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Self-Concept Research: Driving International Research Agendas

Why is it So Difficult to Enhance Self-Concept in the Classroom: The Power of Feedback in


the Self-ConceptAchievement Relationship

John Hattie
University of Auckland
New Zealand

One of major conundrums in the self literature relates to the mechanisms of how self-concept relates to
achievement, and thence to addressing the issue as to how teachers can enhance self-concept. We know
much about the relationship but so little about the causal factors that implicate the relationship between
self and achievement. We certainly know that it is notoriously difficult for teachers to enhance self-
concept in their classrooms (Clinton, 1992; Craven, 1996), but less about why this is so. This paper aims
to ask the question about this mechanism, and to propose a way forward in providing directions for
teachers to enhance self-concept in their classrooms.

The Relationship between Self and Achievement assessment items then there are higher correlations such
is as evidence in math and verbal. Where there are fewer
The relationship between self and achievement is now numbers of self-assessment then there are lower
well known. There have been at least three meta-analysis correlations as in Academic (with 5 and an average of
of the relationship. In their large meta-analysis, Hansford ,25) and in Problem Solving (with 1 and average of .10).
and Hattie (1982) found an overall correlation of .20 It is clear that self-assessment is an important part of
between self-concept and achievement, which was further self-concept, and in general this is what accounts for the
confirmed by more recent meta-analyses by Muller, variance in common between self-concept and
Gullung and Bocci (1988), who reported an average of .18, achievement. (Note, this is not claiming that self-
and Holden, Moncher, & Schinke (1990) who found .13. assessment should NOT be a part of self-concept it is an
Thus about 4% of the variance is in common. important part.) It is perhaps, therefore, not surprising
Further, let me unpack my data base of over 500 meta- that the relationship between self-efficacy and
analyses relating various aspects to achievement. The achievement is somewhat higher as self-efficacy
following is based on 41 meta-analyses, 5441 effect-sizes, explicitly involves a sense of confidence in ones abilities
about half a million students (n=440,408). The topic of to accomplish something (which necessitates self-
the meta-analyses cover ability grouping, goal setting, assessment).
outdoor education, social skills training, and many other Overall, the variance in common (no matter which
specific educational interventions and the key question aspect of self-concept) is still small, especially relative to
(typically within these) is the relationship between a all other effects that influence achievement. The average
measure of self concept/ self-efficacy/ or self-attribution effect from over 500 meta-analyses is .40, and thus self-
to achievement. The achievements include all subjects concept is about average across all effects which is still
(English, Math, Reading, Science, Social Science, quite remarkable given it is a personalogical variable.
spelling) and the more general outcomes (GPA, Of course, we can not infer a causal inference from
intelligence, vocabulary, language, achievement overall). this correlation, and it may be that greater achievement
Thus, overall from these studies we get the exact same influences self-concept. This debate still simmers along,
picture: the variance between self and achievement is and there are a few, but not as many as would be
about 4%. expected, structural models relating to the direction.
.Of course, self-assessments of ability, self-concept of Given that the variance is so small (about 4%), it is
English, Math, etc. are higher in their relationship, as perhaps not surprising that the count is still pretty even. It
would be expected given most of the scales are dominated is worth repeating the conclusion from the early study by
by items relating to self-assessments. And we note that Scheirer and Kraut (1979, p. 145): "The overwhelming
the typical effect from the two meta-analyses relating self- negative evidence reviewed here for a causal connection
assessment to achievement is .77 (Cohen, 1986, Falchikov between self-concept and academic achievement should
& Boud 1989). create caution among both educators and theorists who
When we consider the most dependable measure, the have heretofore assumed that enhancing a person's
SDQ (Marsh, 1992) as one example, it is possible to feelings about himself would lead to academic
divide the items in the Academic sub-scales (Verbal, achievement".
English, English and Problem Solving) into two groups. Thus, so far I have argued that the correlation between
The first relates to self-assessment and includes items self-concept and achievement is primarily through the
pertaining to difficulty, challenge and being good at the variance shared by self-assessment which is critical to
subject; and the second relates to other attributes such as self-concept, self-efficacy, and achievement success.
pride, internal comparisons, and interest. Maybe it is these attributions we need to be enhancing if
The following are the correlations between these we are to see an enhancement of self-concept.
scales and academic achievement, as reported in the SDQ The record of teachers having success at enhancing
Manual. Where there are greater number of self- self-concept, self-efficacy, however, is not bountiful. In

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Self-Concept Research: Driving International Research Agendas

one of the most important studies on enhancing feedback process itself takes on the forms of new instruction,
regarding self-concept in classrooms, Craven, Marsh, and rather than informing the student solely about
Debus (1991) trained 9 teachers to provide internally correctness (Kulhavy, 1977, p. 212).
focused and attributional feedback to elementary students. To be effective, feedback needs to be information
Also the researcher provided similar feedback to a class about the performance that fills a gap between what
of these students. The teacher interventions did not is understood and what is aimed to be understood
statistically significantly affect any areas of self-concept, (Sadler, 1989), although it is noted that there are
whereas the researcher intervention did and the effects of many other instructional events that can also reduce
the researcher were 4 times greater than the teacher such gaps (e.g. lectures, explanations, scaffolds,
effects. The teachers administered the feedback in the prompts).
context of ongoing classroom activities, but Craven et al., Feedback can lead to increased effort, motivation or
noted that the feedback was delivered on average once per engagement to reduce the discrepancy between
day, were more teacher than student initiated, and the current status and the goal, it can lead to alternative
feedback may have been diluted as the students were strategies to understand the material, it can confirm
familiar with the teacher and thus the feedback effect was to the student that they are correct or incorrect, it can
less noticed. I would argue that an alternative explanation indicate that more information is available or needed,
was that the teachers were possible not specifying the it can point to directions that the students could
feedback directly to the work task, but rather specifying it pursue, and it can lead to restructuring
more to the student. The feedback included mostly understandings.
praise, which we know to ineffective because it is too
much directed to the student self and not the attributions Feedback is driven by three major questions asked by the
about the task. This suggests that teachers have teacher and/or by the student:
difficulties separating feedback specific to the task,
processes and regulation, from feedback about the self.
Similarly, in her meta-analysis of programs to enhance What are the goals or learning intentions? F
self-concept Janet Hattie (1992) reported that compared to (or How do we know when we get there?)
other instructors teachers were least likely to enhance How are we going? F
self-concept. Where to next? F

These questions can operate at four levels: at the level


The Feedback Study
of the self, the regulatory or meta-cognitive aspects of
learning, the process level of understanding (deep
Let me turn, briefly, to the feature that is top of the learning), and/or at the task level (surface learning). As
scale in my overall meta-analyses relating to achievement will be noted later, feedback has differing effects across
outcomes. The concept of feedback is at the top it is these levels.
these most powerful influence on student achievement.
I would like to explore the notion of feedback, as Addressing the Three Feedback Questions
through this exploration it can be demonstrated how self-
concept is invoked in the achievement cycle, and Where are we Going/What are the Learning Intentions?
particularly how powerful self-concepts about learning
are critical. If teachers could more fully appreciate this A critical aspect of feedback relates to the goals or
feedback cycle then they would see the value of attending intentions of the task or performance. These intentions
to self-concept in ways that would enhance, or at least, may be the students, and/or the teachers goals, they may
unlock the potential for achievement outcomes. relate to specific attainments or understandings or to
differing qualities of experience or quality, and the goals
A Model for Feedback typically involve two aspects: challenge and commitment.
Challenging goals relate to feedback in two major ways.
Feedback is information provided by an agent (e.g.,
teacher, peer, book, parent, self/experience) regarding First, goals inform individuals as to what type or
aspects of ones performance or understanding. A teacher level of performance is to be attained so that they can
or parent can provide corrective information, a peer can direct and evaluate their actions and efforts
provide an alternative strategy, a book can provide accordingly. Feedback allows them to set reasonable
information to clarify ideas, a parent can provide goals and to track their performance in relation to
encouragement and share their high expectations, and the their goals so that adjustments in effort, direction,
learner can look up the answer to evaluate the correctness and even strategy can be made as needed (Locke &
of the response. Feedback thus is a consequence of Latham, 1990, p. 23).
performance. Second, as a consequence of feedback, it is critical
for students (and/or their teachers) to set further
We can consider a continuum from initially appropriately challenging goals. When goals have
providing instruction, providing feedback, and then appropriate challenge and teachers and students are
as more feedback is combined with more correctional committed to these goals, then a clearer
review the feedback can intertwined until the understanding of the appropriate success criteria is

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Self-Concept Research: Driving International Research Agendas

likely to be understood and shared. (Too often,


feedback is given unrelated to success criteria of the Students can Reduce the Gaps
learning intentions, e.g., providing feedback on
presentation, spelling, quantity when the success There are at least seven possible ways for students to
criteria is about say, creating mood in a story, and reduce this gap.
in this case such feedback is not effective in
reducing the gap relating to the intention of creating students can increase their effort, particularly when
mood; Clarke, 2001). the effort leads to tackling more challenging tasks or
appreciating higher quality experiences rather than in
Goals are more effective when the students share a just doing more. We are more likely to increase
commitment to attaining them as then they are then more effort when the goal is clear, when high
likely to seek and receive feedback (Locke & Latham, commitment is secured for it, and when belief in
1990). Too often teachers and parents assume that eventual success is high (Kluger & DeNisi, 1996,
students share a commitment to academic goals, whereas p.260).
sharing commitment to goals needs to be nurtured and students can abandon the goals and thus eliminate
built (Carroll, Hattie, Houghton, & Durkin, 2001). This is any gap (Bandura, 1982; Mikulincer, 1988b), and
akin to the claim that we need to appreciate the this often leads to non-engagement in the pursuit of
importance that a student places on success in schools further goals (Steinberg, 1996).
or as James phrased it, the students pretensions of students can blur the goals, combining them with so
success need to be considered. With the increased many others that after performing they can pick and
amount of non-engagement in schools this is becoming a choose those goals they attained and ignore the
major problem of many Western secondary schools. others. As Locke and Latham (1994) have
The interrelationship of goals and feedback is well demonstrated, specific goals are more effective,
illustrated by the Outward Bound programs to enhance primarily because they focus attention so that the
leadership and self-esteem goals (Clinton, 1992; Hattie, feedback is more directed.
Marsh, Neill & Richards, 1997). In these programs, a students can change the standard by setting less
common feature is the setting of seemingly very difficult challenging goals, accepting performance far below
goals (e.g., rappelling, high ropes course), structuring the their capabilities as satisfactory. With less
environment so that students can attain these goals, and challenging goals there is a greater probability of
providing substantial peer, self, environmental, and attaining them.
teacher feedback. This feedback is directly related to the student can develop effective error detection skills,
challenging goal and there is much learned commitment which leads to their own self-feedback aimed at
to this goal (as it very personal indeed). reaching the goal. Such error detection can be very
powerful provided the student has some modicum of
How are we Going? knowledge and understanding about the task upon
which to strategise and regulate.
Answering this question involves the teacher (or peer, students can seek better strategies or be taught to
task, or self) providing information relative to the task or complete the task, and seventh, students can attain
performance, often in relation to some expected standard, more information from which they can then problem
to prior performance, and/or to success or failure on a solve or use their self-regulatory proficiencies.
specific part of the task. Feedback is effective when it Further, although it does not help reduce the gap,
consists of information about progress, and/or about how students can reject the feedback as irrelevant or not
to proceed. Students seek information about how they informative.
are going, although they may not always welcome the
answers. Here is where self-assessment is critical. Teachers can Reduce the Gaps

Where to Next? There are also multiple ways the teacher can assist in
reducing the gap:
Instruction often is sequential with the teachers
providing information, a task, or an expectation, students by providing appropriate challenging and specific
attempting tasks, and then there is some subsequent goals,
consequence. Too often the consequence is more by clarifying the goals, by enhancing commitment to
information, more tasks, and more expectations: students the goals,
thus learn that the answer to Where to next? is more. by changing the standard (i.e. choosing easier goals),
The power of feedback, however, can be used to by creating a climate to encourage learning from trial
specifically address this question by providing and error,
information such as enhanced challenges, more self- by asking for increased effort,
regulation over the learning process, greater fluency and by helping students develop self-regulation and error
automaticity, more strategies and processes to work on detection skills,
the tasks, deeper understanding, and more information
by narrowing the range of reasonable hypotheses
about what is and what is not understood.
(sometimes by providing the correct answer and thus
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Self-Concept Research: Driving International Research Agendas

allowing students to concentrate on learning the students have relating to the learning (e.g., greater effort,
processes and strategies (Sweller, 1990), engagement, or efficacy), or to the strategies they use
by providing feedback in terms of more surface when attempting to understand.
information from which to build deeper The effects at the self level are too diluted, too often
understandings, and/or uninformative about performing the task, and too much
by providing feedback about the self-regulatory influenced by students self-concept (particularly social
aspects of learning, particularly when this self-concept). Feedback at the self level is often aimed at
information is tied closely to the task (Hattie, Biggs, informing students that they are OK people (or
& Purdie, 1996). otherwise) and such praise (or shame), unless tied to
investing more effort, more attention, or more confidence
So far the claim is that there are three major feedback into the task being undertaken is of limited value. As
questions, and self is invoked when answering all Brophy (1981) noted, when teachers praise students they
questions: a commitment to the challenge of the goals of tend not to focus on the degree of success achieved but
learning, self-assessment about progress in learning, and rather they express positive affect about the student. Such
confidence and efficacy to pursue further learning. information has too little value for learning gains. Further,
both praise and criticism convey attributional information
The Focus of Feedback: The Four Levels to the students about what the teacher thinks of their effort
and ability (Pintrich & Blumenfeld, 1985).
My claim is that there are four levels of feedback. Praise addressed at the student is unlikely to be
effective and can have an negative effect as it has little
Feedback about the self, which is too often unrelated information power to provide answers to any of the three
to the students performance on the task (e.g., You questions. This is not claiming that students do not like to
are a great student). be praised; they do. Sharp (1985) reported that 26% of the
adolescent students in his sample preferred to be praised
Feedback to the student can be focused at the self-
loudly and publicly when they achieved on an academic
regulation level, whereby the feedback can be
task, 64% preferred to be praised quietly and privately,
translated into increased effort (usually termed
while only 10% preferred teachers to say nothing at all.
reinforcement), greater skill in self-evaluation, or
Burnett (2002) and Elwell and Tiberio (1994) reported a
confidence to engage further on the task. Such
similar percentage among elementary students, and found
feedback can have major influences on self-efficacy,
that students preferred praise for trying hard rather than for
self-regulatory proficiencies and self-beliefs about
having high ability (especially when the praise was
the student as a learner, such that the student is
public), and for achievement rather than for behavior.
encouraged or informed how to better and more
Praise delivered publicly by a teacher can be perceived as
effortlessly continue on the task.
punishing by some students if delivered in the presence of
Feedback can be aimed at the manner in which the
a peer group that does not esteem school achievement as
task is performed. This kind of feedback is more
valuable (Brophy, 1981; Carroll, Houghton, Durkin &
directly aimed at the strategic levels of
Hattie, 2001; Carroll, Durkin, Hattie & Houghton, 1997;
understanding, the processing of information, or
White & Jones, 2000).
learning processes required to process the
Various meta-analyses have shown that praise is not
information.
effective. Wilkinson (1981) completed a meta-analysis on
Feedback can be about the task, usually in terms of teacher praise and concluded that it has little, if any,
directions to acquire more, different, or correct relationship to student achievement (overall effect = .12).
information. Kluger and DeNisi (1998) also reported a similar low
effect-size for praise (.09), and found that no praise has a
I wish to argue that feedback is least effective at the first greater impact on achievement (.34).
level (FS), powerful at the second and third level (FR and It is important, however, to distinguish between praise
FP) in terms of deep processing and mastery of tasks, and that directs attention away from the task to the self (as
only powerful at the fourth level (FT) when the task such praise has low information value to achievement and
information subsequently is useful for improving strategy learning), and praise directed to the effort, the self-
processing, or enhancing self-regulation (which it too regulation, the engagement, or the processes relating to
rarely does). The type of feedback can also vary at the four task/performance (e.g., Youre really great because you
levels (e.g., feedback in automatic/fluent tasks can be have diligently completed this task by applying this
different in type and effectiveness than feedback at the concept). This latter feedback can assist in enhancing
surface task, etc.) self-efficacy and thus can be converted by the student back
into the task, and thence the effects are much greater. It
Feedback about the Self (FS) seems likely, from reading these meta-analysis, that
reviewers are not distinguishing between praise as a
Feedback aimed at the self that is not converted into reinforcer/reward (where it has limited to zero effect on
more engagement, commitment to the learning intentions, achievement), and praise accompanied by information
enhanced self-efficacy, or understanding about the task is about the processes or performance (which has more, but
particularly ineffective. FS can only have an impact on still limited effect). The closer praise gets to
achievement if it leads to changes to the regulation that encouragement the greater the effect on engagement in

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Self-Concept Research: Driving International Research Agendas

learning. Teasdale, 1978; Au et al., 2001; Mikulincer, 1988a,


Meyer et al. (1979, 1982) conducted a series of studies 1988b, 1989b, 1989c, 1990). Kamins and Dweck
on the effects of teacher praise and criticism on students (1999) have shown that when feedback is focused on
self-evaluation of ability. They claimed that teacher praise the process (FP) rather than the person (FS) (whether
and criticism primarily reflected the amount of effort it is criticism or praise), then students subsequently
students spent on the task. They demonstrated that older display much fewer hopeless/helpless responses.
students perceived praise after success or neutral feedback Note, when negative feedback is provided, it is
after failure, as an indication that the teacher perceived typically accepted only if the student can accept
their ability to be low. When given criticism after failure responsibility for the substandard performance and,
and neutral feedback after success, they perceived that the at the same time, knows how to use this feedback
teacher had estimated their ability to be high and their (Ilgen & Davis, 2000).
effort low. Younger students, however, perceived praise Discounting occurs when feedback is dismissed as
after success as an indication of high ability and criticism not valuable, accurate, or worthwhile for the
after failure as a sign of low ability. Thus, praise may have individual. This typically occurs when the students
negative consequences on students self evaluation of goal is unrelated to performance on the task to which
ability. the feedback is directed.
Students use reputational lenses to seek or evaluate the Adopting less challenging goals can be a
feedback information, particularly when interpreting consequence of (particularly corrective) feedback
feedback aimed at the self level (e.g., I want to be seen as without attending to how this information is
a good student, I do not want to be seen as a good processed, as this leads to a lower need for feedback,
student). Students do a lot of in the head comparisons and thus a cycle of lower achievement.
(Allison, 1991) and it is likely that such comparisons are Social comparison occurs when students monitor
selected, interpreted, and/or biased: the strengths and other peers behaviour for feedback cues and
positive attributes and performances are seen as unique attributions to explain/enhance their conceptions of
and self-created and the weakness and negative self. They seek and interpret feedback so as to
performances as common in others and possibly caused by compare themselves with others, and such social
others (Campbell, 1986; Goethals, 1986; Suls & Wan, comparison sets standards or frames of reference
1987; Klein, 2001). Such reputations and biases, unless often unrelated to the goals for the task. Further, if
they lead to more investment in the task, or to the use of the student believes they are reasonably safe from
better strategies to accomplish the task, are of low experiencing another students negative fate, then
effectiveness (Carroll et al., 2001). comparisons can enhance self-evaluations, whereas if
These self-strategies are rarely tied to specific tasks as they believe themselves at high risk of experiencing a
they tend to be more generalised at the self-level, and thus similarly unpleasant fate, the comparison will deflate
they can be difficult for teachers to change (Craven, 1997; their self-perceptions. A particularly invidious form
Hattie, 1992), although they help explain why feedback of social comparison is when students (usually
directed at the self level is dissipated and ineffective to tacitly) confirm negative cultural stereotypes
increase engagement or understanding. Typically, these whereby students absorb negative societal feedback
are strategies that can have a negative effect on learning about their groups intellectual ability and
(Hattie & Marsh, 1995), and can include: competence. Such feedback usually sets lower goals
(e.g., As an African American/ from lower socio-
Self-handicapping which occurs when a student uses economic status etc., I am not expected to perform so
a handicap (tiredness, non-interest) as an explanation well on these types of tests) (Steele, 1998; Steele &
for rejecting feedback. Self-handicapping occurs Aronson, 2000). Such negative stereotypes can have
when students have high uncertainty about their the further effect of pressuring these students to
competencies, when there is high salience of an protectively misidentify with achievement in school
evaluative task, when given in public rather than in or reduce the investment in the task (such as
private, when there is an abnormal investment in the spending more time answering fewer test items), and
question of self-worth, or when the students believe can undermine motivation, effort, and self-efficacy.
that the handicap will be viewed by others as a
legitimate reason for potential failure. Given these self-interpretative lenses, then a major
Learned hopelessness refers to the expectation that issue is that a teacher may be providing a remarkable
highly desirable outcomes will not occur or that amount of feedback but the student may not be receptive
highly aversive outcomes will occur (a negative it. These lenses also illustrate why feedback at the self
outcome expectancy) and that one is helpless to level is of low effectiveness as such feedback provides no
change this situation (a helplessness expectancy) further knowledge or understanding about the task, no
(Au, Watkins, & Hattie, in review). Students become information that converts into better or different strategies
more passive, will pursue a task regardless of for learning, and is rarely translated into enhanced effort,
feedback information, tend not become interested in confidence or engagement in the task.
the task, and typically exhibit no self-regulation The remaining three levels are the most powerful in the
control over the task. Such hopelessness usually causal relation to achievement, but they do not invoke the
follows from extremely and repeated negative higher-order self-concepts as much although they very
feedback information (Abramson, Seligman, & much involve specific dimensions of self.
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Self-Concept Research: Driving International Research Agendas

Feedback about Self-Regulation (FR) monitoring of performance, self-evaluation of


performance, and self-correction of mistakes.
Self-regulation involves an interplay between Self-management refers to the monitoring and
commitment, control and confidence. It addresses the way regulating of the students ongoing behaviour
students monitor, direct, and regulate actions towards the through planning, correcting mistakes, and using fix-
learning intentions. It implies autonomy, self-control, self- up strategies.
direction and self-discipline. Such regulation involves
self-generated thoughts, feelings, and actions that are Students invoke various transaction costs when seeking
planned and cyclically adapted to the attainment of and/or interpreting feedback at the self-regulatory level:
personal goals (Zimmerman, 2000, p. 14), and can lead
to seeking, accepting, and accommodating feedback effort costs (the effort necessary for feedback
information. Feedback at the level of self-regulation also search),
includes information that enhances the commitment to face costs (the evaluative effects of others on the
attaining the task usually by attributing success to effort individual for seeking), and
and ability than to luck or easiness (Brown & Weiner,
inference costs (the implications of inferential errors
1984); that leads to further mastery or further performance
resulting from inaccurately interpreting feedback).
(Dweck, 1986; Nichols, 1975, 1976); that specifies the
goal(s) such that further feedback can be related to the
goal(s); and that untangles the multiplicity of goals that The degree of confidence that the student has in the
often relate to performance and task success (Kluger & response can affect receptivity to and seeking of feedback.
DeNisi, 1996). If confidence or response certainty is high and the
response turns out to be a correct one, then little attention
is paid to the feedback. Feedback has its greatest effect
There are at least nine major aspects at this level that
when a learner expects a response to be correct and it
mediate the effectiveness of feedback:
turns out to be wrong. An aim, therefore, could be to help
the learner keep response certainty high, and this is where
the capability to create internal feedback and self-efficacy is invoked.
cognitive routines, self-assessment, Feedback is effective to the degree it directs
the students willingness to invest effort into seeking information to enhanced self-efficacy, and to more
and dealing with the feedback information, effective self-regulation such that attention is directed
the degree of confidence or certainty that the back to the task and causes students to invest more effort
response (the work or the provided answer) can or commitment to the task. Thus, feedback directing
affect the receptivity to and seeking of feedback, attention to the self-regulation or motivational level or to
whether the feedback is earned or not, the learning process of the task is more likely to improve
the students attributions for success or failure, and performance.
the students proficiency at help-seeking.
whether the student has mastered the self-regulatory Feedback about the Task Processing (FP)
skill which is of interest or whether they are in the
process of acquiring it Feedback concerning self-regulation proficiencies of
whether the student has mastered the self-regulatory
the student is related to more generalised student
skill and is using it, or whether they have mastered
proficiencies, whereas feedback about the processing (FP)
the self-regulatory skill but are not using, is more specific to the processes underlying the tasks. It is
whether the feedback is about the student's suggested that if the students conception or engagement
performance on the task or feedback is about howin learning relates to deep learning then feedback about
well the student is self-monitoring, self-evaluating or
strategies is most likely to be sought and received,
otherwise self-regulating, whereas if the students conception or engagement in
whether the task in hand (and the metacognitive learning relates more to surface learning then detailed task
skills required for its completion) are ones which
feedback can be more advantageous.
(when completed) will generate their own feedback A major type of FP relates to the students strategies
or whether the feedback will need to be supplied by
for error detection (it also could be included in FR when it
another person. involves more generalised error detection strategies).
Information about the task processes acts as a cueing
Effective learners develop cognitive routines for mechanism, which brings to the learners attention the
creating internal feedback while they are engaged in relationship between a cue, such as the presence and use of
academic tasks. an advance organizer, and the probability of successful
performance (p. 262).
Self-assessment is a self-regulation proficiency that
is powerful in selecting and interpreting information Feedback about the Task (FT).
that provides feedback to students.
Self-appraisal relates to students facility to either This level includes feedback about distinguishing
review and evaluate their abilities, knowledge states, correct from incorrect answers, acquiring more or different
and cognitive strategies and can include self- information, and building more surface knowledge. This
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Self-Concept Research: Driving International Research Agendas

type of feedback is most common, is often termed 1979Campbell & Fairey, 1985; Janoff-Bulman &
corrective feedback or knowledge of results, and can relate Brickman, 1981; Kinch, 1963, 1968; Okun & Sasfy,
to correctness, neatness, or on task behaviour. About 90% 1977; Shrauger & Sorman, 1977). Swann (1985) and
of teacher questions (either written but typically verbal) in Swann and Hill (1982) found that individuals will go to
classrooms are aimed at this information level (Airasian, great lengths to confirm their self-perceptions by
1997). attending most closely to feedback information that fits
their view of the self and by trying to arrange their
Winne and Butler (1995) argued that the benefits of FT environment so as to acquire further self-confirming
feedback depend heavily on learners evidence. Individuals also tend to reject or ignore those
accounts of their behaviour that differ from their own
(see also Greenwald, 1980 Markus, 1977; Tesser &
being attentive to the varying importance of the
Campbell, 1983). Marsh (1987, 1990) have also
feedback information during study,
demonstrated that individuals can also invoke an external
having accurate memories of those features when
frame of reference effect, such that when FS information
outcome feedback is provided at the tasks
is provided students compare themselves to their peers
conclusions, and
and invariably this leads to a reduced sense of
being sufficiently strategic to generate effective competence.
internal feedback about predictive validities (e.g., At the self-regulation level, the commitment to goals is
"Which factors boost my performance?). a major mediator of the effectiveness of positive and
negative feedback. Van-Dijk and Kluger (2000, 2001)
It is likely that feedback at this task level is most demonstrated that positive feedback increases motivation
beneficial when it helps the student reject erroneous relative to negative feedback for a task that people want
hypotheses and provides cues as to directions for to do, and decreases motivation relative to negative
searching and strategising. Such cues can sensitise the feedback for a task that people have to do. Thus, when
student to the competence or strategy information in a task we are committed to the goal we are more likely to learn as
or situation (Harackiewicz, 1979; Harackiewicz, a function of positive feedback, but when we undertake a
Mabderlink, & Sansone, 1984). task that we are not committed to (and hence have to do)
we are more likely to learn as a function of negative
Comments on the Power at Each Level from Meta- feedback (we need to be driven, in the older motivation
Analyses terminology), although it is likely that this leads to future
task avoidance behaviour.
The most systematic study addressing the effects of In circumstances where students are committed to the
various types of feedback was published by Kluger and goals, then feedback can trigger an internal comparison
DeNisi (1996). Their meta-analysis included studies of process, which determines how individuals react to
feedback interventions that were not confounded with feedback. Upon receiving negative feedback, individuals
other manipulations, included at least a control group, become more dissatisfied with their previous performance
measured performance, and included at least 10 level, set higher performance goals for their future
participants (it is noted that this meta-analysis included performance, and perform at a higher level than those who
many non-classroom studies). From the 131 studies they receive positive feedback or no feedback at all (Podsakoff
estimated 470 effect-sizes, based on 12,652 participants & Farh, 1989, p. 62). Positive feedback, however, can
and 23,663 observations (reflecting multiple observations enhance both free-choice behaviour (i.e., when students
per participant). The average effect-size was .38 (se = .09), could return to or persist in the activity) and self-reported
and 32% of the effects were negative (Table 5). interest in the activity (Deci, Koestner, & Ryan, 1999).
Over all comparisons, it appears that corrective There is also an interaction effect at this FR level
feedback (providing the correct responses) is more between positive and negative feedback and the self-
powerful than learning about the presence or otherwise of efficacy of the students. For high self-efficacious students,
incorrect responses; when it builds on previous trials by feedback about initial success may signify a talent or
the student on the task, when the task complexity is low or potential ability and they can cope better with
when the specificity of the goals are clear, when there are disconfirmation feedback as they can relate to positive and
difficult rather than easy goals, when there is little threat to negative verifications of themselves as learners. As a
the person at the self level, and in the absence of praise (at consequence of disconfirmation feedback, high self-
the FS level). The frequency of feedback is not a major efficacious people make more optimistic predictions about
discriminator, rather it is the direction of the feedback their performance after initial failure than after initial
relative to the task, processes and regulation rather than at success, they seek specifically unfavourable feedback so
the self level. Praise is less powerful than no praise, which as to excel at the tasks. For the low self-efficacious
is expected as praise is rarely addressing the three students positive feedback about initial success may
feedback questions. confirm that they had a deficiency that needed to be
At the self level, it has already been noted that no remedied. This may lead to further engagement to remedy
praise is more effective than praise. Further, there is this deficiency in order to reach a passable level of
much evidence to suggest that negative feedback or performance, which would afford protection against
disconfirmation can be more potent than positive failure. Further, these students tend to avoid tasks and
feedback or confirmation at this self level (Brockner, feedback following initial success as such success signifies

7
Self-Concept Research: Driving International Research Agendas

that they have already reached an adequate level of task, processes or regulation) and evaluative (judgements
performance, and further tests merely run the risk of of worth about these tasks, processes or regulation). There
disconfirming the (sometimes hard gained) favourable are four major types of feedback, one at each level.
outcome. This can lead to rejection of success, not because
they prefer failure but because success is disconfirming,
may require alterations to expectations, or maybe be Types of Feedback
threatening because they may lack confidence that they
can repeat that success (Swann, Pelham, & Chidester, Level Descriptive Evaluative
1988). Task Correct/Incorrect Encouragement
Disconfirmation has greatest negative impact on
subsequent motivation and performance particularly on Task feedback makes specific reference to the
low self-efficacious students (Brockner, Derr, & Laing, students actual achievement, and can involve
1987; Moreland & Sweeney, 1984; Shrauger & telling students that they are right or wrong,
Rosenberg, 1977). Kernis, Brockner and Frankel (1989) describing why an answer is correct, telling
argued that low self-efficacious persons are more likely to students what they have or have not achieved.
react to negative feedback by experiencing negative affect,
exhibiting less motivation on a subsequent task, and Process Strategies Elaborations
attributing the feedback less to effort and more to ability. Error detection
Similarly, Hau and Solili (1996) found that ability
feedback (Youre good at this) had a stronger Process feedback is more concerned with helping
motivational effect on students learning than that focusing students acquire the processes to work towards
on effort (Youve been working hard), and combining the desired outcome, performance, or task (and
the two had even stronger effects. error detection) and/or is concerned with
At the task level, it has already been noted how specifying or employing a better way of doing
powerful corrective feedback is for enhancing learning something
particularly when learning new skills/tasks.
Disconfirmation with corrective information can be Regulation Monitoring Confidence
effective but disconfirmation without information is of Control Confirmation
little use as it directs attention away from the task back to Engagement Disconfirmation
the self and thus provides no information regarding what
to do or how to respond next time (Breakwell, 1983; Regulation/executive feedback directly leads to
Weiner, 1974a, 1974b, 1977). It is acknowledged that FT self-regulation needed to acquire deeper
can be ignored by students if it is poorly presented or if the understanding and often involves control or
students knowledge is insufficient to accommodate monitoring feedback which is instruction or
additional feedback information. Howie, Sy, Ford and coercion to stay on task
Vicente (2000) found it was the poor presentation (or lack
of information value in the feedback) rather than the Self Praise
students faulty knowledge that was more often the Self feedback typically involves reward or
powerful explanation as to the low power of some punishment, or expressing approval or
feedback information. disapproval of the student
Reward/Punishment
Feedback and Classrooms (Incidental = Unrelated to task)
Incidental feedback is information not directly
A major theme in this review is that feedback is not
related to the task, processes or regulation (such
everything, as there are many other influences in the
as information about neatness, setting out work,
classroom, such as the quality of the material to be learned,
and presentation to the degree these are not
the teacher choices of instructional methods and strategies,
central to the learning intentions).
the socio-cultural backgrounds of the students, the number
of learning opportunities, the quality of the instruction
being provided, and the prior achievement levels and The claim is that feedback needs to be focused at one
experiences of the students. The major influences of of the three levels (task, process, regulation) to be most
feedback augment these factors, but it should be clear that effective. Too often feedback appears aimless and thus is
the teacher is paramount in the determination of the type, not effective.
presence and power of feedback. The claim is that when teachers provide feedback
There are, as noted above, many types of feedback, but relevant to one or more of the three questions, at the
the more important consideration is the level which this appropriate level(s) then the student can be taught to/
feedback is addressing (e.g., self, regulation, process, or encourage to/ self motivate to invoke appropriate self-
task). Gipps (1994) has divided feedback into descriptive strategies to lead to further learning. This is the role of the
and evaluative feedback, whereas these terms can be more self in the self-achievement nexus.
profitably applied to each of levels of feedback The feedback needs to be directed more specifically to
(McCallum, Hargreaves & Gipps, 2000; Tunstall & the domain of study (task, process, or regulation) relating
Gipps, 1996). Feedback can be descriptive (related to the to one of the three feedback questions, and less to the

8
Self-Concept Research: Driving International Research Agendas

students sense of self. A major purpose of self-esteem is measures of self-concept of achievement domains to
to act as a sociometer, to monitor the classroom include items relating to these issues, for example:
environment for cues indicating feedback about self and
events that lower self-esteem (such as dislike, exclusion, Dimensions of Mathematics Self-Concept
ostracision, rejection) do so because they indicate low or
declining acceptance (Leary & Baumeister, 2000, Leary, Challenge
Cottrell, & Phillips, 2001). Given that students come to I find many mathematical problems interesting
the task with these selection and interpretation biases (i.e., I find many mathematical problems challenging
their beliefs about themselves and their efficacies) then
I like the difficulty involved when I study
teachers have a major role to promote self-confidence in
mathematics
mastering the tasks and processes, and building self-
Engagement
regulation such that students can then further engage and
seek help relating to the three feedback questions. Then, I have hesitated to take courses that involve
also, there can be increases in self-concept and self- mathematics.
efficacy, as the cycle is very tied together at these levels. I have never been very excited about
If feedback is so powerful then the climate of the mathematics.
classroom is critical, particularly if disconfirmation and I would like to take further courses in
corrective feedback is to be welcomed and used by the mathematics
students. This would involve developing a climate Assessment of abilities
whereby erroneous hypotheses are sought and welcomed, I am quite good at mathematics.
where error is part of learning, and where peers are I have trouble understanding anything that is
permissive of feedback about errors. Such a climate based upon mathematics.
involves building trust, valuing confidence, and learning I have always done well in mathematics classes.
from each other. Errors and disconfirmation are most Self-efficacy
powerful in climates where they are encouraged and seen I have much confidence in my ability to study
as leading to future learning, particularly relating to mathematics
processing and regulation. Certainly, student engagement I have no troubles in deciding to enrol in
in learning is constrained by the evaluative dimensions of mathematics courses
classroom lessons because there is risk involved in Task vs. Performance
responding publicly and failing. The level of risk is I am more concerned with understanding
determined by the likelihood that a student can supply an mathematics than just completing the
answer and by the accountability climate set up by the assignments
teacher and other students (Alton-Lee & Nuthall, 1990, I enjoy it when I have finished a problem in
1998; Doyle, 1983). Too often, students only respond mathematics (R)
when they are fairly sure that they can respond correctly Goal Setting
(which often indicates they have already learned the
I set myself goals to achieve in mathematics
answer to the question being asked (hence they are rarely
I just complete the tasks I have to do in
learning opportunities for the students responding).
mathematics and then wait for the teacher to tell
what to do next (R)
Conclusions
Pride/Shame
Mathematics makes me feel inadequate.
The relationship between self-concept and
At school, my friends always came to me for
achievement overall is low and the major implication is
help in mathematics.
this is that teachers can not assume to be concerned with
the students self-concept merely by being concerned with Earned
enhancing achievement, and vice versa. The success, I believe I have earned my grades in mathematics
however, of teachers introducing self-concept programs Level of understanding
has not been noted. The claim in this paper is that I have much to gain personally/for myself from
teachers need to understand the mechanisms by which studying mathematics
students conceptions of self are invoked in the learning I think mathematics involves more than just facts
cycle. By a study of the power of feedback, it highlights about numbers
the importance (and complexity, not surprisingly) of Self-appraisal
attending to focused issues of self, particularly the self- I like to evaluate how well I am going in
strategies that students use in their learning, approach to mathematics
learning, and reaction to success or otherwise. I know I have many strategies I can use to solve
The major source of variance relating to achievement mathematics problems
from most current self-concept scales between self and I can monitor my own performance in
achievement relates to self-assessment and while this is mathematics
not sufficient to encapture self-concept in learning, it Self-management
points to the power of self-efficacy, self-regulation, and I can correct my mistakes when doing
involvement in self goal setting, self-appraisal and self- mathematics
management. It would be most valuable to expand our
9
Self-Concept Research: Driving International Research Agendas

I can plan what to do when I begin a mathematics (Martin, 1988). From a self-worth motivation perspective,
problem these factors jointly contribute to an emphasis on ones
ability to perform which renders ones self-worth
The major reason why teachers are not as successful at vulnerable in competitive achievement scenarios in which
changing self-concept is that self is part of the mediation there exists the possibility of failure. Self-handicappers
of learning and needs to be attended to at this level, rather tend to place obstacles in their path to success are also are
than as a moderator it is not correct to provide different inclined to follow this through with low persistence, low
programs etc. depending on prior levels of self-concept, self-regulation, and diminished performance. We need
but to self-strategies of learning. As Craven et al. (1991) more such studies teasing out the causal mechanisms of
clearly distinguished we need to concentrate on how self-learning strategies lead to changes in task
programs that directly not indirectly enhance self-concept. engagement, task attributional, reaction and seeking of
We need to remove the notion that enhancing achievement feedback. We need less studies that set up structural
somehow is a mediating factor in enhancing self-concept models to ascertain the covariance between self and
(and vice versa) and instead attend directly to the ways in achievement, and need to get more into the learning
which teachers can enhance both probably separately. dimensions of achievement, the strategy dimensions of
Schools have missions to provide enhancement of learning self, and understand the very fluid and dynamic relation
both about achievement and about self attributes. between self and achievement.
Concentrating on only achievement does not necessarily
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Self-Concept Research: Driving International Research Agendas

.
Table 1
Relationships between self-concept and achievement from 41 meta-analyses
No. of No. of No. of
Variable meta-analyses effects people effect-size r
Efficacy 15 15 5799 .49 .25
Concept 26 35 434,609 .38 .19
Total 41 50 440,408

Table 2
Assignation of Self-Concept of Ability Items from SDQ-III to Self-Assessment or Other Aspects

Mathematics Group
1. I find many mathematical problems interesting and challenging. Assessment
14. I have hesitated to take courses that involve mathematics. Assessment
40. Mathematics makes me feel inadequate. Assessment
53. I am quite good at mathematics. Assessment
66. I have trouble understanding anything that is based upon mathematics. Assessment
79. I have always done well in mathematics classes. Assessment
92. I never do well on tests that require mathematical reasoning. Assessment
105. At school, my friends always came to me for help in mathematics. Assessment
27. I have generally done better in mathematics courses than other courses. Other
118. I have never been very excited about mathematics. Other

Verbal Group
6. I have trouble expressing myself when trying to write something. Assessment
19. I can write effectively. Assessment
32. I have a poor vocabulary. Assessment
58. I do not do well on tests that require a lot of verbal reasoning ability. Assessment
71. Relative to most people, my verbal skills are quite good. Assessment
84. I often have to read things several times before I understand them. Assessment
97. I am good at expressing myself. Assessment
110. In school I had more trouble learning to read than most other students. Assessment
45. I am an avid reader. Other
123. I have good reading comprehension. Other

Academic Group
22. I hate studying for many academic subjects. Assessment
48. I have trouble with most academic subjects. Assessment
61. I'm good at most academic subjects. Assessment
113. I get good marks in most academic subjects. Assessment
126. I could never achieve academic honours, even if I worked harder. Assessment
9. I enjoy doing work for most academic subjects. Other
35. I like most academic subjects. Other
74. I'm not particularly interested in most academic subjects. Other
87. I learn quickly in most academic subjects. Other
100. I hate most academic subjects. Other

Problem Solving Group


62. I'm not much good at problem solving. Assessment
10. I am never able to think up answers to problems that haven't already been figured out. Other
23. I am good at combining ideas in ways that others have not tried. Other
36. I wish I had more imagination and originality. Other
49. I enjoy working out new ways of solving problems. Other
75. I have a lot of intellectual curiosity. Other
88. I am not very original in my ideas, thoughts, and actions. Other
101. I am an imaginative person. Other
114. I would have no interest in being an inventor. Other
127. I can often see better ways of doing routine tasks. Other
The following are the correlations between these scales and academic achievement, as reported in the SDQ Manual.
Where there are greater number of self-assessment items then there are higher correlations such is as evidence in math
and verbal. Where there are fewer numbers of self-assessment then there are lower correlations as in Academic (with 5
and an average of ,25) and in Problem Solving (with 1 and average of .10).

14
Self-Concept Research: Driving International Research Agendas

Table 3
Correlations between the four self-concept of ability scales and achievement

Correlations No. of No. of


Self-concepts Math English Average Assessment Others
Math .58** .19** .39 8 2
Verbal .11 .42** .27 8 2
Academic .27** .24** .25 5 5
Problem Solving .03 .17** .10 1 9

Table 3
Correlations between the four self-concept of ability scales and achievement

Correlations No. of No. of


Self-concepts Math English Average Assessment Others
Math .58** .19** .39 8 2
Verbal .11 .42** .27 8 2
Academic .27** .24** .25 5 5
Problem Solving .03 .17** .10 1 9

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Self-Concept Research: Driving International Research Agendas

Table 4
MeanEffect-sSizes from over 500 Meta-Analyses of Various Influences to Achievement

Influence No. of effects Effect-Size


Feedback 139 1.13
Students prior cognitive ability 896 1.04
Instructional quality 22 1.00
Instructional quantity 80 .84
Direct instruction 253 .82
Acceleration 162 .72
Home factors 728 .67
Remediation/feedback 146 .65
Students disposition to learn 93 .61
Class environment 921 .56
Challenge of Goals 2703 .52
Bilingual programs 285 .51
Peer tutoring 125 .50
Mastery learning 104 .50
Teacher inservice education 3912 .49
Parent involvement 339 .46
Homework 110 .43
Questioning 134 .41
OVERALL EFFECTS 500,000+ .40
Peers 122 .38
Advance organizers 387 .37
Simulation & games 111 .34
Computer-assisted instruction 566 .31
Instructional media 4421 .30
Testing 1817 .30
Aims & policy of the school 542 .24
Affective attributes of students 355 .24
Calculators 231 .24
Physical attributes of students 905 .21
Learning hierarchies 24 .19
Programmed instruction 220 .18
Audio-visual aids 6060 .16
Individualisation 630 .14
Finances/money 658 .12
Behavioural objectives 111 .12
Team teaching 41 .06
Ability grouping/Streaming 3385 .05
Physical attributes of the school 1850 -.05
Mass media 274 -.12
Retention 861 -.15

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Self-Concept Research: Driving International Research Agendas

Table 5
Summary of Effect-Sizes Relating to Types of Feedback (from Kluger & DeNisi, 1996).

Moderator No. effects effect-size


Correct feedback Tis correct 114 .43
Tis incorrect 197 .25
FT about changes from previous trials Yes 50 .55
No 380 .28
FT designed to discourage the student Yes 49 -.14
No 388 .33
Praise FT Yes 80 .09
No 358 .34
FT provided from a computer Yes 87 .41
No 337 .23
No. of times FT was provided Lots 97 .32
Little 171 .39
Task complexity Very complex 107 .03
Not complex 114 .55
Goal setting Difficult goals 37 .51
Easy, do your best goals 373 .30
Threat to self-esteem Much threat 102 .08
Little threat 170 .47

17

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