PERSONAL

DEVELOPMENT
MODULE
Special for IBS Technician Programme

PSYCHOLOGY MANAGEMENT DEPARTMENT

ILP KUALA TERENGGANU

 CONTENTS

Personal Development Module

Chapter 1 Career Assessment

1.1 Definition of career assessment

1.2 Objective of career assessment
1.3 Advantages of career assessment
1.4 Vocational Preference Inventory (VPI)

Chapter 2 Self-Improvement

2.1 What is self-improvement?

2.2 Obstacles on self-improvement
2.3 The important of Self-Improvement (Internal and external)
2.4 The four steps to overcome of self-improvement

Chapter 3 Communication Skill in Workplace

3.1 Definition of communication

3.2 Active listening training- The secret of great communicators
3.3 Communication skills training
3.4 Stress management-communication
3.5 Dealing with difficult people in the workplace
3.6 Anger management workshop
3.7 Creative problem solving
3.8 Emotional intelligence (EQ)
3.9 Assertive and self-confidence training
3.10 Public speaking training
3.11 Body language training

Appendix 1 Vocational Preference Inventory Questionnaires & Answer Sheet

Appendix 2 Personal Development Course Outline

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MODULE

Chapter 1 Career Assessment

Introduction: The theory states that people search for work environments similar to their
personalities. Vocational Preference Inventory (VPI) users decide if they
like or dislike each of the occupations. The Vocational Preference Inventory
(VPI) is one or two inventories operationalizing John L. Hollands person-
environment fit theory. A fundamental assumption that guide the
construction of the VPI is that occupational preference is an expression of
a persons motivation, personality, knowledge and ability. It provides a
means of assessing vocational interests as well as to assess the vocational
behaviour among students.

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1.1 Definition of career assessment

Career assessment are tools that are designed to help individual understand
how a variety of personal attribute. (i.e., data, values, preferences,
motivations, aptitudes and skills) impact their potential success and
satisfaction with different career options and work environments.
Assessments of some or all of these attributes are often used by individuals
or organizations, such as university career services centres, career
counsellors, outplacement companies, corporate human resources staff,
executive coaches, vocational rehabilitation counsellors and guidance
counsellors to help individuals make more informed career decisions.

1.2 Objective of career assessment

The goal of a career assessment is to advice the employee regarding career

choices. During this assessment, the focus is on the job that this point would
be the best fit for the candidate and the changes and adjustment that have to
be made to ensure an optimal performance.

In companies, career assessment are often used to better coach employees

in their position and to put the right employees in the right spot. Other than
that, the purpose of this study is to evaluate the qualities and talents of an
employee.

Above all, the career can assist you with your career choices. It is intended
not as much as a test of your abilities, but as a tool that will allow you, as
the employee, to make the most of yourself and your career. In addition,
you can take this career value test which determines what kind of corporate
environment and corporate culture is the fit for you.

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1.3 Advantages of career assessment

Career assessment are designed to discover the skills, aptitude and talents
of students. A self-assessment can be a useful tool in assessing the areas in
which students have strengths and limitations. Those results can be useful
in helping students to choose a career that is in tune with their goals and
talent. The biggest benefit of career assessment, therefore is that it enables
students to make the best career decisions to grow both personally and
professionally.

1.4 Vocational Preference Inventory (VPI)

The VPI is a user friendly, quick and cost-efficient way of gathering

information on work style, work typology and interest in specific
occupations. Test materials include the manual with direction for
administration, scale and profile interpretation instructions and technical
information.

The VPI consists of 160 occupations representing the six personality types
in the RIASEC theory of personality as well as five additional dimensions.
The theory states that people search for work environments similar to their
personalities. VPI users decide if they like or dislike each of the
occupations. The VPI parallels other Holland instruments that match user
interests to occupations. The Manual provides the most current research.

Activity 1: Students fill in the Vocational Inventory form (VPI)

*Appendix 1 : VPI Questionnaires

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Chapter 2 Self-Improvement

2.1 What is self-improvement?

Self-improvement is more inner. It is more related to self-recognition study

of self who are you what you can do for yourself, how you keep yourself
happy, how you could protect yourself from wrong doings or guilt and
remorse, how you could be more spiritual, how you could be more near to
your heart and soul as well as can listen the directions giving by your soul.

Self-improvement begins when everything fails to provide you contentment

and self -satisfaction even after doing all the personal developments
required to uplift you in life.

2.2 Obstacle on self-improvement

An unfortunate aspect of life is that what we often create obstacles, usually

unconsciously, that may serve some sort of immediate purpose, but end up
being long term liabilities. These barriers are often driven by some of our
most basic needs, for example, to feel competent, to be accepted, to feel in
control. Regrettably, these obstacles become intractable and end up
preventing people from changing (or even attempting to change) when they
shift from being beneficial to being burdensome.

Four obstacles to positive life change (self-improvement)

i. Baggage. (previous life habit)

Like all of us, you bring good things into adulthood. As a human being,
you also bring some not-so-good things, what is commonly called your
baggage. The most frequent types of baggage include low self-
esteem, perfectionism, fear, need for control, anger and need to please.
This baggage causes you to think, feel and behave based on who you

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 were as a child rather than the very different person you are now as an
adult. Most of this baggage causes you to react to the world in an
unproductive way that can sabotage your efforts to achieve positive life
change.

ii. Habits.
When you experienced thoughts, emotions and behaviour that are the
driven by your baggage with enough frequency, they become deeply
ingrained habits that dictate how you act on and react to the world.
These habits are much like athletes who practice bad technique. This
poor technique become wired into their muscle memory and comes
out in competition. Similarly, when your baggage ingrained as habits,
they produced seemingly reflexive response even when they are neither
healthy no adaptive. The challenge is that, again like athletes, once
habits are ingrained, it is difficult to retrain them.

iii. Emotions
Negative emotions such as fear, anger, sadness, frustration and hopeless
can act as a powerful of deterrent to life change. For example, many
people dont change out of the fear of failure. They might think, what
if I cant change, then Ill prove myself to be even more of a failure than
I am now. Then they say, Ive been this way for a long time and Im
getting by, so its not worth the risk. These negative emotions become
substantial barriers to change being triggered whenever you feel
uncomfortable, incompetence or unsupported. The only relief is to
retreat back to the way you have been.

iv. Environment
You create environment that helps you the best managed your baggage,
habits and emotions. You surround yourself with people who are
supportive of the way you are and make you feel comfortable and safe.

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 You engage in activities that play to your strengths and help you either
mask or mitigate those obstacles. Unfortunately, this environment
reinforces who are you, even when you dont to be who you are, and
can cause you to continue down a path that interferes with your
happiness and achievement your goals. This environment may at
minimum, not support change and at worst discourage change.

In all four cases, when you allow these obstacles to control your life,
they have the effect of sabotaging your efforts at changing your life in a
positive way. Even worse, you feel stuck, frustrated and helpless to
change your lot in life.

2.3 The important of self-improvement. (Internal and external)

Personal development is a vital part in a persons growth, maturity, success

and happiness. It is the foundation of emotional, physical, intellectual and
spiritual health. It tries to help person to develop their own personality and
mind in a manner which is fruitful to their health. All these factors are
necessary elements in shaping our lives. Rather this help us these stepping
stones to developing our life. It is always said that if one wants to create a
perfect personality and a cheerful mind one must put himself through
various challenging emotional and physical problems, which help create
appreciation of the smaller things in life, things which can bring us eternal
joy.

Positive thinking is an integral part to a healthy life. The mind holds the
power to make our life heaven or hell. It is up to the person to decide how
they harvest the power of their brain. Positive thinking is said to have
transformed many lives and people say they develop a completely different
views to life once they incorporate positive thinking. Professional help is

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 available for who want a change in perspective and if one truly feels tired
of life, it could be time to take such advice.

Self-improvement can be shaped by both internal and external factors. This

means that both the things within you, and the things outside of you, can
affect how you think and feel about yourself. In order to successfully build
and maintain your self-improvement, both factors must be addressed.

Internal factors are those that come from within you and relate to how you
treat yourself. This could include things such as the way you talk to yourself,
the way you think or things you believe in. true self-improvement can only
be obtained via these internal factors.

Self-improvement can be influenced by external factors such as by the way

you look, by how other people treat you. This is the most common source
of self-improvement for many people, but is also the most fragile source.

External factors come from outside of you, like from the environment in
which you live and work. They can be transmitted either verbally or non-
verbally and are usually sent from the people whom you see and interact
with on a daily basis. External factors paly a big role in how you think and
feel about yourself. However, do not make the mistake of relying solely
upon them for the development of your self-improvement.

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 Self-improvement is a motivator that inspires behaviour, but behaviour also
inspire self-improvement. Therefore, there is a continuous feedback loop
between the way you act and the level of your self-improvement. One
cannot exist without the other. For example, with high self-improvement
you are more likely to persist in the face of difficulties. But with low self-
improvement, you are more likely to give up or go through the motions
without really trying or giving your best.

If you persistent, then in all likelihood you will succeed more times you fail.
The net result of which will increase your level of confidence and self-
worth. Put simply, this means that you can improve the way you think and
the feel yourself by improving the way you act. If you always try your best,
never give up and act with integrity, the sooner or later success will come
your way.

2.4 The four steps to overcome of self-improvement.

There are five building blocks that you must out into place as the foundation
of positive life change.

i. Epiphany

Because change is so difficult, it cant be elicited from the outside, but

rather it must come from a very deep and personal place inside of you.
Change start with a simple, yet powerful.

ii. Emotions

Just as emotions can act as obstacles to change, they can also provide a
powerful force for change. Positive emotions that catalyse change can
include hope, inspiration, and pride. Interestingly, so-called negative
emotions such as fear (e.g. of losing job), frustration (e.g. at feeling

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 stuck in life), anger (e.g. being mistreat by a spouse), or sadness (e.g. at
being estranged from family) can call be potent motivators for change.
In either case, these strong emotions act as the impetus that drives you
to initiate the process of change your life.

iii. Courage

Courage may be the single most important characteristics for changing

your life because change is frightening, why you ask? Because deep
change means letting go of old ways of living that, though obviously not
serving you well, are familiar, predictable and in an odd sort of way,
comfortable. It involves heading down a road that you have never been
down, the destinations which isnt clear.

Courage means the willingness to acknowledge aspects of yourself that

you may not know about or many not like, and to experience bad
emotions you my feels as you learn about yourself. It enables to accept
that you might fail in your attempts at change while, at the same time,
realizing that not trying will be much.

iv. Determination

The above building blocks of change result in determination to change.

This determination expresses itself in an unwavering commitment to
purse change, resist the obstacles and take active steps to change your
life. This resolve will motivate you to engage in the moment to moment
process of change even when you are discouraged, frustrated and
uncertain about whether you can achieve the positive change in your
life.

Activity 2: Assignment 1 - Students need to write an essay about their

strength and weakness in dealing with people.

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Chapter 3 Communication Skill in Workplace

3.1 Definition of Communication

The word verbal comes from the latin word for word-verbum. Meanwhile,
the word communication comes from the latin for to share-communicare.
What is shared here can be vary: information, feelings, thought, support and
memories. You name it, you can share it using your verbal communications
skills.

Communication is the act of conveying intended meaning from one entity

or group to another through the use of mutually understood signs and
semiotic rules. There two types of communication which are nonverbal
communication and verbal communication.

Nonverbal communication describe the processes of conveying a type of

information in the form of non-linguistic presentation. Example of
nonverbal communication body language, facial expression, eye contact
and how one dresses. Nonverbal communication play a vital role in
communication that there is no language barrier.

Verbal communication is the spoken or written convey of a message.

Human language can be defined as system of symbols and the rules by
which the symbols are manipulated. It is use of sound and words tp express
yourself, especially in contrast to using gestures or mannerisms. An
example of verbal communication is saying No when someone ask you
to do something you dont want to do.

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3.2 Active Listening training- The secret of great communicator

Being a great leader and doing great work are important, but be truly
successful you need to know how to be a great communicator. What makes
one person better at it than another is often a matter of a few little known
communications skills? Here are 12 most valuables ones.

i. Connect with yourself

To be a great communicator you must first know who you are and
have confidence in yourself and your ability to connect with others.

ii. Speak with sincerity

Nothing is more effective than being sincere when you
communicate and nothing is more important. Sincerity is the
cornerstone for making connection

iii. Be consistent
Live your message and practice what you preach. You will have a
wider reach and carry more influence. Your credibility comes from
your consistency of character.

iv. Meet the people

When you communicate you naturally want people to understand
what you are saying, but true communication involves meeting
others people halfway. You should be learning from others, not just
talking at them.

v. Truly listen
Make a point of listening to what the other person is saying. It is not
only gives you more insight into what ever being discussed, it is also
show respect and builds connection.

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 vi. Look beyond the words
Do not spend your time mentally preparing your next response.
Instead, ask question for clarification and to make certain you
thoroughly understand what the other person is trying to say.

vii. Show respect

Everyone, no matter what position or role theyre in, deserve to be
treated with respect. By being respectful you will set the tone of
what your leadership is about and how you like to be spoken to.
Respect begets respect.

viii. Connect to identity

Try to genuinely connect with others and find a way to relate them.
Working with others is an effective way to develop a greater
understanding.

ix. Know how to ask.

One of the most effective forms of communication is to ask
questions. The ability to ask skilful questions and listen carefully to
the response is a huge factor in being communicator.

x. Be genuine in your interest

It is one thing to communicate with people because you believe you
have something to say, but it is even better to communicate with
them because you believe they have something to say.

xi. Mind your unspoken language.

Your posture and tone of voice also play a part in what you say. Our
body speaks louder than our words and sometimes can convey a
message that we do not know intend to communicate.

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 xii. Two-way traffic only.
Communication should never be a monologue. The best leaders
create a dialogue by listening and inviting others to express
themselves.

When you adhere to the secrets of communications great leaders you can
begin to develop strong relationship, gather information and increase your
understanding of yourself and those around you.

3.3 Communications kill training

Communications training or communications skills training refers to a

various types of training to develop necessary skill for communication.
Effective communication is important for the success in various situations.
Individual undergo communications training to develop and improve
communications skills related to various roles in organizations.

In organization, it is necessary to communicate with different sub-groups

and overcome difficulties ineffective communication. It is vital to ensure
that communications between individuals the various sub-cultures serve to
meet the mission and goals of organization. Communication training can
assist leaders to develop the ability to perceive how various individuals and
sub-group relate to each other and make appropriate interventions.

Having imperative communication skills in imperative for your success.

Positive communication will certainly increase the opportunities you find
in for your career and business. Besides that, it will enable you to get ahead
in certain areas where others who are less assertive may not succeed.

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3.4 Stress management- communication.

A major challenge in today is to make stress work in employees favour

instead of against them. Stress with people all of the time.it comes from
mental, emotional and physical sources and it feels different for each
person. There are five methods can be used together or separately to
increase longevity of lifespan and create continuous feeling of well-being.

i. Diet/nutrition
Eat a variety of fruits, vegetables and grains, maintain a healthy
weight; keep a diet low in fat and cholesterol. Use sugar, salt and
caffeine in moderation. Every person should eat breakfast regularly
and take time for lunch. It is need to control portion size of meal.

ii. Relaxation
One great strategy for avoiding stress is to relax outside of the
workplace. Make it a point to tune out worries about time. Find the
activities that give you pleasure and focus on relaxation, enjoyment
and health. Make time for fun and sleep even to eight hours a night.
It is very important to a have a life outside of work, while work is
an important component of your life, like other stressor, you need
to escape.

iii. Exercise
Physical exercise helps us feel better, have more energy, look
better, tone muscle increasing resistance of fatigue, control appetite
and weight and create a positive feeling of wellness. Exercise also
assist in coping with anxiety and depression and provide
opportunities to interact socially. A great way to incorporate
exercise into your busy routine is to find exercise partners to keep
you motivated and to have fun.

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 iv. Support
Employees should create support system for themselves, whether it
is a formal support group or just a friend. Sharing stress, talking
with someone about concerns and worries may help you to see your
problems in a different light. If the problem is serious, do not
hesitate to seek professional help.

v. Time management
Appropriately managing time is another way to reduce stress both
in and out of the workplace. Every employee must acknowledge
their mission and job description and must set the goals and
prioritize it. They must create and keep track of projects. It is vital
to schedule the activities in workplace. Besides that, allow time for
relaxation, planning and interruptions.

3.5 Dealing with difficult people in the workplace

Every Employers and employees should learn how adjust their

communication style to each situation and with whom they are
communicating. Both sides should avoid using biased language that reflects
any predisposition or tendency to think and behave toward people on the
basis of race, sex, religion, national origin, disability or socio economic
status.

Success in dealing with conflicts comes from the understanding of

behaviour, its causes and how it impacts us and others. Approaching
difficult people with understanding helps to overcome negativity through
positivity.

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 There are nine tips which employees can adapt at their working place to
deal with difficult people:

i. Be calm
Losing your temper and flaring out at the other person typically is
not the best way to get him/her to collaborate with you. Someone
who is calm is seen as being control, cantered and more respectable.
When the person you are dealing with sees that you are calm despite
whatever he/she doing, you will start getting their intention.

ii. Understand the persons intentions.

Try to identify the persons trigger. What is making him/her act in

this manner? What is stopping him/her from cooperating with you?
How can you help to meet his/her needs and resolve the situation?

iii. Get some perspective from others.

In all likelihood, your colleagues, managers and friends must have
experienced similar situations in some way or another. They will be
able to see things from a different angle and offer a different take on
the situation. Seek them out, share your story and listen to what they
have to say. You might very well find some golden advice in admits
of the conversation.

iv. Let the person know where you are coming from.
One thing that has worked employees is to let the person know their
colleagues intention. Sometimes, they are being resistant because
they think that you are just being difficult with them.

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 v. Build a rapport.
With all the computers, emails and messaging systems, work
sometimes turn into a mechanical process. Re-instil the human touch
by connecting with your colleagues on a personal level. Go out with
them for a lunches or dinners. Get to know them as people and not
colleagues. Learn more about their hobbies, their family, and their
lives. Foster strong connections. These will go a long way in your
work.

vi. Treat the person with respect.

No one likes to be treated as if he/she is
stupid/incapable/incompetent. If you are going to treat the person
with disrespect, it is not going to be surprising if he/she treats you
the same way as well. As the golden rules say, Do unto others as
you would have them do unto you.

vii. Focus on what can be actioned upon.

\Sometimes, you may be put into hot soup by your difficult
colleagues, such as not receiving a piece of work they promised to
give or being wrongly held responsible for something you did not
do. Focus on the actionable steps you can take to forward yourself
in the situation.

viii. Ignore
If you have already tried everything above and the person is still not
being receptive, the best way might to be just ignore. After all, you
have already done all that you can within your means. Get on your
daily tasks and interface with the person only where needed.

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 ix. Escalate to a higher authority for resolution.
When all else fails, escalate to your manager. This is considered the
trump card and shouldnt be used unless you have completely
exhausted your means. Be careful not to exercise this option all the
time as you wouldnt want your manager to think that you are
incapable of handling your own problems.

3.6 Anger management workshop

Anger is normal, healthy emotion but can quickly become unhealthy and
detrimental if not understood and controlled. Managed your anger, reduce
your stress and improve your personal and work relationship. There are
some step to manage your anger in workplace:

i. Avoid anger as much as possible.

ii. Think about your anger and determine if it really makes sense given
situation.
iii. Control your physical response to anger by doing constructive
things such as exercising and getting enough sleep. The healthier
you are, the more likely you are to respond appropriately to
situations.
iv. Let go of unmanageable anger
v. If you feel anger are having difficult time dealing with it see if your
company has an employee assistance program.

3.7 Creative problem solving

Creative problem solving is a proven method for approaching or a challenge

in an imaginative and innovative way. Its a process that helps you redefine
the problems and opportunities you face, come up with new, innovative
responses and solutions and then take action.

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 There are seven steps of creative problem solving:

i. Clarify and identify the problem.

ii. Research the problem.
iii. Formulate creative challenge.
iv. Generating ideas.
v. Combine and evaluate the ideas.
vi. Draw up an action plan.
vii. Do it! (implement the ideas)

3.8 Emotional Intelligent (EQ)

Emotion can influence the way we act and react in the workplace. Emotional
intelligence is the ability to recognise behaviours, moods, impulse and
manage them in a positive way that we can communicate effectively,
empathise with other, managed stress, overcome challenging situations and
defuse conflict. Emotional intelligence helps you build stronger
relationship, succeed at work, and achieve your career and personal goals.

EQ is a skill where is you can get better at it with training and practice. It
allow you to read the style of individuals and adjust your communications
accordingly.

3.9 Assertive and self-confidence training

Assertive and self-confidence are two skills that are crucial for success in
life. If you dont feel worthy and or you do not know to express your self-
worth when communicating with others, life can be very fulfilling.

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 Assertive is the quality of being self-assured and confident without being
aggressive. Assertive communication involves respect for the boundaries of
oneself and others. It also presumes an interest in the fulfilment of needs
wants through cooperation. Assertive people tend to have the following
characteristics:

i. They feel free to express their feeling, thoughts and desires.

ii. They are also able to initiate and maintain comfortable relationship
with other people.
iii. They know their right.
iv. They have to control over their anger. This is not mean that they
repress this feeling, it means that they control anger and talk about
in a reasoning manner.
v. Assertive people are willing to compromise with others, rather than
always wanting their own way and tend to have good self-esteem.
vi. Assertive people enter friendship.

Self- confidence is a belief in oneself, ones abilities or ones judgement. It

is freedom from doubt. When you believe you can change things or make
difference in a situation, you are much more likelihood to succeed.

3.10 Public speaking training

Public speaking also called oratory or oration is the process or act of

performing a speech to a live audience. This type of speech is deliberately
structured with three general purpose which are to inform, to persuade and
to entertain. Public speaking is commonly understood as formal, face to face
speaking of a single person to a group of a listeners.

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 There are five basic elements of public speaking such as the communicator,
message, medium, audience and effect. Public speaking can serve the
purpose of transmitting information, telling a story, motivating people to act
or some combination of those.

This course will help employees to overcome nervousness, boost

confidence and increasing professionalism by teaching practical tools and
techniques that can be utilised straight way.

3.11 Body language training

Do not shy away from the person with whom you are speaking. Be sure to
maintain a relaxed, but not slouching posture, regardless whether you are
the one speaking or listening. Other things that ensure your body is
communicating your attentiveness to the conversation can include:

i. Making eye contact.

ii. Nodding occasionally to acknowledge a strong point in the
conversation.
iii. Standing with hands clasped in front of you, never crossing your arms.
iv. Not displaying nervous ticks such as wringing hands, picking at your
nails or anything that the person communicate with you will view as a
distraction from their conversation.

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 Activity 3:

i. Delivering your speech Students need to choose suitable topic

related to the current issues.
ii. Assignment 2- Creating a stress reducing lifestyle. (task should be
in power point presentation.)

Activity 4: Final Test

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 APPENDIX 1

VOCATIONAL PREFERENCE INVENTORY

(INVENTORI MINAT KERJAYA)

VPI
INVENTORI MINAT KERJAYA
Vocational Preference Inventory
VPI Edisi 85

Instruction:

This Vocational Preference Inventory consists of 160 occupations. You need to decide
every occupations that listed either like or dislike as well as uncertain:

a. LIKE (Y)
b. DISLIKE (N)
c. UNCERTAIN

If you LIKE the occupation you need to (/) in Y space and if you dislike the occupation (/)
in N space. You need to make sure that the number at your answer sheet is same with the
test booklet. For example if you LIKE occupation number 1, (/) in the Y space number 1
at the answer sheet.

If you uncertain about the occupations do not do anything, just leave the space blank.

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 Bil. Nama Pekerjaan/Job Y N Bil. Nama Pekerjaan/Job Y N

1. Ahli Ilmu Penjenayahan 11. Mekanik Kapal Terbang

Criminologist Aiplane Mechanic

2. Penyiasat Sulit 12. Ahli Kaji Cuaca

Private Investigator Meteorologist

3. Pekerja Restoran 13. Penyair

Restaurant Worker Poet

4. Mata-Mata Gelap 14. Ahli Sosiologi

Detective Sociologist
5. Pengukir Gambar Foto 15. Spekulator

Photoengraver Speculator
6. Pekebun Sayur 16. Penyimpan Kira-Kira

Truck Gardener Bookkeeper

7. Guru Pendidikan Jasmani 17. Juruselam Lautan Dalam

Physical Education Teacher Deep Sea Diver

8. Pelawak 18. Kerani Stok

Humorist Stock Clerk

9. Jurugambar 19. Jurulatih Drama

Photographer Dramatic Coach

10. Diplomat 20. Peguam

Diplomat Lawyer

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 Bil. Nama Pekerjaan/Job Y N Bil. Nama Pekerjaan/Job Y N

21. Pakar Ikan dan Hidupan 31. Mekanik Kereta

Liar
Auto Mechanic
Fish and Wildlife Specialist

22. Ahli Biologi 32. Ahli Kaji Bintang

Biologist Astronomer
23. Pemimpin Orkestra Simfoni 33. Ahli Muzik

Symphony Conductor Musician

24. Guru Sekolah Menengah 34. Pakar Delinkuen Juvana

High School Teacher Juvanile Delinquency Expert

25. Pembeli 35. Eksekutif Pengiklanan

Buyer Advertising Executive

26. Guru Perdagangan 36. Penyemak Belanjawan

Business Teacher Budget Reviewer

27. Peruntuh Bangunan 37. Ahli Tinju Terkenal

Wrecker (Building) Prizefighter

28. Doktor Haiwan 38. Kerani Pejabat Pos

Veterinarian Post Office Clerk

29. Guru Sekolah Rendah 39. Jurutera Makmal UjiKaji

Elimentary School Teacher Experimental Laboratory

Engeneer

30. Doktor Perubatan 40. Pelayan Bar

Physician Bartender

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 Bil. Nama Pekerjaan/Job Y N Bil. Nama Pekerjaan/Job Y N

41. Tukang Kayu 51. Jurupandu Memburu

Carpenter Hunting or Fishing Guide

42. Juruteknik Makmal 52. Antropologis

Medical Laboratory Anthropologist

Technician

43. Pengarang 53. Pelukis Perdagangan

Author Commercial Artist

44. Ahli Terapi Pertuturan 54. Kaunselor Perkahwinan

Speech Therapist Marriage Counselor

45. Wakil Pengilang 55. Penerbit Televisyen

Manufacturers Television Producer

Representative

46. Akauntan 56. Penyiasat Kredit

Certified Public Accountant Credit Investigator

47. Ahli Bomba 57. Pelatih Binatang Liar

Firefighter Wild Animal Trainer

48. Agen Tiket Penerbangan 58. Penolong Pentadbir

Airline Ticket Agent Administrative Assistant

49. Penghibur 59. Terapis Fizikal

Entertainer Physical Therapist

50. Novelis 60. Juruwang

Noverlist Cashier

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 Bil. Nama Pekerjaan/Job Y N Bil. Nama Pekerjaan/Job Y N

61. Juruukur 71. Merinyu Pembinaan

Surveyor Construction
62. Ahli Zoologi 72. Ahli Kimia

Zoologist Chemist
63. Penulis Bebas 73. Penyusun Muzik

Free-Lance Writer Musical Arrange

64. Pengetua Sekolah 74. Pengarah Padang Permainan

School Principal Playground Director

65. Pengurus Hotel 75. Eksekutif Perniagaan

Hotel Manager Business Executive

66. Jurutrengkas Mahkamah 76. Kerani Bank

Court Steneographer Bank Teller

67. Pelakon Aksi Lasak Filem 77. Penunggang Kuda Lumba

Stunt Man / Stunt Women Jockey

(Movies)

68. Jurujual Bertenpat 78. Juruhias Dalaman

Route Salesperson Interior Decorator

69. Ahli Sukan Profesional 79. Pemandu Kapal Terbang

Professional Athlete Airplane Pilot

70. Pramugari / Pramugara 80. Pemilik / Pengarah Bank

Flight Attendant Banker

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 Bil. Nama Pekerjaan/Job Y N Bil. Nama Pekerjaan/Job Y N

81. Operator Radio 91. Juruteknik Elektronik

Radio Operator Electronic Technician

82. Ahli Sains Penyelidikan 92. Penulis Rencana Sains
Bebas
Writer Of Scientific Articles
Independent Research
Scientist

83. Wartawan 93. Pelukis Potret

Journalist Potrait Artis

84. Ahli Psikologi Klinikal 94. Guru Sains Sosial

Clinical Psychologist Social Science Teacher

85. Pengurus Restoren 95. Juruacara

Restaurant Manager Master Of Ceremonies

86. Pakar Cukai 96. Pengawal Peralatan

Tax Expert Inventory Controller

87. Pelumba Motosikal 97. Peletup Bukit

Motocycle Driver Blaster (Dynamiter)

88. Penganjur Sukan 98. Pegawai Polis

Sport Promoter Police Officer

89. Pengadil Sukan 99. Guru Bahasa Inggeris

Refree (Sporting Events) English Teacher

90. Posmen 100. Pegawai PBB

Mail Carrier U.N Official

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 Bil. Nama Pekerjaan/Job Y N Bil. Nama Pekerjaan/Job Y N

101. Ahli Ilmu Pekebunan 111. Pemandu Bas

Tree Surgeon Bus Driver

102. Penyunting Jurnal Sains 112. Ahli Kaji Bumi

Editor of a Scientific Journal Geologist

103. Penyanyi Konsert 113. Pengubah Lagu

Concert Singer Composer

104. Pengarah Agensi Kebajikan 114. Pengarah Kem Belia

Director of Welfare Agency Youth Camp Director

105. Jurujual 115. Jurujual Harta, Rumah,
Tanah
Salesperson
Real Estate Salesperson
106. Operator Komputer IBM 116. Penganalisis Kewangan

IBM Equipment Operator Finacial Analyst

107. Agen Pengintip Kerajaan 117. Pendaki Gunung

F.B.I Agent Mountain Climber

108. Pegawai Percubaan 118. Tukang Masak

Probation Agent Cook / Chef

109. Angkasawan 119. Pengarah Pentas

Astronaut Stage Director

110. Profesor Universiti 120. Agen Tiket

College Profesor Ticket Agent

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 Bil. Nama Pekerjaan/Job Y N Bil. Nama Pekerjaan/Job Y N

121. Jurutera Keratapi 131. Operator Mesin

Locomotive Engineer Machinist

122. Ahli Botani 132. Penyelidik Sains

Botanist Scientific Research Worker

123. Pemahat / Pengukir 133. Penulis Lakonan

Sculptor / Sculptress Playwright

124. Kaunselor Peribadi 134. Pekerja Kes Psikiatri

Personal Counselor Psychiatric Case Worker

125. Pengarah Publisiti 135. Pengurus Supermarket

Publicity Director Department Store Manager

126. Penilai Kos / Harta 136. Kerani Gaji

Cost Estimator Payroll Clerk

127. Peneroka 137. Juruterbang Penguji

Explorer Test Pilot

128. Guru Tadika 138. Pengatur Program Komputer

Nursey School Teacher Computer Programmer

129. Pakar Kawalan Mutu 139. Pereka Fesyen Pakaian

Quality Control Expert Clothing Designer

130. Hakim 140. Pemandu Lori

Judge Truck Driver

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 Bil. Nama Pekerjaan/Job Y N Bil. Nama Pekerjaan/Job Y N

141. Pemandu Lori 151. Pengurus Jenazah

Truck Driver Funeral Director

142. Juruelektrik 152. Tukang Tilik

Electrician Mind Reader

143. Ahli Fizik 153. Arkitek

Physicist Architect
144. Pelukis Kartun 154. Kerani Perkapalan

Cartoonist Shipping & Receiving Clerk

145. Pengurus Jualan 155. Ahli Psikologi Jenayah

Sales Manager Criminal Psychologist

146. Pemeriksa Bank 156. Kerani Insuran

Bank Examiner Insurance Clerk

147. Pemandu Kereta Lumba 157. Tukang Gunting Rambut

Racing Car Driver Barber

148. Pegawai Perhutanan 158. Pengutip Bil Hutang

Forester Bill Collecter

149. Pegawai Kebajikan 159. Atendan Hospital
Masyarakat
Ward Attendant
Social Worker
150. Kerani Jualan 160. Tukang Urut

Sales Clerk Masseur / Masseuse

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 VOCATIONAL PREFERENCE INVENTORY (INVENTORI MINAT KERJAYA)

Name : _____________________ Sex : _______________Age : ________________ Date: _______________

Occupation : _____________________ Education : ____________________________________

_______ _______ _______ _______ _______ _______ _______ _______ _______ _______ _______
1R 2I 3A 4S 5E 6C 7 SC 8 MF 9 ST 10 INF 11 AC

Blacken (Y) for Yes, (N) for No (For Complete (Y) (N) )

1. Y N 11. Y N 21. Y N 31. Y N 41. Y N 51. Y N 61. Y N 71. Y N 81. Y N 91. Y N 101. Y N 121. Y N 131. Y N 141. Y N 151. Y N

2. Y N 12. Y N 22. Y N 32. Y N 42. Y N 52. Y N 62. Y N 72. Y N 82. Y N 92. Y N 102. Y N 122. Y N 132. Y N 142. Y N 152. Y N

3. Y N 13. Y N 23. Y N 33. Y N 43. Y N 53. Y N 63. Y N 73. Y N 83. Y N 93. Y N 103. Y N 123. Y N 133. Y N 143. Y N 153 Y N

4. Y N 14. Y N 24. Y N 34. Y N 44. Y N 54. Y N 64. Y N 74. Y N 84. Y N 94. Y N 104. Y N 124. Y N 134. Y N 144. Y N 154. Y N

5. Y N 15. Y N 25. Y N 35. Y N 45. Y N 55. Y N 65. Y N 75. Y N 85. Y N 95. Y N 105. Y N 125. Y N 135. Y N 145. Y N 155. Y N

6. Y N 16. Y N 26. Y N 36. Y N 46. Y N 56. Y N 66. Y N 76. Y N 86. Y N 96. Y N 106. Y N 126. Y N 136. Y N 146. Y N 156. Y N

7. Y N 17. Y N 27. Y N 37. Y N 47. Y N 57. Y N 67. Y N 77. Y N 87. Y N 97. Y N 107. Y N 127. Y N 137. Y N 147. Y N 157. Y N

8. Y N 18. Y N 28. Y N 38. Y N 48. Y N 58. Y N 68. Y N 78. Y N 88. Y N 98. Y N 108. Y N 128. Y N 138. Y N 148. Y N 158. Y N

9. Y N 19. Y N 29. Y N 39. Y N 49. Y N 59. Y N 69. Y N 79. Y N 89. Y N 99. Y N 109. Y N 129. Y N 138. Y N 149. Y N 159. Y N

10.Y N 20. Y N 30. Y N 40. Y N 50. Y N 60.Y N 70. Y N 80. Y N 90. Y N 100. Y N 120. Y N 130. Y N 140. Y N 150. Y N 160. Y N

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Vocational Preference Inventory (VPI) TM - 1985 Revision By John L. Holland, Ph.D.
Answer Sheet Translated By: Sidek Mohd Noah, Ph.D.

Name: ___________________________________________________ Gender: __________________ Age: _________________ Date: _______________________

Occupation: ________________________________________________ Education: _____________________________________________________________________

_______ _______ _______ _______ _______ _______ _______ _______ _______ _______ _______
1-R 2-I 3-A 4-S 5-E 6-C 7-Sc 8-Mf 9-St 10-Inf 11-Ac

1 11 21 31 41 51 61 71 81 91 101 111 121 131 141 151

Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N
2 12 22 32 42 52 62 72 82 92 102 112 122 132 142 152
Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N
3 13 23 33 43 53 63 73 83 93 103 113 123 133 143 153
Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N
4 14 24 34 44 54 64 74 84 94 104 114 124 134 144 154
Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N
5 15 25 35 45 55 65 75 85 95 105 115 125 135 145 155
Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N
6 16 26 36 46 56 66 76 86 96 106 116 126 136 146 156
Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N
7 17 27 37 47 57 67 77 87 97 107 117 127 137 147 157
Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N
8 18 28 38 48 58 68 78 88 98 108 118 128 138 148 158
Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N
8 19 29 39 49 59 69 79 89 99 109 119 129 139 149 159
Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N
10 20 30 40 50 60 70 80 90 100 110 120 130 140 150 160
Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N Y N

Vocational Preference Inventory (VPI) TM - 1985 Revision By John L. Holland, Ph.D. Scoring Stencil
Alih Bahasa oleh: Sidek Mohd Noah, Ph.D.

35 | P a g e
Name: _____________________________________________________ Gender: ___________________ Age: _______________ Date: ____________________

Occupation: __________________________________________________ Education: ___________________________________________________________________

_______ _______ _______ _______ _______ _______ _______ _______ _______ _______ _______
1-R 2-I 3-A 4-S 5-E 6-C 7-Sc 8-Mf 9-St 10-Inf 11-Ac

N Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

N Y Y Y Y Y Y Y Y Y Y Y Y Y Y N

Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y N

N Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y N

Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

N N N N N N N N N N N N N N N Y

N Y

N N N Y N N Y Y Y N Y N Y N N Y
N
N Y Y N Y N N Y N Y Y N N N Y

Note: Scale 10 (Infrequency) = first column + last column Scale 11 (Acquiescence) = Total of Y answer for item 1 to 30

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 APPENDIX 2

COURSE OUTLINE

Introduction: In this personal development course the students will expose with three main
chapters consisted of career assessment, self-improvement and communication
skill. In order to achieve our goals in life as well as job, we need to know what
we want to achieve, where we are and how we are going to get there. Managing
our progress and our performance en route is paramount to ensure we get there.
Being on track, staying on track, achieving milestones and often forging new
territory are all great motivators for people in achieving their goals. As our
community grows and becomes more diverse, our workplaces are also
changing. Communication between individuals from various cultural
backgrounds has become vital to enhancing personal and professional
relationship in the workplaces.

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Chapter 1 Career Assessment

Introduction: The theory states that people search for work environments similar to their
personalities. Vocational Preference Inventory (VPI) users decide if they like or
dislike each of the occupations. The Vocational Preference Inventory (VPI) is
one or two inventories operationalizing John L. Hollands person-environment
fit theory. A fundamental assumption that guide the construction of the VPI is
that occupational preference is an expression of a persons motivation,
personality, knowledge and ability. It provides a means of assessing vocational
interests as well as to assess the vocational behaviour among students.

Course Outline

Definition of career assessment

Objective of career assessment
Advantages of career assessment
Tools of using career assessment
Vocational Preference Inventory (VPI)

Outcomes

In this chapter students will:

i. Get a brief personality related to their job.

ii. Know their job description based on their certification.
iii. Acquire students motivation onward their future career path.
iv. Understand and manage students capability.

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Chapter 2 Self-Improvement

Introduction: The activity of learning new things on your own that make you a more skilled
or able person. It will cover the improvement of ones knowledge, status or
character by ones own efforts. This skill will touch on the aspect of internal
and external person.

Course Outline

What is self-improvement?
Obstacles on self-improvement.
The important of Self-Improvement (internal and external).
The four steps to overcome of self-improvement.

Outcomes

In this chapter students will:

i. Understand more about self-improvement tools.

ii. Identify the benefits of self-improvement.
iii. Capable to manage their weakness in term of personal behaviour.
iv. Learn how to evaluate oneself and identify the right way in full fill their job description.
v. Relate emotional intelligent to the work place.

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Chapter 3 Communication Skill in Workplace.

Introduction: The ability to communicate effectively can have a profound effect on your
personal and professional life. This communication skills training course
provides you with practical, effective tools to enable clear and effective
communication in all situations. This communications training course helps
students communicate appropriately and clearly in all situations. This is a great
course for everyone as the benefits can have positive effect on every aspect of
life. Learn to understand how you communicate, how others communicate and
how to adjust to meet their needs. Discover how effective communication is
greatly improved by understanding communication preferences and
overcoming communication barriers.

Course Outline

Definition of communication
Active listening training- The secret of great communicators.
Communication skills training
Stress management-communication
Dealing with difficult people in the workplace
Anger management workshop
Creative problem solving
Emotional intelligence (EQ)
Assertive and self-confidence training
Public speaking training
Body language training

Outcomes

In this chapter students will:

i. Understand the real concept of communication skill in workplace.

ii. Engage more effectively through actively listening.
iii. Learn the techniques to listen actively.
iv. Increase their awareness of communications behaviours.
v. Gain insight into their personality type and communications preferences.

40 | P a g e
 vi. Learn to recognise other peoples personality types and communication preferences.
vii. Learn to adjust their own communication approach based on need and situation.
viii. Learn about helpful and unhelpful ways of dealing with anger.
ix. Understand the complete process of creatively solving a problem.
x. Identify the benefits of emotional intelligence.
xi. Successfully communicate with others in a non-verbal manner.
xii. Learn how to avoid common body language mistake.
xiii. Understand what it means to be assertive and self-confident.
xiv. Master techniques to overcome nervousness and present with confidence.
xv. Use routines to reduce stress.
xvi. Learn how to cope with major events.

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