Crystal Stubbs

240 E. Burke Avenue

Towson, Maryland 212886
443-841-7533
stubbsca21@gmail.com
Career Focus: Business Administration and Marketing

JOB OBJECTIVE: I am a well-rounded individual with many talents and a passion for business administration. I am looking
for a career in my field, preferably an entry level position that is challenging.

SKILLS AND ABILTIES

Technology software: I have been working with Microsoft publications for a substantial amount of years and I have
acquired skills in publications such as Microsoft Office, Excel, PowerPoint and Publisher.
I am able to complete tasks both efficiently and correctly. In addition to bringing positive energy into the workplace, I
am also a fast learner who is organized and cooperative.

EDUCATION
Community College of Baltimore County, Essex Campus
Essex, Maryland Attendance date(s): June 2017 - Present
Associates of General Studies Major: General Studies Date expected: December
GPA: 3.0 Related Coursework: MATH125, CMNS 150, CSIT 101,

EXPERIENCE
Johns Hopkins Hospital Baltimore, Maryland
Administrative Assistant; Summer Internship Summer 2011

Provided excellent service for patients who called to schedule appointments or further action steps, organized and
sorted files, entered information into database.

Maryland Public Service Commission; Office of External Relations Baltimore, Maryland

Administrative Assistant 2015-2016

Answer telephone calls referring to complaints or turn off notices, direct customers to Intake Department, responsible
for complaint forms received via fax/email, filed correspondence and other materials, sort mail and other paper work,
entering data into the systems database and adjusting previous data.

Best Buy Lutherville-Timonium, Maryland

Customer Service Specialist November 2016-Present

Responsible for efficiently and accurately completing sales and service transactions at the cash wraps, handle customer
issues that may arise on the sales floor, leverages technology in order to facilitate the customer experience, completes
customer transactions accurately and efficiently at point-of-sale, executes consistent operational and selling processes,
educates customers on our Satisfaction Guaranteed return policy

REFERNCES: Available Upon Request