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1.What were Brooks assumptions about Kravitz abilities, attitudes and motivations? On
what were these assumptions made?
Assumption Brooks assumed Janes as an ally to work with and expected that she
will help him get a new job.
Basis of Assumption When brooks accepted that he wanted to be in a
management job and lead the environmental project as a part of organisation. Jane
supported the idea and replied saying that, she can help getting him a new job as she
was working in the company for 12 years and knew quite a few people.
Assumption Expectation that Jane will back Brooks up after his conversation with
Chuck.
Basis of assumption Jane was on board and had a constructive conversation when
Brooks proposed the idea of environmental project. Also, both were aware that he
has done a good job for the project.
He always strived to his best and was extremely hard working. As a result, he stood
the topper of his class throughout his education. This led to him getting a full
scholarship from several universities.
He was determined. The proof of this can be seen by the fact that he was constantly
promoted in the span of his 8-year career.
He was a team player and a good leader. When he realised that most of his team
mates were inexperienced he made it a point to unleash their hidden potential. As a
result, he discovered the raw talent and energy in them.
He was optimistic. Even though the whole situation was going against him, he did
not lose hope. He tried to make good of the resources he was provided. Even after
being assigned an inexperienced staff and suffering the deepest budget cut , he still
didnt lost track and completed whatever he could have.
He was quite patient as a person. Even after going through so much trouble with his
agenda ,his team and the budget cut, he still tried to hold on and did not go to Chuck
to complain.
He was an understanding person. When Jane lashed out on Brooks after he asked for
the s.o.s to be cut down to one, he realised that maybe her behaviour is so because
she was under immense pressure herself.
He was not open to changes. When he was assigned an area, he had no prior
knowledge in, he was reluctant to take it up and even tried to avoid it. He was not
flexible in his approach.
He was only focussed on advancing his career and did not want to learn anything
that would not help him with it. He was hesitant when he was shifted to the strategic
marketing team as it did not align with his long-term plan. He even tried to convince
Jane about a change in job.
Brooks started doubting himself when he was unable to perform. He started
doubting his ability to perform in his job after constant rebuke from both Chuck and
Jane.
He was not committed to the company. He took the s.o.s very casually and even
thought that not achieving all the s.o.s will not be a big deal. In the later part of the
case study, he was seen planning a trip to San Diego to check out some job leads
outside the company amongst other things.
He had a negative attitude towards feedback and setbacks. When Chuck told him to
step back in order to get more training, he immediately thought that he had a
personal vendetta against him. Instead of seeing it as an opportunity, he thought
that he was being demoted because of his inability to achieve all the s.o.s.
3. What would Brooks and Kravitz have had to do differently to result in a more
effective working relationship?