Alessandra Gonzalez Callan

8300 Baltimore Avenue, College Park, MD 20740

Phone: 240-593-3396 E-Mail: alessandra277@yahoo.com
https://alessgonzalezcallan.wordpress.com

Education
Bachelor of Arts: Communications, Public Relations Graduation Date: May, 2018
Bachelor of Arts: Spanish Graduation Date: May, 2018
University of Maryland- College Park, MD

Career Development Experience

Online Communications Intern 06/2017 to Current

University of Maryland- Education Abroad- College Park, MD

Initiated and developed the Social Media Ambassadors program by recruiting students, managing policies and
procedures, serving as primary liaison with enrolled students, reviewing posts, coordinating posting schedule as
well as managing incentive system

Presented a communications panel at the UMD Social Conference focused on social media strategies

Develop and publish content for all social media accounts focused on office updates, program and student
features, job and internship highlights and campus events

Assist with student interviews conducted for promotional office videos and edit final version of the project

Initiate office campaigns that combine social media presence and in-person outreach activities

Translate Spanish-written academic documents to English

North Campus Facility Supervisor 12/2016 to Current

University of Maryland- University Recreation and Wellness- College Park, MD
Manage 25 employees over five recreational departments to ensure all operations run efficiently

Conduct a three-round intensive interview process for potential employees then facilitate their orientation and
training course

Offer excellent customer service by guiding tours, assisting injuries and compiling facility audits

North Campus Facility Staff 08/2015 to 12/2016

University of Maryland- University Recreation and Wellness- College Park, MD
Advertise recreational services and facility events through promotional videos and newsletters

Conduct hourly audits and counts to update online database for patron check-ins

Provide service to facility patrons by enforcing admissions policies and facility rules, issuing equipment and
answering questions

Relevant Skills
Native Spanish speaker Adobe Photoshop Meltwater

Adobe InDesign Adobe Illustrator Hoot Suite