Holly Gerard

29 Ridge Road, Waterville Maine 04901

(207) 649-9113
holly.gerard@maine.edu
http://hollygerard.weebly.com

Relevant Skills
Verbal and Written Communication
Excellent Reading Skills
Conflict Management
Data Collection, Analysis, and Interpretation
Proficient in Word, Excel, PowerPoint, and Internet Research
Well-organized with the ability to make decisions and solve problems creatively
Ability to work in a team structure as well as independently
Time Management

Education
University of Maine at Augusta, Augusta, Maine
Bachelor of Science, Summa Cum Laude, 3.88, Social Science, 2017

Experience
University College Learning Services
Exam Proctor II /Student Worker-Volunteer 9/2013-5/2017
Proctoring Exams
Assisting Administrators & Faculty
Working with OneDrive & Excel
Processing Student Work
Helping Students with Distance Learning-Related Questions

Toast Xpress
Shareholder/Social Media Manager/Graphic Designer 2/2015-7/2016
Advisor in Management Meetings
Product Development
Social Media Marketing
Designing Graphics

Big Gs Deli
Customer Service Representative/Night Shift Supervisor 2/2005-5/2010
Sales Transactions
Dealing with Customer Complaints
Issuing Credits or Refunds
Assisting in Training New Hires
Overseeing that All Duties Completed by Closing