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SPEAKING

I.-Answer the following questions:

What do you do?

What are you in charge of ?

What are your main responsabilities?

Talk about a problem you had with a product Did you:

Send the product back for repair.


Get a new product.
Ask for refund

What happened exactly?

SPEAKING

I.-Answer the following questions:

What do you do?

What are you in charge of ?

What are your main responsabilities?

What do you think a good forwarder should be able to do?

In what case would you recommend freight insurance?


How could you launch a new chocolate bar? follow the examples below.Present your ideas to
the teacher.

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