# Section

1 NA

2 3.3 Emirates Transport Users

3.4 - Functional Requirements,

3 1.1 Geographical Information
System (GIS) mapping and zoning

3.4 - Functional Requirements,

4 1.1 Geographical Information
System (GIS) mapping and zoning

3.4 - Functional Requirements,

5 1.1 Geographical Information
System (GIS) mapping and zoning

3.4 - Functional Requirements,

6 1.1 Geographical Information
System (GIS) mapping and zoning

3.4 - Functional Requirements,

7 1.1 Geographical Information
System (GIS) mapping and zoning

3.4 - Functional Requirements,

8 1.1 Geographical Information
System (GIS) mapping and zoning

9 3.4 Functional Requirements

3.4 - Functional Requirements,

10 1.1 Geographical Information
System (GIS) mapping and zoning

3.4 - Functional Requirements,

11 1.1 Geographical Information
System (GIS) mapping and zoning

3.4 - Functional Requirements,

12 1.1 Geographical Information
System (GIS) mapping and zoning

13 3.4 - Functional Requirements ,

1.2 Student to School mapping

14 3.4 - Functional Requirements ,

2.1 Route Planning Configuration
15 3.4 Functional Requirements

16 3.4 - Functional Requirements ,

2.1 Route Planning Configuration

17 3.4 - Functional Requirements ,

2.1 Route Planning Configuration

18 3.4 - Functional Requirements ,

2.1 Route Planning Configuration

19 3.4 - Functional Requirements ,

2.1 Route Planning Configuration

20 3.4 - Functional Requirements ,

2.2 Run & Route Design and Optimization.

21 3.4 - Functional Requirements ,

2.2 Run & Route Design and Optimization.
22 3.4 - Functional Requirements ,
2.2 Run & Route Design and Optimization.

3.4 - Functional Requirements ,

23 3.1 Run & Route Schedule
Configuration

3.4 - Functional Requirements ,

24 3.1 Run & Route Schedule
Configuration

3.4 - Functional Requirements ,

25 3.1 Run & Route Schedule
Configuration

3.4 - Functional Requirements ,

26 3.1 Run & Route Schedule
Configuration

27 3.4 - Functional Requirements ,

3.2 Allocation of Vehicle
28 3.4 - Functional Requirements ,
3.3 Allocation of Crew

3.4 - Functional Requirements ,

29 3.5 Informing crew of
assignment

3.4 - Functional Requirements ,

30 3.6 Load run/route plan and
schedule into to bus

3.4 - Functional Requirements ,

31 3.6 Load run/route plan and
schedule into to bus

32 3.4 Functional Requirements

33 3.4 Functional Requirements

34 4. General Requirements
4.6 Private Operators Access

35 3.5 Technical Requirements

36 3.5 Technical Requirements

37 3.5 Technical Requirements

38 3.7 Integration Requirements

39 3.7 Integration Requirements

40 3.7 Integration Requirements

41 3.7 Integration Requirements

42 3.7 Integration Requirements

43 3.8 Technology Infrastructure & Network

Requirements

44 3.10 Maintenance & Support Requirements

45 3.10 Maintenance & Support Requirements

46 3.11 Project Management, Implementation

Approach & Project Team Requirements

47 3.6 General Software & Hardware

Requirements
Page # RFP Text

NA NA

8 (RFP 7) School Transport Department users.

1.1.7 GIS should include the data from traffic
9 (RFP 8) department for flow of traffic during school timings for
run, route optimization

1.1.4 Ability to support customized GIS layers for

9 (RFP 8) ET operations

1.1.5 Ability to retrieve location area population data

9 (RFP 8) for each zone

1.1.6 Ability to calculate student population data per

9 (RFP 8) defined GIS zone.

1.1.8 Ability to integrate with weather data for run,

9 (RFP 8) route creation

Using the same devices which is already installed in

9 (RFP 8) the vehicles , no need for new devices to be installed .

The importance of strengthening the system for the

9 (RFP 8) safety of students based on different KPIs .
The system should use up to date maps and what the
9 (RFP 8) local municipalities are using

The system should use up to date maps and what the

9 (RFP 8) local municipalities are using

The system should use up to date maps and what the

9 (RFP 8) local municipalities are using

1.2.1 Based on available school data (location,

capacity, etc.), defined GIS zones, and student
population per zone, the system shall be able to
9 (RFP 8) automatically map students to schools within the same
define zone.

2.1.1 Ability to define bus stations and location of

10 (RFP 9) bus stations
 2.1.5 Ability to integrate with performance
management system to automatically retrieve
10 (RFP 9) run/route planning KPIs/factors values needed to
develop run/route plan (e.g. total run duration limit,
bus utilization, etc.)

2.1.7 Ability to import data for run/route components

and statistical data (such as bus stops, school locations,
10 (RFP 9) etc.) to be automatically imported from other systems
or files.

2.1.7 Ability to import data for run/route components

and statistical data (such as bus stops, school locations,
etc.) to be automatically imported from other systems
or files. The solution should allow GIS data
digitalization / import (Road network, bus stops, bus
stations, distances and other data pertinent to ET). The
10 (RFP 9) digitalization / import should directly be done on
available map using automatic distance calculation
and localization facilities.

2.1.7 Ability to import data for run/route components

and statistical data (such as bus stops, school locations,
etc.) to be automatically imported from other systems
or files. The solution should allow GIS data
digitalization / import (Road network, bus stops, bus
stations, distances and other data pertinent to ET). The
10 (RFP 9) digitalization / import should directly be done on
available map using automatic distance calculation
and localization facilities.

2.1.4 Availability of graphical tools and interfaces to:

Configure data import
Configure data export
10 (RFP 9) Create line diagrams
Ability to extract topological reports and comparative
reports (bus stations, runs, routes, distances)

2.2.7 Ability to retrieve school start and end timings

11 (RFP 10) directly from school (using digital (e.g. eServices)
available for schools.
2.2.9 Ability to automatically create runs and routes
11 (RFP 10) based on Traffic and weather data retrieved from GIS
or external systems
 2.2.22 Ability for the system to recommend optimized
location for vehicle overnight parking for buses
12 (RFP 11) operating in remote areas where bus stations are not
available.
3.1.1 Ability to retrieve bus vehicle information
and availability from external systems
15 (RFP 14)

3.1.2 Ability to retrieve driver information and

availability from external systems
15 (RFP 14)

3.1.3 Ability to retrieve supervisor information and

15 (RFP 14) availability from external systems

3.1.5 Ability to integrate with performance

management system to automatically retrieve trip
scheduling KPIs/factors values needed to develop
15 (RFP 14) run/route schedule (e.g. crew age criteria, bus
specifications criteria, etc.)

3.2.9 Ability to automatically assign or

recommend best bus based on a number of
predefined criteria such as:
The run/trip type
Type of terrain (e.g. mountainous road)
Road specifications (e.g. narrow road),
Number of students to be transported
Bus specifications (e.g. bus capacity, engine, speed
16 (RFP 110 of 254) limit)
Type of students (e.g. disabled students)
Cost of Bus
Ability to create vehicle allocation block/chart per
bus showing:
Assigned runs for the day
Number of curtailments
Total duration to be driven for the day
Total kilometres to be driven during the day
Duty hours for the bus (showing break timings)
 Ability of the system to measure the driver's efficiency
17 (RFP 111 of 254) and commitment based on different KPIs ( harsh
braking , speed ,)

3.5.1 Ability to notify bus crew of duty block

19 (RFP 113 of 254) after the creation of run/route schedules by SMS and
guide crew to the location of their assigned vehicle.

3.6.2 Ability for the run/route plan to be pushed

19 (RFP 113 of 254) directly to navigation system on bus to show turn-by-
turn direction of runs and routes to bus driver.

3.6.3 Ability for the run/route schedule to be pushed

19 (RFP 113 of 254) to bus identification system to verify crew attendance
to bus.

3.7.1 Ability to generate alerts about non-

19 (RFP 113 of 254) availability of bus/crew based upon system inputs such
as HRMS, FMS and other systems

3.7.1 Ability to generate alerts about non-

19 (RFP 113 of 254) availability of bus/crew based upon system inputs such
as HRMS, FMS and other systems
4.6.1 The system shall support providing access to
private operators to use the services of the solution to
20 (RFP 114 of 254) manage their own fleet in a Software As A Service
(SaaS) fashion

TR-1.
The system should be installed and operated with
21 (RFP 115) similar quantity (as minimum) & software
requirements on at least Two UAE organizations

TR-2.
The system software should be able to Handle
21 (RFP 115) Unlimited Software Users by Using any internet
browser without installing any additional software or
additional future charge.

4.6.1 The system shall support providing access to

private operators to use the services of the solution to
21 (RFP 115) manage their own fleet in a Software As A Service
(SaaS) fashion

Integration with current Oracle HRMS system(s)

necessary .
22 (RFP 116)
 Its mandatory to Integrate the system with our ERP
(including but not limited to FMS ) and the required
modules.
22 (RFP 116)

Its mandatory to Integrate the system with our ERP

22 (RFP 116) (including but not limited to FMS ) and the required
modules.

Its mandatory to Integrate the system with SIS

22 (RFP 116)

Its mandatory to Integrate the system with any other

needed systems internal or external
22 (RFP 116)

Bidders are required to provide detailed specifications

for the network and infrastructure equipment required
for the production, development, staging and test
22 (RFP 116) hardware and software environments to support the
implementation and deployment of the Route Planning
& Scheduling .

Provide Emirates Transport with Technical Support

28 (RFP 122) Agreement and costs associated.

28 (RFP 122) Offer options for a backup system in case of failure.

28 (RFP 122) Future process definition document

SS-8.
The system record and issue disciplinary notes to
21 (RFP 115) employee and copy it to his direct supervisor for
regular lateness or absence or other actions taken like
complaints, and others.
Question
Does ET have a ready basemap to be used within the scope of the
project? Does this map contain the administrative boundaries,
landmarks, and streets network dataset?
Please elaborate on this department, its responsbilities, types of users in
it, and their count
We would like to ask how the traffic data is obtained (as live feeds, from
another party like Here Maps for instance), how is it stored, and in what
format?

What are the specific layers that need to be customized? What type of
support here is needed?

What is the population data that should be retrieved? Is it demographic

information? Does ET have this data? In what format?

What is the student population data that should be calculated? Does it

involve demographic information? Does ET have this data? In what
format?

What is the weather information available?

What are the devices already installed in vehicles? What are their
vendors, model number, specifications, operating systems, navigation
system, etc.
What are the KPIs of student safety that should be used to strengthen the
system?
Please elaborate on the data currently being used by the municipalities.
What are the data formats and level of detail? and how is data stored?
What is the update frequency?

Will ET handle coordination with local municipalities for

integration/consuming their maps?

What if the data is not sufficient for application requirements (e.g., street
network is required)? Who will provide missing data?

What are the formats of these datasets? Are they stored in ready GIS
format? or the locations of schools/students are stored as addresses the
needs geocoding?

What is meant by "Define" a bus station? Is it about locating an existing

station on map, or suggest a new location?
Please provide more information on "performance management system"

Please provide details about these systems and the formats of these files.
What are the data formats and structure in which such data will by
provided?

Please elaborate more on expected automatic distance calculation

Please elaborate what is meant by localization facilities

What are the topological and comparative reports required? Please

elaborate with examples

What are the eServices available at schools?

What is the source of weather data

What are the criteria of selecting vehicle overnight parking in remote
areas?

Please elaborate about systems from which vehicle information &

availabiltiy should be retrieved, including how data is stored.

Also what is the format of data that we should provide our data for other
systems?

Please elaborate about systems from which driver information &

availabiltiy should be retrieved, including how data is stored.

Also what is the format of data that we should provide our data for other
systems?

Please elaborate about systems from which supervisor information &

availabiltiy should be retrieved, including how data is stored.

Also what is the format of data that we should provide our data for other
systems?

Please provide more information on "performance management system"

Will cost calculation be part of ERP/HRMS responsibility? If not kindly

advise on the expected scenario?
We assume that the information of KPIs (e.g., harsh braking and speed)
exist in HRMS/FMS and will be retrieved from there

Is there an SMS gateway available? What is it? If not, should we propose

cloud subscription?

What are the navigation systems in the buses? Please provide more
information on these systems

Please provide details on the bus identification system, its role, the data it
holds/provides, and its format

What are the roles of HRMS and FMS now, and what are the expected
role after implementing the new Route Planning & Scheduling system?

What are the other systems that may provide information about non-
availablity of bus/crew? Please provide information about these systems

What's meant by Private Operators? What is their role?

Please elaborate what is meant by this requirement.

What are the expected number of users that will use the system?

What are the expected number of users that will use the system?

Need more details about these systems.

Are the vendors of these systems available for cooperation in

integrations?
Need more details about these systems, their versions, etc.

Are the vendors of these systems available for cooperation in

integrations?

What are the properties of the fleet management system (FMS) currently
at ET that we should integrate with? What data does it hold and provide?
In what format?

Need more details about these systems.

Are the vendors of these systems available for cooperation in

integrations?

You mean a database level integration or application level integration?

Will the vendors of these systems available for cooperation in
integrations?

Are we providing the equipment/HW or just requirements?

Is the agreement required with the proposal or with the contract award?

Can we utilize the same backup software at ET, (Veritas Net backup in use
EMC Networker Capacity Based 5TB and Veeam backup and HP D2D
4200), as mentioned in the RFP SOW?

What is meant by this deliverable? What information should it provide?

These are listed in SS, while they seem like HR functional requirements.
Please elaborate how this is related to the required system or if it should
be out of scope.
ET Response