JESSE KEATING

S ocial M edia & Nonprofit Communication Professiona l

PROFILE
EXPERTIS
E Social Media and Nonprofit Communication Professional who has a successful track record of
Customer Service, and Social Media Management.

EXPERIENCE
Communication Research

LGBT Community Center of Greater Cleveland | From: Jan 2017 - May 2017
Social Media Management
Marketing and Communications I ntern

Social Media Management: Executed scheduling postings for the week, creating
Copywriting content for awareness campaigns, assist in running awareness campaigns, and partner
with development in running a fundraising campaign. In addition, tracked each
platform's performance by observing basic analytics and comparing it with industry
averages.
Adobe InDesign
Create Graphics and Copy: Developed content (images) for social media campaigns,
wrote copy for National Volunteer week, and promotional posters for a film the Center
partnered with during Cleveland International Festival.
Adobe Photoshop Research: Assisted in developing a plan for the Center for best practices in social
media content creation and management for Facebook, Twitter and Instagram by
researching industry standards.

Prism | From: Summer 2016

Creative Team Member
EDUCATION
B.A. IN
COMMUNICATION John
Carroll University, 2017
GPA: 3.71 ; Honors: NHSC Eta Eta
Communication Plan Management: Developed a communication plan for the
creative team to follow reagrding recruiting sponorship partners, press coverage and
social media postings.
Social Media Management: Assisted in managing the Facebook page, and
developed the instagram account.
Script Editing: Contributed in editing the script, and casting for Prism. IMDB
Credit

ASSOCIATE OF ARTS Cost Plus World Market | From: Aug 2014 - Jan 2015
Lorain County Community College, 2015 Seasonal Super visor
GPA: 3.61 ; Honors: Phi Theta Kappa
Store Operations: Handled closing the store, accurately counting the safe, and
sending daily reports of sales to corporate.
Associate Training: Efficiently trained new hires on proper practices of ringing
CONTAC out customers and selling techniques.
Customer Service Relations: Professionally met customers needs and
T answered any questions our products and company promotional offers.

Lakewood, OH, 44107

j.keating440@gmail.com
Phone: + 1-440-728-7504

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