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Ministry of Health and Family Welfare 2017

Government of India
Nirman Bhawan, New Delhi

Photo Credits: All State Health Missions

Design & Print: Macro Graphics Pvt. Ltd. | www.macrographics.com


HEALTH M
AL

NATION

ISSI N
O
UNLOCKING
new ideas
Good, Replicable and Innovative Practices
04 Conte
38
Introduction

06 RMNCH+A
40 Role of Facility Based Newborn Care in Reducing IMR
42 Overcoming vaccine hesitancy in MR campaign
Health Systems 44 Piloting of ANC based GDM screening and management
Strengthening 46  terine Balloon Tamponade Package (ESMUBT) every second matters
U
for mothers
8 Swasthya Vidya Vahini 48 Community Engagement for Saving Daughters
10 Integrated Hospital Sanitation Monitoring System Dash-board 50 Capacity Building & Mentoring for Newborn Care through state regional
12 Grievance Redressal mechanism 104 call facilitation center resource center

14 Nurturing Human Resources for providing healthcare in rural India 52 Reduction in deaths following Sterilization

16 Recruiting and retaining specialists and other HRH in tribal districts 54 Kangaroo care Project

18 Swachhta Mission Audit infection control in public health care 56 PPIUCD Programme Implementation a success story
institutions
20 Skills & Stimulation Center

58
22 Medico-legal Protocol for Examination
24 Improving Hospital Building Designs to improve quality of care an
initiative
26 Bringing Accountability in Health backtracking of severe anaemia and
eclampsia
28 The BIOWAT
30  ublic Health Cadre current status, continuing challenges and way
P
forward
NUHM
32  triving for excellence in quality of lab services a case study of district
S 60 Leveraging Community Processes in NUHM to improve access to health
hospital laboratory for urban slum population
34 Cadaver Transplant Programme and Tissue Transplants 62 Conducting special outreach camps at UPHC in convergence with ULBs
36 Strengthening of District Hospitals through commencement of 64 Intensive Non Communicable Diseases screening programme in urban
diplomate of national board primary health centres

2 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


nts 96
Community Processes,
Empowerment & ASHA
98  ealth Check-up of ASHA Facilitators & ASHA as a form of orientation of
H
ASHAs to NCDs
100 HBNC+ for reducing Diarrhea and Pneumonia and improving nutrition
102 Reducing Maternal and Newborn Deaths (ReMiND) through mobile
application

66 104
DCP & NCDs
Health CARE TECHNOLOGY
68 Systematic Active Case Finding Efforts in Tribal TB Units
70 Womens Health Programme NCD screening and treatment 106 A
 n effort towards Atomic Energy Regulatory
Board (AERB) compliance
72 IT system for screening and follow-up of NCD Patients
(Mahila Master Health Checkup)
74  ffective service delivery for TB patients seeking care from private
E
providers
76 TB notification on sales of Anti-TB drugs from Private Chemists
78 Web enabled system for surveillance of CDs & NCDs in Bruhat Bengaluru
Posters
Mahanagara Palike 108 Health systems
80 District Mental Health Programme: Sampoorna Manasikarogyam stengthening
82 Family Health Centre approach for universal health coverage
117 rmnch+A
84 Trialogue
86 Operationalization of Mental Health Clinics in district hospital
138 NUHM
88  limination of Malaria & control of other VBDs by Navi Mumbai Municipal
E 143 DCP & NCDs
Corporation
156 Community Processes,
90 Improving access to malaria control services at community level through
the community volunteers ASHA Empowerment & ASHA
92 Tobacco free villages 159 Health care Technology
94 Cataract Backlog Free District moving towards universal eye care services

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 3


Introdu
Introduction
From the first summit held in 2013, the National Summit on Good
and Replicable Practices and Innovations in Public Healthcare
Systems inIndia, has, in a short space of time, become an
institutional mechanism for the sharing of innovations supported
by the National Health Mission.
This is the fourth publication in this series and captures 98 best
practices and innovations, including health programmes, medical
devices and technologies. They span programmatic areas ranging
from health systems, maternal and new-born health, family planning,
tuberculosis and other communicable diseases, non-communicable
diseases and mental health. They also include innovations that apply
systems thinking to health problems such as the use of information
technology to strengthen continuum of care and to addressing
human resource shortages and challenges in capacity building, and
innovations that address the needs of vulnerable slum popualtions
in the National Urban Heath Mission. The publication includes the
presentations made at the fourth national summit held at Indore
where both 46 oral and 49 poster presentations were made.
The National Health Innovation Portal (NHiNP), which was launched
during the Shimla summit of 2015, represents the Ministry of
Health and Family Welfares unstinting effort towards identifying
and nurturing good practices and innovations. Since 2015, over
500 proposals have been received through this portal. In the
last one year, more than 200 proposals have been uploaded on
NHiNP. These have been subjected to criteria based reviews by
various technical and programme divisions of the MOHFW, and
the National Health System Resource Centre. The aim is to ensure
that as we move towards realizing the aspirations of National
Health Policy 2017, all sections of population, specially, those most
disadvantaged, are benefited by new knowledge and new learning.

4 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


uction
The portal has attracted interest from several policy think-tanks,
the NITI Ayog and the Prime Ministers Office. This further supports
and encourages future endeavours on enabling and fostering
innovations at all levels, through public and private sector and
addressing various dimensions of health systems challenges, both
unfinished and emerging.
Innovations that are included in the publication include Programme
and Product Innovations. Programme innovations are designed at
various levels of health care delivery as a response to a specific
Innovations that bridge a crucial specialized skill gap required in
delivery of health care services.
Innovations that apply a systems approach to health problems
that are persistent and are common across states.
Innovations that address issues of convergence with implications
for social and environmental determinants.

Exclusion Criteria
Specific drugs, surgical, medical procedures or practices
problem to improve a health outcome or addressing a programmatic that need evaluation through Randomized Control Trials or
dimension required for improved performance. This may include (but Systematic Reviews.
are not limited to) innovations in service delivery, human resources Incomplete documentation of innovation: For any innovation to
for health, community processes, financing and governance. Among be reviewed the document should include adequate information
health product innovations, medical devices, innovative technologies on process, human resource requirements, and infrastructure
in Healthcare IT, m-health, and tele-health/e-health form a large need, capacity building strategies, outcoomes, costs, and
proportion. New vaccines and drugs are not included in this set challenges.
of innovations since there are other mechanisms for identification,
assessment and incorporation into large scale systems. Evaluation of Innovations
Criteria for evaluation of proposed innovations include- as per
Principles of Identification and
norms- i) Strength of Evidence; ii) Scale of Coverage; iii) Impact and
Assessment of Innovations iv) Potential for Replicability across varying contexts.
All innovations that are uploaded on the portal are assessed using All stakeholders involved in health issues, centre and states, public
certain guiding principles. They include: sector, Non -Governmental Agencies, private sector organisations,
academic and research agencies, and development partners must
Inclusion Criteria for Programme and work in tandem utilizing each others strengths to design innovative
Product Innovations models of healthcare delivery.
Innovations that are relevant to health care needs of the
The transition from the MDGs to SDGs, the realisation of
population, particularly those who are disadvantaged and
the ambitious goals of Universal Health Coverage and of the
marginalized.
National Health Policy 2017, require new ways of thinking, not
Innovations that address locally endemic health problems or in fragmented vertical programmes, but through a broader health
diseases. systems approach. Existing solutions need to be reworked and
Innovations that facilitate better health care reach to people in innovations that address current realities and peoples aspirations
terms of accessibility (including reach to the rural areas, tier II need to be nurtured. The National Health Mission will continue to
and tier III urban settlements), affordability (including potential provide a platform for the engagement of stakeholders in creating
to reduce cost of care), quality (inclusive of safety of a health innovations that can be scaled up for universal access to affordable
care product or process) and equity. and equitable health care.

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 5


H ealth Sys
Strengt
tems
hening
A n d hra P ra d e sh

Swasthya Vidya Vahini

Problem Statement During household visits of the students antenatal and postnatal
women were also educated regarding personal hygiene, nutrition,
Providing health education to rural population is important in
immunization and family planning.
order to improve their health literacy and standard of living which
decreases the burden of disease in community.
Key challenges
Programme Description Scheduling of large-scale number of under graduate medical
and para-medical students from colleges to villages.
SVV is an innovative health promotion programme launched
Identification of eligible students for participation in view
by Govt. of AP on 24-12-2016 and is being implemented since
of their academic schedules, year of study and university
2-1-2017. Students of medicine, dental, nursing, AYUSH and
exams.
home science lead SVV
by visiting villages with P
 rovision of logistics like
message to promote health. arrangement of vehicles and
Every month, one theme of Health education materials
health selected on which (SVV Kits).
team of students address A
 rrangement of health care
rural population to improve personnel (health supervisors)
their health literacy. In one for guiding batches of
month, all villages covered in students to villages.
the state and same student
repeat the same villages in Implementing
second month. partners
Govt. of Andhra Pradesh.
Programme
Outcome Scalability
Students has provided health education on public health aspects Under this program, one crore rural population were imparted
like water and sanitation hygiene (SHH), environmental hygiene, health education and health related issues were resolved.
communicable diseases and regularly on personal hygiene.
As health education is continuous learning and teaching program,
The data collected by the students helped to resolve so many more health related topics can be introduced to rural population
health related issues in villages. so that their health literacy will be improved.

8 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 9
A n d hra P ra d e sh

Integrated Hospital Sanitation Monitoring


System Dash-board

Problem Statement Name of Services No. of No. of No. of Check


Monitoring Measurable points
The erstwhile Sanitation Policy in the State of Andhra Pradesh
Items Elements
had two major lacunae:
Sanitation 9 53 53
a) Policy: A single service provider was selected to provide three
Security 6 5 54
services - Sanitation, Security, and Pest & Rodent control and
often the quality in the services was sub-optimal. Pest Rodent Control 7 39 48

b) Monitoring: Monitoring of such


Implementing partners
diverse services by a single nodal
officer was prone to allegation Dept of HM&FW, GoAP & NHM, AP.
to personal biases.
Progress Outcome
Programme Visible impact is noticed with patient satisfaction
Description and public perception about the hospital services.
To address the issue, GoAP The transparency accountability and integrity of
formulated New Scientific the programme is maintained through dynamic
Sanitation Policy 2015, which process, which is displayed on public domain.
was largely based on Swachhata
Guidelines and Kayakalp parameters
Financial implications
by decentralising all 3 services to The HSMS tool has been developed with one
different service providers. It resulted time implementation cost with no recurring
into qualitative improvement and costs/additional financial burden.
enhanced patients satisfaction.
For effective monitoring, a web
Scalability
based application named Hospital The monitoring tool has been developed for
Sanitation Monitoring System was improving the efficacy and efficiency of the
developed with Dynamic checklists services and objective monitoring. This is scalable
and Assessment sheets duly at other institutions & health facilities.
linking to a Dash Board. It captures
following critical monitoring data Contact Dr. Ch. Aruna Kumar, Programme
elements for all the three services: Officer (QA), NHM, GoAP.

10 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 11
Bihar

Grievance Redressal mechanism


104 call facilitation center

Problem statement officers and one state level administrative officer. The total
annual cost of running of the call center is around30 lakhs per
Since 2008, after the implementation of NRHM, State Health
annum however this call center is able to resolve 95% grievances
Society has initiated several mechanisms to collect grievances
in time. The data of 104 call center has been used for ensuring
from community and health facility level however not a single
services related to de-addiction center, referral transport, drugs
strategy has worked effectively. The state health society took
and blood related issues.
a new strategy to resolve public grievances of health delivery
system under the umbrella of Lok Shikayat Nivaran Adhiniyam
Programme outcome
2015.
Total Not Percentage of total
Type Solved
Programme description Cases Solved resolved cases
Grievance Issus 3427 3328 99 97.11
Bihar Assembly had passed an Act on Public Grievance Redressal
Blood Related Issues 626 573 53 91.53
in the year 2015, Lok Shikayat Nivaran Adhiniyam 2015. This
Enquiry related to 104
act has given legal power to community to complain about any 24309 24292 17 99.93
Call Centre
public service provision to respective authority. The authority Medical Advice 7838 7198 540 91.83
should then ensure time bound compliance of all grievances.
State Health Society has initiated a 5-seater 104 call center at Financial Implication
the state level for grievance redressal mechanism under the
30 Lakhs Per Annum.
umbrella of this Act on March 2016 on a pilot basis. Response of
this initiative has been escalating in the first year itself.
Scalability
Initial days of 104 call centre, encountered several challenges
With the learnings of 104 call center, state has decided to scale up
like fake calls, quality training of call mangers, software issues
this initiative as per GoI guideline. Below are some learning points:
etc.As per the analysis of one-years data, the total average calls
1. Regular IEC of 104 call center is very important.
received per month are approximately 95000, however genuine
calls related to grievances, enquiry and medical advice are only 2. Time bound grievance redressal mechanism with escalating
50%. Regular IECs positive impact could be seen as reduction in facility to the respective senior level officials in spite of
number of fake calls and enhancement in quality of calls. Majority conference between complainer and service provider as
of fake calls received were related to Vodafone phone call center envisages in GoI guideline.
and Jharkhand state grievance redressal calls. 3. Linkages of Grievances redressal system with the provision of
LokShikayatNivaranAdhiniyam 2015.
This call center is managed by total 19 persons (15 operators
and 4 supervisors), human resource with the support of 5 nodal Contact: ed_shsb@yahoo.co.in

12 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 13
C hha t t isgarh

Nurturing Human Resources


for providing healthcare in rural India

Problem Statement Nurse practitioners in midwifery.

India faces a constrain in availability of functional Human in rural Train specialists as generalists - DNB family medicine.
India. Clinical problems even at a population of 100,000 require Mentor MBBS physicians as all competent rural GPs.
knowledge of at least 20 clinical specialties. Besides, knowledge On job training and mentoring in quality of care.
and skills of those already working
in public health systems tend to Programme outcome
stagnate along with frequently
The programme has helped in development of
getting de-motivated. While
Bridge course for nurses and Ayush Physicians by
the infections and MCH can be
providing advice on content and methodology. A
managed through institutions and
regional centre has been established. More than
are somewhat communitised, the
10 useful technologies for use by health workers
NCDs need a model of community
have been developed and 30 physicians have
management.
been trained as GPs at JSS in the last few years.

Programme Financial implication


description
The course fee for the middle level health workers
Methodology/strategy adopted: including nurses is paid for by the department
With an aim to provide comprehensive primary health care and of tribal affairs in the government of CG and MP. The ASHA
overcome the human resource shortage, advocacy campaigns programme costs 2500 rupees per health worker per month.
along with training and supportive supervision of various cadres
of health personnel with focus on the middle level health worker Scalability
(ANM, GNM, Senior health worker, nurse practitioners) are being
It is possible to provide quality healthcare services at affordable
conducted. Resources and technologies like -Training materials,
costs using mid level care providers. The strategy is more or less
manuals, videos for middle level HW have been developed.
consistent with what is envisaged in draft national health policy
Activities include:
and Indian Public Health Standards. The concept is now being
Train mid level HW: as healers.
scaled up at the national level.
Development of bridge courses in coordination with IGNOU.
Courses on BSc community health. Implementing Partners
Courses for ANMs. Jan Swasthya Sahyog, Government of CG and MP. yogeshjain.
GNM Course for tribal and Dalit girls. jssbilaspur@gmail.com

14 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 15
C hha t t isgarh

recruiting and retaining


specialists and other HRH in tribal districts

Problem Statement Project Outcome


Non-availability of doctors in remote, Left Wing Extremism The state was able to achieve 18% reduction in vacancies for
affected areas is a major challenge in State. The urban rural medical staff and 15% reduction in vacancies of specialist in these
disparity is very high with availability of four times more doctors regions in one year. Infrastructural improvements and lucrative
in urban areas as compared to tribal areas. Vacancies in tribal packages resulted in retention of staff which in turn improved
(Bastar division) public health institutions are large (59.8%) which quality/range of services being provided in these facilities.
results in inequitable access to health care services in these
areas. Financial implications
The local available resources like NHM untied funds and other
Programme description grants such as, Backward Region Grant Fund, District Magistrate
In the year 2015, Directorate of Health Service (DHS) and National funds and Integrated Action Plan grants, CSR funds etc were
Health Mission collaborated with UNICEF to conceptualize a utilized for strengthening infrastructure (medical as well as
project to strengthen the health care delivery services in the recreational) and HR incentives. Social Media platforms were
districts of Bijapur and Sukma. A planned approach of policy used along with print media to achieve maximum coverage of
change, advancing technical support to the existing Human advertisement in minimum costs.
resource and intensified strategies to attract specialist doctors
was initiated in these regions. Consultative workshops were Scalability
organized with various stakeholders at state and district level. It is evident that the process of transforming health-care
The recommendations made through these workshops were availability and delivery for the tribal region has made a
contextualized to develop a lucrative incentive package for humble beginning. The efforts taken by the State and District
Bastar region. Administration towards HR policy reforms are admired and
Key highlights of the package include: Differential salaries with acknowledged by the Ministry of Health and Family Welfare
additional incentives based on place of posting, policy reforms and is being advocated for further scale up.
like preferred place of transfer after serving a fixed tenure,
compulsory rural postings for new recruitments, benefits for Implementing partners
family like facilitation for education of children, accommodation Directorate of Health Services, Government of Chhattisgarh,
for family in any city within the state, amenities like recreation National Health Mission Chhattisgarh, UNICEF.
facilities and transit hostel for specialist doctors, academic
incentives etc. Contact: office.mdnrhm@gmail.com

16 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 17
G u j ara t

Swachhta Mission Audit


infection control in public health care institutions

Problem Statement Local leaders

There are total 1700 health facilities in Gujarat. The culture of Members of VHSNC
monitoring & supervision of cleanliness as per the laid standard NGOs
was lacking in all the health care facilities. Moreover, the Medical
Officer, busy with clinical work always have limited time to Financial Implications
monitor and supervise the cleanliness in the hospital including There is zero cost incurred in the initiative as it is conducted by
infection control practices. involved stakeholders.

Programme Description Scalability


The Swachhta Audit is conducted on 6th of every month in all The Swachhata Audit initiative is convergent initiative with
the Public Health Care Institutions since 2014. The audit aims concerned stakeholders which is implemented in all the health
to provide inter-departmental convergence for the monitoring care facilities of Gujarat starting from District Hospital to Sub
& supervision of standards of cleanliness aiming to reduce Centres.
nosocomial infections. The facilities are rated based on 25
Contact: State Quality Assurance Medical Officer.
questionnaires, each comprising of 5 scores, hence a total of 125
scores for 25 questionnaires in the tool. The facilities are graded
based on the scores achieved as per below grading:
90% = A Grade
80-90% = B grade
70-80% = C grade
>40-50% = D grade

Programme Outcome
Reduction in Hospital Acquired Infections & improvement in
Patient Satisfaction.

Implementing Partners
Health & Family Welfare Department
PRI members

18 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 19
Jammu an d Kashmir

Skills & Stimulation Center

Problem Statement Programme Outcome


There is a large proportion of health care service providers in Till date, more than 7000 people have been trained in Basic
the public health system in J&K who lack certain essential skill Life Support, around 651 doctors trained in Emergency Room
based competencies. Lack of accredited nursing and paramedical Trauma Course, 923 Doctors and Nurses trained in Obstetrics &
training institutions as well as issues in the curriculum of medical Skill Trainings, above 465 doctors and paramedics trained in High
colleges have resulted in semi-skilled and semi-trained health Altitude Sickness management. In 2016, 83% on the total injured
professionals in the health system. patients that were received at peripheral health institutions were
managed in these institutions while as only 13% were referred to
Programme Description tertiary care hospitals. The referral rate during similar situation in
A gap analysis in skills of health personnel working under the 2010 was around 40%.
Directorate of Health Services, Kashmir undertaken in 2011
found that increasing the skills of healthcare professionals as per
Implementing Partners
the modern protocols of skill enhancement in key areas related Directorate of Health and Family Welfare, Kashmir.
to (MCH), trauma/cardiac care management, BLS will lead to
improvements in health outcomes. The DHS, Kashmir through Scalability
the Regional Institute of Health And Family Welfare, Dhobiwan This initiative of having a high end simulation center in other
initiated ToT (training of trainers) programmes in collaborations states will improve the healthcare delivery system in those
with international organisations on these key areas. These include states.
BLS in 2011 and Emergency Trauma Room Course in 2013 with
International Committee of Red Cross (ICRC), Advanced Cardiac
Life Support with American Heart Association in 2014 and High
Altitude Training Lab since 2012. All these trainings continue to
happen at the RIHFW. To facilitate these trainings state of the
art stimulators and mannequins like SIM-MOM, SIM MAN, Mega
Code Kelly have been procured by the institute. All the trainings
conducted on these mannequins and simulators are being
continuously monitored and regular feedback from the trainees
is being analyzed. In addition, impact assessment studies are
being regularly conducted in the institutions where the trained
staff is being deployed.

20 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 21
K e ra l a

Medico-legal Protocol for Examination

Problem Statement to the victim etc were also included. Instructions for each step
during the examination were incorporated in the format itself.
The Criminal Law Amendment Act 2013 and the Protection
The first TOT on the protocol was organized in the last week
of Children from Sexual Offences Act and Rules of 2012 has
of March 2015 and the Protocol was published in the official
changed the scenario related to medico-legal examination of the
website of the Director of Health Services. Training programs
victims of sexual offences and the medical management of the
were organized at each district and also at the State Health
victims. Unfortunately, doctors are generally unaware of these
and Family Welfate Institute, Thruvananthapuram and Regional
changes. Government of India and NGOs have issued modified
Institute of Health Family Welfare, Kozhikkode. For doctors
formats and guidelines for medico-legal examination of victims of
working in private sector, training programs were conducted
sexual offences. However, these formats had many deficiencies
with the cooperation of IMA and other organizations of doctors.
and lacunae, especially in relation to certain legal aspects.
The protocol was also detailed to Investigating Police Officers
and members of the legal profession on various occasions.
Programme Details
Kerala is the first state to implement Programme Outcome
a comprehensive medico-legal
The Honble Courts, the Child Rights
code The Kerala Medico-legal
Commission and police officers are
Code in 2011. It defined all medico-
now insisting on getting the report in
legal examinations, prescribed the
the format provided in the Protocol
conditions for their conduct, conditions
shows its acceptance to them. Five
regarding provision of facilities, formats
institutions which were regularly
and materials necessary for medico-
following the Protocol, provided the
legal examinations and maintenance
feedback in a very positive manner.
and issue of medico-legal documents
in all medical institutions. A protocol
Implementing Partners
was formulated and implemented in 2015. It contained clear
cut directions regarding intimation, consent, examination, NHM Kerala, Health Department Kerala, Kerala Medico-legal
documentation, preservation of evidence, formulation of opinion, Society.
allied examinations like examination of age, examination to look
for signs of intoxication, physical or mental disability etc and Sustainability
issue of the reports. Directions regarding the approach to the These protocols follow a robust methodology and can be used in
victim, facilities for conducting the examination, treatment for other states as well.
physical ailments caused by the offence, psychological support

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 23
M a d h y a P ra d e sh

Improving Hospital Building Designs


to improve quality of care an initiative

Problem Statement Chief Secretary of state, in a meeting in Sep 2016, was apprised
of the challenges, esp. administrative and interdepartmental,
Technical inappropriateness of building designs in district
in the process of revision of hospital building designs and his
hospitals as well as the block and sub-block level facilities limits
approval was taken on actions planned.
the process of improvements in ensuring adherence to service
protocols leading to poor quality of services being rendered.
Problem Outcome
Problem Description 1. A revised master plan of building design of 18 DHs prepared,
which will be binding for all new additions or modifications. A
Model Health District (MHD) interventions, initiated in September consolidated fund of Rs. 1.4 Crores has been proposed and
2015 at District Sagar and Satna, as part of the efforts to improve duly approved in states PIP, for 2017-18, for implementing
service protocols and critical care practices it was recognized that necessary design changes and alterations as per the master
the design of building and physical infrastructure posed a critical plan, and implementation has started. Field engineers of state
roadblock, in existing as well as new buildings. under NHM, were trained on Hospital Planning in National
The institutional process of designing hospital buildings and their Institute of Construction, Hyderabad, in Dec. 2016.
approvals also had critical gaps, which led to persistent problems 2. Government Order issued making technical and administrative
in design. approval from state mandatory before all constructions/
NHSRC supported the state by organising a workshop on alterations in the hospital premises.
Hospital Building Designs in Bhopal in Feb 2016,and state NHM 3. Based on extensive negotiations,PWD, the principal
team and teams from all districts were oriented. construction agency of state has issued directions that all
future hospital buildings will be designed and also further
The state leadership initiated a review of hospital buildings,
reviewed by Hospital Planning agencies and Experts.
undertaking a comprehensive assessment of 20 DHs in first
phase. The review of nine DH buildings was completed between, Implementing Partners
May to June 2016. Till now 18 DHs have been assessed and
process is being undertaken for all remaining DHs. NHSRC collaborated in initiating the process of review, gave
technical guidance and facilitated in pooling available expertise
Design changes are mainly at two levels: resources across the country.
A) To improve process flow, technical protocols and quality of
services, eg. Creating 3 clean zones before OT & labor room, Hospital Planning Agency
changes for improving infection control practices.
Hospihealth, and Hospital Planning Expert, Dr. Vinay Kothari,
B) For integration of new constructions with existing building, who have been lead planners for nationally recognized, low cost
particularly to ensure appropriateness of process flow in a new building of MCH Centre MGIMS Sewagram Wardha.
Patient Centric Approach.
State team of NHM led the process.

24 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


Financial Implications Scalability
A cost saving of Rs. 19 Crores is estimated to as a result of As explained above the process of review of building designs in all
design modifications in the new constructions in four DHs. 51 district hospitals of the state, is being undertaken in the first
A comprehensive assessment of cost benefits is being phase and a master plan is being prepared.
undertaken.
Contact: pankajjain83@gmail.com

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 25


M a d h y a P ra d e sh

Bringing Accountability in Health


backtracking of severe anaemia and eclampsia

Problem Statement cause notice and withholding of increments is recommended


from state and ensured by district head quarter.
Ensuring accountability of the health service providers towards
highly professional and outcome oriented practices which meet
Programme outcome
ethical standards and fixes their responsibility.
The Back Tracking has taken roots into the system of professional
Programme description standard setting and monitoring has started in the districts. The
district authorities have taken cognizance of the cases and fixed
The process of backtracking of the cases of severe anaemia and
responsibilities of the erring ANMs who have been found to be
eclampsia was initiated across the State in year 2016-17. The
negligent. The practice in those districts where this approach
Intervention is aimed at ensuring best practices at the service
has been implemented has improved and the quality of care
delivery level, by creating avenues to expect higher professional
has shown significant advancement as revealed by patient
standards from the health service
satisfaction levels. A total of 84
providers right up to the level of the
show cause notices have been
ANMs and to fix their accountability
issued till date and 4 ANMs have
for better outcomes.
been terminated.
Tracking of ANMs is being done
in case of late referral of severe Scalability
anaemia (Hb<6 g/dl) and eclampsia
The project is a holistic approach
cases or maternal deaths reported
ensuring accountability and
due to these causes. District and
responsibility of human resources
block teams later investigate for any
towards the beneficiary as well as
negligence on the part of ANM with
the system. Further the capacity
respect to diagnosis and treatment
building component allows
during ANC for this particular
for error corrections thereby
case. In case of negligence, ANM
strengthening the quality of
together with the RCH officer and
service delivery.
MCH Consultant/DPHNO/DCM
of district is called at State office for two days on their own Implementing partners
expenses. One day for review of all documents/case sheets
by the state committee and next day for intensive training on National Health Mission, Government of Madhya Pradesh
Core Skills at Skills lab, Bhopal. Action in the form of Show mdnhm@mp.gov.in

26 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 27
M e gha l a y a

The BIOWAT

Problem Statement Programme Description


Primary Health Centre, Nartiang, West Jaintia Hills The BIOWAT, (Acronym for Biomedical Waste Water Treatment)
(Meghalaya) generates approximately 560 litres of liquid has been developed as a low cost primary care intervention for the
waste daily. Routine practices of unsafe discharge of the treatment and safe disposal of liquid waste generated at the PHC.
liquid waste into a nearby stream raised the environmental
Under the Initiative, the liquid waste, after a simple primary treatment
concern and the practice is against the provisions of the
(Sedimentation & Filtration) undergoes following four stages of
BMW Rules 2016.
treatment:

28 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


1. Slow sand filtration Implementing Partners
2. Chlorine Disinfection Health Engineering Wing, Dept. of Health and Family Welfare,
3. Carbon adsorption and Govt. of Meghalaya.
4. De-chlorination with Vitamin C.
Financial Implications
The BIOWAT is technically simple to operate and utilises existing
Start-up expense: approximately Rs. 2.50 Lakh
manpower to run. No complicated laboratory tests are involved.
The intervention does not require energy source. Daily running cost: Rs. 20/-
Periodic maintenance cost: Rs. 10,000/- per Annum.
Programme Outcome
Scalability
The BIOWAT has been consistently able to achieve the following
discharge parameters of the effluent: Health Department Govt. of Meghalaya is in the process of
1. Free chlorine: 0 mg/L replicating the BIOWAT across PHCs and CHCs of the state.

2. pH: 7-7.5 Contact: rpohsnem@gmail.com


3. Fish Survival: >96 hours: 100%
4. Turbidity: <5NTU

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 29


O d isha

Public Health Cadre


current status, continuing challenges and way forward

Problem Statement Development of training and reorientation modules; roll out


training courses.
Some of concerns plaguing the public sector includes
following: Finalization of recruitment rules: including criteria and
qualifications of those who wish to join public health cadre.
1. Need for creation of quality public health care facilities
(which use ICT for health and abide by IPHS norms) filled Development of clear rules for promotions, leave and posting
with adequate supplies (beds) and trained human resources for the cadre.
who can deliver public health functions. Rules for pursuing higher education.
2. Ensuring comprehensive primary health services which
include the establishment of effective disease surveillance
Programme Outcome
and prompt corrective actions with a continuum of care 1. Effective planning, implementation and monitoring of public
approach. health activities including various National Health Programs.
3. Enhancing community action for health focusing on public 2. Improved provision of clinical care services and better
health issues (social determinants of health, intersectional utilization of public hospitals.
coverage). 3. Increase in the number of medical professionals choosing to
join government services due to creation of more promotional
Programme Description avenues of doctors at higher level.
To further strengthen the functioning of Directorate of Public
Health and to have the right skill-mix of HR in public health
Financial Implications
functions; the State is now focusing on institutionalizing and Current estimated budget around Rs. 50 crs.
strengthening the public health cadre. This is to be carried
out by: Scalability
Restructuring the OMHS and making provisions for medical High scalability for states with acute shortage of human resources
officers to join public health stream; supporting capacity for health.
building of MOs from public health stream; ensuring that
specialists are not posted in public health positions; creating Implementing partners
dedicated public health positions at block and above.
Government of Odisha, National Health Mission,
Finalizing job descriptions. missiondirector@nic.in

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 31
R a j as t han

Striving for excellence in


quality of lab services
a case study of district hospital laboratory

Problem Statement Documentation: Formats to record activities, SOPs, Quality


Manual and Quality System Procedures.
Laboratory services are critical in health care service provision.
The Labs for Life laboratory services have been initiated in 20 Above mentioned initiatives were supported under NHM, L4L
Public Health institutions across 10 Districts and 6 States in India. Project and the State.
This case study aims to present the effectiveness of the initiative
in Paota District Hospital Laboratory, Jodhpur (Rajasthan). Programme Outcome
The overall Quality score increased significantly from 27.2%
Programme Description at baseline to 59.7% at midterm (increase of 119%). It also
The Labs for Life Project(L4L) is a pilot partnership initiative resulted into all-round improvement in knowledge and skills,
between Ministry of Health and Family Welfare (MoHFW), ability to adapt, responsiveness to changing requirements,
U.S. Centers for Disease Control team-work, communication, staff
and Prevention (CDC), BD and attitude, motivation and morale of
Christian Medical Association of employees.
India (CMAI):
Implementation: After base-
Implementing
line assessment and closure Partners
of the gaps, following MoHFW, CDC, CMAI, Govt. of
interventions were undertaken Rajasthan, DH Jodhpur.
for implementation of Quality
Management System (QMS). Financial
Safe collection practices for Implications
infection control and sample
Initial Rs. 8.0 Lakh PA, Recurring
integrity.
Rs. 4.0 Lakh PA (cost of control).
Safety: Safety audits, Fire
safety drills, Disaster management drills, Vaccination of staff. Scalability
Equipment management: Daily maintenance, Calibrations, Can be replicated at DH Laboratories.
Downtime monitoring.
Contact: labsforlife.mohfw@gmail.com
Quality Controls: Initiation of internal controls with LJ
monitoring, Registration with External Quality Assurance
Scheme (EQAS).

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 33
Tami l N a d u

Cadaver Transplant Programme


and Tissue Transplants

Problem Statement hospitals in medico-legal procedures, liasing with police on


providing Green Corridor for transport of organs, compiling
The shortage of live organ donors and scams that arose from
state and regional database and liasing with GoI. The registry
this shortage which exploited the vulnerable and poor, caused
is available publicly online ensuring transparency.
the State government to look at cadaver transplant as the way
forward. Cadaver donation must be governed transparency on
Programme Outcome
all fronts to ensure the sentiments of all stakeholders both the
receiver and the donors family are respected. The State saw 135 deceased donors during the year 2014, 155
in 2015 and 185 in 2016. A total of 72 hospitals are registered
Programme Details for this programme, there have been 919 donors in total and
5138 organs and tissues have been distributed by waitlist to
The Cadaver Trasnplant programme was started in 2008. In
registered patients.
order to further streamline the programme the Transplant
Authority of Tamil Nadu was set up in 2014. It functions
Implementing Partners
as the Regional Organ and Tissue Transplant Organisation
(ROTTO) and State Organ and Tissue Transplant Organization Department of Health, Tamil Nadu.
since 2015. Its functions include streamlining all procedures
related to Cadaver and living organ transplantation, helping Sustainability
hospitals identify brain stem death, distributing organs in a The programme provides a methodology to help cope with the
transparent manner, maintaining an online waitlist registry, shortage of donors which is an acute problem through out the
improving capacity related to donor maintenance, helping country. This is a programme that can be adopted by all states.

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 35
Tami l N a d u

Strengthening of District Hospitals


through commencement of diplomate of national board

Problem Statement Scalability


District hospitals often encounter constraint of specialist HR. More potentially high demanding courses will be identified in
Commencement of DNB courses in secondary care hospitals to high performing facility.
provide specialty care is the need of the hour.
Implementing partners
Programme Description NHM/directorate of Medical education/Directorate of Medical
The State Government has identified the district hospitals as & Rural Health services jdshstn@gmail.com
per requirements of the NBE norms and made provisions for
necessary infrastructure & facilities as per requirements for
the DNB programme. The following criteria were identified for
selection of district hospital.
PG teacher from Medical College in the specialty concerned.
Tie-up for Ethical Committee to review research & Thesis work.
Library Services.
Rotational Posting in different modalities/departments/areas/
OTs such that exposure as prescribed in the DNB curriculum.
Training in the area of Basic Sciences specialties.
Hands on training provision.

Programme Outcome
Secondary care hospital strengthening with DNB courses will
indirectly help to commence paramedical courses like Specialty
nursing courses like Neo-natal nursing, Midwifery nursing, O.T
room nursing, Orthopedic & Rehabilitation nursing; Para-medical
courses like MLT, X-ray/CT technicians, Renal dialysis technician,
OT technician, Ophthalmic assistant etc.

Financial Implications
NHM Funding

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 37
R MNCH+A
Jammu an d Kashmir

Role of Facility Based Newborn Care


in Reducing IMR

Problem Statement started with help of MoHFW & UNICEF to improve quality of
care and accountability. Funds were spent on strengthening
Analysis of SRS reports since 2007 showed that J&K showed
NICUs as level III referral centres and improving the SNCUs. Staff
a very slow decline in IMR from 51 in 2007 to just 37 in 2013.
rationalization was also performed.
The state was also lagging behind the national levels in terms
of Neonatal Mortality Rate and Early Neonatal Mortality Rate. It
Programme Outcome
was found that SNCUs suffered from many HR issues which was
contributing to this problem. There has been a drastic decrease in IMR in the state from 37 in
SRS 2013 to 26 in SRS 2015.
Programme Description
Implementation Partners
A baseline assessment and gap analysis was performed by the
State Health Society and Government Medical Colleges in the State Health Society, State Medical Colleges, MoHFW, UNICEF.
state. The staff of SNCUs and NICUs were provided training on
FBNC with help of National Collaborative Centre for FBNC, New Sustainability
Delhi. The protocols for admission and management of neonates The initiative involved pro-active state intent along with a
were put up as posters in all units. Regular supportive supervision combination of strategies can cause a dramatic improvement in
visits were taken and the reports were shared with the centres neonatal health outcomes and can be replicated in other states
to address gaps in implementation. A SNCU Online portal was as well.

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 41
Karna t a k a

Overcoming vaccine hesitancy


in MR campaign

Problem Statement
Initially there was a hesitancy for schools, minority communities
Measles Rubella vaccination campaign targeted wide age group of
9 months to 15 years with strategy of School sessions, outreach
sessions, health facility sessions and special teams for migratory
populations.

Programme Description
Big FM radio channel roped in as official radio partner for MR
campaign. School mobilisation done through live radio shows. Radio
Jockey along with team of experts- Health department, Unicef
and WHO experts addressed concerns of parents and teachers
in prominent large schools. Motivational activities regarding
Measles Rubella elimination conducted through participation of major cities of Karnataka- Bengaluru, Mysuru, and Mangalore.
school children. One hour episode of experts interaction and 10 schools out of 128 schools had to be visited more than once
motivational messages by teachers and students aired live on but eventually agreed.
radio daily morning during school campaign which motivated
other large chain of schools to come forward for MR vaccination Implementing partners
clearing many of their apprehensions and hesitancy. Apart from
Government of Karnataka, Big FM, Unicef, WHO.
this there was social media campaign through Whatsapp, Twitter
and Facebook as well as utilization of hoardings, banners and
flyers. Also part of the activity was the involvement of prominent
Financial Implications
personalities including actors, politicians and health experts in a Big FM sponsorship Supported by Unicef and Government of
video message campaign. To convince the minority communities, Karnataka.
prominent community leaders addressed these local communities
about the advantages of MR vaccination. Scalability
Feasible in all major cities where there will be challenge of
Programme Outcome hesitancy in spite of multiple channels of communication. The
128 hesitant schools visited and all got convinced and many schools, media partners, community leaders also get positive
other schools too came forward for MR vaccination listening publicity from this campaign which has a snowball effect on
to live radio motivation. Yielded 100% positive results in three other schools and communities.

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 43
M a d h y a P ra d e sh

Piloting of
ANC based GDM screening and management

Problem Statement positive the Pregnant Woman is asked to visit for testing every
two weeks with the role of ASHAs and Anganwadi workers being
Worldwide, one in 10 pregnancies is associated with diabetes,
to inform them in advance and provide continuous counselling
90% of which are GDM. Undiagnosed or inadequately treated
and information. Treatment methodology includes Medical
GDM can lead to significant maternal & fetal complications.
Nutrition Therapy or Insulin as required. Continuous supportive
Moreover, women with GDM and their children are at increased
supervision visits and preventing stock outs of required materials
risk of developing type 2 diabetes later in their life. The average
are stringently followed. Linkage with NPCDCS is provided for
prevalence of GDM in India is 14.33% - higher than any other
post-partum follow-up.
ethnic group of women in South Asia. Although these GDM
figures include women who were previously undiagnosed
Programme Outcome
diabetics, 90% of pregnancy-related
diabetes develops during pregnancy. Out of a total of 25520 pregnant women
Currently screening for GDM is not who received ANC services 13465 (58%)
being done universally as part of the were screened for GDM between June 2016
ANC bouquet of services. and March 2017. Out of the screened PWs
877 (7%) were diagnosed GDM positive.
Programme 869 of them were treated with MNTs and
Description the rest 8 with insulin. 174 GDM positive
women have delivered till March 2017.
A baseline assessment was done
across all 23 blocks of the district to Implementing Partners
check the status of GDM screening
and knowledge among service Department of Health, Madhya Pradesh;
providers. Based on the national JHPIEGO; Novo Nordisk.
guidelines and training materials localised guides and job aids
were developed for MOs, SNs, ANMs and ASHAs. A district level
Financial Implications
one day sensitisation workshop was organised for all service The cost for diagnostics per person is Rs. 30.
providers. In a phased manner all 1574 service providers including
doctors, nurses, lab technicians, ANMs, ASHAs etc. Pre and post Sustainability
training knowledge assessment tests were done which showed With some modifications this programme can be scaled up across
marked improvement. The GDM testing is being done at facility the country considering the rising burden of NCDs. Also the GoI
and VHND levels. The first test is done at 16 weeks and if negative already has approved the GDM guidelines and this project has
a follow-up test is done around 24th week. If any of the test is been implemented according to these guidelines.

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 45
M aharash t ra

Uterine Balloon Tamponade Package (ESMUBT)


every second matters for mothers

Problem Statement a 3 hour training curriculum compliant with both WHO and GoI
guidelines for PPH management, a PPH wall poster checklist, a
It is estimated that 2.8 million women annually either lose their
job-aid checklist, a teachers training flipchart, a learners booklet
lives or are injured from pregnancy related causes, with Post-
and the USM-EBT device. The device rapidly stops blood loss
Partum Haemorrhage (PPH) being the most common cause. The
in women suffering from uncontrolled blood loss. Since 2015,
majority of our worlds pregnant women that lose their lives each
the GoI has recommended uterine CBT as best practice for PPH
year live in India.
management. From January 2017, the package was introduced
across 11 medical colleges in Maharashtra with Mahatma Gandhi
Programme Description
Institute of Medical Sciences leading the initiative. By April 2017,
The ESM-UBT is an ultra-low cost, easy to use, safe cost all 11 facilities completed training of their OB/Gyn and skilled
effective package designed to stop PPH. The package includes birth attendants.

Programme Outcome
As of date the device has been used on 54 mothers who were
actively haemorrhaging and most of the 54 were in active shock.
53 of these women are alive and the 1 death was associated
with advanced hepatitis.

Implementing Partners
MGH-Harvard, MGIMS.

Scalability
The EBT is an effective and proven device to tackle PPH and it
can be scaled to a national level with a robust plan to introduce
it state-wise as part of NHM.

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 47
R a j as t han

Community Engagement for Saving Daughters

Problem statement Financial Implications


A steep decline of 66 points in Child Sex Ratio has been reported The award money under the project has been supported by the
during the period of 1991 to 2011 in Rajasthan (Census). Trend state fund. A special supervisory fund has also been generated
analysis report on sex- ratio at birth in India by UNFPA, for the for decoy operations in the state.
period of 2001-2012, revealed that more than 7 lakh girls didnt
come on this planet in the state, due to sex selection. Scalability
The project is cost effective. Simple strategies of IEC and Advocacy
Programme Description increases the accountability within the community. What is only
The state launched Mukhbir Yojna (Informer Scheme) in 2014. required is a great political will and inter-sectoral convergence to
The Scheme promises a reward of 2.0 lacs to be divided among implement the program.
the Informer, Decoy lady and the Assistant who help in the entire
proceedings. Implementing partners
Other strategies included: National Health Mission, Government of Rajasthan,
Comprehensive community mobilization campaign, named md-nrhm-rj@nic.in
Daughters are precious aimed at achieving behaviour change
within the community.
Tracking of sonography machines through GPS.
Robust Complaint mechanisms.

Programme Outcome
The sex ratio (at birth) improved by 12 points in the last two
years. The State was successful in breaking the network of touts,
who were engaged in the business of luring pregnant women
for sex determination and sex-elective abortion. More than 32
successful decoy operations have been conducted in the state
in the last one year. 110 people have been arrested in these
operations.

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R a j as t han

Capacity Building & Mentoring for Newborn Care


through state regional resource center

Problem Statement Programme Outcome


Dependency of state on National level Training Centers due State achieved establishment of One State Resource Center
to non availability of State and Regional training institutes for and 8 Regional/District Newborn Care Resource Centres in the
Child Health was cost intensive, ineffective and required districts of Alwar, Chittorgarh, Hanumangarh, Beawar, Baran,
trainees to be away from their duty stations for long period Bharatpur and Pali. 459 Medical and paramedical staff have been
of time. This adversely affected the services being provided trained and 55 mentoring visits to the district and sub district
at the facilities. Hence the need for creation of state level training level have been undertaken till now.
centers was felt.
Financial Implications
Programme Description Project was implemented with
In the year 2013, National Health Mission, technical support from the
Rajasthan along with support from NIPI, government medical colleges;
conceptualized establishment of State no cost was incurred on Human
Resource Centre (SRC) and Regional/District resources. One time cost of
Newborn Care Resource Centers (RRC) in development of SRC and Regional
the State. Newborn care centers were
covered under NHM.
J K Lon Hospital at SMS Medical College,
Jaipur was designated as the State
Resource Centre for Newborn care. The
Scalability
SRC, as technical support agency visited The project adopted strategy of
districts across the State for assessment of interdepartmental convergence,
SNCUs. The mentors provided on-job training to medical and and efficiently utilized resources to overcome gaps. The project
paramedical staff posted in these facilities and addressed the is scalable and can easily be replicated in other parts of the
operational issues. country.
From 2015 the centre started conducting SNCU observer-ship
Implementing Partners
training of two weeks duration for medical and paramedical staff
as required under the Child health guidelines. A composite index National Health Mission, Rajasthan and Norway India Partnership
of seven indices (SNCU Quality of Care Index (SQCI) was also Initiative (NIPI) Contact: md-nrhm-rj@nic.in
developed by the SRC for guiding the experts on ensuring quality
of care during mentoring.

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Tami l N a d u

Reduction in deaths following Sterilization

Problem Statement and screening of clients prior to surgery. Periodical monitoring by


the state and district officials was ensured to identify bottlenecks
Tamil Nadu has one of the best Public Health system in the
in quality of services and post operative care.
country, but it recorded huge number of deaths (post sterilization)
of 11.2 per lakh sterilization procedures for the year 2011-12.
Programme Outcome
Programme Details Number of deaths post sterilisation has decreased from 11.2 per
lac in 2011-12 to 3.3 per lac in 2016-17 due to these state
CME Programme was organized in all districts to update the
initiatives.
knowledge of service providers. All deaths post sterilization were
audited by the District Quality Assurance committee (DQAC)
Implementing Partners
members. State level panel of experts with operating surgeons and
anesthetists to understand causes of deaths and to sensitize the Deparment of Health, Tamil Nadu.
service providers about shortcomings was organised. The panel
findings was conveyed to all districts. Supportive supervision Sustainability
to the districts was strengthened from the state level wherein The state initiatives of adhering to the Honble Supreme Court
the state Nodal officer and other state level officers conducted Directives and GOI Guidelines with strong administrative
various visits to observe quality of pre-medication, anesthesia, support of the state and commitment of the service providers
surgical procedures and post-operative care. An assessment of resulted in considerable constant reduction of deaths following
the quality of infrastructure of the facilities across various districts sterilization. As a best practice it has shown the effectiveness
was also undertaken. State level and district level workshops of the current guidelines and directives and can be replicated
were conducted to disseminate QA policy, guidelines and to in other states as well.
ensure quality of care. Emphasis was laid on clinical assessment

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 53
U t t ar P ra d e sh

Kangaroo care Project

Problem Statement their stay to allow for timely initiation and maintenance of
life-saving newborn care practices.
Problem Statement: Near universal coverage of KMC has the
potential to avert 450,000 newborn deaths globally, and at least Technology platform for learning and sharing: participating
60,000 newborn deaths in UP alone. Universal coverage of KMC facilities and providers can learn and share strategies and
as envisioned in INAP is achievable, but requires an evidence- innovations.
based context-sensitive scalable implementation model. CSR partnerships for availability of Kangaroo kits: basic
supplies for prolonged KMC include cap, mittens, blanket,
Programme Description diapers, etc. that are being made available to all low birth
weight babies through CSR partnerships.
The UP Kangaroo Care Project is being rolled in 8 District
Womens Hospitals across the state, and 13 community health
Programme Impact
centers across 4 districts through an implementation research
model in close collaboration between the Health department KMC practices in the community have significantly improved and
and Community Empowerment Lab as a technical partner. state is moving towards achieve universal coverage of prolonged
KMC (>18 hours) as envisaged in INAP.
The key strategies include:
Expanding ownership beyond conventional stakeholders: Financial implications
building ownership for Kangaroo Care amongst stakeholders
Financial implications: The project utilized existing funds allocated
across the political leadership administrative system, health
for newborn care and leverages CSR partnerships.
system, clinical care providers, public and private health
facilities, and community stakeholders.
Scalability
Establishing KMC as a social norm: An innovative Hug
of life campaign has been launched across the state to Scalability: The project is already being scaled across the state.34
spread awareness of KMC, enhance visibility and normalize additional DWH will be ready to be launched in May 2017.
behavior.
Implementing partners
Creating KMC lounges to promote mother and baby centric
humanized care: setting up beautifully designed spaces within Mission Director, National Health Mission UP,
facilities to maximize the comfort of mothers and prolonging mdupnrhm@gmail.com

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 55
W e s t B e nga l

PPIUCD Programme Implementation


a success story

Problem Statement monitoring to keep the motivation of the ASHA and the providers
upbeat. The individual performances were monitored and regular
Over many years the contraceptive choice by women in
reviews at State, District and Block levels helped to identify gaps
reproductive age group has been an obstacle in the achieving
for correction and kept motivation of all stakeholders including
targets in Family Planning in West Bengal. Out of Contaceptive
administrators. Districts were appreciated and performers were
Prevalence Rate (modern methods) of 57% in the State NSV (0.1%)
rewarded to create a healthy and competitive environment.
and IUCD (1.2%) rank among the lowest, whereas OCP (20%) is
the most common spacing method despite of contraindications
Programme Outcome
and long-term side effects. With this background, state decided
to promote IUCD with an objective to achieve at least 15% Both IUCD and PPIUCD performance were improved substantially
prevalence by the year 2020 with a view to reduce OCP over a period of two years. IUCD increased from 1.37 lakh during
dependency. 14-15 to 1.76 and 2.07 lakh during
15-16 and 16-17 respectively.
Programme Details PPIUCD insertions experienced a
boost from 5800 to 26900 and to
A gap assessment conducted in 2015
1.94 lakh during the corresponding
helped identify the gaps in supply,
period.
service provision and the community
level understanding of IUCDs. A
Implementing
strengthening exercise was then set in
Partners
motion. The highest quality of training
was ensured for the trainers from the Department of Health, West
Medical Colleges. Initially only one Bengal
Medical College had the national level
trainer, they trained faculties of other Sustainability
Medical colleges who in turn started Strict adherence to programme
Training of Trainers. Identified motivated Gynaecologists of the guidelines alone is sufficient to achieve desired result.
District Hospitals thereafter initiated trainings and hand holding Initial identification of gaps helps to set priorities for better
support of peripheral MO and Staff nurses posted at labour rooms. implementation of the programme. Identification of key personnel
The ANMs started quality follow ups to build confidence of the and keeping their motivation is the managerial task for the
community and ASHAs started intensive counselling both for the administrators. Regular monitoring, supportive supervision and
community and antenatal mothers. Uninterrupted logistics supply appreciation are the key factors behind the success.
was ensured and fund disbursement was regularised through

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 57
N UHM
C hha t t isgarh

Leveraging Community Processes in NUHM


to improve access to health for urban slum population

Problem Statement Implementing Partners


Lack of primary healthcare facilities and outreach compromise NHM Chhattisgarh, State Health Resource Centre (SHRC)
the health of slum population which constitutes 32% of the Chhattisgarh.
6 million urban population in Chhattisgarh.
Scalability
Programme Description Since urban health is still in an early phase, this model can be
The State Government launched Urban Health Programme scaled up to improve the outreach of the programme, especially
in 2012 with a focus on urban slums. Under this, Community in vulnerable pockets.
Health Workers (CHWs) known as Mitanins and Mahila Arogaya
Contact: MD, NHM, Chhattisgarh.
Samitis (MAS) were selected through community consensus.
3775 Mitanins were selected in slums of 19 towns and 3699
MAS were constituted, covering more than 2 million population
in urban slums and vulnerable areas. Mitanins received 25
days of training over 3 years. ANMs were appointed for urban
slums and urban PHCs were started. Main activities carried out
by the Mitanins included- home visits for new born care, ANC
visits, management & identification of cases of early childhood
illnesses and mobilization of suspected TB and Leprosy cases to
visit health facilities for investigations. The major tasks of MAS
included conducting vulnerability mapping and working on social
determinants like drinking water, sanitation and nutrition.

Programme Outcome
In 2015, reports show that 80% of pregnant women were
mobilized for institutional delivery, 87% pregnant women received
home visits, 68400 cases of diarrhea were managed with ORS
and more than 1,20,000 other patients were treated by Mitanins
using drug-kits. Mitanins and MAS intervened in 4540 cases of
violence against women.

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H ar y ana

Conducting special outreach camps at UPHC


in convergence with ULBs

Problem statement Outreach Camps inaugurated by local ward/municipal


councilors to increased their accountability.
Finding venue for special outreach camps in the slum areas
and mobilizing community was a big I nvolving local leaders increased faith
obstacle. Intersectoral convergence & community mobilization to camp
can act as a bridge to overcome this sites. OPD attendance increased by
barrier. 19% in FY 16-17.
M
 edia and press coverage of the
Programme description special outreach camps increases
awareness on the programme.
For effective convergence with ULBs
and bridge the gap, members of ULBs
Implementation
(MP, MLA, and ward councilors etc.)
have been included in SKS of UPHCs
partners
and annual meetings were conducted Government of Indias.
with the ULB members at the UPHC
level instead of city level workshop. Financial implications
UPHC meeting model act as a platform Funding through NUHM.
to discuss the area specific issues like
sanitation, security, health etc. and Scalability
develop strategies for better health
activities and increase utilization of Convergence between health and
services being provided by UPHC. ULBs increases local accountability and
ensures programme sustainability in the
Programme outcome long run.
Easy arrangement of venue for Contact:
outreach camps with proper facility md-hr-nrhm@nic.in, pouh.nhm-hry@
of drinking water, seating etc. gov.in, pouhharyana@mail.com

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 63
Tami l N a d u

Intensive Non Communicable


Diseases screening programme
in urban primary health centres

Problem statement online patient record is maintained and printed copies of test
reports signed by the Medical Officer are given to the patient on
Increase in the burden of non communicable diseases in urban
the same day itself. The UHN/ANM will identify the beneficiary
population.
with Chief Ministers Comprehensive Health Insurance Scheme
card (not mandatory). Also, ration card and Aadhaar card (if
Programme description
available) can be updated during registration. This is to ensure
The programme consists of annual wellness health check-up that the beneficiaries are not duplicated in the system and
for residents of Tamil Nadu above 30 years of age. Screening for an attempt to create a comprehensive Electronic Health
programme is conducted 2 days a week, on Thursdays and Records for the individual beneficiary. Patients are referred to
Fridays at 31 UPHCs. Implementation team includes MO, SNs, the concerned facilities while all others are given a review date
LTs, pharmacists, ANMs, UHNs etc. Monitoring is carried out for subsequent annual screening. Access to online screens is
by State, District and provided to existing NCD
City officials. NCD nurses on their user IDs.
data is collected
on 25 pre-listed Programme
parameters. outcome
The programme
Demonstration of a model
includes screening
combining screening for
for hypertension,
multiple chronic conditions
diabetes, CA cervix,
with referral and follow up,
CA breast, oral
facilitated through Electronic
cancer, anaemia,
Health Records.
dermatological
conditions, visual
Implementation
acuity and cataract.
Along with this, partners
sputum microscopy Government of Tamil Nadu.
is also carried out.
USG Abdomen, ECG Scalability
and X-ray is carried
Contact: MD, NHM,
out, if needed. An
Tamil Nadu.

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 65
D CP&NCDs
A N D H R A P R A DE S H

Systematic Active Case


Finding Efforts in Tribal TB Units

Problem Statement care provider meetings, Gram sabhas, monthly religious rituals
etc. Eight Tribal TB Units with a population of 557,572 (14.55%
Burden of TB is high in tribal population and owing to their
of total District population) were selected to conduct Active
cultural practice of staying in clusters/close hamlets transmission
TB case finding activities. Since March 2015, health camps
is likely to be higher. Difficult geographic terrain makes it difficult
to screen patients with symptoms of TB are being organized
for them to approach Health facilities frequently. India mainly
systematically once every month in one of these specific places
uses passive case finding to detect tuberculosis (TB) patients
as per a pre-planned calendar. The Medical Officer of the
through the Revised National Tuberculosis Control Programme
Primary Health Centre, the RNTCP Supervisory staff and the
(RNTCP). Systematic Active case finding activities can bring TB
Laboratory Technician participate in the camps. House to house
services closer to the Tribal community.
awareness campaigns are conducted throughout the year by the
Health staff about these camps. These camps are called Shandy
Programme description
Camps and act as Sputum Collection Centers. All patients with
The Tribal communities gather in large numbers at certain specific symptoms are encouraged to give spot sample of sputum for
places like weekly markets, bus stations, during patient-health testing and asked to report with early morning sample at the
nearest Health facility.

Programme Outcome
TB case detection rates are moderately
increased.
1. The number of sputum samples
collected and sputum positive TB
cases detected amongst them are
increasing steadily every month and
have nearly doubled in 2016-17 as
compared with cases in 2015-16.
2. The Shandy camps have also spread
awareness and more patients with
TB symptoms (Presumptive TB cases)
are attending the Health facility to
confirm TB diagnosis.

68 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


additional expenses and can contribute towards a moderate
Financial Implications
increase in identification of TB cases. The existing health system
There are no additional financial implications. and programme staff with support of ITDA can implement this.
2. Budget plan for ITDA may include this head of expenses
Scalability specifically to improve supporting activities, strengthen and
1. This can be scaled up to include all Tribal/agency areas in the ensure that this scheme is continued without interruptions as a
State or Nation since data shows that such efforts incur no part of tribal area financial plan.

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 69


A N D H R A P R A DE S H

Womens Health Programme


NCD screening and treatment

Problem Statement There are monthly reviews, retrainings, continuous handholding


support and weekly calls based on dashboard data with all district
NCDs are on the rise amongst the rural population. Women are
groups to review progress and address their problems.
particularly impacted because of poor health-seeking behaviour,
financial and social disempowerment and lack of access to good Programme Outcome
quality health resources.
So far, 11850 ANMs, 300+ specialist doctors, hundreds of
Programme Description medical officers and 200+ health officials have been trained on
the clinical and technology aspects of the program. More than
The MMHC programme by the Government of Andhra Pradesh 7.4 lakh women have been screened so far. 28,000+ women
aims to screen and treat as needed, all 7 million rural women have been referred for various diseases.
between the ages of 30 and 60 years for 7 non-communicable
diseases which include oral, breast, cervical cancers, hypertension, Implementing partners
diabetes, hormonal and vision disorders. Basic screening is done by
Department of Health, Medical and Family Welfare AP. The
the ANMs. Medical officers in the Mobile Medical Unit or PHC will
technology partner is Dell-EMC, and Tata Trusts which handles
screen for & manage hypertension, diabetes and vision disorders.
trainings, field monitoring & support, and deployment issues.
Suspected cancer cases are referred to secondary & tertiary levels
for investigation, diagnosis and treatment as needed.
Financial Implications
To ensure good implementation, the programme is enabled by 1. Programme costs Supplies for screening. Training costs.
a technology innovation for stakeholders. It is a mobile, cloud, Awareness & communications material. Booklets.
analytics solution with a unique, Aadhaar health record for every
2. Hardware costs android tablets for healthworkers,
individual that can be securely viewed, modified and updated by
infrastructure costs in the data center.
the caregiver at primary, secondary and tertiary level. Dashboards
3. Software customization, deployment and technical support.
allow health officials to monitor performance at every level, and
to drill down to village-level. Healthworkers use android app 4. Personnel costs PMU, deployment support team.
on tablets that is in the local language with many user-friendly
features. All other stakeholders use web portals. Scalability
There are process innovations to ensure good quality The technology solution is scalable and is customizable for
implementation. Common diseases are handled in the PHC or different states. The process innovations can be adopted by
MMU to reduce burden on the hospitals. Every women is given other states, and the same model can be followed for trainings
and support, with the necessary human resources.
a health report card to increase awareness and to help in tracking
the woman between primary, secondary and tertiary levels. Contact: ddmiscfw@gmail.com, sunita.nadhamuni@dell.com

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 71
A n d hra P ra d e sh

IT system for screening and follow-up


of NCD Patients (Mahila Master Health Checkup)

Problem Statement have been trained and are effectively using the application for
providing services.
Economic Burden of Non-communicable Diseases in India
Report 2014, Andhra Pradesh is among the Top states with high
Prevalence of Non communicable diseases. Early detection and Financial Implications
management is essential to minimize the mortality and morbidity The MMHC programme provides free of cost services to all
arising out of Non communicable diseases. women in the target group. No additional charges for further
referral or diagnostic services are levied from the beneficiaries.
Project Description The required investment under the scheme is being borne by
State and NHM funds.
Mahila Master Health Check-up (MMHC), a health care
programme for the women of Andhra Pradesh, was inaugurated
in September 2014. It is being implemented in more than 7000 Scalability
health sub centers across the state and covers 6 Million Rural The project is a part of MOHFWs Campaign for achieving
Women between 30-60 years for screening of 7 health conditions Universal Health Care coverage. The system has a potential of
namely Oral, breast and cervical cancers, hypertension, diabetes, replication in other parts of the country. However there the
hormonal disorders and vision disorders. programme still needs strengthening in terms of capacity building
MMHC uses a software based technology, consisting of the and behavioral change among the staff for acceptance of the
tablet application for the health workers, the web apps for the system.
secondary level and tertiary level doctors, and dashboards for the
health officials. The solution is run and managed by the Health Implementing Partners
Department on NIC cloud infrastructure.
Department of Health and Family Welfare Andhra Pradesh - NCD
Screening & Treatment, Dell-EMC and Tata Trusts.
Project Outcome
Contact: HM & FW Department, Govt. of Andhra PradesH
Since the last two years more than 6,78,086 women have been
screened for NCDs. 11850 Health workers and 350+ Doctors

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 73
BIHAR

Effective service delivery for TB patients


seeking care from private providers

Objectives Outcomes
Private providers dominate tuberculosis (TB) care in India, From May 2014 May 2017, the programme engaged 597 (71%)
requiring effective engagement models for TB control. The of targeted formal providers, 455 informal providers, 699 chemists,
objective of the Patna Private Provider Interface Agency and 131 diagnostic facilities. PPIA notified 47,035 TB cases,
(PPIA) model was to engage private providers to facilitate early 76% of total districts case notifications. Quarterly annualized
diagnosis; improve the quality of TB diagnosis; increase TB Case Notification Rate (CNR) per 100,000 population increased
case notifications by private providers; and monitor treatment five-fold from 73 in 1Q2013 (before the program) to 332 in
adherence and outcomes for privately treated patients. 1Q2017. Drug sales surveillance data by third-party agency IMS
estimated that PPIA achieved 66%
Methods patient coverage by the last reporting
period. Microbiological testing
PPIA was implemented in Patna
across pulmonary notified cases
district, the urban capital of Bihar,
improved from 35% to 68% over
State India covering a population of
the reporting period; microbiological
6.4 million. PPIA engaged private
confirmation improved from 9% to
providers including registered
37%; and drug susceptibility testing
formal providers, informal providers,
(DST) improved from 14% to 60%.
diagnostic facilities, and chemists
1160 DR-TB cases were diagnosed
into a network. Free services
by PPIA providers with Xpert
including sputum microscopy, chest MTB/Rif. Six-month treatment
x-ray, Xpert MTB/Rif, and anti-TB completion rate among notified
drugs were provided through an patients was 75%.
e-Voucher system. Patients were notified at point of care through
mobile phone calls to a Contact center and documented in an Conclusion
e-health application.
Private provider engagement in Patna has demonstrated that
Notified patients were monitored through mobile calls that notification and surveillance for improved quality of TB care at
documented daily dosing information in the e-health application. scale is achievable in the private sector. With India seeking to
Patients were prioritized for household visits with dynamic dramatically achieve TB elimination on an accelerated timetable
escalation based on prescription refills and adherence information. and requiring rapid improvements in private TB notifications
Providers were monitored for compliance to standard diagnostic and quality of care, this experience provides a basis for RNTCP
and treatment guidelines. adaptation and replication.

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 75
C hha t t isgarh

TB notification on sales of
Anti-TB drugs from Private Chemists

Problem Statement b. Mandates that these 46 drugs should not be sold without a
prescription issued by Registered Medical Practitioner.
1,671 private health establishments are registered on NIKSHAY
portal in Chhattisgarh. This has helped in increasing notifications c. requires chemists and druggists to maintain a sales register
from private sector from 807 in 2013 to 8579 in 2016. and to retain the physicians prescription copy as a proof of
However, there are two challenges faced by State: drug sales.

1. Not all private facilities are reporting on NIKSHAY All the CMHOs in State are now required to report monthly on
2. Informal and unqualified providers are acting as first point volume of anti-TB drugs sold, along-with name and address of
of contact in many instances in State and there is over-the- the patient, and name of the prescribing physician.
countersale of anti-TB drugs
based on prescription from
Programme
unqualified practitioners. Outcome
Information on
Programme 11,535 TB patients
Description was received from
State has leveraged the chemists in the
Schedule H1 policy of private sector in
Government of India under the year 2016.
the Drugs & Cosmetics
(4th Amendment) Rules,
Scalability
2013 which has following Chhattisgarh has
provisions: implemented this
a. Restriction on over-the- across all districts.
counter sale of 46 drugs As it is a GoI
(from March 1, 2014). The notification others
list includes 24 antibiotics States can also
and 11 anti-TB and anti- implement it.
leprosy drugs.

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 77
Karna t a k a

Web enabled system for surveillance of


CDs & NCDs in Bruhat Bengaluru
Mahanagara Palike

Problem Statement Programme Outcome


Bruhat Bengaluru Mahanagara Palike (BBMP) provides health Coordination between Health department and the Bruhat
services in the city through its own network of Urban Primary Bengaluru Mahanagara Palike resulted in improved notification
Health Centers, Maternity Homes and Referral Hospitals. from BBMP run healthcare facilities. A total of 425 BBMP Health
The system of data collection, recording & reporting, for both Centers and 370 Private Hospitals of Bangalore Corporation
public and private facilities was manual and often lead to under have now been actively reporting under the portal. The portal
reporting. ensured timely alerts for effective prevention and enhanced
control measures towards disease outbreaks.
Programme
Description Financial Implications
To strengthen the disease The project was implemented through
surveillance and reporting system, inter-sectoral convergence between
adaptation of a web based the BBMP and health department.
reporting system was envisaged. Existing Human resources were utilized.
For this purpose, a task force was Expenses related to training and
constituted in the year 2015, workshops were taken from State NHM
consisting of Joint Commissioner budget.
Health Services, representatives
of public health wing of BBMP Scalability
and IDSP State Surveillance Unit. BBMP is now considered as a block under
Series of meetings were District Surveillance Unit Bengaluru
conducted among members Urban. The cell collects information on
towards development of a Public Health Information and both communicable as well as non-communicable diseases for
Epidemiological Cell (PHIEC) portal. The portal facilitated online surveillance purpose.
entry and reporting of cases through various forms. Alerts are
generated via colour coded highlights on the city map. Alerts via Implementing Partners
SMS are also sent to the concerned Medical officer for immediate Bruhat Bengaluru Mahanagara Palike (BBMP), IDSP Karnataka
action. and Bengaluru ssuidspbangalore@gmail.com

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 79
K e ra l a

District Mental Health Programme


Sampoorna Manasikarogyam

Problem Statement Programme outcome


A performance audit by the Comptroller and Auditor General of Doctors were trained in diagnosis and management of Depression
India has concluded that Kerala, where 5.86% of the population at Primary care, ASHAs have been trained on mental health,
suffers from mental illness, compared with the national average Proposal for remuneration of Rs. 100/- per mental health case
of 2%, is precariously perched in the mental health care sector. In referred and followed up has been accepted.
addition Kerala contribute to 10.1% of all the suicides occurring
in India though our population constitutes only 3.4% of the Financial implication
Nations population (World health report 2001). All 14 DMHPs have been included in Plan fund 2017-18 with
total Outlay of 656 Lakhs. Rs. 550 lakhs have been allocated
Programme description in plan fund for development of 3 Mental Health Centres at
First District Mental Health Programme (DMHP) was started in Thiruvananthapuram, Trissur and Kozhikode. An amount of
Kerala in Thiruvananthapuram 100 crores have also been
in 1999. Since then DMHP allocated for Kozhikode
has been rolled out in 14 MHC under KIFBY.
districts. Thiruvananthapuram
district achieved successful Implementing
integration of Mental Health Partners
care into Primary Care by
State government and
2014. Now Mental Health
NHM.
Clinics are being conducted
in all PHCs and CHCs in the
Scalability
district by trained doctors of
the concerned institutions As this initiative is in line
and psychiatric medicines are with National Mental Health
made available at PHCs. 26 day Policy, initiative could be
care centres, school mental scalable all over the country
health prog, ASWASAM- along with the NMHP.
Depression management at
PHCs, 23 de-addiction Centres, 10 new de-addiction centres are
being started under VIMUKTHI scheme with financial support
from Excise Department and mobile medical team.

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 81
KE R A L A

Family Health Centre approach


for universal health coverage

Problem statement involvement in every stage to instill ownership and


focus on social determinants of health.
Kerala often known for its gains in health care sector
is now facing its own challenges. The rising number of Community engagement: Arogyasena health care
communicable diseases and the increasing prevalence volunteerism 25 per ward a total of 500 per 30,000
of non communicable diseases among people ailing population.
per population and people seeking care in the state Family health plan: Mapping health needs of FHC
is largest in the country and most of the services are area, mapping the services that are being currently
availed from private sector leading to out of pocket provided, identify new services that needs to be
expenditure driving families to impoverishment and integrated, mapping the provider at each level.
poverty. e- health plat form will be integrated.
Specific focus projects for tribal and marginalized
Programme description
population in urban and rural areas.
Effective Primary care service delivery has proven
The project will be operational in selected 170 Family
across the globe to be an effective strategy to improve
Health Centres in the state in first phase.
the morbidity burden of communities. The programme
envisions a family based health care approach. The
Implementing partners
components of the programme are:
NHM, DHS, SHSRC.
Increase in the scope of services and ensuring the
quality of care: A set of 52 common conditions that
can be managed in a FHC are identified and clinical
Financial implication
guidelines are prepared for management. Being funded through State Schemes.
Health centred developmental agenda under
leader ship of LSG: Capacity building for health
Scalability
care staff and LSG members in providing health Will be scaled throughout the State in a phased
centred projects in current 13th five year plan. LSG manner.

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 83
M A D H Y A P R A DE S H

Trialogue

Problem Statement Financial implication


Due to lack of awareness and prevalence of myths, misconceptions, The only cost involved comprise of TA of service provider,
apprehensions and inhibitions in the minds of people, there is low mobility support for Leprosy affected people and refreshment.
voluntary reporting leading to late detection with disfigurement Approx Rs. 15,000 cost incurred per camp.
and disability caused by the disease. These results in making
the affected persons suffer stigma and discrimination. There is Implementing Partners
low support and understanding from the family and community LEPRA, PRI members and NLEP.
especially in case of women.
Scalability
Programme description
Could be upscaled at national level where PR<1 to address the
Trialogue aims at changing community attitudes and behavior issue of stigma, discrimination and to reduce the gap between
through role models and active participation of persons affected the patient, health care provider and community.
by the Leprosy, public and health care providers, involving open
and honest discussion about fears, concerns, prejudices and
problems. There is a shift in approach from dialogue to trialogue
to achieve integrated action between the three players patient,
provider and people. The camps conduct between October to
March every year wherein 3 blocks in each district named as
Residential care and Concern camps. The activity lasts for
3-6 days. Implementation partners included Panchayati Raj
Institutions, State health Directorate, community participation
and NGOs like LEPRA.

Programme outcome
Total 285 camps have been conducted over the last 2 years,
in which 6925 leprosy affected people participated. A total of
1376 new leprosy cases detected during the camps and 1188
voluntary reporting.

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 85
M a d h y a P ra d e sh

Operationalization of Mental Health Clinics


in district hospital

Problem Statement & Follow up Card &Monthly Reporting formats etc) developed
in close coordination with State Government Officials & other
As per National Mental Health Survey in India 2015-16 states
technical experts.
that the prevalence rate of mental health disorders in Madhya
Pradesh is 13.9%. One third of this burden is due to depression
Programme Outcome
(37% of the total Disability Adjusted Life Years (DALYs) and it
also significantly contributes to the burden attributed to suicide Total 64 Medical officers, 150 staff Nurses from 51 Districts
and ischemic heart disease thus making it a critical public health (1 MO/DH) are trained in Mental Health training (One Month and
priority for all age groups. Two weeks duration). Nearly 40000 cases have been examined
in Mann clinic out of which 50%
Programme are on pharmacological and
Description psychosocial management.

State has operationalized Financial


Mental Health clinic Mann
Implications
Kaksha in all 51 district
hospital with trained staff. No additional cost incurred.
Capacity building training
conducted at AIIMS Bhopal Scalability
in which 294 Doctors and NHM is intended to Scale up
nurses were trained. IEC mental health clinics Mann
materials and mental health kaksha in all 200 CHCs of 30
screening tools developed DMHP districts of the state along
with technical support of with establishment of 10 more
PHFI. 13 Psychotropic counseling centers in District
medicines incorporated Hospitals.
in EDL of Madhya Pradesh which is available free of cost in all
clinics. Various record keeping & reporting formats (Screening Implementing Partners
Record Register, Case Record Register, Follow up Record, MH
NHM and State government, dmhpmp@gmail.com
GAP Mater Chart, Case Booklet Sheet, Referral Slips, Treatment

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 87
MAHARASHTRA

Elimination of Malaria & control of other VBDs


by Navi Mumbai Municipal Corporation

Problem Statement railways, MTNL, NMMC etc. 12761 construction sites visited
from which 399 spots treated with Guppy Fish.
Malaria in urban areas was not considered a major problem at
the time of launch of the National Malaria Control Programme
Financial implication
(NMCP) in 1953, or National Malaria Eradication Programme
(NMEP) in 1958. However, in 1970s, incidence of rural malaria No extra cost involved, it is part of on-going National Malaria
came down drastically i.e. 0.1 to 0.15 million cases per year but control programme.
malaria in urban towns reported a rising trend.
Implementing Partners
Programme description State NVBDCP team and State Municipal Corporation.
The municipal corporation is implementing Vector Born Disease
control activities since last 2 years. Vector control and IEC/BCC Scalability
activities are being taken in a very organised manner with number Initiative comes under on-going Urban Malaria Scheme and
of interventions like - Mapping of hot spots, Diagnosis within setting good example of inter-sectoral convergence.
24 hours and Malaria treatment cards, investigation of each
case, rapid response teams, Formation of abatement committee,
enforcement of civic byelaws, involvement of RWAs with special
IEC/BCC Campaigns (Street Plays), outsourcing of anti-larval and
anti-adult measures, daily reporting from private practitioners,
special surveillance at construction sites and public grievance
disposal on mobile apps. Mosquito Abatement Committees (MAC)
formed chaired by Commissioner of Municipal Corporations with
all heads of departments. The concerned departments take the
responsibility for taking immediate action on the vector breeding
source created by the department or in their jurisdiction.

Programme outcome
API has come down to 0.16 (2016) from 11.59 (1998), total of
121 problems solved by several departments of MAC like forest,

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UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 89
O d isha

Improving access to malaria control services


at community level through the community volunteers ASHA

Problem Statement focus on pregnant women and young children. Multiple non-
government partners (Caritas India, Tata Trust, MMV) are
The state of Odisha contains multiple malaria paradigms due to its
supporting the states initiative to control and eliminate malaria
topographical diversity and tropical climate favouring mosquito
through strengthening surveillance, social mobilization and
breeding. It also witnesses a high proportion (>90%) of falciparum
capacity building.
malaria, known to cause complications and
death. Scaling up Early
Diagnosis and
Malaria morbidity and mortality is high
Complete Treatment
in hilly and forested areas where there is
(EDCT)
poor access to health services and poor
health seeking behavior of the community. Around 47000 trained
A large proportion of the population in ASHAs are being
these areas represent tribals. deployed in the village
and hamlets of Odisha
Additionally, presence of urban malaria (at
to provide malaria
construction sites), seasonal workers (mine
diagnosis and treatment
workers, laborers), travelers and pilgrims
facility to the rural and
in low endemic coastal districts impedes
tribal population using
the progress towards malaria control and
the bivalent RDT and
elimination using one-size fits for all
ACT.
strategy.
Integrated Vector Management
Programme Description a) Long Lasting Insecticidal Net (LLIN) distribution
Community level involvement in malaria control b) Indoor Residual Spray (IRS)
ASHAs are actively engaged in passive surveillance for malaria
Programme Outcome
at community level, generating community awareness through
social mobilization and consequently increased community Passive surveillance increased substantially in the last
demand for vector management services. 10 years. The Annual Blood Examination Rate (ABER) has
increased from 12.24% in 2007 to 16.37% in 2016 due to
Tailor-made Malaria Elimination Strategy contribution of ASHA.
For hard-to-reach areas the state has initiated the flagship Approximately 60% of the malaria surveillance is contributed
programme; DAMaN under the umbrella of NHM with specific by ASHA network.

90 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


Due to early detection by ASHAs at the community level, Scalability
complication and deaths due to malaria have been reduced by 1. The state is planning to recruit more number of ASHAs so that
187% in 2016 compared to 2007. EDCT services can be improved in the remote and inaccessible
Around 40 lakh LLINs have been distributed by the ASHAs village/hamlets.
during 2010-2012, due to which malaria cases reduced by 2. Intensifying community level engagements by using ASHA
73.54% and death reduced by 268.66% in 2013 compared for playing a pivotal role by Non- Government organizations,
to 2010. partners and other sectors.
3. Inter-sectoral coordination and inter-ministerial engagement
Implementing partners
through flagship project DAMaN (Durgama Anchalare Malaria
NVBDCP Odisha under the umbrella of NHM Odisha. Nirakaran).

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 91


PUNJAB

Tobacco free villages

Problem Statement Programme outcome


All the 22 districts of Punjab have been declared as Tobacco Total 305 villages covering a total population of 4.57 lakhs declared
Smoke Free (TSF) on the basis of Compliance Studies by School themselves Tobacco Free Villages by passing the resolution.
of Public Health PGI Chandigarh. But in Punjab, 62.5% of the There was no sale of tobacco products in the villages. According
total population lives in rural areas. It has been observed that in to NFHS-4 Punjab has lowest prevalence of tobacco use in
many of the villages people are not aware of the ill effects of the country, the tobacco use among men in Punjab state declined
tobacco. Mostly in all the villages tobacco is sold at the shops from 33.8% (NFHS-3) to 19.2% (NFHS-4) and in women from
along with the food items. 0.8% to 0.1% during last 10 years.

Programme description Evaluation report


State has rolled out 5 activities under this initiative - ban on Practice internationally recognized at World Conference on
Loose Cigarette/tobacco, Punjab - No Tobacco Day (1st Nov), Lung Health (Barcelona, Spain, 2014), South Africa (2015) and at
Electronic Nicotine Delivery System is illegal, banned Hukkah bars Liverpool, UK (2016). World No Tobacco Day award 2015 was
and prohibition on manufacture, storage, sale or distribution of given to Punjab Govt. for its achievement in Tobacco Control by
Gutkha and Pan Masala, processed/flavoured/scented chewing WHO.
tobacco. All these activities rolled
out in 22 districts in phasic manner, Financial implication
In the first phase, panchayats were No additional cost incurred (Cost effective).
sensitized about the ill effects of the
tobacco and motivated to put up a Implementing Partners
resolution to declare their village as
Tobacco free. In the second phase, a State government.
village level committee was formed
and resolutions were submitted to Scalability
Deputy Commissioner to declare It is a good initiative to control the menace
themselves as Tobacco Free Villages. of tobacco at grass root level, This will help
In the third phase, regular follow of to create awareness about the ill effects
these villages was done by District of tobacco and improve the knowledge of
Level Task Force. people regarding the Anti Tobacco laws.

92 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 93
Tripura

Cataract Backlog Free District


moving towards universal eye care services

Problem Statement Programme outcome


A study conducted at Tripura on Population Based Assessment Out of estimated blindness suffering population (1281 as per
of Prevalence and Causes of Visual Impairment during 2016, study) 51% Cataract cases (648) identified within one year from
reveals that prevalence of Blindness in Tripura is 2.8% and 121 villages. Out of identified cataract cases (648) 83% operation
Cataract is the leading cause of visual impairment (54.5%) and successfully done. 907 ASHAs are trained cataract identification
blindness (81.9%). Estimation on census 2011 population says and 80,000 homes were visited by trained ASHAs.
28781 numbers of people living with blindness in Tripura.
Financial implication
Programme description ASHAs were given Rs.3/- per household visit and an amount of
From November 2016 under PPP module cataract surgeries Rs.2.5 Lakhs were utilized from Mission Flexi pool and Rs.5.00
were conducted in undivided Lakhs was utilized for maintenance
North Tripura District. District and procurement of essential
Programme forControl ofBlindness equipments for Eye OT from RKS
(DPCB) Unit was established in Fund.
North Tripura District hospital in
2016. The advance calendar for Implementing
eye screening and cataract surgery Partners
was developed. Community
NHM, District administration and
awareness done by sensitizing
NGO - Help Me See and P. C.
PRI and NGO Members,
Chatterjee Eye Hospital.
developing training module for
ASHA involving AYUSH MOs,
Scalability
conducting advocacy Meeting,
disseminating the messages to North Tripura District has become
all VHND etc. Highlights are: an inspiration to other Districts in
screening being done by ASHAs, the State to make the entire State
necessary infrastructure repaired Cataract backlog free District.
(Ophthalmic OT), Cashless services have been given to all
beneficiaries by utilization of funds from Rashtriya Swasthya
Bima Yojna and National Programme for Control of Blindness.

94 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 95
C ommunity Pr
Empowermen
o cesses,
t&ASHA
Jammu & Kashmir

Health Check-up of ASHA Facilitators & ASHA


as a form of orientation of ASHAs to NCDs

Problem Statement Implementing partners


Health seeking behavior in communities is low, particularly NHM, J&K and AIIMS, New Delhi.
for screening among healthy individuals. The Burden of NCDs
is expected to increase unless substantial efforts are made to Scalability
undertake early detection and management. The model holds a potential to be scaled up in rest of the
districts before initiation of population based roll out of NCD
Programme Description screening.
A District wise screening of all ASHAs for NCDs was planned by
Contact: mdnhmjk@gmail.com
the state of J&K with an underlying objective of orienting ASHAs
to NCDs. A day long screening was conducted in
Pulwama district by a team of doctors from National
and State level institutes. In order to enhance the
turnout of ASHAs, IEC activities were carried out.
Waiting space for ASHAs and screening space for
doctors were ensured at the site of screening. The
screening included collection of preliminary socio-
demographic and anthropometric data through
a questionnaire, followed by collection of blood
sample for biochemistry and hormonal analysis.
After the screening, ASHAs were given oriented
to key information on NCDs.

Programme Outcome
A total of 399 ASHAs were screened on that day.
Of this, 44.89% were hypo calcemic, 14.3%were
obese, 7.89% were diabetic and 5.26% were
hypertensive. Apart from this, the programme
created a unique sense of mutual trust and
bonding between ASHAs and the department.

98 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 99
O d isha

HBNC+ for reducing Diarrhea and Pneumonia


and improving nutrition

Problem Statement Financial implications


Diarrhea and pneumonia are major factors contributing to the One time cost per district was INR 45 lakh (Training of 1400
high infant mortality in the State of Odisha, compounded by high worker). Recurring cost per year was INR 36.7 lakh (Inclusive of
levels of undernutrition. printing and ASHA incentives @ INR 200 per infant)

Programme Description Scalability


Project HBNC+ is being implemented on pilot basis in 3 districts The model has the potential to be scaled up, given the universal
of Odisha since 2014. The main component of the project is availability of ASHA and ASHA facilitators in all High Focus
follow up of infants beyond 42 days by ASHAs. It provides an states.
opportunity to reach the infant at 3rd, 6th, 9th and 12th month.
Contact: MD, NHM, Odisha
It promotes exclusive breastfeeding for first 6 months; improves
routine immunization, Early Childhood Care and Development,
correct use of ORS at the time of diarrhea, counselling on
complementary feeding and administering Iron Folic Acid
syrup with the objective to reduce diarrhea, pneumonia and
malnutrition. A total of 3,027 ASHAs and 81 ASHA facilitators
have been trained in HBNC+.

Programme Outcome
68% of the infants received complete four home visits in
3 districts. Overall 9,303 supportive supervision visits were
provided to 3,027 trained ASHAs. 79% of the infants who were
undernourished at the age of 3 months improved by the time
they reached the age of 12months.

Implementing partners
NHM Odisha and NIPI.

100 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 101
U t t ar P ra d e sh

Reducing Maternal and Newborn Deaths


(ReMiND) through mobile application

Problem Statement Real-time data increases the potential for remote monitoring,
targeted follow-up and face-to-face supportive supervision visits
Currently, Uttar Pradesh has one of the highest IMR (64) and
with ASHAs. Over the period, the percentage of ASHA Sanginis
U5MR (78) in India. One of the key interventions to reduce
visiting households where ASHAs face problem in motivating
neonatal mortality is HBNC. They play an integral role in improving
families to adopt health behavior showed a 48-point percent
maternal and newborn health outcomes. A 2011, evaluation of
increase between March-September 2015. This led to 14-point
the ASHA programme in Uttar Pradesh found incomplete training
percent fewer ASHAs reporting resistant families in their area in
and limited supervision as the main barriers to improve ASHAs
this period.
performance.
Implementing partners
Programme Description
UP-NHM, Catholic Relief Services, Vatsalya, Dimagi Inc., Sarathi
ReMiND aims to strengthen systematic supportive supervision
Development Foundation.
of ASHAs to improve their performance through: i) Improved
knowledge and skills of ASHA Sanginis on supportive supervision,
Financial implications
ii) Automated reports at different levels, iii) Real-time report for
evidence based decision making, iv) An efficient and transparent Cost effectiveness study by PGIMER, Chandigarh (2016) showed
payment system of ASHA Sanginis. Sanginis use the mobile-phone that the use of ReMiND application results in incremental cost
application which facilitates assessing beneficiary coverage by saving of INR 6078 per DALY averted and INR 176, 752 per
ASHAs, collecting and compiling death averted.
data on ASHA functionality,
supportive supervision and Scalability
reporting, redressal of ASHA The mobile application is
grievances, reporting maternal already developed and can be
and infant deaths and tracking easily scaled up by other States,
ASHA drug kit status. as the role of ASHA facilitators
across the country is same.
Programme
Contact:
outcome
subrat.satpathy@crs.org
Sanginis can use the data to
provide individualized feedback
and guidance for improvement.

102 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 103
H ealth CARE
TECHNOLOGY
ARE
HNOLOGY
U TT A R P R A DE S H

An effort towards Atomic Energy


Regulatory Board (AERB) compliance

Problem Statement Cluster-1 17 Districts 83 Radiology Equipment


Radiology has been key diagnostic tool for many diseases and Cluster-2 18 Districts 110 Radiology Equipment
having important role in monitoring treatment. Though country Cluster-3 14 Districts 100 Radiology Equipment
has large number of radiology facilities many of them have not Cluster-4 10 Districts 75 Radiology Equipment
been registered with AERB. Compliance by the radiology facilities Cluster-5 15 Districts 111 Radiology Equipment
to the provisions of the Rules with specified safety requirements
is important to ensure radiation safety for persons operating
these equipment as well as patients who make use of them.

Programme Description
Project approved in the PIP of 2016-17, for ensuring radiation
safety compliance in all Radiological units of the state. It is
a statutory requirement to have radiation safety in all the
diagnostics radiology facilities, which have radiology/radiation
emitting equipment installed. These facilities should be in
compliance with regulations specified under the Atomic Energy
(Radiation Protection) Rules, 2014. This Project is envisioned to
get the real situational analysis of the level of Compliance and
Infrastructure conditions of all the State Public Health facilities
which have radiology/radiation emitting equipment installed
as per the AERB Compliance norms and to obtain License for
Operation from AERB.

Part 1 Compliance Study To conduct safety regulations


survey across all facilities [DHs &
CHCs] in scope of study, to identify
gaps from the AERB regulations.
Part 2 Infrastructure To upgrade the non-compliant
Development installation in the facility as per
AERB norms.
Part 3 Issuance of License AERB Licensing of Facility
for Operation from
AERB

106 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


Programme
Methodology
This project is to be done in three following
parts:
The work has to be completed in one
year. The project has been distributed in
5 Clusters (74 Districts, 479 Radiology
Equipment).
Actual Work Done: The Contact
Agreement has been signed by all 3
bidders on 23.01.2017.
The Phase-1 (Compliance study) has been
completed by all the three bidders in the
end of March 2017.
Phase-2 (Infrastructure Development) has
been initiated by the bidders.

Financial Implications
The funds for the project are routed
through NHM state PIP.

Implementing partners
To roll out the programme, the tender
process has been completed; the tender
has been awarded to the following
bidders:
M/s Roentgen Ray Technologies
M/s Assurays
M/s Cyrix Healthcare Pvt. Ltd.

Scalability
The states where AERB compliance is not
present, through this tender programme
it could be easily scalable and should be
replicate all across country.

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 107


EMERGING INITIATIVES

ealth Systems
H Strengthening
C han d igarh

Implementation of AADHAR enabled Civil Birth


Registration System for Newborns and Infants

Problem Statement week was also celebrated with the


motive that all mother and their children
Chandigarh decided to undertake the
should have the Aadhar enrolments in
initiative for improving the aadhar
2014-15. Later on the Aadhar counters
enabled registration of mother for JSY
were made available at all the delivery
entitlements. Aadhar registrations have
points for early registration of the JSY
been started at DH and 2 CHCs with
mothers.
the objective that all mother and their
children should have Aadhar enrolment
Programme outcome
at these health facilities so that Aadhar
registrations could be improved and 100% births are registers on online
JSY beneficiaries should be followed for Birth & Death Registration though RGI
opening of bank accounts with linkage web portal http://crsorgi.gov.in/web/
of Aadhar IDs. index.php. This initiative has been
implemented in UT Chandigarh w.e.f
Programme description January 2016 through 13 Birth and
Death Registrations sites initially.
From April 2015, special camps were
organised at Maternal and Child
Financial implication
Hospital with an aim to enrol all the
beneficiaries under Janani Suraksha No additional cost incurred
Yojana foR the Direct Benefit Transfers
in the bank accounts of beneficiaries. Scalability
As per the policy of UIDAI, Aadhaar can As this initiative is highly cost effective
be provided to infants who are even and part of UIDAI, it can be easily
below the age of 5 years, biometrics scaled up in any state/district of India
of these children are not taken at the to improve the Aadhar registration
time of enrolment and can be added and to improve the rate of direct fund
later on once the child attains the age transfer to the beneficiaries.
of five. Health Department has made
provisions for addition of enrolment Implementing Partners
ID on the birth certificate. The Aadhar
UIDAI and NHM.

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 109


D e l hi

RMNCH+A Supportive Supervision Mechanism

Problem statement Programme Outcome prioritized health facilities especially in the


non-HPDs of these states have also been
Supportive supervision mechanism Supportive Supervision checklist model
initiated by the government counterparts.
is an effective tool to strengthen and impacts 8.3 million pregnant women and
monitor the health system. Committed to 7.6 million infants in HPDs.
Implementation Partner
strengthen the RMNCH+A program, the
A total of 2348 facilities (438 L3, 1354
SS mechanism aims to provide a critical Lead development partners are supporting
L2, and 556 L1) have been visited 3/more
support for delivery of essential services. the SS checklist implementation in their
than 3 times for supportive supervision
respective State and HPDs.
across all the 184 HPDs from January
Programme description 2015 to December 2016. Contact: nkapoor@ipeglobal.com
A strategic approach was identified to do
Supportive Supervision visits in scientific Financial Implication
manner across different facility levels
As of now, lead development partners are
(L1, L2, and L3). In order to establish a
supporting the SS checklist implementation
uniform mechanism for collecting relevant
in their respective State and HPDs. State
information, a standard SS checklist was
government will have to leverage from
introduced by GoI in October, 2014.
their own budget for scale up of SS
This robust and well-structured facility
checklist in the non-HPDs.
level checklist is used to assess different
categories of delivery points across all the Scalability
HPDs.
The RMNCH+A supportive system is
This checklist with 146 indicators captures a dynamic process. This mechanism
all the important parameters under each can feed into a broader supportive
thematic area. Facility level gaps are supervision system across all the non
identified in real time and addressed at sub- HPDs in 29 states.
district, district, state or national level. The
multi-level data generated are analysed on Following the SS results and the impact
a monthly basis to generate high quality, generated, NRU has scaled up the use
strategic reports which are shared with of SS checklist across non HPDs through
ministry, government officials and all the state government representatives in
stakeholders at different levels. 3 states (Uttar Pradesh, Punjab and
Himachal Pradesh). In addition, SS visits to

110 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


G u j ara t

HEALTH AND FINANCIAL PROTECTION FOR WOMEN


VimoSEWA Insurance Co-operative

Problem Statement the co-operative. An important service across 7 states. Over 1,00,000 women are
offered by the organisation is the Saral covered under this scheme and it has over
Little or no financial and social protection
Suraksha Yojan designed to provide wage 12,000 women shareholders from over
during crises like hospitalisation. The
loss cover to RSBY insured and other poor 13 organisations across 5 states.
poorest and most vulnerable women
population during hospitalisation. At a low
repeatedly face several risks, often at Implementing Partner:
premium (Rs. 350 per annum for family
the same time. Unforeseen events like
of 4 and Rs. 475 pa for family of 5-6), SEWA Gujarat
hospitalisation push informal women
Rs. 200 per day upto 15 days is offered
workers and their families into debt,
to the woman and family members during Financial Viability
distress sale and catastrophic poverty.
her/his hospitalisation. There is minimal
SEWA Bank showed that sickness was the VimoSEWA is financially viable generating
documentation involved, quick response
number one cause for taking loans. profit, giving dividend and growing at
(within 10 days) and a wide range of
hospitals are covered. Also sustainability the rate of 10% per annum. The SSY
Programme Details programme has surplus of over 4 lakh
mechanisms like profit sharing with the
Financial risk cover is provided to informal insured and bundling are also part of the rupees from a premium collection of
women workers and their families during service. 7 lakh rupees.
sickness and other unforeseen events
through their own financially viable co- Programme Outcome Sustainability
operative where they themselves are The programme has been incorporated
The programme has disbursed over Rs. 16
the users, managers and owners. The into many government based health
crores in the last 10 years and has users
programme was started in 1992, and the insurance schemes.
National Insurance VimoSEWA
Co-operative was registered in
2009. A total of 10 products
including health, life, accident and
loss of daily income are covered.
Apart from these services such as
product development, insurance
education, linking with insurers,
selling products, claims processing,
maintaining data base and linking
with other SEWA are provided by

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 111


H ar y ana

e-Upchaar for effective and efficient delivery


of quality healthcare at 55 public health facilities

Problem Statement Development of Electronic Health The system integrator is United Health
Record (EHR) across 55 selected Group Information Services Private
The patient health records being
facilities, to capture records of patients Limited, Data Centre is hosted by BSNL
voluminous and manual are unavailable in
during revisits, referrals etc. and MPLS connectivity is provided by
case of revisits, referrals & emergencies
Streamlined, transparent and efficient Reliance Communications Limited.
and are often lost in transit.
operations with improved service
delivery. Financial Implications
Programme Description
Gathering of important health data The cost of the project is approximately
e-Upchaar is one of the e-governance
with accuracy for better planning and Rs. 90/- crores, which includes cost of
initiatives being implemented by the
resources allocation. software development, infrastructure
Haryana State Health Systems Resource
set-up, training & change management,
Centre to improve quality of service
operations and maintenance support.
delivery in the public sector. The
e-Upchaar project is being implemented Implementing Partners
Scalability
across 55 health facilities which include Director General Health Services,
4 Government Medical colleges, all Haryana. The project has the capability for
21 district hospitals, selected Sub- replication at all Sub-Divisional Hospitals,
Director General AYUSH, Haryana.
divisional hospitals, CHCs and PHCs. Community Health Centres and Primary
Director Medical Education and Health Centres.
Research, Haryana.
Programme Outcome Contact: edhshrc@gmail.com
State Health Resource Centre,
e-Upchaar expects to achieve: Haryana.

112 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


M a d h y a P ra d e sh

Supply Chain MANAGEMENT

Problem Statement Gross, VAT/CST, Liquidated Damage (LD) date). Supplier performance has increased.
and Net Amount. Drug availability of 2198 Instances of delayed supply or no supply
There were many issues with procurement,
health facilities and their drug distribution is not greater than 5%. Currently average
supply and distribution of drugs even
counter, store wise drug locator for 753 supply period is between 25 to 30 days
those on the essential drugs list in the
drugs and consumables are on public and average percentage of incomplete
state. This resulted in high out of pocket
portal. supply (36.6% in 2013) is not greater that
expenditure for the end users in public
5% as on date.
health care facilities. The challenges in the Tracking facility on public portal for
supply of drugs included multiple routes of Purchase Order raised by DDO, NABL
Implementing partners
payment to the suppliers. No transparency report uploaded by supplier and Sanction
in the allotment of contracts and quality order for making payments with unique Health Department, Government of
of suppliers. Stock outs at facilities due to numbers. System generated Sanction Madhya Pradesh.
these factors was very common. order which maps details like PO number,
invoice no. bank details of supplier, gross Financial Implications
Programme Description and net amount. Online payment facility All payments processed through a single
using DS for drug procurement and bank account as opposed to 102 bank
A single platform controlling the e-ordering,
payment through 102 DDOs. No physical accounts. 80% of the budget is utilized
supply chain management, quality
documents required for sanctioning for central rate contract procurement as
adherence, and payment across 102
payments. mandated in the Drug Policy (380 in 2016
authorities for 947 drugs and consumables
from 137 suppliers. Work flow ensures to 827 as on date).
Programme Outcome
uploading of mandatory documents by
mandated users for generation of MRC The average drug count in CMHO stores Scalability
and TRRC (in case of Quality Assurance of and CS stores (220 in 2013 to 280 as on The project is already under implementation
drugs). Online calculation of bills including date; 232 in 2013 to 312 drugs as on in many states.

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 113


M aharash t ra

Involvement of Judiciary System


for effective implementation of the PCPNDT Act

Problem statement and details of the PCPNDT Act have been advertisements, improper maintenance
included as part of all induction, refresher of records, non-registration of facilities
The Child sex Ratio in Maharashtra declined
and specialized programs organized at the and revealing sex to (decoy) clients.
from 946 girls per 1000 boys (1991) to
Maharashtra Judicial Academy. In these cases 102 doctors and five
894 girls per 1000 boys (2011). Due to
relatives have been convicted.
Complex web of socio- economic and
Programme Outcome 60 doctors have been suspended from
cultural factors that primarily include the
desire to have small families, coupled with 1192 Judicial officers were oriented over a Maharashtra Medical Council following
a strong preferences for sons, as well as two year period. (June 2009-March 2011) framing of charges. Similarly three
easy availability and access to technology High Court Judges attended 60% of the doctors have been suspended from
and its misuse. workshops organized at the district level. Indian Council of Medicine and six
Few highlights of the project: doctors from Council of Homeopathy.
Programme Description Maharashtra got its first conviction A total of 1333 prosecutors have
with imprisonment in 2010 after been trained thus far in the state of
State level workshop organized for senior
the sensitization process with the Maharashtra.
judicial officers under the chairpersonship
of Honorable Chief Justice of Bombay judiciary, public prosecutors and Act
implementers. Financial Implications
High Court in December 2007. The
Convictions involved both fine and No additional investment was put to
workshop focused on understanding the
imprisonment as provided by the law, implement this initiative.
social implications of the issue and the
law through landmark judgments. 28 such upholding its seriousness and spirit.
Scalability
sensitization workshops forJudicial Officers 92 landmark judgments with
were organized covering all 33 districts of convictions have been pronounced far The programme has been implemented
Maharashtra. The issue of sex selection by sensitized judicial officers - for illegal in only state and its success triggers the
adoption in other states.

Implementing Partners
SHSRC, Maharashtra judicial Academy,
Maharashtra state legal services Authority
and UNFPA.

114 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


R a j as t han

Jeevan Vaahini
integrated ambulance services

Problem Statement all kind of emergencies (including related Financial Implications


to Police department and fire mitigation
Delay in reaching to an appropriate health One time cost of development of IAP
department).
facility is considered to be one of the prime platform was provided by NHM under the
factors contributing to high number of The platform is supported by web based mission pool. Existing manpower available
deaths in emergencies. Providing medical software and Mobile Application integrated with the state were used for the same.
aid within Golden Hour, increases chances with GPS system. This enables detecting
of saving a life by many folds. the location of nearest Ambulance from Scalability
the site of accident and ensures the
The Project has been appreciated at
Programme Description availability of quick referral along with
various platforms due cost effectiveness
immediate information or notification of
To improve overall operational efficiency and its impact on minimizing deaths due
incident/dispatch to the concerned Caller,
and cost effectiveness of various referral to emergency. The project is now being
Ambulance, Police Station, Fire Station
and transport mechanisms in the state scaled in various states.
and Control Room.
Government of Rajasthan took an initiative
to integrate the existing separate four Implementing Partners
Project Outcome
patient referral/transport mechanisms National Health Mission, Government of
(Medical Advice Service (104), Emergency The platform has achieved full integration
Rajasthan.
Ambulance Service (108), 104 Janani of emergency services under one roof. The
Contact: spm_raj.nrhm@yahoo.com
Express and Base Ambulance paid response time to any request generated

service.). The services are now operated has considerably reduced to less than 20
through a centralized call center with a minutes in the last year.
common toll free number i.e. 108/104 for

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 115


W e s t B e nga l

Routine Microbiological Surveillance


of sterile zones in level 3 hospitals

Problem Statement supervises the implementation of the Implementing Partners


system and discusses the reports in
Health Care Associated Infection (HCAI) is Hospitals under QA in collaboration with
the monthly meetings and undertakes
a major problem for the patients safety, Microbiology Department of all Medical
corrective & preventive action as per
leading to considerable morbidity and Colleges.
protocol.
mortality. During Situational Analysis under
the QA Programme, it was observed that 4. The reports are submitted monthly in Financial Implications
culture swab testing from Sterile Zones a specified format called Annexure B
and compiled at State level. All hospitals have been allotted a fund of
has not been routinely practiced. Rs. 10,000/- each as operational cost, thus
Programme Outcome a total of Rs. 3,80,000/- for 38 Hospitals.
Programme Description
1.
The swabs for microbiological A total of 38 Hospitals have been taken up Scalability
examination are collected from Labour under this initiative. Till 15th June 2016,
22 samples out of 1474 samples sent from The initiative can be replicated in other
room, OT, SNCU & CCU in poly-
OT (1.5%), 7 out of 530 from Labour room facilities also.
propylene test tubes or in test tubes
sterilized by hot air oven as directed by (1.3%), 3 out of 552 from CCU (0.5%), 2 Contact: wbhabr@gmail.com
Microbiology Department of Medical out of 478 from SNCU (0.4%) were found
Colleges. to positive for bacteriological growth.
2. The test reports are sent by e-mail. Overall positivity rate is 1.1%. After
initiation of this intervention, number of
3. The Infection Control Committee
samples sent increased gradually within 6
of every DH/SDH under the NQAP
months with peak around May 2016.

116 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


EMERGING INITIATIVES

R MNCH+A
C hha t t isgarh

District Gap Analysis

Problem statement provision for automatic development


of Facility Improvement Plan (FIP) for
To realize the goals envisaged under
all the facility.
NHM, one of the significant inputs was
to undertake a gap analysis of the existing
Project outcome
facilities, human resource and service
delivery in order to ascertain a baseline The project enables identification/
and provide factual evidence for strategic analysis of available verses required
implementation. resources at a facility, thereby
narrowing the gap and building a
Project Description robust health service delivery system
in the state. The web tool further helps
The initiative is a backend technology
in preparation of Facility Improvement
for smooth and quick data capture and
Plans and follow-up on the suggested
its visualization in many forms. The
actions.
proposed solution involves data collection
with digital forms and its administration
Financial Implications
through a comprehensive dashboard.
Dashboards contain various features The project is supported by UNICEF.
such as visualization of data through Funds for development of web
data tree and reports can be generated application were mobilized from
as well in the form of pdf and excel files National Health Mission.
for monitoring purposes. There is also
Scalability
The project is based on IPHS standards
and is scalable in other parts of the
country.

Implementing partners
National Health Mission Chhattisgarh
and UNICEF, office.mdnrhm@gmail.
com

118 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


DEL H I

Care around Birth - An integrated approach


to improve quality of care during intra and immediate post-partum period

Problem statement and around time of birth. Guided by practices and Post Natal and at Discharge
WHOs Quality of Care (QoC) framework, Monitoring of mothers and newborns
Though considerable progress has been
the approach aims at encompassing a have been institutionalized. The use of
achieved globally and in India as regards
comprehensive framework to improve simulation tools for imparting trainings on
the reduction in maternal and newborn
the quality of intrapartum and immediate ENCR, KMC and feeding of LBW babies
mortality major challenges remain with
post-partum care by bringing together and obstetric drills for PPH and PE/E are
289,000 women dying during pregnancy
Evidence Based Technical Interventions, novel additions during the training with
and childbirth and 2.7 million newborn
Health System Strengthening (HSS) efforts, culmination of the training with WHO
deaths every year. The time of childbirth
Quality Improvement (QI) techniques and Safe Childbirth Checklist being another
and the period immediately after birth thus
Respectful Maternity Care (RMC). Based notable feature of the package.
remains critical for maternal and neonatal
on a comprehensive baseline assessment
survival.
encompassing labour room environment, Scalability
staff competency and practices, the
Project description The Department of Health and Family
approach aims at improving service delivery Welfare, Government of Delhi has scaled
Aligning with global priorities and national for 14 technical interventions. Capacity up the intervention to 51 high case load
RMNCH+A strategy, Government of enhancement of service providers has facilities across the 9 non HPDs of the
Delhi with technical support from USAID been integral to the approach. Continuous state. The scale up activities have already
- VRIDDHI (Scaling up RMNCH+A support and hand-holding is provided been initiated in the state with nodal
Interventions) Project designed a through on-site mentoring visits. officers identified and nominated for
comprehensive Care around Birth
district and facility levels.
approach to improve quality of care at Project outcome
The approach was initiated as a pilot Financial implications
across 8 high case load facilities in the two Though the pilot initiative was supported
High Priority Districts (HPDs) of North by the partner agency, the scale up activity
East and North West from January 2016. is being implemented through government
Improvements have been documented resources which have been budgeted
across the interventions strengthened for and approved in the state Programme
instance administration of oxytocin within Implementation Plan (PIP).
1 min of delivery has increased from 0%
to 98%, administration of Vitamin K1 Contact:
to newborns has increased from 4% to jpkapoor1@gmail.com, dirdfw@nic.in
91% and Essential Newborn Care (ENC)

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 119


G u j ara t

Cleft Lip/Palate Free Gujarat

Problem statement in distal/tribal areas of Gujarat like Dang,


Dahod, Bhuj, Arvalli, Jam khambhaliya,
In the state about 1300 children are
Palanpur etc.
born with Cleft lip/palate every year with
prevalence rate of 0.93/1000 live births.
Programme Outcome
Programme description More than 2900 children affected by the
condition have been treated under this
Health Teams visit delivery points, Schools,
initiative.
Anganwadis and villages as per the Micro
planning and carry out basic health
Financial implications
check-up of children. Children found
positive with this birth defect during the All the costs are being borne by the State
check-up are referred to nearest medical government.
college hospital or centers affiliated with
Smile Train organization with whom the Scalability
state has a MoU. Plastic surgeon and The project is a part of Rastriya Bal
pediatrician examine children for normal Swasthya Karyakram and is scalable in
health condition eg. Age, weight, Hb other parts of the country.
level, vaccination etc. and accordingly
finalize the date of the surgery. If the child Implementing partners
does not fit into the desired criteria of
Department of Health, Department
health condition, then child gets adopted
of Women and Child development,
by DMHT member till the surgery is
Government of Gujarat, rbsk.health.
completed. Camps are being organized by
gujarat@gmail.com
expert team of Ahmedabad Civil Hospital

120 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


G u j ara t
Effectiveness of
ASHA incentive scheme of 2013
specific to permanent methods of family planning

Problem statement planning methods and with the assistance of ASHA was highest in compare to
of medical officers of PHC that data was others.
From April 1, 2013 - ASHA INCENTIVE
collected for two year before and after the
SCHEME was introduced for promoting Focus group discussions explored the
introduction of incentive scheme specific
family planningpermanent sterilization perceived impact of the incentive scheme
to permanent family planning methods)
methods. It was an incentive of Rs. 1,000 on quality of services and performance of
to assess performance of ASHAs in the
given to an ASHA who motivates and the ASHAs in motivation; on an average,
specific field (Family Planning) compared
promotes couples having two or less each ASHAs visited nearly 10 eligible
with their performance in the previous
than two children by adopting permanent couples per month, out of them, only one to
year and to find out the performance of
sterilization. The study was undertaken to two couples get motivated. one-third of the
ASHA against other motivators working in
ASHAs committed that they were motivating
assess qualitative or quantitative change the same field.
couples only because of incentives.
in the functioning of ASHA specifically
to motivate couples having two or less Programme outcome Financial implications
children to undergo permanent sterilization
The comparison in the performance for
in Surendranagar district, Gujarat The funds for the scheme are sourced from
two years (2012-13 & 2013-14) clearly
NHM and routed through state annual
reports that performance of ASHA was
Programme description Programme Implementation Plans (PIP).
increased; 1.13 times for eligible couples
All primary health centres (PHCs) of and 1.14 times for couples having two Scalability
Surendranagar district were selected for or less children after introduction of an
the performance data of permanent family incentive. And in both year performance The scheme is scaled up across all districts
of Gujarat. In RoP 2016-17 a
sum of Rs. 793.20 Lakh was
approved from GoI as ASHA
Incentive under ESB scheme for
promoting adoption of limiting
method up to two children.

Implementing
partners
NHM Gujarat.
Contact: drnimavat@gmail.com

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 121


H ar y ana

Identification and management of High Risk


Pregnancy Cases

Problem Statement Tuesday and Thursday as fixed were identified and in 2016-17 HRP
antenatal days. identification has increased markedly
Haryana has made considerable progress
Special Antenatal weeks (Surakshit to 13% (DHIS).
in reducing MMR from 186 (SRS 2004-
06) to 127 (SRS 2011-13). Still quality of Janani Saptah) for left out cases. 80% of these identified HRP cases are
ANC services, identification and referral Maintaining the line listing of identified being referred to FRUs for management
of High risk pregnancies for proper and high risk pregnancy cases. by the Specialists (DHIS).
timely management at the time of delivery HRP cases (with Red MCP card) are The incidence of Anaemia in Pregnant
are the major areas of concerns to further given preference at Health Facilities women has come down to 73%
reduction in MMR. for getting all services (OPD, Lab, in 2016-17 from 85% in 2014-15
Admission, Pharmacy etc.). (HMIS).
Programme Description Inj. Iron Sucrose for Anaemia. The incidence of Anaemic Women
For tackling the issue High Risk Pregnancy who came for Delivery at Govt. Health
Reverse tracking of Anaemia.
Policy was drafted and implemented in Faculties in the state has reduced to
the state in 2014-15. Policy aims for Programme Outcome 6% in 2016-17 from 8% in 2013-14
timely identification, referral of High (ATM).
The 1st trimester ANC registration has
risk pregnancy cases to higher health increased from 57% in 2014-15 to
facilities for preferential, adequate and Implementing partners
67% in 2016-17 (HMIS).
timely management by Specialists through The programme is solely run by NHM
In 2013-14, before the implementation Haryana.
implementation of following strategies:
of the HRP policy, only 7% of the HPRs
Financial
Implications
No Special Budget.

Scalability
Yes, it can be replicated to
improve identification and timely
management of HRP cases.
Contact: Dr. Alka Garg,
email: mh.nhm-hry@gov.in

122 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


H ar y ana

MIRA Channel
for rural women on maternal and child health using RMNCH+A approach

Problem statement using RMNCH+A approach. Information Financial Implications


is delivered through interactive tools by
India has a high MMR of 167/100,000 Total Cost of the Programme is Rs. 48
creating awareness on critical health issues,
live births and IMR of 37/1,000 live Lakhs, Cost per Indirect beneficiary is
building knowledge & timely connecting
births. 51.1% of women opt for traditional Rs. 195 per year and Cost per direct
with the public health services. MIRA uses
method of home-based delivery and only beneficiary is Rs. 823 per year.
iconic language with audio support making
48.8% of births are assisted by skilled it interactive Talking toolkit designed for
health workers in India, which puts both millions of semi-literate women. A set of
Scalability
mother and child health in high risk. dedicated 24 MIRA workers are working The programme has been implemented
in over 24 villages covering almost 24,500 in only state of Haryana and its success
Programme Description people. triggers the adoption in other states.
MIRA is an integrated mobile phone
channel which provides health Programme outcome Implementing partners
communication and information tools In the intervention area, there is an The programme has been implemented
to rural women through mobile phones increase in ANC visits by 59%, institutional in only state of Haryana and its success
in low-resource settings. It has multiple deliveries by 49% and immunization rates triggers the adoption in other states.
components on issues related to Pre-natal by 41%. 5765 families, 890 pregnant
Contact: hilmi@zmq.in
care, Child immunization, Newborn care, women and 1690 adolescent girls have
Family planning and Adolescent health registered with MIRA.

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 123


Jammu an d Kashmir

RBSK: A camp based approach to


reach the unreached

Problem Statement Identification of tertiary care centers & Financial implications


institution wise Nodal Officers.
Statement: Coverage for screening in The project cost is covered under NHM
schools & AWCs was not uniform and was Convergence with Education & WCD and state budget.
significantly low in hard to reach areas. departments.
Online monitoring of work done of Scalability
Programme description MHT.
With better planning and monitoring
The main objective of camp approach is to Installation of Vehicle Tracking and intensified activities in hard to reach areas
increase coverage of screening in schools Monitoring System. can result in better utilization of services.
& anganwadi situated in hard to reach The project is a part of Rashtriya Bal
areas which could not be covered by RBSK Programme Outcome swasthya Karyakram and is scalable in
Mobile health team and to provide them 5.6 lakh children have been identified other parts of the country.
with free specialist consultation, on spot as being suffering from 4Ds under the
investigations & treatment. programme of which 4.17 have been Implementing partners
Other strategies for programme provided with free treatment. Functioning WCD, Education Department and Health
strengthening include: of the RBSK MHTs & the management department, Government of Jammu and
of the referred cases has significantly Kashmir.
Ramdom monitoring of MHTs.
improved over last one year.
Simplified referral mechanisms. Contact: mdnhmjk@gmail.com

124 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


Jammu an d Kashmir

Convergence with ICDS Department


for Pradhan Mantri Surakshit Matritiv Abhiyan

Problem Statement started on 9th February, 2017 in


all the districts of the State.
It was observed that pregnant woman
have to wait almost for a full day to
Programme
avail ANC service under PMSMA.
outcome
The pregnant women require timely
diet and empty stomach for longer Attendance in PMSMA Clinics
periods are not advisable. This issue has increased. Joint Monitoring
was a hurdle for pregnant women by both the departments (Health
coming for far off places to avail the dept. and ICDS) at facility level
services on PMSMA Day. ensures quality services. This has
provided platform for the effective
Programme counselling sessions as well as
description some health facilities are teaching
Yoga Asanas for pregnant Women
ICDS Department has a mandate of
during the waiting period.
providing supplementary nutrition
to all the pregnant women for extra
Financial
calories and proteins in the form of
implication
cooked food or take home rations from
their concerned Anganwadi centres. No additional cost incurred,
As ANMs, ASHAs and Anganwadi logistic cost incurred by NHM.
Worker are playing a pivotal role
in mobilization of the community State Health Society regarding PMSMA Implementing
and potential beneficiaries in both rural and were requested to come forward Partners
and urban areas for availing of services and make necessary arrangements. The State Health Society, ICDS and NHM.
during the PMSMA, State Health Society DPOs/CDPOs, of the ICDS department
approached ICDS Department whereby are making arrangements and provide Scalability
Mission Director, ICDS Department J&K hot cooked food as per local customs to
was requested to provide cooked meals As this is good example of inter-sectoral
all the Pregnant Women coming for ANC
on this special day at all the identified convergence and integration for the
Check up at designated health facilities in
PMSMA clinics. The sensitizations of betterment of the people to access the
their concerned district on 9th of every
all the ICDS officers were done by the health services.
month i.e. PMSMA Day. This initiative was

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 125


Jhar k han d

AHANA-VHND level HIV Screening


among pregnant women as part of EPTCT

Problem statement Antiretroviral treatment for the HIV state. It is estimated that, rate mother to
Positive Pregnant Women. child transmission of HIV can be reduced
Reaching out to all pregnant women and
Early Infant Diagnosis among HIV to below 5% with effective interventions
screening them for HIV is a challenging
exposed infants. during the periods of pregnancy, labour,
job. While majority of the ANC registration
delivery and breastfeeding.
happens at Village Health Nutrition Days Care and support for HIV exposed
(VHND) but HIV screening is conducted infants and children.
Scalability
at the health facilities, primarily at PPTCT At each district (within AHANA project)
centres or ICTC located at the district/block The project could be incorporated in the
a District Resource Team (DRT) has been
level. To bridge the gap, it is essential that the national mission. Addressing the issue
constituted consisting of A senior ANM,
HIV screening services are made available at of sustainability of the resource pool,
Block Programme Manager and/or Block
the VHND along with other ANC services. after completion of DRT training a similar
community Mobiliser, acting as the master
resource pool has been created at the
trainers of the concerned district/block.
Programme Description The DRT members train all the ANMs in
state, State Resource Team (SRT), which
comprises of selected member of DRT.
On October 2015, Global Fund awarded the block on the use of WBFPT kit with the
Plan India, the role of Principal Recipient support from the local Lab Technician.
Implementing partners
(PR) and provided a grant under the
New Funding Model GFATM model for Project Outcome National Health Mission Government of
implementing a project for increasing the Jharkhand, Plan India.
Till now a total of 766 health personal
uptake of PPTCT services in 218 selected have been trained in HIV screening in the Contact: sangita.dasgupta@planindia.org
districts across nine states of India - Assam,
Bihar, Chhattisgarh, Jharkhand, Madhya
Pradesh, Odisha, Rajasthan, Uttar Pradesh
and West Bengal.
These interventions primarily involve:
Screening of all pregnant women for
HIV registered as part antenatal care
services.
Confirmation of the HIV status (at
ICTC) of the pregnant women found
reactive under screening test.

126 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


M a d h y a P ra d e sh

Expanding access to
Medical Methods of Abortion

Problem statement Programme outcome Scalability


15% of doctors and primarily male Number of providers offering CAC The comprehensive package of
doctors of the state were not offering services increased, along with expansion interventions designed under the project
Comprehensive Abortion Care services. in technology choices for women. Quality could easily be replicated in other parts
of services provided has improved. of the country in even in a low resource
Programme Description Utilization of abortion services in public setting. Commitment from the state
In 2012, Government of Madhya Pradesh health facilities after orientation has leadership and the ownership by the
took an innovative step to strengthen increased by 24%. trained providers has contributed to the
womens access to comprehensive abortion success of this intervention.
care( CAC) services and to orient the low
Financial Implications
and non-performing doctors on medical One day training on MMA for a select
Implementing partners
Ipas INDIA, National Health Mission
methods of abortion to initiate service group is significantly less cost intensive
Govt. of Madhya Pradesh.
delivery. Ipas India assisted the state in than conducting re-training on CAC
identifying the low and non-performing for all low and non-performers. Bulk Contact: maternalhealthrch@gmail.com
doctors and provided a complete package procurement of MMA drugs and efficient
for training, community mobilization, distribution mechanism has also led to this
monitoring and supportive supervision. model being very cost effective.

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 127


M a d h y a P ra d e sh

Nursing Mentors
capacity building and motivation through supportive supervision

Problem Statement supervision is being ensured through check Scalability


list by hand holding of delivery point staff
The low professional competencies of The innovation of nursing mentors is
- 2 DPs in a month by staying for 2 days
the health care providers, the regressive promising as it has lead to the motivation
(L2 and L3) and 1 day at L1 together with
work culture and lack of close monitoring of the staff nurses selected as nursing
addressing infrastructure and supply issues.
and accountability prevents better output mentors and they have developed their
The Nursing Mentors Programme ensure
from the service providers. The need for skills and are able to address most of the
identification of important Gap areas, List
a programme to specifically address the issues.
out the priority areas of improvement,
quality of intrapartum and immediate
district based provisions and monitoring
postpartum care has been strongly felt Implementing Partners
mechanisms for the selected mentors to
as there has been increase in institutional State government, NHMand JHPIEGO.
play their role in upgrading the practice
deliveries but not much decline in MMR
and performance standards through peer
and NNMR.
learning methods and involve stakeholders
and regular quarterly meetings were held
Programme description
at the state which acts as a platform for
The Nursing Mentors Programme (2016- Nurse Mentors to share their feedback,
17) aims to build up the professionalism and gap analysis, and bottlenecks in resource
competencies of the Nurses and ensure availability.
supportive supervision. The Mentoring as
a professional up-gradation mechanism Programme outcome
is a tool which uses the existing HRs and
Till March 2017, 700 visits have been
expertise within the system to contribute
completed by nursing mentors in 156
to further professional enhancement of
delivery points with 2 to 4 visits of 141
the other members of the organization,
delivery point (high delivery load points).
without depending on external resources
and interventions. The Nursing Mentors
Financial implication
scheme is a focused approach on health
outcomes related to the improvement No additional cost incurred, the only
of quality intranatal and immediate significant budget expenditure in year
postpartum care at delivery points for 2016-17 is 14 lakh @ of Rs. 2000/- per
reduction of MMR and NNMR. Supportive delivery point.

128 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


M aharash t ra

Mobile human milk collection unit


at B. J. Government Medical College and Sassoon General Hospital, Pune

Problem Statement The unique feature of this project is the Implementing Partners
novel concept of collection of human
The Human Milk Bank at B. J. Government Rotary Club of Puna and NHM.
milk from the lactating mothers from the
Medical College and Sassoon General
community. This is the first Mobile Human
Hospital is successfully functioning since
Milk Collection Unit in India. Also the
November 2013. The requirement of
van is customized with facilities for two
human milk exceeded compared to the
mothers to comfortably sit and donate
consumption by the sick neonates. The
milk in an air-conditioned van, availability
newborns in the high dependency unit and
of electrical points for functioning of
pediatric surgery ward could not benefit
electronic breast pumps, a fridge to store
from the Human Milk Bank due to the
the milk, availability of a washbasin and
shortage. Thus it was decided to increase
intercom system. Also mothers are given
the collection of milk by making home
nutritious chikki after milk donation which
visits to the donor mothers and nearby
the Hospital kitchen is specially providing
hospitals. The idea of Mobile Human Milk
to the donor lactating mothers.
Collection Unit was bought in practice and
the van was designed.
Programme outcome
Programme description Till May 2017 640 lactating mothers have
donated milk and 1465 sick neonates
The human milk bank van was inaugurated
benefited.
on 1st of august, 2016, on the first day of
world breast feeding week. In India, only
Financial implication
BJ Government Medical College, Pune has
a Mobile Human milk collection unit with Each van cost INR 28 lakhs (Mobile van
objectives to increase human milk donation with interiors and equipment).
for sick newborn, to motivate mothers in
community to continue EBF till 6 months, Scalability
to educate and help parents to create baby For developing countries where there
and mother friendly environment at home, is lack of sophisticated NICU, human
to provide each newborn only human milk milk is the low cost effective approach
the most tailored nutrition from the start to decrease neonatal morbidity and
of the life irrespective of term/preterm. mortality.

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 129


M aharash t ra

Bridging the Gap


a PPP with Indian Association of Pediatric Surgeons (IAPS) under RBSK

Problem statement with Indian Association of Pediatric pocket. During 2016-17, in Maharashtra
Surgeons (IAPS) for specialized minor state, 1025 children were referred to
Under RBSK programme children with
and major surgeries to be carried out at IAPS, out of which 963 surgeries (93%) are
various defects and ailments are being
Public Health Facilities. This programme completed successfully. Surgeries carried
identified and referred further for curative/
caters to those referred children who are out for ailments include orthopedic, hernia,
operative treatment. However the health
either not eligible under another Health hydrocele, cleft lip/palate, squint/cataract,
system at district level is overburdened
Insurance Scheme of the Government or dental surgeries, ENT etc.
and issue becomes grave with paucity of
where the procedures are not covered
specialist and experts. This leads to increase
under Health Insurance Scheme. Services Financial implications
in waiting time of the RBSK referred
being provided under the scheme include Service providers under the scheme
children to be operated for defects.
orthopedic surgeries, hernia, hydrocele, are provided with remuneration of Rs.
cleft lip/palate, squint/cataract, dental
Project description 5,000/-, Rs. 3,000/- and Rs. 2000/-
surgeries, ENT surgeries etc. respectively per case through RBSK funds
Objective
under NHM. Approx. Rs. 21 lakhs amount
To provide specialized pediatric services Programme Outcome utilized under this activity.
at public health system through PPP. Public private partnership provides
To reduce the waiting period for access assurance of high quality service availability Potential for upscale
to treatment. at public health system through minimal The project has a potential of scale up as
Public Health Department, Maharashtra financial provision. It helps to reduce there is limited financial implication and
in the year 2016-17 implemented a waiting time for treatment and out of availability of high quality pediatric services
strategy wherein a MOU has been signed pocket expenditure from beneficiaries from private health care providers.

130 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


MAHARASHTRA

District Early Intervention Center

Problem statement each referred patient. After examination


by pediatrician, child has been referred to
Early identification of health conditions and
designated unit based on diagnosis and
their linkage to care, support and treatment
care required. If further referral is required,
is essential to ensure equitable access to
especially surgical care, patient further
child health services. Strengthening of
gets referred to identified referral unit by
District Early Intervention Center is thus
DEIC. Regular follow up after discharge is
needed.
one of the important components.

Project description Programme Outcome


The Pune DEIC was established in 2015
Since establishment, total of 22069
and has evolved as a state of art facility
children have been provided specialized
within District Hospital, Pune. It includes
services by the DEIC.
various units viz. Pediatrician Examination
Unit, Psychological Examination Unit,
Financial investments
Special Educator Unit, Physiotherapy
for implementation
Treatment Unit, Occupational Therapy
Unit, Sensory Integration Unit, Dental For establishment & Operationalization
Treatment Unit, Club Foot Clinic. The of Pune DEIC, following expenditure has
complete DEIC Facility- Pune comprises been incurred.
of 25 Staff with various specialty as unit Construction Cost = Rs. 110.00 lakh.
management. Equipment cost = Rs. 222.00 lakh.
DEIC is working as a referral center for Human Resource & Other operational
screened children from all over Pune cost per annum =Rs. 92.47 lakh.
district. In addition to RBSK team referrals,
numbers of referrals are made from district Scalability
hospital, Nutritional Rehabilitation Center
The project can be replicated at other
(NRC), SNCU and NGOs/trust hospitals
places in current form to achieve maximum
working in and around Pune district.
outcome.
Pediatrician is a first point of contact for

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 131


R a j as t han

SPHURTI
An Adolescent Health and Nutrition Campaign

Problem statement drive amongst the tribal adolescents. enabling environment, healthy practices
It can lead students towards building and ensuring positive health and nutrition
The proportion of adolescent population
behavior changes in their respective
in Rajasthan is nearly 22 percent (Census
communities.
2011). Prevalence of anemia among
adolescent girls is 46.8% (NHFS 4).
Financial Implications
Programme Description Approximately Rs. 500 per workshop
would be required for items like brushes,
Project SPHURTI was introduced in
buckets etc which can be mobilized from
December 2016 in Durgapur district. The
the community/AWC or schools. Other
strategy is to actively involve adolescents
costs include, cost of organization of
in promoting improved health and nutrition
workshop and incentives for the resource
practices under the umbrella of RKSK
team.
(Rashtriya Kishor Swasthya Karyakram).
Workshops were conducted in the Scalability
community for adolescents generating
Sphurti can be scaled up in high
awareness about health issues like
anemia prevalence districts and blocks
anaemia and iron deficiency; reasons
in coordination with the education
of its occurrence and how to combat
department and ICDS. Rather, it can be
the same. Adolescents were mobilized
an opportunity for all three departments
through Creative discussion and art work.
to address anemia amongst adolescents in
Selected change makers bought their
an interesting manner.
ideas on charts, and finalized the concept
to transfer on the most appropriate wall Implementing Partners
through participation of all.
Department of Health and Family Welfare;
Programme outcome 2. ICDS, Women and Child Welfare
Department; 3. Education Department;
The Sphurti Campaign for Adolescents
4. District Administration and 5. UNICEF.
Health and Nutrition through Participatory
Wall Painting would be an opening to a Contact: wifs.raj@gmail.com

132 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


R a j as t han

Tapping Corporate Social Responsibility


under Rashtriya Bal Swasthya Karyakram

Problem Statement Programme Outcome Scalability


Lack of specialized services in the state A total of 28 private organizations The project is an excellent example of
was major challenge in providing affordable joined the government for the cause in pooling of resources within the state.
treatment options, for health conditions 2015-16. 84091 children were given Collaborative efforts with private hospitals
identified under Rashtriya Bal Swasthya treatment support under the initiative. & medical colleges have made it possible
Karyakram. 350 sponsored surgeries (CHD, Cleft to provide specialized treatment to children
lip & palate, congenital cataract, hip from deprived communities. The cost
Programme Description dysplasia, otitis media, club foot) have effectiveness and simple strategies of the
The state health department under been carried out. programme makes the project scalable and
corporate social responsibility involved suatainable.
corporate institutions and NGOs to render
Financial Implications
support in treatment of children screened By minimal investments in the advocacy
Implementing Partners
under the RBSK. Many institutions came strategies the state was able to gain high National Health Mission, Rajasthan.
forward for support in areas like provision returns in terms of free services and
Contact: md-nrhm-rj@nic.in
of referral transport, support in terms support under the program. Number of
of bearing entire cost of treatment or lives saved added an additional incentive
partially via providing cost for medicines, to the project.
consumables etc.

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 133


Tami l N a d u

Free surgeries under


Rashtriya Bal Swasthya Karyakram

Problem Statement Financial Implications Scalability


Some Health conditions covered under So far around Rs. 300 crore has been spent The intervention is cost effective; it
Rashtriya Bal Swasthya Karyakram require for surgical corrections of the identified not only helps in reducing the OOPE
cost intensive specialized treatments, children through the CMCHIS scheme. but also reduces the programme cost
which are not affordable by majority of for empanelment of private providers
people. under various vertical programs. The
scheme may be replicated in other states
Programme description with customization as per state specific
Chief Ministers Comprehensive Health requirements.
Insurance Scheme, was launched by the
Tamil Nadu State Government to provide
Implementing partners
free medical and surgical treatment in National Health Mission, Government of
Government and Private hospitals to the Tamilnadu.
members of any family whose annual
Contact: rchpcni@tn.nic.in
family income is less than Rs.72,000/-.
The Scheme provides coverage for all
expenses relating to hospitalization of
beneficiary as defined in the Scope of the
Scheme. To make the services affordable
and accessible under RBSK, conditions
requiring surgeries were incorporated
under the procedure list of CHIS.

Programme Outcome
The intervention has helped in increasing
accessibility to quality health services
through empanelment of service providers
across the state. Out of pocket expenses
in availing specialized services have
reduced.

134 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


T e l angana

Standardization of birthing units


as per Government of India guidelines

Problem Statement Scalability


Standardisation of labour rooms to improve The standardisation of
the coverage and quality of maternal health birthing units is a highly
services across levels of health care. replicable model across
all geographic areas in
Programme details the country with different
Assessment of high load delivery points scenarios of health indicators
with reference to infrastructure, equipment and health system.
and furniture of labor room was carried
out by multidisciplinary team against GoI
Implementing
Standardization of Model Labor Room partners
Guidelines. The data was collected National Health Mission
through mobile application that could be Government of Telangana.
operated from any android phone. Action
Contact: singh.neelima.18@
plans and budgetary requirements for
gmail.com
addressing the gaps were made. Actions
suggested for gap closure were executed
by concerned District authorities under
the supervision of state team.

Project outcome
Provision of quality health services
for women seeking maternal care in
government health facilities leading to
higher patient satisfaction and increased
utilization of services.

Financial implications
Total budget: 11 crore rupees. Source:
NHM and State and District untied funds.

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 135


T e l angana

Teeka Bandi

Problem statement carriers which could store and transport Financial implications
vaccine at appropriate temperatures. A
Poor immunization coverage and high rate Total investments.
predesigned/planned route was designed
of drop out among urban slums, temporary
for the ANM to be taken each day with a
settlements, high risk areas Construction Scalability
target of 12 routes per month (4 weeks).
sites and migratory population. Due to low resource requirements the
Revisit to each route once in a month was
done to ensure all doses. project could easily be scaled and may
Programme Description benefit service delivery in urban as well as
This new initiative was piloted in the Programme outcome inaccessible and hard to reach areas.
Greater Hyderabad Municipal Corporation
Increased accessibility of immunization
areas initially with an aim to achieve Implementing partners
services in temporary/migratory/
universal immunization in vulnerable Department of Health, Government of
Nomadic/High Risk population has helped
urban slum population. Two wheelers Telangana.
in reducing dropouts and increasing
were purchased and fitted with vaccine
coverage of services in these areas. Contact: jdchichfw@gmail.com

136 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


W e s t B e nga l

Mothers Picnic
an innovative intervention to promote safe motherhood
and institutional delivery

Problem Statement my safe motherhood booklets are given provided on the occasion. Refreshments
to them. To and fro transport is also are also provided to these pregnant
Safe motherhood is an important
women as it is a daylong activity.
component in the continuum of care under
RMNCH+A Strategy. Safe motherhood
Programme Outcome
literally begins from the adolescent period
and through the antenatal and intra natal To promote safe motherhood through
period it ends 42 days after successful institutional delivery and minimize maternal
pregnancy outcome. Even with more than deaths due to delay 1 and delay 2.
90% institutional delivery rate in the State,
there are at least 40 identified blocks with Implementing partners
high incidence of home delivery. District and Block level health service
providers.
Programme Description
To promote safe motherhood and improve
institutional delivery, an innovative
intervention popularly nomenclature as
Mothers Picnic is carried out in select
blocks of all the districts of West Bengal.
The would be mothers from selected
sub-centers having high incidence of home
delivery are brought to the nearest delivery
point for a tour to see for themselves the
labour room with its facilities and where Financial Implications
they can safely deliver their baby. It is a Rs.3000.00 per mothers picnic.
one day programme where the pregnant
mothers also have Antenatal check- Scalability
up, necessary investigations done and
Mothers picnic is being organized at select
health talks given on birth preparedness,
blocks in all the 28 districts of the state.
danger signs of pregnancy, importance
of institutional delivery and entitlements Contact: adhsmhwb@gmail.com
under JSY & JSSK etc. IEC materials and

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 137


EMERGING INITIATIVES

N UHM
BIHAR

Model Immunization Centre

Problem statement clients to do advocacy for vaccination in about immunization services. 177 parents
community, To provide vaccination services responded to all questions out of which
As per NFHS-4 data almost 40% of urban
to working people who are not available in 74% people said behavior of the care givers
poor children miss total immunization
day time and Enhancing communitys faith is excellent, and 84% parents said they are
before completing 1 year. Bihar ranks top
in government vaccination services by satisfied with the quality of services being
in urban poverty among all states of India,
providing quality Services. These centers provided by these centres.
having 43.7% urban poverty. Bihar has
are well furnished, neat and clean with air-
around 54 cities/towns reporting slums.
conditioned facility, Child friendly paintings Scalability
Around 14% of urban population resides
on the wall to create enabling environment, Immunization service being one of the
in slum area.
advocacy videos are displayed all the flagship programs of the healthcare delivery
time and provides early morning and late
Programme description system which should be robust enough
evening vaccination services. to reach the last child unvaccinated.
Model Immunizations centres have been
Strengthening immunization services
created after the launch of NUHM (2013) Programme outcome in urban area is the key to increase the
in 14 districts of Bihar to Maximizing
Within 3 months of launch, the average immunization coverage. It could be scaled
the reach of children to quality vaccine.
children immunized per day increased up in other cities of all other districts so as
Objectives of this intervention is to
from 27 to 68 in these centers. Service to build faith in government centers.
improve functioning of supply and cold
quality checks being done with200
chain system, mobilizing people to
parents to improve quality of services at Implementing partners
generate demand through community and
Model Immunization Center parents were NHM and state government.
caretaker, also creating a bunch of satisfied
interviewed to know their perceptions

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 139


C han d igarh

Project Udhaar for Urban slums

Problem statement services for RNTCP and NVBDCP to Increased OPD attendance.
include population from small migrant
Weak monitoring of maternal and Child
pockets, nomads and vulnerable Implementation partners
health services and poor indicators.
localities. NHM Chandigarh.
Programme description Programme outcome
The programme aimed to create
Scalability
Increased vaccination rate as per the
a focused and targeted approach Can be extended for catching the dropout
annexures attached.
for effective monitoring and population across the state and in different
implementation of Maternal and Child Increased ANC coverage. States.
Health services in slums.
5 teams were constituted
for 5 major slums. The teams
constitution was 2 ANMs, 2
MPHW (male) and a LHV to
supervise them.
Teams were made responsible
for achieving RCH indicators
and immunize each and every
child in the area and provide
assured ANC registration and
check ups.
Teams provide free health
services at door step and
bring the dropouts back in the
system.
Teams monitored by district
immunization officer.
After the success of the teams
for RCH, 4 additional teams
were created to extend the

140 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


O d isha

Using folklore for IEC/BCC in Dengue Ratha


Nidhi Mausa Campaign in urban areas

Problem statement iii. The objective of the campaign is women through mobilization of MAS
threefold-Community awareness, members.
Urban area in general and slums in
Cleanliness and convergence between
particular are vulnerable for outbreak
stakeholders. Specific guidelines were Implementation partners
of diseases like Dengue, Jaundice and
issued for MDD campaign. The ward Ward Kalyan Samiti and Mahila Arogya
Diarrhoea. Although a number of steps are
Kalyan Samiti has been active in Samiti.
being taken by H&FW and H&UD Dept.
monitoring of the programme.
every year, there is an outbreak.
iv.
Emphasis was on Interpersonal Financial implications
Programme description communication through ASHA or The budget allocated under MDD
NGO/NSS volunteers. Campaign is used.
i. One Dengue Ratha popularly named
as Nidhi Mausa Ratha was engaged Cost allocated for high focus 19 cities
Programme outcome
by CHS, NUHM, Cuttack to create under IEC/BCC head of NUHM is
awareness among the Slum Dwellers This Nidhi Mausa campaign had a great used.
and general public regarding the safety impact on the general public and due
measures for Dengue prevention. to this the administration had been Scalability
greatly benefited in controlling the
ii. Rath conducts various dengue Since Dengue is a regular phenomenon
epidemic & spreading the message.
awareness programs and Padayatra, in many cities and the challenge can be
which were at different ward level in The incidence of diarrhoea and
eradicated through intensive IEC and BCC
both rural and urban areas, with active jaundice reduced.
these type of campaigns shall be useful in
support of WKS & MAS members, There is a marked improvement in controlling the Dengue.
Local NGOs etc. awareness due to involvement of

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 141


O d isha

Performance monitoring of MAS


through grading system

Problem statement completion of one year. The assessment


is done by ASHA (U)/President of MAS.
Low functionality of certain MAS leading
The ASHAs in urban area collect the
to poor convergence and low use of
assessment report and submit it to
untied funds. In 2016, out of 3079 MAS
concerned ANM. This report is validated
which received untied funds, 265 MAS
by ANM/Public Health Manager. Based on
had utilized less than 50% fund, while 95
this report, MAS prepares their quarterly
MAS had utilized 0% funds.
plan of action.
Programme description Programme outcome
In order to assess the performance of
Grading has already been implemented
individual members and MAS as a whole,
in Bhubaneswar City. Out of the 55 MAS
a ranking based on set of 10 parameters
in ten monitored wards, 15 are in red in
is done. The parameters are given in the
zone,21 in green zone and 19 in yellow
table below-
zone.
Similar set of indicators are used for
assessment of individual members of Implementation partners
MAS. The eligibility criteria for assessment
RKS, NGOs and ASHA.
of MAS and its individual members is
Financial implications
Sr. No. Indicators for MAS
1 Monthly meeting organized The contingency fund of CPMU/DPMU/
2 Pregnant women received ANC UPHC is used for printing cost of the
3 No home delivery in MAS operational area
formats and awards to MAS.
4 All beneficiaries attended UHND
Scalability
5 All children under 5 attended immunization sessions
6 Organize monthly cleanliness drive This is a scalable model requiring training
7 Resources mobilized from other resources and orientation.
8 Utilization of untied funds Contact: nuhmcellodisha@gmail.com
9 Conducted awareness sessions on seasonal diseases
10 Use of toilets by individual households

142 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


EMERGING INITIATIVES

D CP & NCDs
A n d hra P ra d e sh

Doctors call
Random calls to Drug Resistant TB patients to Monitor and
Improve Treatment Adherence

Problem Statement calls by Senior MO-DR TB Centre who


randomly picks up three patients every day
Drug-resistant tuberculosis (DR-TB)
(5 days a week) and seeks information. If
is difficult to treat and is associated
the patient is unavailable, the next DR-TB
with frequent adverse drug reactions
patient in the list is picked to make a call.
and high mortality. As many as 50% of
A Call register is maintained at the District
DR-TB patients in Andhra Pradesh are
TB Centre which records the answers to
either loss to follow up, do not complete
the standardized questions.
treatment or die during the treatment.
There are also challenges related to
Programme Outcome
regular clinical examinations, treatment of
1. The number of patients seeking care
co-morbidities, counselling support, and
for co-morbidities, side effects and
prompt recognition and treatment of drug
complications (while being treated) contented with the Doctors Call and
side effects/adverse events.
have substantially increased at DR TB the counselling services offered.
Programme Description Centre (as shown in the table below).
2. Patients are missing fewer doses Scalability
There are four stages in implementation.
and are tolerating drugs better since This can be scaled up effortlessly since
In the first stage a DR-TB patient is
all their minor complaints are being data shows that no additional expenses
initiated on treatment. The TB Unit-MO,
attended promptly. are incurred and can contribute towards
further provides details to respective
PHC-MOs. In second stage the Senior 3. An informal qualitative patient favorable treatment outcomes. The
Medical Officer of the District TB Centre satisfaction survey showed that more existing health system and programme
calls to the concerned PHC-MO to seek than 95% of them were extremely staff can implement this.
information on patient as well as discusses
the conditions/co-morbidities that need DR-TB ward Before call register After call register
OP 10-15 cases per month 25-30 cases per month
to be follow-up by the PHC. In third stage
IP 03-05 cases per month 10-15 cases per month
the PHC-MO directs respective Treatment
Major complication Hearing impairment Skin rashes
supervisor (STS) to ensure that all DR-TB
Joint pains Discoloration, blurring of vision,
patients undergo scheduled investigations. Psychiatric problem
Free diagnostic tests are performed for all Action taken Referred to respective departments for expectant management and hearing aids
patients in Primary Health Centers. The Treatment Sucess of 2011-40% 2014- 50%
STS also maintains a referral register of DR- MDR-TB 2012-41%
TB patients. Stage four involves patient 2013-40%

144 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


ASSAM

Community Health Officers


a step ahead to reach the unreached

PROBLEM STATEMENT to be treated and (c) medicines to be NHM provides salary of CHOs, drugs,
prescribed by these diploma holders. equipment & consumables.
Healthcare remains a critical challenge
in difficult-to-access areas mainly due There are currently 559 CHOs posted
at Sub Centers (under National Health
SCALABILITY
to unavailability of doctors, nurses and
paramedics. The Government of Assams Mission), mostly in high focus districts. By putting in a supporting institutional
initiative to create a cadre of Community mechanism and training institute, Assam
Health Officers (CHO) earlier known as Programme OUTCOME has developed a cost effective and
Rural Health Practitioners (RHPs) aims to Increased caseload and institutional efficient way to provide comprehensive
address this. deliveries. primary care in remote and rural areas. All
562 sub centers with CHO positions can
Changed the communitys perceptions
Programme DESCRIPTION towards sub centers.
be strengthened as Health and Wellness
Centres (H&WC) and the model scaled up
In 2004, the Legislative Assembly passed Increased range of service delivery -
for the remaining centers in the State.
the Assam Rural Health Regulatory Act diagnosis & treatment of NCDs and
with the objective of opening Medical management of emergency cases This is also a good model for states to
Institutes for imparting training for a included. adopt/adapt as they strengthen their sub
Diploma in Rural Health Care and Medicine centers to HWCs.
(DMRHC). This was initiated at Jorhat FINANCIAL IMPLICATIONS
Rural Medical Institute. The course is funded from the
The legislation notified (a) Services/ Directorate of Medical Education.
Procedures to be provided (b) illnesses

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 145


C hha t t isgarh

Policy of Nutrition supplementation


to all TB patients

Problem Statement on commodities to be provided to the Reduced catastrophic expenditure.


There is a close relationship between TB, beneficiaries was taken by the State Improved treatment adherence.
malnutrition and food security. TB disease Technical Committee for Nutrition based Improved BMI (indirect).
itself reduces the appetite and the ability on pilot study in 2 districts of the state.
Better treatment outcome.
of body to absorb nutrients. At the same The ration being provided has following
features: Increase in Case Detection (indirect).
time it increases nutritional needs of the
patients due to metabolic changes while 1. calorie dense with high protein
Financial Implications
reducing access to livelihood/income due content.
to morbidity/low productivity. Malnutrition 2. locally acceptable and palatable. 12 Crores per annum
and food insecurity also leads to a higher 3. easy to use.
likelihood of progression from latent infection
Scalability
4. long shelf life.
to active disease. Systematic reviews have State has planned to scale it up to all its
demonstrated that TB incidence increases 5. easy to transport and store. districts. Other States can consider it for
exponentially as the Body Mass Index (BMI) Table 1: Contents of Monthly Food Basket implementation too.
decreases and the risk of TB increases by
Commodity Quantity/month
about 14% for each unit reduction in body
mass index (BMI). Catastrophic health Soya bean Oil 1L
expenditure is a common consequence of Groundnut 1.5 Kg
TB diagnosis, treatment and care, which can Milk Powder 1 Kg
lead to a worsening of food security for TB
Procurement of the commodities is being
patients and their families during the course
done by Chhattisgarh Medical Services
of the disease.
Corporation (CGMSC). The order for the
same is placed and is expected to be
Programme Description
delivered by June 2017 for its state-wide
Government of Chhattisgarh has decided implementation.
to provide nutritional supplementation to
all the tuberculosis patients including drug- Programme Outcome
resistant cases throughout the course
Following are some of the expected
of their treatment. The supplementary
outcomes -
nutrition is to be provided in the form of
monthly food basket (Table 1). Decision Better food and nutrition security of
TB patients.

146 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


C hha t t isgarh

Inter-sectoral Coordination
for intensifying tuberculosis case finding

Problem Statement care workers and those working in mines. Outcomes


This special screening campaign was done
Tuberculosis is one of the major public Amongst 19,985 jail inmates in all the
in three phases in coordination with other
health challenges in the country where 30 Jails in Chhattisgarh, 81% (n=16163)
non-health departments in the state.
still millions of people are not getting jail inmates were screened for symptoms
tuberculosis care they need. Reason for not of TB. Of those screened, 5% (n=848)
Phase I: Jail TB Campaign
getting TB care can be attributed primarily inmates were found to have symptoms
to accessibility of health care services or Partners in Action: Department of Prisons of TB and 15 were newly diagnosed as
they remain undiagnosed. These missing & Department of Health & FW TB. Also 52 inmates were already on TB
millions have to be identified by the treatment during the campaign thereby
national programme in order to control Phase II: Health Care a total of 67 TB patients were suffering
the spread of tuberculosis. Workers TB Campaign from TB in the Jails.
Partners in Action: RNTCP division,
Programme Description NPCDCS division, Medical Colleges. Scalability
Concerted Intersectoral efforts were State-wide implementation is possible.
made to identify the missing cases in the Phase III: Mines TB
community through organizing special Campaign
screening campaigns in the population at
Partners in Action: Department of Health
high risk for TB such as Jail inmates, health
& Mineral Resources Department.

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 147


H imacha l P ra d e sh

Supplementary Nutrition Support scheme


for drug resistant-TB patients

Problem Statement calories meeting 1/5th of daily calorie and monitoring of the proper utilization of
1/4th of protein requirement. However, Him Nutrimix by MDR patients. Serial
Malnutrition is both an important risk
this mix is a nutritional supplement BMI measurements of all MDR patients
factor for, and a common consequence
rather than a nutritional replacement. taking nutritional supplements are taken
of tuberculosis. It is therefore a common
For ease of use this mix is provided in by the health officials at monthly intervals
comorbid condition for people with active
a packet of 1Kg which has 10 packets and records are maintained on a specified
TB and is associated with increased risk of
of 100g each- and will last 10 days. format. Nutritional supplement scheme is
mortality and poor treatment outcomes.
Supplement nutrition to MDR-TB patient linked to drug adherence. Near 600 DR-
Both, protein-energy malnutrition and
will be provided for the whole duration of TB patients has been given Nutrimix so
micronutrients deficiencies increase the
MDR-TB treatment (i.e. 24-27 months). far. There is high level of acceptance of
risk of tuberculosis. Malnutrition can
District TB Cells ensure the stringent Nutrimix among the patients.
lead to secondary immunodeficiency
that increases the host's susceptibility to
Programme Outcome
infection. In patients with tuberculosis,
it leads to reduction in appetite, An obvious improvement has been noticed
nutrient malabsorption, micronutrient so far in most patients. It is envisaged that
malabsorption, and altered metabolism an improved health and nutritional status
leading to wasting. It has been found that will result better treatment adherence and
malnourished tuberculosis patients have treatment outcomes for M/XDR TB cases
delayed recovery and higher mortality in the state. There will be decline in deaths
rates than well-nourished patients. due to M/XDR TB in Himachal Pradesh.

Programme Description Financial Implications


Milkfed- one of the State government Cost of 1 Kg of Nutrimix is Rs. 70 (5% VAT
undertakings, was engaged to prepare a extra). State has spent Rs. 10.80 lakh for
food supplement called Him Nutrimix. the supply of 1st tranche of Nutrimix.
This ready to eat supplement contains
roasted wheat, sugar, soyabean, black gram, Scalability
refined oil, whole milk powder and ground Other states can consider provision
nut. The daily dose for a MDR-TB patient of nutritional support to X/MDR-TB
is 100 gm of this mix which provides 419 pateints.

148 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


M a d h y a P ra d e sh

Certificate Course in Evidence Based Diabetes


Management (CCEBDM) and Certificate Course
in Management of Hypertension (CCMH)
Problem Statement Regional Training Centers of Government Financial implications
of Madhya Pradesh. The Primary Care
Increasing burden of Non Communicable The cost per participant for this training
Physicians, being designated as NCD
Diseases and need for capacity building of has been brought down specifically for
Nodal Officers, who have volunteered for
physicians in NCD management. the Government sector to approximately
the course are deputed to undergo training
INR 13,360/- which includes a strong
once/twice a month, by a local Faculty.
Programme Description monitoring and post training evaluation
component.
These courses are developed with an Programme outcome
objective of enhancing the skills of Primary
Care Physicians in case management,
210 MOs from across the 51 districts Scalability
(mostly sub district level) have been
counselling, referral and prevention of These models have already been adopted
nominated for the courses and trainings
diabetes and hypertension. The course by the governments of Gujarat, Kerala,
are being conducted in 2017.
consists of contact based interactive Tripura, Meghalaya, Mizoram and Kolkata
modular training programme which is a Municipal Corporation for training their
Implementing partners
judicious mix of knowledge, case studies, Medical Officers. The project is essential
videos, group exercises, assignments with PHFI and Department of Health & given the population based roll out of
a pre-test and post-test in each module. Family Welfare, Government of Madhya NCD screening.
The trainings are conducted at seven Pradesh.
Contact: MD, NHM, Madhya Pradesh.

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 149


O d isha

Event Based Surveillance Under IDSP


media scanning and verification cell

Problem statement districts for verification and further control like LED TV set with DTH, and subscription
measures. of news papers is covered under admin
Strengthening Disease Surveillance System
expenses/IEC.
for early detection of outbreaks for better
Project Outcome
response and control measures. Scalability
553 news either published in print
Keeping in view the trend of identifying The intervention is low cost, efficient and
media or reported in electronic media
most of the outbreaks through media has a considerable impact. The strategy is
were verified since April 2016, out of
reports, a media scanning cell was scalable.
which 310 outbreaks were confirmed.
established in the state surveillance unit
Immediate containment measures were
of Odisha on 2nd April 2016. As a part Implementing partner
undertaken in all these outbreaks to
of the activity, 6 regional newspapers &
minimize morbidity, mortality and the State surveillance unit, Odisha, Government
two English newspapers published in the
spread as well. The intervention has thus of Odisha.
state along with local news channels are
helped in strengthening the surveillance
regularly monitored for any report of any Contact: ssuodisha@gmail.com
in the State and has considerably reduced
disease outbreaks across various part of
the response time to any outbreak.
the state.
The alters thus reported by media are sent Financial implications
to the concerned District Rapid Response Existing Human resources are being utilized
Teams or Block Rapid Response Teams for the development of cell. Requirements

150 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


P un j a b

Mukh Mantri Punjab


Cancer Raahat Kosh Scheme

Problem Statement empaneled hospitals as per rate


contract. If drugs beyond the list
Increasing burden of cancer and resulting high out of pocket
of rate contract is used, then the
expenditure on cancer treatment.
original amount is reimbursed
to patients. Patients are also
Programme Description
eligible for additional incremental
Under this scheme, financial assistance of up to Rs.1.50 sanctions up to a cap of Rs. 1.50
lakhs is provided to cancer patients of Punjab State, who lakhs in total, in case of disease
undergo diagnosis and treatment at Government/MoU progression or recurrence and if
empaneled hospitals and referred to other institutions, if their initial sanction is less than
needed. Government employees, ESI employees and their Rs. 1.50 lakhs.
dependents, those with Health Insurance by Insurance
companies are not eligible for the scheme. The funds Programme
are utilized only for the treatment of cancer patients outcome
including diagnostic tests and medicines, and not for other
Financial assistance of Rs. 463
miscellaneous expenses (eg. diet, ambulance etc). For
crores have been sanctioned to
financial assistance to government hospitals, rates are as
36897 cancer patients from July
per Government hospital rates, while for private empaneled
2011 to 6th January 2017.
hospitals, assistance is as per CGHS rates. The listed low cost
cancer medicines are provided to patients by Government/
Implementing
partners
Government of Punjab.

Scalability
Project has potential to scale up
in other states with high cancer
prevalence.
Contact:
cancercontrolcellpunjab@yahoo.
com

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 151


Tami l N a d u

Use of Information Technology


in continuum of care for non-communicable diseases

Problem Statement entering the details such as name, Implementing partners


age, sex, address, family history,
Majority of patients referred to higher NHM-TN and National Informatics
past medical history etc.
centre for treatment of NCDs by primary Centre.
- On registration a unique number
health care facilities are often lost or are
is designated to the person which
untraceable and end up with complications Financial Implications
is used for tracing details of the
leading to increased morbidity and Procuring tablets for pilot (15 tabs & 2
patients like diagnostic test, results,
mortality. fingerprint scanners) - 2.55 lakhs.
referral, treatment, management
and follow up. Manpower cost for 2 persons for one
Programme Description year @ 30000 per month = 7.2 lakhs.
ICT based technology was developed Programme Outcome Miscellaneous cost (Laptops for
to facilitate tracing of patients screened
To the Health Care staff: Programmers).
and identified with Non communicable
- easy operability. Total (approx) - 10.55 lakhs.
diseases.
- Can follow the patients status of
NCD mobile app is currently being Scalability
referral and follow.
piloted in Ariyalur, Dindigul and
Coimbatore since 08.04.17. - easy to transfer knowledge. Up-scaling is planned in the entire state
To Policy makers: Practical to including UPHCs. Hands on training to
The steps involved in registration and
implement and helps in planning 2750 NCD staff nurses is also planned.
follow up using the app are as follows:
further improvements based on the Contact: ncdtnhsp@gmail.com
- Each person to be screened are
indicators.
first registered in the app after

152 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


Tami l N a d u

Retrieval of data from the clouds

Problem Statement migrated and could not be contacted and the Nikshay web site with the support of
there was no information about 14 patients. CTD, where the patients details had been
Tamilnadu was deluged with rain since
Totally 357 patients were retrieved by the registered. Fresh records & registers were
Nov 7th 2015. The highest rainfall in a
staff. Patients were given 2 weeks drugs made depending on the data received
single day in this century for Chennai
in many centres so that their treatment from Nikshay. This undoubtedly proved
city was received on Dec 1st. Continued
were not interrupted. None of the patient the importance of the web based reporting
rain for two days, coupled with blocked
died even though 8 were hospitalised due system, the Nikshay
drainage canals and release of water from
to illness/injuries.
lakes resulted in unprecedented flooding Timely action by the Govt & Administrators
of most parts of the city from Dec 1st on The team assessed 524 DOT Centres prevented a major setback for the
wards. The worst affected districts are out of which 5 were fully damaged and Programme & this experience helped us
Central Chennai, North Chennai, South 39 were partially damaged. 90 DMCs and prepared for compacting the impact.
Chennai, Cuddalore, Kancheepuram, (Microscopy centres) were assessed by
Thiruvallur, Nagapattinam and coastal the team and out of which 3 were fully Implementing partners
districts of South Tamilnadu. damaged & all the treatment records Government of Tamil Nadu with the
were also washed off. 6 Dots were support of State & District Health Societies
Programme Description partially damaged most of the treatment & Programme officials & field staff.
cards were also washed off.
STO, DTOs and RNTCP staff were in the
process of tracing patients who have Scalability
Programme Outcome
been displaced from their homes and to State level action was taken and all
ensure that their treatment continued Treatment details in 3 Dot centres were the affected Districts were covered
uninterrupted. 16 teams under the totally washed away & were retrieved from Contact: rajav@rntcp.org
leadership of one DTO were constituted
with the technical support from WHO.
The DTOs of the affected Districts were
directed to identify the most affected
TB Units in the District. There were
4945 running cases getting treatment in
these affected TUs. 4516 (92%) of them
continued the treatment. 429 patients
discontinued treatment after floods and
357 of them were retrieved. 20 patients

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 153


Tami l N a d u

Population Based Screening Programme


For control of non-communicable diseases

Problem Statement departments of School education, Labour


welfare, Rural development and Tamil
India has high burden of non-communicable
Nadu Corporation for Development of
disease, in line with WHOs Global action
Women for creating awareness about
plan for the prevention and control of
NCDs.
NCDs 2013-2020, India is the first country
to develop specific national targets and
Programme outcome
indicators aimed at reducing the number
of global premature deaths from NCDs by From July 2012 to December 2016,
25% by 2025. 3610865 people detected positive for
Hypertension out of 38599517 people
Programme description screened, 1293951 people detected
positive diabetes out of 30995509 people
State implemented this programme through
screened, 418469 women detected
a primary health-care approach with early
positive for cervix cancer out of 13138813
detection and timely treatment and follow
women screened, 185961 women
up of patients with objective to reduce
detected positive for breast cancer out of
morbidity, mortality and economic burden
16107890 women screened (age above
of NCDs. Simple, cost effective tools have
30 years) and 147 people confirmed
been used as screening tools to identify
diagnosis for oral cancer out of 901213
common NCDs including cancers in an
people screened (age above 18 years).
opportunistic mode at health facilities. This
initiative has 2 components one is all the
Scalability
health facilities (Primary, Secondary and
Tertiary) are provided the necessary logistics Primary health care approach makes this
to carry out the opportunistic screening & programme unique and same could be
treatment and another component includes adopted by other state of India.
door to door approach for oral screening by
dental assistants. Implementing Partners
Holistic approach has been used wherein NHM and state government, World Bank.
Inter department coordination with Contact: mo2shstn@gmail.com

154 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


Tripura

Financial Support to TB patient for Nutrition

Problem Statement Pradhan/Municipality counsellor/ with a default rate of <5% since inception
Corporation/Nagar Panchayat etc. for of the programme.
Treatment adherence pose a continuous
authentication and submitting along-with
challenge during the long term TB
photocopy of RNTCP Identity card and an Implementing partner
treatment and Tripura was not an exception
attested recent passport size photograph. Govt of Tripura
considering the low socio-economic status
of most of the patients suffering from TB.
Status of treatment Financial Implications
To combat this and improve on treatment
adherence Govt of Tripura took this noble Up to 31st March, 2017 the payment was Fund for this activity is budgeted by State
initiative. made by Account Payee Cheque. And Govt under Head of Account: 2210-01-
since 1st April, 2017 is being paid through 110-16-12-31 (TB) Demand no-16 (Non
Programme Description e-payment as per GoI instruction. Plan) OR 2210-01-001-98-16-31 Grant
Once notified, TB Patients are registered in Aid (TB) Demand No-16 (Non plan).
Programme Outcome
under the respective District Health &
Family Welfare Society. The Patient is This programme of providing financial Scalability
followed up till the end of treatment as assistance for nutritional support Already implemented for all drug sensitive
per RNTCP guideline in their respective programme has been continuing since pre- and Drug Resistant TB patients of the
PHIs and on completion of treatment the RNTCP era in the state of Tripura. Success state.
patient is paid Rs.900/- from the CMO rate among all new TB cases initiated on
treatment has consistently been 89%-90% Contact: stotr@rntcp.org
office, District Health Society. Quarterly
funds are allocated from Directorate of
Health Services, to concerned CMOs of
all districts.

Application form
Successful completion of treatment by
patient, necessitates filling of application
form bearing recommendation of STO/
DTO/MOTC/MO in-charge for financial
assistance and Permanent Residential
Certificate of local areas given by Village

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 155


EMERGING INITIATIVES

C ommunity Processes,
Empowerment&ASHA
M aharash t ra

Intensified Home Based Newborn Care

Problem Statement total low weight children, visits were given of infants to higher health facilities in
to 84% (0-6months) and 79% (7months emergencies.
The major proportion of infant mortality is
to 1 year) in the same period. Percentage
contributed by neonatal mortality. Scalability
of sick children referred was 81% (0 to 6
months) and 90% (7months to 1 year).
Programme Description The project has potential to scale up,
given the less cost and current findings,
The programme is being implemented Implementing partners especially in other tribal and hard to reach
in 78 tribal blocks since January, 2016.
State Health Systems Resource Centre, areas.
ASHAs are conducting home visits on
Maharashtra.
alternate days till 6 months of age and Contact: shsrc.gom@gmail.com
thereafter every 15 days till 1 year of age
Financial implications
and are provided with a follow-up card.
ASHAs from tribal areas along with Block The initiative involves only the training
Facilitator, Mobilizer and State, District cost and incentives for ASHAs for referral
and PHC level officers are trained in the
Intensified HBNC protocols. Following
components are highlighted in training
of ASHAs: measuring respiratory rate,
temperature and weight of baby, keeping
baby warm, hand washing technique and
counseling skills with special reference to
diet of the child.

Programme Outcome
In 17 blocks, visits were made to 80% (0
to 6 months) and 75% (7months to 1 year)
children, from April 2016 to January 2017.
Out of the sick children found, 86% (0 to
6 months) and 75% (7months to 1 year)
children were referred. In 61 blocks, only
low weight children were visited. Out of

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 157


U t t ara k han d

mSakhi Project

Problem statement Programme Outcome


The lack of access to health care The use of mSakhi has led to
information, refresher training, significant improvement in quality
supportive supervision, and user- of counseling for behavior change.
friendly job aids for ASHAs and AWWs, Enhanced self-learning through
reduces their ability to contribute to mSakhi has increased knowledge of
improved maternal and newborn health FLWs, leading to more beneficiary
outcomes. contact and home visits.

Programme description Implementing


mSakhi is an android based, simple- partners
to-use mobile application that uses NHM, Uttarakhand and IntraHealth
interactive audios/videos, providing International.
support to ASHAs in conducting their
routine activities. In addition, it serves Financial
as a tool to enhance ASHAs interaction Implications
with women and community. Key
The cost per ASHA and ANM for
functions include beneficiary registration
the first year is INR 10,171 and INR
and tracking, decision support for
14,171 respectively. The recurring
management of newborns, voice guided
cost is INR 3,305 and INR 3,169
messages for self-learning. It is open
per ASHA and ANM respectively.
to customization and supports ANM
(Hardware and other activity costs
and ASHA facilitators to monitor and
are included).
improve ASHAs performance by use of
readily available performance reports
in their mobile phones. It also supports
Scalability
programme managers (Medical Officer) Owing to customization, mSakhi
in decision making by a web-based has the potential to be scaled up in
dashboard with key RMNCH indicators, other states.
that can be used to monitor both Contact: mdnhmuk@gmail.com
programme and workers performance.

158 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


EMERGING INITIATIVES

H ealth CARE
TECHNOLOGY
C hha t t isgarh

Health Atlas and Web GIS software

Problem Statement creating and plotting of spatial databases Programme outcome


for entities like: District Hospitals,
State had initiated the GIS based mapping District Gap Analysis of 692 Health
Community Health Centers, Primary
of heath institutions for better planning facilities on IPHS Standards has been
Health Centers and Sub-health Center
and monitoring of the health services completed, on the basis of this re-
etc. Users will be able to browse/query the
across districts. To strengthen this, it was appropriation of Distribution of HR
database through the proposed interface
felt need to develop a consolidated State using the atlas and HMIS data and
and would be able to download outputs in
and Districts Health Atlas and a GIS Web Rationalization of setting up new health
desired manner. Two types of Health atlas
portal for online visualization of the health facilities have done.
have been prepared in 7 months State
facilities and other allied health facilities.
and 27 District Health Atlas. Each health
Financial implication
atlas covers Maps of DH, CMHO office,
Programme description Project cost was 22 lakhs.
PHCs, Private Hospitals, Blood Banks,
The project involves the development of Delivery Points, FRU Locations, Site of
Health Atlas for the state and districts ambulances (108-Ambulance) and Cold Scalability
and Web GIS based planning & facility Chain points. GIS maps can provide information on many
management software. The objective is issues and support correctly the decision
making process. Health
professionals can easily
identify the difficulties
and disparities regarding
the accessibility to health
services; and so, they are
able to cope with the
current situation.

Implementing
Partners
NHM Chhattisgarh and
UNICEF.
Contact: office.mdnrhm@
gmail.co

160 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices


DEL H I

Labike Mobile lab


portable laboratory diagnosis

Problem statement transfers data through satellite in real 4. This device required fewer reagents
time. This system is open system and for performing a test.
In most of the time, People do not have
we can use other company reagents for 5. Low Power Consumer.
access to quality diagnostics and the
performing tests.
reason is that conventional technology has
not been designed to function effectively
Weakness
Population covered
in the Indian scenario. This product can Most of hematology tests can be done in
deliver portable and affordable economical People who are requiring access to In vitro calculative method.
diagnostic in remote locations. diagnostics.
Costing
Technology Description Outcome
Cost of this innovation is INR 3.80 lakhs
This technology has a suitcase version as The product has been installed in at 350 and Total running cost of chemicals for 22
well as a version with bike. It is compact locations with the Indian army and other tests is Rs.101.09.
portable clinical laboratory having solar locations in partnership with NGOs.
power backup, bio chemistry analyzer, Scalability
centrifuge, incubator, data recorder/mini Strengths
This technology can be used in following
laptop with patient data management 1. Portable device to carry and deliver
national programs:
software, micropipettes and other diagnostic in remote locations and
a) Health and Wellness center.
accessories to perform 36 tests, operate avoid sample flow in long distance.
on battery as well as solar power and b) Mobile Medical Units.
2. Instead of lamps and filters, it uses
LED source of light inside the blood c) National Free Diagnostics Initiative
analyzer. Other analyzers require Programs (we can perform 37 tests out
frequent repairing due to appliance of 52 tests which are listed as per our
of delicate lamps & filter which free diagnostics initiative guidelines).
in turn restricts their portability. d) CHCs and PHCs located in remote
So the technology is Rugged and areas.
Maintenance Free. e) Community level service stations.
3. The mobile lab is helping f) Rural health research units.
their clients deliver quality health
services, in remote and hard to reach Contact: Accuster technologies Pvt Ltd,
locations with limited resources. New Dehi.

UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices 161


DEL H I

True Hb: A Digital Heamoglobino Meter

Problem Statement Existing Technology Provides digitalized reading that eliminates


subjective error.
Improving and maintaining the level of Following are the devices available to
hemoglobin in antenatal and postnatal measure Hemoglobin. Can store readings in memory.
women is one of the most important Works like a conventional glucometer
measures required to reduce anemia levels, Technology outcome where only 1-2 drops of blood is required
which is an important cause of MMR. by finger prick.
A pilot was done by Department of
Hematology, AIIMS, at 4 sites: Puducherry,
Technology description Weakness
Kolkata, Rohtak and Chandigarh. Products
TrueHb Hemoglobinometer is a digital were evaluated for effectiveness The device provided for the study is
hemoglobin meter that works on the (Sensitivity & Specificity). ineffective in direct sunlight.
principle of reflectance photometry.TrueHb Patient finger prick is required to draw
technology has been customized so as to Results as per AIIMS Pilot capillary sample of 1-2 drops of blood.
be integrated into Public Health Delivery study Personal conducting test needs to be
systems. TrueHb Hemoglobinometer trained to collect blood sample.
Gold Standard: Lab Hematological Auto-
device and its strips are manufactured
Analyzer, which works on the principal of The device hangs frequently; improvement
indigenously on automated production
Flow Cytometer. in operational efficiency and battery life is
lines that have minimum manual
needed. The company has provided an
intervention.
Technology readiness improved version which will be tried in the
Area of application level field study.
Commercially available.
Diagnostic Costing
Population covered Manufacturing Unit It cost rupees 4000-5000 and 15-25 rupees
per test.
Wrig Nanosystems private limited, New
Pregnant women
Delhi.
Scalability
Evaluation report including
It could be use in Primary health centers and
findings.
Health & Wellness center.

Strengths It could be used by ASHA and ANM in


remote areas.
It is easy to use and portable.

162 UNLOCKING NEW IDEAS: Good, Replicable and Innovative Practices

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