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COMPLAINT LETTER

1706 Kauswagan, Bankal

Lapu-Lapu City, Cebu
Philippines 6015

August 17, 2017

General Manager
Sales Division
Rankon Electronics
Cebu, Philippines 6015

Dear Sir/Madame,

On August 4, 2017, we placed our order No: D 21 with you for two (2) IPhone 7s and
five (5) IPhone 5s. When your representative visited us, he assured the delivery to be
made within two weeks but we havent received the goods yet.

Please promptly dispatch the goods ensuring that we receive them not later than
Monday, August 21, 2017.

Hoping for your immediate reply.

Yours faithfully,

Darlene P. Enderez
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ACCEPTANCE LETTER

Aeronautical Academy
Cebu, Philippines 6015

August 17, 2017

Dianne Faith B. Degamo

San Miguel, Cordova
Cebu, Philippines 6015

Dear Dianne:

I am pleased to inform you that you have been accepted for admission to Aeronautical
Academy for the second semester of academic year 2017 2018. The faculty, staff,
and students welcome you to our centennial year as an institution of higher learning. I
am impressed that you will be a special member of the entering class during our
celebration.

Congratulations Dianne, the entire university looks forward to your participation in

Aeronautical Academys community of learners improving our world.

Welcome to Aeronautical Academy,

Darlene P. Enderez
Director of Admissions
Aeronautical Academy
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REFERENCE LETTER

1706 Kauswagan
Bankal, Lapu-Lapu City
Cebu, Philippines 6015

September 5, 2017

Dianne Faith B. Degamo

San Miguel, Cordova
Cebu, Philippines 6015

Dear Ms. Degamo,

Good day! I heard you were looking for an airline company which suits your talents
and skills on the field of work. I hereby refer Tway Airlines as one of my many options.
Tway Airlines is best known for their comfortable atmosphere and friendly staffs. Also,
theyre one of the best airline companies serving foreign passengers on the entire
Asian continent.

I have been serving as a passenger service agent at Tway Airlines for more than 5
years and I do believe you do have what it takes to be one as well.

Better try your luck and May the odds be ever in your favor!

Sincerely,

Darlene P. Enderez
Passenger Service Agent
Tway Airlines
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COVER LETTER

1706 Kauswagan
Bankal, Lapu-Lapu City
Cebu, Philippines 6015

September 5, 2017

Dianne Faith B. Degamo

Aeronautical Academy
Cebu, Philippines 6015

Dear Ms. Degamo,

My educational background and work-related trainings have made me suitable to

work for you at Aeronautical Academy. Your academy is one of the best aeronautical
academies here in Cebu. Together with my skills and trainings, I believe will be an
efficient and productive asset to your academy.

My experience during my trainings has convinced me to become one who shares

knowledge on the aviation field. My knowledge should not be limited to the work itself
but also to be shared thats why I have come to the point that I should be an
instructor for those aspiring aviators who still pursue their dreams.

I look forward to contacting you at your most desired time to talk about the possibility
of an interview. Should you have any questions, you may reach me via phone
(+639955875449) or via email (enderezdarlene@gmail.com).

Thank you for your time and consideration.

Sincerely,

Darlene P. Enderez
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RECOMMENDATION LETTER

Aeronautical Academy
Cebu, Philippines 6015

September 5, 2017

Dianne Faith B. Degamo

Dinoy Foundation Inc.
Cebu, Philippines 6015

Dear Ms. Degamo,

It is with great pleasure to recommend Pulchra Mae D. Basirgo to be one of your

educational scholars for the second semester for academic year 2017 2018. The
student was consecutively at highest rank since the first semester and it would be
such a waste to see the student dropping out of school due to personal matters. The
school would like to assist her in pursuing her dreams by recommending her to your
foundation.

When I first personally met Ms. Basirgo at the P.E Aerodrome as the guest speaker of
the seminar, I immediately concluded that the student have high regards with her
studies due to how elegant she conducted herself and how literate she had voiced out
her thoughts. I believe she have what it takes to be one of your scholars.

If you would like to discuss more about Ms. Basirgo, please do not hesitate to contact
me via phone (+639955875449) or via email (enderezdarlene@gmail.com).

Thanks for your consideration.

Sincerely,

Darlene P. Enderez
Director of Admissions
Aeronautical Academy
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BUSINESS LETTER

Aeronautical Academy
Cebu, Philippines 6015

September 5, 2017

Dianne Faith B. Degamo

Dinoy Foundation Inc.
Cebu, Philippines 6015

Dear Ms. Degamo:

This upcoming September 15, 2017, the Aeronautical Academy Institute of Liberal
Arts and Sciences will be conducting a sports fest. We are expecting over a thousand
(1000) students.

We are seeking additional funding for small food stalls. Since your foundation and the
academy had been long since partners, we would like to have permission directly from
you if we can have Mary Janes Waffle Street your mothers food company food stall
during the activity and if ever we would also like to know if she can refer some related
food stalls. Your permission would be greatly appreciated since not everyone can have
Mary Janes Waffle Street on certain events.

Thank you for your time and your on-going contribution to the Academy, the whole
Aeronautical Academy looks forward to hearing you soon.

Yours truly,

Darlene P. Enderez
Academy Supervisor
Aeronautical Academy
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RESIGNATION LETTER

1706 Kauswagan
Bankal, Lapu-Lapu City
Cebu, Philippines 6015

September 5, 2017

Dianne Faith B. Degamo

Aeronautical Academy
Cebu, Philippines 6015

Dear Ms. Degamo:

I am writing you this letter to formally inform you that I resigned as the main
Instructor for Information Management in Airline Operating Procedure subjects
effective on September 4, 2017.

It has been an honor to serve as an instructor in your institution for more than 5
years.

There havent been any misunderstandings inside the institution which caused my
resignation. My resignation was solely on my account and that I hope you can appoint
a new instructor for IMAOP subjects in not more than a week.

I apologize for the sudden circumstance and thank you for your consideration.

Sincerely,

Darlene P. Enderez
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APPLICATION LETTER

1706 Kauswagan
Bankal, Lapu-Lapu City
Cebu, Philippines 6015

September 5, 2017

Dianne Faith B. Degamo

YGT Entertainment
Cebu, Philippines 6015

Dear Ms. Degamo:

I saw your ad on JobStreet.com and I would like to apply for the said position. Its
always my dream to become an article writer and it would be a great pleasure if its in
your company.

I am a graduate of Philippine State College of Aeronautics with an Associate in

Information Management Major in Airline Operating Procedures degree. I know my
course is not very much related to what Im applying for but your qualifications stated
that the applicant must be a graduate of any 2 or 4 year course and I believe I qualify
for the latter. I also am fluent in English which is basically what an article writer
should have.

The possibility of working for YGT Entertainment as an article writer is personally very
exciting. I am available for an interview at your convenience. If you should have any
more questions, feel free to contact me via phone (+639955875449) or via email
(enderezdarlene@gmail.com).

Thank you for your time and consideration. Hoping to hear from you soon.

Sincerely,

Darlene P. Enderez
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SALES LETTER

LaFamilia Publishing
Basak, Lapu-Lapu City
Cebu, Philippines 6015

September 5, 2017

Dianne Faith B. Degamo

Aeronautical Academy
Cebu, Philippines 6015

Dear Ms. Degamo:

We have heard that youre looking for a supplier of a book called, The road which
never lasts. for academic purposes. As to our delight, we cater the publishing of the
book you need. We are the only ones permitted to distribute the book within the entire
Cebu area.

We offer you a minimum of 3 boxes full of The road which never lasts. book and that
approximately holds 1500 books. Since you directed purchasing from us, we will give
you the privilege to get the books at a lesser price given that you purchase in
wholesale.

If you should have any more concerns regarding the transaction, you can contact me
via phone (+639955875449) or via email (enderezdarlene@gmail.com). You can also
visit our main publishing house at Basak, Lapu-Lapu City.

Thank you for your interest and hoping to hear from you soon!

Sincerely,

Darlene P. Enderez
Sales Representative
LaFamilia Publishing
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CTRANSMITTAL LETTER

Aeronautical Academy
Cebu, Philippines 6015

September 5, 2017

Dianne Faith B. Degamo

LaFamilia Publishing
Basak, Lapu-Lapu City
Cebu, Philippines 6015

Dear Ms. Degamo:

This letter is written to report about the actuations of the audited books which are
purchased from your publishing house. The academy had purchased a sum of one
hundred thousand and twenty-five thousands (125,000) of books. This includes fifty
thousand (50,000) of Math books and seventy-five thousand (75,000) of English books.
The attached report shows the totality of the amounts together with their
corresponding prices. Also the academy would also like to return some unsold books
and that also is present on the report.

The academy wants you to take your time reading since the report is quite long in
length and might cover a part of your time.

Thanks for your continuous support for the institution.

Sincerely,

Darlene P. Enderez
Finance Supervisor
Aeronautical Academy