COLLEGE OF BUSINESS, HOSPITALITY AND TOURISM STUDIES

SCHOOL OF MANAGEMENT & INFORMATION SYSTEM

DEPARTMENT OF MANAGEMENT, IR & OHS

MGT502 12 Credit Points Theory and Practice of Management Trimester 1 2012

UNIT COORDINATOR: TBA

CONTRIBUTING LECTURERS: TBA
TUTORS: N/A

LECTURES: TBA (on FNU Homepage)

LABS: TBA (in class in week 1)

CONSULTATION TIME: Walk-in: TBA (in class in week1)

Or through appointment with the Dept secretary

PREREQUISITE: Form 7 pass or Foundation or Equivalent

E-INFORMATION: All pertinent information relating to the unit shall be posted on

Moodle and Class share. Students are required to check their
emails regularly for communication from the lecturer. Check the
announcements on the Moodle or/and class share.

TOTAL LEARNING HOURS:

Contact Hours 72
Lectures 48
Tutorials (using labs) 24
Labs/Workshops
Field Trip(s) -
Self Directed Learning (during term) hours 36
Self Directed Learning (Mid-Term Break) hours 24
Self Directed Learning (Study & Exam Weeks) hours 48
Total Learning Hours 180

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1.0 Welcome

I welcome you to this Unit and hope that you will find it enriching and interesting. This course is
designed as an introductory to theory & practice to Management. The course gives a broad
based overview of contemporary management approaches. It also expresses the position that
management has many parts, but the integrated whole is greater than the sum of its part.

2.0 Unit Description

This course provides a basic introduction of Theory & Practice to Management. This course is
designed as an introductory foundation to early theories and modern management concepts.
Business students, and students from other discipline who contemplate a managerial career,
need an integration of the significant factors involved in managing an enterprise. The course is
structured in the format of most successful management textbooks; a treatment of early
contributions to management is followed by analysis of management functions of planning,
organizing, staffing, leading, and controlling. Consistent with many contemporary management
textbooks, the course presents both the quantitative and behavioral approaches to
management. The quantitative approach is treated no rigorously, yet in comprehensive manner.

3. 0 Learning Outcomes

On successful completion of this unit, students will be able to:

1. Compare and contrast the different range of concepts & approaches which are central to
a study of management
2. Examine early theories & modern contributions to management theory
3. Examine the development of Management theory and its application in the
workplace.
4. Apply the concept of Motivation in relation to the early and later theorists
5. Evaluate the theory of leadership and Group behavior and its application to
organization.
6. Assess and determine organization as a form of a system.
7. Critically discuss various management practice in terms of organizing for management
and management planning

4.0 Unit Content and Reading References

TOPIC 1 : PIONEERING IDEAS OF MANAGEMENT THEORY -

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 11 hrs

Learning Outcome:

The student shall be able to examine the pioneering management theories

2
PERFORMANCE CRITERIA:

1.1 Examine the birth of early management ideas

1.2 Trace the preclassical contribution to the field of management
1.3 Compare and contrast the classical and preclassical contributors.
1.4 Evaluate the various contributions made by such as Robert Owen, Charles
Babbage, and Henry Towne

Reading Resource Materials

1. Lecture Notes
2. Gerald Cole; Theory and Practice in Management
3. Chapter 2; Bartol, K., Tein, M., Matthews, G. & Sharma, B. (2008). Management: A
Pacific Rim focus, 5th Edition. NSW: McGraw Hill.
4. Supplementary text; Bartol, K., Tein, M., Matthews, G. & Martin, D. (2003).
Management: A Pacific Rim Focus, Enhanced Edition. NSW: McGraw Hill
5. Campling, J., David, P., Wiesner, R., Ang, E. S., Chan, B., Tan, W. & Schermerhorn, J. R.
(2008). Management: 3rd Asia-Pacific Edition. Queensland :John Wiley & Sons
6. Stone, R.2006. Managing Human Resources, 1st edition, Sydney, John Wiley & Sons
7. Nankervis, A., Compton, L., R. & Baird, M., 2002 Strategic Human Resource
Management, 4th edition, Nelson Thomson Learning, Australia

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers,
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 1 hrs
Assignment/Project
Searching internet 1 hr
Total Self Directed Learning = 11Hours

TOPIC 2: CLASSICAL VIEWPOINT

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 11 hrs

Learning Outcome:

The student shall be able to examine the Scientific, Bureaucratic and Administrative
Management and their contributors.

PERFORMANCE CRITERIA:
2.1 Examine the major approaches within the classical viewpoint of management

3
2.2 Apply ways to more efficiently manage work and organizations using these
theories.
2.3 Examine the study of Scientific Management and the various contributors namely;
Frederik W Taylor, the Gilbreth and Henry L. Gantt.
2.4 Examine the concept of Soldering and the four principles of Scientific Management.
2.5 Examine the study of Bureaucratic Management
2.6 Study the contributions made by Max Weber
2.7 Examine the major characteristics of Webers Ideal bureaucracy.
2.8 Study the Administrative Management
2.9 Understand the contribution made Henry Fayol and Chester Banard.
2.10 Analyze the Fayols general principles of Management.

Reading Resource Materials

1. Lecture Notes
2. Gerald Cole; Theory and Practice in Management
3. Chapter 2; Bartol, K., Tein, M., Matthews, G. & Sharma, B. (2008). Management: A
Pacific Rim focus, 5th Edition. NSW: McGraw Hill.
4. Supplementary text; Bartol, K., Tein, M., Matthews, G. & Martin, D. (2003).
Management: A Pacific Rim Focus, Enhanced Edition. NSW: McGraw Hill
5. Campling, J., David, P., Wiesner, R., Ang, E. S., Chan, B., Tan, W. & Schermerhorn, J. R.
(2008). Management: 3rd Asia-Pacific Edition. Queensland :John Wiley & Sons
6. Stone, R.2006. Managing Human Resources, 1st edition, Sydney, John Wiley & Sons
7. Nankervis, A., Compton, L., R. & Baird, M., 2002 Strategic Human Resource
Management, 4th edition, Nelson Thomson Learning, Australia

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers,
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 1 hrs
Assignment/Project
Searching internet 1 hr
Total Self Directed Learning = 11Hours

TOPIC 3: BEHAVIOURAL VIEWPOINT

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 11 hrs

Learning Outcome:

The student shall be able to examine the early behaviorist, Scientific, Bureaucratic and
Administrative Management and their contributions.

4
PERFORMANCE CRITERIA:

3.1 Determine the various contributors in the behavioural viewpoint.

3.2 Examine the contributions made by early behaviorist by Hugo Munsterberg and Mary
Parker Follet
3.3 Examine the various studies undertaken at Hawthorne Studies; the first, second and the
third set of studies.
3.4 Evaluate the Human Relation movement contributions made by Abraham Maslow and
Douglas Mcgregor which include the theory X and Theory Y assumptions.
3.5 Examine the behavioural science approach.

Reading Resource Materials

1. Lecture Notes
2. Gerald Cole; Theory and Practice in Management
3. Chapter 2; Bartol, K., Tein, M., Matthews, G. & Sharma, B. (2008). Management: A
Pacific Rim focus, 5th Edition. NSW: McGraw Hill.
4. Supplementary text; Bartol, K., Tein, M., Matthews, G. & Martin, D. (2003).
Management: A Pacific Rim Focus, Enhanced Edition. NSW: McGraw Hill
5. Campling, J., David, P., Wiesner, R., Ang, E. S., Chan, B., Tan, W. & Schermerhorn, J. R.
(2008). Management: 3rd Asia-Pacific Edition. Queensland :John Wiley & Sons
6. Stone, R.2006. Managing Human Resources, 1st edition, Sydney, John Wiley & Sons
7. Nankervis, A., Compton, L., R. & Baird, M., 2002 Strategic Human Resource
Management, 4th edition, Nelson Thomson Learning, Australia

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers,
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 1 hrs
Assignment/Project
Searching internet 1 hr
Total Self Directed Learning = 11Hours

TOPIC 4: QUANTITATIVE AND CONTEMPORARY VIEWPOINT

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 11 hrs

Learning Outcome:

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The student shall be able to examine the various approaches to this viewpoint.

PERFORMANCE CRITERIA:

4.1 Examine the approaches to Quantitative Management which includes Management

Science, Operations Management and Management, Information Systems?
4.2 Evaluate the Contemporary viewpoints this includes System Theory, Contingency
Theory and Emerging views.
4.3 Determine the major components of a System Theory such as the Open and Closed
System.
4.4 Analyze characteristics of Open System.
4.5 Examine the Japanese Management system and Theory Z

Reading Resource Materials

1. Lecture Notes
2. Gerald Cole; Theory and Practice in Management
3. Chapter 2; Bartol, K., Tein, M., Matthews, G. & Sharma, B. (2008). Management: A
Pacific Rim focus, 5th Edition. NSW: McGraw Hill.
4. Supplementary text; Bartol, K., Tein, M., Matthews, G. & Martin, D. (2003).
Management: A Pacific Rim Focus, Enhanced Edition. NSW: McGraw Hill
5. Campling, J., David, P., Wiesner, R., Ang, E. S., Chan, B., Tan, W. & Schermerhorn, J. R.
(2008). Management: 3rd Asia-Pacific Edition. Queensland :John Wiley & Sons
6. Stone, R.2006. Managing Human Resources, 1st edition, Sydney, John Wiley & Sons
7. Nankervis, A., Compton, L., R. & Baird, M., 2002 Strategic Human Resource
Management, 4th edition, Nelson Thomson Learning, Australia

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers,
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 1 hrs
Assignment/Project
Searching internet 1 hr
Total Self Directed Learning = 11Hours

6
Topic 5: APPROACHES TO MANAGEMENT THEORY

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 11hrs

LEARNING OUTCOME:

The students should also be able to discuss the development of Management theory and its
application in the workplace.

PERFORMANCE CRITERIA:

5.1 Examine the development of Management theory 1910 2000

5.2 Examine what is Management
5.3 Determine an overview & history of management as a discipline
5.4 Discuss examine the search for principles of Management.
5.5 Examine Management & Organization and the application of management theory

Reading Resource Materials

1. Lecture Notes
2. Chapter 1, 2, 3, 4; Gerald Cole; Theory and Practice in Management
3. Chapter 2; Bartol, K., Tein, M., Matthews, G. & Sharma, B. (2008). Management: A
Pacific Rim focus, 5th Edition. NSW: McGraw Hill.
4. Supplementary text; Bartol, K., Tein, M., Matthews, G. & Martin, D. (2003).
Management: A Pacific Rim Focus, Enhanced Edition. NSW: McGraw Hill
5. Campling, J., David, P., Wiesner, R., Ang, E. S., Chan, B., Tan, W. & Schermerhorn, J. R.
(2008). Management: 3rd Asia-Pacific Edition. Queensland :John Wiley & Sons
6. Stone, R.2006. Managing Human Resources, 1st edition, Sydney, John Wiley & Sons
7. Nankervis, A., Compton, L., R. & Baird, M., 2002 Strategic Human Resource
Management, 4th edition, Nelson Thomson Learning, Australia

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers,
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 1 hrs
Assignment/Project
Searching internet 1 hr
Total Self Directed Learning = 11Hours

7
TOPIC 6: HUMAN RELATIONS AND SOCIAL PSYCHOLOGICAL THEORIES.

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 11hrs

LEARNING OUTCOME:

The students should also be able to examine and criticize the concept of motivation in relation to
the early theorists

PERFORMANCE CRITERIA:

6.1 Apply the concepts of Motivation and briefly review its components in terms of its use in
the workforce.
6.2 Examine the thoughts and ideas of Early theorist about the concept of Motivation
as an important component of managers role.
6.4 Examine the thoughts and ideas of Later theorist about the concept of Motivation
as an important component of managers role.

Reading Resource Materials

1. Lecture Notes
2. Chapter 5 and 6; Gerald Cole; Theory and Practice in Management
3. Chapter 2; Bartol, K., Tein, M., Matthews, G. & Sharma, B. (2008). Management: A
Pacific Rim focus, 5th Edition. NSW: McGraw Hill.
4. Supplementary text; Bartol, K., Tein, M., Matthews, G. & Martin, D. (2003).
Management: A Pacific Rim Focus, Enhanced Edition. NSW: McGraw Hill
5. Campling, J., David, P., Wiesner, R., Ang, E. S., Chan, B., Tan, W. & Schermerhorn, J. R.
(2008). Management: 3rd Asia-Pacific Edition. Queensland :John Wiley & Sons
6. Stone, R.2006. Managing Human Resources, 1st edition, Sydney, John Wiley & Sons
7. Nankervis, A., Compton, L., R. & Baird, M., 2002 Strategic Human Resource
Management, 4th edition, Nelson Thomson Learning, Australia

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers,
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 1 hrs
Assignment/Project
Searching internet 1 hr
Total Self Directed Learning = 11Hours

8
TOPIC 7: THEORIES OF LEADERSIP AND GROUP BEHAVIOURS.

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 11hrs

LEARNING OUTCOME:

The students should also be able to discuss the theory of leadership and Group behavior and its
application to organization.

PERFORMANCE CRITERIA:

7.1 Examine briefly the concepts of leadership

7.2 Evaluate and criticize the theory of leadership and its practice in the organization.
7.3 Examine the concept of Group and its development in organisation.
7.2 Evaluate and criticize the theory of Group and Group behavior and its development in
the organization.

Reading Resource Materials

1. Lecture Notes
2. Chapter 7 and 8; Gerald Cole; Theory and Practice in Management
3. Chapter 2; Bartol, K., Tein, M., Matthews, G. & Sharma, B. (2008). Management: A
Pacific Rim focus, 5th Edition. NSW: McGraw Hill.
4. Supplementary text; Bartol, K., Tein, M., Matthews, G. & Martin, D. (2003).
Management: A Pacific Rim Focus, Enhanced Edition. NSW: McGraw Hill
5. Campling, J., David, P., Wiesner, R., Ang, E. S., Chan, B., Tan, W. & Schermerhorn, J. R.
(2008). Management: 3rd Asia-Pacific Edition. Queensland :John Wiley & Sons
6. Stone, R.2006. Managing Human Resources, 1st edition, Sydney, John Wiley & Sons
7. Nankervis, A., Compton, L., R. & Baird, M., 2002 Strategic Human Resource
Management, 4th edition, Nelson Thomson Learning, Australia

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers,
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 1 hrs
Assignment/Project
Searching internet 1 hr
Total Self Directed Learning = 11Hours

9
TOPIC 8: SYSTEMS AND CONTIGENCY APPROACHES TO MANAGEMENT THEORY.

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 11hrs

LEARNING OUTCOME:

The students should also be able to examine and determine that organization as a form of a
system.

PERFORMANCE CRITERIA:

8.1 Apply the concept of systems theory to the organizations.

3.2 Examine the various components of systems theory.
3.3 Examine the contingency theory in terms of the one best way for managers to
operate.
8.2 Analyze the various examples of contingency approaches used by organizations

Reading Resource Materials

1. Lecture Notes
2. Chapter 9 and 10; Gerald Cole; Theory and Practice in Management
3. Chapter 2; Bartol, K., Tein, M., Matthews, G. & Sharma, B. (2008). Management: A
Pacific Rim focus, 5th Edition. NSW: McGraw Hill.
4. Supplementary text; Bartol, K., Tein, M., Matthews, G. & Martin, D. (2003).
Management: A Pacific Rim Focus, Enhanced Edition. NSW: McGraw Hill
5. Campling, J., David, P., Wiesner, R., Ang, E. S., Chan, B., Tan, W. & Schermerhorn, J. R.
(2008). Management: 3rd Asia-Pacific Edition. Queensland :John Wiley & Sons
6. Stone, R.2006. Managing Human Resources, 1st edition, Sydney, John Wiley & Sons
7. Nankervis, A., Compton, L., R. & Baird, M., 2002 Strategic Human Resource
Management, 4th edition, Nelson Thomson Learning, Australia

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers,
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 1 hrs
Assignment/Project
Searching internet 1 hr
Total Self Directed Learning = 11Hours

10
TOPIC 9: MANAGEMENT IN PRACTISE MANAGEMENT PLANNING

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 11hrs

LEARNING OUTCOME:

The students should briefly discuss the selected components of management planning
highlighted below and criticize on how they are practiced in organisation.

PERFORMANCE CRITERIA:

9.1 Examine the aspects of management

9.2 Apply and criticize the various planning concepts being practice in organisation
9.3 Discuss the concept of objectives, policies and Organisational Ethics and the way
it is practice in organisation.
9.3 Discuss the Performance Standards in Management.
9.4 Examine the concept of Work structuring and Business Process Reengineering.

Reading Resource Materials

1. Lecture Notes
2. Chapter 16,17.18and 21; Gerald Cole; Theory and Practice in Management
3. Chapter 2; Bartol, K., Tein, M., Matthews, G. & Sharma, B. (2008). Management: A
Pacific Rim focus, 5th Edition. NSW: McGraw Hill.
4. Supplementary text; Bartol, K., Tein, M., Matthews, G. & Martin, D. (2003).
Management: A Pacific Rim Focus, Enhanced Edition. NSW: McGraw Hill
5. Campling, J., David, P., Wiesner, R., Ang, E. S., Chan, B., Tan, W. & Schermerhorn, J. R.
(2008). Management: 3rd Asia-Pacific Edition. Queensland :John Wiley & Sons
6. Stone, R.2006. Managing Human Resources, 1st edition, Sydney, John Wiley & Sons
7. Nankervis, A., Compton, L., R. & Baird, M., 2002 Strategic Human Resource
Management, 4th edition, Nelson Thomson Learning, Australia

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers,
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 1 hrs
Assignment/Project
Searching internet 1 hr
Total Self Directed Learning = 11Hours

11
TOPIC 10: MANAGEMENT IN PRACTISE ORGANISING FOR MANAGEMENT

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 11hrs

LEARNING OUTCOME:

The students should also be able to examine and evaluate how management are practiced in
organizations.

PERFORMANCE CRITERIA:

8.1 Examine the concept of organization structure

8.2 Evaluate the various Delegation style in organizations and the level of empowerment.
8.3 Apply the use of time management and personnel effectiveness.
8.4 to evaluate how organizations are managing Change.
8.5 Compare and evaluate the methods of controlling performance in different
organisations
8.6 Compare and contrast the use of Quality standards and management in various
organisations.

Reading Resource Materials

1. Lecture Notes
2. Chapter 22,23.27, 28 and 29; Gerald Cole; Theory and Practice in Management
3. Chapter 2; Bartol, K., Tein, M., Matthews, G. & Sharma, B. (2008). Management: A
Pacific Rim focus, 5th Edition. NSW: McGraw Hill.
4. Supplementary text; Bartol, K., Tein, M., Matthews, G. & Martin, D. (2003).
Management: A Pacific Rim Focus, Enhanced Edition. NSW: McGraw Hill
5. Campling, J., David, P., Wiesner, R., Ang, E. S., Chan, B., Tan, W. & Schermerhorn, J. R.
(2008). Management: 3rd Asia-Pacific Edition. Queensland :John Wiley & Sons
6. Stone, R.2006. Managing Human Resources, 1st edition, Sydney, John Wiley & Sons
7. Nankervis, A., Compton, L., R. & Baird, M., 2002 Strategic Human Resource
Management, 4th edition, Nelson Thomson Learning, Australia

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers,
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 1 hrs
Assignment/Project
Searching internet 1 hr

12
 Total Self Directed Learning = 11Hours

NOTE: Students are required to do additional reading and equip themselves with current
resource material on Industrial Relations every week.

6.0 Assessment

1.1 Grades
(a) The overall mark for the unit depends on performance during the trimester (50%) and
performance in the final examination (50%).

ASSESSMENT
Tutorial attendance and participation 10%
Mid Trimester exam 15%
Individual Project 20%
Individual presentation 5%
Continuous assessment 50%
Final Examination 50%

(b) In order to pass the unit, that is, to obtain a grade of C or better, it is necessary to score
at least 40% (ie 20/50) in the final examination. It is highly recommended that students
attend all tutorials/labs/workshops.

1.2 Letter Grade Scale

The following grading scales would be used:

Grade Marks
A+ 90-100
A 80-89
B+ 75-79
B 65-74
C+ 60-64
C 50-59
D 40-49
E Below 40
W Withdrawn from Unit
CT Credit Transfer
NV Null & Void for Dishonest practice
I Result withheld/Incomplete assessment
X Continuing course
DNC Did Not Complete
Aeg Aegrotat Pass
PT Pass Terminating

13
1.0 Programme Regulations and Dissatisfaction with Assessment

The academic conduct of the students are governed by the University Academic and Students
Regulation (UASR). All students must obtain a copy of the UASR from the FNU academic office
and familiarize themselves with all academic matters.

Should a student be dissatisfied with either the internal or external assessment, they can take
the following steps to get redress of their grievance.

Internal Assessment: The student can refer the work back to the unit coordinator for checking
and reassessment. Following this reassessment, if the student is still dissatisfied, the student
may refer the work to the HOD. The HOD will then appoint another lecturer to examine the work
and result will then stand.
Final Exam: The student can apply for re-check of the grade as per the procedures laid down in
the UASR.

1.0 Plagiarism and Dishonest Practice Regulation

Plagiarism and dishonest practices are serious offences for which offenders shall be penalized.
Students must read the relevant section of UASR to understand the various types of cases
defined as dishonest practices in academic work and to also know the penalties associated with
these kinds of practices.

9. Final Examination Scripts

9.1. A student may obtain a copy of his/her assessed final exam script(s), and all other
written materials submitted for assessment in a unit, upon application on the
prescribed form and upon the payment of the prescribed administration fee(s).
9.2. A student may view online marking guide for in the final exam paper.
9.3. No access to exam scripts shall be permitted after 12 months of the release of results
for any unit.

10. Reconsideration of Assessment and Unit Grades, and Appeals

10.1. A student may apply for reconsideration of the final (end-point) assessment.
10.2. Applications for reconsideration shall be made only after a student has viewed his/her
exam script and the marking guide under the provisions of s14 above, and remains
unsatisfied with the results obtained. The application for reconsideration shall specify
the question(s) which he/she is seeking a reconsideration of, and the basis for this.
10.3. Applications for reconsideration shall be made within five days of the result being
released if the student wishes to pursue a course to which the course(s) under
reconsideration is a prerequisite, or 21 days of the date of release of the results

14
 otherwise. Applications need to be made by lodging a duly completed
Reconsideration of Assessment form, together with the necessary fees for the
reconsideration, to the Academic Office, which shall submit the application to the
respective Dean.
10.4. The Dean or the Head of the Academic Section authorized by the Dean to deal with
applications for reconsideration of grades shall cause the reconsideration to be done
expeditiously and independently.
10.5. Reconsideration of unit grades shall comprise
10.5.1.a careful check that the referred to examination question and part-question was
read by the examiner and given an appropriate mark;
10.5.2.a careful remarking of the question(s) being asked for reconsideration;
10.5.3.a careful check that the total examination mark has been accurately transposed
within the proportions (% coursework vs. % final examination) previously
established by the examiner;
10.5.4.a careful computation of all the marks awarded for the coursework; and
10.5.5.a careful check that the coursework mark has been accurately transposed within
the proportions previously established by the examiner.
10.6. The application shall be considered and a decision communicated to the Academic
Office within five working days of the receipt of the application for reconsideration
from the Academic Office if the course under reconsideration is a prerequisite to a
course that the student is required to undertake in the term immediately following to
complete his/her Programme, or within ten working days otherwise.
10.7. The outcome of the reconsideration shall be communicated to the student by the
Academic Office within two days of the receipt of the report from the Dean.
10.8. If the student is dissatisfied with the outcome of the application, the student may
apply to the College Academic Appeals Committee for reconsideration of the
grade/result. Appeals shall be made within five working days of the date of the
notification of the outcome of the application for reconsideration. Applications shall
be made by lodging a duly completed form prescribed for this purpose to the
Academic Office, which then shall be sent by the Academic Office to the College
Appeals Committee within one working day of its receipt. The Appeals Committee
shall cause a careful reconsideration of the documents as listed in s15.5 above, as
well as cause to be carried out a careful examination of all or a sample of other
scripts (with such sample determined by a specified process by the Academic Office)
for the unit to ensure consistency of marking and assessment.
10.9. The College Academic Appeals Committee shall advise the Academic Office of the
outcome of the appeal within five working days from the date of the receipt of the
application from the Academic Office if the course is a prerequisite to a course that
the student would need to do in the term immediately following to complete a
programme or within 15 working days otherwise. The Academic Office shall advise
the student within 24 hours by email or phone.
10.10. A grade may be unchanged, raised or lowered following reconsideration under this
section.
10.11. A student who is dissatisfied with the award of the College Academic Appeals
Committee may appeal further to the Students Appeals Committee for
reconsideration of the decision of the College Academic Appeals Committee. This
appeal must be lodged within two working days from the date of the notification if
the course under reconsideration is a prerequisite to a course that the student is

15
 required to undertake in the term immediately following to complete his/her
Programme or within ten working days otherwise.
10.12. Appeals against the decision of the College Academic Appeals Committee shall be
made by lodging the prescribed application form [Appeal: Reconsideration of
Assessment] to the Academic Office.
10.13. The Students Appeals Committee shall advice the Academic Office of the outcome of
the appeal within five working days of the date of the lodgement of the appeal if the
appeal concerns a prerequisite to another unit that the student needs to do in the
term immediately following to complete the programme, or 20 working days
otherwise.
10.14. A student may be given provisional admission into a unit if the unit whose grade is
under reconsideration or is under appeal is a prerequisite. The admission would be
confirmed if the students application succeeds. If the application fails, the student
shall be deregistered from the unit, with no loss of fee paid for the unit.
10.15. Any and all fee paid for reconsideration of a unit grade , including the fees to get a
copy of the script and to view the marking guide, shall be refunded to the candidate,
if, as a result of the reconsideration or appeals, the grade for the unit is raised.
10.16. The decision of the Students Appeals Committee shall be final.

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