Kara M.

Turman
Home: (203) 375-9955 karamturman@gmail.com Cell: (203) 449-8233

Dedicated Human Resources professional focused on developing efficient processes using knowledge of recruiting,
employee relations, and training and development. Highly efficient and well established in administrative environments
that are fast paced and challenging. Higher education professional. Diversified skill-set from academic and public library
work including supervisory experience and collection development. Articulate communicator and exceptional
presentation skills.

Areas of Expertise:

Leadership Onboarding Benefits and Compensation

Public Speaking Issue Resolution Employee Relations
Performance Management Training and Development Communications
Customer Service Interview and Selection Electronic Databases

Professional Experience
Marriott International, Trumbull, CT
Human Resources Coordinator/Generalist, Mar. 2016-Present

Monitor and assist managers/supervisors with hiring processes and issues.

Assist and support management and the leadership team with handling and resolving HR issues.
Inform Human Resources management of issues related to employee relations within the division property.
Assist employees with internal and external requests and procedures.
Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and
social security number verification.
Maintain applicant flow, drug screen, orientation and transfer request logs.
Create and maintain new hire and personnel files and enter them into HRIS.
Assist with orientation of new employees.
Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company
policies and standards.
Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9).
Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary.
Conduct monthly trainings with managers and associates on software, HR updates, and other corporate
procedures.
Assist and attend unemployment hearings.
Generate Human Resources data reports as necessary.
Answer phone calls and record messages.
Create and type office correspondence.
Train new hires on Human Resources processes, programs, policies, information systems, etc.

Select Contributions include:

Coordinated employee functions
o Employee Engagement Survey
Presented and administered Employee Engagement Survey to 100+ employee
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o Associate Appreciation Week

Coordinated Associate Appreciation Week consisting of employee engagement activities

o Presented revised Marriott Handbook to Associates and Executive Team

Assisted associates with handbook interpretation and updates
Take Care Champion
o Help associates prioritize their wellbeing, both at work and at home.

Sacred Heart University, Ryan Matura Library, Fairfield, CT

User Services Evening Supervisor, Aug. 2008-Present

Manage and coordinate all user services functions in an academic-service setting.

Clerical office support.
Provide customer service, information, reference and referral, and assistance in using technology.
Assign, prioritize and schedule staff.
Recruiting, hiring and training of undergraduate and graduate assistants; resolve personnel issues; review and
evaluate the work of front-line staff.
Coordinate work-study allotment with Financial Aid office.
Interpret and apply procedures, policies, administrative rules and regulations for library staff and patrons.
Assist internal and external patrons in person, over the telephone or through electronic communication; respond
to and resolve issues, concerns, and complaints.
Prepare, maintain and provide statistics and reports.
Work with a variety of systems and equipment (e.g. integrated library system, public-access computers, print
management system, scheduling software, room reservations software, electronic resources).

Select Contributions include:

Assisted in the collection development of the university library becoming a United States Patent and
Trademark Resource Center.
Coordinated library involvement with campus wide volunteer fair in an effort to recruit student workers.
Summer Binding Project
Marketing Committee
Created new orientation and onboarding program for User Services staff.

Pequot Library, Southport, CT

Communications and Marketing Support, Mar. 2016-June 2016

Write press releases, compile press book, submit program information and images to online calendars, create
flyers, schedule, produce, and publish social media event updates, provide marketing support of planned events
and special communications, create and update social media content on various sites.

SHU Media Exchange, Fairfield, CT

Social Media/PR Outreach Coordinator, Apr. 2014-Jun. 2014

Created social media strategy for the 2014 SHU Media Exchange.
Managed social media campaign on Facebook, Twitter, Instagram, and LinkedIn.
Maintained content calendar and scheduling posts.
Monitored the impact, analyzed, reviewed, and report effectiveness of campaign.
Create, edit, and proofread content ensuring it meets style and tone. Manage social coverage of live event.
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H & R Block, Stratford, CT

Client Service Professional, December 2013-April 2015

Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Handled and processed confidential client information.
Managed the reception area, including greeting visitors and responding to telephone and in-person requests for
information.
Designed electronic file systems and maintained electronic and paper files.

Stratford Library Association, Stratford, CT

Youth Services Specialist, Jul 2007-Oct. 2007
Library Assistant, Sep. 2004-Aug. 2008

Developed, coordinated, and assisted with youth programming including class visits and special activities.
Prepared bibliographies, manuals, and displays for departments.
Use of automated systems and appropriate procedure to register patrons, charge and discharge materials, collect
and record fees and fines.
Typing and filing of correspondence, reports and materials, and library inventories.

Bridgeport Board of Education, Bridgeport, CT

Stratford Board of Education, Stratford, CT
Substitute Teacher, 2005-2007

Provide meaningful instruction to students in assigned classrooms while regular teacher is absent.
Review and implement regular teachers routines, procedures, lesson plans, curriculum objectives, classroom
management, and instructional strategies.

Volunteer Experience

Village Initiative Project Inc., Bridgeport, CT

Counselor, September 2016 - Present

Sacred Heart University, Fairfield, CT

Dominican Republic Mission Trip, January 2015

Traveled to Santo Domingo and Barahona, Dominican Republic to work alongside COPA Community
Partners Inc. participating in community development activities in the La Bombita community.

Literacy Volunteers of Greater Bridgeport, Bridgeport, CT

Literacy Tutor, January 2015-Present

Operation Reach Inc., New Orleans, LA

Tutor/Volunteer Coordinator, September 2000-May 2003
 Professional Development

The Womens Campaign School at Yale, New Haven, CT

Graduate, June 2015

Education

SACRED HEART UNIVERSITY, Fairfeild, CT

M.A. Communications, * May 2017

UNIVERSITY OF NEW HAVEN, West Haven, CT

M.A. Industrial Organizational Psychology, 2013
Human Resources Management Certificate, 2013

XAVIER UNIVERSITY OF LOUISIANA, New Orleans, LA

B.A. English, 2004

Technical Skills

Platforms: MacOs, MS Office Suite, blogs, SPSS; SharePoint, Weebly

o Adobe Creative Suite: Bridge, InDesign, Photoshop, Illustrator
Multiple database expertise: HRIS, Electronic Databases, Millennium, Horizon, Dynix, Evergreen.
Communication Writings: Press Releases, Media Kits
Social Media: Facebook, Instagram, LinkedIn, Twitter, Tumblr
Human Resources: SAP, Polar, Oracle, PeopleSoft, Atlas, ATS, Global Recruiting Services (Hewitt)
Member of SHRM (Society of Human Resources Management), NAACP, NCBW