5
Name 45 Linkingvideoclipswithkeyframes 8
PIN 45 Passwordprotection 9
PINaccessschedule 45 Playback 10
PINlength 44 Playingsegments 7
Secondphonenumber 45 Viewingarchivedvideosegments 13
Startdate 45 View
Tenantslist 44 Lasttransactions 42
Addingnewtenant 45 RollCall 27
Creatingnew 44 W
Trace 45
Validationdate 45
WebStation
WieganddisplayformatonLCD 44 Cardnumber 32
Wiegandinterfaceforaccessgranted 46 Cardusereports 73
HistoricalReports 71
Tenantslist
Export/ImportWizard 46
Exporting 47
Importing 46
Time&AttendanceReports 76, 79
Addtransactions 82
FirstINlastOUT 80
Operations 81
Preview 85
Request 79, 80
Selectdoors 79
Usespecificcardrange 80
Trace
Card 32
Cardnumber 32
U
Unlock
Doortemporarily 19
Elevatordoor 22
Elevatordoortemporarily 22
Groupofdoors 19
UnlockingaDoorManually 20
UnlockingaDoorTemporarily 20
Users 29
V
Video
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