resume details

marketing assistant

Company is looking to hire a marketing assistant immediately. The chosen candidate for this position will
be expected to aid and support in everyday operations of the Marketing Department. Duties include
general market research, company literature development, organization and implementation of marketing
campaigns, production reporting, and trade-show organization. These job duties are general requirements
and are not to be considered all-inclusive. Other job duties may be assigned as necessary.

Undertake daily administrative tasks to ensure efficient coordination of department

activities and projects.

Assist marketing team in organizing various projects and events.

Collect, prepare, review, and distribute marketing/promotional material.

Other duties as assigned.

Manages the day to day changes on companys website

Assists in creating, scheduling and posting online content on company websites and social media
accounts
Provides support in organizing promotional events and exhibitions
Assist in the event planning, booking venues and ordering marketing materials and promotions at
industry events and trade shows for organization involvement
Maintains professional communication with vendors, advertising agency partners and insurance
agents
Create resources to drive leads, subscribers, awareness at industry functions including
sponsorships, exhibits and tradeshows
To provide effective support to the Marketing Managers including range analysis, pricing, supplier
/ manufacturing liaison to assigned product lines, new product and rationalization activity.
Support the development and execution of marketing plans, launch materials, sales training
materials, public relations, digital and other traditional media. Lead sampling activity and
marketing plans with distributor partners.
Become a resource for Customer Service / Sales proactively providing new information and
answering any marketing and product related questions.
Provide monthly update of internal, competitive, and market activity and provide
recommendations to Marketing Managers.
Support the Marketing Managers in undertaking market research and product range analysis to
support opportunity analysis and new products.
Maintain product database and assist with new product set-ups.
Manage NIR/special order requests.
Provide excellent customer experiences for every existing and potential customer
? Stay up to date with all product knowledge and information
? Attend weekly meetings discussing marketing and sales strategy implementation in order to
increase revenue
? Managing client accounts, new client acquisition

rovide administrative support for sales representative team

Execute marketing campaigns
Assist in answering customer calls, online enquires and sales representative emails.
Place orders, daily orders and shipments and quotes for customers.
Knowledge of basic bookkeeping
Obtain pricing and request quotes from customers.
Assist Sales Manager / Coach on reports and projects.
Answer, screen, and direct incoming phone calls in a timely, professional, knowledgeable, courteous
and confident manner.
Provide a variety of general administrative and office support and organization for the company. *
Coordinate, order and organize office supplies.
Perform general clerical duties to include, but not limited to copying, faxing, mailing, scanning, and
filing.
Maintain common areas, including kitchen, coffee machine, maintain meeting room cleanliness before
and after meetings, ensure technology is working (phones, TVs). Requirements
Good organizational and project management skills and attention to detail
Excellent time management skills, with the ability to prioritize and multitask, and work under shifting
deadlines in a fast-paced environment
Strong communications and interpersonal skills and ability to interact and work effectively with all of
the organization's key contacts
Problem solver and willingness to take initiative and try new approaches and propose new solutions *
Ability to work effectively both independently, unsupervised and as a team
Feeling for sales/marketing and some knowledge of the processes behind it
In possession of own transportation: will be required to work at two separate Seattle locations at times
Coordinate updates of all marketing materials.
Direct investor liaison.
Order print copies of all marketing materials including AQBs, brochures, etc.
Schedule in office photo shoots when needed.
Be sure emails regarding requested documents, tests taken, material viewed and representative info
updates are forwarded to correct people and follow-up as necessary.
Enter daily PPM requests on spreadsheet or send PPM packages, as requested.
Assist in creation of initial marketing package materials
Create agenda for sales calls.
Work closely with Marketing firm to create and keep current all company brochures, marketing
materials, and website.
Coordinate set-up and planning for all conferences and seminars to include coordinating and shipping
marketing materials
Book flights and hotel for administration and sales department.
Coordinate information sharing between Sales and other departments and administration.
Direct and coordinate webinars
Maintain files and administrative duties a
client care coordinator

et client goals and align care activities with client goals.

Monitor progress of goals, adjust care needs accordingly.
Collect and enter data and notes accurately, thoroughly and timely, documenting activities and
outcomes into case management systems.
Plan and execute care activities in accordance with client goals and Medicare acuity rating, minimizing
any potential issues with billing and reimbursement to the agency.
Acting as an advocate, develop productive and results oriented relationships with mission critical
persons at outside organizations, such as (but not limited to): Dept. of Social Services, Mental Health
Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorneys Office, etc.
Using the full capacity of ones ongoing experience and training, demonstrate progressive ability to
problem solve, advocate, mediate and handle increasingly complex tasks related to care coordination.
Do not settle for because thats the way it has always been done, rather be fearless in the pursuit of
excellence and achieving the needed outcomes for our clients and the agency at large.
Other activities as assigned.

Reflect the values of HD Industries, LLC d.b.a. Home Instead Senior Care.

Be a point of contact in the office for clients and family members to facilitate problem

resolution for client care issues.

Conduct client/CAREGiver introductions

Keep sufficient documentation of all relevant phone and in-person contacts with clients, client

representatives, CAREGivers and others.

Responsible for ensuring all Quality Assurance home visits with new clients two-weeks after

start of service and every 90-days are scheduled and completed by the due date. Ensure proper

maintenance of Client Journals. Collect service records for office file and keep journal

stocked with blank forms.

Maintain all active prospects and client records in ClearCare. Update and inactivate prospect

and client files as needed.

Take phone inquiries from prospective clients, set-up service calls, record client inquiries in

ClearCare to enable reporting conversion, closing and referral sources.

Know about long-term care insurance and how it works to be in a position to advise clients on

this topic during care consultations.

Responsible for maintaining client files; scanning into the main shared folder and ensuring the

hard copies are in the client file.

 90-Day audit of client files when home visit is conducted.

Gain mastery of the following technical systems/processes/resources: Outlook Calendars,

Outlook Mail, ClearCare, The Hub, One Drive File Sharing, Microsoft Word, Microsoft

Excel, Microsoft PowerPoint, Konica Printer, Panasonic Phone System, EFax, and more.

Participates in Patient-Centered Medical Home team meetings and quality improvement

Help patients navigate social services to address their benefit needs and identify local resources
Supports patient self-management of disease and behavior modification interventions
Coordinates continuity of patient care with patients and families following appointments
Manages high risk patient care, including management of patients with multiple co-morbidities or high
risk for readmission to a hospital setting
Promotes clear communication amongst a care team and treating clinicians by ensuring awareness
regarding patient care plans.
Participates on a team for data collection, health outcomes reporting, clinical audits, and programmatic
evaluation related to the Patient-Centered Medical Home
Learn all medical and specialty departments procedures and scheduling in order to effectively manage
integrated client needs
Assist in Practice Transformation peer education and information dissemination across the agency
Addition responsibilities assigned as needed to serve Center needs
Position Requirements
Provide general office administrative support - including answering phones, greeting clients,
processing mail, managing office calendar, preparing meeting files.
Assist clients with general questions as well as requests such as new account set up, account
contributions, distributions, address changes, and web access.
Produce client and/or product related reports, post reports to client web-based vault.
Document all client interaction and tasks in client relationship management system.
Assist multiple advisors with daily operations and special projects.
Assist with building and documenting operational policies and procedures.
Develop and maintain a thorough understanding of and adherence to ever-changing company and
industry compliance requirements.
uties include, but are not limited to: Responding to client inquiries, seeking out new clients and
managing client relationships Assessing the needs of current and potential clients, presenting company
services and developing care plans Solving client problems and ensuring satisfactory care Managing
client files and care plans Developing relationships with clients and their families Periodic quality
assurance visits to monitor care of clients and caregivers performance.
Responding to client inquiries, seeking out new clients and managing client relationships
Send welcome packets to new tenants.
File set-up for new properties.
Maintain insurance certificate tracking log for tenants and vendors, monitor expiration dates, send notices to
insurance agents and/or tenants and vendors regarding expired certificates, and follow-up until updated certificate
is received.
Obtain insurance certificates for new contractors and vendors and ensure contractors and vendors already
working at the properties have current insurance certificates on file, meeting the requirements of the management
agreement and the lease.
Obtain and track tenant HVAC agreements.
Respond to tenant maintenance calls in a professional and timely manner. Review tenant leases for responsibility
requirements and relay to tenant in a professional and courteous manner.
Dispatch work orders to vendors.
Make recommendations to Property Manager(s) for necessary repairs.
Request proposals from vendors and contractors.
Assist with tenant move-ins and move-outs.
Prepare letters as necessary, including tenant default letters, informational letters and disruption of service
notices.
 Oversee the annual archive process for tenant files.
Go through archive boxes at the request of clients, for audit requests and subpoenas to send necessary
information needed.
Maintain tenant files for accuracy.
Review and code invoices in accordance with company policies and management agreement.
Obtain W9's for new vendors and submit to Accounts Payable assistant for entry.
Communicate with tenants via mail, phone and email to answer property questions, general questions, billing
questions and resolve billing discrepancies and past due balances.
Maintain tenant percentage sales and gross sales information.
Assist the Property Manager(s) with all other day-to-day operations of the properties.
Perform other duties as assigned.