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com/

Vanessa E. Cesena

OBJECTIVE: To be able to qualify for a position related to my field of specialization, which will serve as a
career growth but also a challenge to my profession.

EDUCATION:

2016 Current Arizona State University

In process: Bachelors Degree in Psychology

2010- 2013 El Camino College, Torrance, California

Associates in Arts Degree / Sign Language Interpreter Training, 2013

2005 2009 East Los Angeles College, Monterey Park, California

Associates in Arts Degree, 2009

2001 2004 El Camino College, Torrance, California (Nursing)

VOLUNTEER EXPERIENCE:

2015 2016 Peace Over Violence, Los Angeles, California

Volunteer/Crisis Counselor

2010 Present Holy Angels Church of the Deaf, Vernon, California

Volunteer/Substitute Teacher
October 2012 Present (Teachers Aid/Substitute Teacher, First Communion
class of 12 children)
October 2011 June 2012 (Teachers Aid, First Communion Class of 7 Hearing
Impaired children)

2009- Present Rancho Los Amigos National Rehabilitation Center, Downey, California
Patient Resources Worker
Volunteer/on-call Healthcare Interpreter (Spanish Speaking) for the Language &
Culture Center. Shadows and assists other Healthcare Interpreters in various
medical settings.

WORK HISTORY:

2014 Present Senior Clerk, Rancho Los Amigos National Rehabilitation Center, Downey,
California
Work in partnership with claim adjustors, case managers, health advocates,
lawyers, nurses and physicians to obtain appropriate medical coverage.

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Knowledge and understanding of HIPAA and California Standards for Health

Care Interpreters: Ethical Principles, Protocols, and Guidance on Roles &
Interventions.

2009 2014 Patient Resource Worker, Rancho Los Amigos National Rehabilitation Center,
Downey, California

Provide interpretation services to limited-English speaking patients and their

families in order to facilitate communication
Provide Spanish interpretation services to patients/clients, employees, healthcare
providers, and management staff.

2004 2009 Intermediate Clerk, Edward R. Roybal Comprehensive Health Center

Provided front-office representation, clerical support and customer service
Communicate with patients or responsible parties to explain county policies and
procedures.

1999 2004 Cashier, Ralphs Grocery Company

Assisted in promoting efficient operation of store.
Developed strong communication skills to deal with the public.
Provided excellence in customer service while assisting in all areas of the
department/store

CERTIFICATES:

Attended and successfully completed Introduction to Interpreting Ethics and Roles Provided by
CHIA, 2012

Language Proficiency Certificate (Spanish) Reading/Writing/Speaking Provided by the Los Angeles

County Department of Human Resources, 2005

Healthcare Interpreter Spanish Speaking Certificate (CCHI), 2013

PROFESSIONAL DEVELOPMENT:

Intern, Department of Rehabilitation, Inglewood, California, 2013

Trilingual - English, Spanish, and American Sign Language
Attended and completed a 40 hour Medical Interpreting Training Program Provided by Magnus
Attended and completed the VIRTUS Workshop (required for all staff working with or around children)
Provided by Holy Angels Church of the Deaf, 2012
Fingerprinted/Live Scanned Records sent to Archdiocese of Los Angeles, 2011
Member, Hands of Friendship (HOF)

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