Traps

PaloAltoNetworks
CompatibilityMatrix
ContactInformation

CorporateHeadquarters:
PaloAltoNetworks
4401GreatAmericaParkway
SantaClara,CA95054
www.paloaltonetworks.com/company/contactsupport

AdditionalResources

Forinformationontheadditionalcapabilitiesandforinstructionstohelpyouconfigurethefeaturesassociated
withyoursoftware,refertohttps://www.paloaltonetworks.com/documentation.

ForcapacityandperformanceinformationforallPaloAltoNetworksfirewalls,referto
https://www.paloaltonetworks.com/products/productselection.html.

Forkeyfeatures,performancecapacities,andspecifications,referto
https://www.paloaltonetworks.com/resources/datasheets.html.

Foraccesstotheknowledgebase,discussionforums,andvideos,refertohttps://live.paloaltonetworks.com.

Forinformationonsupportprogramsrefertohttps://www.paloaltonetworks.com/services/supportandfor
informationonhowtomanageyouraccountordevices,ortoopenasupportcase,referto
https://www.paloaltonetworks.com/company/contactsupport.

ForthemostcurrentreleasenotesforanyPaloAltoNetworksproduct,refertotheTechnicalDocumentation
Portalandselectthereleaseversionspecifictoyoursoftwareandreleaseversion.
Toprovidefeedbackonthedocumentation,pleasewritetousat:documentation@paloaltonetworks.com.

PaloAltoNetworks,Inc.

www.paloaltonetworks.com

20162017PaloAltoNetworks,Inc.PaloAltoNetworksisaregisteredtrademarkofPaloAltoNetworks.Alistofourtrademarkscanbe
foundathttps://www.paloaltonetworks.com/company/trademarks.html.Allothermarksmentionedhereinmaybetrademarksof
theirrespectivecompanies.

RevisionDate:August9,2017

2 CompatibilityMatrix PaloAltoNetworks,Inc.
 Traps
YoucaninstalltheTrapsagentandtheEndpointSecurityManager(ESM)Components(comprisedofthe
ESMConsole,oneormoreESMServers,andthedatabase)onlyonserversandendpointsthatarerunning
asupportedoperatingsystem(OS).
WhereCanIInstalltheEndpointSecurityManager(ESM)?
WhereCanIInstalltheTrapsAgent?

WhereCanIInstalltheEndpointSecurityManager(ESM)?

TheEndpointSecurityManager(ESM)comprisestheESMConsole,oneormoreESMServers,anda
database.YoucaninstalltheESMcomponentsondedicatedserversorinstallthemonthesameserveras
longasyouinstallthemonasupportedoperatingsystem(OS).

ServerOperatingSystem ESM3.4 ESM4.0

WindowsServer2008R2

WindowsServer2012

WindowsServer2012R2

WindowsServer2016

PaloAltoNetworks,Inc. CompatibilityMatrix 25

Copyright 2007-2017 Palo Alto Networks

WhereCanIInstalltheTrapsAgent? Traps

WhereCanIInstalltheTrapsAgent?

YoucaninstalltheTrapsagentonsupportedhardwareandvirtualendpoints:
EndpointOperatingSystemsSupportedwithTraps
VirtualDesktopOperatingSystemsSupportedwithTraps
VirtualApplicationsSupportedwithTraps

EndpointOperatingSystemsSupportedwithTraps

ThefollowingtableshowstheendpointoperatingsystemsonwhichyoucaninstalleachreleaseoftheTraps
agent.TheseoperatingsystemsarealsosupportedwithsupportedCitrixandVMwarevirtualapplications
(seeVirtualApplicationsSupportedwithTraps).

EndpointOperatingSystem Traps3.4 Traps4.0

OSX10.10

OSX10.11

macOS10.12

Windows2000andbelow

WindowsXP(32bit)

(SP2andearlier)

WindowsXP(32bit)*
(SP3andlater)

WindowsXP(64bit)

WindowsVista
(SP1andlater;FIPSmode)

Windows7
(RTMandSP1;FIPSmode;alleditions
exceptHome)

WindowsEmbedded7
(StandardandPOSReady)

Windows8

Windows8.1
(FIPSmode)

26 CompatibilityMatrix PaloAltoNetworks,Inc.

Copyright 2007-2017 Palo Alto Networks

Traps WhereCanIInstalltheTrapsAgent?

EndpointOperatingSystem(Continued) Traps3.4 Traps4.0

WindowsEmbedded8.1Pro

Windows10Pro
(CBandCBB)

Windows10Enterprise
(CB,CBB,andLTSB)
DonotupgradeWindows10tobuild
1703whenrunningTraps4.0.0;
instead,youmustfirstupgradeto
Traps4.0.1oralaterreleasebefore
youupgradetoWindows101703.

WindowsServer2003

(SP1andearlier)

WindowsServer2003(32bit)
(SP2andlater)

WindowsServer2003(64bit)

WindowsServer2003R2(32bit)
(SP2andlater)

WindowsServer2003R2(64bit)

WindowsServerCoreoption
(WindowsServer2012,2012R2,and2016
only) *3.4.2&later

WindowsServer2008
(FIPSmode)

WindowsServer2008R2
(FIPSmode)

WindowsServer2012
(Alleditions;FIPSmode)

WindowsServer2012R2
(Alleditions;FIPSmode)

WindowsServer2016
(Standardedition;ServerwithDesktop
ExperiencepreviouslyknownasServer
*3.4.2&later
withaGUI)

*PaloAltoNetworkssupportsMicrosoftoperatingsystemsforfiveyearsaftertheofficialMicrosoft
endoflife(EoL)datewithoneexception:wewillcontinuesupportforWindowsXPonlyasindicatedin
thistableuntilsupportendsforWindows2003(currentlyJuly2020).

PaloAltoNetworks,Inc. CompatibilityMatrix 27

Copyright 2007-2017 Palo Alto Networks

WhereCanIInstalltheTrapsAgent? Traps

VirtualDesktopOperatingSystemsSupportedwithTraps

Thefollowingtableshowstheminimumsupportedversionsofvirtualdesktopoperatingsystemsonwhich
youcaninstalleachreleaseoftheTrapsagent.

Vendor Product Traps3.4 Traps4.0

Citrix ProvisioningServices(PVS)* 7.6 7.9

XenDesktopRDS 7.6 7.9

XenDesktopVDI 7.6 7.9

VMware HorizonViewRDS 6.2 6.2

HorizonViewVDI 6.2 6.2

Microsoft Server2008R2RDS 2008 2008

Server2012R2RDS 2012 2012

VirtualApplicationsSupportedwithTraps

Thefollowingtableshowsthesupportedsoftwarevendorsyoucanusetodeployvirtualapplicationsand
theminimumsoftwareversionsupportedwitheachreleaseoftheTrapsagent.

Vendor Product Traps3.4 Traps4.0

Citrix XenApp 7.6 7.9

VMware AppVolumes 2.6

ThinApp 5.2 5.2.2

Windows VirtualPC 1.3.7600.16432

*3.4.4

28 CompatibilityMatrix PaloAltoNetworks,Inc.

Copyright 2007-2017 Palo Alto Networks