Matthew

Knoke
1491 Navigator Way APT 19, De Pere, WI 54115
(920) 265-1912 knoke1@me.com

SUMMARY OF QUALIFICATIONS

Able to lead and direct a team or work individually
Communicate well with co-workers, managers, and sponsors
Knowledge of operations, marketing, and finance of franchisee system
Able to train and provide feedback to employees and management
Skilled in Microsoft Office platform

EDUCATION
Northeast Technical College, Green Bay, WI
Associate Degree: Business Management GPA: 3.72 December 2016
Member of Phi Theta Kappa
Relevant Coursework: Business Principles, Word Intro, Excel Intro, Marketing Principles,
Oral/Interpersonal Communication, Accounting-for Non-Accountants, Operations 1 & 2, Team
Building and Problem solving, Human Resource Management, Economics, Business Finance &
Budgeting, Business Law & Ethics, Supervision, Lean Operations Management, Customer
Service, Global Business Management

EXPERIENCE
DM & Marketing Specialist 2014-Present
Cousins Subs, Green Bay, WI
Responsible for local store marketing of two local stores
Lead and supervise a management team of four
Maintain relationships with local sponsorships and area businesses
Create and publish social media posts
Audit local stores by finance, operations, and quality
Coordinate and create meeting times, topics, and agendas
Train and provide feedback to local stores

General Manager 2012-2014
Cousins Subs, Green Bay, WI
Focused on operations, marketing, and finance of single location
Maintained food cost (avg. 28%), labor cost (avg. 22%), and expense cost through financial
statements
Trained incoming employees
Communicated new or changing polices with store staff
Increased store sales by 16% over three-year span
Maintained a profit margin of 20%

COMMUNITY INVOLEMENT
Volunteered for CP Centers of Green Bay 2014-Present
Bellin Run volunteer 2012-2013
Q90FM Q-Drive 2012-Present