Amuzu Sandra

C/o Mrs. Helena Aryee

P. O. Box AT 219
Acchimota Ghana
Tel: 0558725316, 0544506648 Email: samuzu20@gmail.com

PERSONAL SUMMARY
A smart, conscientious and customer focused shop assistant with extensive experience of
selling, stocking and ordering merchandise in a retail and sales operation. Able to converse in a
courteous and polite manner. Always paying specific attention to detail, and having an
approachable, cheerful and friendly attitude. Currently looking for a suitable shop assistant
position in an exciting retail outlet that offers significant opportunities for career progression.

CAREER HISTORY
Melcom Limited Ghana
SHOP ASSISTANT - May 2013 - 2015
Responsible for maximising sales and providing excellent customer care to shops customers.
Constantly working to develop and increase sales under the supervision of the Shop Manager.
Duties:
Operating the tills, including cashing up and completing paper work at the start and end
of shift.
Assisting customers in the selection and purchase of items.
Ensuring that the shop counter is always manned.
Processing cash transactions accurately & efficiently.
Following policies & procedures relating to cash & stock handling.
Checking the inventory listing with actual stock on the shop shelves and reporting and
discrepancies to managers.
Keeping merchandise orderly and neat in appearance.
Handling customers complaints in a professional and diplomatic way.
Keeping the shop floor clean and tidy at all times.
Promoting the shop and its products at every opportunity.
Giving expert advice to customers regarding products.
Cleaning the shop, hovering, polishing etc.
PROFESSIONAL EXPERIENCE

Competencies:
Consistently achieving sales targets.
Complying with health and safety regulations as laid down in the store Health and
safety policy.
Hard working, self-motivated and flexible.
Ability to work efficiently and accurately in a fast paced retail environment.
A real commitment to customer service.
An eye for stylish merchandising.
Physically fit and have the stamina required to stand on feet all day long.
Having specialist knowledge of the store products and merchandise.
Knowledge of cataloging and inventory techniques.
Personal:
Friendly personality and able to engage customers.
A strong work ethic and desire to succeed.
Smart presentable appearance.
Possess a polite and helpful manner.
Confident communication skills.
Willing to learn.
Positive attitude.
Confident and articulate.
Persuasive and having good influencing skills.
ACADEMIC QUALIFICATIONS
Peki Senior High Tech. Sch 2015 - 2017
K2 North School 2009 - 2012

REFERENCES
Kwabena Tetteh
Supervisor Melcom Ghana Ltd
0553410069