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It has been a remarkable year at United Counseling Service filled with change and opportunity.
We have embarked on a journey to become a Center of Excellence, continuing to provide the
best care while achieving excellent outcomes.
A Center of Excellence addresses the needs and challenges of the community by providing
rapid access to high quality, comprehensive care. A Center of Excellence supports resiliency,
recovery, and results in excellent outcomes with high client satisfaction. UCS demonstrates the
standards of a Center of Excellence by integrating our services into primary care offices,
schools, and the Emergency Department of Southwestern Vermont Medical Center. We have
also expanded access to Developmental Services and Community Rehabilitation and Treatment
services in the Northshire. We continue to directly address the effects of opioid addiction in our
community by expanding staffing levels in our Intensive Medication Assisted Treatment
program and by providing trauma informed care in our Youth and Family Services division.
Our ultimate plan is to become a trauma informed agency.
We are privileged to work for UCS and to serve the people in our communities. Our
passionate staff do outstanding work every single day, often under enormous pressure. We
are filled with pride as we witness our staff addressing challenges while continuing to grow
and support our clients.
As we celebrate our 60th year, UCS will continue to be an integral part of our community and
serve as a valuable resource to our clients, families, and community partners. We are
fortunate to live and work in a community that supports our mission to build a stronger
President community. UCS is a great place to work and a great place to get care.
Our Mission:
Building a stronger community by empowering individuals and
. families to live healthy and meaningful lives.
Governance and Leadership
Board of Directors
Robert Thompson, President
Roberta Lynch Carroll, Vice President
Nathaniel Marcoux, Treasurer
William Baldwin, Secretary
Joseph J. O'Dea, Counsel to the Board
David Ballou
Charles Letourneau
Joanna Mintzer
Lee Romano
Forest Weyen*
Pictured from left to right: William Baldwin, Nathaniel Marcoux, Roberta Lynch Carroll, Charles Letourneau, David Ballou,
Joanna Mintzer, Robert Thompson, Lee Romano. Not pictured: Jospeh O'Dea and Forest Weyen
This year we celebrated milestone anniversaries and awards at our all staff luncheon
and awards ceremony held on June 24th.
Celebrating 30 years
2017 UCS Awards of Excellence 2017 Phyllis Dodge Community Service Award
The Awards of Excellence are presented to staff who have The Phyllis Dodge Community Service
performed with distinction. Recipients are nominated and chosen Award is presented to a community
by the Senior Leadership Team. member or organization whose support of
UCS and its mission has been notable and
significant. The recipient is selected by the
UCS Board of Directors in honor of long
standing support of UCS by the Dodge
Family. This years winner, Andrea
Malinowski truly believes in building a
stronger community. Her commitment to Lorna Mattern and Andrea Malinowski
health and wellness has had a
significant impact on both UCS staff and
clients.
Pictured from left to right: Bonnie McGowan, Chelsea Shepard, Sandy Matteson, Sarah
Pettibone, Julie Held, Joanna Szymanski, Rose Mylott, Mary Ellen Woodbridge, Tonya
Havens, Shawn Thibodeau Not pictured: Nancy Bemis, Gladys Campbell, Jean
Cavaluzzi, Vincent Gonzalez, Catherine Hickey, Jamie Kenyon, Pat Kinney, Rachel
Martin and Anna Mattison
It's wonderful to work with people who are so consistently passionate about the welfare
Lorna Mattern, William Baldwin and Betsy Rathbun-Gunn of their clients and maintaining high standards for their work."
Dr. Alya Reeve, Medical Director.
Noteworthy News
This year UCS welcomed Lavonne Freeman as the new Director of Youth and Family Services.
Lavonne Freeman has more than twenty years of experience in Social Work and Managed Care. She
received her Bachelor Degree in Human Services from Lincoln University in Pennsylvania and a Master of
Social Work from the State University of New York in Albany.
MHFA and YMHFA are 8 hour courses that build mental health literacy, help the public identify,
understand and respond to signs of mental illness. UCS provides these trainings to staff and to the
community.
Noteworthy News
The Northshire UCS office provides quality community based services to members in the northern part of the county. This year we
Worksite Wellness Program
expanded services to enable clients greater access to much needed services such as Crisis Intervention and Developmental Services.
Julie Pagliccia was named as the the new Director of Northshire Services.
Julie Pagliccia became the Director of Northshire Services in 2016. She joined UCS in 1999 as a School
Based Clinician moving to the position of Community Services Manager in 2005. She is a member of the
Local Inter-Agency Team (LIT) and the Integrated Family Services (IFS) Team of Bennington County.
Julie has a Bachelor Degree in Sociology from Clark University and a Master's Degree in Marriage and
Family Counseling from Stetson University.
Culture of Caring
As a way to put Center of Excellence into practice, United Counseling Service introduced a new
initiative to build a culture of exemplary customer service. The I CARE initiative was introduced at
Town Hall Meetings held last winter. I CARE celebrates individuals who demonstrate core values
of the culture of caring. Staff now have the opportunity to recognize individuals for putting
excellence in to action.
UCS Wellness Committee members attended the 2017 Vermont Worksite Awards Conference
"When I go to to work, I know Ill be working with people who truly care. That makes all the difference in the
world! Whether its a smiling face, a job well done, or just working together to make a collective difference, it all
adds up to UCS being a great place to work and a great place to get care!"
UCS Employee
Worksite Wellness
Worksite Wellness Program
97% of staff believe Dawn Larlee, MVP Senior Clinical Account Manager
that UCS values 99% of staff believe
their overall wellness their work makes a
and offers a family meaningful
friendly environment. difference to their
clients.
Community Rehabilitation and Emergency Services
For many clients of United Counseling Service, recovery from serious and persistent mental illness is a life-long process requiring a comprehensive
approach to treatment. Community Rehabilitation and Emergency Services (CRES) offers case management, treatment, education, vocational
Worksite Wellness Program
counseling, and residential and support services. The program helps individuals remain integrated in their local communities while building
strategies to live more independent and satisfying lives.
They seek out ways to educate and train so they can be better advocates as peers to their fellow journeyers and to the wider
community. They know from the inside, from years of suffering and surviving and reclaiming their creative lives that it takes a
village.Every day is a struggle and every day it is a privilege for me to witness and stand with these participants who work so
hard to build better lives for themselves and the whole community."
Penny Breault received two I CARE nominations at a weekly staff meeting. Joanna Mintzer, CRT Advisory Council member and UCS Board Member
Psychiatric Medical Team
The Psychiatric Medical Team (PMT) provides essential services to the community.
They support all of the divisions of UCS by providing medical treatments for
psychiatric conditions and assure clinical standards of services are being maintained.
Worksite Wellness Program
Dr. Trey Dobson, Chief Medical Officer at SVMC and Dr. Alya Reeve, Medical
Director of UCS.
UCS Wellness Committee members attended the 2017 Vermont Worksite Awards Conference
Intensive Medication Assisted Treatment (IMAT)
IMAT offers treatment for adults with a history of opiate abuse. The program uses bupronorphine medication in combination with intense
services and behavioral therapies. IMAT uses a multidimensional approach to treatment, which includes working closely with a team of
medical, clinical and office professionals. The past year brought many new changes to the IMAT Program including a focus on increasing staff
due to the demand for services. IMAT will increase capacity to 100 patients in 2017-18.
"Staff here have great chemistry and are resourceful. I appreciate the fact they
all have large hearts and support and believe in me."
UCS Client
Elder Care Services
Elder Care Services
As Americas population ages, the need for mental and behavioral health
services continues to increase. Our Outpatient Mental Health and Substance
Worksite Wellness Program
Abuse Services provide seniors with support by Elder Care Clinicians. The
program provides primarily home-based counseling services for clients age 60
and over who are not able to access counseling and therapy through more
traditional office-based programs. Clinicians address a broad range of
challenges including depression, stress, grief and loss, substance abuse and
anxiety.
UCS Wellness Committee members attended the 2017 Vermont Worksite Awards Conference
The Gathering Place at Camp Ondawa
The Gathering Place at Camp Ondawa offers individuals with intellectual
disabilities a camping experience that is close to home with people they
know and trust. The camp runs for a week every summer. For many, this is
their first experience enjoying nature, discovering rustic living, singing by the
campfire and star gazing. This summer 70 campers enjoyed the great
outdoors at Camp Ondawa.
"Its so much fun chillin' with people. It doesnt matter what disability you have, were all equal here."
Camper at The Gathering Place at Camp Ondawa
Community Supports Program
Community Supports Program
Our Community Supports Program allows individuals with intellectual disabilities
time to be out and about in the community.
Worksite Wellness Program
Participants are engaging and interacting in many different ways. The program
focuses on healthy activities such as working out at the gym, taking tennis lessons,
hiking, or playing basketball. A new collaboration with the Bart Adaptive Sports
Center gives clients the opportunity to ride bicycles especially made for individuals
with disabilities.
Clients in the program also have the opportunity to volunteer in the community.
Some volunteer at the Second Chance Animal Shelter playing with the animals
while others choose to collect food for those in need or make stuffed animals for
local nursing homes.
12 DS clients have
UCS Wellness Committee members attended the 2017 Vermont Worksite Awards Conference
been at their
current job for
over 10 years.
Teens 4 Change
When teenagers encounter problems, they often turn first to their peers for advice. Teens 4 Change (T4C) is a
young adult supported and led group whose mission is to connect teens with each other to create change
through positive, substance free community events. This year T4C participated in the Bennington Youth
Appreciation Day, the Transition Fair at Mount Anthony Union High School (MAUHS), attended Legislative
Advocacy Day and more. T4C holds an annual Youth Summit every winter where teens hear from a featured
keynote speaker and attend workshops.
Camp Be a Kid
Camp Be a Kid
Named by a five year old camper, Camp Be a Kid provides an opportunity for
young people receiving services through the Youth and Family Services Division
Worksite Wellness Program
to work through behavioral challenges in a positive outdoor environment.
The camp accepts youth who may not be able to attend traditional camps due
to behavior associated with trauma, autism, attachment or other disorders. The
program runs for six weeks and provides structure and growth opportunities for
many children who may otherwise struggle during summer vacation. 51 campers
attended this year.
Campers gain valuable skills that will benefit them for the rest of their lives. The
camp highlights the importance of mindfulness, teamwork and conflict
resolution.
Board of Directors
William A. Baldwin, Board President
Denise Goodwin, Secretary/Treasurer
Joseph J. O'Dea, Counsel to the Board
Kathleen S. Clark
Kiah Morris
Nathaniel Marcoux
Tara Parks
Jessica Smith
BBBS also promotes weekly lunch time mentoring during the school year. This year
our Bigs and Littles participated in a variety of activities including ice skating,
attending a play, hiking, and bowling.
programs. Brother or Big Sister "I support mentoring because children need positive
last year. influences and I care about my community."
BBBS Mentor
United Counseling Service Vital Statistics
UCS Wellness
Number of Individuals Committee
Served by Townmembers attended the 2017 Vermont Worksite Awards Conference
Revenue
Budgeted Income for FY 2016-2017
Medicaid $13,438,372
Fees & 3rd Party Payments $437,251
VT Alcohol & Drug Abuse Division $822,882
VT Department of Mental Health $1,261,550
VT Department of Developmental Services $100,316
Other State Contracts $808,832
Local Revenue $903,354
Miscellaneous $346,371
Total Revenue $18,118,928
Revenue
US Department of Health and Human Services $2,150,274
Local Contracts $414,912
Total Revenue $2,565,186
Expenses
Salaries $1,474,948
Fringe $288,961
Other Personnel Costs $277,742
Operating Expenses $264,970
Children in our program often meet or exceed
Travel and Tranportation $44,044
age-level expectation in key areas.
Building Expenses $214,521
92% in Perceptual, Motor and Physical Development
Total Expenses $2,565,186
91% in Social and Emotional Development
89% in Language and Communication
88% in Cognitive Development
The auditor's report on compliance for the major federal programs
80% in Literacy
for United Children's Services of Bennington County, Inc. expresses
76% in Mathematics
an unqualified opinion on all major federal programs.
Children and families are healthy and ready to learn.
100% of children have a medical home.
98% have a dental home.
96% of children have required vaccines up to date.
Bowl For Kids' Sake
Bowl For Kids' Sake celebrated 30 years! Our theme was Back to the 80's and it was a huge success raising $46,850 to support youth
mentoring. Thank you to the community and to all of our generous sponsors.
$1,000 to $5,000 Mr. and Mrs. James and Patricia Lee in honor $100 to $199
Anonymous of Sue Pierce Anonymous in honor of Ralph Provenza
Judith M. Buechner Mr. Robert Fallon and Ms. Joan Leenig Bank of America Employee Giving Campaign
Ms. Elisabeth Bartlett Sturges in memory of Hope Anonymous Anonymous
Godkin Manchester Lions Club Mr. and Mrs. John and Karen Ahearn
Mrs. Constance West The Memory Clinic Mr. and Mrs. Robert and Marilyn Bakelaar
Mr. Langdon Wheeler and Ms. Mary Anonymous
$200 to $999 Katherine Metcalf Mr. Joseph C. Bamford
Bags 4 My Cause Mr. and Mrs. Keith and Pam Nemlich in Mr. Henry Beinstein in honor of Lisa
Bank of America Charitable Foundation memory of Gerrit W. Kouwenhoven Rudiakov
Ms. Carolyn J. Blitz Anonymous Mr. and Mrs. Roger and Julia Bolton
Mr. and Mrs. William and Ruth Botzow Mr. Philip O'Neill Dr. Michael E. Brady
Col. Roger A. Brown Pension Works, Inc. Ms. Margaret L. Cardner
Cargill Incorporated Mr. and Mrs. Ralph and Mary Provenza Dr. and Mrs. Kenneth and Lila Cestone
Mr. and Mrs. Bruce and Joan Carp Mr. David A. Reed in memory of Pamela K. Mr. and Mrs. Douglas and Kathleen Colson
Mr. and Mrs. John and Deborah Cave Reed Ms. Marliyn Couture
Mr. and Mrs. Austin and Gillian Chinn Ms. Alice Mintzer Sandler and Mr. Ross Crae Printing and Mailing
Mr. and Mrs. Peter and June Davis Sandler in honor of Joanna Mintzer Mr. and Mrs. John and Lisa Cueman
Ms. Dorothy A. Danforth in memory of Nicholas Anonymous Dr. and Mrs. Brian and Janice Cunningham
Danforth Sotheby's International Realty Dee's Electric
Mr. and Mrs. Wade and Roberta Devlin-Scherer Mr. and Mrs. James and Carol Stroffoleno in Mr. and Mrs. Jeremy and Claudia Dole
Mr. Christopher M. Elwell in honor of Elizabeth Elwell honor of Christine Stroffoleno Dr. Nancy Scattergood Donavan and Mr.
Mr. and Mrs. Arthur W. Gilbert, Jr. Mr. and Mrs. Wilhelm and Genevieve Peter Donavan
Hayden Plumbing and Heating Strohmaier In Memory of Ms. Gladys Barney Dr. and Mrs. Stuart and Shelli DuBof
Mr. and Mrs. Robert and Cora May Howe Mr. and Mrs. Theodore and Norma Thomas Mr. and Mrs. John and Mary English
Ms. Shannon Howlett in memory of Gerrit W. Anonymous Mr. Frank Famiano
Kouwenhoven The Vermont Country Store Dr. Donald R. Ferrell in honor of Joanna
Janitronics Mr. and Mrs. Jess and Rosalinda Weiner Mintzer
Anonymous Town of Winhall Mr. and Mrs. Marc and Robin Fisher
Anonymous GVH Studio Inc.
Mr. and Mrs. Richard and Judith Haight Mr. and Mrs. Bruce and Nancy Nash Mr. and Mrs. Charles and Kathryn
Mr. and Mrs. John and Bonnie Halpin in honor of Mr. and Mrs. David and Gail O'Brien in honor of Chamberlain
Kathy Hamilton Tom Simek Mr. Henry D. Chandler
Mr. and Mrs. Jim and Marilyn Hand Anonymous Mr. and Mrs. Philip and Linda Chapman
Mr. and Mrs. Huc and Patricia Hauser Dr. and Mrs. Robert and Alice Pezzulich in Marion Collingwood Mueller
Ms. Darlene J. Hazelton memory of Dr. Peter Scully Mr. and Mrs. James and Lodie Colvin
Ms. Diane Hetherington Quadra Tek Julian A. Dixon
Mr and Mrs. Andrew and Claire Hildick-Smith Ms. Daisy Rockwell Mr. and Mrs. Paul and Janet Donovan
Mr. and Mrs. Robert and Nancy Holmes Mr. and Mrs. Michael and Adria Schozer Mr. Jeremy Dworkin
Mr. and Mrs. Stuart and Colleen Hoskins Sonny's Blue Benn Diner, Inc. Mr. and Mrs. Richard and Virginia
Mr. and Mrs. William and Lori Jerome Reverend and Mrs. Tom and Nancy Jean Steffen Freeman
Jerome Construction, Inc. Mr. Jim Sullivan and Ms. Leslie Addison Mr. and Mrs. Robert and Kelly Gaiotti
Mr. Hugh A. Johnson Mr. and Mrs. Woody and Gregg Swain Mr. and Mrs. Walt and Dana Gilbert
Mr. and Mrs. William and Janis Ketterer Taconic Dr. and Mrs. George and Gail Glanzberg
Mr. and Mrs. Walker Kimball The Pharmacy Mr. and Mrs. Thomas and Linda Goertz
Dr. and Mrs. Gregory and Sharon King The Yoga Place Ruth Goldstone
Mrs. Ellen D. Kouwenhoven in memory of Vermont Kitchen Supply Anonymous
Gerrit W. Kouwenhoven Mr. and Mrs. Rudolph and Margaret Weaver Mr. and Mrs. David and Mary Hazelton in
Mr. and Mrs. Harry and Patricia Lapham Winburn Law Offices honor of Betty Kenyon and Lori Vadakin
Lonergan and Thomas, Inc. Dr. John Hearst
Lovejoy Chaplet Corporation $50 to $99 Mr. and Mrs. Tim and Frances Holbrook
Dr. and Mrs. Fredrick and Maureen Loy Mr. and Mrs. Alan and Nancy Bashevkin Christine E. Holdun
Mr. and Mrs. Mike and Heidi Lynn Mr. and Mrs. John and Patricia Bennett Mr. and Mrs. David and Shirley Hosley in
Manchester Fraternal Order of Eagles Ms. Elizabeth Benedict honor of Jeffrey C. Casey
Mr. and Mrs. Ted and Adele Maddocks Ellen Perry Berkeley Mr. Neil Landres
Mr. Myles Mahoney Bluto Enterprises, LLC Mr. Edwin I. Lawrence
McEvoy Charitable Trust Ms. Susan Boynton Ms. Patricia G. Lovell
Mr. and Mrs. Michael and Susan McKenna Mr. and Mrs. Harry and Nancy Briggs Ms. Ellen Maloney
The Merck Foundation Mr. and Mrs. Timothy and Juliette Britton Ms. Mary McGuinness
Claire Merritt in honor of Joanna Mintzer Mr. and Mrs. Robert and Judie Brower Mr. Bradley D. Myerson
Mr. Curtis Merrow Mr. and Mrs. Ben and Jeanne Brumaghim Anonymous in honor of Ralph Provenza
Mr. and Mrs. Wesley and Anne Mook Ron Brunk and Ron Palmieri
Mr. and Mrs. Victor and Kim Martini Ms. Judy P. Boehlert Little Green Properties, Inc.
Mary and Martha Fellowship First Baptist C.L. White, Inc. Mr. and Mrs. Gennaro and Diana Lobosco
Church Mr. Niles Callanan Ms. Dolores K. Mahlmann
Ms. Jean Miller Dr. and Mrs. Martin Castelbaum Ms. Alice Miller
Mr. Michael Molloy Ms. Pamela DeBona Monument Electric
Mr. Graham Moore and Dr. Elizabeth Warner Mr. Dean Dixon Laura Muir
Mr. and Mrs. Axel and Anna Mundigo Mr. and Mrs. Donald and Patricia Dorr William and Mary O'Herron
Mr. and Mrs. Louis and Brenda Nicholson in Mr. Michael T. Downey Mr. David and Mrs. Marsha Pilachowski
honor of MJ Raleigh Mr. and Mrs. Fred and Noreen Dunn Susan Plante
Mr. and Mrs. Martin and Valerie Oakland Ms. Patricia J. Dupree Wendy Powell
Mr. and Mrs. Andrew and Marguerite Putney Mr. Kelvin A. Edwards-Perez Mr. and Mrs. Patrick and Winifred Raffaele
Mr. and Mrs. Charles and Linda Putney Ms. Mary Feidner Mr. and Mrs. Albert and Virginia Ray
r.k. Miles, Inc. Ms. Audrey Giumarra Donald, Helen, and Jean Elizabeth Rogers
Dale Raisig in honor of Joanna Mintzer Mr. and Mrs. Louis and Marie Guariniello Anthony Schwartz
Dr. and Mrs. James and Nancy Russell Ms. Joyce Hall Mr. and Mrs. Richard and Beth Thompson-
Anonymous Ms. Dorothy C. Halvorsen Tucker
Mr. and Mrs. Richard and Beverly Sears Jenny Handspicker and Deborah Perkins Mr. and Mrs. Robert and Sarah Treat
Renee R. Snyder Mr. and Mrs. Dean and Janet Hanson Reverend Linnea S. Turner
Ms. Jane Sobel and Mr. Stanley Rosen Ms. Elaine Harwood United Way of Greater Portland
Sutton Place North LLC Mr. and Mrs. Peter and Lisa Hillman in memory of Veterans of Foreign Wars Post 1332
Mr. Thomas Weakley Gregory Hillman Phyllis L. Warren
Ye Olde Tavern Mr. and Mrs. Bruce and Lynda Hobson Wassick Tire Service
Dr. and Mrs. Jeffery and Suzan Yucht Mr. and Mrs. Robert and Nancy Holmes Mr. and Mrs. Robert and Nancy Zapletal
Mr. and Mrs. David and Diane Howard in
$1 to $49 memory of Judith Fellows-Swenson
Mr. Leonard Anzivino Ms. Barbara Howland
Mr. Robert Adelberg, Ed.D. and Ms. Linda Mr. William Innes
Miller, MSW Mr. Roger D. Jones, CPA in memory of Thelma B
Mr. and Mrs. Robert and Gloria Alexander Jones
Ms. Rita Allard in memory of George Allard Ms. Theresa Kubisiak
Mr. and Mrs. Herbert and Judith August Mr. Anthony J. Lacroix
Mr. Richard Bartholomae Mr. and Mrs. Richard and Mary Lederer
Ms. Lois M. Beardwood Mr. and Mrs. Alan and Terry Lindsey
Looking Ahead
60
years
In Celebration join us for
UCS PRESENTS:
Special thanks to the
Barn Sale Committee who organized Me2/Orchestra
"The Best Tag Sale in Vermont" Saturday, May 5, 2018 at 7pm
Southern Vermont Arts Center,
and raised over $45,000 for
Manchester VT
UCS Services in the Northshire this year.
Tickets available in 2018.
For more information on any of our
services or events visit www.ucsvt.org.
ing
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60
Serving Bennington
United Counseling Service
County since 1958.
100 Ledge Hill Drive Non-Profit
P.O. Box 588 Organization
United Counseling Service United Counseling Service Bennington, VT 05201 PAID
Main Office Northshire Office Permit No. 89
100 Ledge HillServing
Drive Bennington County sinceStreet
5312 Main 1958.
Bennington, VT 05201 Manchester Center, VT 05255
Bennington, VT
(802) 442-5491 (802) 362-3950