Supporting the delivery of

technology to connect
people, machines and
information

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 Who are we
Australian owned Established in Sydney in 1997

Comprised of over 1100 exclusively permanent certified employees

Turnover in excess of $100m

Largest pure play testing organisation in Australasia (IBIS World Industry

Report)

One of the top 5 Largest global pure play testing consultancies

Offices across Australia, New Zealand, UK and India

Innovators

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 Clients

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 What is Digital?
Digital is the fusion of the virtual end product with the infrastructure, people,
process and tools to deliver product value to consumers in a rapid fashion.

Consistency of brand across multi channels and consumer platforms to support the
delivery of above.

Delivery to Platform to Consistent

consumer support rapid corporate
expectations delivery image

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 Mobility is growing

By 2017 more than 270 billion mobile apps will be

downloaded worldwide
Global mobile traffic grew 74% in 2015
Average smartphone usage grew 43% in 2015

The number of mobile-connected devices per capita will reach

1.5 by 2020
75% of the world's mobile data traffic will be video by 2020

www.planittesting.com SOURCE: Cisco Visual Networking Index: Global Mobile Data Traffic Forecast Update, 20152020 White Paper
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 Global Exposure Global Risk

24/7 Access High Expectations Security Technology Shift

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 Digital Feedback - Everyone is a Critic
Instant Feedback
WhatsApp met with
backlash after giving users
data to Facebook

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 Core Services
Functionality Does your solution function as expected?

Compatibility Is your solution compatible with the latest device, OS and

browsers?

Usability Does your solution provide a great end-user experience?

Accessibility Does your solution support disabled users?

Performance Does your solution support your aspirational performance

requirements across various network conditions?

Security Working with multiple channels means multiple entry points for would-
be hackers. Is your solution secure?

Localisation Does your solution deliver localised functionality and if so does it

work?

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 Functional Testing
Ensuring the base functionality across your digital solution meets your requirements is fundamental in
ensuring your digital solution meets customer expectations.

Requirements Exploratory Regression Real-time Reporting

Driven Were minimal As issues are fixed Real-time reporting
Where detailed requirements exist our during your functional ensures there is a clear
requirements exist testing experts will use test cycles our experts view of the test status
functionality will be their skill to explore the will ensure the and issue position at all
validated utilising skilled solution and identify any appropriate level of points of the process
certified resources & functional issues regression test is
proven test processes conducted

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 Digital Compatibility
Having a consistent experience across devices is one of the key drivers for digital, and ensuring the
experience is consistent is the capability of our digital compatibility team.

Device OS Browsers Tools Driven

Through our physical Spanning Android, iOS, How are your users By using either manual
device farm we can Windows, Linux and accessing your testers on site or off, or
provide access to all the more we can prove that application? Which using mobile automation
most popular tablet and your applications are browsers do you support tools we can provide an
mobile devices to ensure deployable and usable and what is the outcome to match any
compatibility. across a full range of experience in each? We objective or budget.
systems. can advise on both.

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 Usability Testing
A consistent, usable and accessible multi-channel experience is key to a digital consumer experience.
Planit can assist in all aspects to ensure your customer is satisfied regardless of their ability or the channel
they use.

Tailored User Tests Natural User Competitor Multi-platform UX

Journeys Evaluation
Work closely with UX insights into
teams to design the Focus is put on See how users each of your core
correct usability natural user react to your platforms.
tests. behavior and application vs
journeys. competitors.

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 Digital Experience
A consistent, usable and accessible multi-channel experience is key to a digital consumer experience.
Planit can assist in all aspects to ensure your customer is satisfied regardless of their ability or the channel
they use.

Consistency Usability Feedback Accessibility

Ensure a consistent Utilising formal focus Our digital testers are Ensuring all channels are
experience across groups and trials, Planit also highly involved equally accessible to all
platforms, allow a user can test the usability of digital consumers, they people is critical to
who normally uses the your digital app, not only will give you proactive embracing the open
web app to feel from a business and feedback on how your inclusive experience of
comfortable and familiar technical perspective but new app compares to digital. Through
with the native mobile from your customers the others they use and compliance testing we
app. perspective love. ensure this happens.

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 Digital Performance
How will your application perform when under load? How will your users react if the mobile app
doesnt respond within 3 seconds?

Usage Network Device Tools

Understanding the How will your users Is your app written in the By leveraging a mix of
performance challenge in connect to the backend. most efficient way end-to-end device
a multi-channelled Can the network speed possible? Whats the performance testing
architecture means be guaranteed? What overhead of the app along with protocol and
understanding usage happens when once the data is received API injection, Planit can
patterns across the day connectivity is lost? from the backend? provide a cost effective
and night. and accurate solution.

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 Performance Monitoring
What is your application doing right now? Can you afford not to know? Leverage Application
Performance Monitoring (APM) to ensure you know about an issue before your customers tell you.

Rapid Validate Continuous

Diagnosis Results Monitoring
Gain in depth insights Validate performance By continually monitoring
into your applications test results with detailed the test environment the
performance with deep- monitoring tool can identify
analysis of user
dive diagnostics for rapid issues that occur outside
identification of issues application based on
testing windows. These
and bottlenecks to stats captured from can trigger alerts so issues
enable timely inside the application. can be investigated before
remediation. they become outages.

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 Digital Security
Working with multiple channels means multiple entry points for would-be hackers. Planits security
operations and strategic partnerships put you on the front foot to avoid any costly attacks.

Build Securely Governance Penetration Response

By introducing standard Humans are still the Penetration tests can How will your business
security tests into the weakest link in any identify any potential respond to a security
build process as part of security process and its flaws that have been breach? What is the plan
unit testing costly important to clearly missed through the to react, who will be
penetration tests can be define and enforce that earlier stages of testing. informed and who will
minimised. procedures are followed. Penetration testing in speak publicly? Planit
pre-prod gives you the can help form this plan.
final security gateway.

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 The Internet of Things
The growth of the Internet of Things will revolutionise the way with interact with digital networks. With
more devices and more interaction getting testing right is essential to IoT delivery.

Scope API Testing Service Integrated Delivery

Heavily interconnected By testing at an API layer
Virtualisation By testing the device and
device projects need to dependency on physical Device testing can be backend in isolation
work to define clear devices is reduced. The expedited by removing during development
boundaries of back end services can dependency on back end issues found during the
responsibility for testing. be tested in isolation or third party services. final integration testing
This ensures focussed while parallel This allows devices to be can be significantly
and effective testing. development continues tested in isolation. reduced expediting time
on the device. to market.

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 Service Virtualisation
Leverage Service Virtualisation to reduce dependency on third parties, to shift testing left and to
reduce dependency on environment availability.

Test Early
When all of the components
of a solution are being
delivered at different times,
SV allows you to remove the
interdependencies and start
testing without waiting for the
full solution to be complete .
Remove the
interdependency.
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Environments Cost Third Party
Environments are an Virtualised solutions cost Charges by third party
ongoing concern and significantly less to can be removed or
pain point. Remove the implement than a full reduced by using virtual
impact of environment scale environment, services. Where the third
conflict by reducing particularly with large party cannot provision an
dependency on single commercial solutions. appropriate test
points of environment environment the delay
pain. can be reduced.
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 Planit QA: Digital Value

Visibility Accelerate Improve Increase Optimise Continuous

Delivery Customer Product App Improvement
Experience Quality Performance

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 Digital Outcomes

Customer Channel Consistent Quality Innovation &

Focus Agnostic Experience Experience Cloud Delivery

Our digital clients include the following:

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 How do we do it

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 Delivered Via
Planit QA Centre Sydney

Planit Global QA Labs Planit Crowd

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 Supporting Technology
Testing Centre in Sydney supported by global labs that house:

Library of real devices running various OS versions

Desktops/laptops running various OS versions that can be imaged to any

requirement

Provision of any Browser

Set-top boxes and gaming machines

Smart TV

World class conference facilities for remote communication

Dedicated network(s) and mobile network dongles that can be throttled for
performance monitoring to cover WIFI and Mobile network simulation

All supported by the technical support team

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 Remote Access
There are several mechanisms for secure remote access however the most
popular are outlined below:
Website or application:
1. Remote access over public internet - For example whitelisting planits ip address
and allowing website access
2. VPN client Client supplies VPN client and credentials, on client or Planit
hardware connecting into the clients network
3. VPN tunnel a Site to Site VPN tunnel connecting the offices together with
firewall polices between both

Mobile Apps:
1. iOS apps are tested via the TestFlight app which allows designated users access
to beta test versions of apps before they are released to the App Store
2. Android apps are usually sent via APK files to download directly to a device

Our technical support team assist with all access and security requests.

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 World Class Testers & Tools
Digital QA Manager supporting clients free of charge

Dedicated Client Facing assignment Coordinator

Certified Experienced Digital Testers

World Class Proven Processes

Highly configured testing tool to support real-time reporting, traceability,

coverage and defect management
Tools on-demand to support Accessibility, Performance and Security Testing

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 Domain Experience

Banking and Finance

Retail
Government
Telecommunications
Gaming
Broadcast Media
Education
Estate Agents
Sport
Transport
Betting
Aviation

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 Simple Engagement

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 Simple 3 step process

1. Discuss your digital solution with Planit so we can understand your need

2. Planit will produce a tailored testing solution that will be presented to you

3. Once agreed a formal statement of work will be drawn up for agreement

The above steps are delivered free of charge

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 Pricing

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 Pricing Options
Planit Digital QA can support several pricing options to suit your needs:
T&M on an hourly, half-day, day basis
Outcome based price i.e. payment based on an agreed outcome
Fixed price
Capped price
Senior management and use of the Digital QA labs comes free of
charge.

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 Digital Success

Dont take our word for it..

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 OzTAM Case Study
OzTAM is the official television audience measurement source for Australia's five mainland capital
cities and nationally for subscription TV. In February 2016, Australian TV ratings provider OzTAM
launched its Video Player Measurement (VPM) Report, introducing Australia's first official figures for
viewing of internet-delivered TV content. Planit was engaged to aid in testing services responsible for
gauging digital ratings for TV content across IP platforms.

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 OzTAM Case Study
In launching digital ratings for TV content delivered across IP The data OzTAM collect contributes to our market reports and
platforms, OzTAM needed testing services. I recommended needs to be accurate. Every integration is certified by OzTAM
Planit given my prior positive experience with their resources with Planit providing the resourcing to assist in completing the
and management team. Not just a service provider or vendor, certification. Planits responsiveness in time-critical
Planit are true partners who work flexibly and responsively with environments enhances our ability to service our customers.
OzTAM to deliver to our customers. A lot of what we do is highly
specialised and Planit have even placed people inside As OzTAMs Director of Digital Strategy, I can honestly say our
OzTAMs offices to transfer knowledge that is strategic, partnership with Planit has been integral to VPMs
resourceful and mitigates risk by upskilling across the team. successful launch and the progressive service enhancements
we continue to roll out.
Planit built a defined testing approach, including the test scripts,
for OzTAM and have subsequently been engaged by a number Padraig ODonovan
of our partners: thats testament to their expertise. Digital Strategy Director
OzTAM
Sydney, Australia

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 Cricket Australia Case Study
Cricket Australia decided to enter the world of digital media provision by developing smartphone,
tablet and PC services, including development of the Cricket Australia Live: The Official App. Working
with Planit, Cricket Australia successfully delivered these digital platforms, establishing must-visit
digital channels filled with exclusive content including live streaming of every international and
domestic match, scores, stats, news, video, audio and radio broadcasts.

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 Cricket Australia Case Study
Selecting the best fit people and organisations is essential to
ensure success and getting those decisions right is imperative
for me in my role as the Project Manager accountable and
responsible for delivery. A most critical aspect of developing an
app especially with a limited time frame, such as three
months, is ensuring a best practice testing strategy is in place.
We needed strategic testing partners who had both the breadth
of skill and resources to come with us on this critical application
development journey and beyond.
We engaged Planit based on the expertise of the directors and
their straight and honest approach combined with their
extensive capability and capacity. Planit maintains 600 test
professionals across all the disciplines with a one-stop-shop
testing solution that provides expert advice and fully managed
services including performance testing via the Planit Cloud.
3 months development 11 vendors
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They had a test team of industry certified pure test
professionals on the ground ready to go within a day. Their
flexibility to both ramp up and down as needed meant they
were able to be entirely responsive to our changing needs as
the project developed.
The team were dedicated, passionate and diligent in their
approach, receptive to learning and their responsiveness was
unwavering. Working into the early hours in pressured
situations and responding to needs as they arose is
responsiveness in action. At the conclusion of the project, over
1,500 test cases were written and executed by Planit and the
project has been an overwhelming success. I rely on user
acceptance tests on behalf of Cricket Australia and my
stakeholders depend on me. I could depend on Planit.
Ken Kades, Project Manager, Cricket Australia
52 people 30,000+ human hours
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 Foxtel Case Study
Foxtel is considered one of Australia's most progressive and dynamic media companies delivering a
diverse subscription television service to both regional and metropolitan areas over cable, satellite and
broadband distribution. Their stated goal is: We want every Australian to be able to find something on
TV they want to watch every time they switch on. Planit aids Foxtels two Customer Solutions Centres
in supporting delivery of this goal through successful delivery of quality across technical projects.

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 Foxtel Case Study
As the test manager based in the Melbourne centre, our partnership
with Planit has developed over the last 6 years. When we need
test managers, lead testers or test analysts, Planit ramp-up for
us immediately. Their responsiveness, technically high skillsets
across all the dedicated consultants and methodologists have
enabled me to rely on them and theyve been our first port of
call for the last. 3.5 years. The people are the right fit for us
both from the skillset and culture perspectives and Id definitely
recommend them as the best choice.
With Planit everything we do is delivered on time, with excellent
quality and they keep within our budget saving us both time and
money. Their internal processes enable continuous
improvement of their peoples skills and knowledge which is to
our benefit. We encourage innovative thinking and Planits
people have the capacity to give us innovative testing
processes and help ensure we deliver to our clients and work to
exceed their expectations.
Visibility of a projects risk position is definitely increased by
Planits testing especially on one project where the test
analyst highlighted some gaps that saved us from what would
have been a major problem at considerable cost to us.
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As the requirements arise, Planit partners with us to meet our
needs and have done so many times. It doesnt matter how
long the project is for, Planit will go the distance and their
resources have the capability to be proactive and introduce
improvements to accelerate our delivery. Planit enable us to
ensure we give improved customer experience which is
particularly important for our brand and reputation. Their strong
capability in both functional and technical aspects of testing is
ideal to ensure the quality of products are optimised and
maintained.
We choose Planit as partners because we can trust the team to
hit the ground running for us. All their people are certified and
come with fresh ideas and are prepared to think outside the box
and share their thoughts too. I estimate more than $300,000
in costs was saved by Planits innovative idea to create a
service virtualisation layer.
Gaurav Manek
Test Manager
Foxtel
Melbourne, Australia
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 For more information:

asimister@planittesting.com

Mobile: +61 0449734206

Planit Software
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