Aishwarya Selvam

720-472-4698
Skype Id: 7204724698
aishwaryaselvam1103@gmail.com

Profile Summary:

6+ years of experience as a Business and System Analyst with expertise in the Software Development
Lifecycle(SDLC) covering Requirements Management, Data Analysis, Data Modelling, System
Analysis, Web Development, Testing and Deployment of business applications
Experienced in requirement gathering/analysis, design, development, testing, and production
rollover of reporting and analysis project
Expertise in working with Agile environment and using the SCRUM to manage the workflows and
to do task prioritizations.
Have experience in working with Retail, Finance and Telecommunication Domain.
Expertise in using the Rally tool to collaboratively plan, prioritize and track work on a synchronized
cadence for agile environment.
Identifying the gaps and providing the systemic fix and root cause analysis.
Strong experience in Data Analysis, Data Migration, Data Cleansing, Transformation, and
Integration
Involved in creating test data and experience in conducting User Acceptance Testing (UAT).
Expertise in working with SQL Server 2008/2005, Tableau and Hive
Posses' strong knowledge of database management in writing complex SQL queries, Stored
procedures, database tuning, query optimization and resolving key performance issues
Skilled in Tableau Desktop for data visualization, Reporting and Analysis; Cross tab, Scatter Plots,
Geographic Map, Pie Charts and Bar Charts.
Proficient in creating Calculations (Table Calculations, Hide Columns, Creating/Using Parameter,
Totals) and Formatting (Annotations, Layout Containers, Mark Labels, Mar Card Changes, Rich Text
Formatting, Shared Encoding) using Tableau Desktop
knowledge on Tableau Desktop, Tableau Reader and Tableau Server.
knowledge on Hadoop ecosystems such as HDFS, Hive and Map Reduce programming.
Migrating the Oracle SQL process to Hadoop using Hive and Hive Analytics.
Experience in importing and exporting data using Sqoop from HDFS to Relational Database
Systems and vice-versa
Expertise in Object Oriented Programming using C#, VB.NET, ASP.NET, ADO.NET, and .NET
Framework.
Experience in web based front end development using JavaScript, AJAX, HTML, Master Page and
CSS
Excellent development experience in OOPS, Visual Studio 2012/2010 /2008 /2005.
Strong understanding of SQL Servers and able to perform basic functions, generated queries, usage
of different SQL Operators and data manipulations.
Worked extensively with Data Adapter, Dataset, Data reader as a part of ADO.NET to access and
update database.
Hands on experience with databases including Oracle, PL/SQL and MySql involving stored
procedures, triggers, functions, indexes, and packages.
Expertise in understanding of Business Requirements Gathering, Evaluating Data Sources,
Translating Requirements into Epic and user stories, Application Design.
Exceptional Documentation Skills for writing Use Cases and Functional Requirement Documents as
well as for creating Use Case diagrams, Activity diagrams, Sequence diagrams, State diagrams based
on UML Methodology and business process flow diagrams using MS Visio/Visual
Paradigm/Rational Rose.
 Proficient in designing process models using Unified Modeling Language (UML), creating technical
documents like Business requirements document (BRD) and Software Requirements Specifications
(SRS).
Demonstrated leadership ability to resolve issues, drive projects, and meet deadlines. Excellent
interpersonal and communication skills with the ability to understand both business and technical
needs from the clients and customers.

TECHNICAL SKILLS:

Programming Languages C# 3.0/2.0/1.2, VB.Net 9.0/8.0/7.0, SQL Server 2008/2005.

Microsoft.Net Technologies .Net Framework 4.0/3.5/3.0/2.0/1.x, Web Forms, Win Forms,
ASP.Net,4.0/3.5/3.0/2.0/1.x ADO.Net 3.5/3.0/2.0, C#, XML.
Development Tools Visual studio 2010/2008/2005
Databases MS Access, SQL Server 2008/2005/2000
Web Development HTML, CSS, XML, XSD, Java Script
Versioning Tools Team Foundation Server
Modeling, Management, and MS Visio, Visual Paradigm, Rational Rose, Rally, Requisite Pro
designing tools
Methodologies Agile(scrum), Waterfall, SWOT, Change Management

Professional Work Experience:

Iblesoft, Doral, Florida- Remote Project Jan'17 Current

Business System Analyst

Project: Frontier
Frontier Communications is a telecommunication based company that required a support to identifying
the gaps in the system and provide the systemic fixes and for migrating the application to Hadoop. Proving
the solution to improve the current process.

Responsibilities:
Involved in different phases of Development life including Analysis, Design, Coding, Unit Testing,
Integration Testing, Review and Release as per the business requirements.
Designed and developed customized web based software solutions for the customers primarily based
on Microsoft technologies.
Developed Tableau data visualization using Cross tabs, Heat maps, Box and Whisker charts, Scatter
Plots, Geographic Map, Pie Charts and Bar Charts and Density Chart.
Used Tableau to generate dashboards and the statistical reports and created a portal using the
Tableau JavaScript API
Preparation of test plans, test cases and execution & reporting. Ability to write test cases and test
scenario, review, run and generate test reports.
Planned meetings, JAD sessions (Joint Application Design), analysis development, test inspections,
and other project meetings throughout product life cycle.
Ability to handle a team of testers while working on multiple deliveries simultaneously.
Used Rally to manage the agile working environment.
Worked on the changes provided by the client using the scrum change management technique.
Participated in the meeting with the management and the developers to schedule and prioritize the
backlogs.
Created Epics, User Stories and allocated the priority for the User stories.
Scheduled the periods for the iterations by involving in the Planning Poker activity.
Worked closely with Business user in Understanding designing and documenting the Functional
testing plan and then Writing, executing, documenting the results and Logging Written ETL test
 specifications including test source data preparation, writing test cases to test Data Completeness,
Data Transformations, Data quality, Performance and scalability.

Checked the hierarchy of the user stories to link with the parent product features and maintained the
flow of data.
Involved in the meeting with scrum master and the analysts to determine the change of priority and
to set the points for the upcoming iterations by monitoring the current planned velocity.
Designed business layer, database layer, and implemented transaction management into the existing
architecture.
Installed and configured Hive and written Hive UDFs.
Creating hive queries for supporting the existing application.
Executed queries using Hive and developed Map-Reduce jobs to analyze data.
Develop batch files for the scripts to automate the process.
Created Stored Procedures to communicate with SQL database.
Developed Cascading style sheets (CSS) for consistent look and feel of the website.
Participated in quality testing the entire application.
Created design documents and user manuals for the application.
Extensive documentation of the work performed.
Close interaction with the existing team members and the project manager to understand the complex
system processes and work on enhancements in minimal time adhering to the stringent deadlines.
Worked closely with business analyst for requirement gathering and translating into technical
documentation.

Environment: Agile, Scrum, Microsoft .Net 4.0/ 3.5, ASP.Net 4.0/3.5, C#, ADO.Net, Hive, Tableau,
SCRUM, XML, Microsoft Enterprise Library 4.0, SQL, Team Foundation Server.

Huon IT, Sydney, Australia Feb '16 Dec '16

Business System Analyst

Project: Davies Collison Cave Application

Davies Collison Cave is a retail Agent company that required an application to collect a report regarding
patents and trademarks from global website from all other countries. The project requirement is to
generate report from the global patent & trademark website and from the local Australian website. The
project also required an application that fetches the data and compares the dates on which patents &
trademark gets enrolled. The company wanted to know their competitors trademark and patent
registration details to step ahead from the others.
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Responsibilities:
Begun the undertaking in its planning phase utilizing the Agile procedure and encouraged a
week-long meeting with the customer and the group to gather business client stories.
Establishing the objectives and scope of the business and its IT systems by talking to the clients
and by doing requirement Elicitation.
Gather requirements for business definition and facilitate JAD/JAR sessions with stakeholders to
refine functional requirement
Developed the data flow diagram, sequence diagram and the Activity diagrams.
Coordination for generating the reports in Tableau and exploring the opportunities for business
growth.
Created adhoc reports to users in Tableau by connecting various data sources.
Handled Tableau admin activities granting access, managing extracts and Installations.
Used Scrum techniques to prioritize the backlogs and process the work load.
Involved in development of business Logic layer and data access layer components
 Assisted with research and reviews of the projects scope to understand why the project has been
initiated
Developed the project using the c#.net for front end application and developed the database
using Hive to manage the data.
Managed the data flow using the xml schema data to retrieve the data from the webpages in to
the database.
Scheduled the data refresh from the websites on the daily basis.
Composed Hive inquiries for information examination to meet the business necessities.
Making Hive tables and dealing with them utilizing Hive QL.
Exported the analyses data to the relational databases using Sqoop for visualization and to
generate reports for the BI team.
Analyzed large amounts of data sets to determine optimal way to aggregate and report on it.
Implemented 3-Tier Architecture and integrated the UI with Data base for data retrieval and
manipulation using NET.
Maintained project documents and shared important links and tutorials, etc with the team using
SharePoint.
Collaborated and provided support to the team by creating project announcements, team
member tasks and alerts using SharePoint.
Created web pages by using ASP.Net, C#, Java Script, and ASP.Net AJAX
Developed Cascading style sheets (CSS) for consistent look and feel of the website.
Participated in quality testing the entire application.
Automatic process for daily reports using Excel Macros.

Environment: Microsoft Office Word, Agile, Scrum, Access, Excel and PowerPoint, MS Visio, Tableau,
Rational Rose, C#. Net, Hive, Microsoft Enterprise Library 4.0, Team Foundation Server, Microsoft .Net
4.0/ 3.5, ASP.Net 4.0/3.5, XML.

Huon IT, Sydney, Australia Apr '14 Feb '16

Junior Business System Analyst

Project: SharePoint Migration

The project was to relocate the heritage applications and sites made in SharePoint 2010 to another office
365. The re-worked plan, execution and customization of the new homestead were required to make a
total Office 365 experience for the clients. Old sites should have been patched up cooperation in office 365
should have been actualized and all information and usefulness must be kept up for every single inward
division of the SharePoint site.

Responsibilities:
Arranged, composed and executed another SharePoint 2013 frame as a team with different
engineers for a relocation venture from a heritage SharePoint 2010 shape and numerous .NET
applications.
Analyses the SharePoint site to identify the gaps that will occur while transferring to the office
365.
Worked closely with directors to break down and comprehend Business prerequisites; assembled
User, Functional and Non-Functional necessities and made an interpretation of the prerequisites
into User Stories for Scrum process utilizing Rally.
Designed, developed, tested, and maintained Tableau functional reports based on user
requirements.
Involved in project development using Agile: An iterative incremental process of software
lifecycle.
Created and prioritized user stories. Sorted user stories into releases and set schedules for the
iterations.
 Used Scrum to prioritize the backlogs and process the work load.
Actively developed Test Plan, Test Design, Test Procedure, Test Case, Test Incident Report, Test
Log and Test Summary Report
Effectively used data blending feature in tableau. Characterized best practices for Tableau report
advancement. Controlled client, client gatherings, and planned occurrences for reports in
Tableau. Executed and tested required queries and reports before publishing.
Involved in writing complex SQL Queries and provided SQL Scripts for the Configuration Data
which is used by the application.
Produced Business Requirement archives (BRD), Functional Specification configuration reports
(FSD) and Functional Requirement Documents (FRD)
Driven different Scrum gatherings with SharePoint group to audit Functional determination and
outline the framework
Created Process Flow Diagram/Activity Diagrams, Test Cases, Use Cases and performed
Functionality testing and Regression testing.
Developed the migration features that are required to be changed in the SharePoint 2010 to
accomplish the migration.
Identified the Silverlight components in SharePoint that required to be modified since the office
365 does not support the Silverlight features.
Executed SQL inquiries to test back end information approval of DB2 database tables in view of
business necessity.

Environment: Tableau, SharePoint Server 2013, SharePoint Designer 2013, .Net Framework 3.5/4.0, C# ,
ASP.Net, Office 365, Office 2010, SQL Server 2012, PowerShell 2.0, Visual Studio 2012, Agile, Rally,
Rational Rose, Requisite Pro.

Tata Consultancy Services, Chennai, India Jun '12 Apr '14

System Analyst

Project: Lloyds Banking Group Insurance

Lloyds Banking group is a UK based bank that required to develop web application to test the credit score
for the bank customers who avail for the credit cards and insurance. The project required collection of
data about the customers from the websites.

Responsibilities:
Involved in analyzing the different phases of Development life including Analysis, Design,
Coding, Unit Testing, Integration Testing, Review and Release as per the business requirements.
Conducted the requirement Elicitation with the client and undergone the software development
life cycle to develop the application.
Involved in brainstorming sessions and provided key points in building the software.
Expertise in using Rally to incorporate the agile working model. Created backlogs by
understanding and analyzing the requirements and prioritized the backlogs to create user stories
for the iterations.
Developed xml schemas to retrieve the data from the xml files.
Used SQL server 2012 to manage the data in the database.
Responsible for creating pages using HTML5, CSS3, and JavaScript.
Created Project log, Activity log and Run logs to maintain the project workflow.
Analyzed the product velocity to monitor the progress of the user stories and the product
features.
Used the Burndown chart to get the knowledge about the product progress and the accepted user
stories.
Participated in quality testing the entire application.
Created design documents and user manuals for the application.
 Documented the project progress using UML, Sequence Diagram and Process Flow Diagram.
Created test cases and performed unit tests before deploying the software.
Performed various testing methodologies to conduct module and integration testing.
Worked on the changes provided by the client using the scrum change management technique.

Environment: Rally, Agile, Rational Rose, HTML5, CSS3, JavaScript, Ajax, .Net Framework 4.0, C#. Net,
SQL Server 2012, Windows XP, XML.

Tata Consultancy Services, Chennai, India Apr '11 Jun '12

Application Developer

Project: Lloyds Banking Group

We develop front end, back end and provide the application as a WIX package deliverables. The unit
testing and test cases are developed for some applications since we do application development,
packaging and testing for some cases.

Responsibilities:
Involved in Software Development Life Cycle like Requirement Analysis, Design,
Implementation and Testing.
Designed use-cases and use-case models to further refine the requirements and understand the
business processes.
Worked in complex Stored Procedures, Scripts utilizing joins, composed Triggers to refresh
information in Audit table when information get refreshed, erased or embedded into their
comparing tables.
Responsible for creating pages using WPF, XAML, MVVP, layouts, controls, templates styles and
Silverlight.
Developed solutions for diverse programming scenarios in C#, employing object oriented
Programming (OOP) concepts such as encapsulation, inheritance, polymorphism and abstraction.
Interact with client to fetch the requirements and communicate with them to accomplish the
required task on priority.
Actualized Context Menu in all the textboxes of the application.
Implemented Microsoft Enterprise Library and ADO.NET to interface with SQL server database
with Silverlight Enabled WCF Service for recovering, manipulating, querying, putting away
information from the database with the Silverlight module.
Made UML outlines and kept in touch with some Technical Design Documents TDD before
actualizing new features.
Hand-coded HTML, JavaScript, Angular JS and CSS for the application, ensuring they were
optimized and user friendly.
Used JavaScript, CSS and HTML in design of web pages and validating user inputs.
Made Custom Controls for textbox, combo-box, checkbox and so forth.
Created and unit test intricate client side interactions with JavaScript.
Hands on Experience in creating Technical Design Document, UML, Process flow Diagram, Data
Flow Diagram.
Composed Unit test cases utilizing Visual Studio test apparatuses.
Involved in unit testing, module testing and integration testing.

Environment: .Net Framework 4.0, C#. Net, SQL Server 2008 R2, MS Access 97, Visual FoxPro, Oracle
Windows XP, PL-SQL, WPF, Visual Studio 2010.

Tata Consultancy Services, Chennai, India Jan '11 Apr '11

Software Developer

Project: Target Point of Sale

Target is a Retail company in USA which has digitized its working environment and wanted to make its
websites more user friendly and attractive. The project requires to build websites for their promotional
deals and coupons. The project also required interactive with the supply chain and SAP team to get the
discussion about the data length and requirements. The website is built, tested with CAT and all other
testing techniques.

Responsibilities:
Understood As-Is business by reading existing documents. Met and interviewed business owners
to gather business rules, functional requirements and non-functional requirements. Did technical
feasibility analysis of requirements.
Made recommendations to business owners on various requirements.
Designed use-cases and ER models to further refine the requirements and understand the
business processes.
Created web pages using ASP.Net, C#, Java Script.
Strong knowledge in .Net Frame Work Unit Testing, Integration testing for modules coded.
Experienced in creating rich user interface on the web using HTML, DHTML, Master Pages, CSS
and Java Script.
Experience with SQL server 2008 and Wrote SQL Queries/ Stored Procedures
Implemented 3-Tier Architecture and integrated the UI with Data base for data retrieval and
manipulation using NET.
Designed business layer, database layer, and implemented transaction management into the
existing architecture.
Installed and modified website menus on website templates.
Developed and implemented websites utilizing HTML technologies.
Database design, writing stored procedures & queries.
Implemented entire backend of the application in C#.NET, using various object oriented features
like classes, interfaces, inheritance, polymorphism and Multi-threading.
Designed and developed business components using C#.Net 2.0
Worked with performance tuning in .Net and Reporting Services.
Worked with ASP.Net Web Parts, Navigation Control, User Controls, and Master
Identified the database entities and generated the ADO.Net Entity Data model.
Developing ASP.Net Master Pages.

Environment: .Net Framework, C#, ASP.Net, ADO.Net, IIS, SQL Server 2008, SQL Server Management
Studio, SQL, T-SQL, Java Script, Windows server 2003.

Tata Consultancy Services, Chennai, India Aug '10 Jan '11

Trainee Web Developer

Project: Trouble Ticket Management Tool-TCS Internal

Trouble Ticket Management Tool is an online portal for the telecom customers, proving a platform to raise
their issues related to the services provided by the company. This issue enrollment is done in the form of
ticket by which the company can resolve the issue and provide a better service to their customers.
This application was given for the training process perspective. It was developed from the scratch
involving documentation, UI design, backend and core Asp.net C# coding along with SQL Database.

Responsibilities:
Involved in the requirement gather and application development for the initial Training
program.
 Involved in creating the web application using the three-tier architecture using the .Net
framework.
Used ADO.NET objects such as Data Reader, Dataset and Data Adapter for consistent access to
SQL
Server 2005 data sources.
Used JavaScript, Angular JS and Validation controls to validate the input Data.
Extensively used Cascading Style Sheets and Java Scripts for browser compatibility.
Ajax Toolkit is used in application to create rich, interactive web pages.
Regression testing for every life cycle of Software development.

Award:
Awarded as Best Performer among the trainee associates, rated 4 on the scale of 5.

Environment: .Net Framework 4.0, C#. Net, SQL Server 2008 R2, AJAX, Visual Studio 2010, JavaScript,
MS Office

EDUCATION

Bachelor of Technology in Information Technology SASTRA University

MBA in Information Technology and Strategic Management University of Technology Sydney