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• Source • Channel:

Elements of Communication –sender –sense that carries the message


–speaker
• Message: • ears
• eyes
–signals sent between a source and
receiver • nose
• Receiver: • hands/body
–listener or audience that gives
feedback (becomes a sender)

• Context:
–space
–time
–setting Noise: • Feedback:
–interference or barrier to the – the message sent back to the speaker
–situation
message:
–field of experience • distraction stimuli (external)
–culture • or thoughts and feelings
(internal)

Power of Nonverbal • Nonverbal communication 5 categories Paralanguage


• Nonverbal communication elements:
1. Paralanguage (vocal inflection)
–Always communicates something –uses vocal inflection
2. Kinesics (body motion and eye –stressing some words
–Is tied to the situation movements)
–using different tones of voice to
–Affects the relationship 3. Proxemics (spatial distances) convey meaning
–Makes commentary on the content 4. Haptics (touch) • Carol wants to call Dan
–Is continuous 5. Appearance (how people look) • Carol wants to call Dan
–Reveals the true meaning • Carol wants to call Dan
• Carol wants to call Dan

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Kinesics 6 Main Categories of Kinesics
• Communication through body 2. Affect displays
–posture, gestures, facial 1. Emblems • frowning,
expressions • Gestures that stand for words • smiling,
–Easy to misinterpret • These are specific to cultures • body tenseness, and posture,
• must be seen in context • I.e.-thumbs up (learned) • communicate emotional meaning;
–There are 6 categories of
convey emotional meaning (innate)
Kinesics

3. Regulators
5. Illustrators 6. Eye Movements
• control or moderate another person’s
speech • gestures that reinforce your verbal –Communicate
language • high or low interest
• nodding your head, leaning forward
raising your hand (learned) – holding your hands apart to indicate • self-consciousness
a measured distance • nervousness
4. Adaptors
– accompany and illustrate (learned) –Express
• scratching or moving the hair out of
your eye • Surprise
• gestures that satisfy a personal need • Fear
• disgust (width or narrowness of the lids)
(innate)

–Communicate power (high level of


eye contact when speaking)
–Define the nature of the –Display lack of interest –Establish psychological distance
relationship (avoidance of eye contact) (making or breaking eye contact)
• positive (attentive glance) –Convey disrespect (intense –Help others maintain privacy
• negative (avoidance) attention to someone else)

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Proxemics Haptics Appearance
• The way you look
–Where we position ourselves in –Communicating nonverbally by touch • People do judge each other by appearance
relation to other people
• Associated with emotional intimacy • We draw conclusions about who a person
–Spatial communication can convey
• Common among friends and family is from his or her appearance
• Cultural preferences
• Clothing
• Relationships
• Race
• Sex
• Age

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