IPD >> SERVICE

1 Along with hundreds of stocking

Distributors world-wide, IPD owns and
operates 6 Distribution Centers around
the world staffed with some of the most
knowledgeable and experienced
Customer Service Representatives in
our industry. Our intent is to quickly
service your needs and support your
1
market with our factory inventory.

2 IPD offers to its Distributors only, a

password driven database that is an
advanced electronic catalog and e-com-
merce system. You can look up part
numbers by application, engine, seri-
al and arrangement number, save fre-
quently used parts lists and submit parts
lists to your local IPD Distribution
Center.

3 Service begins with a quality driven

2 product line of over 8,000 items
including the most up to date parts
available in the aftermarket.
3

engineering & development

IPD >> SUPPORT

1 IPD support begins with Regional

Managers with decades of experience
helping to promote IPD Products in var-
ious markets world-wide.
1
2 If there is a potential warranty issue, we
want to know about it quickly and handle extensive coverage
it efficiently. The on-line IPD Warranty
Submission is available to all IPD
Customers. A claim number will be
assigned along with a return e-mail
instructing how to proceed.

3 IPD Support does not end with the parts 2 3

sale. IPDs Technical Support Group is
available to answer questions via phone,

I P D I S A G LO B A L M A N U FA C T U R I N G , E N G I N E E R I N G
fax or on-line.

4 IPD considers Product Development a manufacturing

A N D D I S T R I B U T I O N C O M PA N Y P R O V I D I N G
core competency and a key issue in sup-
porting our Distributors efforts to lower
5
the equipment owners overall cost of

Q U A L I T Y C O M P O N E N T S F O R H E AV Y - D U T Y E Q U I P M E N T
operation.

5 New Quality Packaging assures that our

product arrives safely and promotes our 4
quality image.
All manufacturers names, numbers, symbols and descriptions are for reference only. It is not implied that any part
is the product of the manufacturer. Caterpillar and Cat are registered trademarks of Caterpillar, Inc.

IPD
IPD IS ISO9001:2000
CERTIFIED BY
LLOYD'S REGISTER

TO R R A N CE, C A LIFO RNIA USA

www.ipdparts.com
The Standard for Quality, Innovation, Service and Support Since 1955

www.storm-management.com
Family of Companies www.ipdparts.com
Member of the Storm IPD
 I P D >> The Standard for Quality, Innovation, Service and Support Since 1955

Since 1955 IPD has focused on helping equipment owners save money without risk to reliability. This core
value continues today as a member of the Storm Family of Companies, one of the original founders of IPD.
We continue to build on over 50 years of manufacturing experience with Quality Products, Innovation in
engineering, Service and Support to our customers.

IPD >> QUALITY

1 IPD's latest product offerings, such as the

articulated steel piston crown shown here,
are manufactured at our headquarters in
Torrance, California.

2 IPDs 50+ years of manufacturing expertise

1 gives us the in-house equipment and expert-
ise to assure quality products to specifica-
tion, metallurgies and attention to detail, not
typically found in aftermarket products.

3 Induction-Hardened Cylinder Liners offer

longer engine life.

2 4 4 All IPD aluminum pistons are ultra-sonic

tested to assure proper ring insert bond,
critical in todays high ring location pistons.

5 IPD Gaskets are manufactured from the high-

est quality materials, and many are produced
in-house.

5
3

I P D >> I N N O V A T I O N

1 Our engineering and manufacturing includes

new products in process that are covered by
IPD patents pending.

2 An IPD exclusive, Grooved Connecting rod

bearings for use in Caterpillar 3400 Series
2 3 4
Engines that can reduce cavitation and extend
bearing life.

3 Another IPD original design, IPD Crevice

Seal Style Liners for Caterpillar 3400
Series Engines which can help reduce the
1
amount of cylinder liner movement and o-
ring failure in these applications.

4 IPD offers you a choice multiple gaskets

sets or the innovative IPD style 1-2-3TM sets
offering everything you need organized with
one part number and one box!

5 When mechanics complained of excessive

blow-by in 3208 Caterpillar engines, IPD
developed the first 3-ring pistons with dual
ni-resist inserts for this application.

6 IPD was one of the first companies to offer

Induction Hardened Cylinder Liners for use
in Caterpillar engine applications. 5 6
 IPD >> SERVICE
1 Along with hundreds of stocking
Distributors world-wide, IPD owns and
operates 6 Distribution Centers around
the world staffed with some of the most
knowledgeable and experienced
Customer Service Representatives in
our industry. Our intent is to quickly
service your needs and support your
1
market with our factory inventory.

2 IPD offers to its Distributors only, a

password driven database that is an
advanced electronic catalog and e-com-
merce system. You can look up part
numbers by application, engine, seri-
al and arrangement number, save fre-
quently used parts lists and submit parts
lists to your local IPD Distribution
Center.

3 Service begins with a quality driven

2 product line of over 8,000 items
including the most up to date parts
available in the aftermarket.
3

engineering & development

IPD >> SUPPORT

1 IPD support begins with Regional

Managers with decades of experience
helping to promote IPD Products in var-
ious markets world-wide.
1
2 If there is a potential warranty issue, we
want to know about it quickly and handle extensive coverage
it efficiently. The on-line IPD Warranty
Submission is available to all IPD
Customers. A claim number will be
assigned along with a return e-mail
instructing how to proceed.

3 IPD Support does not end with the parts 2 3

sale. IPDs Technical Support Group is
available to answer questions via phone,
fax or on-line.

4 IPD considers Product Development a I P D I S A G LO B A L M A N U FA C T U R I N G , E N G I N E E R I N G manufacturing

core competency and a key issue in sup-
porting our Distributors efforts to lower
the equipment owners overall cost of
5 A N D D I S T R I B U T I O N C O M PA N Y P R O V I D I N G
operation.

5 New Quality Packaging assures that our Q U A L I T Y C O M P O N E N T S F O R H E AV Y - D U T Y E Q U I P M E N T

product arrives safely and promotes our 4
quality image.
All manufacturers names, numbers, symbols and descriptions are for reference only. It is not implied that any part
is the product of the manufacturer. Caterpillar and Cat are registered trademarks of Caterpillar, Inc.

IPD
TORRANCE, CALIFORNIA USA
www.ipdparts.com
The Standard for Quality, Innovation, Service and Support Since 1955

www.storm-management.com
Family of Companies www.ipdparts.com
Member of the Storm IPD