INSTITUTE OF PERSONNEL MANAGEMENT SRI LANKA (Inc)

CERTIFICATE COURSE IN HUMAN RESOURCE MANAGEMENT

FINAL EVALUATION TEST

BATCH NO: CC/2017/SU/04

Duration: 3 Hours 80 Marks Date: 17th July 2017

1. Answer PART ONE (Compulsory Question) and TWO Questions from EACH PART TWO and
PART THREE.
2. Clear handwriting will attract more marks
3. Illustrate your answers with practical examples where necessary

PART ONE
(Compulsory question) (04x10 = 40 Marks)

1. Briefly explain the following terms

i. Relatedness needs

ii. Performance appraisal

iii. Organizations Development

iv. Hazard

v. Compulsory Arbitration

vi. Hot stove theory

vii. Seasonal employment

viii. Unauthorized absence

ix. Non financial Incentives

x. Simulation

Page 1 of 2
PART TWO

(Answer two questions only) (10x02 = 20 Marks)

2. List and explain different recruitment methods

(10 Marks)
3. Explain the main outcome of scientific school of management
(10 Marks)
4. Explain the benefits of time and attendance HRIS Module
(10 Marks)
5. Explain the steps in the selection procedure with examples
(10 Marks)

PART THREE

(Answer two questions only) (10x02 = 20 Marks)

6. Explain the importance of effective communication

(10 Marks)
7. Explain the benefits of team building
(10 Marks)
8. Explain the importance of employee training
(10 Marks)
9. Explain the benefits of job analysis
(10 Marks)

Page 2 of 2