Communicationisaseriesof

experienceof
Hearing
Smell

Seeing
Touch
Taste
 Communication
Naturalphenomenon

Geneticallyinbuiltinallformsoflifelike
humanbeings,animals.

Anarttoexpressonesfeelings,ideasand
emotionseffectivelyandfruitfully
 FormsofCommunication
Verbal speech,words,

Nonverbal winks,smile,tap,waves,
Pictures,symbols,signs

Hieroglyphics secretcodes,

Bodylanguage gestures,sighs
 CommunicationProcess
IdeaEncodingTransmission

DecodeMessageReception

Feedback
CommunicationGoals
To change behavior

To get action

To ensure understanding

To persuade

To get and give

information
 TypesofCommunication
Onthebasisof
Organizationalrelationship
Formal
Informal

Informationflow
Vertical
Crosswise/Diagonal
Horizontal

Expression
Oral
Written
Gesture
 BarrierstoCommunication
SemanticBarriers
EmotionalOrPsychologicalBarriers
OrganizationalBarriers
 SemanticBarriers
Symbolswithdifferentmeaning
Badlyexpressedmessage
Faultytranslation
Unclarified assumption
Specialistlanguage
 EmotionalorPsychologicalBarriers
Inattention
Lossoftransmission&poorretention
Unduerelianceonthewrittenword
Distrustofcommunication
Failuretocommunicate
 OrganizationalBarriers

Unduebureacracy
Redtapism
Rigidhierarchicalrelationship
Complexityinorganization
 PersonalBarriers
AttitudeofSuperior
Fearofchallengingauthority
Lackoftime
Lackofawareness
Unwillingnesstocommunicate
Lackofproperincentive
Communication sharingacommon
code
Communication ThreeComponents
VerbalMessages thewordswechoose
Paraverbal Messages howwesaythewords
NonverbalMessages ourbodylanguage
These Three Components Are Used To
Sendclear,concisemessages
Receiveandcorrectlyunderstandmessages
senttous
Whatmakesagoodcommunicator

Clarity Adequacy

Integrity Timing
 EffectiveCommunication
Itistwoway.
Itinvolvesactivelistening.
Itreflectstheaccountabilityofspeakerand
listener.
Itutilizesfeedback.
Itisfreeofstress.
Itisclear.