Rachael Duncan

2602 El Patio Pl. Apt 210

Louisville, Kentucky, 40220
(269)719-0487
rduncan483@gmail.com

WORK EXPERIENCE

JCPENNEY, Louisville, KY
Associate Support Department Supervisor, Oct 2016- Sept 2017
Responsible for maintaining an applicant database including interviewing, hiring, and
onboarding new associates when staffing needs exist.
Responsible for maintaining the store schedule to ensure staffing is under budget while also
meeting customer needs with the required staffing at peak times.
Oversee the OmniChannel department. Work with associates in the department to ensure online
orders are shipped to the customer in a timely manner and that customers picking up their order
in store have the most positive experience possible.
Coodinate with other supervisors and managers in the store on a variety of issues and projects
aimed at providing the customer with a superior experience.
MCELROY METAL MILL INC., Marshall, MI
Traffic Manager/Order Coordinator, Mar 2007 Jun 2016
Coordinated outbound and inbound shipments with multiple carriers for maximum efficiency
and lowest cost.
Communicated with customers regarding transportation and material problems. Cooperated
between multiple departments to solve any issues.
Coordinated factory production through the generation of load lists, panel run lists, and trim cut
lists.
Responsible for ordering all packaging supplies and sourcing additional vendors in order to gain
the lowest price possible.
Responsible for ordering and sourcing all accessory items for customer sale in a manner to keep
inventory low while being able to fulfill customer demands.
Leader in Lean manufacturing by taking part in and leading several C ontinuous Improvement
projects that led to increased cost savings and efficiencies.
Oversaw the plant safety program, including the longest injury free period in plant history.
Acted as backup to the Office Coordinator in HR and Accounting duties.

EDUCATION
Michigan State University, East Lansing, MI
Bachelor of Arts/ International Relations, May 2006

ADDITIONAL SKILLS
Experience in a Lean Manufacturing environment.
Experience with multiple software applications including Microsoft Office and JD Edwards.
Accuracy and speed with 10 key and 55 WPM typing.
Exceptional organization skills and ability to multi task and be flexible.
Excellent problem solving and analytical ability.

2602 El Patio Pl. Apt 210 Louisville, Kentucky, 40220 (269)719-0487 rduncan483@gmail.com