ebankIT 2013

The Internet Banking Solution is the most used electronic channel nowadays by various Bank clients, not having the
necessity to go to the Bank and handle daily operations.

The Internet Banking Channel is available for Retail and Corporate clients, making the majority of banking operations
available, as well as personalizing service. Whichever Bank segment, the client is always just a click away.

BANKING OPERATIONS DIRECT LINE TO BANK MANAGER SECURITY&AUTHENTICATION MIDDLEWARE INTEGRATION

DOCUMENTS OF PROOF UNIFIED CLIENT ACCOUNTS VIEW SCHEDULING HIGH SCALABILITY

CROSS-SELLING CHANNELS INTEGRATION LEVELS OF CONFIGURATION OMNICHANNEL SUBSCRIPTION

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From a technical point of view, the solution will be implemented
based on responsive design that consists on a web design
approach aimed to create sites with optimized visual
experience, easy to read and navigate. The goal is to have
minimal dimensioning and viewing for various devices from
desktops to mobile.

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 Content Manager
Centralized publishing
Integration between content/CRM data

CRM Products Subscription

Products and campaigns Cards requisition
Client Profile Oriented
Savings account constitution
Pre-account opening

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Security is one of the fundamentals of this solution. The Internet
Banking Channel makes all aspects of security, both on the
application and transactional layers available, such as:
Authentication via Multichannel PIN - Positions generated
randomly by the system at every login.
Registration process
Daily Limits - Limits defined by the client regarding amounts to
be transacted daily.
SMS Alerts - Alerts triggered automatically for transaction
confirmation.
Transaction confirmation - Confirmation via SMS code or
Omnichannel PIN positions.
Authorization Module for corporate segment - Authorization
for the transactional component, possibility of various logins
(profiles) per account.

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The Branch locator is integrated with the internet banking
interface.
Provides the exact location of the branches and guidance to
reach them.
Associated at each Branch, you can consult the contacts and call
them, consult the website, send an email in real time, all just a
click away.

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Integrated with cellphone and social network contact lists.

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Standardized transactions

Timeline

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 Call
CHAT
Email

Online remote support with chat, available

anytime.

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Easy and fast access to all functionalities.

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Help customers effectively understand their
financial position when logging into internet
banking, by aggregating accounts and showing a
graphical overview of their total financial position

More important in many situations is to help

customers to manage their immediate financial
status their current, credit and savings accounts.

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Your clients can manage, consult, make all kind of
operations in their accounts.
They can access to all their accounts and, consequently,
select the account they want to manage, consult the
operations details, make filters to find specific
transactions.

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 Status
Payments
Transactions
Transactions List and details
Statements

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Example: Transfer

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Login/logout client Secure Messages consult and send List of card account Utilities Payment (simulation) Handling of pending operations

List of Campaigns Account selector Details of card account Utilities Payment (execution) Transfer cancelling

Images of Campaigns Integrated position Historic Graphs Historic of operations List of credit card statements List of credit cards

List of Branches and ATMs List of checking accounts Details of operations Details of latest card account List of entities for utility payments
Geo-referencing statement

List of Transactions Details of checking account Internal transfer (simulation) Payment of latest credit card List of pending operations
statement

Contacts Account Transactions Internal transfer (execution) Internal Transaction Search filters
(simulation)

Currency List of term applications Alter the payment option of the Internal Transaction Dashboard Personalization
card (execution)

Security/Terms of Use Details of term applications Frequent Beneficiaries Transfer with currency Personalization of accounts
conversion (simulation)

Service Information List of debit cards Operation Statement Transfer with currency Favorites
conversion (execution)

Interest rates for reference Debit Card transactions Credit Card Statement Scheduling Account Balance and consultations

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The complete transactional and operational component is
supported by documental slope, as at any moment the
client may download or send supporting documents of
their transactions, operations or payments. When
conceiving this platform the concept of
documental/supporting documents management was taken
into consideration.

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 Customer profile
Beneficiaries
Favorites
Other configurations

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 Sites segmentation
Login

Unique access point to the bank via internet.

Bank services

Products and campaigns

Currency
Multimedia

News

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One of the many advantages of our solution is the possibility
of personalizing the public portal/internet banking image,
according to the clients segment.

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Module which allows to easily keep up with the family budget.
The client is able to know where and how much money is
being spent. This module helps to monitor and manage the
expenses and revenue in an easy and effective system,
without wasting time.
All accounts can be available in a unique view, with
transactions catalogued automatically and in real time. Using
the Finance manager you can also create budgets and control
where you are overspending.

Categorizing of transactions
Budgets
Savings objective
Calendar
Scheduling & regulations
Aggregating bank accounts
Alerts
File Management

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Nowadays social networks are present at the majority of
applications, and the possibility of integration has become a
mandatory requirement. This way, when a client establishes a
savings goal, he/she may share it with its social network
friends containing the following information:
Share with friends:
Savings goal
Percentage missing to reach established objective
IBAN for transfers made by friends
Information about the Banks products - cross-selling

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