Академический Документы
Профессиональный Документы
Культура Документы
Bidder offers and agrees if this response is accepted within 45 calendar days following the date the response is due to furnish all the items upon
which prices are quoted, at the prices set opposite each item, delivered at the designated point(s) by the method of delivery and within the times
specified and subject to the attached General Provisions. DECLARATIONS UNDER PENALTY OF PERJURY; By signing above, with inclusion of
the date of signature, the above signed bidder DECLARES UNDER PENALTY OF PERJURY under the laws of the State of California as follows:
(1) (STATEMENT OF COMPLIANCE). The above signed as complied with the non-discrimination program requirements of Government Code
12990 and Title 2, California Administrative Code Section 8103, and such declaration is true and correct. (2) The National Labor Relations Board
declaration set forth in Paragraph 48 of the General Provisions is true and correct. (3) If a claim is made for the Small Business or Disabled
Veterans Business preference, the information set forth within is true and correct.
DESCRIPTION
The purpose of this Request for Quote for Information Technology (IT) Services is to provide SolarWinds solutions
deployment and training services in support of the Information Technology Services Branch (ITSB).
The following are incorporated as part of this Request for Quote for IT Services:
Attachments 1-7: Requirements, including quote details and cost proposal and all attachments
The winning bidder agrees to the terms set forth in the STD 213 for IT Goods and Services including the General
Provisions Information Technology, revised June 8, 2010. Bidder Instructions (GSPD-451)
State of California
California Energy Commission
Table of Contents
Requirements .................................................................................................................. 3
I. General Information .................................................................................................. 3
A. Purpose.............................................................................................................. 3
B. Availability .......................................................................................................... 3
C. Period of Performance ....................................................................................... 3
D. Key Action Dates................................................................................................ 4
E. Written Questions............................................................................................... 4
F. RFQ-ITS Response Guidelines.......................................................................... 4
G. RFQ-ITS Response Content .............................................................................. 5
II. Evaluation Information .............................................................................................. 9
A. Evaluation Process ............................................................................................ 9
B. Evaluation Criteria.............................................................................................. 9
III. Statement of Work............................................................................................... 11
A. Overview .......................................................................................................... 11
B. Scope of Work.................................................................................................. 11
Task 1 Systems Evaluation and SolarWinds Software Installation ..................................11
Task 2 SolarWinds Customization and Optimization .......................................................12
Task 3 SolarWinds Classroom Training ..........................................................................13
C. Minimum Qualifications .................................................................................... 14
D. Department Responsibility: .............................................................................. 14
E. Additional Terms: ............................................................................................. 15
F. Payment and Invoices...................................................................................... 15
2
State of California
California Energy Commission
Requirements
You are invited to review and respond to this Request for Quote for IT Services (RFQ-
ITS), entitled SolarWinds Solutions Deployment and Training Services, for the California
Energy Commission, #12-409.00-005. In submitting your quote, you must comply with
the instructions found herein. The services required are delineated in the Statement of
Work. Please read the enclosed document carefully.
Quotes must be received no later than the date and time specified on the face of this
RFQ-ITS and in Section I.D. Key Action Dates.
I. General Information
A. Purpose
The State of California, California Energy Commission requires the services of a
Contractor to provide on-site SolarWinds solutions deployment and training services.
The period of performance for this contract is approximately one (1) month. The current
budget allocation to support the services outlined in this document is $20,000.
B. Availability
The selected contractor must be able to meet the requirements of this RFQ-ITS and be
ready to begin work within thirty (30) business days of the contract award date specified
in Section I.D. Key Action Dates. If personnel offered by the selected contractor leave
the contractors firm or are otherwise unable to participate in this contract, they must be
replaced with comparably qualified personnel who meet the minimum qualifications as
stated within this RFQ-ITS. All replacement personnel are subject to approval by the
State.
C. Period of Performance
The term of this Agreement begins no sooner than April 10, 2013 and ends no later than
July 31, 2013.
The contractor shall not be authorized to deliver or commence performance of services
as described in this Statement of Work (SOW) until written approval has been obtained
from all entities. No delivery or performance of service may commence prior to the
execution of the Standard Agreement for IT Goods/Services (STD 213IT).
3
State of California
California Energy Commission
E. Written Questions
All questions regarding the content of this RFQ must be submitted electronically on the
Bid posted on BidSync, and must be received by the Key Action Date identified above.
Questions not submitted electronically by the Key Action Date for Submission of Written
Questions or submitted in another format (i.e., via e-mail) shall be answered at the
States option.
When the State has completed its review of the questions, all of the questions and
answers will be distributed in writing electronically via BidSync to all bidders.
4
State of California
California Energy Commission
5
State of California
California Energy Commission
program requirements package. Bidders must complete and return all the
appropriate pages in order for the quote to be considered responsive.
http://www.documents.dgs.ca.gov/pd/delegations/DVBEPckt2.doc
6
State of California
California Energy Commission
claim the preference in the box on the right hand side of the first page of this
solicitation.
7
State of California
California Energy Commission
e At the bottom of the STD 213 For IT Goods and Services Only, complete the
information in the Contractor section as appropriate and the following
information for the Agency Name, Printed Name and Title and Address,
respectively:
California Energy Commission
Robert P. Oglesby
Executive Director
1516 9th Street
Sacramento, CA 95812-1486
8
State of California
California Energy Commission
B. Evaluation Criteria
Section Individual
Item
Total Item
1 Completeness (All items are Required) Pass/Fail
1. Offers received at required date and time Responses
2. Contractor References (3) must Pass
3. Consultant(s) References (3) to be eligible
4. Consultant(s) Resumes (one for each) for further
evaluation
2 Experience (Contractor) 30
Provide a brief profile of the companys past successful
projects similar to this RFQ. Please include:
SolarWinds projects the company was involved in 30
that were of similar type, size, scope, and complexity.
A history of at least three years, with the most recent
project, ideally, within the past two years.
3 Qualifications (Consultant)
For each of the identified consultants provide a brief 50
description of their qualifications, skills, and expertise:
SolarWinds Certified Professional
(provide proof of certification(s), two points per year of 20
certification up to a maximum of 20 points)
Experience reviewing and identifying necessary
hardware and software platforms for SolarWinds 5
deployment. (one point per year of experience up to a
maximum of 5 points)
Experience providing network preparation assistance to
ensure all devices are configured appropriately for
monitoring and management by SolarWinds solutions. 5
(one point per year of experience up to a maximum of 5
points)
9
State of California
California Energy Commission
10
State of California
California Energy Commission
A. Overview
ITSB staff currently use the basic functions of older versions of the SolarWinds
solutions, including IPMonitor and Orion NCM, to monitor server availability, drive
usage, network availability, and network usage. These basic functions are not sufficient
to meet the emerging monitoring needs of the California Energy Commissions IT
infrastructure and network. To meet these needs the California Energy Commission
has procured additional solutions from SolarWinds including:
SolarWinds Network Performance Monitor
SolarWinds NetFlow Traffic Analyzer Module for SolarWinds Network
Performance Monitor
SolarWinds Server & Application Monitor
SolarWinds IP Address Manager
To fully realize the SolarWinds solutions functionality, ITSB will need analysis,
installation, configuration, customization, optimization, and training services from a
SolarWinds Certified Partner for the items above. These include:
Installation, setup and configuration of the monitoring tools
Documentation on how to install, setup and configure the monitoring tools
Assistance with report setup and creation
Assistance with customizations and optimizations
SolarWinds solutions training
Recommendations of additional SolarWinds solutions that may be of value in the
California Energy Commissions IT environment in the future
B. Scope of Work
Task 1 Systems Evaluation and SolarWinds Software Installation
The Contractor will provide expertise to assist ITSB staff with the system evaluation and
installation of the identified SolarWinds solutions.
These services may include but not be limited to the following:
Evaluate the current monitoring tools used by ITSB and provide analysis and
recommendations for SolarWinds solutions to meet or exceed current
capabilities.
Provide analysis and identify the requirements for deployment of the SolarWinds
solutions in the California Energy Commission environment.
Perform the network preparation to ensure all devices are configured
appropriately for monitoring and management by the identified SolarWinds
solutions.
11
State of California
California Energy Commission
12
State of California
California Energy Commission
Acceptance Criteria
This task will be considered complete and acceptable when all involved staff, the
Contractor, and the Project Manager are satisfied with the completion of the analysis,
recommendations, and associated documentation and when all identified
customizations and optimizations have been implemented and are deemed functioning
properly.
Task 3 SolarWinds Classroom Training
The Contractor will provide a qualified trainer to provide training on the installation,
configuration, customization, optimization, and use of the SolarWinds solutions. The
trainer will provide training at the Energy Commission (1516 9th Street, Sacramento,
CA) at a mutually agreed upon time. The Energy Commission will provide the training
facility and the computers for the training. The contractor must provide the software
and\or licenses for training purposes.
The training services may include but not be limited to the following:
Conduct an initial meeting with the Project Manager to finalize course outline and
schedule. This meeting may be conducted in person, as a teleconference, or in
a WebEx session
Provide onsite training at the Energy Commissions training room for the duration
of 32 hours/four days worth of consecutive training
Provide all training materials, including software to perform training
Assist Energy Commission ITSB staff with any pre-training installation which will
be required to prepare for the training session
Tailor the course material to be relevant to the Energy Commissions work
Provide an outline of the course syllabus for each of the training days
Deliverables
Qualified Instructor
Course syllabus including course objectives
Course schedule
User manuals and other necessary training materials
Completion of training to ITSB staff on the identified SolarWinds products and
modules
Provide a post training assessment form.
13
State of California
California Energy Commission
Acceptance Criteria
This task will be considered complete and acceptable when all involved staff, the
Contractor, and the Contract Manager are satisfied with the completion all deliverables
including:
Four days of onsite training have been provided.
All training materials, including course syllabus and objectives have been
provided.
Post training assessment shows a 70% or higher student rating of the instructor
C. Minimum Qualifications
By signing the Cover Sheet, Attachment 1, Bidder will certify all of the qualifications
below.
Bidder must have extensive knowledge of the SolarWinds solutions as identified
in the overview
Bidder must have proven formal SolarWinds training experience
Bidder must include a course syllabus and/or course description for the course(s)
described in the Scope of Work above
Desired Skill Level and Qualifications.
Desired
Experience
Years
D. Department Responsibility:
Provide access to the California Energy Commissions IT environment for
discovery and the installation and configuration of the SolarWinds software
Provide directions and access to the California Energy Commissions work facility
and training room
Provide the necessary equipment including but not limited to: facilities,
computers, printers, etc.
14
State of California
California Energy Commission
E. Additional Terms:
The Energy Commission will pay for these services as a single contract.
The Energy Commission will not pay travel or per diem cost.
The Energy Commission will be closed and no business shall be conducted on
the following State holidays:
o Monday, April 1, 2013
o Monday, May 27, 2013
o Thursday, July 4, 2013
15
State of California
California Energy Commission
The submission of this quote does not obligate the California Energy Commission to
fund the proposed contract. If the quote is approved for funding, a contract will be
executed between the State of California and the bidder. When funding is authorized,
the bidder will be expected to adhere to the terms of the executed contract.
The undersigned bidder hereby proposes to furnish all labor, materials, tools and
equipment, to provide services in accordance with the specifications and provisions
received with the RFQ-ITS.
2. Mailing Address:
Name Telephone
16
State of California
California Energy Commission
Grand Total
17
State of California
California Energy Commission
Subcontractor that provided the services (if other than the bidder):
Company/Organization:
Contact:
Address:
Telephone:
Fax:
E-mail:
Describe corporate experience for this project as it relates to the RFQ-ITS Corporate Experience
Requirements for this category. The description of the project must be detailed and comprehensive
enough to permit the State to assess the similarity of those projects to the work anticipated in the award
of the contract resulting from this procurement.
18
State of California
California Energy Commission
_____________________________________ _______________________
(Signature of representative) (Date)
____
(Typed name of representative)
19
State of California
California Energy Commission
The successful bidder as a result of this RFQ-ITS will be required to sign the Payee
Data Record, STD. 204, before contract award. Refer to the following website link for
more details: http://www.documents.dgs.ca.gov/osp/pdf/std204.pdf
20
State of California
California Energy Commission
The Contractors response to this solicitation must contain the completed forms
depending on the option chosen for DVBE participation.
http://www.documents.dgs.ca.gov/osp/pdf/std840.pdf
http://www.documents.dgs.ca.gov/osp/pdf/std840A.pdf
21
State of California
California Energy Commission
All Contractors must complete the Bidder Declaration GSPD-05-105 and include it with
the bid response.
http://www.documents.dgs.ca.gov/pd/delegations/GSPD105.pdf
22