EXECUTIVE SUMMARY

Time management refers to a range of skills, tools, and

techniques used to manage time when accomplishing specific tasks,
projects and goals. This set encompass a wide scope of activities, and
these include planning, allocating, setting goals, delegation, analysis of
time spent, monitoring, organizing, scheduling, and prioritizing. Initially
time management referred to just business or work activities, but
eventually the term broadened to include personal activities also. A time
management system is a designed combination of processes, tools and
techniques.
Some authors (such as Stephen R. Covey) offered a categorization
scheme for the hundreds of time management approaches that they
reviewed

1
 OBJECTIVE OF THE STUDY
To study the Time Management System at BHARTI AXA.

To study the various effects of Time Management in an Organization

To find the basic reason behind delay, leave etc, amongst the employees.

2
 INTRODUCTION
You are probably here because you want to make the most of your time.
You recognize that time is a unique and precious resource that you need
in order to do your work, accomplish your goals, spend time with your
loved ones, and enjoy everything that life has to offer.
Perhaps you have a heavy workload and want to find ways to become
more effective so you can get more done in less time.
Maybe you feel overwhelmed or stressed out and want to find ways to
do less and enjoy more. Or maybe you simply want to feel more focused
and in control of your time, instead of feeling like you rush madly from
one activity to the next until you fall into bed exhausted every night.
Benjamin Franklin said, Do you love life? Then do not squander time,
for that's the stuff that life is made of.
Whatever your reasons, you came to the right place. Here you'll find
tons of resources, ideas and suggestions to help you improve your time
management skills, increase your productivity and make much better
use of your time.

3
Definition: Time management is a set of principles, practices, skills,
tools, and systems that work together to help you get more value out
of your time with the aim of improving the quality of your life.

In arriving at a definition of time management, it is important to note

that time management is a broad subject that covers many different
areas from your day-to-day actions to your long term goals. Some of the
skills associated with time management include planning, prioritizing,
goal setting, scheduling, and managing your workload. A good time
management system integrates all these different skills using a
consistent set of tools designed to work well with each other.

4
 COMPANY PROFILE
INTRODUCTION TO COMPANY

Bharti AXA Life Insurance Company Ltd.

Bharti AXA Life Insurance is a joint venture between Bharti, one of Indias
leading business groups with interests in telecom, agri business and retail, and
AXA, world leader in financial protection and wealth management. The joint
venture company has a 74% stake from Bharti and 26% stake of AXA.
The company launched national operations in December 2006. Today, it has
over 5200 employees across over 12 states in the country. Our business
philosophy is built around the promise of making people "Life Confident".
As we expand our presence across the country to cater to your insurance and
wealth management needs with our product and service offerings, we continue
to bring 'life confidence' to customers spread across India. Whatever your plans
in life, you can be confident that Bharti AXA Life will offer the right financial
solutions to help you achieve them.

The Joint Venture BHARTI and AXA

BHARTI
Bharti Enterprises is one of Indias leading business groups with interests in telecom,
agri business, insurance and retail. Bharti has been a pioneering force in the telecom
sector with many firsts and innovations to its credit. Bharti Airtel Limited, a group
company, is one of Indias leading private sector providers of telecommunications
services with an aggregate of 60 million customers, spanning mobile, fixed line,
broadband and enterprise services. BhartiAirtel was ranked amongst the best
performing companies in the world in the Business Week IT 100 list 2007. Bharti

5
Teletech is the countrys largest manufacturer and exporter of telephone terminals.
Bharti has a joint venture with ELRo Holdings India Ltd. FieldFresh Foods Pvt. Ltd -
for global distribution of fresh fruits and vegetables. Bharti also has a joint venture -
Bharti AXA Life Insurance Company Ltd. - with AXA, world leader in financial
protection and wealth management. Bharti has recently forayed into the retail business
under a company called Bharti Retail Pvt. Ltd. It also has a joint venture Bharti Wal-
Mart Private Limited with Wal-Mart, for wholesale cash-and-carry and back-end
supply chain management operations.

AXA Group
AXA Group is a worldwide leader in Financial Protection. AXA's operations are diverse
geographically, with major operations in Western Europe, North America and the
Asia/Pacific area. AXA had Euro 1,315 billion in assets under management as of
December 31, 2006. For full year 2006, IFRS revenues amounted to Euro 79 billion, IFRS
underlying earnings amounted to Euro 4,010 million and IFRS adjusted earnings to Euro
5,140 million.
The AXA ordinary share is listed and trades under the symbol AXA on the Paris Stock
Exchange. The AXA American Depository Share is also listed on the NYSE under the
ticker symbol AXA.

Bharti AXA Life Insurance

Vision
To be a leader and the preferred company for financial protection and wealth
management in India.

6
Values
Professionalism

Innovation

Team Spirit

Pragmatism

Integrity

Professionalism:-A professional is a collegial discipline that regulates itself by

means of mandatory, systematic training. It has a base in a body of technical and
specialized knowledge that it both teaches and advances it sets and enforces its
own standards and it has a service rather than a profit orientation, enshrined in
a code of ethics.

Innovation: -Innovation . . . is generally understood as the successful

introduction of a new thing or method . . . Innovation is the embodiment,
combination, or synthesis of knowledge in original, relevant, valued new
products, processes, or services.

Team Spirit :-team spirit is the spirit of a group that makes the members want
the group to succeed

Pragmatism:-Pragmatism is the philosophy of considering practical

consequences and real effects to be vital components of meaning and truth.

Integrity: -Integrity is consistency of actions, values, methods, measures,

principles, expectations and outcome. As a holistic concept, it judges the quality
of a system in terms of its ability to achieve its own goals.

7
 Innovation
Professionalism Pragmatism

VALUE OF
BHARTI AXA
LIFE

Team Spirit Integrity

8
 STRATEGY

To achieve a top 5 market position in India through a multi-distribution, multi-

product platform
To adapt AXA's best practice blueprints as a sound platform for profitable
growth
To leverage Bharti's local knowledge, infrastructure and customer base
To deliver high levels of shareholder return
To build long term value with our business partners by enhancing the
proposition to their customers
To be the employer of choice to attract and retain the best talent in India
To be recognized as being close and qualified by our customers

9
 MAJOR PLAYERS IN THE LIFE INSURANCE INDUSTRY IN INDIA

Life Insurance Corporation of India (LIC)

Life Insurance Corporation of India (LIC) was established on 1 September 1956 to

spread the message of life insurance in the country and mobilise peoples savings for
nation-building activities. LIC with its central office in Mumbai and seven zonal offices
at Mumbai, Calcutta, Delhi, Chennai, Hyderabad, Kanpur and Bhopal, operates through
100 divisional offices in important cities and 2,048 branch offices. LIC has 5.59 lakh
active agents spread over the country.

The Corporation also transacts business abroad and has offices in Fiji, Mauritius and
United Kingdom. LIC is associated with joint ventures abroad in the field of insurance,
namely, Ken-India Assurance Company Limited, Nairobi; United Oriental Assurance
Company Limited, Kuala Lumpur; and Life Insurance Corporation (International), E.C.
Bahrain. It has also entered into an agreement with the Sun Life (UK) for marketing unit
linked life insurance and pension policies in U.K.

In 1995-96, LIC had a total income from premium and investments of $ 5 Billion while
GIC recorded a net premium of $ 1.3 Billion. During the last 15 years, LIC's income grew
at a healthy average of 10 per cent as against the industry's 6.7 per cent growth in the
rest of Asia (3.4 per cent in Europe, 1.4 per cent in the US).

LIC has even provided insurance cover to five million people living below the poverty
line, with 50 per cent subsidy in the premium rates. LIC's claims settlement ratio at 95
per cent and GIC's at 74 per cent are higher than that of global average of 40 per cent.
Compounded annual growth rate for Life insurance business has been 19.22 per cent
per annum

10
 INSURANCE PRODUCTS OF BHARTI AXA

Individual Plans :

Bharti AXA Life Guarantee Builder

A Unit Linked Guarantee Plan

Guarantee Builder provides you with a comfort factor on your investments and you can
be sure that this comfort factor keeps building year-on-year. It's a solid investment plan
that lets you achieve your long-term goals by investing in a mix of debt and equities,
while providing a Guaranteed Maturity Value over 15 years. What's more, you need not
worry about your family's security as it has a strong life insurance protection
embedded.

Bharti AXA Life Bright Stars

A Unit Linked Child product.

Bharti AXA Life Bright Stars provides a launch pad for your childs bright future. What
else, You also have Jumpstart benefit which is paid out at maturity along with Policy
Fund Value, which enables your child to explore more career options.

Bharti AXA Life Spot Suraksha

Spot Suraksha helps you create a pool of wealth to meet your long-term needs, with an
added advantage of simplified buying process

Bharti AXA Dream Life Pension

A Unit Linked Pension Product

Dream Life Pension, Bharti AXA Life Insurance's unique pension product ensures that
your retirement life is your Dream Life.

Live your Dreams! Be Life Confident.!

Bharti AXA Life AspireLife

Unit Linked Endowment Product.

11
Aspire Life helps you create a pool of wealth to meet your long-term needs, while also
providing you adequate protection in case the need arises.

Bharti AXA Life InvestConfident

Unit Linked Single Premium Product.

You have always strived hard to achieve the best for you and your loved ones, so when
it comes to making an investment decision, we know that you would expect the best
from it too.

Bharti AXA Life WealthConfident

A unit-linked investment cum protection policy.

Your wealth, your status ensures that you get preferential status wherever you go. So
why shouldn't your money get the same?

Bharti AXA Life FutureConfident

A unit-linked policy which offers comprehensive protection along with wealth creation
in the long term.

Bharti AXA Life FutureConfident II

A unit-linked product which offers enhanced protection along with wealth creation in
the long term.

Bharti AXA Life SaveConfident

Traditional money back insurance product for long term savings.

Your changing life stages decide your financial milestone planning. When you foresee
intermittent financial requirements in the years to come, like regular expenses related
to your childs education, liquidity becomes a key aspect of your planning along with
long term savings, and protection for your family.

Bharti AXA Life SecureConfident

A Long Term Life Insurance.

12
All of us desire to maximize the happiness for our family at all times, irrespective of the
circumstances. The thought of unfortunate events befalling us may cause us anxiety
about providing a secured happiness to our loved ones.

Group Plans :

Bharti AXA Life - CreditSecure

Bharti AXA Life CreditSecure is a group product, offering life insurance coverage to
customers of financial institutions who have availed of a loan. CreditSecure is
comprehensive solution that helps protect your customers assets and savings in the
unfortunate event of death.

Bharti AXA Life - Sanjeevani

Sanjeevani is a single premium group term life insurance product, offering protection to
your family.

Bharti AXA Life - Swasthya Sanjeevani

SwasthyaSanjeevani is a single premium group critical illness product, providing

comprehensive protection against 6 critical illnesses.

Bharti AXA Life - Sanjeevani

Sanjeevani is a single premium group term life insurance product, offering protection to
your family.

Bharti AXA Life Mortgage Credit Shield

Mortgage Credit Shield is a Group Product that provides coverage to people who have
availed of a Mortgage\ Home loan\ Home equity loan from an Institution/Bank.

Bharti AXA Life Credit Shield

Credit Shield is a Group Product that provides coverage to people who have availed of a
loan for 1 to 5 years from Group Policyholder.

Bharti AXA Life Life Shield

Life Shield is a single premium group term life insurance product.

13
3.3 Organisational structure of the company:

Oraganisational structure of Bharti Axa is consisting of three vertical segments.

i.e.

Sales( B A Model)
Operation
Training

sales
MD

(COUNTRY HEAD)

(ZONAL HEAD)

(REGIONAL HEAD)

CLUSTER HEAD CLUSTER HEAD

MANAGER MANAGER INCHARGE

INCHARGE

(BUSINESS ASSOCIATE) BA- BA- MANAGER

MANAGER

14
 Operation (COUNTRY HEAD)

ZONAL BRANCH OPERATION

HEAD

(ZONAL HEAD)

(REGIONAL HEAD)

CLUSTER MANAGER CLUSTER MANAGER

BRANCH OPERATION BRANCH OPERATION

MANAGER EXECUTIVE
Training
(COUNTRY HEAD)

(ZONAL HEAD)

(REGIONAL TRAINING MANAGER)

CLUSTER TRAINING CLUSTER TRAINING

MANAGER MANAGER

BRANCH TRAINING BRANCH TRAINING

MANAGER MANAGER

15
 CONCEPTUAL BACKGROUND

The important point is that time management is not necessarily about

getting lots of stuff done, because much more important than that is
making sure that you are working on the right things, the things that
truly need to be done.
Smart time managers know that there is much more to do than anyone
could possibly accomplish. So instead of trying to do it all, smart time
managers are very picky about how they spend their time.

They choose to focus and spend their time doing a few vital projects that
will really make a difference, rather than spending all their time doing
many trivial things that don't really matter all that much.

If you become a good time manager, youll not only get a lot more done
in less time, but youll feel more relaxed, focused and in control of your
life.

Youll be able to use your time in a much more balanced and effective
way , and youll be able to make time for the people and activities that

16
you love. When you get to the end of a busy day, youll feel a strong
sense of accomplishment from everything that you actually got done.

Improving your time management skills can even help you get better
results by doing less work, because you're focusing on the things that
really matter rather than all the low-priority busywork that just keeps
you busy.

IMPORTANCE OF TIME MANAGEMENT

Time management is a set of principles, practices, skills, tools, and

systems that help you use your time to accomplish what you want.

Why Is Time Management Important?

Here are the top reasons why time management is of great importance to
your personal and career success:
1. Time is limited. Time is a very special resource in that you cannot
store it or save it for later. Everyone gets the exact same amount of time
each and every day. If you don't use your time wisely, you can never get
it back.
2. Time is scarce. Most people feel like they have too much to do and
not enough time. Lack of time is blamed for everything from not getting
enough exercise, poor finances, unachieved goals, too much stress, bad
relationships, and even an unfulfilled life. Time management helps you
use the time that you do have in better ways.
3. You need time to get what you want out of life. You need time to
do almost anything worthwhile in life. Waiting for more free time is a
loosing game that almost never results in getting time for what you

17
want. You need to learn how to make time for the things that are
important to you. Even if you can only afford to give a small amount of
time each week to your goals, you'd be surprised at how much progress
you can make.
4. You can accomplish more with less effort. When you become more
productive using improved time management skills and tools, you can
accomplish more with less effort. Reducing wasted time and effort gives
you even more productive time throughout the day. Both of these allow
you to make time for a wide range of activities that bring more balance
and fulfillment to your life.
5. Too many choices. In this day and age, there are so many ways you
can spend your time, that you need some sort of plan to make intelligent
choices.
Time management helps you make conscious choices so you can spend
more of your time doing things that are important and valuable to you.

STEPS INVOLVED

1. Have a vision
2. Based on the vision, set priorities
3. Based on the priorities, throw away all activities which do not
fit

1. Have a vision
First of all, you must have vision. What is the purpose of your life?
What is the main goal of your life as a whole? You should be able to
answer these questions if you want to have effective time management.
Why? Because the effectiveness of your time is calculated based on your

18
vision. We can take analogy from sport. In basketball, the effectiveness
of the time is measured by how many points a team scores and how
many points it can prevent the opponent to score. This is because the
vision or the goal in basketball is winning the game by scoring more
points than your opponent. The vision is clear so we know how to
measure time effectiveness is basketball. The same thing applies to life.
How can you measure your effectiveness if you do not know the purpose
of your life in the first place?

2. Based on the vision, set priorities

Priorities flow naturally from your vision. Again in basketball,
since the goal is to win the game by scoring more than the opponent,
then the priorities are: a. Score as much as possible, and b. Prevent the
opponent from scoring.
If you know your vision, you can easily set your priorities. Its because
you already have a clear standard of measurement. You will prioritize
activities which lead to your vision. The better an activity takes you to
your vision, the higher the priority you give to it.

3. Based on the priorities, throw away all activities which do not

fit
Here is the last step. Simply throw away all activities which do not
fit your priorities and you are left with only those activities which lead
you to your vision. Very simple, isnt it? This step prevents you from
being distracted by activities which may sound interesting, but actually
doesnt help you achieve your life purpose.

19
Time management starts with being focused on what you are doing in
the moment. There are even some people who will argue that technically
there is no possible way to multi-task because you can literally only
perform one task at a time. Either way youd like to look at it, time
management is a skill that you must master no matter what your
profession or age.
Some people will tell you that time management is all about creating a
list of things that must be done, scheduling every moment of your day,
setting goals, and prioritizing your tasks. Although these concepts are at
the core of time management, there are many other factors that come
into play as well such as decision making and critical thinking.

The Pareto principle, also known as the 80-20 rule, states that for many
events, approximately 80% of the effects come from 20% of the causes.
The concept was developed by Joseph Juran who named it after an
Italian economist Vitfredo Pareto who observed that 80% of the land in
Italy was owned by 20% of the population. Theres nothing really special
about the number 80. In fact, in most business principles youll see that
ratio. Its mainly used to emphasize just how much is lost, or gained
with time management.

Whether you are looking at time management from a personal level, a

business level, or as a general way of life, there is one constant: time
management is about getting results and not necessarily being busy.
There is a huge difference between those two ideas. Have you ever seen
someone in your office (or perhaps a friend or spouse) who seems to
constantly be running around fretting about all the work they have to
complete? They look really busy and in fact they are. But their time

20
management skills could be lacking. At the end of the day, I can almost
guarantee that person has not accomplished as much as they should
have or could have had they implemented a time management program.
One way to start to manage your day is to understand that every person
has a natural cycle. Are you a morning person, or a night person? Are
you ready for a nap by 3:00 PM? That is your natural cycle. If youre a
night person, you shouldnt be trying to handle your most important or
your hardest tasks during the morning when you are least likely to be
able to think clearly or act decisively.

In order to start prioritizing your day, you also have to stop thinking of
NO as a dirty word. If you take on a project that you cant do, or one in
which you dont have the time to do then you are not helping that
person out. You are going to produce less than stellar results!

Put the Getting Things done mentality into motion. If it takes less than
2 minutes to do then do it! Remember, 2 minutes is just an arbitrary
number. It could have 5 minutes, 7 minutes, etc. If itll take longer than
2 minutes to accomplish, then you need to decide if its something you
should do, or if it can be done by someone else. If it must be done by
you place it into one of three piles. The first pile contains tasks that will
only take one step to complete. The second pile contains things that will
take two or more steps to do. And the third pile contains things that are
for reference. Everything else should be tossed out to the trash!

21
 RESEARCH METHODOLOGY
The, Study was designed to analyze the training needs of the staff
of the Company after identifying; the Universe i.e., the total employees of
BRBRAITT, BHARTI AXA.. Attempt was made to select sample, which
would truly represent the universe.

Data Collection:

The study is concerned with the analysis of the training needs of

the university which itself is a complex topic. Thus, it is necessitated the
need of primary as well as secondary data

PRIMARY DATA:

A field survey i.e., survey was conducted at the, University for

collection of primary data" The training needs assessment was done by
soliciting employee's opinions through a survey questionnaire. The
Researcher with reference to the questionnaire interviewed the
respondents. The method was suitable, as the researcher knew exactly
what he wanted to know from the respondents.

SECONDARY DATA:

Some published information in books, articles and Pamphlets and

through the site of BHARTI AXA group has been used to support the
study.

QUESTIONNAIRE DESIGNING:

This involves data collection by asking questions to the

respondents. This questionnaire was designed carefully through

22
application of principles, common sense, and concern for respondents,
concepts for needed information.

SAMPLING PLAN:

The company has a population of 70 Manpower employed. For

carrying out any research study on any subject, its difficulty to cover
such a large population. This sampling plan was to be decided for a
meaningful conclusion. It was through proper to cover a small
percentage of the population in various divisions.

SAMPLE SIZE SELECTION:

No statistical technique was applied to determine the sample size.

For this survey, the sample size selected was 70.

23
 ANALYSIS AND INTERPRETATION
Q1. What is the longest time period you average in a day without any
interruption ?

0-15 min
15-30 min
30-45 min
More than 45 min.

0-15 min 15-30 min 30-45 min More than 45 min.

13%

12%

60%
15%

Interpretation :

60% of the respondents said 0-15 Min, 15% of the respondents said 15-30
min, 12% said 3-45 min, 13% said More than 45 minutes.

24
Q2. How often do you take work home ?

Almost every night

Once or twice a week
Seldom
Almost never

Amost every night Once or twice a week Seldom Amost never

18%

41%

32%

9%

Interpretation :

18% of the respondents said Almost every night, 32% said Once or twice a
week, 9% said Seldom, Almost never 41%.

25
Q3. How often you are interrupted by people ?

Too much
Quite Often
Many times
Occasionally

45%

45%

40%

35%
25%
30%

25%
15% 15%
20%

15%

10%

5%

0%
Too much Quite Often Many times Occassionally

Interpretation :

15% of the respondent said too much, 25% said quite often, 45% said many
times, 15% said occasionally.

26
Q4. How do you approach detailed work ?

I enjoy it
Do you much as I can
Delegate most of it
Delegate some of it

I enjoy it Do you much as I can Delegate most of it Delegate some of it

30%

45%

10%

15%

Interpretation :

45% said Delegate some of it, 10% said do you much as I can, 10% said
delegate most of it, 45% said delegate some of it.

27
Q5. Do you have an priority system for activities, task and projects?

Never
Whenever asked by the boss
Sometimes
Yes

Never
Whenever asked by the boss
Sometimes
Yes

Interpretation :

45% said Delegate some of it, 10% said do you much as I can, 10% said
delegate most of it, 45% said delegate some of it.

28
6. How often do you require extension of your own deadlines

Fairy often
Occasionally
Once in a while
Never

Never 19%

Once in a while 15%

Occasionally 20%

Fairy often 46%

19% said Never, 15% said Once in a while, 20% said occasionally, 46% said
fairy often

29
Q7. How much flexibility do you generally build in your schedule ?

None
Little
Some
A lot

30%

25% 25%

20%

None Little Some A lot

20% said None, 30% said Little, 25% said Some, 25% said a lot.

30
 FINDINGS OF THE STUDY
60% of the respondents said 0-15 Min, 15% of the
respondents said 15-30 min, 12% said 3-45 min, 13% said
More than 45 minutes.
18% of the respondents said Almost every night, 32% said
Once or twice a week, 9% said Seldom, Almost never 41%.
15% of the respondent said too much, 25% said quite often,
45% said many times, 15% said occasionally.
45% said Delegate some of it, 10% said do you much as I can,
10% said delegate most of it, 45% said delegate some of it.
45% said Delegate some of it, 10% said do you much as I can,
10% said delegate most of it, 45% said delegate some of it.
30% said Never, 20% said Once in awhile, 30% said Most of
the time, 20% said Yes.
45% said Never, 19% said Once a week, 21% said two or three
times a week, 15% said almost everyday.
60% said 10%, 40% said 35%, 20% 49%, 6% almost nill.

31
 SUGGESTIONS
1. Write things down

A common time management mistake is to try to use your memory

to keep track of too many details leading to information overload.

2. Prioritize list

Rate your tasks into categories using the ABCD prioritization

system described in the time management course.

3. Plan your week

Taking the extra time to do this will help increase your productivity
and balance your important long-term projects with your more
urgent tasks.

4. Carry a notebook

Carry a small notebook with you wherever you go so you can

capture your thoughts.

5. Think before acting

Before committing to a new task, stop to think about it before you

give your answer. This will prevent you from taking on too much
work.

32
6. Continuously improve yourself

Make time in your schedule to learn new things and develop your
natural talents and abilities.

7. Think about what you are giving up to do your regular

activities

It is a good idea to evaluate regularly how you are spending your

time.

8. Use a time management system

Using a time management system can help you keep track of

everything that you need to do, organize and prioritize your work,
and develop sound plans to complete it.

9. Avoid attempting to do too much

While it is good to balance important long-term projects with

urgent tasks, you can take this too far.

33
 LIMITATION

Due to limited time it was not possible to make detail study to

get more accuracy.

The study is being done on sample basis (i.e. few numbers of

people are taken from the whole group for study) and therefore
the reliability of the conclusion is limited up to the study done
from that sample only.

What ever past data that are made available by the personnel
department were assumed to be true and interpretation and
conclusion are made concerning to them.

34
 CONCLUSION

It is said that time and tide waits for none so our

attempts would be to make the best use of time and

prevent others from wasting our time too.. It summarizes

as to what causes us to waste our time and suggests

solutions to save time as much as possible. It also offers

tips to make the best use of time. As with all the precious

resources, time is a scarce resource. The wisdom lies in

making the most of it.

35
 BIBLIOGRAPHY

1. Organizational Behavior (Human Behavior at work)

-John W. Newstorm
[Tata McGraw-Hill Publishing Company limited]

2. Personnel Management
-Dr.C.B.Mamoria & S.V.Gankar
[Himalaya Publishing House]
3. www.wikipedia.com
4. www.google.com

36
 QUESTIONNAIRE

What is the longest time period you average in a day without any
interruption ?
0-15 min
15-30 min
30-45 min
More than 45 min.

How often do you take work home ?

Almost every night
Once or twice a week
Seldom
Almost never

How often you are interrupted by people ?

Too much
Quite Often
Many times
Occasionally

How do you approach detailed work ?

I enjoy it
Do you much as I can
Delegate most of it
Delegate some of it

Comment on mail handling in your area ?

Since we get a lot of mail, it takes quite some time for me.
My secretary does this whole job.
It takes around one hour for me to do the job .
My secretary handels, distributes, sort out priority letters and
ans. The route ones.

37
Do you have an priority system for activities, task and projects?
Never
Whenever asked by the boss
Sometimes
Yes

Do you make a daily list of think to do ?

Never
Once in a while
Most of the time
Yes

How many meetings do you attend each week that have there or
more people ?

More than 15
10-15
05-10
01-05

Do you schedule uninterrupted quite time for yourself ?

Never
Once a week
Two or three times a week
Almost everyday

To what extend do you land doing you subordinate work ?

60%
40%
20%
Almost Nil

38
SGBM ITS COLLEGE PATAN JABALPUR (M.P.)

A
PROJECT REPORT ON

STUDY OF TIME MANAGEMENT AT BHARTI AXA,

JABALPUR

IN PARTIAL FULLFILLMENT FOR THE AWARD OF DEGREE OF

MASTER OF BUSINESS ADMINISTRATION
IN RANI DURGAVATI VISHWAVIDHYALYA JABALPUR

UNDER THE GUIDANCE OF SUBMITTED BY

Ms. PREETI LAMBA SUPRIYA LAKHERA
4th
ASST. PROFESSOR MBA sem
Enrol-BC/26251

SGBM ITS COLLEGE PATAN ROAD, JABALPUR

SESSION 2014-15

39
SGBM ITS COLLEGE PATAN JABALPUR (M.P.)

CERTIFICATE

This is to certify that Mr.Ratnesh Kumar Soni MBA IV Sem student of SGBM, ITS,
COLLEGE, JABALPUR has prepared the project titled STUDY OF TIME
MANAGEMENT AT BHARTI AXA JABALPUR Jabalpur which is being
submitted herewith for the practice of Partial fulfillment of Master of Business
Administration RANI DURGAWATI VISHWAVIDYALAY Jabalpur for the year
2013-2014.

It has been duly completed as record of bonafide work in practice of, (HR)
SGBM ITS COLLEGE PATAN Jabalpur, (M.P.)

(Principal)

SGBM ITS
Jabalpur

40
 CERTIFICATE

This is to certify that the Project Report entitled STUDY OF TIME

MANAGEMENT AT BHARTI AXA JABALPUR which is being submitted

herewith for the award of the degree of Masters of Business Administration, RANI

DURGAWATI VISHWAVIDYALAY Jabalpur is the result of the original research

work completed by SUPRIYA LAKHERA (MBA 4th Sem) under my supervision and

guidance.

Ms. Preeti Lamba

Asstt Professor
SGBM, ITS

Date:-

Place: JABALPUR

41
 DECLARATION

I Ratnesh Kumar Soni do hereby declare that the project entitled

STUDY OF TIME MANAGEMENT AT BHARTI AXA, JABALPUR
Carried at BHARTI AXA Jabalpur is an original work carried out by me
under the guidance of Mrs. NIDHI JAIN in partial fulfillment of Master Of
Business Administration during academic year.
All the data represented in this project is true and correct to the best of my
knowledge and belief. This work has not been submitted for any other degree
exam elsewhere.

SPRIYA LAKHERA
MBA 4th Sem
Place: JABALPUR

Date:

42
 TABLE OF CONTENT

S.No TOPIC Page no.

1. Executive Summary
2. Objectives of Research
3. Introduction
4. Company profile

5. Conceptual Background

6. Research Methodology

7. Data analysis interpretation & presentation

8. Observation and findings

9. Suggestions and recommendations

10. Limitations

11. Conclusion

12. Bibliography

43