Вы находитесь на странице: 1из 1


54 Pilgrim Road, MSC#494, Boston, MA 02215

Simmons College, Boston, MA Anticipated May 2018
Bachelor of Science in Business Administration, Retail Management and Marketing
Overall GPA: 3.59
Honors: Deans List three semesters, Presidential Merit Based Scholarship
Leadership/ Activities: Circle Kiwanis, Residence Hall Marketing Chair, Admissions Ambassador,
Management Liaison, Network of Executive Women

Starbucks Coffee Company, Boston, MA June 2016-Present
Shift Manager
Delegate appropriate responsibilities to store partners to operate store successfully.
Coach and train store partners to ensure complete performance and further their confidence.
Interpret store profits and discuss marketing and sales strategies with management team.
Manage stores inventory supply and minimize waste through effective rotation.
Audit store cleanliness and cash-handling to ensure proper operations management.
Represent the company's superior customer service; understanding customer needs and
perspectives to continuously exceed expectations.

Museum of Fine Arts, Boston, MA May 2016-August 2016

Enterprise/ Retail Operations Intern
Created and refined (SKU) numbers for museum retail inventory.
Forecasted and analyzed sales numbers of merchandise.
Tracked store products and predicted inventory supply.
Completed purchase orders for suppliers order fulfillment.

Starbucks Coffee Company, Bellevue, WA; Boston, MA March 2015-June 2016

Trained and educated new employees in the Boston and Seattle locations about customer service,
creating beverages and POS System.
Stocked inventory and ensured store efficiency by complying with company standards.
Connected with customers and anticipated and responded efficiently to customers orders.
Utilized POS System to ring up customers efficiently.
Acquired knowledge of Starbucks products and promoted brand to customers.
Prepared quality food and crafted beverages.
Provided support to colleagues during peak hours.

Computer Skills: Microsoft Office Suite, Adobe Photoshop
Foreign Language: Intermediate Spanish