Pareto Chart & Cause & Effect (Fishbone) Diagram Exercise

Situational Scenario
You work for a prominent consulting company with a practice office in Atlanta, GA.
You work with a team of eighteen professionals from this office. Over the past
several months your team leader has collected data from your team regarding the
effectiveness of your team meetings. This data is presented below:

Comments on staff meetings Frequency

Meetings don't follow an agenda 22
Agenda isn't given out before the 7
meeting
Meetings never end on time 11
Some people dominate the meetings 4
Meetings don't start on time 33
Miscellaneous 3

Answer the following questions:

1. Is there a business process here (and, if so, what is it in general terms)?

2. Using the information in the preceding scenario, develop a Pareto chart and a
fishbone (C-E) diagram to accurately reflect the situation. Note that youll
have to use your own knowledge of meetings, etc. to develop the Fishbone
diagram. Take it back 2 levels of Why for at least two of the root causes.
Points for logical creativity here .
3. Use these tools to analyze the problem and make recommendations for
solving the problem.