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Table of Contents
Monitoring Windows Server 2008, SQL Server 2008 and Exchange 2007 ............................. 1
Exercise 1 Understanding the Windows Server Operating System Management Pack .................................................2
Exercise 2 Understanding the Microsoft SQL Server Management Pack .....................................................................7
Exercise 3 Understanding and Tuning the Exchange 2007 Management Pack ........................................................... 11
Monitoring Windows Server 2008, SQL Server 2008 and Exchange 2007
Estimated Time to
Complete This Lab 75 Minutes
RMS
EXCH
WEB
SLES
The password for the Administrator account on all computers in this lab is:
P@ssword
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Monitoring Windows Server 2008, SQL Server 2008 and Exchange 2007
Exercise 1
Understanding the Windows Server Operating System
Management Pack
Scenario
In our environment are a collection of servers running the Windows Server 2008 Operating System, which you want
to monitor for the condition of their OS and its supporting hardware resources. In this exercise, you will go through
a set of key tasks that are required to understand and use the Windows Server Operating System management packs,
which provide these monitoring capabilities.
2. Search for the a. In the tree pane, click the Administration button to open the Administration
view.
Windows Server
Operating System b. In the tree pane, select Management Packs.
management packs c. In the results pane, in the Look for box, type Windows Server, and press
Enter.
Note: The list of imported Windows Server Operating System management packs will
appear.
Examining the properties of each management pack listed will show a description of
the imported MPs. The management packs imported in the lab are the following:
File Description
Displayed as “Windows Server Operating System
Microsoft.Window
Library,” this management pack is the library
s.Server.Library
management pack that defines all of the features and
components that are common to all versions of the
Windows Server operating systems. This
management pack contains no monitoring
configuration and is a prerequisite for all other
Windows Server operating system management
packs. Therefore, this management pack must be
imported at the same time or prior to the version-
specific management packs.
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Note: While only the Server 2008 specific management packs are imported into the
lab environment, the following MPs exist as well for monitoring prior versions of the
Windows Server operating system:
File Description
Displayed as “Windows Server 2003 Operating
Microsoft.Window
System,” this management pack provides both
s.Server.2003
discovery and monitoring for the Windows Server
2003 operating system.
Displayed as “Windows Server 2000 Operating
Microsoft.Window
System,” this management pack provides both
s.Server.2000
discovery and monitoring for the Windows 2000
Server operating system.
Note: There are several reasons why the MP files are divided the way that they are.
The first reason has to do with dividing the MPs up by the OS version. This allows
administrators to limit the amount of monitoring to just the operating system version
they have deployed.
The second reason has to do with the fact that, starting with the Server 2008 specific
MPs, the discovery and monitoring functionality are separated. This allows
administrators the ability to phase in monitoring as they see fit, and it makes it
easier for other management packs to take a dependency on the objects discovered
by the Windows Server OS MPs without requiring the monitoring to be deployed.
Note: There are a number of discoveries provided as a part of the Windows Server
3. Examine the
Operating System management packs and all of them can be customized via
Windows Server overrides. While most discoveries are enabled by default, some are not. The
Operating System following steps walk through viewing the various discoveries and shows how to
management pack customize them with overrides:
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5. Examine the Note: As a final step to reviewing the Windows Server Operating System
management pack, there are a number of views that are provided by this MP which
Windows Server
allow users to understand Windows Server state at a very high level and then drill
Operating System
into state and performance more specifically. The following steps walk through these
management pack
views and how to use them.
views
a. In the tree pane, click the Monitoring button to open the Monitoring view.
b. In the tree pane, expand Microsoft Windows Server, and select Windows
Server State.
Note: In the state view you will see an entry for every Windows Server Computer
that has been discovered.
c. In the results pane, select EXCH.contoso.com computer, and look at the Detail
View towards the bottom of the console.
Note: From the state view you can drill into the state of the Windows Server in a
couple of key ways.
d. In the results pane, right-click RMS.contoso.com, point to Open, and click
Diagram View.
Note: A separate window opens with a diagram view that shows the Windows Server
class for RMS.contoso.com and the immediately related classes that have been
discovered.
e. Drill down into each of the classes in the view and review the information that
is show in the Detail View as you select different types of classes.
f. Close the Diagram View.
g. In the results pane, right-click EXCH.contoso.com, point to Open, and click
Health Explorer for EXCH.contoso.com.
Note: Again a separate window will open with the Health Explorer view for the
EXCH.contoso.com computer.
This view shows the hierarchical structure of the monitors that is applied to the
computer and their corresponding states. If one or more monitors are in a non-green
state then they are automatically expanded to those monitors allowing you to quickly
identify the root cause and it’s affect on the overall health model for the computer.
h. Close the Health Explorer.
i. In the Microsoft Windows Server folder, browse through the various views
provided by the Windows Server Operating System management pack.
j. In the tree pane, expand the Performance folder, and select the Processor
Performance dashboard view.
Note: By default all tiles in the view are empty (we have added the
RMS.contoso.com server). For each tile you need to select the check mark in the
Show column for the rows that you wish to see in the chart.
k. Click the empty field in the top view labeled Processor\% Processor
Time\_Total Performance.
l. In the Legend, select Show for EXCH.contoso.com.
m. Repeat step l for the System\Processor Queue Length Performance (bottom
left) and System\Context\Switches/sec Performance (bottom right) views.
Note: Now if you switch away from this view, and back again later your Show settings
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Monitoring Windows Server 2008, SQL Server 2008 and Exchange 2007
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Exercise 2
Understanding the Microsoft SQL Server Management Pack
Scenario
On some of the servers in our environment, SQL Server 2008 is installed, and we want to monitor the condition of
their various SQL Server roles such as the DB Engine and Reporting Services. In this exercise, you will go through
a set of steps that show key tasks required to understand and use the SQL Server management packs, providing these
monitoring capabilities.
File Description
Contains the object types and groups that are common
Microsoft.
to SQL Server 2000, SQL Server 2005, and SQL
SQLServer.Library
Server 2008.
File Description
Contains definitions for object types and groups that
Microsoft.
are specific to SQL Server 2000. It contains the
SQLServer.2000.
discovery logic to detect all objects of the type
Discovery
defined on servers running SQL Server 2000.
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Monitoring Windows Server 2008, SQL Server 2008 and Exchange 2007
Exercise 3
Understanding and Tuning the Exchange 2007 Management
Pack
Scenario
In our environment, we have a an Exchange 2007 infrastructure that needs to be monitored. The Operations
Manager team has now released a major update to the Exchange 2007 management pack. In this scenario, you will
go through a set of steps that show key tasks that are required to install and configure this Management Pack. You
will also look at different aspects of how the management pack is designed.
This is a beta version of the native Exchange 2007 Management Pack.
The below scenario shows some key design features of the upcoming Exchange 2007 Management Pack, enabling
you to successfully implement the Management Pack in your environment. One of the first steps as an Exchange
Administrator is to understand the Management Packs that make up the Exchange 2007 MP.
File Description
Contains discovery scripts and monitoring
Microsoft.Exchange.Server.20
common to all Exchange servers.
07.Discovery
Contains class definitions.
Microsoft.Exchange.Server.20
07.Library
Contains monitors for the CAS server role.
Microsoft.Exchange.Server.20
07.Monitoring.CAS
Contains monitors for the Edge server role.
Microsoft.Exchange.Server.20
07.Monitoring.Edge
Contains monitors for the Hub server role.
Microsoft.Exchange.Server.20
07.Monitoring.Hub
Contains monitors for the Mailbox
Microsoft.Exchange.Server.20
server role.
07.Monitoring.Mailbox
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4. Associate computers a. In the tree pane, under Run As Configuration, click Profiles.
b. In the results pane, in the Look for box, type Exchange 2007, and press Enter.
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5. Select the computer a. In the tree pane, under Run As Configuration, click Accounts.
the Run As account b. In the results pane, double-click the Exchange 2007 Read Only Account.
credentials get c. On the Distribution tab, click Add.
distributed d. Click Search.
e. In the Available items box, click EXCH.contoso.com, click Add, and click
OK.
f. Click OK.
Note: The Run As account has been created and configured.
Note: As the Exchange Administrator, one of the big concerns you have is how often
6. Examine the
monitoring scripts run in your environment. In Operations Manager 2007 R2 you
Exchange 2007 can configure how often discoveries are run by setting overrides.
Management Pack
In addition, the Exchange 2007 Discoveries are disabled by default, allowing the
Discoveries administrator to have full control of where and when the Management Pack gets
deployed.
a. In the tree pane, click the Authoring button to open the Authoring view.
b. Ensure that Object Discoveries is selected.
c. In the results pane, in the Look for box, type Exchange 2007 Discovery
Helper, and press Enter.
Note: This will show you all the Exchange 2007 discoveries that are part of the
Management Pack. Note: Turn off scoping by clicking Scope button on the
Operations Manager toolbar.
d. In the resulting Object Discoveries list, locate Exchange 2007 Discovery
Helper Discovery.
Note: This discovery has “Windows Server” as its target. This is a very light-weight
registry discovery whose only purpose is to discover Exchange 2007 servers. Other
more in-depth discoveries in the Management Pack are “chained” based on this
discovery. This ensures that the only discovery script that is run on all Windows
servers is the Exchange 2007 Discovery Helper script. Note that all other discoveries
target Exchange 2007 roles.
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