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Профессиональный Документы
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3102442188
Bomgar https://gsdsupport.spe.sony.com/login/login.ns
VPN http://vpn.spe.sony.com/
Citrix https://citrix.intranet.am.sony.com/Citrix/XenApp/site/default.aspx
Pegasus JD ONE WORLD
Mainframe
Spidr 1 winscp
Guest wif https://guest.spe.sony.com/
IDM https://identity.spe.sony.com
Service now https://spe.service-now.com
Genex \\genexnas01\token$
Cisco Cisco
\\la_users\users\USERS\rloganathan
ultimtax-866700-March @14
sybase putty
*.spe.sony.com;*.am.spe.sony.com 172.28.184.16
identity-qa https://identity-qa.spe.sony.com/lighthouse/
https://pgp.spe.sony.com:9000
http://screenland.spe.sony.com/WebApplications/bluebook/ADMIN/
https://webmail.tcs.com
https://www.ultimatix.net
https://owa.spe.sony.com
india domain
.\spesupport
https://ussdixcas21.spe.sony.com/owa/
*111# siemns
310244-default PIN for cisco
7878-ricoh support
uscciduh04.spe.sony.com
user wants to check her VM on her mobile, from her extension.
Rsa:
rsa authentication manager- acc status
rsa token i.d fle-.sdtid
rsa secure i.d software(red color)
to deleted the token-virt app-administration tool
to create PIN frst time copy current token code from-rsa secure i.d(red color) and paste in VPN.spe.sony.co
frst time pin set up-token code copy & paste
http://ewa.spe.sony.com/EWAFORMS/main.aspx
https://owamail.am.sony.com/owa
https://apps.spe.sony.com/spidr/Login.do - spidr1
https://owa.spe.sony.com/owa/first_lastname@spe.sony.com/?
cmd=contents&module=contacts
https://cwa01.am.sony.com/
Deborah Dudley
https://gsdsupport.spe.sony.com/login/login.ns
The_Learning_Hub@spe.sony.com
https://spetest.service-now.com/navpage.do
770-803-3611
this the phone number for that user - voice mail reset
have her contact her local vendor to reset the voice mail pin
and close the incident
http://showmgr.com/
Like@123
CrewMgr, Crew Manager, or Crew Portal....these are just different terms for specifc
Applications
user i.d: Password
laugh@26 USSDIXMSG22.SPE.SONY.COM
rloganathan smile@26 s-caps
rloganathan laugh@26
rlogan laugh@26
rgcsrlo welcome5
spidrtogsd Ar@chn!d parking office
791245506
rloganathan smile@25
rloganathan smile@25
\\uspnas04\genexnas\tokens
rloganathan spe12345
rloganathan change_me
rloganathan sweety@25
RLoganathan sony1234
radha.l@tcs.com s weety@25
866700 Divya@26 D-caps
spe\rloganathan smile@25
india\866700 Divya@26 D-caps
Swa3amUP
IDM - QA - like@25
310 244-1400
abuse@messaging.microsoft.com
abuse@frontbridge.com
3:59:59 PST
Viewer.htmx?viewId=F547FD7C100001322D9B727A53E581F7&linkType=dashboard
urekha
L - Caps.
e just different terms for specifc modules within the ShowMgr application.
status
ITPS (IT Production Services) - 56151 contact informations
KB0011470
3106656151 791256151
ITLG (IT Learning Group) - 44854 expense_management@spe.sony.com or call the Expense Management H
Office Max Hotline (for Ariba orders of products from the catalogue) - 877-846-3035
Hi <User Name> This is Radha with the Global Service Desk. I am calling in regards to incident <INC#>. Can you please provide me the foll
<INSERT REQUESTED INFORMATION HERE>
You can simply respond to this email with the information requested or you can call me at your earliest convenience by calling 3
Hi ,
The GSD has attempted to contact you three times on three different days to assist with trying to help resolve your incident,INC1081257.Aft
Thank you for your understanding.
Best Regards,
http://support.apple.com/kb/ta38613
delete cookies on I phone.
Launch a new web page https://owapp.spe.sony.com and enter user name as spe\XXXXXX and AD Password(mySPE Password
ll the Expense Management Hotline @ (310) 244-2639.
spe.sony.com or 310.665.6470.****
an you please provide me the following information in order to speed up the process for resolving your incident?
rliest convenience by calling 310-244-2188. If you require a callback, please let us know the time you would like us to give you a call. Thank
lve your incident,INC1081257.After our third attempt, we regret to inform you that we are cancelling your incident. If you are still having a problem, plea
D Password(mySPE Password) and Launch the RSA Secure ID Software enter the 6 Digit PIN and push the arrow and it Gives a Passcode cop
o keep track of who has 2010
arrow and it Gives a Passcode copy the Passcode and paste it in Two Factor Authentication Field and Click Log in and it should take us in to E
nience. We will be more than happy to open a new incident and assist you then. We apologize for the inconvenience.
%temp%
c-cookies
If Vendor is located onsite (i.e. SPE Office), please inform customer that he\she should request for SPE Laptop and the
If Vendor is located in offshore (i.e. Remote Location), please send the incident to Tier 2 (as of now) and initiate the a
If Vendor already has VPN installed\confgured cisco VPN in vendor provided computer and reach out to GSD for supp
If Vendor not is SPE office, please consider him as remote user. Restricted VPN process applies.
You can use Outlook 2007 to troubleshoot problems with the Autodiscover service. To determine whether the Autodiscover se
1. In Outlook 2007, on the Tools menu, click Options, click the Other tab, and then click Advanced Options.
2. On the Advanced Options page, select Enable logging (troubleshooting), and then click OK.
3. Restart Outlook 2007, and then try to view free/busy information for another user.
4. In MicrosoftWindows, click Start, click Run, and then type %temp%.
5. In Windows Explorer, open the olkdisc.log file and locate the files in the olkas directory.
6. The information that is contained in this directory can frequently provide information about which service is not func
You can also use Outlook 2007 to test the AutoConfiguration information that is provided by the Autodiscover service. To use
1. While Outlook 2007 is running, hold down the CTRL key, right-click the Outlook icon in the notification area, and the
2. Verify that the correct e-mail address is in the box next to E-mail Address.
3. Clear the check boxes next to Use Guessmart and Secure Guessmart Authentication.
4. On the Test E-mail AutoConfiguration page, verify that the check box next to Use AutoDiscover is selected, an
INC101943 https://discussions.apple.com/message/24714129
INC101 3677
How to Add a Shared Mailbox / Calendar or Distribution List in Microsoft Outlook 2007
1. Open Microsoft Outlook 2007
2. Click Tools in the Toolbar
3. Click Account Settings
4. Select the E-Mail tab
5. Highlight your mailbox, click the Change button
6. Click the More Settings button
7. Select the Advance tab
8. Click the Add button
9. Type the Shared E-Mail Address
10. Click the Apply and Ok buttons
11. Click Next, Finish, and Close buttons
The shared mailbox should populate under your main mailbox (left panel).
If any AGSD applications are not working because of this, route the incident to application team to investi
Firefox 31.1 Update - For all SPE users NA And LA / EMEA and APAC takes care of it by them self
DM if it is locked.
k for the connectivity.save all the fles and reeboot the computer.
ew plocies & enforce policies.
ng on her boss folder.then on user computer go to tools-acc settings-email-advanced-more setting-add the name.
Tier 2 (as of now) and initiate the approval process for Cisco VPN.
uter and reach out to GSD for support, please continue to support them.
ne whether the Autodiscover service is unable to provide information to clients by using Outlook 2007, log on to the mailbox of the user
ck Advanced Options.
he Autodiscover service. To use the Outlook 2007 client to test AutoConfiguration by using Outlook 2007, log on to the mailbox of the us
IVATE) Calendar- as per Anne Alfredo's request. This will take effect tomorrow morning.
ident to application team to investigate further on this issue.
it by them self
og on to the mailbox of the user for whom you want to troubleshoot Autodiscover connectivity, and then follow these steps:
log on to the mailbox of the user for whom you want to test the AutoConfiguration, and then do the following:
follow these steps: