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ON
FEASIBILITY STUDY OF
HCL
1
PREFACE
I am presenting this report thoroughly based on
“FEASIBILITY STUDY OF HCL”. All possible
efforts have been made by me to enhance the
usefulness of this report to the feasibility of HCL.
The feedback received from different sources has
been incorporated.
In this report I analysis and interpret all the
questions which are available in questionnaire and
highlight the feasibility of HCL. Subject content
has been developed. Every page of this report has
been read very carefully so as to improve its
quality.
I am very grateful to all those who have helped me
directly and/or indirectly in preparing this report.
We firmly believe that there is always scope for
improvement and accordingly we shall look
forward to received suggestions,(which shall be
thankfully acknowledged) for further enriching the
quality of text
2
Acknowledgment
possible in time.
Pranav Mankhand
MBA-VI (2009-2011)
RBIM (HOSHIARPUR)
4
List of Contents
Acknowledgement ii
List of content
List of Tables iv
List of Figures v
1.1 7-
1.2
1.3
1.4
1.5
Chapter 2:
Collection methods,
Sampling
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4.1 Findings of the Study
4.2 Suggestions
Bibliography
Annexure
(a) Questionnaire
(b) Copy of table used
(c) Abbreviations
List of Tables
6
Table Number Content Page Number
List of Figures
7
Figure Number Content Page Number
INTRODUCTION
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COMPANY PROFILE:
9
the advent into software development.
10
Infrastructure
HCL Infrastructure Management Division is
focused on addressing the growing demand for the
cost-effective management of technology
infrastructure across geographically dispersed
locations. IT Infrastructure Management is in the
HCL DNA, drawing resources from the 30 year
pioneering heritage in the area of computing, in
line with global giants
BPO
Business Processing Outsourcing is heading
towards a maturity level where a new form of
BPO, called Transformational BPO, is evolving
that constitutes Full Process Outsourcing and
Multiple Process Outsourcing . The evolving trend
is more focused towards compliance , time-to-
market, focus on core process, and quality
improvement rather than cost savings.
Applications
Leveraging strong partnerships with platform /
product companies, the team of applications
professionals deliver unprecedented value to few
of the largest players in the field of Financial
Services, Retail and Healthcare.
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IT Hardware
HCL Infosystems portfolio of products covers the
entire spectrum of the information technology
needs of its customers. By virtue of the immense
diversity of markets and customers that it address,
HCL Infosystems products offerings include
everything from high end enterprise level servers
for mission critical applications to multimedia
home computers.
Awards
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India's Most Preferred Personal Computer Brand
by CNBC AWAAZ Consumer Award 2007
India's 'No. 1 PC Vendor' consecutively for six
years.
13
key areas of leadership and building lasting
institutions of excellence. Vineet joined HCL - his
first and only job, as Senior Management Trainee
in 1985. He created HCL Comnet, and positioned
HCL as a pioneer and industry leader globally in
the Remote Infrastructure Management space. He
has led HCL’s transformation strategy, now a
Harvard Business School case study. Vineet will
now continue to bring his leadership skills to bear
on HCL’s future but in a larger context - in
developing its vision, governance and strategy
beyond the confines of HCL’s business. “
HCL CDC
14
EMPOWERING YOU TO BRING OUT
THE BEST
As the fountainhead of the most significant pursuit of
human mind (IT), HCL strongly believes, “Only a
Leader can transform you into a Leader”. HCL CDC is
a formalization of this experience and credo which has
been perfected over three decades.
It is an initiative that enables aspiring individuals to
benefit from HCLs longstanding expertise in the space
and become Industry ready IT professionals.
HCL CDC. Dominates the IT space as a leader 58000
gifted professionals, a colossal US $5.0 billion turnover
an international presence in 19 countries, and most
importantly, a deep- rooted commitment to innovate
makes it a true technology giant.
As the fountainhead of the most significant pursuit of
human mind, HCL believes only a leader can transform
me into a leader HCL CDC. Is an initiative that enables
individuals to be benefit industry ready IT.
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HCL takes students to the core of IT fundamentals
and the most advanced cutting problems. Its course
modules are structured to give me the best of both
worlds, academic and hands-on. Whether anybody
are a beginner or a working professional,
HCLcdc. Can make a difference to our learning
curve and there by to our curve.
VISION
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To become a Total Quality Institute and contribute
effectively towards national development in the
era of rapidly changing global economy and
ensure prosperity for the mankind at large.
MISSION
TIMELINE
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1976
Hindustan Computers Limited (HCL) born.
1977
Distribution alliance formed with Toshiba for
copiers.
1978
HCL successfully ships in-house designed micro-
computer at the same time as Apple. The
Indian Computer Industry is born.
1980
HCL Introduces bit sliced, 16-bit processor based
micro-computer.
1983
Indigenously develops an RDBMS, a Networking
OS and a Client Server architecture, at the same
time as global IT peers.
1986
HCL becomes the largest IT Company in India.
1988
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HCL introduces fine grained multi-processor
Unix-3 years ahead of “Sun” and “HP”.
1990
Data Quest marks HCL no. 1 amongst Top Ten
computer giants.
1991
HCL Ltd. And Hewlett Packard, USA, partner to
form HCL-Hewlett Packard Ltd.
JV develops multi-processor UNIX for HP-heralds
HCL’s entry into contract R&D.
1994
Distribution alliances formed with Ericsson
Switches and Nokia Cell Phones
1997
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HCL Info systems is formed.
HCL’s R&D spun-off as HCL Technologies-
marks advent into software services.
JV with Perot Systems, stake divested in 2003.
1999
Initial Public Offering made by HCL Technologies
Ltd.
Formation of Global Board of Directors.
2000
Large Contracts won from Bankers Trust, KLA
Tencor, Cisco, GTech, NEC among
Others.
2001
JV with Deutsche Bank- DSL software formed.
HCL BPO Incorporated.
Acquired British Telecom’s Apollo’s contact
centre in Belfast, Northern Ireland.
HCL Info systems becomes largest Hardware
company.
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2002
Strong pursuit of nonlinear strategy to widen
services portfolio; several JVs and alliances
formed.
Strategic alliance forged with Jones Apparel
Group, Inc. a fortune 500 company.
Infrastructure services division launched to
address emerging global needs.
Software businesses of HCL Info systems and
HCL Technologies merged.
2003
Largest BPO order ever outsourced to an Indian
BPO firm, won from British Telecom.
Landmark deals signed with Airbus and AMD.
HCL manpower crosses the 20,000 mark.
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2004
Accorded leader status by Meta Group in Offshore
Outsourcing.
HCL is India’s No. 1 PC 4th year in a row.
2005
HCL signs Software Development Agreement
with Boeing for the 787 Dreamliner program.
JV with NEC, Japan.
HCL integrates all group employees under hcl.in
domain.
2006
75,000+ machines produced in a single month.
HCL Info systems in partnership with Toshiba
expands its retail presence in India by
Unveiling ‘shop Toshiba’.
HCL Info systems & Nokia announce a long term
distribution strategy.
22
HCL Info systems showcases Computer Solutions
for the Rural Markets in India.
HCL Info systems First in India to Launch the
New Generation of High Performance
Server Platforms Powered by Intel Dual – Core
Xeon 5000 Processor.
HCL forms a Strategic Partnership with APPLE to
provide Sales & Services Support for iPods in
India.
23
HCL Alliances and Partnerships
24
Product of HCL CDC
HCL Products:-
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• MCSE –Microsoft Certified Software
Engineer
26
HCL Certified Software Engineer (HCSE Java
Track)
HCL Certified Software Engineer (HCSE
Oracle Developer Track)
• Implementing Windows Application using
VB.Net
Implementing Windows Application using
C#.Net
Core Java 1.5
Advance Java
• C++
• HTML
Internet and Mail
HCL Certified Service Program
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OBJECTIVES OF PROJECT
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RESEARCH METHADOLOGY
It is well known fact that the most important step
in marketing research process is to define the
problem. Choose for investigation because a
problem well defined is half solved. That was the
reason that at most care was taken wile defining
various parameters of the problem. After giving
through brain storming session, objectives were
selected and the set on the base of these objectives.
A questionnaire was designed major emphasis of
which was gathering new ideas or insight so as to
determine and bind out solution to the problems.
DATA SOURCE
Research included gathering both Primary and
secondary data. Primary data is the first hand
data, which are selected a fresh and thus happen to
be original in character. Primary Data was crucial
to know various customers and past consumers
and past consumer views about medicine and to
calculate the market position of this brand in
regards to other brands.
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Secondary data are those which has been
collected by some one else and which already have
been passed through statistical process. Secondary
data has been taken from internet, newspaper,
magazines and companies web sites
RESEARCH DESIGN
Research design can be thought of as the structure
of research -- it is the "glue" that holds all of the
elements in a research project together. We often
describe a design using a concise notation that
enables us to summarize a complex design
structure efficiently
Types of Research Designs
Exploratory Research
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Designed to provide further insight into the
research problem by describing the variables of
interest.
Can be used for profiling, defining, segmentation,
estimating, predicting, and examining associative
relationships.
Causal Research (If-then)
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RESEARCH DESIGN FOR PROJECT
Exploratory Research
Designed to generate basic knowledge, clarify
relevant issues uncover variables associated with a
problem, uncover information needs, and/or define
alternatives for addressing research objectives.
A very flexible, open-ended process.
32
DATA COLLECTION METHOD
SURVEY METHOD
Experience Surveys ( depth interviews)
people with varying points of view
Unstructured and informal interviews
Respondent free to choose issues to be discussed
33
SAMPLING
Sampling is the process of selecting a small
number of elements from a larger defined target
group of elements such that the information
gathered from the small group will allow
judgmentsto be made about the larger groups
34
a list or set of directions for identifying the target
population
35
To ensure representativeness, the sample may be
either completely random or stratified depending
upon the conceptualized population and the
sampling objective (i.e., upon the decision to be
made
36
SAMPLING TECHNIQUE USED
37
I) We divided the students based on their
academic background into two parts-
Technical students
Those students who are doing or done
Engineering and any technical courses.
II) Non technical students
Those students who are 12th passed and
graduate in any stream or those are pursuing
graduation
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LIMITIATION OF RESEARCH STUDY
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QUESTIONNAIRE
NAME-
……………………………………………………
COLLEGE/ INSTITUTE-
…………………………………………
ADDRESS-
……………………………………………………
CONTACT NO
……………………………………………………
1.What is your educational qualification?
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5. What do you know about HCL?
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ANALYSIS AND INTERPRETAION
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Five percent respondents could arrive any
consequential decision regarding HCL’s entry in
career development programs.
43
FINDINGS AND SUGGESTION
SCHEDULE
Visiting all the IT institutes such as Jetking, NIIT
etc and studying about their products and prices,
and marketing strategies. Identify the concept of
visual merchandising and how to make convince
the target group and design the promotional target
for the products, which are providing by the
Institutes. Analyzed them for getting result which
can be helpful in promotion of HCL and make
HCL as a leader among other IT sector..
44
Timings:
Login time: 9:30 AM
Reporting time: before 8:00 PM
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The works assigned to me during Training
at HCL (CDC Ltd.) are:
FIRST WEEK
• In first week understood the products of HCL
CDC
• participated in education fair and distributed
pamphlets.
SECOND WEEK
• In second week collected data from different
schools and Colleges.
• gave report to corporate guide.
THIRD WEEK
• Collected the information of HCL CDC
competitor, their products and make a analysis
of report.
prepared synopsis for project.
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FOURTH WEEK
went in Hamirpur and Jawalamukhi situated at
Himachal pradesh, gave presentation and
councilled the target audience.
• send synopsis and weekly report to my faculty
guide Mr. Abhinav
FIFTH WEEK
• Worked on the closings of students for HCL
career prgram.
• Analyzed the data which was collected by me
through different sources and developed various
plans for markrting..
SIXTH WEEK .
•submitted Final report to Mr. Abhinav
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ANALYSIS OF COMPETITORS OF HCL
CDC
NIIT
NIIT is a leading Global Talent Development
Corporation, building skilled manpower pool for
global industry requirements. The company
which was set up in 1981, to help the nascent IT
industry overcome its human resource challenges,
has today grown to be amongst world’s leading
talent development companies offering learning
solutions to Individuals, Enterprises and
Institutions across 40 countries.
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Executive Management Education, and
Communication and Professional Life Skills,
touch five million learners every year. NIIT’s
expertise in learning content development,
training delivery and education process
management make it the most preferred training
partner, worldwide.
Research-based Innovation, a key driver at NIIT,
has enabled the organisation to develop programs
and curricula that use cutting-edge instructional
design methodologies and training delivery. NIIT’s
Individual Learning Solutions include industry-
endorsed IT training programs like GNIIT,
Integrated programs for Engineers (NIIT
Edgeineers) and Infrastructure Management
programme NIIT GlobalNet.
For working professionals, NIIT Imperia, Centre
for Advanced Learning, brings Executive
Management Education Programs from premier B-
schools in India, to their doorstep.
IIHT
IIHT is amongst Asia's top IT training
organizations. We started operations in the year
1993 and have continued to grow exponentially
since then. IIHT's business has grown at 40%
CAGR year after year. During this phase, IIHT
had been successful in carving its goodwill in the
industry. As a result, some of the renowned
Fortune 100 organizations rely on IIHT for
catering to their manpower requirements.
JET KING
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Pioneering the Smart lab plus training
methodology, Jetking is creating an office ready
professional out of every Hardware & Networking
student. Strengthening them with the extra edge of
60% exposure to practical; fluency in English
conversational skilla complete personality
development program and
values of yoga. Jetking, India's leading Hardware
and Networking training institute, has trained over
4,00,000 students in its 125 centers spread across
India. With its alumni placed in the best of
organizations in India and some abroad, Jetking's
vocational training and placement promise has
helped build the careers of many young boys and
girls across sectors.
HCL CDC ADVANTAGE OVER
COMPETITORS
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LIVE PROJECT OF SOFTWARE
ENGINEERING AND PROJECT
MANAGEMENT PRINCIPLES
ALLIANCES WITH
MULTINATIONAL COMPANIES
EXIT PROFILE AFTER HCL CDC
PROGRAM
• SOFTWARE PROGRAMMER
• SOTWARE ARCHITECT
• DATABASE ADMINISTRATOR
• WEB DEVELOPER
• WINDOWS DEVELOPER
• DATABASE PERFORMANCE
ANALYZE
CONCLUSION
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development programs in order to growing
demand of trained and skilled professionals in
information technology industry.
SUGGESTIONS
55
HCL TRAINING program to suit the pockets
of lower middle class.
More promotional tool like event
sponsorships, advertisements and pamphlets
could be used to create more awareness about
HCL training programs .
Prior research on segmentation of target
customers and reasons influencing their
decision should be done to increase closingsof
HCL training programs.
BIBLIOGRAPHY
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WEBSITES
www.hcl.com
www.hclinfosystems.com
www.hclcdc.com
www.jetking.com
www.niit.com
www.iiht.com
BOOKS
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