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FAQ on Receivables Chargeback (Doc ID 2021874.1) To Bottom

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Information Center: Enterprise Manager for Chargeback and In this Document Was this document helpful?
Capacity Planner (1402829.2)
Purpose Yes
Chargeback Error (2021500.1)
No
Chargeback Error (2012821.1) Questions and Answers
FAQ on Receivables Chargeback (2021874.1) Q1. Why are Chargebacks used?
Document Details
Fusion Receivables - Chargeback Functionality (1992781.1) Q2. How many Chargebacks and Adjustments can be created
against Transactions?
Deduction Claim With Chargeback Errors During Approval
(2181911.1) Q3. How to enable Chargeback button in the Receipt Applications Type:
Chargeback Accounting Incorrect For Multiple Balancing window? Status: FAQ
Segments (1387747.1) Last
Q4. What are the setups required before creating a Chargeback? PUBLISHED
How to manually run the chargeback ETL job (1377185.1) Major
08-Jul-2015
Q5. How to create a chargeback against a transaction? Update:
Chargeback Created By Claims Not Processing Missing Events 21-Oct-2016
Last
(1588293.1) Q6. How to create a chargeback against a receipt
Update:
Item Is Invalid In Indirect Sales Chargeback Batch Q7. Why is the payment term for chargeback defaulted to
(1902440.1) IMMEDIATE?
Load More... Back to Results Related Products
Q8. What would happen if the payment term IMMEDIATE is end
dated? Oracle
Receivables

APPLIES TO: Information Centers

Information
Oracle Receivables - Version 12.0.0 and later Center:
Information in this document applies to any platform. Overview of
the Receipts
Workbench in
PURPOSE Oracle
Receivables
(AR) 11.5 and
This FAQ document identifies the most frequently asked How-To questions later
relating to the Oracle Receivables Chargebacks for Release 12. [1362278.2]

Information
QUESTIONS AND ANSWERS Center: Month
End Processing
in Oracle
Receivables
Q1. Why are Chargebacks used? (AR)
[1370198.2]
Answer: Information
Center:
Chargebacks are used to create a new debit item for a customer when Overview of
closing an existing debit item. AutoInvoice in
Oracle
Receivables
For example, a customer sends payment of $75 for a $100 invoice. The (AR) 11.5 and
receipt can be applied to the invoice, then a chargeback can be created for later
the balance due. [1137414.2]
Receipt Applications window is used to create a chargeback against a receipt Information
If Oracle Trade Management is used, then create chargebacks against Center:
receipts when resolving cash claim investigations. Overview of
Trade Management users can create chargebacks against transactions and the
Transactions
receipts without any intervention required by a Receivables user.
Workbench in
Oracle
Receivables
Q2. How many Chargebacks and Adjustments can be created against (AR) 11.5 and
Transactions? later
[1320546.2]
Multiple chargebacks and adjustments can be created against each Information
transaction, for positive or negative amounts. Center: R12
Critical, Rollup
and
Q3. How to enable Chargeback button in the Receipt Applications Recommended
window? Patches for
Oracle
Receivables
The profile option AR: Cash - Allow Actions has to be set to Yes in order to (AR)
enable the Chargeback button. This also enables the Adjustment button. [1433375.2]

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