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CHAPTER-2 24
SIGNIFICANCE AND MANAGERIAL USEFULNESS 25
CONCEPTUAL DISCUSSION 28
CHAPTER-3 29
RESEARCH & METHODOLOGY 30-33
CHAPTER-4 34
MARKET SHARE 35-39
CHAPTER-5 67
BIBLIOGRAPHY
CHAPTER- 1
INTRODUCTION
BAJAJ Brand is the visual expression of our thoughts and actions.It
conveys to everyone our intention to constantly inspire confidence.Our
customers are the primary audience for our brand.Indeed, our Brand Identity
is shaped as much by their belief in Bajaj as it is by our own vision.
Everything we do is always reinforce the distinctiveness and the power of
our brand. We do this by living our brand essence and by continuously
seeking to enhance our customers experience.Our brand essence
encapsulates our mission at Bajaj.It is the singular representation of our
terms of endearment with our customers.It provides the basis on which we
grow profitably in the market.Blending together and the implicit
expectations of our customers.By challenging the given. By exploring the
unknown and thereby stretching ourselves towards future.
COMPANY PROFILE
Bajaj Auto has a technical tie-up with Kawasaki Heavy Industries of Japan to produce a
range of the latest, state-of-art two-wheelers in India. Since the tie-up in 1986, Bajaj Auto
has launched KB100, KB RTZ, KB125, 4S, 4S Champion, Boxer, Caliber, Caliber115,
Wind125 and India's first real cruiser bike, the Kawasaki Bajaj Eliminator. A Fortune 500
company with a turnover of USD 10 billion (Rs. 45,840crore), Kawasaki Heavy
Industries has crafted new technologies for over a hundred years. These technologies
have redefined space systems, aircrafts, jet engines, ships, locomotive, energy plants,
construction machinery, automation systems, apart from a range of high quality, high
reliability two-wheelers. Kawasaki has given the world its legendary series of 600-
1200cc Ninja and1600 Vulcan bikes. Straight from Kawasaki design boards, the
Kawasaki Bajaj Eliminator redefines the pleasure of "biking" in looks as well as
performance.
Learning:
Learning is how we ensure proactivity.
It is a value that embraces knowledge as the platform for building well informed,
reasoned, and decisive actions.
Innovation:
Innovation is how we create the future.
It is a value that provokes us to reach beyond the obvious in pursuit of that which exceeds
the ordinary.
Perfection:
Perfection is how we set new standards.
It is a value that exhibits our determination to excel by endeavouring to establish new
benchmarks all the time.
Speed:
Speed is how we convey clear conviction.
It is a value that keeps us sharply responsive, mirroring our commitment towards our
goals and processes.
Transparency:
Transparency is how we characterise ourselves.
It is a value that makes us worthy of credibility through integrity, of trust through
sensitivity and of loyalty through interdependence
HISTORICAL BACKGROUND
Year 2017
ORGANIZATIONAL CHART
Board of Directors
Rahul Bajaj Chairman
Madhur Bajaj Vice Chairman & Whole-Time Director
Rajiv Bajaj Managing Director
Pradeep Srivastava Executive Director
D.S. Mehta Whole-Time Director
Kantikumar R. Podar Director
Shekhar Bajaj Director
D.J. Balaji Rao Director
J.N. Godrej Director
S.H. Khan Director
Mrs. Suman Kirloskar Director
Naresh Chandra Director
Nanoo Pamnani Director
Manish Kejriwal Director
Remuneration committee
D.J. Balaji Rao Chairman
S.H. Khan
Naresh Chandra
PRODUCTS PROFILE
BAJAJ AVENGER
BAJAJ CT 100
Engine
Type 4 stroke
Cooling Type Air Cooled
Displacement 99.27 cc
Max Power 8.2 bhp( 6.03 kW) @ 7500 rpm
Max Torque 8.05 Nm @ 4500 rpm
Ignition Type C.D.I
Carburettor Keihin-Fie
Transmission Type 4 speed gear box
Electrical System
System 12 V, AC+DC
Head Light 35/35 W
Horn 12 V, DC
Chassis
Chassis Type Tubular construction
Suspension
Front Suspension Telescopic
Rear Suspension Swing arm type with dual co-axial springs (spring-
in-spring) and hydraulic shock absorbers
Tyres
Front Tyre Size 2.75 x 17, 4/6 PR
Rear Tyre Size 3.00 x 17, 6 PR
Brakes
Front Brakes Mechanical expanding shoe, Friction type
Rear Brakes Mechanical expanding shoe, Friction type
Fuel Tank
Fuel Tank Capacity 10.5 litres
Reserve Capacity 2.2 litres
Dimensions
Overall length 1945 mm
Overall width 770 mm
Overall height 1065 mm
Wheel Base 1235 mm
BAJAJ GC 1000
Engine
Four Stroke, Single Cylinder, IDI, Compression
Type
Ignition
Cooling Type Forced Air Cooled
Displacement 416 cc
Max Power 8.5 bhp( 6.25 kW) @ 3600 rpm
Max Torque 20 Nm @ 2400 rpm
Ignition Type Electric start
Transmission Type 4 forward & 1 reverse gear
Clutch Type Single plate,dry friction type,foot operated
Electrical System
System System 12V DC
Chassis
Chassis Type Semi Monocoque
Suspension
Front Suspension Antidive leading link with helical compression
spring & shock absorber
Rear Suspension Independent suspension with spring & shock
absorber
Tyres
Front Tyre Size 4.5x10,8PR
Rear Tyre Size 4.5x10,8PR
Brakes
Front Brakes Hydraulic brakes with auto adjuster
Rear Brakes Hydraulic brakes with auto adjuster
Fuel Tank
Fuel Tank Capacity 8 litres
Dimensions
Overall length 2960 mm
Overall width 1375 mm
Overall height 1810 mm
Wheel Base 2025 mm
Ground Clearance 170 mm
Minimum Turning Radius 2.75 m
GVW 990 kg
Loading Tray
Length (Pick up) 1500 mm
Width (Pick up) 1325 mm
Height (Pick up) 250 mm
Length (HiDec) 1500 mm
Width (HiDec) 1325 mm
Height (HiDec) 1050 mm
Engine
Type 4 stroke, single cylinder, compression ignition
Cooling Type Forced Air Cooled
Displacement 416.6 cc
Max Power 8.5 bhp( 6.25 kW) @ 3600 rpm
Max Torque 20 Nm @ 2400 rpm
Ignition Type Electric start
Clutch Type single plate, dry friction, foot operated
Electrical System
System 12 V, DC
Chassis
Semi monocoque chassis with stamped members
Chassis Type
welded
Suspension
Front Suspension Antidive link with helical coil compression spring
& shock absorbers
Rear Suspension Swing arm with helical coil compression spring &
shock absorbers
Tyres
Front Tyre Size 4.5x10,8PR
Rear Tyre Size 4.5x10,8PR
Brakes
Hydraulic brakes with tandem mater cylinder &
Front Brakes
auto adjuster
Hydraulic brakes with tandem mater cylinder &
Rear Brakes
auto adjuster
Fuel Tank
Fuel Tank Capacity 8 litres
Dimensions
Overall length 3090 mm
Overall width 1375 mm
Overall height 1880 mm
Wheel Base 2025 mm
Ground Clearance 170 mm
GVW 876 kg
BAJAJ AUTO MARKETING MIX
POSTED IN PRODUCTS, TOTAL READS: 712
ADVERTISEMENTS
Marketing Mix of Bajaj Auto analyses the brand/company which covers 4Ps
(Product, Price, Place, Promotion) and explains the business & marketing
strategies of Bajaj Auto.
PRODUCT:
Bajaj Auto is a leading two wheeler manufacturer from India. Bajaj Auto
produces a variety of two and three wheelers for India and international
markets. Around 35% of its sales are accounted to exports. And 47% of these
are made to Africa. Boxer is the largest selling model in Africa. Bajaj Autos
line of scooters included Bajaj sapphire, Bajaj Wave dtsi, Bajaj Kristal dtsi.
Motorcycles include CT 100, Bajaj Pulsar, Bajaj Dominar, Bajaj Avenger,
Bajaj Discover, Bajaj Platina, Ninja and the Bajaj V. All these products form
the product strategy for Bajaj Auto in two wheelers. For intra urban
commutes Bajaj Auto also showcased the Re60 which was based on an auto
rickshaw. The soon to be launched Bajaj Auto cute, a very small car for local
movement within cities along with the locally produced KTM line up
including Rc 390, Rc 200, Duke 200 and Duke 390 complete its product line
up for India.
PRICE:
Bajaj Auto has a strong presence spread across India, with its dealerships
and manufacturing plants. With several manufacturing plants based in Pune,
Chakan, Waluj, Pantnagar and Mumbai Bajaj Auto has a production capacity
of more than 4 million two wheelers. Its ahead, the oldest plant is now the
R and D centre for future product development and in-house technological
research. With operations in more than 50 countries Bajaj Auto has truly
made its presence felt when it comes to distribution, sale and service of two
wheelers. In the financial year 2012-2013, it sold close to 3.76 million two
wheelers of which approximately 33% were exported. Locally too Bajaj
Auto leads the way with the manufacture and sale of three wheelers. Bajaj
two wheelers are known for their low cost of ownership and low spare parts
cost as well as easy availability of spares. With very efficient penetration of
spare part dealers even in rural areas, Bajaj Auto caters to the demands of
customers located in even the remotest of places in the country.
PROMOTION:
Bajaj Auto realized the need to reach out to target audiences through the
correct use of promotional activities and advertising campaigns. Bajaj Auto
uses print, TV, online, billboards etc as a part of its promotion strategy.
Utilizing the changing customer preferences as a clue for not just new
product development s but also newer ways of promotions Bajaj Auto
constantly revises its promotional strategies. Moving on from the definitely
male to the distinctly ahead taglines Bajaj Auto has come a long way when it
comes to promotions. For the Bajaj V, patriotism as a tool was utilized to
pull the heart strings of nationalistic Indians. Since it is made out of the
metal of the now defunct and decommissioned naval warship, INS Vikrant,
Bajaj V garnered a lot of positive response from not just the target buyers
but also advertising critics. Currently the hotly advertised free the cute
campaign on social media networks is making headlines as it is being seen
as the cheapest, most efficient ultimate mobility solution for urban
transportation needs. Hence, this covers the marketing mix of Bajaj Auto.
ABOUT BAJAJ AUTO:
Mumbai, Jan. 11
Bajaj Auto's new brand strategy in motorcycles paid off well with the
company on course to recording its best year ever in terms of profitability
and market share.
Its market share, which was barely 17 per cent a year ago, has increased
since to 35 per cent today. We have more than doubled our market share in
a year and would be at our highest level by the end of this quarter, Mr Rajiv
Bajaj, Managing Director, told Business Line.
The confidence stems from the fact that there are still three months to go for
the recently launched Pulsar 135 to consolidate itself in the market and start
clocking volumes. Bajaj Auto has targeted a monthly output of 100,000
Pulsars by end-March 2010 and believes the new 135cc will play a key role
in achieving this goal. At present, the Pulsar 150, 180 and 220 versions
together account for around 60,000 units each month.
Discover on track
The Discover is on track with its targeted monthly numbers of 100,000 units.
This has been spurred largely by the new 100cc version which is doing over
70,000 units a month with the Discover 135 making up the balance.
Bajaj Auto's comeback script this fiscal began with the launch of the new
Pulsar in the first quarter followed by the 100cc Discover in the second and
the 135cc Pulsar in the third. No new launches have been scheduled in the
January-March period but the first quarter of 2010-11 is likely to see another
new motorcycle making its debut.
While Mr Bajaj did not comment on what this vehicle was likely to be,
market grapevine suggests that it could be a new Discover version which is
keeping in line with the company's focus on these two brands (the Pulsar
being the other) as key growth drivers.
We have reinvented our marketing strategy and this has been validated by
the growth in market share thanks to the Pulsar and Discover. The key lies in
specialisation especially when it means addressing a bigger market, Mr
Bajaj said.
Had the company been present only in a couple of States in India, Mr Bajaj
averred, it would have had an array of products in the two-wheeler space. On
the other hand, the product portfolio would have been trimmed to scooters
and motorcycles for a bigger canvas like India, and narrowed down even
further to only motorcycles for the global arena.
This is precisely what Bajaj Auto has done today given that its international
business is an important part of its overall strategy.
Sacrifice is a key part of strategy and is essential to its success. Hence, our
scooters had to make way for motorcycles, Mr Bajaj said, referring to the
reaction across the country to his recent statement on exiting the scooter
segment.
BRAND POSITIONING
Similarly, the company also learnt that divergence was another important
part of its focus on specialisation, with the Discover clearly positioned for
the commuter segment and the Pulsar as the sporty' option. The features,
therefore, had to be exclusive for each brand in terms of looks and ride while
ensuring profitability.
From Bajaj Auto's point of view, the commuter and sporty segments are the
backbone of India's motorcycle market. And even while it has bikes to offer
from the KTM and Kawasaki stable, these largely remain in the niche
category as off-road and on-road performers translating into limited
numbers.
Related Stories:
Bajaj Auto bets big on new Pulsar
Bajaj posts record profit, sales in Q2
Bajaj unveils super sports bike Kawasaki Ninja
Bajaj targets youth with light sports Pulsar
Bajaj 2-wheeler sales up 15% in Sept
BAJAJ AUTO TWEAKS GO-TO-MARKET
STRATEGY
is back on the radar of investors, as it has reworked its market strategy. It has outlined a
strategy to plug the gaps in its portfolio and focus on untapped opportunities to improve
share in the domestic market, as it has clearly not been able to dent rivals in the executive
segment (125-150cc).
To address demand in the two-wheeler space, Bajaj has broken the market into six
segments. It has broken the premium and executive segments further, on the basis of
price points. Since gaining market share in the executive segment, defined as M2 and
The three segments M2, M3 and S2 together account for 65 per cent of the
Despite launching Discover 100cc and 125cc, Bajaj's market share in the executive
segment is in a low single digit. The company has 44 per cent in S1 but accounts for 14
per cent of the domestic market. According to Kotak Institutional Equities, the company
has admitted the Discover has not lived up to expectations and the key reason for the
failure of both was confused positioning. The company is hoping new products would
help reclaim market share. The launch of Platina early next year is set to be positioned
above the basic Platina model and the company hopes to eat into the market share
of Dream Neo and Splendor. HDFC Securities says Bajaj Auto expects its market share to
improve from 18 per cent in FY15 year-to-date to 24 per cent, translating into average
segment, Bajaj hopes to improve the Discover market share from 10 per cent to 12 per
cent.
In S2, the company plans to launch two variants of the Pulsar. The company also intends
to continue to focus on export markets. Bajaj has identified 28 new markets and plans to
enter 13 new ones for two-wheelers and 14 new ones for three-wheelers. Motilal Oswal
Securities has a buy rating on the stock as the stock trades at 16.3x/14.1x FY16/FY17
It isn't surprising that the company is in no mood to take its hand off the
throttle. As, the Chairman Mr.Rahul Bajaj, BAJAJ Motors succinctly puts it,
"We pioneered India's motorcycle industry, and it's our responsibility now to
take the industry to the next level. We'll do all it takes to reach there.''
At BAJAJ, our goal is not only to sell you a bike, but also to help you every
step of the way in making your world a better place to live in. Besides its
will to provide a high-quality service to all of its customers, BAJAJ takes a
stand as a socially responsible enterprise respectful of its environment and
respectful of the important issues.
Environmental policy
Towards creating and preserving a cleaner environment
Bajaj Auto Ltd., manufacturer of two and three wheeler vehicles is
committed to prevention of pollution, continual improvement of our
environmental performance and compliance with all applicable
environmental legislation and regulations.
Towards this, we shall strive to:
Create a proactive environment management system that addresses all
environmentally significant aspects related to our products and processes,
Minimise the generation of waste and conserve resources Through better
technology and practices, and Promote environmental awareness amongst
our employees and motivate them to fulfill our commitments.
Quality Policy
We at Bajaj Auto continue to firmly believe in providing the customer Value
for money, for years through our products and services. This we shall
maintain and improve.
In our decision making, quality, safety and service will be given as much
consideration as productivity, cost and delivery.
Quality shall be built into every aspect of our work life and business operations. Quality
improvements and customer satisfaction shall be the responsibility of every employee.
TPM Policy
Meaning of Research
Redman and Mory define research as a systemized effort to gain new knowledge. Some
people consider research as a movement, a movement from the known to the unknown.
Research is an academic activity and as such the term should be used in a technical sense.
According to Clifford Woody, research comprises defining and redefining problems,
formulating hypothesis or suggested solutions; collecting, organizing and evaluating data;
making deductions and reaching conclusions; and at last carefully testing the conclusions
to determine whether they fit the formulating hypothesis.
Objectives of Research
The application of scientific procedures. The main aim of research is to find out the truth
which is hidden and which has not been discovered as yet. Though each r
The purpose of research is to discover answers to questions throesearch study has its
own specific purpose but the research objectives can be listed into a number of broad
categories, as following:-
Research Methodology
Research methodology is a way to systematically solve the research problem. It may be
understood as a science of studying how research is done scientifically. In it we study the
various steps that are generally adopted by a researcher in studying his research problem
along with the logic behind them. It is necessary for the researcher to know not only the
research methods or techniques but also the methodology.
Data Collection Source
Primary Data: In some cases the researchers may realize the need for collecting
the first hand information. As in the case of everyday life, if we want to have first hand
information or any happening or event, we either ask someone who knows about it or we
observe it ourselves, we do the both. Thus, the two method by which primary data can be
collected is observation and questionnaire.
Secondary Data: Any data, which have been gathered earlier for some other
purpose, are secondary data in the hands of researcher. Those data collected first hand,
either by the researcher or by someone else, especially for the purpose of the study is
known as primary data.
The data collected for this project has been taken from the secondary source.
In order to turn up the heat on its competitors, the Pune-based firm has also reduced the
price of its Pulsar 134LS model by around Rs.4,000.
In the mid-end segment (more than 110cc to less than 150cc) of the motorcycle market,
as per the Society of Indian Automobile Manufacturers data, sales were at 5,90,318 units
in the April-May period this fiscal, up 35.57% from 4,35,412 units in the year-ago period.
Bajaj Auto sold 1,75,190 units during the period as against 94,761 units in the
corresponding period last fiscal, up 84.87%. Hero Motocorp sold 1,58,304 units in the
April-May period this fiscal in the segment as against 1,28,767 units in the year-ago
period.
HMSI sold 1,56,855 units in the same period this year in the segment as against 1,55,120
units in the year-ago period.
Bajaj Autos models such as Discover 125, Pulsar 135LS and the V15 compete with the
likes of Hero MotoCorps models such as Glamour, Super Splendor and Ignitor, and some
HMSIs models, which are priced in the range of Rs.55,000 to Rs.65,000.
In FY17 (fiscal 2017) were focused on increasing share in the value segment. Towards
this end, we have launched the V15. This model has been very well received. Further, we
have aligned the price of the P135, to reflect their premium positioning at the top of the
value segment, Bajaj Auto president (business development and assurance) S.
Ravikumar told PTI.
He, however, did not share the quantum of price reduction of the Pulsar 135LS model,
which is currently quoted at Rs.58,002 (ex-showroom Delhi); it was earlier priced
around Rs.62,000.
The companys new model V15 is priced at Rs.62,002 (ex-showroom Delhi). Ravikumar
said Bajaj Auto has been able to enhance its position in the entry level segment through
models such as the CT and Platina, while it has also done the same in the premium
segment.
With the new Avengers doing extremely well, we improved our market share to 47% in
the premium segment, he said.
In March this year, Ravikumar had said the company would launch six products in six
months in order to enhance its overall strength in the domestic motorcycle market.
S.W.O.T ANALYSIS OF BAJAJ
The SWOT Analysis tool can be used in identifying an organization's strengths (S) and
weaknesses (W), and examining the opportunities (O) and threats (T) it is facing. The
outcome from a SWOT Analysis enables organizations to focus on strengths, minimize
weaknesses, address threats, and take the greatest possible advantage of opportunities
available.
Strengths:
Our members value the professional designation.
We have a lower course fee structure than similar programs.
We provide good customer service.
Our instructors are highly-regarded in the profession.
We have a small staff and low overhead.
Weaknesses:
We are slow to make decisions and adapt to changes that affect the profession.
The professional designation is rarely included as a condition of employment.
We are overly dependent on key volunteers who developed and teach our certification
courses. We do not have the resources to research the market and promote the
designation.
Opportunities:
Our business sector is expanding, with many future opportunities for success.Our local
council wants to encourage local businesses with work where possible.Our competitors
may be slow to adopt new technologies.
Threats:
Will developments in technology change this market beyond our ability to adapt?A small
change in focus of a large competitor might wipe out any market position we achieve.
PROBLEMS OF THE COMPANY AND THEIR SOLUTIONS
At BAJAJ, our goal is not only to sell you a bike, but also to help you at every step in
making your world a better place to live in. Besides its will to provide a high-quality
service to all of its customers, BAJAJ takes a stand as a socially responsible enterprise
respectful of its environment and respectful of the important issues.BAJAJ is strongly
committed not only to environmental conservation programmes but also expresses the
increasingly inseparable balance between the economic concerns and the environmental
and social issues faced by a business. A business must not grow at the expense of
mankind and man's future but rather must serve mankind.
"We must do something for the community from whose land we generate our
wealth." We at BAJAJ are committed to demonstrate excellence in our
environmental performance on a continual basis, as an intrinsic element of our
corporate philosophy.
Rs (in Crores)
12 12
Liabilities 12 Months 12 Months 12 Months Months Months
Assets
The company should concentrate more on sales and marketing department so that
more and more products can be sold out.
Advertisements should be the best method to advertise the products and popular
among the public.
Transparency should be made in between the product details and the original
product sold to the customers.
Awards
Bajaj Auto was awarded the NDTV Profit Business Leadership Award
2010 at the hands of the Hon'ble Finance Minister Shri Pranab
Mukherjee on 1st September 2010.
Bajaj Autos Bajaj Pulsar DTSFi won bike of the year in 2007 by
CNBCTV18 Autocar Auto Awards.
Bajaj Platina 100 cc won bike of the year 2007 by NDTV Profit Bike
India.
Bajaj Autos Chakan Plant won Super Platinum Award For
manufacturing Excellence in 200607 by Frost and Sullivan.
Bajaj CT 100 bagged Motorcycle Total Customer Satisfaction Study in
2005 by TNS
Bajaj Auto Limited is an Indian automotive manufacturing stalwart. It is
a division of one of the 10 largest business conglomerates in India- The
Bajaj Group, which was founded in 1926. Bajaj Auto Limited, the
flagship company of the Bajaj Group, is ranked fourth amongst the
largest two-wheeler and three-wheeler manufacturers in the world. It is
primarily involved in manufacturing and selling of motorbikes and
scooters (two-wheelers) and auto-rickshaws (three-wheelers).?
Books:-
Marketing Management By Philip Kotler
Magazines:-
Auto magazine, Aug 2015
Websites:-
www.bajajindia.com
www.google.com
www.msn.com
Newspapers:-