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Certification Exam
Objectives
EXAM NUMBER: N10-006
About the Exam
Candidates are encouraged to use this document to help prepare for the CompTIA Network+ N10-006
exam. This exam will certify that the successful candidate has the knowledge and skills required
to troubleshoot, configure and manage common network wireless and wired devices.
Knowledge and skills include:
Establishing basic network design and connectivity
Understanding and maintaining network documentation
Identifying network limitations and weaknesses
Implementing network security, standards and protocols
The successful candidate will have a basic understanding of emerging technologies
including unified communications, mobile, cloud and virtualization technologies.
These content examples are meant to clarify the test objectives and should not be
construed as a comprehensive listing of all the content of this examination.
EXAM ACCREDITATION
The CompTIA Network+ exam is accredited by the American National Standards Institute
(ANSI) to show compliance with the International Organization for Standardization (ISO) 17024
Standard and, as such, undergoes regular reviews and updates to the exam objectives.
EXAM DEVELOPMENT
CompTIA exams result from subject matter expert workshops and industry-wide survey
results regarding the skills and knowledge required of an entry-level IT professional.
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all certification candidates to the CompTIA Certification Exam Policies. Please review all CompTIA policies
before beginning the study process for any CompTIA exam. Candidates will be required to abide by the
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PLEASE NOTE
The lists of examples provided in bulleted format are not exhaustive lists. Other examples of
technologies, processes or tasks pertaining to each objective may also be included on the exam
although not listed or covered in this objectives document. CompTIA is constantly reviewing the
content of our exams and updating test questions to be sure our exams are current and the security
of the questions is protected. When necessary, we will publish updated exams based on existing
exam objectives. Please know that all related exam preparation materials will still be valid.
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
TEST DETAILS
Required exam N10-006
JK0-023 (for CompTIA Academy Partners only)
Number of questions Maximum of 90
Types of questions Multiple choice and performance-based
Length of test 90 minutes
Recommended experience CompTIA A+ Certified, or equivalent
Minimum of 9 months of experience in
network support or administration; or academic training
Passing score 720 (on a scale of 100900)
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
1.0 Network Architecture
1.1 Explain the functions and applications of various network devices.
Router IDS/IPS Analog modem
Switch Access point (wireless/wired) Packet shaper
Multilayer switch Content filter VPN concentrator
Firewall Load balancer
HIDS Hub
1.2 Compare and contrast the use of networking services and applications.
VPN TACACS/RADIUS
- Site-to-site/host-to-site/host-to-host RAS
- Protocols Web services
- IPSec Unified voice services
- GRE Network controllers
- SSL VPN
- PTP/PPTP
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
1.0 Network Architecture
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
1.0 Network Architecture
1.9
Explain the basics of routing concepts and protocols.
Loopback interface Link state routing protocols Route aggregation
Routing loops - OSPF Routing metrics
Routing tables - IS-IS - Hop counts
Static vs. dynamic routes Interior vs. exterior gateway - MTU, bandwidth
Default route routing protocols - Costs
Distance vector routing protocols Autonomous system numbers - Latency
- RIPv2 Route redistribution - Administrative distance
Hybrid routing protocols High availability - SPB
- BGP - VRRP
- Virtual IP
- HSRP
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
1.0 Network Architecture
1.12
Given a set of requirements, implement a basic network.
List of requirements
Device types/requirements
Environment limitations
Equipment limitations
Compatibility requirements
Wired/wireless considerations
Security considerations
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
2.0 Network Operations
2.1 Given a scenario, use appropriate monitoring tools.
Packet/network analyzer Alerts Power monitoring tools
Interface monitoring tools - Email Wireless survey tools
Port scanner - SMS Wireless analyzers
Top talkers/listeners Packet flow monitoring
SNMP management software SYSLOG
- Trap SIEM
- Get Environmental monitoring tools
- Walk - Temperature
- MIBS - Humidity
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
2.0 Network Operations
2.7 Install and configure wireless LAN infrastructure and implement the
appropriate technologies in support of wireless capable devices.
Small office, home office wireless router Goodput Topologies
Wireless access points Connection types - Ad hoc
- Device density - 802.11a-ht - Mesh
- Roaming - 802.11g-ht - Infrastructure
- Wireless controllers Antenna placement Mobile devices
- VLAN pooling Antenna types - Cell phones
- LWAPP - Omnidirectional - Laptops
Wireless bridge - Unidirectional - Tablets
Site surveys MIMO/MU-MIMO - Gaming devices
- Heat maps Signal strength - Media devices
Frequencies - Coverage
- 2.4 Ghz - Differences between device antennas
- 5.0 Ghz SSID broadcast
Channels
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
3.0 Network Security
3.1 Compare and contrast risk related concepts.
Disaster recovery End user awareness and training Adherence to standards and policies
Business continuity Single point of failure Vulnerability scanning
Battery backups/UPS - Critical nodes Penetration testing
First responders - Critical assets
Data breach - Redundancy
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
OS
4.0 Troubleshooting
4.1 Given a scenario, implement the following
network troubleshooting methodology.
Identify the problem - Top-to-bottom/ Implement the solution or
- Gather information bottom-to-top OSI model escalate as necessary
- Duplicate the problem, if possible - Divide and conquer Verify full system functionality
- Question users Test the theory to determine cause and, if applicable, implement
- Identify symptoms - Once theory is confirmed, determine preventative measures
- Determine if anything has changed next steps to resolve problem Document findings, actions and outcomes
- Approach multiple problems individually - If theory is not confirmed, re-
Establish a theory of probable cause establish new theory or escalate
- Question the obvious Establish a plan of action to resolve the
- Consider multiple approaches problem and identify potential effects
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
4.0 Troubleshooting
4.4
Given a scenario, troubleshoot and resolve common copper cable issues.
Shorts EMI/RFI
Opens Distance limitations
Incorrect termination Attenuation/Db loss
(mismatched standards) Bad connector
- Straight-through Bad wiring
- Crossover Split pairs
Cross-talk Tx/Rx reverse
- Near end Cable placement
- Far end Bad SFP/GBIC - cable or transceiver
4.5
Given a scenario, troubleshoot and resolve common fiber cable issues.
Attenuation/Db loss Dirty connectors
SFP/GBIC - cable mismatch Connector mismatch
Bad SFP/GBIC - cable or transceiver Bend radius limitations
Wavelength mismatch Distance limitations
Fiber type mismatch
4.6
Given a scenario, troubleshoot and resolve common network issues.
Incorrect IP configuration/default gateway Interface errors
Broadcast storms/switching loop Simultaneous wired/wireless connections
Duplicate IP Discovering neighboring devices/nodes
Speed and duplex mismatch Power failure/power anomalies
End-to-end connectivity MTU/MTU black hole
Incorrect VLAN assignment Missing IP routes
Hardware failure NIC teaming misconfiguration
Misconfigured DHCP - Active-active vs. active-passive
Misconfigured DNS - Multicast vs. broadcast
Incorrect interface/interface
misconfiguration
Cable placement
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
4.0 Troubleshooting
4.7
Given a scenario, troubleshoot and resolve common security issues.
Misconfigured firewall Authentication issues
Misconfigured ACLs/applications - TACACS/RADIUS misconfigurations
Malware - Default passwords/settings
DoS Improper access/backdoor access
Open/closed ports ARP issues
ICMP-related issues Banner grabbing/OUI/TCP ports
- Ping of death Domain/local group configurations
- Unreachable default gateway Jamming
Unpatched firmware/OSs
Malicious users
- Trusted
- Untrusted users
- Packet sniffing
4.8
Given a scenario, troubleshoot and resolve common WAN issues.
Loss of Internet connectivity Customer premise equipment Company security policy
Interface errors - Smart jack/NIU - Throttling
Split horizon - Demarc - Blocking
DNS issues - Loopback - Fair access policy/utilization limits
Interference - CSU/DSU Satellite issues
Router configurations - Copper line drivers/repeaters - Latency
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
5.0 Industry Standards, Practices
and Network Theory
5.1 Analyze a scenario and determine the corresponding OSI layer.
Layer 1 Physical Layer 5 Session
Layer 2 Data link Layer 6 Presentation
Layer 3 Network Layer 7 Application
Layer 4 Transport
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
5.0 Industry Standards, Practices, and Network Theory
5.5
Given a scenario, implement the appropriate policies or procedures.
Security policies Standard business documents
- Consent to monitoring - SLA
Network policies - MOU
Acceptable use policy - MSA
- SOW
5.6
Summarize safety practices.
Electrical safety - Placement - Fail open/fail close
- Grounding - Tool safety - Emergency alert system
ESD MSDS Fire suppression systems
- Static Emergency procedures HVAC
Installation safety - Building layout
- Lifting equipment - Fire escape plan
- Rack installation - Safety/emergency exits
5.7
Given a scenario, install and configure equipment in
the appropriate location using best practices.
Intermediate distribution frame Device placement Labeling
Main distribution frame Air flow - Port labeling
Cable management Cable trays - System labeling
- Patch panels Rack systems - Circuit labeling
Power management - Server rail racks - Naming conventions
- Power converters - Two-post racks - Patch panel labeling
- Circuits - Four-post racks Rack monitoring
- UPS - Free-standing racks Rack security
- Inverters
- Power redundancy
5.8
Explain the basics of change management procedures.
Document reason for a change Maintenance window
Change request - Authorized downtime
- Configuration procedures Notification of change
- Rollback process Documentation
- Potential impact - Network configurations
- Notification - Additions to network
Approval process - Physical location changes
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
5.0 Industry Standards, Practices, and Network Theory
5.9
Compare and contrast the following ports and protocols.
80 HTTP 25 SMTP TCP
443 HTTPS 5060/5061 SIP - Connection-oriented
137-139 NetBIOS 2427/2727 MGCP UDP
110 POP 5004/5005 RTP - Connectionless
143 IMAP 1720 H.323
5.10
Given a scenario, configure and apply the
appropriate ports and protocols.
20,21 FTP
161 SNMP
22 SSH
23 Telnet
53 DNS
67,68 DHCP
69 TFTP
445 SMB
3389 RDP
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
Network+ Acronym List
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
ACRONYM SPELLED OUT ACRONYM SPELLED OUT
DSCP Differentiated Services Code Point IaaS Infrastructure as a Service
DSL Digital Subscriber Line IANA Internet Assigned Numbers Authority
DSSS Direct Sequence Spread Spectrum ICA Independent Computer Architecture
DSU Data Service Unit ICANN Internet Corporation for Assigned
DWDM Dense Wavelength Division Multiplexing Names and Numbers
E1 E-Carrier Level 1 ICMP Internet Control Message Protocol
EAP Extensible Authentication Protocol ICS Internet Connection Sharing or Industrial
EDNS Extension Mechanisms for DNS Control System
EGP Exterior Gateway Protocol IDF Intermediate Distribution Frame
EIA/TIA Electronic Industries Alliance/ IDS Intrusion Detection System
Telecommunication Industries Association IEEE Institute of Electrical and Electronics Engineers
EIGRP Enhanced Interior Gateway Routing Protocol IGMP Internet Group Multicast Protocol
EMI Electromagnetic Interference IGP Interior Gateway Protocol
ESD Electrostatic Discharge IGRP Interior Gateway Routing Protocol
ESP Encapsulated Security Packets IKE Internet Key Exchange
ESSID Extended Service Set Identifier IMAP4 Internet Message Access Protocol version 4
EUI Extended Unique Identifier InterNIC Internet Network Information Center
FC Fibre Channel IO Input/Output
FCS Frame Check Sequence IP Internet Protocol
FDDI Fiber Distributed Data Interface IPS Intrusion Prevention System
FDM Frequency Division Multiplexing IPSec Internet Protocol Security
FHSS Frequency Hopping Spread Spectrum IPv4 Internet Protocol version 4
FIPS Federal Information Processing Standard IPv6 Internet Protocol version 6
FM Frequency Modulation IR Infrared
FQDN Fully Qualified Domain Name ISAKMP Internet Security Association and Key
FTP File Transfer Protocol Management Protocol
FTPS File Transfer Protocol Security iSCSI Internet Small Computer System
GBIC Gigabit Interface Converter ISDN Integrated Services Digital Network
Gbps Gigabits per second IS-IS Intermediate System to Intermediate System
GLBP Gateway Load Balancing Protocol ISP Internet Service Provider
GPG GNU Privacy Guard IT Information Technology
GPRS General Packet Radio Service ITS Intelligent Transportation System
GRE Generic Routing Encapsulation IV Initialization Vector
GSM Global System for Mobile communications Kbps Kilobits per second
HBA Host Bus Adapter KVM Keyboard Video Mouse
HDLC High-level Data Link Control L2F Layer 2 Forwarding
HDMI High Definition Multimedia Interface L2TP Layer 2 Tunneling Protocol
HIDS Host Intrusion Detection System LACP Link Aggregation Control Protocol
HIPS Host Intrusion Prevention System LAN Local Area Network
HSPA High-Speed Packet Access LC Local Connector
HSRP Hot Standby Router Protocol LDAP Lightweight Directory Access Protocol
HT High Throughput LEC Local Exchange Carrier
HTTP Hypertext Transfer Protocol LED Light Emitting Diode
HTTPS Hypertext Transfer Protocol Secure LLC Logical Link Control
HVAC Heating, Ventilation and Air Conditioning LSA Link State Advertisement
Hz Hertz LTE Long Term Evolution
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
ACRONYM SPELLED OUT ACRONYM SPELLED OUT
LWAPP Light Weight Access Point Protocol OCx Optical Carrier
MAC Media Access Control or Medium Access Control OS Operating Systems
MAN Metropolitan Area Network OSI Open Systems Interconnect
Mbps Megabits per second OSPF Open Shortest Path First
MBps Megabytes per second OTDR Optical Time Domain Reflectometer
MDF Main Distribution Frame OUI Organizationally Unique Identifier
MDI Media Dependent Interface P2P Peer-to-Peer
MDIX Media Dependent Interface Crossover PaaS Platform as a Service
MGCP Media Gateway Control Protocol PAN Personal Area Network
MIB Management Information Base PAP Password Authentication Protocol
MIBS Management Information Bases PAT Port Address Translation
MIMO Multiple Input, Multiple Output PBX Private Branch Exchange
MLA Master License Agreement PC Personal Computer
MLA Multilateral Agreement PCM Phase Change Memory
MMF Multimode Fiber PDU Protocol Data Unit
MOA Memorandum Of Agreement PGP Pretty Good Privacy
MOU Memorandum Of Understanding PKI Public Key Infrastructure
MPLS Multi-Protocol Label Switching PLC Programmable Logic Controller
MS-CHAP Microsoft Challenge Handshake PoE Power over Ethernet
Authentication Protocol POP Post Office Protocol
MSA Master Service Agreement POP3 Post Office Protocol version 3
MSDS Material Safety Data Sheet POTS Plain Old Telephone System
MT-RJ Mechanical Transfer-Registered Jack PPP Point-to-Point Protocol
MTU Maximum Transmission Unit PPPoE Point-to-Point Protocol over Ethernet
MUMIMO Multiuser Multiple Input, Multiple Output PPTP Point-to-Point Tunneling Protocol
MX Mail Exchanger PRI Primary Rate Interface
NAC Network Access Control PSK Pre-Shared Key
NAS Network Attached Storage PSTN Public Switched Telephone Network
NAT Network Address Translation PTP Point-to-Point
NCP Network Control Protocol PTR Pointer
NDR Non-Delivery Receipt PVC Permanent Virtual Circuit
NetBEUI Network Basic Input/Output QAM Quadrature Amplitude Modulation
Extended User Interface QoS Quality of Service
NetBIOS Network Basic Input/Output System RADIUS Remote Authentication Dial-In User Service
NFC Near Field Communication RARP Reverse Address Resolution Protocol
NFS Network File Service RAS Remote Access Service
NIC Network Interface Card RDP Remote Desktop Protocol
NIDS Network Intrusion Detection System RDS Radio Data System
NIPS Network Intrusion Prevention System RF Radio Frequency
NIST Network Information Security & Technology RFI Radio Frequency Interference
NIU Network Interface Unit RFID Radio Frequency Identification
nm Nanometer RG Radio Guide
NMS Network Management System RIP Routing Internet Protocol
NNTP Network News Transport Protocol RJ Registered Jack
NTP Network Time Protocol RPO Recovery Point Objective
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
ACRONYM SPELLED OUT ACRONYM SPELLED OUT
RSA Rivest, Shamir, Adelman T1 Terrestrial Carrier Level 1
RSH Remote Shell TA Terminal Adaptor
RTP Real-Time Protocol TACACS Terminal Access Control Access Control System
RTS/CTS Request to Send/Clear to Send TACACS+ Terminal Access Control Access Control System Plus
RTSP Real-Time Streaming Protocol TCP Transmission Control Protocol
RTT Round-Trip Time or Real Transfer Time TCP/IP Transmission Control Protocol/Internet Protocol
SA Security Association TDM Time Division Multiplexing
SaaS Software as a Service TDR Time Domain Reflectometer
SAN Storage Area Network Telco Telephone company
SATA Serial Advanced Technology Attachment TFTP Trivial File Transfer Protocol
SC Standard Connector or Subscriber Connector TKIP Temporal Key Integrity Protocol
SCADA Supervisory Control And Data Acquisition TLS Transport Layer Security
SCP Secure Copy Protocol TMS Transportation Management System
SDLC Software Development Life Cycle TOS Type Of Service
SDP Session Description Protocol TTL Time To Live
SDSL Symmetrical Digital Subscriber Line TTLS Tunneled Transport Layer Security
SFP Small Form-factor Pluggable UC Unified Communications
SFTP Secure File Transfer Protocol UDP User Datagram Protocol
SGCP Simple Gateway Control Protocol UNC Universal Naming Convention
SHA Secure Hash Algorithm UPC Ultra Polished Connector
SIEM Security Information and Event Management UPS Uninterruptible Power Supply
SIP Session Initiation Protocol URL Uniform Resource Locator
SLA Service Level Agreement USB Universal Serial Bus
SLAAC Stateless Address Auto Configuration UTM Unified Threat Management
SLIP Serial Line Internet Protocol UTP Unshielded Twisted Pair
SMB Server Message Block VDI Video Device Interface
SMF Single-Mode Fiber VDSL Variable Digital Subscriber Line
S/MIME Secure/Multipurpose Internet Email Extensions VLAN Virtual Local Area Network
SMS Short Message Service VNC Virtual Network Connection
SMTP Simple Mail Transfer Protocol VoIP Voice over IP
SNAT Static Network Address Translation/ VPN Virtual Private Network
Source Network Address Translation VRF Virtual Routing Forwarding
SNMP Simple Network Management Protocol VRRP Virtual Router Redundancy Protocol
SNTP Simple Network Time Protocol VTC Video Teleconference
SOA Start Of Authority VTP VLAN Trunk Protocol
SOHO Small Office, Home Office WAN Wide Area Network
SONET Synchronous Optical Network WAP Wireless Application Protocol or
SOW Statement Of Work Wireless Access Point
SPB Shortest Path Bridging WEP Wired Equivalent Privacy
SPI Stateful Packet Inspection WINS Window Internet Name Service
SPS Standby Power Supply WLAN Wireless Local Area Network
SQL Search and Query Language WMS Warehouse Management System
SSH Secure Shell WPA WiFi Protected Access
SSID Service Set Identifier WPS WiFi Protected Setup
SSL Secure Sockets Layer WWN World Wide Name
ST Straight Tip or Snap Twist WWW World Wide Web
STP Spanning Tree Protocol or Shielded Twisted Pair XDSL Extended Digital Subscriber Line
SVC Switched Virtual Circuit XML Extensible Markup Language
SYSLOG System Log ZEROCONF Zero configuration
CompTIA Network+ Certification Exam Objectives Version 2.0 (Exam Number: N10-006)
Network+ Proposed Hardware and Software List
CompTIA has included this sample list of hardware and software to assist
candidates as they prepare for the Network+ exam. This list may also be helpful
for training companies who wish to create a lab component to their training
offering. The bulleted lists below each topic are a sample list and not exhaustive.
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