Академический Документы
Профессиональный Документы
Культура Документы
Introductions
Quick COBIT Overview
Drivers of COBIT5 Increased focus on Enterprise
Governance
Benefits of COBIT5
Updated Process Model
Details of the Change
New - COBIT 5 Process Capability Model
Wrap Up
CCobiT
OBIT
good practices
Management-oriented
best practices
Supported by tools and
repository for training
Freely available
Sharing knowledge and
IT Processes leveraging expert volunteers
IT Management Processes Continually evolving
IT Governance Processes Maintained by reputable not-
for-profit organization
The only IT management Maps strongly to all major
and control framework related standards
Is a reference, set of best
that covers the end-to-end practices, not an off-the-
IT life cycle shelf cure
Governance
Management
Control
Audit
The control of
Deliver and
Support Acquire and
Implement
Deliver and
Support
DS1 Define and manage service levels. Acquire and AI1 Identify automated solutions.
DS2 Manage third-party services. Implement AI2 Acquire and maintain application software.
DS3 Manage performance and capacity. AI3 Acquire and maintain technology
DS4 Ensure continuous service. infrastructure.
DS5 Ensure systems security. AI4 Enable operation and use.
DS6 Identify and allocate costs. AI5 Procure IT resources.
DS7 Educate and train users. AI6 Manage changes.
DS8 Manage service desk and incidents. AI7 Install and accredit solutions and changes.
DS9 Manage the configuration.
DS10 Manage problems.
DS11 Manage data.
DS12 Manage the physical environment.
DS13 Manage operations.
IT domain &
Information
indicators
IT goals
Process goals
Key practices
Key metrics
IT governance
& IT resource
1. Strategic Alignment
aligning with the business and Are we doing Are we getting
FOCUS AREAS
2. Value Delivery V
g ic t D alu
focus on IT costs and proof of value te n eli e
tra me ve
ry
S ign
A l
IT
3. Risk Management Governance
ent
Perf sureme
Mea
safeguarding assets, business Domains
agem
orm
Man isk
continuity and compliance
R
ance t
Resource
4. Resource Management
n
Management
IT assets, knowledge, infrastructure
and partners. Are we doing Are we
them the right getting them
way? done well?
5. Performance
Measurement
metrics, IT Scorecards and dashboards
Processes
Culture,
Service Ethics,
Capabilities Behaviour
COBIT 5
Enablers
Processes
Service Culture,
Capabilities Ethics,
Behaviour
Skills and
Competencies Organisational
Structures
Knowledge Base
Content Filter
The stakeholders for IT are now explicitly named, and there are
also some illustrative stakeholder issues included in the
guidance to show how the framework addresses them.
Contact details:
Ernst & Youngs
IT Risk Management Center of Excellence