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Name: _______________________________
Part 1 Reading
Task 1
5 points
Look at statements below and the extracts from an article on product development.
Which extract (A, B, C or D) does each statement 17 refer to?
For each statement 17 mark one letter (A, B, C or D).
You will need to use some of the letters more than once.
A
Ideas for new products can come from many different sources: from customers, from R&D, from
competitors, employees, casual conversations and focus groups, or they might be generated by
brainstorming teams. Once ideas have been generated, they have to be screened to eliminate wild
and unsound concepts which could be a loss to the company. Ideas have to benefit the market in
some way, be feasible to produce (technologically and cost-wise) and be profitable. Once the
go decision has been taken for a potential new product then funds can be allocated for concept
development testing.
B
At this stage the company needs to conduct a pre-commercialization business analysis which will
include what-if contingency planning. Full-scale commercial production will then be started
before the new product is launched on the market with advertisements and special promotions.
The distribution pipeline should be full of the product, ready for when the consumers rush to the
stores.
C
At this stage there will be preliminary market and technical assessments to see if there is a
market for the product, see how potential consumers react to the concept and decide how it will
be produced and what the estimated costs are. A good sized sample of consumers should be
surveyed about the product so that the results are valid. If the results are favourable then the
company needs to do a business case. The selling price, volume and profitability and breakeven
point should be estimated and if the figures are unfavourable then the product should be
reviewed, re-tested or abandoned.
D
Total product development is the prototype stage where a mock-up is built and tested in typical
situations where it may be used. Changes might be made before an initial test run of the product
is produced and tested in a test market in real-life conditions. The company may trial the product
with trial marketing and this will also test the packaging which the consumer sees, and the
transport packaging, if this is different. The production process also has to be trialled to see if the
production facilities are sufficient to cope with the production run planned.
Task 2
20 points
Complete this text with the correct form of the verbs in brackets. There are two examples
at the beginning.
Professor Jake K. McLear (00) is (be) a leading light in the Open Source Movement. He (0)
devotes (devote) his life to the crusade against software giants: he (1) ________ (travel) the
world from conference to conference arguing for Linux, Openoffice.org and other open source
initiatives as the only sensible and cost-effective alternative to products like Microsoft Office.
There (2) ________ (be) no answer to the Open Source Movement, he says, Microsoft is a
giant which (3)________ (need) to be killed. It is least innovative in those areas it (4) ________
(dominate) like Office and Explorer and most innovative in new areas like gaming. Its too
big, too fat and lazy.
Professor McLear (5)________ (be) an unlikely champion for open source software as his
background was as an engineer for a large software company which (6)________ (sell) very
expensive network solutions to corporate clients. He worked there for ten years before he (7)
________ (be) made redundant in a takeover of the company. It
(8) ________ (be) the best thing which (9) ever ________ (happen) to me, he now says. I (10)
________ (go) out to teach in Asia and found myself coming into contact with people who,
incredibly, were contributing to software projects for free. They
(11) ________ (be) part of a huge worldwide network of committed and highly-skilled software
writers who were willing to spend their time doing something they
(12) ________ (believe) in. Even at that time, they (13) ________ (have) great contacts with
people in Silicon Valley.
Professor McLears experience in Asia (14) ________ (be) a turning-point in his life. Since then,
he (15) ________ (give) hundreds of presentations and written many papers on what he calls the
this living breathing collective of cool people. At the moment he (16) ________ (write) a book
about his experiences and achievements. He (17) ________ (write) about half of it and (18)
________ (have) offers from interested publishers. Open source (19) ________ (be) the best
experience of my life and, at the moment, this book (20)________ (be) the second best, he
laughs, as he packs his bags for another flight to another city and another conference.
Writing
Task 1
5 points
_______________________________________________________________________
_______________________________________________________________________
3 Bill Gates is the worlds richest man. He is the chairman of Microsoft Corporation.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Task 2
5 points
1 unique opportunity
____________________________________________________________________
2 intensive course
____________________________________________________________________
3 applied for
____________________________________________________________________
4 negotiating skills
____________________________________________________________________
5 resigned from
____________________________________________________________________
Part 3 Listening
Listen to the first part of the interview with Charlie Wang. Complete these excerpts with
the number or phrase that you hear. The first one has been done for you.
1 Asia: ___________________ of competitors making the same product in the same city
4 Customer decision-making: your product has to pitch its promise to the customer in
_______________ _______________ or less
Listen carefully to the early part of the discussion about Rachel Radcliff, where her
professional and personal qualities are being discussed.
Complete these notes about her.
1 Rachel is a __________________
2 She is very committed to her __________________
3 She is doing a terrific __________________
4 She is an excellent __________________
5 She is very __________________
Part 4 Speaking
5 points
Prepare a one-minute presentation on one of these topics. You have one minute to prepare
your talk.
A
What is important when making a presentation?
Hook
Clear objective
B
What is important when designing packaging?
Differentiation
Task force
C
What is important when describing a product?
Background
Overview of benefits
D
What is important when choosing a career?
Personal interests
Salary
E
What is important when changing jobs?
Salary
Responsibility
F
What is important when having a job interview?
Being prepared
Smiling